Le Marin Hotel Rotterdam City - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 3.8/5 137 reviews

Le Marin Hotel Rotterdam City - Handwritten Collection - Image 1
Le Marin Hotel Rotterdam City - Handwritten Collection - Image 2
Le Marin Hotel Rotterdam City - Handwritten Collection - Image 3
Le Marin Hotel Rotterdam City - Handwritten Collection - Image 4

Description

Hotel extras

  • Design hotel in Rotterdam with a sophisticated colour scheme

  • Only a few minutes from Rotterdam Centraal Train Station

  • Breakfast in Rotterdam with artisan breads, coffee and fruit

  • Explore Museum Boijmans van Beuningen and Rotterdam Zoo

  • Immerse yourself in maritime history and sample salty droppies

Our accommodation(s)

Hotel location

Le Marin Hotel Rotterdam City - Handwritten Collection

Henegouwerplein 58
3021 PN ROTTERDAM
Netherlands

GPS:51.921583, 4.457105

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR BATO

From your first fresh coffee of the day to a Stormy Seas cocktail in the evening, Bar Bato is the place to be. Whether you are socialising with travel companions or relaxing after a day of meetings, the bars sun-lit terrace welcomes you with open arms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  137 reviews

Customer review rating 1.5/5

Martijn V. H. Business - Confirmed reviews ALL

Very small room, almost not possible to walk around the bed. Coffee maker not working. Shower gel not refilled. Elevator not working. Very disappointing.

Customer review rating 4.0/5

Jessica E. Friends - Confirmed reviews ALL

Location is great, just about 12 mins walk from Rotterdam centraal station and there’s good commute into the city center, breakfast was okay

Customer review rating 0.5/5

Abderrahim A. A. M. Friends - Confirmed reviews ALL

This hotel delivered one of the worst reception experiences I have ever encountered. Upon arrival for check-in, there were three staff members at the reception desk, no other guests waiting, and yet none of them acknowledged or assisted me. I was deliberately ignored while they continued their personal conversation, as if I simply did not exist. It took more than five minutes before any of them finally reacted — without apology, without professionalism, and without any sense of customer service. The front desk staff is shockingly unprofessional and shows a complete lack of respect for guests. Basic standards of hospitality are entirely absent: no greeting, no eye contact, and no effort to provide proper service. Instead, staff members laugh, chat among themselves, and treat guests as an inconvenience. What I witnessed afterward was absolutely unacceptable. Two receptionists openly mocked a female guest after she had left the desk. This behavior is disgraceful and has no place in any hotel environment. It is simply outrageous to have such personnel representing a hotel reception. This establishment clearly fails to meet even the most basic standards expected from the Accor group. This was, without question, my last stay here, and I will never return.

Customer review rating 2.0/5

Jonathan G. Families - Confirmed reviews ALL

Poor service at the front desk. Receptionist spent the entire time on her phone and barely looked at us

Customer review rating 1.5/5

Thien D. P. Business - Confirmed reviews ALL

2nd stay at the Marin and still no improvements. The staff is unfriendly and not very helpful. When reaching out to the hotel, got my card and when entering the room, it has not been cleaned yet…. Bed was a mess with towels on the floors… There is also this terrible smell in the elevator and corridors (at the first stay, I assumed it was temporary but it was still there for my 2nd stay). The rooms are very dark as well with few lightings. The location is convenient but overall, there are better options closer to the main station…

Other web-users rate our hotel

  • 326 reviews 8.1/10 Location
  • 551 reviews 5.8/10 Room
  • 340 reviews 6.9/10 Service
  • 341 reviews 4.7/10 Comfort
  • 192 reviews 7.4/10 Breakfast
  • 191 reviews 5.2/10 Cleanliness
  • 134 reviews 4.9/10 Amenities
  • 15 reviews 1.6/10 Bar

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