ibis Chartres West Lucé 3 stars

Customer review rating (ALL Rating) 4.2/5 573 reviews

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Description

Hotel extras

  • Renovated hotel - New bedding and Chromecast TV in all rooms

  • Ideal for families - Family rooms, triple rooms and communicating rooms

  • Relaxation & seminars: Bar, restaurant, terrace, fitness ctr, 2 mtg rooms

  • High-speed fiber WIFI for work or entertainment with total peace of mind

  • 6 electric vehicle charging stations, free private parking

Our accommodation(s)

Book this hotel
Room 1

Chambre équipée d'un grand lit double de 160x200cm et d'un petit lit simple d'appoint pour votre enfant (jusqu'à 10ans), d'un bureau, d'espace de rangement, d'une télévision écran plat avec les plus grandes chaines et d'une salle de bain privée .

  • Views:

    Courtyard View

Max. number of persons
3
Area
From 13 / 139 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 43'/109 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 13 / 139 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)
  • Views: Courtyard View

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 43'/109 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Chambre équipée de deux lits simples de 80x200cm, d'un bureau, d'espace de rangement, d'une télévision écran plat avec les plus grandes chaines et d'une salle de bain privée et fonctionnelle

  • Views:

    Courtyard View

Max. number of persons
2

Bedding

Twin bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 43'/109 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Communicating rooms with 2 double beds or 2 twin beds. Free WIFI and 2 private bathrooms with bathtub.

Max. number of persons
4
Area
From 26 / 279 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 43'/109 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis Chartres West Lucé

2 Impasse du Périgord, Route Nationale 23, Carrefour de l' Europe
28110 LUCE
France

GPS:48.43697, 1.448846

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 69 rooms
  • 2 rooms for people with reduced mobility
  • One family room
  • 6 connecting rooms
  • 68 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Children Additional charge
  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Children''s library
  • Board games available
  • Outdoor playground for children
  • Play area
  • Green area
  • Tourist guide for families
  • Children''s TV Channels

Well-being

Fully-equipped gym

  • On site

Sports and leisure

Bowling

  • Nearby

Bodybuilding equipment/Gym

  • On site

Boules/petanque

  • Nearby

Table tennis

  • On site

Gym

  • Nearby

Jogging track

  • Nearby

Miniature golf

  • Nearby

Skating rink

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 80 parking spaces

Security

  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

CAFE VIN AND CIE

Our bistro French restaurant is open every day for dinner in the dining room or on the terrace, and the chef has numerous house specials. Gourmets and bon viveurs are sure to find something delightful.

Cooking style
Bistro
Capacity
60
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Our bistro French restaurant is open every day for dinner in the dining room or on the terrace, and the chef has numerous house specials. Gourmets and bon viveurs are sure to find something delightful.

What could be better than meeting over a glass of wine, a local beer or a cocktail and sharing a plate of appetizers? Enjoy the warm understated atmosphere of our refurbished bar counter. Summer terrace

There's nothing like an unlimited market-style buffet breakfast to get your day off to the right start. You'll love the variety of breads, pastries, fresh produce and fresh eggs cooked just to your liking.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  573 reviews

Customer review rating 4.5/5

Roger G. Couples - Confirmed reviews ALL

Dear Roger G., We sincerely thank you for your commendatory feedback regarding your stay with us. We are delighted to learn that you enjoyed the comfort of your room as well as the quality of our meals and the service of our team, particularly from James. Your remark about the signage at the entrance of the hotel is very relevant, and we take note of your suggestion to improve the experience of our future visitors. We hope to have the pleasure of welcoming you again during your next visit to Chartres. Sincerely, ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Barry F. Families - Confirmed reviews ALL

Dear Barry F., Thank you for taking the time to share your positive experience at ibis Chartres Ouest Lucé. We are delighted to hear that you found our family room spacious and suitable for your needs during your journey back to England. It is wonderful to know that the half board deal met your expectations and that you enjoyed the delicious food options available, including the children's menu and breakfast buffet. We appreciate your feedback regarding the set menu choices and will consider it as we continue to enhance our guest offerings. It is gratifying to learn that you found our hotel to be an excellent value for your stopover. We look forward to welcoming you back in the future should your travels bring you to our area again. Best regards, ibis Chartres Ouest Lucé

