ibis Styles Delft City Centre

Customer review rating (ALL Rating) 4.1/5 979 reviews

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Description

Hotel extras

  • Cool futuristic design inspired by technique

  • Located on top of Delft Central Station

  • Cosy hotel bar for drinks

  • At walking distance to city centre

  • Easy connection to other cities such as Amsterdam

Our accommodation(s)

Hotel location

ibis Styles Delft City Centre

Van Leeuwenhoekpark 2
2611DW DELFT
Netherlands

GPS:52.00626, 4.35677

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

ANTONI

Enjoy a drink in the cozy hotel bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  979 reviews

TripAdvisor Rating  4.0/5  39 reviews

Well located

Customer review rating 4.0/5

Ana Families - Confirmed reviews ALL

Great location, close to the train station and to the city center. Friendly staff.

Dear Ana, Thank you for sharing this feedback about your recent stay. We are delighted to learn that you appreciate our efforts towards sustainability and our commitment to cleanliness. It is heartening to see such high ratings in these areas. Your recognition of the convenient location of ibis Styles Delft City Centre, right at the heart of Delft with easy access to both the train station and the city center, is greatly appreciated. We also take pride in our staff's dedication to providing friendly and helpful service to all our guests. It gives us immense pleasure to know that as a member of the ALL – Accor Live Limitless loyalty programme, your experience with us has been positive, and we are thrilled that you would recommend our brand to others. We hope that you will return. Best regards, Team ibis Styles Delft City Centre

Well located. Comfortable room

Customer review rating 4.0/5

Audrey Couples - Confirmed reviews ALL

Very nice stay. Pleasant helpful staff. Our room keys worked great for the first several days, then needed to be re-coded, but this is a very minor issue. It would have been nice if there was a shower curtain or lip on the floor to keep the shower water contained.

Dear Audrey, Thanks for taking the time to review your stay at our hotel. We are delighted to hear that you found our rooms comfortable and our staff pleasant and helpful, which are aspects we pride ourselves on at ibis Styles Delft City Centre. Regarding the shower design, we regret any inconvenience caused by water escaping the shower area. We strive to maintain the highest standards and will take your feedback into account. For the bedside tables, we appreciate your suggestion and will consider it for future improvements. We apologize for the stairwell and elevators not meeting our usual standards of cleanliness. Our team is dedicated to ensuring all areas of our hotel are well-maintained. We hope that the positive aspects of your stay, including the complimentary coffee in the lobby, will encourage you to return to us in the future. We all hope to welcome you again. Best regards, Team ibis Styles Delft City Centre

Too cold in the rooms and also in lunch area.

Customer review rating 1.5/5

Pascal Business - Confirmed reviews ALL

The heating system in the rooms is not working, cold and very noisy. Other customers have same bad experience so it is a general problem. Unaceptable.

Complaint

TripAdvisor rating 3.0/5

marikat408 TripAdvisor review

invoice 2792 I have always chosen Ibis hotels because the chain is reliable, however the branch in DELFT is new, and they need to provide the same standard as all the other branches. This means, they need to have proper HEATING and make sure that it works for the guests when they leave the room in the morning and come back at the end of the working day in the evening. Instead, it did not work and I was freezing cold in the morning and at night. One of the people working at the reception gave me a second duvet, and I slept wrapped like a pig in blankets. Second problem, the threashhold of the door is raised, making it a TRIPPING HAZARD. There is no warning that the threashold of the door is raised and I tripped, hurting myself. When I brought my concerns to the front desk they did not put any hazard tape to alert people of the tripping hazard. Luckily, breakfast was very good and the hotel was clean and spotless.

Dear Marika, Thanks very much for your feedback. We're delighted to hear that you enjoyed our breakfast offerings and found our hotel to maintain high standards of cleanliness. It's wonderful to know that these aspects of your stay met your expectations. We regret to hear about your experience with the temperature in your room. While our climate control system is designed to maintain a comfortable environment, we apologize if it did not meet your personal comfort level on this occasion. Regarding the threshold of the door, we take your safety seriously and appreciate you bringing this to our attention. We will look into ways to better signal this feature to prevent any future inconvenience. Thank you again for your feedback. We hope to see you again in the future. Best wishes, Team ibis Styles Delft City Centre

Excellent

Customer review rating 4.5/5

Allen M. Solo - Confirmed reviews ALL

Ideal location, next to railway station. Friendly helpful staff. Nice decor in very good condition. Very satisfied.

Dear Allen, Many thanks for your feedback. We're delighted to hear that you found our location next to the railway station ideal and our staff friendly and helpful. It's wonderful that the decor impressed you, and we take pride in maintaining our hotel in top condition. We also appreciate Rosalie's mention; she's an integral part of our team dedicated to ensuring our guests have a pleasant stay. Regarding your comment about the toaster, while we offer a continental or buffet breakfast, we'll take note of your preference for the future. We all hope to welcome you back in the future! Best wishes, Team ibis Styles Delft City Centre

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Other web-users rate our hotel

  • 801 reviews 9.2/10 Location
  • 1,040 reviews 6.8/10 Room
  • 629 reviews 7.6/10 Service
  • 24 reviews 7.8/10 WiFi
  • 513 reviews 6.1/10 Breakfast
  • 500 reviews 7/10 Comfort
  • 401 reviews 7/10 Cleanliness
  • 321 reviews 8.8/10 Vibe

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