ibis Chartres West Lucé 3 stars

Customer review rating (ALL Rating) 4.2/5 575 reviews

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ibis Chartres West Lucé - Image 1
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2 Impasse du Périgord, Route Nationale 23, Carrefour de l' Europe, 28110 LUCE, France

Description

Hotel extras

  • Renovated hotel - New bedding and Chromecast TV in all rooms

  • Ideal for families - Family rooms, triple rooms and communicating rooms

  • Relaxation & seminars: Bar, restaurant, terrace, fitness ctr, 2 mtg rooms

  • High-speed fiber WIFI for work or entertainment with total peace of mind

  • 6 electric vehicle charging stations, free private parking

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Triple room with a double bed and an extra single bed for 1 child

Photo out of - Triple room with a double bed and an extra single bed for 1 child

Chambre équipée d'un grand lit double de 160x200cm et d'un petit lit simple d'appoint pour votre enfant (jusqu'à 10ans), d'un bureau, d'espace de rangement, d'une télévision écran plat avec les plus grandes chaines et d'une salle de bain privée .

  • Views:

    Courtyard View

Max. number of persons
3
Area
From 13 m² / 139 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 43'/109 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 13 m² / 139 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)
  • Views: Courtyard View
See availabilities

Chambre Familiale avec 1 lit double 160x200cmet 3 lits simples 90x200cm. WIFI gratuit et salle de bain privée avec douche.

Max. number of persons
5
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x1

Single bed(s) x3

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 43'/109 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Chambre équipée de deux lits simples de 80x200cm, d'un bureau, d'espace de rangement, d'une télévision écran plat avec les plus grandes chaines et d'une salle de bain privée et fonctionnelle

  • Views:

    Courtyard View

Max. number of persons
2

Bedding

Twin bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 43'/109 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Communicating rooms with 2 double beds or 2 twin beds. Free WIFI and 2 private bathrooms with bathtub.

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 43'/109 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Chartres West Lucé

2 Impasse du Périgord, Route Nationale 23, Carrefour de l' Europe
28110 LUCE
France

GPS:48.43697, 1.448846

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 69 rooms
  • 2 rooms for people with reduced mobility
  • One family room
  • 6 connecting rooms
  • 68 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Children Additional charge
  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Children''s library
  • Board games available
  • Outdoor playground for children
  • Play area
  • Green area
  • Tourist guide for families
  • Children''s TV Channels

Well-being

Fully-equipped gym

  • On site

Sports and leisure

Bowling

  • Nearby

Bodybuilding equipment/Gym

  • On site

Boules/petanque

  • Nearby

Table tennis

  • On site

Gym

  • Nearby

Jogging track

  • Nearby

Miniature golf

  • Nearby

Skating rink

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 80 parking spaces

Security

  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

CAFE VIN AND CIE

Photo out of - CAFE VIN AND CIE

Our bistro French restaurant is open every day for dinner in the dining room or on the terrace, and the chef has numerous house specials. Gourmets and bon viveurs are sure to find something delightful.

Cooking style
Bistro
Capacity
60
Accessibility
Accessible service
2 Impasse du Périgord, Route Nationale 23, Carrefour de l' Europe, 28110 Luce, France
Telephone +33 2 37 35 76 00

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Our bistro French restaurant is open every day for dinner in the dining room or on the terrace, and the chef has numerous house specials. Gourmets and bon viveurs are sure to find something delightful.

What could be better than meeting over a glass of wine, a local beer or a cocktail and sharing a plate of appetizers? Enjoy the warm understated atmosphere of our refurbished bar counter. Summer terrace

There's nothing like an unlimited market-style buffet breakfast to get your day off to the right start. You'll love the variety of breads, pastries, fresh produce and fresh eggs cooked just to your liking.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  575 reviews

Customer review rating 4.0/5

Shirley P. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay at ibis Chartres Ouest Lucé. We are pleased to hear that you appreciated the refurbishment and found our rooms to be fresh and bright. It is always rewarding to know that our efforts to enhance guest comfort are recognized. We understand that the online booking process can sometimes be challenging, and we appreciate your patience in resolving this upon arrival with our team. Your comments regarding this issue will be taken into consideration as we continually seek to improve our services. Thank you for your kind words about our staff and for your overall positive impression. We look forward to welcoming you back on your future trips. Best regards, ibis Chartres Ouest Lucé

