Mercure Chartres Centre Cathédrale Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 1,411 reviews

Mercure Chartres Centre Cathédrale Hotel - Image 1
Mercure Chartres Centre Cathédrale Hotel - Image 2
Mercure Chartres Centre Cathédrale Hotel - Image 3
Mercure Chartres Centre Cathédrale Hotel - Image 4

Description

Hotel extras

  • In the city centre, 8 minutes' walk from the Cathedral, half-board dining nearby.

  • Paid public parking at Cœur de Ville, 150 m from the hotel. Drop-off point in front.

  • BeIN Sports channels and Chromecast

  • 4 meeting rooms, 'Meet In Chartres', from 20 to 62 m².

  • Family rooms (maximum 3 adults per room)

Our accommodation(s)

Book this hotel
Room 1

Need more space? Our Superior Room features a separate bathroom. You can also call the reception desk to request a baby crib for your little one.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View or Courtyard View

Room with double bed. WIFI, safe, bathroom with shower

Max. number of persons
2
Area
From 20 m² / 215 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Office supplies

As a family or just need more space? Our superior family room offers a lounge area in the bedroom. The sofa is converted into a double bed.

  • Views:

    Courtyard View

Max. number of persons
4
Area
From 17 m² / 182 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Treat yourself to the experience of our air-conditioned Superior room with 2 single beds. These bedrooms are the only ones in our establishment equipped with bathtubs!

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Treat yourself to upscale bedding, a Nespresso machine and other perks for better relaxation or working conditions. Enjoy the unforgettable view of the cathedral and illuminations of Chartres en Lumières.

  • Views:

    City View or Historic side view

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Hotel location

Mercure Chartres Centre Cathédrale Hotel

3 rue du General Koenig
28000 CHARTRES
France

GPS:48.445133, 1.483168

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • PARIS ORLY Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 66 rooms
  • 2 rooms for people with reduced mobility
  • 6 family rooms
  • 66 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

Room service

  • Hot meals

Breakfast

  • Express Additional charge
  • Room service Additional charge
  • Children Additional charge
  • Buffet Additional charge

Business

4 Meeting rooms

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available

Well-being

Fitness center

  • On site

Sports and leisure

Gym

  • On site
  • Near the property
  • Indoor parking
  • Public
  • 586 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.89 m / 6.23 ft
  • Parking pricing: 22.60 € 22.6 EUR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 7 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

QPARK COEUR VILLE, publ.

Additional charge

Parking information

  • Near the property
  • Indoor parking
  • Public
  • 1,114 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.8 m / 9.19 ft
  • Parking pricing: 24.00 € 24 EUR Per day

  • Parking for a month

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 22 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

4 breakfasts

Our hotel offers a copious buffet breakfast or room service to get the day off to a good start!

Express

Because great days always start with a good breakfast. stock up on treats and vitamins!

Services

  • Continental
  • Hot Breakfast
  • Cold breakfast

Restaurant

  • Lounge Bar

Room service

Because great days always start with a good breakfast. stock up on treats and vitamins!

Services

  • Continental
  • Hot Breakfast
  • Cold breakfast

Restaurant

  • En chambre

Children

Because great days always start with a good breakfast. stock up on treats and vitamins!

Services

  • Continental
  • Hot Breakfast
  • Cold breakfast

Restaurant

  • Salle petit déjeuner

Buffet

Services

  • Continental
  • Hot Breakfast
  • Cold breakfast

Restaurant

  • SALLE PETIT DEJEUNER

Our hotel offers a copious buffet breakfast or room service to get the day off to a good start!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,411 reviews

Customer review rating 4.0/5

Chris R. Couples - Confirmed reviews ALL

Dear Sir Thank you for your review! We are delighted you enjoyed our central location and friendly staff. We look forward to welcoming you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 4.5/5

John N. R. Couples - Confirmed reviews ALL

Dear Sir, Thank you for your review! We are delighted our hotel and team exceeded your expectations. We look forward to welcoming you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 2.5/5

Tommi R. Business - Confirmed reviews ALL

Dear Sir, Thank you for your feedback. We sincerely apologise that the ventilation in your room could not be adjusted to cool it down, which disturbed your nights. Your feedback has been passed on to our maintenance team. We hope to welcome you back in better conditions. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 3.5/5