Customer review rating 4.5/5

Rajeshkumar P. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding our location and staff. We appreciate your feedback about the room safe, as we strive to enhance our guests' experiences. We hope to welcome you back in the future for another pleasant stay. Best regards, ibis Chartres Ouest Lucé

Customer review rating 4.0/5

Thomas H. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our hotel clean and conveniently located. We apologize for any disappointment caused by the restaurant being closed in the evening, as this can affect your experience. Best regards, ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Dariusz D. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your positive experience at ibis Chartres Ouest Lucé. We are delighted to hear that you found our location convenient and enjoyed your stay, particularly the comfort of our rooms and the welcoming nature of our staff. Your feedback regarding breakfast has been duly noted. We strive to provide a satisfying dining experience for all our guests and appreciate your suggestion for improved replenishment. Thank you for recommending our hotel. We look forward to welcoming you back in the future. Best regards, The team at the ibis Chartres Ouest Lucé

Dear Roger G., We sincerely thank you for your commendatory feedback regarding your stay with us. We are delighted to learn that you enjoyed the comfort of your room as well as the quality of our meals and the service of our team, particularly from James. Your remark about the signage at the entrance of the hotel is very relevant, and we take note of your suggestion to improve the experience of our future visitors. We hope to have the pleasure of welcoming you again during your next visit to Chartres. Sincerely, ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Barry F. Families - Confirmed reviews ALL

Stayed here on way back to England from the South of France. Had a family room which slept 5, one double and three singles in a very large room. We were on a half board deal booked through the app, which was amazing value. The choice on the set menu was fairly limited but enough choice. Food was delicious. Reasonably priced kids menu as well with usual choices (pizza, chicken or pasta) again very nice. Breakfast was a buffet style but plenty of choice including bacon and eggs for hot options. Overall an amazing value, perfect stopover option. Will definitely come back if in the area again.

Dear Barry F., Thank you for taking the time to share your positive experience at ibis Chartres Ouest Lucé. We are delighted to hear that you found our family room spacious and suitable for your needs during your journey back to England. It is wonderful to know that the half board deal met your expectations and that you enjoyed the delicious food options available, including the children's menu and breakfast buffet. We appreciate your feedback regarding the set menu choices and will consider it as we continue to enhance our guest offerings. It is gratifying to learn that you found our hotel to be an excellent value for your stopover. We look forward to welcoming you back in the future should your travels bring you to our area again. Best regards, ibis Chartres Ouest Lucé

Customer review rating 4.5/5

Rajeshkumar P. Couples - Confirmed reviews ALL

The hotel staff and its location were great. Clean rooms. A room safe would have been useful. Other than that, it was great.

Dear Guest, Thank you for your kind words regarding our location and staff. We appreciate your feedback about the room safe, as we strive to enhance our guests' experiences. We hope to welcome you back in the future for another pleasant stay. Best regards, ibis Chartres Ouest Lucé

Customer review rating 4.0/5

Thomas H. Couples - Confirmed reviews ALL

Clean and convenient, disappointing that the restaurant was closed for evening

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our hotel clean and conveniently located. We apologize for any disappointment caused by the restaurant being closed in the evening, as this can affect your experience. Best regards, ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Dariusz D. Families - Confirmed reviews ALL

Very nice, clean hotel in good location with secure car park. Reception guy (Valentin if I remember correctly) very welcoming and helpful. Rooms with comfy beds and sparkling clean bathrooms. However, breakfast could be a bit better and more frequent replenishment would ensure all guests can enjoy the full selection throughout. In general, great hotel we can recommend.

