Novotel Chartres 4 stars

Name: Novotel Chartres - ALL
Address: 5 Ter Ave. Marcel Proust, CHARTRES, 28000, FR
Telephone: +33237881350
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,106 reviews

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5 Ter Ave. Marcel Proust, 28000 CHARTRES, France

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Novotel Chartres

Hotel that makes every moment matter

5 minutes from downtown and near exit 2 of the A11, the 4-star Novotel Chartres hotel delights with its warm ambience combining well being and nature: pool, terrace under a pergola, vegetable garden and children's areas. Ideal for family or business stays, it has modern equipped meeting rooms. You can access the pool from the moment you check in. On the day of departure, the pool is accessible until noon.

Close to our hotel you will find the Chartrexpo Exhibition Park and the largest aquatic complex in France: an Odyssey of relaxation. For a fun and educational visit, escape to the La Tanière zoo. From our hotel, you can stroll through the park on the banks of the Eure before taking the wheat road through Beauce, dotted with windmills, castles, manor houses, painted churches, farms & windmills.

Visit Chartres' city center & its monuments: UNESCO-listed cathedral, collegiate church of Saint André, church of Saint Pierre & Maison Picassiette, whose façades change at night for Chartres en Lumières.

"Welcome to your haven of peace. Close to Chartres, the capital of light and perfume, Novotel Chartres offers an authentic experience, whether it's gourmet dining or family stays by the pool." Management

GILLES MATTERN, Hotel Management

Hotel extras

Free enclosed private car park. Access for buses and cars.
Restaurant specializing in excellent cheeses, snacks available
Fiber WiFi
5 equipped meeting rooms with natural daylight, near exhibition center.
Electric vehicle charging stations. Open access subject to availability.

Our accommodation(s)

Room

Family Comfort Room with 1 double bed and 1 single sofa bed

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s) and 1 x Single bed(s)
Views: Courtyard View or Garden View or Pool side

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Room

Family Comfort Room with 1 double bed and 1 double sofa bed

4 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)
Views: Courtyard View or Garden View or Pool side

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Room

Superior Room with 1 double bed

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View or Pool side
Accessible room

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Room

Superior Room with 1 king-size bed

2 pers. max
23 m² / 247 sq ft

Bedding 1 x King size bed(s)
Views: Courtyard View or Garden View or Pool side

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Room

Family Superior Room with 1 double bed and 1 double sofa bed

4 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

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Room

Superior Room, 2 Single size beds

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: Courtyard View or Garden View or Pool side

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Room

Executive Room -1 king-size bed

2 pers. max
23 m² / 247 sq ft

Bedding 1 x King size bed(s)
Views: Courtyard View

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Room

Superior Room with 1 double bed

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View or Garden View or Pool side
Accessible room

See availabilities

Hotel location

Novotel Chartres

5 Ter Ave. Marcel Proust
28000 CHARTRES
France

GPS:48.452821, 1.530401

+33 2 37 88 13 50

+33000000000

Railway station
Bus stop
Highway exit

MARCEL PROUST

Bus stop

Access: 100 m / 0.06 mi

CHARTRES EST

Highway exit

Access: 500 m / 0.31 mi

CHARTRES

Railway station

Access: 2.5 km / 1.5 mi 15 min drive

Taxi

2.00 € 2 EUR

CHARTRES CENTRE

Highway exit

Access: 10 km / 6.21 mi

L'ODYSSEE

Sports centre

Access: 3.6 km / 2.24 mi 20 min walk / 3 min drive

LE COMPA

Museums

Access: 4.3 km / 2.67 mi 55 min walk / 12 min drive

L'ESPRIT DU PARFUM

Museums

Access: 5 km / 3.11 mi 59 min walk / 9 min drive

LES ENFANTS DU PARADIS

Cinema district

Access: 5 km / 3.11 mi

MUSEE DU VITRAIL

Museums

Access: 5 km / 3.11 mi

OLD TOWN

Historic monument

Access: 5 km / 3.11 mi

THEATRE MUNICIPAL

Entertainment/theatre district

Access: 5 km / 3.13 mi

CATHEDRALE

Historic monument

Access: 5 km / 3.11 mi

CARREFOUR

Shopping district

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

A l'Epicerie Chartres

For a business meal or pleasant moment, our chef will delight you with recipes made from seasonal products. Come and discover our dishes of the day, in our renovated restaurant or on our poolside terrace.

