Novotel Chartres Hotel 4 stars

Customer review rating 4.3/5 4,542 reviews

Novotel Chartres
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Wide range of TV channels including BeIN Sports and RMC Sports

  • 10 minutes' drive from Chartres Cathedral

  • Bar-restaurant with terrace overlooking the swimming pool

  • Five meeting rooms, close to the exhibition center

  • Free enclosed private car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Tennis
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Novotel Chartres

5 ter avenue Marcel proust
28000
chartres
france

Tel: +33237881350

Fax: (+33)2/37302956

Check-in from 15h00

Check out up to 12h00

  • MAINVILLIERS-MARE AUX MOINES :  5 MARCEL PROUST

  • MARE AUX MOINES-MAINVILLIERS :  5 MARCEL PROUST

  • CHARTRES :  N10 LA MADELEINE

  • CHARTRES FROM TOURS :  N10 LA MADELEINE

  • By plane

    PARIS ORLY At 78km / 48.47 miles

  • By car

    CHARTRES CENTRE At 10km / 6.21 miles

  • By car

    CHARTRES EST At 0.5km / 0.31 miles

  • By train

    CHARTRES At 2km / 1 miles

GPS :48.452821, 1.530401

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Family Comfort Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Views: Pool side, Courtyard View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family Comfort Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View, Garden View, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: Pool side, Garden View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 king-size bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View, Garden View, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family Superior Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room, 2 Single size beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View, Garden View, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room -1 king-size bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

For a quick lunch or a meal with friends, our chef will delight you with his dishes made with seasonal produce. Discover our daily menu. Bon appétit!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

A spacious bar with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are meeting a business contact or having drinks with friends, we have thought of everything to make your experience an enjoyable one. Take a moment for yourself...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 210

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Chartres

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,542 reviews

tripadvisor

TripAdvisor Rating 4.0/5

751 reviews

good stay

Customer review rating 4.3/5

Nigel M. Families - 13/09/2020 Confirmed reviews ALL

very nice check out man

Dear NIGEL m., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurence BEUF Marketing & Communication Novotel Chartres.

Not at the standards of Novotel

Customer review rating 4.3/5

Diana S. Families - 13/09/2020 Confirmed reviews ALL

The hotel is outdated and so are the rooms. Very basic, no coffee/tea facilities in the room. There was a dirty towel in one of the closets. The staff is also not overly friendly. The breakfast was buffet where you take the food with twizzers. This did not feel safe at all with the virus situation and people walking around and taking their own food and kids touching everything. This really did not feel like a Novotel.

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Laurence BEUF Marketing & Communication Novotel Chartres.

Good room, shockinly bad restaueant service

Customer review rating 4.3/5

John C. Couples - 28/08/2020 Confirmed reviews ALL

Reception and room was good. We went to the restaurant and were shown a table. We chose our drinks and meal, and waited. Two other couples came in, chose and ordered. We twice asked to have our order taken and were told "tout de suite". We continued to wait until we felt insulted and walked out.

Dear JOHN C., Thank you for taking the time to tell us about your experience at the Novotel Chartres. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurence BEUF Marketing & Communication Novotel Chartres.

Overnight stay

TripAdvisor rating 4.0/5

visitiortofrance 28/08/2020 TripAdvisor review

Usual warm welcome but limited facilities due to the covid 19 virus and the recent increase in infection rates in France so breakfast in particular was rather limited but staff were still helpful and friendly.

Nous vous remercions pour votre commentaire compréhensif, en ces périodes compliquées, pour nous, comme pour nos clients. Nous appliquons un protocole sanitaire stricte, afin d'assurer la sécurité de nos clients et de nos collaborateurs. Nous espérons pouvoir revenir à une vie "normale" rapidement. Mais soyez assuré que derrière nos masques, nous avons toujours le sourire. Bien cordialement Laurence BEUF

well located

Customer review rating 4.3/5

Julien Y. Families - 18/08/2020 Confirmed reviews ALL

Good hotel, good price, well located between south of France and Calais (Eurotunnel) for a stop over

Lovely hotel and facilities

Customer review rating 4.3/5

Kat C. Families - 17/08/2020 Confirmed reviews ALL

Staff very helpful and friendly, great facilities and modern rooms. Air-con worked very well too! Will definitely stop here again if we are passing through.

