Novotel Rotterdam Brainpark 4 stars

Customer review rating (ALL Rating) 4.4/5 1,540 reviews

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Description

Hotel extras

  • All 210 hotelrooms are renovated in 2023.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Rotterdam AHOY, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

Our accommodation(s)

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Room 1

Hotel location

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Netherlands

GPS:51.915489, 4.52958

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT THE BRIDGE

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,540 reviews

TripAdvisor Rating  4.0/5  1,395 reviews

We could see a football place and a little bit of the centrum of Rotterdam.

Customer review rating 4.5/5

Unumunkh Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your review. We are pleased you enjoyed staying at our hotel and that our team were attentive to your needs. We hope we will have the opportunity to see you again in the future. Best regards, Ryan Lala, Front Office Manager

Poor selection of evening meal

TripAdvisor rating 3.0/5

Craig W Business - TripAdvisor review

Dear Craig, Thank you for taking the time to share your review. We are pleased that you found the room to your liking, with its comfortable furnishings and amenities designed to make your stay enjoyable. Our accommodations are thoughtfully equipped to provide both relaxation and functionality. We also acknowledge your concern regarding the desk space in the room, and we appreciate you bringing this to our attention. We strive to provide a complete work environment for all our guests and provide rooms with a desk in our executive and long-stay rooms. However, we regret to hear that our evening meal selection did not meet your expectations, and that you encountered delays with our room service. We understand how important timely and satisfying dining experiences are for our guests, and we apologize for any inconvenience this may have caused. Additionally, we are sorry to learn that the communication with our staff was not as attentive as we aim for it to be. Finally, it is great to hear that our breakfast was to your satisfaction. Our extensive breakfast buffet is crafted to offer a wide variety of choices to start the day right. We all hope that we will have the chance to welcome you back on another occasion. Kindest regards, Ryan Lala, Front Office Manager

Pleasant short stay

Customer review rating 3.5/5

Hugh J. Business - Confirmed reviews ALL

Dear Hugh, Thank you for taking the time to share your review. Our team strives to create a memorable experience for our guests by always providing top-notch service, and we appreciate your mention of their quality service. We apologise for any inconvenience and will look into the issue you mention immediately. In the future, please don\'t hesitate to notify our team during your stay so that we can find a solution while you are still with us. We hope we will have the opportunity to see you again in the future. Best regards, Ryan Lala, Front Office Manager

Thank you for the receptionist who welcomed us!

Customer review rating 5.0/5

Estelle Couples - Confirmed reviews ALL

Dear Estelle, Thank you very much for your kind review. We are happy your stay with us was enjoyable. It is always rewarding for our team to be complimented by a guest and encourages us to continue with our efforts. It would be a pleasure to welcome you back. Best wishes, Ryan Lala, Front Office Manager

Pleasant stay with good food and drinks

Customer review rating 5.0/5

Rishabh Business - Confirmed reviews ALL

Dear Rishabh, Thank you very much for this kind review of your recent stay. The satisfaction of our guests during their stay among us is very gratifying for our team. We look forward to seeing you again soon. Best regards, Ryan Lala, Front Office Manager

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Other web-users rate our hotel

  • 856 reviews 7.9/10 Location
  • 1,854 reviews 7.2/10 Room
  • 1,139 reviews 8.2/10 Service
  • 20 reviews 7.6/10 WiFi
  • 851 reviews 8.3/10 Breakfast
  • 699 reviews 7.7/10 Cleanliness
  • 33 reviews 2.6/10 Wellness Area

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