Caroline G. Couples - Confirmed reviews ALL

Dear Madam, Thank you for your feedback. We sincerely apologise for the misunderstanding at check-in regarding early access to your room, as well as for the impression left by our pre-arrival communication. Your comments have been passed on to our management. We hope to welcome you back in better conditions. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 4.0/5

Lucie C. Solo - Confirmed reviews ALL

Dear Madam, Thank you for your review and your kind words about our location, your spacious room and our staff. We apologise that our breakfast did not fully meet your expectations; your feedback has been passed on to our team. We look forward to welcoming you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Dear Sir Thank you for your review! We are delighted you enjoyed our central location and friendly staff. We look forward to welcoming you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 4.5/5

John N. R. Couples - Confirmed reviews ALL

Great comfortable hotel with great friendly staff that exceeded our expectations.

Dear Sir, Thank you for your review! We are delighted our hotel and team exceeded your expectations. We look forward to welcoming you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 2.5/5

Tommi R. Business - Confirmed reviews ALL

After several tries, no one could adjust the ventilation to cool. It was quite disturbing especially on the night time.

Dear Sir, Thank you for your feedback. We sincerely apologise that the ventilation in your room could not be adjusted to cool it down, which disturbed your nights. Your feedback has been passed on to our maintenance team. We hope to welcome you back in better conditions. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 3.5/5

Caroline G. Couples - Confirmed reviews ALL

Room ready when arrived but couldn’t get in unless we paid 30 euros extra yet hotel was asking for a 10/10 review before we arrived!

Dear Madam, Thank you for your feedback. We sincerely apologise for the misunderstanding at check-in regarding early access to your room, as well as for the impression left by our pre-arrival communication. Your comments have been passed on to our management. We hope to welcome you back in better conditions. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 4.0/5

Lucie C. Solo - Confirmed reviews ALL

8 out of 10 B’fast is not that great same in all Mercure I visited so far

Dear Madam, Thank you for your review and your kind words about our location, your spacious room and our staff. We apologise that our breakfast did not fully meet your expectations; your feedback has been passed on to our team. We look forward to welcoming you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 4.0/5

Gary H. Couples - Confirmed reviews ALL

Well situated comfortable hotel. A gentle 10 minute stroll from the cathedral. Parking opposite in the huge secure car park is excellent. No restaurant but plenty of options in the neighbourhood, advisable to book though. Breakfast offers a comprehensive buffet featuring local delicacies and the usual fare. Room was comfortable and slept well.

Dear Sir, Thank you for coming back to see us! We are delighted you enjoyed our location, our breakfast with local specialities and your comfortable room. We look forward to welcoming you again. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 4.5/5

Frances F. Couples - Confirmed reviews ALL

Very friendly female staff and they allowed us to speak French with them.

Dear Sir Thank you for your review! Our team was delighted to chat with you in French. We look forward to welcoming you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 5.0/5

Autumn L. Business - Confirmed reviews ALL

The front desk staff was WONDERFUL and AMAZING. Super helpful with directions, setting up my transportation to the airport, and restaurant recommendations.

Dear Sir or Madam, Thank you for your wonderful review! Our front desk team will be thrilled to read your kind words; helping with directions, transport and restaurant tips is what we love to do. We look forward to welcoming you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 5.0/5

Catherine K. Friends - Confirmed reviews ALL

The hotel is in a very convenient location, close to the city centre. The staff at the reception was very kind and helpful. The breakfast was very good. The rooms were well furnished, clean and modern.

Dear Madam, Thank you for your lovely review! We are delighted you enjoyed our location, our reception team, our breakfast and your room. We look forward to welcoming you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 4.5/5

B E. Families - Confirmed reviews ALL

Easy walk to Chartres station. Went for a family birthday party trip. Nice hotel, friendly staff.

Dear Sir Thank you for your review! We are delighted you chose us for your family birthday trip and enjoyed our location and friendly staff. We look forward to welcoming you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 4.5/5

Peter S. Business - Confirmed reviews ALL

Initial room was not good. Dark with a small window facing nothing but a wall. All the outlets were fried and didn’t work. The refrigerator was broken. The phone didn’t work. Jada at the front desk late at night, helped me immediately and was fantastic. He promptly switched me to a much better room facing the front street that was far superior and more comfortable. He even let me borrow an electrical multi port strip and a universal adaptor for the week. Jada and Noelisse were standout employees at the front desk and they saved my experience. I only wish it was made clear on the website, especially in booking.com and Expedia that breakfast is NOT included. It felt deceptive to say that it was on these websites when it is certainly NOT.

