Novotel Rotterdam Brainpark 4 stars
Customer review rating (ALL Rating) 4.2/5 1,758 reviews
K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
BUSLINE: 83/87/88/89/140 Hess
KRALINGSE ZOOM: A / B / C KRALINGSE ZOOM
METRO: A / B / C KRALINGSE ZOOM
ROTTERDAM AIRPORT At 8km / 4 miles
CENTRAL STATION At 6km / 3 miles
Check-in from - Check out up to
Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.
The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for two children up to 16 years of age when sharing a room with their parents or grandparents.
Our guest reviews
100% genuine reviews from our guestsFind out more
Customer review rating 4.0/5
Bernard Couples - Confirmed reviews ALL
Did everything as expected from a mid range hotel. Room was clean, comfortable, well equipped, and a good size. Restaurant downstairs was a bit pricey, but convenient. We stayed on the top floor and the view was pretty nice. It's about a 10min walk to the nearest metro station or tram.
Dear Bernard, Thank you for taking the time to share your feedback. We are pleased you appreciated the high standards we strive to uphold. We are always open to feedback that may highlight areas for improvement and have taken note of your comment. We hope that we can welcome you back in the future. Kindest regards, Kimberly Appels, Operations Manager
Customer review rating 4.5/5
Ljudmilla T. Families - Confirmed reviews ALL
Child friendly hotel, neat and very friendly staff.
Dear Ljudmilla, Thank you for taking the time to let us know your opinion of your recent stay. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward. We all look forward to welcoming you back in the future. Kind regards, Kimberly Appels, Operations Manager
Great Customer Service from Shenaz
Customer review rating 4.0/5
Ilona F. Families - Confirmed reviews ALL
Overall good experience, hotel was clean, facilities updated and restaurant food tasted well. Excellent customer service from receptionist Shenaz- very helpful, professional- impressed!
Dear Ilona, Thank you for such a positive review. We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding. We look forward to welcoming you back on a future occasion. Warm regards, Shehnaaz Sheikkariem, Supervisor Front office
Well located, friendly personal, good breakfast
Customer review rating 5.0/5
Yana V. Families - Confirmed reviews ALL
I am glad to recommend this hotel for all people. We were with our dog. And it was comfortable in all senses. Good breakfast.
Dear Yana, Thank you for this positive review of your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. Thank you for highlighting our great location. We hope to see you again soon, Kind regards, Shehnaaz Sheikkariem, Supervisor Front office
Customer review rating 0.5/5
Dilani Families - Confirmed reviews ALL
Unprofessional workers. We have lost our gold ring that kept on the table . When I inform that at the reception . There was so unprofessional.
Dear A., Thank you for taking the time to review your stay. We regret that your recent stay did not entirely meet your expectations, and apologise for any inconvenience. We value all feedback from our guests and we would appreciate more details to help us to improve our services. Kind regards, Shehnaaz Sheikkariem, Supervisor Front office
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