Mercure Chartres Centre Cathédrale Hotel 4 stars

We arrived to find a very cheerful and helpful Receptionist. Nothing was a problem for her. The overnight stay was short but memorable for the lovely atmosphere even with the wearing of mask compulsory. Well done.

easy check in, friendly & helpful desk

We had a very comfortable stay overall for what we payed for. Clean rooms, kind services and good quality breakfast. Would it be possible to have better lighting in the bathroom wit a magnifying glass for makeup?

We'd checked in ahead and our key was waiting for us on arrival. The receptionist was very welcoming and friendly. The hotel is well organised for dealing with the Covid pandemic and we felt very sate staying there. We used the speedy checkout but I later found out that there was a problem with the bill. It should have taken account of a credit note we had but didn't. I contacted them on the Monday morning and the issue was resolved quickly and efficiently. Another good stay in our favourite hotel chain!

I called to reserve a specific room which Amélie kindly reserved for me and she also made me feel welcome when I arrived and took care of all my needs during my stay. Franck was on duty in the evening and really looked after me so I enjoyed my stay. Luckily I had brought a fan with me as it was very hot and the a/c on the 3rd floor broke down on the Saturday night. The rooms are spacious with carpet on the floor and much better than the Monarque next door.

I selected because of location. I didn’t get a chance to even see my room because I slipped and fell getting off plane and broke 3 bones in my left ankle. Had surgery Monday evening late and was in hospital til I left this past Friday morning. My luggage was delivered to me at hospital. The hotel staff was very concerned and I had asked for an ice bag and received it promptly.

As for previous stays, this stay was comfortable and the rooms a high standard. I noticed that the soap in the bathroom had changed. The change made was positive in my opinion as I found the new product better than the previous product.

Well placed , freindly service

Pleasantly surprised after all the small little dark rooms I have been accustomed to. We'll lit, very clean, large bed- and bathroom.

We stayed overnight in Chartres on route to our house in Marseillette. The hotel staff were polite and welcoming, our room was well equipped, comfortable and nicely decorated. The hotel is superbly located in the centre of town with a secure underground public car park nearby. It was our first brief visit to Chartres, but we will certainly return to the city and this hotel.

Excellent room and breakfast. Would have liked clear info explaining the need to stop briefly by the entrance in order to offload luggage and a clear printed diagram showing the entrance to the nearby underground, public parking.

Super NICE room and super bed. À pleasure to come back Nice bathroom and silence. Thanks for the upgrade. Very friendly people at the reception. I receive a super glass of wine. Super hotel a come back. Price can be better.

The position of the hotel is good, but the fabric of the facility is tired and needs updating , there was no bar and the restaurant was closed.

had a great Couple of nights for a short stay in Chartres - hotel is in a good location, the staff on reception were particularly welcoming and helpful, the room was clean and breakfast good

We checked in at 3 and our room smelled of sewer. We asked to swap rooms and desk said they were full. They wanted us to wait for someone to check room. We waited 31”. They was to spray room with perfume which would have not covered smell. They were not helpful. Did not even try to find us another hotel.