ibis Chartres West Lucé Hotel 3 stars

Customer review rating 4.4/5 2,440 reviews

ibis Chartres West Lucé
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+ 19 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 24-hour access and free private, enclosed, outdoor car park

  • Fitness room with new equipment.

  • Attractive terrace and games for children

  • Family Room and connecting rooms

  • 2 seminar rooms measuring 377 sq. ft. (35 m²) and 807 sq. ft. (75 m²) for dining and meetings

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Outdoor playground for children
  • Other sports activities
Business services
  • 2 meeting room(s)
  • Copy/print service available
Information message

The hotel is currently closed. We'll be pleased to welcome you in the near future. For more information, please contact Customer Care https://all.accor.com/gb/help/contact.shtml

Hotel location

ibis Chartres West Lucé

2 Impasse du Périgord
Route Nationale 23
Carrefour de l' Europe
28110
luce
france

Tel: +33237357600

Fax: (+33)2/37300149

Contact email

Check-in from 12h00

Check out up to 12h00

  • FILIBUS :  6 BOURGOGNE

  • By plane

    PARIS ORLY At 90km / 56 miles

  • By helicopter

    AERODROME CHARTRES At 4km / 2 miles

  • By car

    CHARTRES CENTRE At 7km / 4 miles

  • By car

    THIVARS At 7km / 4 miles

  • By train

    CHARTRES At 4km / 2 miles

GPS :48.43697, 1.448846

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard Room with two single beds

Accessible room
  • Max. number of persons: 2
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
Rooms

Our restaurants and bars

CAFÉ VIN & CIE

Type of cuisine: Bistro

A wine bar where the food marries beautifully with wine from France and elsewhere.

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EN CAS BAR

Non contractual photo

Come and relax in our bar. People gather at the Ibis bar at all times of the day for a bit of me-time.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 75

Find out more

Our guest reviews for
ibis Chartres West Lucé

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,440 reviews

tripadvisor

TripAdvisor Rating 4.0/5

721 reviews

Nice spot good service

Customer review rating 4.4/5

Mdh Couples - 18/03/2020 Confirmed reviews ALL

Staff very good and served breakfast in our room.

Great staff

Customer review rating 4.4/5

Anonymous Couples - 20/02/2020 Confirmed reviews ALL

Welcoming, helpful staff at all times

Dear BARRY J., We very much appreciate your comments regarding your stay at the ibis Chartres Ouest Lucé. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle - Réceptionniste

As expected, no problems.

Customer review rating 4.4/5

Roger Solo - 11/02/2020 Confirmed reviews ALL

Usual standards apply to this Ibis hotel. Warm welcome and fast check-in. Room clean and comfortable. Decor very slightly worn and bathroom clean enough. Breakfast was adequate and the lady who was on duty at 6am when I partook, was very pleasant and helpful. I was pleased with the deal I got in which breakfast was included.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Benjamin.

Well located

Customer review rating 4.4/5

Frances Business - 31/01/2020 Confirmed reviews ALL

Given a ground floor room which was very tired and in need of a complete refurb.

Dear FRANCES S., We are very sorry that our room is not suitable for your expectations! We have rooms on the 1st floor renovated do not hesitate to request your next stay with us. A renovation of the establishment is planned for the end of 2020. Hoping to regain your confidence. Regards, Christelle

Comfortable stay.

Customer review rating 4.4/5

Barbara Couples - 20/01/2020 Confirmed reviews ALL

Comfortable room but sadly no restaurant on Saturday evenings.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Benjamin.

Great Stopover

Customer review rating 4.4/5

Roger T. Couples - 16/01/2020 Confirmed reviews ALL

Very comfortable, dog-friendly and good food.

