Novotel Rotterdam-Schiedam 4 stars

Customer review rating (ALL Rating) 3.9/5 892 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 138 modern guest rooms with connecting rooms available

  • Easily accessible by car and public transport

  • Delicious breakfast buffet, bar and restaurant

  • On-site Fitness room with Technogym equipment, to work out and keep your body in shape

  • Free WiFi, Air-conditioned, 100% non-smoking and 24/7 reception

Our accommodation(s)

Hotel location

Novotel Rotterdam-Schiedam

Hargalaan 2
3118 JA Schiedam
Netherlands

GPS:51.924583, 4.375184

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT BOTTLES & BITES

The restaurant is stylish with a relaxed atmosphere. It's a perfect place to start your day with breakfast or have some lunch or dinner. The menu offers a wide choice and variety, you can combine dishes and flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  892 reviews

TripAdvisor Rating  4.0/5  620 reviews

Nice location

Customer review rating 3.5/5

Ppm Business - Confirmed reviews ALL

Good position (close to shipyard), good facilities, room a bit outdated

Dear ppm, thank you for sharing your feedback with us. We appreciate your positive comments about our convenient location and good facilities. We understand that you found the room to be a bit outdated. Your feedback is valuable to us and we will take it into account for future improvements. We hope to have the opportunity to welcome you back to Novotel Rotterdam Schiedam. Best regards, Terrence Novotel Rotterdam Schiedam

Customer review rating 4.0/5

Deirdre B. Business - Confirmed reviews ALL

Rooms where clean, warm and comfortable , well located if driving. We didn't need to ear at hotel

Dear Deirdre, It was a pleasure to receive this great review. We are delighted to hear that you found our rooms to be clean, warm, and comfortable. It is our priority to provide a well-maintained environment for our guests, and we're glad you appreciated the convenient location for those traveling by car. While we're sorry to hear you did not dine at our restaurant, we hope that on your next visit, you'll have the opportunity to enjoy our BOTTLES & BITES restaurant, which offers a variety of dishes and flavors in a stylish and relaxed atmosphere. We look forward to welcoming you back. Kind regards, Dorien Guest Relations Manager

Very disappointed - bad example for Novotel brand.

Customer review rating 1.5/5

Disappointed Families - Confirmed reviews ALL

Not an acceptable experience, this stay has shaken our confidence in Novotel. Issues - 1. batteries corroded in TV remote didn't work and dangerous for our children. 2. One towel provided for 4 guests. 3. Hairdryer didn't work, hotel failed to fix or replace this after several requests over our stay. 4. Fridge broken with light causing strobe effect, dangerous for my epileptic wife. 5. Tea bags not replaced

Dear Disappointed, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your recent stay did not meet your expectations and that it has shaken your confidence in the Novotel brand. We sincerely apologize for the inconveniences you experienced during your stay. We have taken note of your concerns regarding the TV remote, towel provision, hairdryer, broken fridge with a strobe effect, and the tea bags not being replaced. Your feedback is valuable to us, and we will take it into account as we strive to improve our services. Once again, we apologize for any inconvenience caused and appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Kind regards, Novotel Rotterdam Schiedam

Doesnt worth the money

Customer review rating 1.5/5

Cem Families - Confirmed reviews ALL

I usually choose Novotel, however this time Rotterdam experience was not good. Hotel is relatively very old and rooms are extremely small. Elevator display screen was literally torn off, nothing done in 2 days, this may create a serious security risk as this is the only elevator in the building. Even we wrote a note during reservation we need a cod for our baby, when we arrived it was not in the room. The table lamp was not working, even we reported that it's not fixed in the second day. I'm a ALL member, whereever I go I got a free drink with my reservation as a welcome gift, this time even I reminded the reception staff that she did not know. Breakfast was good. That was the only good part of the stay.

Dear Cem, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the breakfast; our team takes great pride in offering a wide variety of fresh and tasty options to start the day off right. It's concerning to hear about the issues you encountered with the room readiness and the elevator display; please rest assured that we are looking into these matters to ensure our facilities meet the high standards our guests expect. While our rooms are designed to maximize space and comfort, as detailed in our hotel description, we regret to hear that you found them smaller than anticipated for your family's needs. We also apologize for any oversight regarding the welcome drink for our ALL members, which is a standard courtesy we aim to uphold consistently. Your experience with the cot and the table lamp falls short of our service goals, and we understand the inconvenience this may have caused during your stay. We hope you will come and stay with us again. Best wishes, Dorien Guest Relations Manager

Well located and great value for money

Customer review rating 4.5/5

Vera V. L. Families - Confirmed reviews ALL

Had a lovely stay again at this hotel. Great place for us, close to family and good rate with breakfast included for 4 people (incl. 2 kids) in one room. Will definitely return.

Dear Vera, Thank you for sharing your opinion of your stay with us. We're thrilled to hear that our location was ideal for your visit with family and that you found great value with our breakfast package for four. It is always a pleasure to provide a comfortable stay for families and ensure that everyone, including the little ones, starts their day on a positive note with a nutritious breakfast. We look forward to welcoming you back for another pleasant stay in the future. We look forward to welcoming you back. Best wishes, Dorien Guest Relations Manager

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Other web-users rate our hotel

  • 324 reviews 7.6/10 Location
  • 831 reviews 4.8/10 Room
  • 626 reviews 7/10 Service
  • 20 reviews 5.2/10 WiFi
  • 459 reviews 8/10 Breakfast
  • 417 reviews 4/10 Comfort
  • 401 reviews 4.5/10 Cleanliness
  • 219 reviews 3.7/10 Value

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