Novotel Rotterdam-Schiedam Hotel 4 stars

Unfortunately, we had some extremely noisy guests on our floor, with 3-year old kids running and shouting at 3 a.m. The extra-bed (a sofa) in our room was ok for our kids but actually you don't want to know when the floor underneath has been cleaned the last time. Some other guests had room service for dinner, with the remains still left on the floor the next morning. Shower head went off while taking a shower. Help was quick and the staff very friendly. So all of my four points are dedicated to them.

Short walk from RTE station. Nice welcome when I arrived. Very helpful with my need for a gluten free diet.

On the whole the stay as always was excellent, the only negative point on this trip was the maintenance man at the hotel, I was working nights and had the do not disturb sign on the door, despite this the maintenance man knocked on the door until i woke and answered and said he was testing the fire alarm and it will only take 1 minute, i said i was sleeping but he said again it will take 1 minute and was rude and not to the standard of the rest of the team, on the day in question i had returned to the hotel at around 5 AM after working during the night and was still sleeping at 11:30 when i was woken by the knocking on the door. It was really disappointing as i have never had a negative response to give before and i have stayed at the Novotel Schiedam on numerous occasions.

Quiet, clean and cool room with a good bed. Also a tasty and varied breakfast. At the hotel convenient and free parking facilities.

There is a big difference between Asia and Europe if you are a accord club member, in Asia they let you feel you have benefits in Europe they not give attention towards it. Overall the hotel is ok, the room are basic but the restaurant is great, the employees are friendly!

Most pleasant. All I needed was found on the Hotel and Staff were competent and friendly.

Welcoming staff on arrival, during and on exit whatever time of day. Genuinely good service Rooms can be a bit cold this time of year Food is of a good standard

Completely satisfied with our stay. Only negative thing is the expensive breakfast for 20€ per day.

The hotel has a good location , the staff was extremely friendly and changed my room (was smelling like a cigar room )

everything was perfect and you really felt welcome (service orientated staff)

Pleasant short stay

There for business. Hotel was clean. Bar and food service was good.

The employees of the hotel make the difference, perfect service and trying to make your stay as pleasant as possible. Perfect breakfast buffet and attention for personal wishes. One minor experience: during weekends, this hotel changes from a solid business hotel into a tourist/family events hotel. Understandable for reasons of making optimum profit for the hotel, not good for business travelers that stay during the weekends and want/need rest and quietness. My overall rating is a 7, would have been a 9 if I only would have stayed during week days.

Good hotel to stay for business purposes. As business traveler, try to avoid the weekends when the hotel changes into a tourist / family hotel with loads of kids running around everywhere. This was the first time I stayed there during a weekend and will not do that again.

The staff at the hotel were excellent