Novotel Rotterdam Brainpark 4 stars

Customer review rating (ALL Rating) 4.4/5 1,576 reviews

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Novotel Rotterdam Brainpark - Image 1
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K.P. Van Der Mandelelaan 150, 3062 MB ROTTERDAM, Netherlands

Description

Hotel extras

  • All 210 hotelrooms are renovated in 2023.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Rotterdam AHOY, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

Our accommodation(s)

Hotel location

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Netherlands

GPS:51.915489, 4.52958

Telephone
Fax +31 10 253 2571

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant The Bridge

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,576 reviews

TripAdvisor Rating  4.0/5  1,394 reviews

Good stay

Customer review rating 4.5/5

Harry B. E. Business - Confirmed reviews ALL

It was a wonderful experience, especially, the room design.

Dear Harry, Thank you for taking the time to share your review. We are thrilled that your stay with us was a memorable one, and we appreciate your remarks. We are delighted that the design of our rooms provided you with comfort and satisfaction during your stay. Our rooms are thoughtfully designed to create a harmonious and modern atmosphere for both business and leisure travelers. However, we understand that our policy on not accepting cash payments may have caused some inconvenience. As a progressive hotel, we've implemented this policy to ensure a more secure and seamless transaction process for our guests, though we recognize that this may not suit everyone's preferences. Nonetheless, we are pleased to hear that the cleanliness of our hotel met your high standards and contributed positively to your overall experience, as we strive to maintain impeccable standards of hygiene and comfort for all our guests. We hope we will have the opportunity to see you again in the future. Best regards, Ryan Lala, Front Office Manager

Great service, but noisy stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The arrival and stay went very smoothly. Only I had not expected the construction site beside the building to start with heavy construction at 6am. Also, I had problems with the ventilation. It said it was "off" but made a lot of noise, even after following the reception's instructions.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found the service during your stay to be commendable and that the cleanliness of our facilities met your standards, reflecting our commitment to providing a comfortable environment for our guests. However, we regret to hear about the disturbances caused by the external construction and the noise from the ventilation system. We understand how important a quiet atmosphere is for a restful stay. We will take your comments into consideration as we continuously strive to offer a serene and enjoyable experience for all of our guests. Furthermore, we appreciate your suggestions regarding our catering options and are exploring ways to incorporate more plant-based and organic choices to align with sustainable practices. Nonetheless, we hope that you were able to appreciate the prime location of Novotel Rotterdam Brainpark, with easy access to public transport and proximity to local attractions. Our aim is to ensure that every guest enjoys a pleasant visit, and we are grateful for the opportunity to learn from your insights. We hope to welcome you back to Novotel Rotterdam Brainpark for an even better stay in the future. Best regards. Oguz | Novotel Rotterdam Brainpark

Everything was good and helpful

Customer review rating 5.0/5

Alaa A. Families - Confirmed reviews ALL

It was very comfortable staying in the hotel

Dear Alaa, Thank you very much for this kind review of your recent stay. We are delighted to hear that you had a good stay with us. We look forward to seeing you again soon. Best regards, Romy Boender Front Office Supervisor

well located

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

when we arrived couldf not check-in into the room 'cause it was not ready yet, could enter after 15:40 only. @ breakfast there was a huge queue, both before entering the restaurant an than inside, @ coffee machine.

Dear Guest, Thank you for taking the time to share your review. We are pleased that you found our hotel well-located, offering convenient access to local attractions and public transport. However, we are sorry to hear about the delay you encountered during check-in and the waiting time at breakfast. We understand how precious your time is, especially when traveling. Please accept our apologies for any inconvenience these issues may have caused you. We value your feedback as a member of ALL – Accor Live Limitless loyalty programme and will take your comments into consideration as we strive to provide a seamless experience for all our guests. We hope we will have the opportunity to see you again in the future. Best regards, Oguz | Novotel Rotterdam Brainpark

Well Located

Customer review rating 3.5/5

Ravi Families - Confirmed reviews ALL

Honestly, the stay was pretty average, house keeping was ordinary and so was the guest service, however the standard of services in Asia is way better than in Europe

Dear Ravi, Thank you for taking the time to share your review. We are pleased that you found our hotel well-located, However, we regret to hear that our housekeeping services did not meet your expectations. We apologize if we fell short in this regard. Furthermore, we understand the importance of exceptional guest service and are sorry if you felt that our service did not compare favorably with your experiences in Asia. We value the perspectives of our international guests and are always eager to learn how we can enhance our hospitality. Best regards, Oguz | Novotel Rotterdam Brainpark

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Other web-users rate our hotel

  • 811 reviews 7.6/10 Location
  • 1,844 reviews 7.1/10 Room
  • 1,142 reviews 8.1/10 Service
  • 23 reviews 8.7/10 WiFi
  • 824 reviews 8.2/10 Breakfast
  • 664 reviews 7.6/10 Cleanliness
  • 35 reviews 1.9/10 Wellness Area
  • 24 reviews 1.9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.