Le Marin Hotel Rotterdam City - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 3.5/5 381 reviews

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Le Marin Hotel Rotterdam City - Handwritten Collection - Image 1
Le Marin Hotel Rotterdam City - Handwritten Collection - Image 2
Le Marin Hotel Rotterdam City - Handwritten Collection - Image 3
Le Marin Hotel Rotterdam City - Handwritten Collection - Image 4
Henegouwerplein 58, 3021 PN ROTTERDAM, Netherlands

Description

Hotel extras

  • Design hotel in Rotterdam with a sophisticated colour scheme

  • Only a few minutes from Rotterdam Centraal Train Station

  • Breakfast in Rotterdam with artisan breads, coffee and fruit

  • Explore Museum Boijmans van Beuningen and Rotterdam Zoo

  • Immerse yourself in maritime history and sample salty droppies

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with king size bed

Photo out of - Classic Room with king size bed

Classic Rooms with a king-size bed are ideal for couples on a weekend break. Start the day with a Lavazza coffee, then, if you feel the urge, send a few emails from the work desk. After a day exploring the port of Rotterdam, freshen up under the shower.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Chromecast
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

The Superior Rooms in Le Petit Marin on de Graaf Florisstraat are decked out with delightful nautical details. With a large double bed and Lavazza coffee machine, they are a great base for city discovery after enjoying a lovely breakfast at Bar Bato.

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Chromecast
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Superior Rooms with a king-size bed give you a little extra space in which to relax. After enjoying a few breakfast treats at our hotel in Rotterdam, why not spend the day exploring the city. When you return, a Stormy Seas cocktail awaits at the bar.

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Chromecast
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Just minutes from the main building, Deluxe Rooms in Le Petit Marin have a queen-size double bed and a sofa bed, so they are ideal for couples with a child. After breakfast in Rotterdam, take a leisurely drive to beautiful Delft or historic Leiden.

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Chromecast
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Deluxe Rooms have even more space and all the amenities you need for an uplifting stay in Rotterdam: king-size bed, stylish decor, well-equipped bathroom and easy access to the city centre where you can dive into history at the Maritime Museum.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Chromecast
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Le Marin Hotel Rotterdam City - Handwritten Collection

Henegouwerplein 58
3021 PN ROTTERDAM
Netherlands

GPS:51.921583, 4.457105

Telephone
Fax +31 10 311 8626

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park
  • 68 rooms
  • 2 family rooms
  • 68 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Dutch

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Late Checkout

Catering

One Bar

Breakfast

  • Buffet Additional charge
  • On site
  • Indoor parking
  • Public

  • Parking pricing: 24.95 € 24.95 EUR Per day

Security

  • Well-lit parking

Public outdoor parking

Additional charge

Parking information

  • Near the property
  • Outdoor parking
  • Public

  • Parking pricing: 3.11 € 3.11 EUR Per hour

Security

  • Well-lit parking

BAR BATO

Photo out of - BAR BATO

From your first fresh coffee of the day to a Stormy Seas cocktail in the evening, Bar Bato is the place to be. Whether you are socialising with travel companions or relaxing after a day of meetings, the bars sun-lit terrace welcomes you with open arms.

Bar Type
BAR
Capacity
30
Telephone +31 10 311 8626
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Terrace

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

From your first fresh coffee of the day to a Stormy Seas cocktail in the evening, Bar Bato is the place to be. Whether you are socialising with travel companions or relaxing after a day of meetings, the bars sun-lit terrace welcomes you with open arms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  381 reviews

Customer review rating 3.5/5

Selwyn H. Business - Confirmed reviews ALL

Dear Mr. H., Thank you for sharing your feedback. We are pleased that you found your room comfortable and our team friendly and welcoming. We appreciate your comments regarding breakfast during busy periods and the lighting and decor in our hallways. Your feedback is valuable to us, and we will share it with the relevant teams as we continuously look for ways to improve our guests’ experience. Thank you once again for your review. We hope to have the pleasure of welcoming you back in the future. Warm regards, Caitlyn Le Marin Hotel Rotterdam

