ibis Rotterdam City Centre 3 stars

Customer review rating (ALL Rating) 4.4/5 1,395 reviews

Best price
guarantee
ibis Rotterdam City Centre - Image 1
ibis Rotterdam City Centre - Image 2
ibis Rotterdam City Centre - Image 3
ibis Rotterdam City Centre - Image 4
Wijnhaven 12, 3011 WP ROTTERDAM, Netherlands

Description

Hotel extras

  • Modern urban city center hotel

  • Pet friendly

  • Cozy terrace in front on the waterside

  • 3 min walk to Blaak station

  • 500 m from the biggest European food court Markthal

Our accommodation(s)

Hotel location

ibis Rotterdam City Centre

Wijnhaven 12
3011 WP ROTTERDAM
Netherlands

GPS:51.917381, 4.488417

Telephone
Fax +31 10 750 2530

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

ibis kitchen lounge

Non contractual photo

ibis kitchen lounge

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,395 reviews

TripAdvisor Rating  4.5/5  1,335 reviews

Not worth the money

TripAdvisor rating 1.0/5

lobantang Families - TripAdvisor review

room poorly laid out and inconvenient, bed quality is poor, Arrogant and rude staff, Deceptive preferential policies

Dear Loban, Thank you for taking the time to share your feedback. We regret to hear that your experience did not live up to your expectations. Our aim is to provide rooms that offer comfort and convenience, and we apologize if the layout of your room was not to your satisfaction. Additionally, our Sweet Bed by ibis bedding is usually praised for its comfort, and we are sorry to learn that it did not meet your needs on this occasion. We are taken aback by your comments regarding our staff, as we are known for our friendly and helpful team. We take such remarks seriously and will look into the matter to ensure our service quality is consistent and welcoming. Regarding our hotel's policies, our intention is to be as transparent and fair as possible, and we apologize if you felt misled in any way. It is our hope that each guest leaves with a positive impression, and it is clear that we have fallen short in your case. We hope you will return for an improved experience in the future. With kind wishes for the new year, Judit Operations Manager Ibis Rotterdam City Centre

Good stay

Customer review rating 5.0/5

Maartje Friends - Confirmed reviews ALL

We had a pleasant stay. Thank you.

Dear Maartje, Thank you very much for this kind review of your recent stay. We're thrilled to hear that your stay at our hotel was a pleasant one. We're delighted that you found our accommodations and the amenities we offer to be enjoyable. Our team strives to provide a comfortable and enjoyable experience for all our guests, and it's wonderful to know we've succeeded in making your visit to Rotterdam memorable. We look forward to seeing you again soon. Best regards, Judit Operations Manager Ibis Rotterdam City Centre

Hidden Costs, bad equipments

Customer review rating 2.0/5

Waith Friends - Confirmed reviews ALL

The booked price on the email was not recognised and an extra 8% of the booked price was charged. The additional city tax is not invented by hotels, so there is nothing to complain about. In the bathroom, however, we found unknown long hairs. The water runs so slowly that even washing your face in the morning is a nuisance.

Dear Waith, We appreciate you taking the time to share your feedback with us. We regret to hear about the discrepancy regarding the booking price. We understand how important transparent pricing is and we aim to ensure that all charges are communicated effectively. Additionally, our team takes great pride in maintaining high standards of cleanliness, so we are disappointed to hear about the condition of your bathroom. We will address this with our housekeeping staff to ensure thorough cleaning procedures are followed consistently. The water pressure issue you mentioned is also concerning, and we will have our maintenance team inspect and rectify the problem promptly. We value your comfort and satisfaction, and we are sorry that these aspects of your stay did not meet our usual high standards. We hope you will give us the opportunity to provide you with a more satisfying experience in the future. Season's greetings, Judit Operations Manager Ibis Rotterdam City Centre

Great staff

Customer review rating 5.0/5

Gregory Solo - Confirmed reviews ALL

The girls are great. From the breakfast, to the reception as the night shift. Professional and kind. Nice place to stay

Dear Gregory, Thank you for taking the time to share your review. We are truly elated that your stay with us left such a positive impression. We are delighted that you enjoyed the attentiveness and professionalism of our staff, who strive to provide exceptional service from dawn till the late hours. It is also wonderful to know that the ambiance of our hotel contributed to making your visit a pleasant one. While we offer a wide range of facilities, including individual air conditioning controls, free Wi-Fi, and a serene terrace with waterfront views, it's the experiences with our team that truly make a stay memorable. We hope we will have the opportunity to see you again in the future. Best regards, Judit Operations Manager Ibis Rotterdam City Centre

Short break

Customer review rating 5.0/5

S M. Couples - Confirmed reviews ALL

Thanks for a nice stay!

Dear Guest, Thank you very much for this kind review of your recent stay. We are delighted that you enjoyed your short break with us at the ibis Rotterdam City Centre, appreciating the comfort and convenience our hotel offers. We look forward to seeing you again soon. Best regards, Judit Operations Manager Ibis Rotterdam City Centre

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,210 reviews 9.5/10 Location
  • 1,194 reviews 6.2/10 Room
  • 983 reviews 8.7/10 Service
  • 22 reviews 8.7/10 WiFi
  • 502 reviews 6.9/10 Breakfast
  • 495 reviews 6.4/10 Cleanliness
  • 175 reviews 8.4/10 Vibe
  • 116 reviews 5.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.