Dear Guest, Thank you for sharing your positive experience at ibis Chartres Ouest Lucé. We are delighted to hear that you found our location convenient and enjoyed your stay, particularly the comfort of our rooms and the welcoming nature of our staff. Your feedback regarding breakfast has been duly noted. We strive to provide a satisfying dining experience for all our guests and appreciate your suggestion for improved replenishment. Thank you for recommending our hotel. We look forward to welcoming you back in the future. Best regards, The team at the ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Caroline M. M. Couples - Confirmed reviews ALL

We had the demi-pension, very good value. Room was lovely.

Dear Caroline M. M., Thank you for your kind words regarding your stay with us. We are pleased to hear that you appreciated the warm welcome, enjoyed the demi-pension, and found your room lovely. Your feedback is invaluable to us. Best regards, ibis Chartres Ouest Lucé

Customer review rating 4.0/5

Jeroen V. Families - Confirmed reviews ALL

Friendly service, clean room with airco and free secure parking space

Dear Jeroen V., Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay, appreciated our friendly service, and found the room clean and comfortable. It is our aim to provide a pleasant experience for all our guests. Best regards, ibis Chartres Ouest Lucé

Customer review rating 4.5/5

Stephen P. Couples - Confirmed reviews ALL

Arrived after a long journey. The reception staff were very welcoming, friendly & efficient.

Dear Stephen P., Thank you for your kind words regarding our service. We are delighted to hear that our reception staff made your arrival enjoyable after your long journey. Your satisfaction is important to us, and we hope to welcome you back soon. Best regards, ibis Chartres Ouest Lucé

Customer review rating 4.5/5

Thomas H. Couples - Confirmed reviews ALL

An overnight stay, a restaurant and comfortable bed, what more could we need

Dear Thomas H., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our hotel served as a perfect stopping point for your journey and that you enjoyed our restaurant and comfortable accommodations. We look forward to welcoming you back in the future. Best regards, ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Michael Z. Couples - Confirmed reviews ALL

Booked at short notice and what a pleasureable experience! Friendly, welcoming staff and a very quick check in. A small but very well laid out room, I particularly liked having overheaad spotlights to read by, so many hotels only have lamps at the side which are not as good.Spotlessly clean and a comfortable bed. Plus with the temerature outside at 34 degrees, the air con was VERY welcome! Finally the breakfast offering was plentiful and varied. We would definitely recommend this as a great short stay.

Dear Michael, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our staff to be friendly and welcoming. We are also pleased that you enjoyed our breakfast selection and the room lay out. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay. Best regards, ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Rachael P. Friends - Confirmed reviews ALL

Very comfortable and staff very helpful and air conditioning very comfortable at this time.

Dear Rachael P., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and that our staff provided you with helpful service. Your satisfaction is our priority, and we look forward to welcoming you again. Best regards, ibis Chartres Ouest Lucé

Customer review rating 1.5/5

Alan D. Friends - Confirmed reviews ALL

The room was very nice, bed comfortable and the staff were all lovely. Breakfast was very nice too. Unfortunately this was all let down by the evening meal we had in restaurant as apparently there was only 1 person cooking and it was very busy. It took 1 1/2 hours for our starters to appear and when the mains came the bagatelle was cold but we were so hungry and tired by this point we ate it anyway, it dud at least taste nice

Dear travelers, Thank you for taking the time to share your feedback regarding your recent stay with us. While we are pleased to hear that you found our hotel, restaurant, and staff appealing, we sincerely apologize for the extended wait you experienced during your evening meal. Indeed, we only had one person cooking and the restaurant was full. We also recall that you asked our team to take your drinks slowly, as well as the courses after the meal. We strive to provide a consistent dining experience, and your feedback regarding the service will be noted for review. We appreciate your understanding in this matter and are glad to know that you enjoyed the taste of your meal despite the circumstances. Thank you once again for your comments. We hope to welcome you back in the future for a more seamless experience. Best regards, ibis Chartres Ouest Lucé Team

Customer review rating 4.0/5

Cheryl T. Couples - Confirmed reviews ALL

Great stay superb refurbishment. Perfect for night stop over.

