Novotel Rotterdam-Schiedam Hotel 4 stars

I miss my regular breakfast, choosing between 3 or 4 menus isnt statisfying and having to wear one-way gloves for the coffee machine now is getting really overkill...

Staff as always very good and friendly This was the first time a car park fee has been added with no notice at the hotel or when booking One of the key attractions is the parking facility- this is now compromised

Nice hotel - good food, excellent WiFi connectivity

Easy check in and check out very helpful at reception.

Must admit that the only bad experience is that the paper cups for tea and coffee were the lowest of the low of a very low budget hotel

good experience late check out only in the night we cant buy good

I am a business traveler, so what I need is a reasonably well located hotel that is easy to use. Your hotel works very well for me.

The hotel rooms are comfortable but the staff that work here make you feel at home, friendly always willing to help with problems that may arise, even when they are busy they somehow find time to say hello.

I stayed at the hotel in February and was impressed with the efficient and polite service at reception. The restaurant was excellent, with high quality food not usually found at hotel chains/ The bar was also very good and all staff were professional and friendly. The room was quiet and comfortable and clean. Checkout was also easy and swift.

Room is good front desk crew is good and helpful Bar staff is great kitchen sucks

Good Stay, however the Menu in the restaurant is very limited in the range of choice, especially for a vegetarian.

worth a visit and you will meet a friendly staff, there is ample parking and the restaurant is well stocked, the coffee machines are an automated Barista. i would recommend it for someone travelling to destinations in Den Haag, Rotterdam and points in between

Prima

I was shocked at a price of 21 euros per breakfast. thats an enormous sum especially when you consider most people i see are business men and have a relatively small breakfast. You need to provide a much cheaper option that does not include hot food. I tried to get in the Gym every night to spend an hour on the tread mill( this time and the last time i stayed before xmas. Each night it was fully taken up between 18:00 and 21:00, while the bike, rowing machine and cross trainer where regularly not used. Can i suggest you change the rowing machine and cross trainer for 2 more treadmills which i feel sure will be used more often

All considered it was pleasant. The point why I gave a 6 over 10 vote is because from a 4 stars hotel you are expecting more. At least the service should be spotless, but every day there were some new little carelessness that added together make you feel frustrated. For exemple, the fact that often the water bottle was not replaced (I do not know if there is a water bottle per day included into the price, but if not and basing on the price it will be even worst), sometimes they take from your room the soap without replacing it, I used the loundry service once and exactly that day there was a problem and the bag was not delivered to the room but it had to be collected from reception, the fact that despite having 2-3 waitress serving a small restaurant they look lost. In general the staff need more training.