Novotel Rotterdam Brainpark 4 stars

Customer review rating (ALL Rating) 4.5/5 1,598 reviews

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Description

Hotel extras

  • All 210 hotelrooms are renovated in 2023.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Rotterdam AHOY, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

Our accommodation(s)

Hotel location

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Netherlands

GPS:51.915489, 4.52958

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT THE BRIDGE

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,598 reviews

Customer review rating 5.0/5

Baassit S. Families - Confirmed reviews ALL

Excellent customer service

Dear Baassit, Thank you for your positive feedback. It’s wonderful to know you enjoyed your time with us. Our staff works diligently to ensure every guest receives warm hospitality, and we’re glad our central location made your family trip smoother. The proximity to public transport and major attractions remains a key advantage for our visitors. We hope to see you again soon for another enjoyable experience. Best wishes, Elodie van der Waal, Front Office Supervisor

Customer review rating 5.0/5

Aigerim S. Families - Confirmed reviews ALL

Thank you, we enjoyed staying at the Hotel.

Dear Aigerim, Thank you for your positive feedback. We’re pleased your family had a great experience at our hotel. Your satisfaction as a loyal Classic member means a lot to us. We hope the convenience of our booking process and family-focused offerings made your trip seamless. We all look forward to the pleasure of seeing you again in the future. Kind regards, Twan Trapman, Front Office Supervisor

Customer review rating 4.0/5

Maikel D. V. Business - Confirmed reviews ALL

Goede service.

Beste Maikel, Bedankt voor uw beoordeling. Fijn om te horen dat onze service en bar u zijn bevallen. Uw tevredenheid staat bij ons voorop. Wat betreft het reserveren via onze website, we begrijpen dat dit ongemak veroorzaakte. Uw feedback is belangrijk voor verdere verbeteringen. Tot slot waren we blij over uw positieve woorden over het personeel. Deze delen wij graag met het hele team. Graag tot d. volgende keer. Met vriendelijke groet, Twan Trapman, Front Office Supervisor

Customer review rating 3.5/5

Hanane E. E. Families - Confirmed reviews ALL

The hotel is clean, the staff are friendly, no far from the city all the transportation is available. It was a nice experience for staying at hotel Novotel the kids loved to.

Dear Hanane, Thank you for writing a review of your recent visit and for recommending our hotel. We’re delighted our staff’s hospitality and convenient location contributed positively to your family visit. While we regret any shortcomings in breakfast diversity, your feedback helps us improve. Our team takes pride in offering quick transport links to Rotterdam’s attractions, making urban adventures effortless. Your loyalty as a Classic member is truly appreciated, and we remain dedicated to exceeding your expectations. We hope to welcome you back in the future. All the best, Twan Trapman, Front Office Supervisor

Customer review rating 2.0/5

Jan E. Business - Confirmed reviews ALL

The hotel is loosing it's attractiveness. No newspaper, cleanlyness is going backwards, smell in the room (reported) cover airco in the room not in place (reported). A pity to see, as have always stayed with pleasure.

Dear Jan, Thank you for taking the time to share your feedback. We regret the maintenance and housekeeping shortcomings you experienced. All guest rooms undergo rigorous daily cleaning checks, and our air conditioning units receive scheduled professional maintenance. Your report enabled immediate verification and confirmation of proper system functionality. We remain committed to consistent quality across all aspects of your stay. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Twan Trapman, Front Office Supervisor

Other web-users rate our hotel

  • 886 reviews 8/10 Location
  • 1,693 reviews 7.3/10 Room
  • 1,138 reviews 8.5/10 Service
  • 18 reviews 7.5/10 WiFi
  • 808 reviews 8.2/10 Breakfast
  • 672 reviews 7.7/10 Cleanliness
  • 315 reviews 5.6/10 Food
  • 276 reviews 8.8/10 Vibe

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