Novotel Rotterdam-Schiedam 4 stars

Customer review rating (ALL Rating) 3.7/5 755 reviews

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Novotel Rotterdam-Schiedam - Image 1
Novotel Rotterdam-Schiedam - Image 2
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Hargalaan 2, 3118 JA SCHIEDAM, Netherlands

Description

Hotel extras

  • 138 modern guest rooms with connecting rooms available

  • Easily accessible by car and public transport

  • Delicious breakfast buffet, bar and restaurant

  • On-site Fitness room with Technogym equipment, to work out and keep your body in shape

  • Free WiFi, Air-conditioned, 100% non-smoking and 24/7 reception

Our accommodation(s)

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Room 1

Hotel location

Novotel Rotterdam-Schiedam

Hargalaan 2
3118 JA SCHIEDAM
Netherlands

GPS:51.924583, 4.375184

Telephone
Fax +31 10 470 0656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT BOTTLES AND BITES

The restaurant is stylish with a relaxed atmosphere. It is a perfect place to start your day with breakfast or have some lunch or dinner. The menu offers a wide choice and variety, you can combine dishes and flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  755 reviews

Customer review rating 4.5/5

Brothers R. Business - Confirmed reviews ALL

Dear R., We really appreciate this positive review of your recent visit. We’re glad you enjoyed our attentive service and convenient location during your business trip. We apologize for the slow WiFi and appreciate your feedback as we work to improve it. We look forward to welcoming you back for another memorable experience. Best wishes, Dorien Novotel Rotterdam Schiedam, Guest relations manager

Customer review rating 3.5/5

Christoph K. Families - Confirmed reviews ALL

Dear Christoph, We appreciate you sharing your comments with us. We’re pleased to hear your overall experience met expectations during your family stay. That said, we sincerely regret some aspects fell short of your Gold membership privileges. While room availability can vary daily, we acknowledge your feedback about recognition of loyalty status and will reinforce training to ensure consistent service delivery for our valued members. We hope you appreciated our peaceful garden surroundings and convenient access to Rotterdam’s cultural attractions during your visit. We look forward to welcoming you back for another visit. Best wishes, Dorien Novotel Rotterdam Schiedam, Guest relations manager

Customer review rating 3.0/5

Clifton M. Families - Confirmed reviews ALL

Dear Clifton, We appreciate you sharing your comments with us. We are pleased to know your room provided comfort during your family stay, particularly with the quality of the bedding. That said, we sincerely regret the challenges you encountered. Our team strives to address appliance concerns promptly and will review this instance to improve responsiveness. Early check-in requests depend on real-time availability, as rooms undergo thorough preparation between guests. We also note your feedback about refreshment replenishment and connectivity, these details help us refine our service standards. Nonetheless, we are glad the bed comfort contributed positively to your experience at our family-friendly hotel. We look forward to having the opportunity to welcome you back in the future. Best wishes, Dorien Novotel Rotterdam Schiedam, Guest relations manager

Customer review rating 3.0/5

Suzanne V. Business - Confirmed reviews ALL

Dear Suzanne, We are grateful for the time you took to review your recent visit to our hotel. We are sincerely sorry that your experience did not meet your expectations. Our team strives to ensure smooth arrivals, and we regret the technical challenges you encountered during this process. While our daily housekeeping service aims to maintain high standards, we acknowledge your observations about room preparation and will reinforce our protocols. Our breakfast buffet is designed to offer variety with fresh and hot options, and we regret this aspect fell short during your stay. We also appreciate your loyalty as a Classic member and will address your feedback about service interactions to better align with our commitment to hospitality. We hope to have the opportunity to welcome you back for an even better stay. Kind regards, Dorien Novotel Rotterdam Schiedam, Guest relations manager

Customer review rating 0.5/5

Bayram Y. K. Business - Confirmed reviews ALL

Dear Bayram Y., Thank you for your honest feedback. Rest assured, it will be used to improve our service. We appreciate your recognition of our seamless booking process and efficient check-in experience. Our team takes pride in delivering attentive service, and we’re delighted you found your accommodation comfortable and our sustainability efforts commendable. However, we sincerely apologize that your stay did not fully meet your expectations. We regret the oversight in room placement despite your specific request, as we typically prioritize back-facing rooms for guests seeking tranquility. Your feedback about our loyalty program’s appeal has been carefully noted. Nonetheless, we’re grateful you acknowledged the cleanliness standards and value we strive to maintain. These remain cornerstones of our commitment to guest satisfaction. The whole team hopes to have the pleasure of seeing you again. Best wishes, Dorien Novotel Rotterdam Schiedam, Guest relations manager

Other web-users rate our hotel

  • 307 reviews 7.5/10 Location
  • 741 reviews 5/10 Room
  • 541 reviews 6.7/10 Service
  • 24 reviews 3.7/10 WiFi
  • 391 reviews 3.8/10 Comfort
  • 368 reviews 3.6/10 Cleanliness
  • 311 reviews 7.8/10 Breakfast
  • 190 reviews 3.8/10 Value

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