Novotel Rotterdam Brainpark 4 stars

Customer review rating (ALL Rating) 4.4/5 1,482 reviews

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Description

Hotel extras

  • All 210 hotelrooms are renovated in 2023.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Rotterdam AHOY, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

Our accommodation(s)

Hotel location

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Netherlands

GPS:51.915489, 4.52958

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT THE BRIDGE

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,482 reviews

TripAdvisor Rating  4.0/5  1,399 reviews

Customer review rating 4.5/5

P.j.l.m. G. Friends - Confirmed reviews ALL

Nice hotel a distance from the center but close to other beautiful places.

Dear Guest, Thank you for taking the time to share your review. We are thrilled to hear that your stay at Novotel Rotterdam Brainpark was a pleasant one. We hope we will have the opportunity to see you again in the future. Best regards, R

Comfortable stay

TripAdvisor rating 4.0/5

Tinuke o TripAdvisor review

It was a very comfortable hotel. The only issue I have with it really (and this is with all hotels) is the shower. These modern showers aren’t very functional especially if they don’t have doors. The floors get wet so easily and the mats become soaked. Had to request multiple floor mats for the bathroom because of that. Otherwise it’s a very comfortable hotel, staff was extremely nice and helpful, there’s a microwave in the lobby for use, only thing is it’s a bit far from the city.

Dear Guest, Thank you for your review about our hotel. We are delighted that you found our hotel comfortable and that our staff's friendliness made a positive impact on your stay. It's also pleasing to hear that the availability of a microwave in the lobby added convenience to your experience. However, we regret to hear about your disappointment with the shower design and the inconvenience it caused with the floor mats. We understand that the details make a big difference, and we will take your comments into consideration as we continuously seek to improve our guest experience. Finally, we hope that despite the distance, the easy access to local attractions and the city center via nearby public transport provided a convenient solution during your visit to Rotterdam. We are hoping to welcome you back in the future. All the best. Twan Trapman, Front Office Supervisor

Customer review rating 4.0/5

Nicole K. Families - Confirmed reviews ALL

Goed verblijf, perfecte ligging tov openbaar vervoer en centrum. Lekker ontbijt en vriendelijk personeel

Beste Nicole, Fijn dat u de tijd nam uw beoordeling achter te laten. Wat leuk dat u genoten heeft van uw verblijf bij ons en dat u erg tevreden was over onze gunstige ligging en onze gastvrije service! We noteren uw opmerking wat betreft de hygiëne op de kamer en zullen dit doorgeven aan ons schoonmaakteam. We hopen u in de toekomst opnieuw te mogen verwelkomen bij Novotel Rotterdam Brainpark. Met vriendelijke groet. Twan Trapman, Front Office Supervisor

Customer review rating 4.5/5

David H. Families - Confirmed reviews ALL

Restful, quiet hotel with good staff, parking and rooms, food toi

Dear David, Thank you for taking the time to share your review. It’s really rewarding to receive your positive feedback about our team members and the effort they made to ensure that this visit was memorable. We hope we will have the opportunity to see you again in the future. Best regards, Twan Trapman, Front Office Supervisor

Customer review rating 2.0/5

Heidi F. Families - Confirmed reviews ALL

Unfortunately it wasn’t a great experience as the room we had booked was not available when we arrived and we had to change rooms mid stay. Staff were helpful but the booking system seemed completely disorganised

Dear Heidi, Thank you for your feedback, While it is great to know that you appreciated our prime location, we regret that our usual high standards were not met and will be reviewing this with our reception team. We encourage you to let us know of any issues at the time, so we may have to opportunity to put things right. We hope to welcome you again in the future. Best wishes, Twan Trapman, Front Office Supervisor

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Other web-users rate our hotel

  • 860 reviews 8/10 Location
  • 1,863 reviews 7.2/10 Room
  • 1,140 reviews 8.2/10 Service
  • 20 reviews 8.3/10 WiFi
  • 857 reviews 8.4/10 Breakfast
  • 712 reviews 7.9/10 Cleanliness
  • 333 reviews 8.8/10 Vibe
  • 32 reviews 2.6/10 Wellness Area

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