Novotel Rotterdam-Schiedam 4 stars

Customer review rating (ALL Rating) 3.8/5 743 reviews

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Novotel Rotterdam-Schiedam - Image 1
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Hargalaan 2, 3118 JA SCHIEDAM, Netherlands

Description

Hotel extras

  • 138 modern guest rooms with connecting rooms available

  • Easily accessible by car and public transport

  • Delicious breakfast buffet, bar and restaurant

  • On-site Fitness room with Technogym equipment, to work out and keep your body in shape

  • Free WiFi, Air-conditioned, 100% non-smoking and 24/7 reception

Our accommodation(s)

Hotel location

Novotel Rotterdam-Schiedam

Hargalaan 2
3118 JA SCHIEDAM
Netherlands

GPS:51.924583, 4.375184

Telephone
Fax +31 10 470 0656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT BOTTLES AND BITES

The restaurant is stylish with a relaxed atmosphere. It is a perfect place to start your day with breakfast or have some lunch or dinner. The menu offers a wide choice and variety, you can combine dishes and flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  743 reviews

Customer review rating 5.0/5

Laura H. Families - Confirmed reviews ALL

Had a great stay. Was chosen as the guest of the week and recieved a selection of free goodies as a gift from the hotel which was great. We got a welcome drink each for free when checking in. Pool great for the kids although Was cold but this didn't bother the kids. Both ours enjoyed the play area and swings. Food was nice. Good choice of drinks. Free water refil in reception. Good location for the zoo and rotterdam central and less then 20 minutes from europort

Dear Laura, It was a pleasure to receive this great review. We are thrilled to hear about your wonderful experience at Novotel Rotterdam-Schiedam. It was our pleasure to recognize you as our Guest of the Week and provide those special treats. We’re glad the welcome drinks added a nice touch to your arrival. Our team takes pride in creating enjoyable moments for families, so it warms our hearts to know your little ones loved the play area. The positive feedback on our dining options and refreshment selections is equally appreciated, and we’re happy the water station kept everyone hydrated during your stay. That said, we regret the pool temperature didn’t meet your comfort, our solar-heated pool’s warmth can vary with weather, though we’re glad it didn’t dampen the children’s fun. Finally, our convenient location near Rotterdam Central and family attractions like the zoo remains one of our standout features, and we’re delighted it worked well for your explorations. The entire team looks forward to welcoming you back in the future. Best wishes, Dorien Novotel Rotterdam Schiedam, Guest relations manager

Customer review rating 5.0/5

Jody C. Friends - Confirmed reviews ALL

We stayed for our last night having completed the Eurovelo 15. When we arrived, Sophie on reception stored our bikes in a secure place for us, and when we found we had a double room rather than twin she kindly moved and upgraded us. Excellent customer service

Dear Jody, Thank you for your positive feedback. We are thrilled your Eurovelo 15 adventure concluded with such a positive stay. Sophie and our team take pride in providing thoughtful solutions, whether securing bicycles or ensuring room preferences align perfectly. It’s wonderful you appreciated the value of booking through our ALL app, we strive to reward our loyal members. Your recognition of Sophie’s efforts reflects the dedication we aim to deliver every day. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Dorien Novotel Rotterdam Schiedam, Guest relations manager

Wonderful hotel for families.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

This was my 2nd stay in this hotel. The fact that the hotel did not charge for the stay of my two young kids and arranged extra beds was amazing. Best Regards

Not so close to the Center.

Customer review rating 3.0/5

Andreas A. Families - Confirmed reviews ALL

The Hotel needs a good managing . We have booked through Accor App a long time before Rotterdam Marathon.I booked 3 rooms since we traveled 3 families. We wnated to extend our stay for one night and that happened through a phone call to the hotel.It seems that the connection between the Accor App and the hotel doesn't work properly since after a repetitive exchange of emails and even though the night we arrived and pay the waiters on the breakfast keep informing us that we didn't halve a breakfast and needed to ask them to talk to reception to get assured that we had bed and Breakfast reservation. Moreover the hotel lucks of stuff . It was not what we expected for a Novotel standard.

Dear Andreas, Thank you for sharing such a valuable review. We regret the technical and service inconsistencies you experienced, particularly regarding booking extensions and meal inclusions. These matters are receiving focused attention from our management team to ensure smoother processes. Your feedback helps us refine our operations, and we’re committed to providing the Novotel standard you deserve. Staff availability during peak periods is being reviewed to better meet guest needs. We hope to have the opportunity to welcome you back again on a future occasion. Best regards, Dorien Novotel Rotterdam Schiedam, Guest relations manager

Well located, comfortable and friendly staff

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

It was a good stay🥰

Hi JCT, Thanks for your positive review. We are delighted that our convenient location contributed positively to your business trip. Our team takes pride in offering a welcoming environment, and it’s wonderful to know you found comfort during your stay. Regarding your mention of the connection speed, we acknowledge the importance of reliable internet for our guests. We continue to optimize our network to enhance this service. Finally, we are grateful for your kind words about our staff’s friendliness. Their dedication to guest satisfaction remains a priority. We are here for you when you need us next. See you soon, Dorien Novotel Rotterdam Schiedam, Guest relations manager

Other web-users rate our hotel

  • 304 reviews 7.5/10 Location
  • 753 reviews 5.2/10 Room
  • 545 reviews 6.4/10 Service
  • 24 reviews 3.5/10 WiFi
  • 402 reviews 4/10 Comfort
  • 375 reviews 3.8/10 Cleanliness
  • 320 reviews 7.7/10 Breakfast
  • 190 reviews 3.7/10 Value

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