ibis Rotterdam City Centre Hotel 3 stars

You just got a 7 because I booked the room and Checked in put never slept there

The only trouble I had (its not a big deal) is the difference when roomservice is coming in the morning. 2days they came very late but I didn’t notice them cause I was on 11 o’clock out of the hotel but on my last night in that morning they came around at 8 o’clock that was a bid to early. Otherwise very good beds great rooms very friendly and helpful people awesome experience.

The staff was very helpful in getting us settled. The food in the restaurant was great and the bartenders were very helpful. I loved the informal atmosphere of the bar area.

Great location, good value and excellent service

Anything that I could complain is water flowing in the lavabo. Concerning serves it is o.k.

I had to cancel because of the travel restrictions put on by the US. I had a non cancel reservation but because of the pandemic I hope that Accor will provide me with a refund.

Very smooth check- in and check-out process, super friendly and helpful staff and nice rooms. Nothing to improve :)

Super sympatric hotel in the heart of the city, great and friendly staff, just the place to be when in town.

Reception staff were extremely friendly and helpful. Room was clean and met my requirements.

good and basic, hope for better view from room next time... :-)

Friendly staff easy check in and out , check out up to 12 pm so that was relaxing.

I have by coincidence found the Ibis chain. First in Aalst Belgium, and now wherever I have the possibility to choose Ibis for my business travels. The Ibis hotels, in their new concept ?, offers pure value for money, and great service to me as a business traveller. Always friendly, well equipped rooms, a nice bar area, and a good decent breakfast. Everything is handled by down to earth staff members, in a relaxed and welcoming athmosphere.

We stayed as a group of four friends over three nights at this modern style hotel in the attractive Maritime Quarter of Rotterdam close to the city centre. It is close to the delightful Markthal with its tempting array of shops and food outlets. The hotel facilities are reasonable but there was an underlying sense that corners had been cut to keep down costs. We had just one towel each in our bathroom, the breakfast service was basic and at times chaotic with food shortages and a broken down self-service coffee/tea machine. The bar only seemed to be open when staff were available and was actually closed at 23.00 on a Saturday evening with a mystified queue of hotel residents forming without any information being offered about what was going on. The front desk, catering, housekeeping and bar staff were all pleasant to positively welcoming and there was a generally friendly ambiance about the place which we liked. We were offered a five euro rebate if we went without a daily room refresh - an easy offer to decline we felt! All in all, we felt the company accountants had more say over the operation than the hospitality professionals who do the valuable frontline work.

The hotel is located downtown, attractions and metro are in walking distance. Cleanness is average, the shower is surprisingly big, staff is helpful. Willing to return soon!

Rooms are not bad and in the good location. Only issue the door sounds from next room as the closing of door gives a banging sound at night which disturbs the sleep. Soft door closure mechanism could be helpful.