Novotel Rotterdam-Schiedam 4 stars

Customer review rating (ALL Rating) 3.6/5 735 reviews

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Novotel Rotterdam-Schiedam - Image 1
Novotel Rotterdam-Schiedam - Image 2
Novotel Rotterdam-Schiedam - Image 3
Novotel Rotterdam-Schiedam - Image 4
Hargalaan 2, 3118 JA Schiedam, Netherlands

Description

Hotel extras

  • 138 modern guest rooms with connecting rooms available

  • Easily accessible by car and public transport

  • Delicious breakfast buffet, bar and restaurant

  • On-site Fitness room with Technogym equipment, to work out and keep your body in shape

  • Free WiFi, Air-conditioned, 100% non-smoking and 24/7 reception

Our accommodation(s)

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Room 1

Hotel location

Novotel Rotterdam-Schiedam

Hargalaan 2
3118 JA Schiedam
Netherlands

GPS:51.924583, 4.375184

Telephone
Fax +31 10 470 0656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT BOTTLES & BITES

The restaurant is stylish with a relaxed atmosphere. It's a perfect place to start your day with breakfast or have some lunch or dinner. The menu offers a wide choice and variety, you can combine dishes and flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  735 reviews

TripAdvisor Rating  3.8/5  631 reviews

Was ok

Customer review rating 2.5/5

Carl Families - Confirmed reviews ALL

Dear Carl, Thank you for taking the time to share your review. We are delighted that you found our staff amiable and that you appreciate the benefits of the Accor ALL app. Our team strives to provide exceptional service and it\'s always encouraging to hear when our efforts resonate with our guests. Nonetheless, we regret to hear that the room did not entirely meet your expectations, particularly regarding the floor condition. We understand the importance of maintaining a contemporary and comfortable environment for our guests. Please accept our apologies for any discomfort this may have caused. Moreover, we take note of your thoughts on our pricing and are continuously working to ensure our rates reflect the quality and value we aim to offer. Finally, while we are unable to offer free upgrades or breakfasts as a standard courtesy, we do seek to provide our members with rewarding experiences and exclusive benefits through our ALL loyalty program. Nevertheless, we are pleased that you enjoyed using the Accor ALL app, which we find to be a helpful tool for our guests to manage their stays effortlessly. As a valued ALL member, your experiences and satisfaction are of the utmost importance to us, and we look forward to welcoming you back to showcase the improvements based on guest feedback like yours. We hope we will have the opportunity to see you again in the future. Best regards, Stephanie Guest Relations Team

Well located

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed our well-located hotel and the extensive buffet breakfast we offer, featuring a wide range of fresh fruit, cereals, dairy products, and different types of bread to ensure a healthy start to your day. However, we apologize for the inconvenience you experienced due to the absence of milk in your room and the unavailability of WiFi details. Our aim is to provide a seamless experience, and we regret that we fell short in these areas. Furthermore, we understand your concern regarding the restaurant hours and the limited snack options after closing. While our restaurant typically closes at 9 PM to ensure quality service for all diners, we acknowledge your feedback and will consider how we might cater to our guests\' needs later in the evening. Finally, we are pleased that the convenience of our location contributed positively to your stay, offering easy access to the port and surrounding attractions. Our proximity to the vibrant city center of Rotterdam and the historical charm of Schiedam is something we are very proud of. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Stephanie Guest Relations Team

A pleasant stay

Customer review rating 4.0/5

Chloe Couples - Confirmed reviews ALL

Dear Chloe, We would like to thank you for this review about your recent experience in our hotel. Our entire team sincerely appreciate your kind words. We work hard to deliver an exceptional guest experience and such positive feedback acts as motivation for our team members to continue providing excellent service. We are sorry our usual high standards were not met and this will be addressed with our housekeeping team. We are sorry, however, that your recent stay at our hotel did not quite meet your expectations and apologise for the disturbance you experienced. Please let us know of any concerns you may have while on-site and we will do our best to find a solution for you. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Stephanie Guest Relations Team

Good Stay

Customer review rating 4.5/5

Shawn H. Business - Confirmed reviews ALL

Dear Shawn, Thank you for taking the time to share your review. We are delighted that you appreciated the attentiveness of our staff, especially the service provided by Alec in our restaurant, BOTTLES & BITES. It is wonderful to hear that our efforts to provide exceptional hospitality are recognized and appreciated by our guests. Our team dedicates itself to delivering a welcoming atmosphere along with a delectable dining experience, and your mention of these aspects truly means a lot to us. We hope we will have the opportunity to see you again in the future. Best regards, Stephanie Guest Relations Team

lack of maintenance

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your review. We are delighted that you found our location convenient, being situated close to historical Schiedam and the vibrant city of Rotterdam, easily accessible by car and public transportation. However, we apologize for the issues you encountered with the amenities in your room. It is our aim to provide well-maintained and fully functional accommodations, and it appears we fell short in this instance. Furthermore, we are sorry to hear that the breakfast variety did not meet your expectations. We appreciate your comments as they are crucial in our continuous efforts to provide a comfortable and satisfying stay. We also regret the inconvenience caused by the minibar and lighting issues in your room and assure you that we take such feedback seriously. We hope you were able to appreciate our extensive buffet breakfast with fresh products and hot dishes, despite the shortfall in variety observed during your stay. We hope we will have the opportunity to see you again in the future. Best regards, Stephanie Guest Relations Team

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Other web-users rate our hotel

  • 324 reviews 7.1/10 Location
  • 832 reviews 4.7/10 Room
  • 584 reviews 6.1/10 Service
  • 28 reviews 6.1/10 WiFi
  • 432 reviews 3.6/10 Comfort
  • 408 reviews 3.8/10 Cleanliness
  • 403 reviews 7.2/10 Breakfast
  • 231 reviews 3.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.