ibis Rotterdam City Centre Hotel 3 stars

Super sympatric hotel in the heart of the city, great and friendly staff, just the place to be when in town.

Reception staff were extremely friendly and helpful. Room was clean and met my requirements.

good and basic, hope for better view from room next time... :-)

Friendly staff easy check in and out , check out up to 12 pm so that was relaxing.

I have by coincidence found the Ibis chain. First in Aalst Belgium, and now wherever I have the possibility to choose Ibis for my business travels. The Ibis hotels, in their new concept ?, offers pure value for money, and great service to me as a business traveller. Always friendly, well equipped rooms, a nice bar area, and a good decent breakfast. Everything is handled by down to earth staff members, in a relaxed and welcoming athmosphere.

We stayed as a group of four friends over three nights at this modern style hotel in the attractive Maritime Quarter of Rotterdam close to the city centre. It is close to the delightful Markthal with its tempting array of shops and food outlets. The hotel facilities are reasonable but there was an underlying sense that corners had been cut to keep down costs. We had just one towel each in our bathroom, the breakfast service was basic and at times chaotic with food shortages and a broken down self-service coffee/tea machine. The bar only seemed to be open when staff were available and was actually closed at 23.00 on a Saturday evening with a mystified queue of hotel residents forming without any information being offered about what was going on. The front desk, catering, housekeeping and bar staff were all pleasant to positively welcoming and there was a generally friendly ambiance about the place which we liked. We were offered a five euro rebate if we went without a daily room refresh - an easy offer to decline we felt! All in all, we felt the company accountants had more say over the operation than the hospitality professionals who do the valuable frontline work.

The hotel is located downtown, attractions and metro are in walking distance. Cleanness is average, the shower is surprisingly big, staff is helpful. Willing to return soon!

Rooms are not bad and in the good location. Only issue the door sounds from next room as the closing of door gives a banging sound at night which disturbs the sleep. Soft door closure mechanism could be helpful.

All ok except the sounds of banging of the next room doors which does not give good sleep at night. Can you do something for soft closure system of the doors.

Friendly attentive staff who always welcome me back

This hotel offers very good price-value and excellent location for city tourists. Comfort level and cleanness of the room is average, the space in the shower is surprisingly large. The eco-saving (not to ask for daily cleaning) possibility is a great idea. We have enjoyed our stay, and willing to return!

Second time i this Hotel and many times in other Ibis, but this time was not a pleasant stay. When we entered the room we saw immediately that the floor carpet was stained but that was not blocking us from enjoying our stay in the room, although it is not a nice good impression. The real issue was with the noise. The room didn't have good noise isolation and due also to a day with lot's of wind, the noise was unbearable and we could not sleep. We asked to change the room at the reception, but they said it was not possible and that the issue would sill persist in the other rooms. So, they didn't provide help and instead of offering a solution to the problem we were the ones proposing ideas on how to mitigate this issue. So, we asked if they had Noise cancelling earplugs for sleeping and luckily they had. This didn't solve the issue but at least helped a bit. Not that relevant, but worth considering, is that there is no food available after 10:30, not even prepacked meals of sort. We were at an event that finished at 10:00+ and when back to the hotel and asked for something to eat they said that nothing was available.

Being 50m from our Rotterdam office makes it an easy choice for me but either way I have no reservations recommending this hotel. It's in a great location, walking distance from the city centre, the fabulous market hall, the cube houses and the harbour. The restaurant and bar are always a pleasant experience. I'll be back.

Booked here because it is close to the cube houses and more especially the Markthal. Nice welcome. Good bar with good atmosphere in the evening. Excellent price too with breakfast included.

Great team, great service. Special compliment to the kitchen. Noodles Asian style was very delicious.