Customer review rating 4.0/5

Fred D. Solo - Confirmed reviews ALL

Customer review rating 2.5/5

Ahmed D. N. Business - Confirmed reviews ALL

Customer review rating 1.0/5

Mark J. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Sigit P. B. Couples - Confirmed reviews ALL

Dear Sigit, Thank you for your lovely review! We are delighted to read that you enjoyed our convenient location, as well as the cleanliness and spaciousness of your room. It was a pleasure having you, and we hope to welcome you back again on your next visit to Rotterdam! Kind regards, Caitlyn Le Marin Hotel Rotterdam

Dear Mr. H., Thank you for sharing your feedback. We are pleased that you found your room comfortable and our team friendly and welcoming. We appreciate your comments regarding breakfast during busy periods and the lighting and decor in our hallways. Your feedback is valuable to us, and we will share it with the relevant teams as we continuously look for ways to improve our guests’ experience. Thank you once again for your review. We hope to have the pleasure of welcoming you back in the future. Warm regards, Caitlyn Le Marin Hotel Rotterdam

Customer review rating 4.0/5

Fred D. Solo - Confirmed reviews ALL

Conveniently placed near Rotterdam Central Train and bus terminal.

Customer review rating 2.5/5

Ahmed D. N. Business - Confirmed reviews ALL

As a loyal Accor Diamond Member, I have spent thousands of dollars staying at Accor hotels worldwide. I have always been proud and excited to be part of the Accor family and to continue exploring its hotels around the world. Unfortunately, my recent experience at Le Marin Hotel Rotterdam Netherland was extremely disappointing and unacceptable. During my five night stay, my room was cleaned only twice, leaving it uncleaned for three days. What made the situation even worse was the shocking attitude of one of the housekeeping staff. When I politely asked why my room had not been cleaned, she responded in an extremely rude and disrespectful manner. I raised my concerns with the reception staff, but nobody even offered a simple apology or showed any genuine concern. It is truly disappointing that a hotel associated with a respected international hospitality group like Accor would allow such poor service and unacceptable employee behavior. After this experience, I would never recommend Le Marin Hotel to anyone. Loyalty should be valued, guests should be respected, and complaints should be handled professionally. I remain a loyal Accor member, but this particular hotel has completely lost my trust and confidence.

Customer review rating 1.0/5

Mark J. Business - Confirmed reviews ALL

parking machines didn't work, had to walk. no food or drink on offer. then no room in main building so had to walk in the night to alternate building which stank of smoke and had dirty carpets. would not stay again or recommend to anyone.

Customer review rating 4.5/5

Sigit P. B. Couples - Confirmed reviews ALL

Well located, near to Rotterdam Centraal. Clean and room is spacious.

Dear Sigit, Thank you for your lovely review! We are delighted to read that you enjoyed our convenient location, as well as the cleanliness and spaciousness of your room. It was a pleasure having you, and we hope to welcome you back again on your next visit to Rotterdam! Kind regards, Caitlyn Le Marin Hotel Rotterdam

Customer review rating 3.0/5

Johan V. D. M. Business - Confirmed reviews ALL

rooms too small, I booked the room with a double bed, same was confirmed , but received two single beds, the office desk is impossible to sit at and if trying to do so, the desk is just below the place where you have to hang your clothes.... The airco is regulated somewhere centrally and not room per room. the room was next to a school play garden

Customer review rating 4.0/5

Anton S. Business - Confirmed reviews ALL

conveniently located / attentive staff

Dear Anton, Thank you for your lovely feedback and the great score. We're glad to hear you found our location convenient and that our staff was helpfull and attentive to you. We hope to welcome you back in Rotterdam again soon! Kind regards, Caitlyn Le Marin Hotel Rotterdam

Customer review rating 1.5/5

Gianni D. P. Business - Confirmed reviews ALL

Dirties everywhere in the common area and in front of the entrance. Poor cleaning in the breakfast dishes with dirties seems no one control dish after the dish washer

Dear Mr. D. P., Thank you for your feedback. We are sorry to hear about the cleanliness issues you experienced, especially with the dishes during breakfast. We have shared your comments with our housekeeping and breakfast teams to make sure this is improved and better checked. We sincerely apologize and hope to welcome you again for a better experience. Kind regards, Caitlyn - Le Marin Hotel Rotterdam

