Novotel Rotterdam-Schiedam 4 stars

Customer review rating (ALL Rating) 3.7/5 728 reviews

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Description

Hotel extras

  • 138 modern guest rooms with connecting rooms available

  • Easily accessible by car and public transport

  • Delicious breakfast buffet, bar and restaurant

  • On-site Fitness room with Technogym equipment, to work out and keep your body in shape

  • Free WiFi, Air-conditioned, 100% non-smoking and 24/7 reception

Our accommodation(s)

Hotel location

Novotel Rotterdam-Schiedam

Hargalaan 2
3118 JA Schiedam
Netherlands

GPS:51.924583, 4.375184

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT BOTTLES & BITES

The restaurant is stylish with a relaxed atmosphere. It's a perfect place to start your day with breakfast or have some lunch or dinner. The menu offers a wide choice and variety, you can combine dishes and flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  728 reviews

TripAdvisor Rating  4.0/5  629 reviews

The hotel is very old and the room was dirty

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The room was dirty and missing soap in the room. The overall hotel is very old also.

Dear Guest, Thank you for taking the time to share your feedback. Your comments about the upkeep of the hotel are taken to heart. As a historical establishment, we continuously work on maintaining the charm and functionality of our facilities. We regret to hear that the cleanliness of your room did not meet our high standards, and we understand the importance of a spotless environment for an enjoyable stay. Moreover, it is disappointing to learn that the friendliness of our team did not live up to your expectations. We pride ourselves on providing a warm and welcoming service, and it seems we have missed the mark during your visit. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Jean-Luc Guest Relations Team

Ongoing upgrades are overdue

Customer review rating 3.0/5

Wpnfm-fm Business - Confirmed reviews ALL

The hotel is old and the ongoing upgrades would appear to be overdue. Online check-in does not make check-in at the desk any easier and fast check-out would appear to be unavailable. The internet works in the corridor, but not at the end of the corridor where I was lodged. Only NL TV 1,2,3 were in good quality. RTL 4 and further had poor reception and brook up continuously. One last remark: getting from the nearby tube station to the hotel isn't self evident. It would appear that the hotel is not accessible on foot and one has to cross main roads where one is not supposed to do so. It would help if a little guidance is provided.

Dear Guest, Thank you for taking the time to share your review. We value your input regarding your recent stay at Novotel Rotterdam-Schiedam. Our hotel opened in 1978 and we continuously work on maintaining and improving our facilities to ensure guest comfort. Regarding the check-in process, we aim to make it as smooth as possible for all our guests, including those who use online check-in. We appreciate your suggestion and will consider ways to streamline the process further. Our IT team is dedicated to maintaining a robust internet connection throughout the hotel. We offer free GigaBit WiFi to all our guests and will investigate the connectivity issues you experienced. As for the TV reception, we provide flatscreen TVs with premium channels in all rooms and will look into enhancing the signal quality. Your feedback about the accessibility from the nearby subway station is valuable, and we will explore ways to provide clearer guidance for our guests. We hope you were able to enjoy some of the amenities our hotel offers, such as our beautiful garden with an outdoor heated pool, our fitness room with Technogym equipment, or our stylish restaurant BOTTLES & BITES. Our location in Schiedam, surrounded by water, trees, and greenery, provides a peaceful base near Rotterdam, with easy access to both the historical city of Schiedam and the vibrant center of Rotterdam. We hope we will have the opportunity to see you again in the future. Best regards, Jean-Luc Guest Relations Team

Good Stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Just 1 night, all good. Noisy neighbours. Really good breakfast.

Dear Guest, Thank you for taking the time to share your review. We are delighted that you found your stay to be pleasant and that our breakfast selection was to your satisfaction. Our extensive buffet breakfast is designed to provide a healthy start to the day with a variety of fresh fruit, cereals, and dairy products. However, we regret to hear that you experienced some disturbances from neighbouring guests. We understand how important a peaceful environment is and offer earplugs upon request for a more restful night's sleep. Finally, we are pleased that you enjoyed the overall quality of your visit. We take pride in offering a comfortable and enjoyable experience to all our guests, and we're glad we could meet your expectations. We hope we will have the opportunity to see you again in the future. Best regards, Jean-Luc Guest Relations Team

Clean bedroom

Customer review rating 5.0/5

Rafael R. Families - Confirmed reviews ALL

All employees were very friendly with my family. The room was clean and the breakfast delicious. Thank you.

Dear Rafael, Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay with us was a positive one. We are delighted that you appreciated the immaculate condition of your room, our amiable team's hospitality, and the sumptuous breakfast offerings. It's always our goal to provide a comfortable and enjoyable environment, complete with a variety of fresh and delectable breakfast options to start the day right. We look forward to seeing you again soon. Best regards, Jean-Luc Guest Relations Team

Very convenient!

TripAdvisor rating 4.0/5

WouterSuisse Solo travel - TripAdvisor review

This was the second time I stayed in the Novotel Schiedam for the following reasons. Clean, spacious room, a lot of parking places (you can see your car from your hotel room). Not far from the metro (Schiedam Nieuwland) and from bus stops. Great breakfast.

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Other web-users rate our hotel

  • 324 reviews 7.4/10 Location
  • 817 reviews 4.8/10 Room
  • 590 reviews 6.1/10 Service
  • 25 reviews 5.7/10 WiFi
  • 433 reviews 3.9/10 Comfort
  • 422 reviews 7.8/10 Breakfast
  • 404 reviews 3.6/10 Cleanliness
  • 232 reviews 3.2/10 Value

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