Dear Sir Thank you for your detailed review. We sincerely apologise for the issues in your first room, and I will gladly pass on your compliments to Jada and Noelisse. We also apologise for the confusion about breakfast; your feedback has been passed on to our management so that the information on booking platforms is reviewed. We hope to welcome you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 4.5/5

Jane B. Solo - Confirmed reviews ALL

Everything I wanted after a long journey. Clean and comfortable.

Dear Madam, Thank you for your review! We are delighted we could offer you a clean and comfortable rest after your long journey. We look forward to welcoming you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 4.5/5

Marco F. Families - Confirmed reviews ALL

I stayed with my family just one night. The room was rather small but it had all we needed.

Dear Sir Thank you for your review! We are delighted you and your family enjoyed our location and cleanliness. Should your room have felt a little small, please accept our apologies. We look forward to welcoming you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 5.0/5

Marcel W. Couples - Confirmed reviews ALL

Excellent location, parking available very short distance, staff really helpful and professional.

Dear Sir Thank you for your wonderful review! I will gladly pass on your compliments to our team. We are delighted you enjoyed our location. We look forward to welcoming you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Centrally located, easy to park in the Q-park, comfortable, reasonably priced. Nice city for a stop-over.

Dear Sir Thank you for your review! We are delighted you enjoyed our central location and found Chartres a nice stop-over. We look forward to welcoming you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Breakfast was excellent, friendly staff and good room

Dear Sir, Thank you for your review! We are delighted you enjoyed our location, your room, our breakfast and our friendly staff. We look forward to welcoming you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédral

Customer review rating 1.0/5

Michael G. Solo - Confirmed reviews ALL

One of hottest weeks and whilst public areas were super cool the aircon didn’t work. Ended up having to switch rooms at 2am due to being in an oven

Dear Sir Thank you for your feedback. We sincerely apologise for the air conditioning failure in your room during such a hot week, and for having to change rooms in the middle of the night. Your feedback has been passed on to our maintenance team. Please do not hesitate to contact our front desk directly to discuss your stay. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 5.0/5

Michael G. Couples - Confirmed reviews ALL

We had a brief overnight stop between Calais and Tours and the evening proved a splendid start to our latest French break! We have stayed at the Chartres Mercure before and took the opportunity to use our car satnav to pilot us into the centre and the underground car park just in front of the hotel. The road layouts (like most towns and cities these days) have changed but everything was absolutely spot on! The Hotel is charming and quiet (although right in the centre) and we strolled to the Cathedral square to find a delightful restaurant en pleine aire - our holiday had begun!

Dear Sir Thank you for this wonderful review and for choosing us once again! We are delighted your overnight stop was the perfect start to your French break, and that you enjoyed a stroll to the Cathedral square. We look forward to welcoming you back on your next trip. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 4.5/5

Shantanu G. Couples - Confirmed reviews ALL

The greatest thing is it is 5 minutes walk from station and 5 minutes walk from cathedral

Dear Sir or Madam, Thank you for your review! Indeed, being just 5 minutes' walk from both the station and the cathedral is one of our greatest assets. We look forward to welcoming you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Customer review rating 3.5/5

Zivka S. Families - Confirmed reviews ALL

We liked the hotel and location very much. Unfortunately our room was designed for a disabled person and thus the bathroom was missing a shower cabin or a curtain. The bed was very comfortable and we slept well.

Dear Madam, Thank you for your review and for your kind words about our location and beds. We apologise that your room, designed for guests with reduced mobility, did not offer a shower enclosure or curtain; your feedback has been passed on to our team. We hope to welcome you back. Clara – Front Office Manager Hôtel Mercure Chartres Cathédrale

Other web-users rate our hotel

  • 533 reviews 8.7/10 Location
  • 620 reviews 7.8/10 Room
  • 673 reviews 9.5/10 Service
  • 12 reviews 5.2/10 WiFi
  • 372 reviews 7.8/10 Breakfast
  • 212 reviews 7.5/10 Cleanliness
  • 82 reviews 5.1/10 Food

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