ibis Rotterdam City Centre 3 stars

Customer review rating (ALL Rating) 4.4/5 1,200 reviews

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Description

Hotel extras

  • Situated in the heart of Rotterdam, 5 minute walk of top attractions

  • Green key Gold -Certified

  • Cozy terrace in front on the waterside

  • 3 min walk to Blaak station

  • 500 m from the biggest European food court Markthal

Our accommodation(s)

Hotel location

ibis Rotterdam City Centre

Wijnhaven 12
3011 WP ROTTERDAM
Netherlands

GPS:51.917381, 4.488417

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN LOUNGE

Offering innovative and varied cuisine to satisfy all your cravings, whether it is for something sweet, savory...or both!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,200 reviews

Customer review rating 1.5/5

Vikram M. Business - Confirmed reviews ALL

When I checked in the safe in the room was not working. I tried calling the reception but the in room phone did not work as well. I found a housekeeping person - she told me most phones did not work and she will call reception instead. Several minutes later no one came to fix the safe. So I went down and saw the staff at the reception was busy watching social media on their phone...the shower fluctuates temperature on its now - one min you will have warm water, the other min either super cold or very hot. Lastly, when I checked out I wanted to keep my luggage but the staff member did not help me, and instead ask me to check the auto lockers - I tried it but it didnt work either. I dont think I can stay here again.

Customer review rating 5.0/5

Safiri A. Couples - Confirmed reviews ALL

This hotel is in a great location, not far from the city centre at all. Check in and check out was very straight forward. The staff were friendly and helpful. The room is a reasonable size with amenities like hair driers and air conditioning.

Customer review rating 3.5/5

Peter G. J. Business - Confirmed reviews ALL

The Ibis in Rotterdam is placed in a spectacular location on a resplendent canal! The reception is well layed out and designed with bars, cafe and comfortable seating! The room is fairly basic without a fridge or tea and coffee making facilities which I found challenging, but the bed was very cosy! The TV had many channels which enabled me to watch the Australian Open tennis, albeit with Dutch commentary! Overall, the experience was basic but pleasant!

Dear Peter G.. We thank you for taking the time to provide us with your feedback. We’re glad our central Wijnhaven location and reception’s social spaces enhanced your stay, and that you found our Sweet Beds comfortable. We acknowledge your feedback on room amenities and accessibility and are working to improve guest convenience. Our team appreciates your recognition, and we’re happy our tech offerings supported your downtime. We would love to have you return in the future. Kindest regards, Judit Operations Manager Ibis Rotterdam City Centre

Customer review rating 2.0/5

Lisa W. Business - Confirmed reviews ALL

Issues with electricity, sheets and room were not fully clean...

Dear Lisa, Thank you for sharing your review. We are glad to know our central location near Blaak Station and attractions like the Maritime Museum contributed to your trip. However, we sincerely apologize that your experience fell short in several areas. Please know that our team is dedicated to addressing any maintenance concerns promptly and maintaining high cleanliness standards. We appreciate your patience and will use your insights to improve our services. We look forward to welcoming you back. Best wishes, Judit Operations Manager Ibis Rotterdam City Centre

Customer review rating 4.0/5

Julie H. Couples - Confirmed reviews ALL

We really enjoyed our stay, the room was clean and the staff were very welcoming and lovely. It’s a brilliant location and very quiet. A few small things would’ve improved our experience. We weren’t able to open our curtains because we were overlooked by a car park, some kind of sheer curtain to let light in but give more privacy would’ve been great. It was also a little difficult to warm the room up. We were disappointed to have to pay to leave luggage at the hotel for a few hours before our journey home.

Dear Julie, We would like to thank you for this review about your experience in our hotel. We appreciate your kind words about our location, friendly staff, and clean rooms. We’ve noted your feedback on room privacy, heating, and luggage charges to improve your next stay. Please remember our 24-hour reception is always ready to assist. We would be delighted to welcome you back on another occasion. Best wishes, Judit Operations Manager Ibis Rotterdam City Centre

Other web-users rate our hotel

  • 1,357 reviews 9.5/10 Location
  • 1,341 reviews 6.1/10 Room
  • 1,104 reviews 8.8/10 Service
  • 16 reviews 7.6/10 WiFi
  • 565 reviews 6.6/10 Cleanliness
  • 526 reviews 7.7/10 Breakfast
  • 210 reviews 8.9/10 Vibe
  • 79 reviews 6.5/10 Bar

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