ibis Rotterdam City Centre 3 stars

Customer review rating (ALL Rating) 4.1/5 1,151 reviews

Wijnhaven 12, 3011 WP ROTTERDAM, Netherlands

Hotel extras

  • An ALLSAFE NSF Euro Consultants certified hotel

  • Free wifi

  • Cozy terrace in front on the waterside

  • 3 min walk to Blaak station

  • 500 m from the biggest European food court Markthal

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Rotterdam City Centre

Wijnhaven 12
3011 WP ROTTERDAM
Netherlands

GPS:51.917381, 4.488417

Telephone +31 10 750 2520

Fax +31 10 750 2530

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

ibis kitchen lounge

Non contractual photo

ibis kitchen lounge

Our accommodation(s)

At ibis Rotterdam City Centre all the rooms are welcoming, comfortable and cozy to ensure a pleasant stay whether you opt for a Double Room, Twin Room or a room with 3 beds. The hotel rooms are all equipped with the new Sweet Bed by ibis bedding for your comfort and a convenient bathroom.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,151 reviews

TripAdvisor Rating  4.5/5  1,289 reviews

Good stay, "human service" very good

Customer review rating 3.0/5

Stéphan L. Business - Confirmed reviews ALL

I already know your service and chain. some channels weren't available on the TV, not very important I didn't say anything one day I had a leak in the bathroom, and very quickly I has assigned another room. awesome identical, but without any water leak, and all channels on tv were working! one small remark, the "juice" at the breakfast buffet were really incipit, I drunk orange and multi one time and stopped after two sips.

Dear S., Thanks for taking the time to review your visit to our hotel. It is always rewarding for our team to be complimented by a guest and we are truly delighted to hear that you received a courteous and professional service. We do, however, apologise for the issues with your shower, but are happy to know that our team dealt with your concerns promptly. Nevertheless, we will be looking into this as well as the issue with the TV channels and are sorry for any inconvenience. We are always pleased to receive feedback and will be reviewing your comment about the fruit juice. It would be a pleasure to welcome you again. Best wishes, Judit Operations Manager Ibis Rotterdam City Centre

Perfect location with great service

Customer review rating 4.5/5

Russ Couples - Confirmed reviews ALL

We came for a long weekend. The hotel was easy to get to from the train station. There was quick walking access to lots of sites and all the public transport. Each employee we interacted with made us feel important and welcomed. Thank you!

Dear Russell, We appreciate the time you took to share your feedback. We appreciate your kind words about our team who works hard to meet your expectations and have taken note of your suggestion. We look forward to the pleasure of seeing you again on a future visit. Best regards, Judit Operations Manager Ibis Rotterdam City Centre

Comfortable,

Customer review rating 4.5/5

Stephen R. Solo - Confirmed reviews ALL

Good location, welcoming staff

Dear Stephen, We appreciate the time you took to provide this review. We are pleased to know that your stay with us was a comfortable one. Your satisfaction is our greatest reward, and we would like to thank you for recognising our dedicated team members. We will be sure to pass along your compliments which will inspire everyone to keep up the good work. However, we endeavour to provide an excellent standard for all our guests and are very sorry this was not the case. We have taken note of your comment which will be addressed with our housekeeping team. We do hope to welcome you back for an improved experience. Best wishes, Judit Operations Manager Ibis Rotterdam City Centre

Good stay*****

Customer review rating 5.0/5

Mans Couples - Confirmed reviews ALL

Enjoyed my stay at this hotel. Very polite staff, nice and cleaned room. Excellent service. Also it's great being close to nice restaurants and shops...

Dear Jila, Thank you for sharing your feedback following your recent stay. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are especially glad that you found our team to be helpful and professional. We're also happy to hear that your room was just what you needed for a comfy stay. Please know, we have noted your comments and will consider them for the future. All of the team hope to see you again in the future. Best wishes, Judit Operations Manager Ibis Rotterdam City Centre

Good quiet location

Customer review rating 3.5/5

Colin S. Solo - Confirmed reviews ALL

I like the ibis hotels but the cashless part does not appeal to me because if I have to use my bank card to pay for anything it costs a lot more. Its not just your hotel its now a common practice all over which is unfortunate

Dear Colin, We would like to thank you for reviewing your experience. It is rewarding that you appreciated our location however, we are sorry to hear of the issue you mention which will be passed to the relevant department for their consideration. We look forward to welcoming you back. Best regards, Judit Operations Manager Ibis Rotterdam City Centre

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Other web-users rate our hotel

  • 789 reviews 9.3/10 Location
  • 942 reviews 5.4/10 Room
  • 784 reviews 7.5/10 Service
  • 17 reviews 7.7/10 WiFi
  • 414 reviews 5.7/10 Breakfast
  • 398 reviews 5.7/10 Cleanliness
  • 221 reviews 4.1/10 Value
  • 119 reviews 3.1/10 Food

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