Novotel Rotterdam-Schiedam 4 stars

Customer review rating (ALL Rating) 3.7/5 731 reviews

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Description

Hotel extras

  • 138 modern guest rooms with connecting rooms available

  • Easily accessible by car and public transport

  • Delicious breakfast buffet, bar and restaurant

  • On-site Fitness room with Technogym equipment, to work out and keep your body in shape

  • Free WiFi, Air-conditioned, 100% non-smoking and 24/7 reception

Our accommodation(s)

Hotel location

Novotel Rotterdam-Schiedam

Hargalaan 2
3118 JA Schiedam
Netherlands

GPS:51.924583, 4.375184

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT BOTTLES & BITES

The restaurant is stylish with a relaxed atmosphere. It's a perfect place to start your day with breakfast or have some lunch or dinner. The menu offers a wide choice and variety, you can combine dishes and flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  731 reviews

TripAdvisor Rating  4.0/5  629 reviews

An enjoyable stay at Novotel-Schiedam

TripAdvisor rating 5.0/5

paullegate Solo travel - TripAdvisor review

I booked a 2 night stay at Novotel Rotterdam-Schiedam. I had a good welcome when I arrived at the hotel and it wasn't long before I was in my room. The Superior Double room with sofa was spacious and well equipped. The memory foam bed was hugely comfortable, there was a mini fridge, tea/coffee facilities and everything expected of a hotel in its category. The bathroom was fine with a powerful shower and a selection  of wall mounted soap and gel dispensers. There were plenty of parking spaces in the hotel. I was using public transport and there were a lot of options. Although it took longer I used the direct trams (21, 24) into Centrum from tram stop Schiedam Nieuwland which is a 10 minute walk from the hotel. I had an enjoyable stay at the hotel and I would quite happily return.

Great stay

Customer review rating 5.0/5

Mark S. Business - Confirmed reviews ALL

Business trip excellent

comfort

Customer review rating 3.5/5

Luca Business - Confirmed reviews ALL

business travel with professionality and comfort

The hotel is very old and the room was dirty

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The room was dirty and missing soap in the room. The overall hotel is very old also.

Dear Guest, Thank you for taking the time to share your feedback. Your comments about the upkeep of the hotel are taken to heart. As a historical establishment, we continuously work on maintaining the charm and functionality of our facilities. We regret to hear that the cleanliness of your room did not meet our high standards, and we understand the importance of a spotless environment for an enjoyable stay. Moreover, it is disappointing to learn that the friendliness of our team did not live up to your expectations. We pride ourselves on providing a warm and welcoming service, and it seems we have missed the mark during your visit. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Jean-Luc Guest Relations Team

Ongoing upgrades are overdue

Customer review rating 3.0/5

Wpnfm-fm Business - Confirmed reviews ALL

The hotel is old and the ongoing upgrades would appear to be overdue. Online check-in does not make check-in at the desk any easier and fast check-out would appear to be unavailable. The internet works in the corridor, but not at the end of the corridor where I was lodged. Only NL TV 1,2,3 were in good quality. RTL 4 and further had poor reception and brook up continuously. One last remark: getting from the nearby tube station to the hotel isn't self evident. It would appear that the hotel is not accessible on foot and one has to cross main roads where one is not supposed to do so. It would help if a little guidance is provided.

Dear Guest, Thank you for taking the time to share your review. We value your input regarding your recent stay at Novotel Rotterdam-Schiedam. Our hotel opened in 1978 and we continuously work on maintaining and improving our facilities to ensure guest comfort. Regarding the check-in process, we aim to make it as smooth as possible for all our guests, including those who use online check-in. We appreciate your suggestion and will consider ways to streamline the process further. Our IT team is dedicated to maintaining a robust internet connection throughout the hotel. We offer free GigaBit WiFi to all our guests and will investigate the connectivity issues you experienced. As for the TV reception, we provide flatscreen TVs with premium channels in all rooms and will look into enhancing the signal quality. Your feedback about the accessibility from the nearby subway station is valuable, and we will explore ways to provide clearer guidance for our guests. We hope you were able to enjoy some of the amenities our hotel offers, such as our beautiful garden with an outdoor heated pool, our fitness room with Technogym equipment, or our stylish restaurant BOTTLES & BITES. Our location in Schiedam, surrounded by water, trees, and greenery, provides a peaceful base near Rotterdam, with easy access to both the historical city of Schiedam and the vibrant center of Rotterdam. We hope we will have the opportunity to see you again in the future. Best regards, Jean-Luc Guest Relations Team

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Other web-users rate our hotel

  • 330 reviews 7.5/10 Location
  • 819 reviews 4.7/10 Room
  • 591 reviews 6.1/10 Service
  • 25 reviews 5.1/10 WiFi
  • 438 reviews 3.9/10 Comfort
  • 423 reviews 7.6/10 Breakfast
  • 406 reviews 3.7/10 Cleanliness
  • 235 reviews 3.3/10 Value

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