ibis Rotterdam City Centre 3 stars

Customer review rating (ALL Rating) 4.4/5 1,177 reviews

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Description

Hotel extras

  • Situated in the heart of Rotterdam, 5 minute walk of top attractions

  • Green key Gold -Certified

  • Cozy terrace in front on the waterside

  • 3 min walk to Blaak station

  • 500 m from the biggest European food court Markthal

Our accommodation(s)

Hotel location

ibis Rotterdam City Centre

Wijnhaven 12
3011 WP ROTTERDAM
Netherlands

GPS:51.917381, 4.488417

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN LOUNGE

Offering innovative and varied cuisine to satisfy all your cravings, whether it is for something sweet, savory...or both!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,177 reviews

Customer review rating 1.5/5

Eolia B. Families - Confirmed reviews ALL

Good: Excellent location (from the train station and the main tourist attractions) Quiet - but the hotel was likely empty Some staff members are very competent A kettle is available upon request Bad: The services: if you arrive early and the room is ready, you need to pay to access the room. You can leave your luggage, but you need to pay a fee. This is widely different from other Accor hotels around the world. The staff: it felt like talking with people who read from a script. When a question went off-script, the discussion simply ended The amenities: the room was dark, the mattress was old and would move during the night. Accor hotels have changed their mattresses across the past years, this hotel was visibly not on the list. The walls are so thin that they move when someone enters or exits their room.

Customer review rating 3.0/5

Mariia K. Families - Confirmed reviews ALL

Feedback: There should be a trash can in the room. The air conditioning should be adjustable, it was freezing cold in the room! The shower was bad, when you adjusted it to the right temperature, the water suddenly came out ice cold or really hot. The breakfast could be a little more extensive. There were no hand towels in the toilet at all! Otherwise I like the hotel, the location is ok and the room is otherwise functional and clean.

Customer review rating 4.5/5

Elizabeth M. Solo - Confirmed reviews ALL

Easy to find and located in a great quiet spot close to everything! Clean hotel. Highlight was by far all the reception staff. So helpful and friendly with directions, recommendations, etc. breakfast was basic but had the required hot and cold options. Supermarket across the street. Train station a 5 minute walk.

Customer review rating 5.0/5

Ray W. Couples - Confirmed reviews ALL

We recently had our 3rd 4 night stay at Ibis Rotterdam city centre. Very friendly/helpful staff, very clean room & facilities, large comfy bed, convenient luggage lockers

Dear Ray, Thank you for positively reviewing your visit. It is wonderful to hear you enjoyed another great visit at our hotel. We are delighted our team’s warm hospitality and the spotless room facilities contributed to your comfort. Your appreciation for the convenient luggage storage and the cozy bedding is equally heartening, as we strive to make every stay relaxing and hassle-free. We look forward to welcoming you back. Best wishes, Judit Operations Manager Ibis Rotterdam City Centre

Customer review rating 4.5/5

Colin M. Couples - Confirmed reviews ALL

Excellent stay; staff were very helpful and friendly. There was nothing that we needed during our stay. Hotel was very convenient for the city centre and we had a quiet stay.

Dear Colin, Thank you for taking the time to share your feedback. We’re thrilled your experience at our hotel met your expectations. Your kind words about our staff’s dedication and the convenience of our location are greatly appreciated. Ensuring guests have a tranquil base in the heart of the city is always our goal. It would be a pleasure to have you stay with us again. We look forward to welcoming you again soon. Best wishes, Judit Operations Manager Ibis Rotterdam City Centre

Other web-users rate our hotel

  • 1,371 reviews 9.5/10 Location
  • 1,356 reviews 6.1/10 Room
  • 1,115 reviews 8.7/10 Service
  • 16 reviews 8/10 WiFi
  • 573 reviews 6.6/10 Cleanliness
  • 538 reviews 7.7/10 Breakfast
  • 210 reviews 8.9/10 Vibe
  • 11 reviews 2.5/10 Pool

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