Customer review rating 4.0/5

Stephen P. Couples - Confirmed reviews ALL

Dear Stephen P., Thank you for your feedback. We appreciate your understanding regarding the unexpected incident you encountered during your stay. Please be assured that cleanliness is a priority for us, and your report will be addressed with our team to ensure a more pleasant experience for future guests. Goodbye, ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Williams D. Couples - Confirmed reviews ALL

Dear Sir, Thank you for your kind words regarding your recent stay. We are delighted to hear that you received a warm welcome, enjoyed a comfortable room, and had a pleasant dining experience. Your feedback is greatly appreciated. Goodbye, and best regards, ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Marion G. Couples - Confirmed reviews ALL

Dear Mrs, Thank you for your valuable feedback regarding your recent stay. We are pleased to hear that you appreciated the renovations and found our reception staff to be pleasant and helpful. However, we regret that the breakfast experience did not meet your expectations. Your comments about the temperature of the bacon, the freshness of the bread, and the availability of yogurt will be taken into consideration as we continuously strive to improve our offerings. Thank you once again for your insights, and we hope to welcome you back in the future.

Customer review rating 5.0/5

Steve P. Business - Confirmed reviews ALL

Cher Client, Nous vous remercions pour vos commentaires élogieux concernant notre hôtel et notre personnel. Votre satisfaction est notre priorité, et nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous. Nous vous souhaitons une agréable journée. Cordialement, ibis Chartres Ouest Lucé

Dear Guest, Thank you for sharing your feedback regarding your recent stay at ibis Chartres Ouest Lucé. We are pleased to hear that you appreciated the refurbishment and found our rooms to be fresh and bright. It is always rewarding to know that our efforts to enhance guest comfort are recognized. We understand that the online booking process can sometimes be challenging, and we appreciate your patience in resolving this upon arrival with our team. Your comments regarding this issue will be taken into consideration as we continually seek to improve our services. Thank you for your kind words about our staff and for your overall positive impression. We look forward to welcoming you back on your future trips. Best regards, ibis Chartres Ouest Lucé

Customer review rating 4.0/5

Stephen P. Couples - Confirmed reviews ALL

Everything was fine until we discovered a cockroach on the wall in the bedroom. I reported it to reception when checking out as we only saw it at the last moment, The receptionist was apologetic & took a photo of my photo,

Dear Stephen P., Thank you for your feedback. We appreciate your understanding regarding the unexpected incident you encountered during your stay. Please be assured that cleanliness is a priority for us, and your report will be addressed with our team to ensure a more pleasant experience for future guests. Goodbye, ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Williams D. Couples - Confirmed reviews ALL

We were warmly welcomed and treated very well in the restaurant. After a comfortable night we had a nice breakfast

Dear Sir, Thank you for your kind words regarding your recent stay. We are delighted to hear that you received a warm welcome, enjoyed a comfortable room, and had a pleasant dining experience. Your feedback is greatly appreciated. Goodbye, and best regards, ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Marion G. Couples - Confirmed reviews ALL

Nice person at reception,very pleasant and helpful. We are disappointed with the breakfast, bacon stone cold, bread not really fresh, has been heated up to freshen. No yogurts, just a big bowl of plain yoghurt.Butter for the bread almost frozen and barely enoughfor a restaurant of people.It used to be good value for money.

Dear Mrs, Thank you for your valuable feedback regarding your recent stay. We are pleased to hear that you appreciated the renovations and found our reception staff to be pleasant and helpful. However, we regret that the breakfast experience did not meet your expectations. Your comments about the temperature of the bacon, the freshness of the bread, and the availability of yogurt will be taken into consideration as we continuously strive to improve our offerings. Thank you once again for your insights, and we hope to welcome you back in the future.

Customer review rating 5.0/5

Steve P. Business - Confirmed reviews ALL

Excellent.