Customer review rating 5.0/5

Lina J. Families - Confirmed reviews ALL

i visited my son

Dear Lina, Thank you for your lovely review. That's nice to hear that you visited your son! We hope to welcome you back in the hotel soon. Kind regards, Caitlyn Le Marin Hotel Rotterdam

Customer review rating 4.5/5

Mustafa A. Business - Confirmed reviews ALL

I can suggest this Hotel for any traveller, clean, central, nice environment, quite, good breakfast, friendly staff

Dear Mustafa, Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us and would recommend our hotel to other travellers. It is great to know that you appreciated our central location, clean rooms, peaceful environment and breakfast. We are especially happy to hear that you found our staff friendly and welcoming. Our team truly appreciates your kind words. Thank you again for choosing to stay with us. We hope to welcome you back to Rotterdam in the future! Kind regards, Caitlyn - Le Marin Hotel Rotterdam

Customer review rating 4.0/5

Elifnaz F. Families - Confirmed reviews ALL

The first day of the stay, when I got to the room at 15.33 (the check-in time is 15.00), the rooms floor was dirt and it had stains on it (I took a picture of the rooms state at that time) and there were no towels of any kind. I had the best experience with one of the Turkish women ( Ms. Kader was her name I believe) and a man ( not Turkish) but neither one them were there so I had to talk with another woman receptionist, and she was rude and condescending but she said she will send people to clean the room (Which she should have done it before 15.00). After our talk the room was clean, and I did not experience such thing.

Dear Elifnaz, Thank you for your feedback and for highlighting our perfect location. We sincerely apologize for the condition of your room upon arrival and for the inconvenience caused by the missing towels. We are also sorry to hear that your interaction with our reception team did not meet our standards. We’re pleased that the room was promptly cleaned afterwards and that you enjoyed the service from Ms. Kader and our colleague. Your feedback has been shared with the team, and we hope to provide you with a smoother experience next time. Kind regards, Caitlyn - Le Marin Hotel Rotterdam

Customer review rating 4.5/5

Mirza W. B. Friends - Confirmed reviews ALL

Nice

Dear Mirza, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elko Le Marin Rotterdam City-Handwritten Collection

Customer review rating 0.5/5

Alexandru O. Business - Confirmed reviews ALL

you have to walk with the luggage from check in point to the rooms down a whole road...still didn't get my invoice via email as requested upon checkin

Dear Alexandru O., Thank you for staying in Le Marin Rotterdam City-Handwritten Collection. We are sorry to see your stay was at the least not what you expected. Our hotel indeed contains out off two buildings with one check in location. We are sorry we did not make this clear enough during the booking process. In the booking process we try to communicate the situation by advertising were the room is located. "Deluxe Room with one double bed and one sofa bed (Located at 'Le Petit Marin')". We are sorry this was not clear and we have to review the website options. The roomtype you had booked is also only available in the "Le Petit Building" so moving in this case should have been a down grade. Again our apologies for the inconvenience. We hope we are now be able to explain the situation better but we apologies this was not clear upfront. Thank you again for sharing your experience with us. With kind regards, Elko Hotel Manager Le Marin Rotterdam City-Handwritten Collection

Customer review rating 3.5/5

Nancy A. Couples - Confirmed reviews ALL

The room was comfortable but smaller than expected from the photos. The casting option was not working.

Customer review rating 3.5/5

Jan K. Couples - Confirmed reviews ALL

Bett sheets and pillow were dirty, but changed after a few hours after complaint Soap dispenser not working

Dear Jan, Thank you for your feedback. We’re sorry to hear that the bed sheets and pillow were not clean upon arrival and that the soap dispenser was not working. We’re glad our team was able to replace the bedding after you reported it, but we understand that this should have been in order from the start. We’ll share your feedback with our housekeeping team to make sure we pay extra attention to these details. We hope to welcome you again and provide you with a better experience next time. Kind regards, Caitlyn Le Marin Hotel Rotterdam

Customer review rating 1.5/5

Manni A. Friends - Confirmed reviews ALL

quite possibly the worst hotel l´ve stayed. Yes, thats quite a statement and happy to elaborate. Please write me personally via email ma… . There are several short comings at this property which management do not seem to care about.

