Mercure Chartres Centre Cathédrale Hotel 4 stars

Customer review rating 4.4/5 2,350 reviews

Mercure Chartres Centre Cathédrale Hotel
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+ 18 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • In the city center, a 10-minute walk from the cathedral

  • Fitness room + beIN Sports TV channels

  • Family Rooms

  • Covered public car park nearby

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • PARIS ORLYPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Leisure and activities
  • Skating rink (Nearby)
Business services
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Chartres Centre Cathédrale Hotel

3 rue du General Koenig
28000
chartres
france

Tel: +33237331111

Fax: (+33)2/37331212

Check-in from 15h00

Check out up to 12h00

  • FILIBUS :  1 à 9 LES EPARS

  • By plane

    PARIS ORLY At 80km / 49.71 miles - Shuttle paying

  • By train

    CHARTRES At 0.2km / 0.12 miles

GPS :48.445133, 1.483168

Our accommodation(s)

Try our new Standard, Superior, and Privilege Rooms, all decorated in a very modern style.

Comfort Room with 1 large bed

Accessible room
  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Superior Room with 1 large bed

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Superior Family

  • Max. number of persons: 4
  • Area: From 17 / 183 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Superior Room with twin beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Privilege Family Room

  • Max. number of persons: 4
  • Area: From 20 / 215 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

LOUNGE

Non contractual photo

Lounge bar with light bite menu. Enjoy our patio on fine days.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Chartres Centre Cathédrale Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,350 reviews

tripadvisor

TripAdvisor Rating 4.0/5

706 reviews

Excellent location, reasonably priced

Customer review rating 4.4/5

Anonymous Couples - 25/09/2020 Confirmed reviews ALL

An overnight stay with my partner so that we could fully enjoy "Chartres en Lumière"

Dear CHRISTOPHER E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Average for 4 star hotel

Customer review rating 4.4/5

Bob E. Friends - 18/09/2020 Confirmed reviews ALL

Room was satisfactory but the breakfast was average. Bathroom not isolated.

Dear ROBERT E., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chartres Centre Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable rooms

Customer review rating 4.4/5

Christopher G. Couples - 11/09/2020 Confirmed reviews ALL

Very well located and our room was both large and very comfortable, with a very well equipped bathroom and generous large towels.

Dear CHRISTOPHER g., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.4/5

Q M. Couples - 29/08/2020 Confirmed reviews ALL

Very enjoyable. Good room.

Dear QUENTIN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.4/5

Paul Couples - 27/08/2020 Confirmed reviews ALL

good

Dear PAUL L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely staff

Customer review rating 4.4/5

John P. Couples - 22/08/2020 Confirmed reviews ALL

We arrived to find a very cheerful and helpful Receptionist. Nothing was a problem for her. The overnight stay was short but memorable for the lovely atmosphere even with the wearing of mask compulsory. Well done.

Dear JOHN P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

great location

Customer review rating 4.4/5

Anonymous Families - 14/08/2020 Confirmed reviews ALL

easy check in, friendly & helpful desk

Dear MARTINE A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, comfortable

Customer review rating 4.4/5

Orie D. Families - 12/08/2020 Confirmed reviews ALL

We had a very comfortable stay overall for what we payed for. Clean rooms, kind services and good quality breakfast. Would it be possible to have better lighting in the bathroom wit a magnifying glass for makeup?

Dear ORIE D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Another good stay in our favourite hotel chain

TripAdvisor rating 4.0/5

Andy T 29/07/2020 TripAdvisor review

We'd checked in ahead and our key was waiting for us on arrival. The receptionist was very welcoming and friendly. The hotel is well organised for dealing with the Covid pandemic and we felt very sate staying there. We used the speedy checkout but I later found out that there was a problem with the bill. It should have taken account of a credit note we had but didn't. I contacted them on the Monday morning and the issue was resolved quickly and efficiently. Another good stay in our favourite hotel chain!