Cher Client, Nous vous remercions pour vos commentaires élogieux concernant notre hôtel et notre personnel. Votre satisfaction est notre priorité, et nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous. Nous vous souhaitons une agréable journée. Cordialement, ibis Chartres Ouest Lucé

Customer review rating 4.5/5

John B. Couples - Confirmed reviews ALL

stop over

Dear Sir, Thank you for your positive feedback regarding your recent stay. We are pleased to know that you found our hotel satisfactory for your stopover. We appreciate your support and hope to welcome you back in the future. Best regards, ibis Chartres Ouest Lucé

Customer review rating 4.5/5

John D. Families - Confirmed reviews ALL

Arrived late expecting restaurant to be closed but nicely cooked meal prepared to order. Breakfast and checkout following morning smooth.

Hello, Thank you for your kind words! We’re really glad you had a pleasant stay with us. It’s always nice to hear that our team could make you feel welcome, especially after a late arrival. We hope to see you again next time you’re passing through Chartres. It would be a pleasure to welcome you back! The team at Ibis Chartres Ouest Lucé

Customer review rating 4.5/5

Tony T. Solo - Confirmed reviews ALL

Comfortable bed and room with good temperature control and an openable window. Food good and good friendly service

Hello, Thank you very much for your response! We are delighted to hear that you enjoyed your stay We are also very happy that you enjoyed the food and friendly service from our team. It is always a pleasure to know that our guests had a pleasant stay. We look forward to welcoming you again at the Ibis Chartres Ouest Lucé on your next visit! The Ibis Chartres Ouest Lucé team

Customer review rating 4.0/5

David W. Couples - Confirmed reviews ALL

Friendly staff, large free secure car park, dog friendly and well located for trip from Calais to Southern France. Wheelchair friendly, although corridors rather narrow, especially when staff housekeeping trolleys left in way. Only complaint was at breakfast where much of the selection was left unfilled e.g. no bacon replaced and no croissants. Generally very happy with my stay and will stay again.

Hello, Thank you very much for your detailed feedback! We’re delighted that your stay was overall a pleasant one and that you appreciated the services provided by our hotel. We are, however, sorry about the missing items at breakfast during your stay. We will pass your comments on to our team to ensure that the buffet is regularly replenished throughout the breakfast service. We will also make sure that the corridors are kept clear. We are nevertheless very pleased to hear that you were satisfied with your stay and that you are considering staying with us again. It will be a pleasure to welcome you back on your next visit! The team at Ibis Chartres Ouest Lucé

Customer review rating 4.5/5

Roger G. Couples - Confirmed reviews ALL

The hotel is well laid out with all facilities easily accessible. Very convenient parking. The restaurant has a simple menu but the food was well cooked with good service. The staff were welcoming and with particular mention of James on reception in the morning. One small point concerning the location of the hotel. Extra signage may help first time visitors in locating the correct entrance to the hotel.

Dear Roger G., We sincerely thank you for your commendatory feedback regarding your stay with us. We are delighted to learn that you enjoyed the comfort of your room as well as the quality of our meals and the service of our team, particularly from James. Your remark about the signage at the entrance of the hotel is very relevant, and we take note of your suggestion to improve the experience of our future visitors. We hope to have the pleasure of welcoming you again during your next visit to Chartres. Sincerely, ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Barry F. Families - Confirmed reviews ALL

Stayed here on way back to England from the South of France. Had a family room which slept 5, one double and three singles in a very large room. We were on a half board deal booked through the app, which was amazing value. The choice on the set menu was fairly limited but enough choice. Food was delicious. Reasonably priced kids menu as well with usual choices (pizza, chicken or pasta) again very nice. Breakfast was a buffet style but plenty of choice including bacon and eggs for hot options. Overall an amazing value, perfect stopover option. Will definitely come back if in the area again.

Dear Barry F., Thank you for taking the time to share your positive experience at ibis Chartres Ouest Lucé. We are delighted to hear that you found our family room spacious and suitable for your needs during your journey back to England. It is wonderful to know that the half board deal met your expectations and that you enjoyed the delicious food options available, including the children's menu and breakfast buffet. We appreciate your feedback regarding the set menu choices and will consider it as we continue to enhance our guest offerings. It is gratifying to learn that you found our hotel to be an excellent value for your stopover. We look forward to welcoming you back in the future should your travels bring you to our area again. Best regards, ibis Chartres Ouest Lucé

Customer review rating 4.5/5

Rajeshkumar P. Couples - Confirmed reviews ALL

The hotel staff and its location were great. Clean rooms. A room safe would have been useful. Other than that, it was great.

