ibis Chartres West Lucé 3 stars

Customer review rating (ALL Rating) 4.1/5 545 reviews

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Description

Hotel extras

  • Renovated hotel - New bedding and Chromecast TV in all rooms

  • Ideal for families - Family rooms, triple rooms and communicating rooms

  • Relaxation & seminars: Bar, restaurant, terrace, fitness ctr, 2 mtg rooms

  • High-speed fiber WIFI for work or entertainment with total peace of mind

  • 6 electric vehicle charging stations, free private parking

Our accommodation(s)

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Room 1

Hotel location

ibis Chartres West Lucé

2 Impasse du Périgord, Route Nationale 23, Carrefour de l' Europe
28110 LUCE
France

GPS:48.43697, 1.448846

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CAFE VIN AND CIE

Our bistro French restaurant is open every day for dinner in the dining room or on the terrace, and the chef has numerous house specials. Gourmets and bon viveurs are sure to find something delightful.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  545 reviews

Customer review rating 1.5/5

Alan D. Friends - Confirmed reviews ALL

Dear travelers, Thank you for taking the time to share your feedback regarding your recent stay with us. While we are pleased to hear that you found our hotel, restaurant, and staff appealing, we sincerely apologize for the extended wait you experienced during your evening meal. Indeed, we only had one person cooking and the restaurant was full. We also recall that you asked our team to take your drinks slowly, as well as the courses after the meal. We strive to provide a consistent dining experience, and your feedback regarding the service will be noted for review. We appreciate your understanding in this matter and are glad to know that you enjoyed the taste of your meal despite the circumstances. Thank you once again for your comments. We hope to welcome you back in the future for a more seamless experience. Best regards, ibis Chartres Ouest Lucé Team

Customer review rating 4.0/5

Cheryl T. Couples - Confirmed reviews ALL

Dear Cheryl T., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the refurbishment and found our hotel suitable for your overnight stop. Your satisfaction is important to us, and we hope to welcome you back soon. Best regards, ibis Chartres Ouest Lucé

Customer review rating 5.0/5

Linda C. Couples - Confirmed reviews ALL

Dear Linda C., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our parking facilities safe, enjoyed the cleanliness and comfort of your room, and appreciated the variety of food options available. Goodbye, ibis Chartres Ouest Lucé

Customer review rating 3.0/5

Giuliano P. Couples - Confirmed reviews ALL

Dear customer, Thank you for your feedback. We sincerely apologize for the condition of the carpet in your room, as cleanliness is a priority for us. We appreciate your kind words about our staff and will ensure your concerns are noted for future improvements. We hope to have the opportunity to welcome you again in our establishment Goodbye, ibis Chartres Ouest Lucé

Customer review rating 4.0/5

Peter T. Couples - Confirmed reviews ALL

Hello, Thank you very much for your continued loyalty over the past 25 years and for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed your stay at our hotel and the recent renovations. It is particularly gratifying to know that our hotel remains a safe bet for you if you need to make a stopover between England and the southwest of France. We also appreciate your constructive feedback regarding the room’s decor, lighting and furnishings. We are sorry to hear that the lighting controls were not as intuitive as they should have been, and we will look into this carefully. Thank you also for your comments regarding the atmosphere of the restaurant and the choice of menu. While we appreciate that you enjoyed your meal, we understand your feedback regarding the acoustics, choice of dishes and pricing and will take this into consideration in our efforts to enhance the dining experience. We truly appreciate your long-standing support and look forward to welcoming you back on your next trip.

Other web-users rate our hotel

  • 132 reviews 8.4/10 Location
  • 347 reviews 5.3/10 Room
  • 330 reviews 8.8/10 Service
  • 165 reviews 4.3/10 Food
  • 159 reviews 7/10 Breakfast
  • 145 reviews 3.9/10 Cleanliness
  • 91 reviews 4.8/10 Vibe
  • 90 reviews 3.9/10 Amenities

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