Dear Madam, Dear Sir, What a joy to read your beautiful comment following your visit to our establishment! We are happy to see that your stay met your expectations and those of your doggie :). It is always with great pleasure that we welcome you to our establishment. See you soon ! Best regards, Christelle

Nice comfortable bed and friendly staff

Customer review rating 4.4/5

Tony S. Couples - 12/01/2020 Confirmed reviews ALL

We were welcomed warmly and were given a lovely room on the ground floor to accommodate us and our two dogs. Although the restaurant was closed we were told of a local restaurant nearby if we wanted to eat. It was very warm in the room and we could not control the temperature only the fan, this was our only gripe.

Dear Madam, Dear Sir, What a joy to read your beautiful comment following your visit to our establishment! We are happy to see that your stay met your expectations and those of your doggie :). It is always with great pleasure that we welcome you to our establishment. Do not hesitate in case of concern with the heating, we are present 24/24 See you soon ! Best regards, Christelle

As Usual A Good Stopover

Customer review rating 4.4/5

Peter Couples - 11/01/2020 Confirmed reviews ALL

We visit frequently and our stay was as good as usual. Efficient and friendly staff with good choices for dinner. Nice to be greeted by some familiar faces among the new ones. Pleased to see some return towards individual paper dinner menus rather than solely on blackboards and we would prefer that to be greater. Very suitable for our stopover half way between our French and English destinations.

Dear PETER T., Thank a lot for your reply and your loyalty Hope to seen you soon regards Jérome BUREAU Assistant MANAGER

Welcoming and helpful

Customer review rating 4.4/5

Brian S. Couples - 09/01/2020 Confirmed reviews ALL

Staff on reception were very welcoming and the waiting staff in the restaurant were very helpful when choosing a meal.

Dear BRIAN S., Thank you to take your time to share your Experience. I will share your experience with allthe team. Hope to welcome you for your next stay in Chartres Bets regards Jérome BUREAU Assistant MANAGER

Disappointed

TripAdvisor rating 4.0/5

joewellings Couples - 08/01/2020 TripAdvisor review

We booked the hotel because it had a restaurant and secure parking. When we arrived on Saturday night 4 January, we were told the restaurant was closed. This was not mentioned when we booked a room for one night. Our main reason for booking this hotel is because they have a restaurant with a variety of good menus. We were told we could find a restaurant in town which meant driving into the centre of town and trying to find somewhere to park with a car full of our belongings. In the end we found a Buffalo Grill out of town where we could at least see the car whilst dining. This place was full of families with loads of screaming kids. Not a pleasant experience. The rest of the hotel was ok but no lift. The breakfast in the morning exceeded our expectations. I would only stay at this hotel again if the restaurant was open. Joe and Lesley

Good evening, Indeed our restaurant is closed in winter but is now open to welcome you. You could quite drop your things in the room as soon as you arrived so as not to clutter you up. In addition, our receptionists automatically indicate the restaurant which is a 5 minute walk with which you have 10 reduction on the menu, coming from us. Regarding the restaurant you frequented, we do not in any way responsible for their atmosphere and the customers who go there. We remain at your disposal for any further information. Hotel Ibis

Not good

TripAdvisor rating 4.0/5

Excursion528738 Family - 07/01/2020 TripAdvisor review

After using this hotel for the last 8 years we are considering not using this again. We use this as an overnight stay and book online with a meal offer. However upon arrival the restaurant was closed so had to check in and then find somewhere to eat. The person on reception was unable to credit our account so we will need to check that the refund has taken place. Gluten free breakfast pre ordered but the items were frozen and then microwaved but far too much as the bread and cakes were like rock so these had to go back to the kitchen and they had no other food available again we need a refund d on this too. Very disappointing and now looking for a new overnight stay

Dear, We are sorry to hear that your stay was not the most pleasant. Indeed our restaurant was closed but we do not leave our customers without address for dinner. you will be reimbursed for the overpayment. Wishing you a good evening. Margaux

Restaurant was closed. We were not advised of this when we booked 2 weeks earlier.

Customer review rating 4.4/5

Anonymous Couples - 05/01/2020 Confirmed reviews ALL

Room smelled as if somebody had been smoking in it.