Dear Guest, Thank you for your kind words regarding our location and staff. We appreciate your feedback about the room safe, as we strive to enhance our guests' experiences. We hope to welcome you back in the future for another pleasant stay. Best regards, ibis Chartres Ouest Lucé

Customer review rating 4.0/5

Thomas H. Couples - Confirmed reviews ALL

Clean and convenient, disappointing that the restaurant was closed for evening

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our hotel clean and conveniently located. We apologize for any disappointment caused by the restaurant being closed in the evening, as this can affect your experience. Best regards, ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Dariusz D. Families - Confirmed reviews ALL

Very nice, clean hotel in good location with secure car park. Reception guy (Valentin if I remember correctly) very welcoming and helpful. Rooms with comfy beds and sparkling clean bathrooms. However, breakfast could be a bit better and more frequent replenishment would ensure all guests can enjoy the full selection throughout. In general, great hotel we can recommend.

Dear Guest, Thank you for sharing your positive experience at ibis Chartres Ouest Lucé. We are delighted to hear that you found our location convenient and enjoyed your stay, particularly the comfort of our rooms and the welcoming nature of our staff. Your feedback regarding breakfast has been duly noted. We strive to provide a satisfying dining experience for all our guests and appreciate your suggestion for improved replenishment. Thank you for recommending our hotel. We look forward to welcoming you back in the future. Best regards, The team at the ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Caroline M. M. Couples - Confirmed reviews ALL

We had the demi-pension, very good value. Room was lovely.

Dear Caroline M. M., Thank you for your kind words regarding your stay with us. We are pleased to hear that you appreciated the warm welcome, enjoyed the demi-pension, and found your room lovely. Your feedback is invaluable to us. Best regards, ibis Chartres Ouest Lucé

Customer review rating 4.0/5

Jeroen V. Families - Confirmed reviews ALL

Friendly service, clean room with airco and free secure parking space

Dear Jeroen V., Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay, appreciated our friendly service, and found the room clean and comfortable. It is our aim to provide a pleasant experience for all our guests. Best regards, ibis Chartres Ouest Lucé

Customer review rating 4.5/5

Stephen P. Couples - Confirmed reviews ALL

Arrived after a long journey. The reception staff were very welcoming, friendly & efficient.

Dear Stephen P., Thank you for your kind words regarding our service. We are delighted to hear that our reception staff made your arrival enjoyable after your long journey. Your satisfaction is important to us, and we hope to welcome you back soon. Best regards, ibis Chartres Ouest Lucé

Customer review rating 4.5/5

Thomas H. Couples - Confirmed reviews ALL

An overnight stay, a restaurant and comfortable bed, what more could we need

Dear Thomas H., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our hotel served as a perfect stopping point for your journey and that you enjoyed our restaurant and comfortable accommodations. We look forward to welcoming you back in the future. Best regards, ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Michael Z. Couples - Confirmed reviews ALL

Booked at short notice and what a pleasureable experience! Friendly, welcoming staff and a very quick check in. A small but very well laid out room, I particularly liked having overheaad spotlights to read by, so many hotels only have lamps at the side which are not as good.Spotlessly clean and a comfortable bed. Plus with the temerature outside at 34 degrees, the air con was VERY welcome! Finally the breakfast offering was plentiful and varied. We would definitely recommend this as a great short stay.

Dear Michael, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our staff to be friendly and welcoming. We are also pleased that you enjoyed our breakfast selection and the room lay out. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay. Best regards, ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Rachael P. Friends - Confirmed reviews ALL

Very comfortable and staff very helpful and air conditioning very comfortable at this time.

Dear Rachael P., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and that our staff provided you with helpful service. Your satisfaction is our priority, and we look forward to welcoming you again. Best regards, ibis Chartres Ouest Lucé

Other web-users rate our hotel

  • 122 reviews 8.6/10 Location
  • 337 reviews 6.2/10 Room
  • 335 reviews 9/10 Service
  • 154 reviews 5.4/10 Cleanliness
  • 141 reviews 7.6/10 Breakfast
  • 80 reviews 4/10 Amenities

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