Novotel Rotterdam-Schiedam Hotel 4 stars

I am a business traveler, so what I need is a reasonably well located hotel that is easy to use. Your hotel works very well for me.

The hotel rooms are comfortable but the staff that work here make you feel at home, friendly always willing to help with problems that may arise, even when they are busy they somehow find time to say hello.

I stayed at the hotel in February and was impressed with the efficient and polite service at reception. The restaurant was excellent, with high quality food not usually found at hotel chains/ The bar was also very good and all staff were professional and friendly. The room was quiet and comfortable and clean. Checkout was also easy and swift.

Room is good front desk crew is good and helpful Bar staff is great kitchen sucks

Good Stay, however the Menu in the restaurant is very limited in the range of choice, especially for a vegetarian.

worth a visit and you will meet a friendly staff, there is ample parking and the restaurant is well stocked, the coffee machines are an automated Barista. i would recommend it for someone travelling to destinations in Den Haag, Rotterdam and points in between

Prima

I was shocked at a price of 21 euros per breakfast. thats an enormous sum especially when you consider most people i see are business men and have a relatively small breakfast. You need to provide a much cheaper option that does not include hot food. I tried to get in the Gym every night to spend an hour on the tread mill( this time and the last time i stayed before xmas. Each night it was fully taken up between 18:00 and 21:00, while the bike, rowing machine and cross trainer where regularly not used. Can i suggest you change the rowing machine and cross trainer for 2 more treadmills which i feel sure will be used more often

All considered it was pleasant. The point why I gave a 6 over 10 vote is because from a 4 stars hotel you are expecting more. At least the service should be spotless, but every day there were some new little carelessness that added together make you feel frustrated. For exemple, the fact that often the water bottle was not replaced (I do not know if there is a water bottle per day included into the price, but if not and basing on the price it will be even worst), sometimes they take from your room the soap without replacing it, I used the loundry service once and exactly that day there was a problem and the bag was not delivered to the room but it had to be collected from reception, the fact that despite having 2-3 waitress serving a small restaurant they look lost. In general the staff need more training.

Room too warm and couldn't open window. Uncomfortable pillows (too soft). Breakfast relatively expensive. There are hotels in city centres that offer more for about the same price.

Very good location, family friendly amazing experience!!!

The common areas of the hotel are in great condition and we had a good meal in the restaurant. Ample parking and polite helpful friendly staff. The guest rooms are a little shabby and outdated - there was a small amount of black mould in the shower and there were charging points on one side of the bed only. Overall I would stay here again, bearing in mind that the rooms are a little outdated.

I had a very good experience, the desk and restaurant personnel were pleasant and helpful, the breakfast had lots of variety. I used to make a sandwich for my lunch from the breakfast bar, but was informed that this was not allowed, and that the hotel would provide a lunch for €15

Stayed for 4 days on business last week. Pleasant staff, quiet rooms, convenient restaurant and a serviceable gym.

Spent one night. Staff polite ,helpful And organised Room spotless Bike was perfect Good location Breakfast buffet Well stocked This allowed me to come and go without Any trouble or delays Which is what I always look for in a hotel. This will mean I will be staying again in the future.