Novotel Rotterdam-Schiedam 4 stars

Customer review rating (ALL Rating) 3.7/5 741 reviews

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Novotel Rotterdam-Schiedam - Image 1
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Novotel Rotterdam-Schiedam - Image 4
Hargalaan 2, 3118 JA SCHIEDAM, Netherlands

Description

Hotel extras

  • 138 modern guest rooms with connecting rooms available

  • Easily accessible by car and public transport

  • Delicious breakfast buffet, bar and restaurant

  • On-site Fitness room with Technogym equipment, to work out and keep your body in shape

  • Free WiFi, Air-conditioned, 100% non-smoking and 24/7 reception

Our accommodation(s)

Hotel location

Novotel Rotterdam-Schiedam

Hargalaan 2
3118 JA SCHIEDAM
Netherlands

GPS:51.924583, 4.375184

Telephone
Fax +31 10 470 0656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT BOTTLES AND BITES

The restaurant is stylish with a relaxed atmosphere. It is a perfect place to start your day with breakfast or have some lunch or dinner. The menu offers a wide choice and variety, you can combine dishes and flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  741 reviews

TripAdvisor Rating  3.8/5  639 reviews

Customer review rating 4.5/5

Elaine R. Families - Confirmed reviews ALL

Good location, good sized room, near metro for Rotterdam.

Customer review rating 3.0/5

Thierry Y. Families - Confirmed reviews ALL

The hotel is well located if you plan to visit with a car, parking is large. Room are well furnished. The only issue is the room that are not well isolated, and so it's noisy, I had sometimes the feeling the next guest was in our room. The ones from above was making noise with the foot on floor etc... And the ice on the cake, someone could enter our room with his keys. Luckily we were not away, I cannot imagine if that person would have had bad intentions.

Customer review rating 5.0/5

Purushothaman L. Families - Confirmed reviews ALL

The staff were incredibly helpful and professional throughout our visit. We thoroughly enjoyed our family stay and found the breakfast to be of excellent quality. I continue to choose Novotel for their remarkable consistency and high standard of service.

Dear Purushothaman, It was a pleasure to receive this kind review of your time with us. It is wonderful to hear that your family stay with us was so enjoyable. We appreciate your kind words about our team’s professionalism and the quality of our breakfast. Knowing that you value our consistent service standards motivates us to keep delivering memorable experiences. The convenience of booking through our website and the benefits of your ALL Accor membership are aspects we’re happy to highlight for returning guests like you. The entire team look forward to welcoming you back for a future visit. Kind regards, Dorien Novotel Rotterdam Schiedam, Guest relations manager

NYE Visit

TripAdvisor rating 3.0/5

ryanlambotte TripAdvisor review

Stayed 28 December 2025 – 1 January 2026 We stayed at the Novotel Schiedam over the New Year period for leisure and to visit friends in the Rotterdam area. The hotel is conveniently located if you have a car. Without one, there is very little within walking distance, so it’s not ideal if you’re relying on public transport or nearby amenities. On the positive side, the staff were professional, welcoming, and spoke excellent English. Check-in was smooth and efficient. The room was relatively clean on arrival, and the public areas appeared well maintained. We also paid for breakfast, which was a highlight: a well-presented continental spread with a good mix of standard options and Dutch items. The food overall was very good and plentiful. Unfortunately, the housekeeping experience was poor and significantly detracted from the stay. We requested room cleaning twice. On both occasions, housekeeping arrived extremely late in the day, around 4:45 pm, which is an incredibly inconvenient time for guests who are back in their rooms. The first time, they knocked very loudly on the door, we left the room specifically to allow cleaning, and when we returned the job was minimal at best. Cups and towels were changed and there was a light wipe-down, but the bed was not made once during the entire four-night stay, and rubbish was not removed. When housekeeping arrived again the following day at a similar late hour, we declined the service altogether because it was simply too late in the day. This is not how most hotels operate and was frustrating. Another issue was noise. The rooms are extremely thin-walled, and noise carries easily. There appeared to be a large group of long-stay guests with children, who were running up and down corridors, creating significant disturbance. I raised this with staff after the first night and was told it would be addressed, but there was no noticeable improvement. There was very little consideration for other guests, which was disappointing, particularly given that we were paying full price and staying with a well-known international hotel brand. In summary, the hotel has some strengths—friendly staff, good food, and a convenient location if driving—but the late and ineffective housekeeping, combined with noise issues, mean it did not meet expectations for a Novotel. On a positive note, Rotterdam itself is a fantastic city to visit, and we were very well looked after by our local host. Sadly, the hotel experience didn’t quite live up to the destination

Customer review rating 2.5/5

Szymon M. Business - Confirmed reviews ALL

Stay was OK, however during winter room was getting cold quite quickly when AC was turned off. Bathroom floor was not cleaned despite requesting a clean room. Breakfast was good, many to choose from. Some of the staff was not pleasant to speak with, especially in the morning. Laundry is very expensive, during long stay like 3 weeks the price is substantial.

Dear Szymon, Thank you for sharing your review. Our breakfast offerings and WiFi reliability appear to have met your needs during those three weeks, which we’re glad to note. These elements are crucial for business travelers managing work commitments. That said, we apologize for the housekeeping inconsistencies and climate control challenges you faced. While our laundry partners set service pricing, we’re exploring ways to better communicate cost-effective options for long-term guests. Staff interactions should always meet our hospitality standards, and your feedback has prompted additional team training. We remain committed to sustainable improvements, from solar energy use to linen programs. Should your travels bring you back, we’ll strive to deliver the seamless experience you deserve. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Dorien Novotel Rotterdam Schiedam, Guest relations manager

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Other web-users rate our hotel

  • 334 reviews 7.3/10 Location
  • 832 reviews 4.9/10 Room
  • 582 reviews 6.2/10 Service
  • 27 reviews 3.9/10 WiFi
  • 440 reviews 3.9/10 Comfort
  • 399 reviews 3.9/10 Cleanliness
  • 359 reviews 7.5/10 Breakfast
  • 220 reviews 2.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.