Novotel Rotterdam-Schiedam 4 stars

Customer review rating (ALL Rating) 3.7/5 740 reviews

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Novotel Rotterdam-Schiedam - Image 1
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Hargalaan 2, 3118 JA SCHIEDAM, Netherlands

Description

Hotel extras

  • 138 modern guest rooms with connecting rooms available

  • Easily accessible by car and public transport

  • Delicious breakfast buffet, bar and restaurant

  • On-site Fitness room with Technogym equipment, to work out and keep your body in shape

  • Free WiFi, Air-conditioned, 100% non-smoking and 24/7 reception

Our accommodation(s)

Hotel location

Novotel Rotterdam-Schiedam

Hargalaan 2
3118 JA SCHIEDAM
Netherlands

GPS:51.924583, 4.375184

Telephone
Fax +31 10 470 0656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT BOTTLES AND BITES

The restaurant is stylish with a relaxed atmosphere. It is a perfect place to start your day with breakfast or have some lunch or dinner. The menu offers a wide choice and variety, you can combine dishes and flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  740 reviews

TripAdvisor Rating  3.8/5  639 reviews

Customer review rating 3.5/5

Bartlomiej M. Business - Confirmed reviews ALL

Hotel looks ok. Rooms are clean and standardly equipped. Unfortunately, the hotel restaurant is open only 18-21:30 and looks like there is a lack of staff... we have to wait quite a long time to even order drinks, and need to really look for the waiter each time to order food or another drink. Breakfast is ok, but offers this sh*t quality scrambled eggs! The kind of yellow mass without any taste!

Dear Bartlomiej, Thank you for taking the time to share this review of your stay. It’s wonderful to know our location met your needs and that your room maintained our high cleanliness standards. However, we apologize for the delays you encountered in our dining areas. Your feedback helps us improve staffing rotations during peak hours. We’re also glad our transport links proved convenient for your business needs. Being steps from metro stations remains a key advantage for many guests. We hope to see you on a future occasion for another lovely experience. Kindest regards, Dorien Novotel Rotterdam Schiedam, Guest relations manager

Customer review rating 4.5/5

Elaine R. Families - Confirmed reviews ALL

Good location, good sized room, near metro for Rotterdam.

Dear Elaine, Thank you for sharing this lovely review. We are thrilled you had a positive stay with your family and appreciated our convenient location near public transport. It’s wonderful you found your room spacious and comfortable for your needs. Our team takes pride in ensuring our guests have everything they require for a relaxed visit, especially when traveling with loved ones. We look forward to seeing you again on a future occasion. Kind regards, Dorien Novotel Rotterdam Schiedam, Guest relations manager

Customer review rating 3.0/5

Thierry Y. Families - Confirmed reviews ALL

The hotel is well located if you plan to visit with a car, parking is large. Room are well furnished. The only issue is the room that are not well isolated, and so it's noisy, I had sometimes the feeling the next guest was in our room. The ones from above was making noise with the foot on floor etc... And the ice on the cake, someone could enter our room with his keys. Luckily we were not away, I cannot imagine if that person would have had bad intentions.

Dear Thierry , Thanks for your feedback. We’re glad our location and parking met your needs, and that you found the room well-appointed. However, we apologize for the disturbances and room access issue. Please know we’ve taken steps to address these matters and invite you to contact us directly if planning a return visit, so we may ensure a more comfortable stay. Thank you again for choosing Novotel Rotterdam-Schiedam. We hope to have the opportunity to welcome you again. Best wishes, Dorien Novotel Rotterdam Schiedam, Guest relations manager

Customer review rating 5.0/5

Purushothaman L. Families - Confirmed reviews ALL

The staff were incredibly helpful and professional throughout our visit. We thoroughly enjoyed our family stay and found the breakfast to be of excellent quality. I continue to choose Novotel for their remarkable consistency and high standard of service.

Dear Purushothaman, It was a pleasure to receive this kind review of your time with us. It is wonderful to hear that your family stay with us was so enjoyable. We appreciate your kind words about our team’s professionalism and the quality of our breakfast. Knowing that you value our consistent service standards motivates us to keep delivering memorable experiences. The convenience of booking through our website and the benefits of your ALL Accor membership are aspects we’re happy to highlight for returning guests like you. The entire team look forward to welcoming you back for a future visit. Kind regards, Dorien Novotel Rotterdam Schiedam, Guest relations manager

NYE Visit

TripAdvisor rating 3.0/5

ryanlambotte TripAdvisor review

Stayed 28 December 2025 – 1 January 2026 We stayed at the Novotel Schiedam over the New Year period for leisure and to visit friends in the Rotterdam area. The hotel is conveniently located if you have a car. Without one, there is very little within walking distance, so it’s not ideal if you’re relying on public transport or nearby amenities. On the positive side, the staff were professional, welcoming, and spoke excellent English. Check-in was smooth and efficient. The room was relatively clean on arrival, and the public areas appeared well maintained. We also paid for breakfast, which was a highlight: a well-presented continental spread with a good mix of standard options and Dutch items. The food overall was very good and plentiful. Unfortunately, the housekeeping experience was poor and significantly detracted from the stay. We requested room cleaning twice. On both occasions, housekeeping arrived extremely late in the day, around 4:45 pm, which is an incredibly inconvenient time for guests who are back in their rooms. The first time, they knocked very loudly on the door, we left the room specifically to allow cleaning, and when we returned the job was minimal at best. Cups and towels were changed and there was a light wipe-down, but the bed was not made once during the entire four-night stay, and rubbish was not removed. When housekeeping arrived again the following day at a similar late hour, we declined the service altogether because it was simply too late in the day. This is not how most hotels operate and was frustrating. Another issue was noise. The rooms are extremely thin-walled, and noise carries easily. There appeared to be a large group of long-stay guests with children, who were running up and down corridors, creating significant disturbance. I raised this with staff after the first night and was told it would be addressed, but there was no noticeable improvement. There was very little consideration for other guests, which was disappointing, particularly given that we were paying full price and staying with a well-known international hotel brand. In summary, the hotel has some strengths—friendly staff, good food, and a convenient location if driving—but the late and ineffective housekeeping, combined with noise issues, mean it did not meet expectations for a Novotel. On a positive note, Rotterdam itself is a fantastic city to visit, and we were very well looked after by our local host. Sadly, the hotel experience didn’t quite live up to the destination

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Other web-users rate our hotel

  • 334 reviews 7.5/10 Location
  • 838 reviews 4.9/10 Room
  • 585 reviews 6.2/10 Service
  • 26 reviews 4.3/10 WiFi
  • 447 reviews 3.8/10 Comfort
  • 407 reviews 3.8/10 Cleanliness
  • 365 reviews 7.6/10 Breakfast
  • 220 reviews 2.6/10 Amenities

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