Customer review rating 5.0/5

Heather V. Couples - Confirmed reviews ALL

I was a little worried about staying here after reading some negative comments, however I was very happy with my stay. Sure the room was small but the price reflected that. Everything was good including the breakfast. The location is why I chose to stay here as it is very easy to get to Centraal from the hotel. Overall a great stay.

Dear miss V., Thank you very much for your lovely review! We are especially happy to hear that, despite reading some negative comments before your stay, you were pleasantly surprised by your experience with us. It is great to know that you enjoyed the breakfast, appreciated our convenient location, and felt that the room was good value for the price. Your positive experience means a lot to our team. We hope to welcome you back to Le Marin Hotel again soon! Kind regards, Caitlyn - Le Marin Hotel Rotterdam

Customer review rating 0.5/5

Scott C. Families - Confirmed reviews ALL

Hot as and no air conditioning in two rooms.

Customer review rating 5.0/5

Wen-kai L. Business - Confirmed reviews ALL

It is well posited within my reach for purpose and close to city centrum area for a late night snack. Will be there soon if I have need to visit the city

Dear Wen-Kai L., Thank you for leaving such a lovely review and for giving us a perfect score! We are so pleased to hear you had a great stay and we look forward to welcoming you back again soon. Warm regards, Caitlyn Le Marin Hotel Rotterdam

Customer review rating 0.5/5

Izabela K. Couples - Confirmed reviews ALL

We arrived at the hotel at around 9 pm. After checking in, we went to our room. There was a slightly strange smell in the room. My husband wanted to open the in-room safe to put our valuables in it, but it was locked. He tried the standard combination of 123456 first, but it didn't work. Then we tried another obvious combination: 000000. This time, it worked. After opening the safe, we discovered the source of the smell — someone had put leftover food in there and closed the safe. We took the food out of the safe and went to reception to tell the receptionist about the situation in our room. We then left the hotel for a walk, hoping the air conditioning would remove the stench. When we returned, the room no longer smelt, but the safe still did. We closed the safe, hoping it would not be noxious, and went to bed. It seemed that no one in the hotel was interested in checking the room or cleaning the safe. When we checked in on Thursday, we were informed of the room cleaning and towel exchange policy. This states that rooms are cleaned and towels are exchanged every two days. Our room was scheduled to be cleaned on Saturday. Clean towels were to be provided on the same day. To facilitate this, we were told to put the 'clean room' door hanger on the door and leave any towels we wanted to exchange on the floor. We did so. We left at around 10 am for brunch in the city and returned at 1:30 pm. However, we noticed that the cleaning staff had not been in our room or on our floor. We quickly changed and left the room at around 2 pm. When we returned shortly before midnight, we saw that the room had not been cleaned and the towels were still on the floor. My husband took them to reception, complained about the situation, and asked for fresh towels. He returned with three large shower towels and one smaller towel. We put the smaller towel on the floor to avoid slipping on the wet, dirty floor when leaving the shower. We hung the wet towels on the bathroom hooks. However, it was not possible to dry them, as there were not enough hooks in the room for all the towels. On Sunday morning, we left the room at 2 pm. When we returned shortly before midnight, we noticed that our bed had been made and the rubbish bin had been emptied. They cleaned our room on the last day of our stay! The wet towels were still hanging on the hooks exactly as we had left them, though. When we checked out, I complained to reception about this, after which we left the hotel. In summary, the hotel staff were unable to provide us with a clean room or clean towels. I cannot understand why there was no quality check to ensure the room had been properly cleaned and everything was available for incoming guests. Providing fresh towels every two days is an essential hotel service, especially in hot weather. Cleaning the room and removing the rubbish on the last day felt like a mockery. We would not recommend staying at this hotel.

Other web-users rate our hotel

  • 378 reviews 8.2/10 Location
  • 718 reviews 5.3/10 Room
  • 438 reviews 6.1/10 Service
  • 8 reviews 7.1/10 WiFi
  • 411 reviews 4.8/10 Comfort
  • 320 reviews 3.6/10 Cleanliness
  • 198 reviews 6.9/10 Breakfast
  • 173 reviews 3.8/10 Amenities

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