Dear Cheryl T., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the refurbishment and found our hotel suitable for your overnight stop. Your satisfaction is important to us, and we hope to welcome you back soon. Best regards, ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Linda C. Couples - Confirmed reviews ALL

Good safe parking, clean comfortable rooms, very good food choice.

Dear Linda C., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our parking facilities safe, enjoyed the cleanliness and comfort of your room, and appreciated the variety of food options available. Goodbye, ibis Chartres Ouest Lucé

Customer review rating 3.0/5

Giuliano P. Couples - Confirmed reviews ALL

Nice hotel staff where excellent

Dear customer, Thank you for your feedback. We sincerely apologize for the condition of the carpet in your room, as cleanliness is a priority for us. We appreciate your kind words about our staff and will ensure your concerns are noted for future improvements. We hope to have the opportunity to welcome you again in our establishment Goodbye, ibis Chartres Ouest Lucé

Customer review rating 4.0/5

Peter T. Couples - Confirmed reviews ALL

We have stayed at this hotel many times over the past 25 years or so. There has been recent refurbishment. We liked the wet room style bathroom but felt the bedroom was less welcoming than previously in terms of the furniture, lighting and style. The bed however was very comfortable. We had some difficulty working out the operation of the lighting which did not seem controllable from near the bed. The restaurant also has more ‘hard’ furnishing which we found caused difficulty with the accoustics. The menu choices were limited but what we chose was enjoyable, albeit perhaps a little pricey. We like the security of the fenced car parking area. All in all we shall almost certainly continue staying at this hotel as a convenient mid way stopping point between England and southwest France.

Hello, Thank you very much for your continued loyalty over the past 25 years and for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed your stay at our hotel and the recent renovations. It is particularly gratifying to know that our hotel remains a safe bet for you if you need to make a stopover between England and the southwest of France. We also appreciate your constructive feedback regarding the room’s decor, lighting and furnishings. We are sorry to hear that the lighting controls were not as intuitive as they should have been, and we will look into this carefully. Thank you also for your comments regarding the atmosphere of the restaurant and the choice of menu. While we appreciate that you enjoyed your meal, we understand your feedback regarding the acoustics, choice of dishes and pricing and will take this into consideration in our efforts to enhance the dining experience. We truly appreciate your long-standing support and look forward to welcoming you back on your next trip.

Customer review rating 5.0/5

Alan S. Friends - Confirmed reviews ALL

Nice clean hotel with friendly staff, recently refurbished. Bar sells good beer at reasonable price.

Dear Alan S., Thank you for your positive feedback. We are pleased to hear that you found our hotel convenient and appreciated the cleanliness, friendly staff, and our bar offerings. Your comments are valuable to us, and we hope to welcome you back in the future. Best regards, ibis Chartres Ouest Lucé Team

Customer review rating 1.5/5

Ian N. Couples - Confirmed reviews ALL

This was our third/fourth booking at this hotel. After travelling all day it was very disappointing to find no evening restaurant facilities, despite the website saying there were. It was the main reason for booking g this location. Not impressed

Customer review rating 5.0/5

Pete W. Couples - Confirmed reviews ALL

A staging post on journey from Calais to Limoges, easy to find, quiet and comfy.

Customer review rating 4.0/5

John D. Friends - Confirmed reviews ALL

The accomodation was fine but the restaurant was closed due to renovation. We had not been advised of this either at the time of booking or subsequently.

Dear Traveler, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location convenient. However, we regret that you were not informed about the restaurant’s closure. We appreciate your understanding and will take your comments into consideration. We hope to have the opportunity to welcome you again to our hotel, and that the restaurant will be open this time and, above all, will meet your expectations. Kind regards, The team at Ibis Chartres Ouest Lucé

Other web-users rate our hotel

  • 125 reviews 8.4/10 Location
  • 352 reviews 6.1/10 Room
  • 333 reviews 8.9/10 Service
  • 158 reviews 5.5/10 Cleanliness
  • 141 reviews 7.1/10 Breakfast
  • 81 reviews 3.6/10 Amenities

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