Mercure Chartres Centre Cathédrale Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,485 reviews

Mercure Chartres Centre Cathédrale Hotel - Image 1
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Mercure Chartres Centre Cathédrale Hotel - Image 3
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Description

Hotel extras

  • In the city center, 8 minutes walk from the cathedral

  • Fitness center + TV channels BeIN Sports

  • Family Rooms

  • Coeur de Ville paid public parking 150m from hotel. Drop-off area at hotel.

Our accommodation(s)

Hotel location

Mercure Chartres Centre Cathédrale Hotel

3 rue du General Koenig
28000 CHARTRES
France

GPS:48.445133, 1.483168

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

4 breakfasts

Our hotel offers a copious buffet breakfast or room service to get the day off to a good start!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,485 reviews

TripAdvisor Rating  4.0/5  790 reviews

Certificate of excellence 2023

Very helpful staff

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Positive experience. Breakfast buffet almost constantly out of scrambled eggs and bacon.

Dear JAN, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. We're glad to hear you had a positive experience and found our staff very helpful. We appreciate your note regarding the breakfast buffet and apologize for the inconvenience with the scrambled eggs and bacon. Your comments will help us improve our service, and we hope to welcome you back for an even better stay next time. Sincerely, Capucine - Front office manager

Well located in Chartres

Customer review rating 4.5/5

Dalys Families - Confirmed reviews ALL

Staff extremely helpful courteous and efficient

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. We're delighted to hear that you found our location convenient and that our staff's helpfulness, courtesy, and efficiency made a positive impression on your stay. We look forward to welcoming you back soon Sincerely, Capucine - Front office manager

Very well-located in the Center of Chartres

Customer review rating 4.5/5

D. Couples - Confirmed reviews ALL

Very warm welcome. Lively but quiet neighborhood Public parking clean and close to the hotel.

Dear JEAN MARC D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. We're delighted that you enjoyed our central location in Chartres and that the neighborhood suited your preferences for both liveliness and tranquility. It’s wonderful to hear that the nearby public parking added to your convenience, and we’re thrilled that our team made you feel welcome. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Capucine - Front office manager

No one at reception at arrival

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

There was no one to check us in when arriving to the hotel, we waited 15 min ring the bell before anyone showed up. Otherwise stay was fine and clean

Dear Guest, Thank you for your feedback regarding your recent stay. I sincerely apologize for the delay at check-in and understand how frustrating that can be. We appreciate your patience and will address this with our team to ensure better coverage in the future. I'm glad to hear that you found your stay clean and satisfactory otherwise. We hope to welcome you back and provide you with an improved experience next time. Best regards, Capucine - Front office manager

all good, confrot, easy, relaxing and nice rooms

Customer review rating 4.5/5

Jorge F. Business - Confirmed reviews ALL

everythign good and very kind-attentive receoptionists

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chartres Centre Cathédrale. We're thrilled to hear that you found everything to your satisfaction and enjoyed the comfort and relaxation of our rooms. Our receptionists will be delighted to know their attentiveness made a positive impression on your stay. We look forward to welcoming you back soon. Sincerely, Capucine - Front office manager

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Other web-users rate our hotel

  • 531 reviews 8.7/10 Location
  • 626 reviews 7.7/10 Room
  • 740 reviews 9.6/10 Service
  • 16 reviews 1.8/10 WiFi
  • 357 reviews 8.6/10 Breakfast
  • 314 reviews 7.5/10 Comfort
  • 200 reviews 8.1/10 Cleanliness
  • 89 reviews 4.8/10 Food

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