ibis Rotterdam City Centre 3 stars

Customer review rating (ALL Rating) 4.4/5 1,197 reviews

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Description

Hotel extras

  • Situated in the heart of Rotterdam, 5 minute walk of top attractions

  • Green key Gold -Certified

  • Cozy terrace in front on the waterside

  • 3 min walk to Blaak station

  • 500 m from the biggest European food court Markthal

Our accommodation(s)

Hotel location

ibis Rotterdam City Centre

Wijnhaven 12
3011 WP ROTTERDAM
Netherlands

GPS:51.917381, 4.488417

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN LOUNGE

Offering innovative and varied cuisine to satisfy all your cravings, whether it is for something sweet, savory...or both!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,197 reviews

TripAdvisor Rating  4.3/5  1,350 reviews

A Pleasant Stay in an Excellent Location

TripAdvisor rating 4.0/5

derbyshirenomad TripAdvisor review

A nice hotel in a great location. Check-in was smooth, and the staff throughout our stay were very friendly and helpful. We didn’t have breakfast included, but the surrounding area offered plenty of good alternatives. The room was average in size, with fittings exactly what you’d expect for this type of hotel. Although my room was directly opposite the lift, I didn’t hear any noise at all during my stay. The bathroom was a good size, and the shower worked well. My only real negative was the lack of tea/coffee and ironing facilities in the room. I tried calling reception, but the phone didn’t work, so I had to go downstairs. I was given everything there and had to carry it all back up to my room. When I asked why there wasn’t enough tea equipment, I was told there weren’t enough for all rooms—which did make me wonder why more hadn’t been provided. The hotel also didn’t have milk, so I had to use creamer. That said, I would happily stay at this hotel again—next time I’ll just bring my own milk sachets. I appreciate this is a minor issue in the context of the overall stay, but in my opinion, it’s the little things that allows a hotel to get a 5-star reviews.

Customer review rating 3.5/5

Peter G. J. Business - Confirmed reviews ALL

The Ibis in Rotterdam is placed in a spectacular location on a resplendent canal! The reception is well layed out and designed with bars, cafe and comfortable seating! The room is fairly basic without a fridge or tea and coffee making facilities which I found challenging, but the bed was very cosy! The TV had many channels which enabled me to watch the Australian Open tennis, albeit with Dutch commentary! Overall, the experience was basic but pleasant!

Dear Peter G.. We thank you for taking the time to provide us with your feedback. We’re glad our central Wijnhaven location and reception’s social spaces enhanced your stay, and that you found our Sweet Beds comfortable. We acknowledge your feedback on room amenities and accessibility and are working to improve guest convenience. Our team appreciates your recognition, and we’re happy our tech offerings supported your downtime. We would love to have you return in the future. Kindest regards, Judit Operations Manager Ibis Rotterdam City Centre

Customer review rating 2.0/5

Lisa W. Business - Confirmed reviews ALL

Issues with electricity, sheets and room were not fully clean...

Dear Lisa, Thank you for sharing your review. We are glad to know our central location near Blaak Station and attractions like the Maritime Museum contributed to your trip. However, we sincerely apologize that your experience fell short in several areas. Please know that our team is dedicated to addressing any maintenance concerns promptly and maintaining high cleanliness standards. We appreciate your patience and will use your insights to improve our services. We look forward to welcoming you back. Best wishes, Judit Operations Manager Ibis Rotterdam City Centre

Customer review rating 4.0/5

Julie H. Couples - Confirmed reviews ALL

We really enjoyed our stay, the room was clean and the staff were very welcoming and lovely. It’s a brilliant location and very quiet. A few small things would’ve improved our experience. We weren’t able to open our curtains because we were overlooked by a car park, some kind of sheer curtain to let light in but give more privacy would’ve been great. It was also a little difficult to warm the room up. We were disappointed to have to pay to leave luggage at the hotel for a few hours before our journey home.

Dear Julie, We would like to thank you for this review about your experience in our hotel. We appreciate your kind words about our location, friendly staff, and clean rooms. We’ve noted your feedback on room privacy, heating, and luggage charges to improve your next stay. Please remember our 24-hour reception is always ready to assist. We would be delighted to welcome you back on another occasion. Best wishes, Judit Operations Manager Ibis Rotterdam City Centre

Customer review rating 1.0/5

Ka H. T. Business - Confirmed reviews ALL

- Lobby is ok but rooms are not clean (1st floor); disappointing - The light switch even has made some bizarre noise - Toilet and carpet especially not clean - Honestly feel like even Ibis Budget is better than this one - No Kettle / tea / coffee - not sure if it is the usual practice in Europe - Staff is quite nice though

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Other web-users rate our hotel

  • 1,344 reviews 9.6/10 Location
  • 1,316 reviews 6.3/10 Room
  • 1,089 reviews 8.8/10 Service
  • 17 reviews 7.9/10 WiFi
  • 552 reviews 6.9/10 Cleanliness
  • 511 reviews 7.4/10 Breakfast
  • 209 reviews 9/10 Vibe
  • 11 reviews 2.3/10 Pool

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