Dear customers, We thank you for your stay in our establishment and hope to welcome you again soon. Yours sincerely, the reception

Excellent stay again in Chartres

Customer review rating 4.4/5

Margaret Solo - 20/07/2020 Confirmed reviews ALL

I called to reserve a specific room which Amélie kindly reserved for me and she also made me feel welcome when I arrived and took care of all my needs during my stay. Franck was on duty in the evening and really looked after me so I enjoyed my stay. Luckily I had brought a fan with me as it was very hot and the a/c on the 3rd floor broke down on the Saturday night. The rooms are spacious with carpet on the floor and much better than the Monarque next door.

Dear MARGARET M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Franck and Amélie. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

There but not there

TripAdvisor rating 4.0/5

768gsyrose22 15/03/2020 TripAdvisor review

I selected because of location. I didn’t get a chance to even see my room because I slipped and fell getting off plane and broke 3 bones in my left ankle. Had surgery Monday evening late and was in hospital til I left this past Friday morning. My luggage was delivered to me at hospital. The hotel staff was very concerned and I had asked for an ice bag and received it promptly.

Dear sir, we thank you for choosing our establishment and hope that you have recovered properly. Do not hesitate to come back soon to finally enjoy your room! :) Yours sincerely, The reception desk

Good stay

Customer review rating 4.4/5

Anonymous Business - 05/03/2020 Confirmed reviews ALL

As for previous stays, this stay was comfortable and the rooms a high standard. I noticed that the soap in the bathroom had changed. The change made was positive in my opinion as I found the new product better than the previous product.

Well placed

Customer review rating 4.4/5

Nbu Business - 29/01/2020 Confirmed reviews ALL

Well placed , freindly service

Dear NICHOLAS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect spot for our Cathedral visit

Customer review rating 4.4/5

Ej Couples - 20/01/2020 Confirmed reviews ALL

Pleasantly surprised after all the small little dark rooms I have been accustomed to. We'll lit, very clean, large bed- and bathroom.

Dear EARL J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Short Stay in Chartres

Customer review rating 4.4/5

S. P. Couples - 29/12/2019 Confirmed reviews ALL

We stayed overnight in Chartres on route to our house in Marseillette. The hotel staff were polite and welcoming, our room was well equipped, comfortable and nicely decorated. The hotel is superbly located in the centre of town with a secure underground public car park nearby. It was our first brief visit to Chartres, but we will certainly return to the city and this hotel.

Dear P. S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overnight stop

Customer review rating 4.4/5

David Couples - 24/12/2019 Confirmed reviews ALL

Excellent room and breakfast. Would have liked clear info explaining the need to stop briefly by the entrance in order to offload luggage and a clear printed diagram showing the entrance to the nearby underground, public parking.

Dear DAVID M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Super and super that à was upgrade

TripAdvisor rating 4.0/5

thtremmery Business - 08/12/2019 TripAdvisor review

Super NICE room and super bed. À pleasure to come back Nice bathroom and silence. Thanks for the upgrade. Very friendly people at the reception. I receive a super glass of wine. Super hotel a come back. Price can be better.

Dear customer, Thank you to staying with us. Hope to see you again very soon. Best regards, The reception

Grea position - tired hotel

Customer review rating 4.4/5

A. S. Couples - 15/10/2019 Confirmed reviews ALL

The position of the hotel is good, but the fabric of the facility is tired and needs updating , there was no bar and the restaurant was closed.

Dear S. A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chartres Centre Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. But for a future stay, you have to know that we have a bar but no restaurant. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Welcoming and helpful staff, great location

Customer review rating 4.4/5

Sue Couples - 29/09/2019 Confirmed reviews ALL

had a great Couple of nights for a short stay in Chartres - hotel is in a good location, the staff on reception were particularly welcoming and helpful, the room was clean and breakfast good

Dear SUE A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Room smelled of sewer. Had to leave hotel.

Customer review rating 4.4/5

Mitch H. Couples - 23/09/2019 Confirmed reviews ALL

We checked in at 3 and our room smelled of sewer. We asked to swap rooms and desk said they were full. They wanted us to wait for someone to check room. We waited 31”. They was to spray room with perfume which would have not covered smell. They were not helpful. Did not even try to find us another hotel.

Dear MITCHELL H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chartres Centre Cathédrale. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely,

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