Relaxing stay

Customer review rating 4.3/5

Sarah Families - 14/08/2020 Confirmed reviews ALL

Family stop over and well worth it. Comfy rooms, quiet, swimming pool and good food. Very clean and felt secure that staff were taking all the relevant COVID precautions.

Old and uncomfortable

Customer review rating 4.3/5

Anonymous Families - 13/08/2020 Confirmed reviews ALL

Reception personnel were charming and very helpful, but the hotel is in veey poor condition. Needs a serious renovation.

Great stay

Customer review rating 4.3/5

Richard Business - 08/08/2020 Confirmed reviews ALL

Very enjoyable stay, staff throughout the making the stay very welcoming.

Well located, poor breakfast

Customer review rating 4.3/5

Td Families - 23/07/2020 Confirmed reviews ALL

Good rooms, but bad experience at breakfast- one of the waiters said there was 'no more bread', which was a surprise to us, a family of 5

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Laurence BEUF Marketing & Communication Novotel Chartres.

No hot water for morning shower, noisy clim, one set of serviettes

Customer review rating 4.3/5

Anonymous Families - 21/07/2020 Confirmed reviews ALL

See title. When checking out, hotel manager made a 20% discount, which is correct, but to be honest, it's not about the price, we'd have prefer to have better experience at novotel.

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Laurence BEUF Marketing & Communication Novotel Chartres.

Poor social distancing

Customer review rating 4.3/5

Anonymous Couples - 15/07/2020 Confirmed reviews ALL

Busy, low staff levels, It was a Sunday, poor choice of food, expensive , had to ask for extras that should have been in executive doom.

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Laurence BEUF Marketing & Communication Novotel Chartres.

Friendly helpful staff, convenient located and easy to locate off the motorway.

Customer review rating 4.3/5

Anonymous Business - 12/02/2020 Confirmed reviews ALL

Member of staff very helpful at reception

Dear JONATHAN Y., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurence BEUF Marketing & Communication Novotel Chartres.

Top hotel with great service and clean rooms

Customer review rating 4.3/5

Y. P. Families - 04/01/2020 Confirmed reviews ALL

We have stayed in this hotel for the last 4 Christmas and have never been disappointed. The recent renovation has made the place looks modern and fresh. Well done to the team in Chartres and also special thanks Laetitia and her team who helped us with looking out for our missing items left in the room. Thank you all!

Dear YEW ONN P., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurence BEUF Directrice Marketing & Communication

Top hotel with clean rooms and great service.

TripAdvisor rating 4.0/5

Yew Onn P Family - 01/01/2020 TripAdvisor review

We have stayed in this hotel for the last 4 years and have never been disappointed. The recent renovation has made the place looks modern and fresh. Well done to the team in Chartres and also special thanks Laetitia and her team who helped us with looking out for our missing items left in the room. Thank you all!

Merci à vous pour votre commentaire ! A trés bientôt. Laurence BEUF

Mrs

Customer review rating 4.3/5

Kathleen K. Couples - 26/12/2019 Confirmed reviews ALL

Good

Dear KEVIN k., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurence BEUF Directrice Marketing & Communication

Very satisfactory

Customer review rating 4.3/5

June Couples - 23/12/2019 Confirmed reviews ALL

Pleasant night at well run Novotel

Dear JUNE B., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurence BEUF Directrice Marketing & Communication

Disappointing stay

Customer review rating 4.3/5

Anonymous Couples - 24/11/2019 Confirmed reviews ALL

On arrival our room was cold. Reception provided us with a separate electric heater. The chicken satay that I had in the restaurant was very poor but my wife's pasta was good. I don't think we shall stay at the Chartres Novotel again.

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Laurence BEUF Directrice Marketing & Communication

Mr

Customer review rating 4.3/5

Jayne C. Couples - 17/11/2019 Confirmed reviews ALL

Very nice and welcoming after a longs day driving. Staff were very polite

Dear JAYNE B., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurence BEUF Directrice Marketing & Communication
Customer review rating 4.3/5

T. S. Families - 14/11/2019 Confirmed reviews ALL

overall ok,however: - no plate to show access to Novotel at the entrance to the parking,looks anonymous - windows: all wet in the morning, suppose new frames have to be placed, also to avoid the traffic noise - coffee machine did not work - no scrambled eggs available: we informed your staff about this

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Laurence BEUF Directrice Marketing & Communication

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