Dear RONALD H., Thank you for taking the time to tell us about your experience at the ibis Chartres Ouest Lucé. Yes in did our restaurant was closed as every year, 2 weeks, during chrismas and new year eve. We have closed online the restaurant, & send email to customer, we may have forget to send you an email. I appologize about that. Hope to welcome you again in our hotel in order to propose you our new Menu. regards Jérome BUREAU Assistant Manager

Good overnight break on our way to the Auvergne

Customer review rating 4.4/5

Sally Couples - 02/01/2020 Confirmed reviews ALL

Excellent welcome for us and the cat. It was disappointing to find that the restaurant was closed -when we stayed on the same date in 2018 we had received an email warning us that the restaurant would be closed but we did not receive a similar email this time. The person on reception did direct us to a restaurant in the commercial centre so we were able to get a meal. Breakfast was copious, with fresh, warm croissants.

Dear SALLY M., We very much appreciate your comments regarding your stay at the ibis Chartres Ouest Lucé. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christelle

The room was small but the bed comfortable

Customer review rating 4.4/5

Joanna H. Couples - 01/01/2020 Confirmed reviews ALL

We find the location excellent for travelling north and south of France. This time the bill was accurate. Last time I was overcharged and it took ages and a lot of fuss to get money back. We slept well and were just disappointed the restaurant was closed.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christelle

Excellent value

Customer review rating 4.4/5

Graham S. Friends - 26/12/2019 Confirmed reviews ALL

The hotel provided us with all we needed for our overnight stay.

Ms Amanda R.

Customer review rating 4.4/5

Amanda Couples - 15/12/2019 Confirmed reviews ALL

A great ‘half-way’ break as ever. Friendly staff. Clean, warm, comfortable room, good food. Particularly happy having left my handbag on my chair in the dining room, receiving a knock on my door and there was a restaurant worker with my bag. Thank you so much!!

Dear AMANDA R., Thank you for your comments following your stay at ibis Chartres Ouest Lucé. It is with great pleasure that we receive your compliments. Also, we will not fail to share your comments with our entire team and mainly with the person who brings you your bag. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service. Looking forward to welcoming you again. Wishing you a happy new year 2020. Regards, Christelle

It's an Ibis!

TripAdvisor rating 4.0/5

rufa09 Couples - 29/11/2019 TripAdvisor review

We chose this hotel because of its location just off the Chartres ring road. However, it was quite difficult to find as it is several turns off the main road. Once found, it has a large car park and trolleys to carry luggage. It does not have a lift so if you have a lot to carry ask for a ground floor room. Rooms are standard Ibis and quite small. Dinner in the restaurant tasted good but we found our chicken portions to be small. Service was variable. One of the waiters was great while the other tried to do as little as possible.

Another Good Stay

Customer review rating 4.4/5

Peter Couples - 27/11/2019 Confirmed reviews ALL

We stayed for one night on one of our regular trips between England and France. We travel with our dog and cat and the ground floor room is very convenient for them and we appreciate the secure grounds. Breakfast was much the same as usual but there was a new item, a homemade cake which looked good. It would be nice if there was a little more variety but nevertheless the continental breakfast provides a good start to the day. Dinner was good, particularly the salads, although the waiter initially overlooked our wine and water until reminded. We preferred the individual menu cards which used to be provided, rather than the menus on the blackboards as at present so it would be good if the previous system could be reinstated. The room was to the normal standard for this hotel at a very reasonable price at this time of year on a Sunday. We have already booked our next visit!

A comfortable overnight stay.

Customer review rating 4.4/5

Janet Couples - 25/11/2019 Confirmed reviews ALL

warm, comfortable, quiet, clean, friendly, good food

Customer review rating 4.4/5

Anonymous Couples - 19/11/2019 Confirmed reviews ALL

There seems to be a change of staff. The new ones seem ok but not as friendly. Restaurant menu is expensive for a main meal, basic 3 course only one choice.

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