Novotel Rotterdam Brainpark 4 stars

Customer review rating (ALL Rating) 4.5/5 1,574 reviews

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Description

Hotel extras

  • All 210 hotelrooms are renovated in 2023.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Rotterdam AHOY, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

Our accommodation(s)

Hotel location

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Netherlands

GPS:51.915489, 4.52958

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT THE BRIDGE

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,574 reviews

Customer review rating 4.0/5

Clara E. Families - Confirmed reviews ALL

Please put hooks in the bedrooms for coats and towels.

Dear Clara, Thank you for your feedback. It’s wonderful to know your family enjoyed their time with us and found our app convenient for bookings. Your loyalty as a Classic member is highly valued. However, we apologize if the room storage didn’t meet your needs. Please know our team is always ready to assist with any in-stay requests to enhance comfort. Nonetheless, our proximity to Rotterdam’s key destinations is something we trust added convenience to your visit. The entire team looks forward to seeing you again in the future. Kind regards, Twan Trapman, Front Office Supervisor

Customer review rating 5.0/5

Emma D. Families - Confirmed reviews ALL

This is an excellent base for myself and my son second time

Dear Emma, Thank you for your positive feedback. We are delighted that you and your son enjoyed another excellent stay with us. It’s wonderful to hear our family-friendly amenities met your needs and that booking through Accor was convenient. We also appreciate your loyalty as a Classic member and are glad you found value in our program. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Twan Trapman, Front Office Supervisor

Customer review rating 3.5/5

Erik G. Business - Confirmed reviews ALL

I noticed, I have been several times to your hotel. that the reception crew in the evening is not motivated and you feel like you are bothering them when you are checking in. This I encountered now already 3-4 times. From the otherside - your nic\ght shift (I normally leave early) are great, helpfull, friendly. this is how you expect a friendly crew - they are much better then most hotels where I stay.

Dear Erik, Thank you for reviewing your visit to our hotel. We’re pleased to know you found good value during your business stay and appreciated our sustainability initiatives. However, we sincerely regret that some aspects of your experience fell short of expectations. Your comments about our reception service have been noted, and we’ll use them to enhance our training programs. Regarding the entrance doors, we’re reviewing their functionality to ensure smoother access. Your loyalty as a Classic member means a great deal, and we’re glad you continue choosing us for your travels. We hope to have the pleasure of welcoming you again. Kind regards, Twan Trapman, Front Office Supervisor

Customer review rating 4.5/5

Daniel V. K. Families - Confirmed reviews ALL

Nice Calm stay, we enjoyed the room and hotel.

Dear Daniel, It was a pleasure to receive this kind review of your time with us. Thank you for highlighting your positive experience with our accommodations and loyalty benefits. We apologize for any confusion during your booking process. Rest assured, we prioritize clear communication to enhance future stays. Our proximity to Rotterdam’s highlights remains a key advantage for guests like your family. We hope to welcome you back. Best wishes, Twan Trapman, Front Office Supervisor

Customer review rating 3.5/5

Adrian K. Business - Confirmed reviews ALL

The front desk was super helpfull. Gim room is small, dark and need to be restored. Breakfast was simple but scrambleegss was tragic standard from egss powder or something worst.

Dear Adrian, Thank you for taking the time to share your thoughts with us. Our front desk team’s dedication and our sustainability efforts are points we take great pride in, and we are thrilled these contributed positively to your stay. Still, we deeply regret the shortcomings you experienced. We will address your concerns regarding breakfast quality and room comfort with our relevant teams. Finally, your acknowledgment of our convenient location near Rotterdam’s key areas is much appreciated. This accessibility remains a cornerstone of our service for business travelers. We hope to welcome you back. Best wishes, Twan Trapman, Front Office Supervisor

Other web-users rate our hotel

  • 880 reviews 8/10 Location
  • 1,728 reviews 7.2/10 Room
  • 1,145 reviews 8.5/10 Service
  • 19 reviews 8/10 WiFi
  • 826 reviews 8.2/10 Breakfast
  • 678 reviews 7.6/10 Cleanliness
  • 287 reviews 8.9/10 Vibe
  • 38 reviews 3.2/10 Wellness Area

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