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Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 70 m² / 753.473 sq ft
Maximum seats capacity: 50
Maximum capacity for banquets: 50

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 1,106 reviews

Amanda B. Families - 8/17/2026 Confirmed reviews ALL

The hotel was comfortable, family room small for a family of four- fine for one night as a stopover. Ping pong tables and a table football were great, also towels for the pool were provided. The downside was the restaurant, the hotel is too far to walk to anywhere to eat so we booked a table at the restaurant for our evening meal. The food was overpriced and not great quality. One meal was cold and we informed the waitress who took it away but didn’t return. Reception did remove this meal from our bill without hesitation when we informed them though. Also the children’s menu burger is exactly the same size as the one on the main menu -burger with a handful of chips- but there is a 10 euro difference in price. Overall the hotel is fine for 1 night but avoid the restaurant, there are loads of restaurants in Chatres so it’s worth the drive to visit one of those instead.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Victoria G. B. Families - 8/10/2026 Confirmed reviews ALL

We had a very pleasant stay with our two young children. The hotel is extremely welcoming and particularly well suited to families. The children loved the little gift they received on arrival, as well as the play area with table tennis, Kapla, comic books and even an Xbox. The pool being open until 10 p.m. was another real bonus. Breakfast was excellent, with an impressive variety of fresh, good-quality products and something for everyone. The rooms are a little dated, but they were comfortable and perfectly suitable for a family of four. Overall, we were very happily surprised by our stay and would definitely return.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Mike S. Families - 8/9/2026 Confirmed reviews ALL

Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés pour cette attente et comprenons tout à fait votre déception. Après une arrivée à 19h30 et une réservation pour le dîner à 20h30, il n’est pas normal que personne ne soit venu prendre votre commande à 20h55, pas même pour les boissons. Nous regrettons vivement que cette situation vous ait contraints à partir dîner ailleurs. Votre remarque a bien été prise en compte avec notre équipe afin que ce type de situation ne se reproduise pas. Nous espérons malgré tout avoir l’occasion de vous accueillir à nouveau dans de meilleures conditions.

Ruth B. Families - 8/8/2026 Confirmed reviews ALL

Room clean and comfortable perfect for a stop over enroute to Calais. Only criticism was restaurant service in the evening. Told no table available until 8pm. That’s fine however restaurant didn’t seem overly busy. Food expensive for what it was however I guess they can charge more being a hotel. Lots of dirty tables outside attracting flies. Clearly not enough staff on for the capacity of hotel guests. Kids enjoyed the games area and location very good for a visit to Chartres.

Merci d’avoir pris le temps de partager votre expérience. Nous sommes ravis que vous ayez apprécié la propreté et le confort de votre chambre, ainsi que notre emplacement, l’espace de jeux et la proximité de Chartres. Nous sommes en revanche désolés que votre expérience au restaurant n’ait pas été à la hauteur de vos attentes. La période estivale peut effectivement entraîner une forte affluence, notamment en terrasse, et nous regrettons que cela ait pu se traduire par un service moins fluide et des tables qui n’aient pas été débarrassées suffisamment rapidement. Nous prenons également bonne note de vos remarques concernant les tarifs et la qualité des plats. Notre objectif est de proposer une expérience agréable à l’ensemble de nos clients, y compris au restaurant, et vos observations nous permettent d’identifier les points à améliorer. Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’une prochaine étape, dans de meilleures conditions.

Lucy G. Solo - 8/8/2026 Confirmed reviews ALL

Merci beaucoup pour votre agréable commentaire ! Nous sommes ravis que vous ayez apprécié le confort de notre établissement, sa situation ainsi que la qualité de notre gestion. Au plaisir de vous accueillir à nouveau lors d’un prochain séjour !

Web-users rating

Other web-users rate our hotel

306 reviews 9.2/10 Location
702 reviews 7.5/10 Room
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381 reviews 8.6/10 Breakfast
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24 reviews 9.3/10 Location
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10 reviews 9.3/10 Location
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6 reviews 7.4/10 Cleanliness
5 reviews 6.1/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Chartres, check-in is from 03:00 Pm and check-out is up to 12:00 Pm. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 Pm.

Are there any special offers or discounts available?

Yes, Novotel Chartres regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.