Novotel Rotterdam Brainpark Hotel 4 stars

Customer review rating 4.3/5 9,791 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Rotterdam Brainpark
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • An ALLSAFE NSF Euro Consultants certified hotel.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years old can stay and have breakfast for free*

  • Close to Kralingse Bos, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
  • Other sports activities
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB
rotterdam
netherlands

Tel: +31102532532

Fax: (+31)10/2532571

Check-in from 14h00

Check out up to 12h00

  • BUSLINE :  83/87/88/89/140 Hess

  • HES :  HES

  • KRALINGSE ZOOM :  A / B / C KRALINGSE ZOOM

  • METRO :  A / B / C KRALINGSE ZOOM

  • By plane

    ROTTERDAM AIRPORT At 8km / 4 miles

  • By train

    CENTRAL STATION At 6km / 3 miles

GPS :51.915489, 4.52958

Our accommodation(s)

The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for two children up to 16 years of age when sharing a room with their parents or grandparents.

Superior room with one double bed and one sofa bed

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with one double bed and two single sofa beds

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with twin beds and one sofa bed

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room with one double bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with one double bed and one sofa bed

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

RESTAURANT NJOY

Type of cuisine: International

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

Lunch

06:00 - 12:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR URBN

Non contractual photo

Musical entertainment on request.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 565

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Rotterdam Brainpark

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

9,791 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,272 reviews

Nice staff, convenient location

Customer review rating 4.3/5

Lk Business - 21/10/2020 Confirmed reviews ALL

I have stayed at the Novotel Brain Park, Rotterdam, many times over the last year due to work. I've always found the staff to be helpful and attentive - given the difficult current situation, the time I've spent at the hotel has been as comfortable as reasonable to expect. If there was any thing negative to say, it would be that the facilities / rooms could do with updating - there was drainage issues in the bathroom, the air-con failed several times - the gym facilities are below average - and the room glazing is completely ineffective at blocking out the road noise if you get a room on the back of the hotel.

Dear KEITH L., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located for Ikazia Brainpark

Customer review rating 4.3/5

Mark&peter W. Couples - 18/10/2020 Confirmed reviews ALL

Well the first impression was Stephanie from reception wonderful lady you should be really proud.

Dear Mr Wilkonson, Thank you very much for the great review you gave us! It makes us very happy to read that you enjoyed your stay so much. We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. Especially with Stephanie, indeed we are very proud to read this kind of comments. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to keep the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcome you back in the future. With warm regards, Sabine Schippers Assistant Front Office Manager

Great service

Customer review rating 4.3/5

Anonymous Business - 09/10/2020 Confirmed reviews ALL

Everyone in the hotel was welcoming and friendly.

Dear Sy X., Wow... What a great review we have received from you, thank you very much! We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will stimulate everyone to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hopefully we can welcome you back soon! With warm regards, Sabine Schippers Assistant Front Office Manager

J2L

TripAdvisor rating 4.0/5

Jean-Luc L Business - 05/10/2020 TripAdvisor review

Perfect! Very nice team at reception, restaurant and for breakfast Improvements and embellishment will soon be necessary. Rooms became older. Otherwise, everything is fine. Particular welcome to Platinum members

Well located

Customer review rating 4.3/5

Anders L. Business - 28/09/2020 Confirmed reviews ALL

Well located, just 10 min with car to our customer, well met by the personnel in the hotel and restaurant.

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Sabine Schippers Assistant Front Office Manager

noisy, arrogant

Customer review rating 4.3/5

Anonymous Business - 27/09/2020 Confirmed reviews ALL

I found in the morning insect in my bath, not very pleasent surprise. Unpleasent lady at breakfast stuff, still don t understand why for number 1106 it is impossible to understand if client says "eleven oh six" and it is insisted to repeat after her "eleven zero six". Grammatical lessons in the morning not so much appreciated :). I could hear truffic noise in the room. Location wise perfect for me.

Dear Mrs L., Thank you for taking the time to tell us about your experience at the Novotel Rotterdam Brainpark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have shared your feedback regarding the lady at the breeakfast with our F&B Manager. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With warm regards, Sabine Schippers Assistant Front Office Manager

Fantastic location l

Customer review rating 4.3/5

Mr T. A. Couples - 21/09/2020 Confirmed reviews ALL

I felt comfortable and had a great rest because of the quietness of the location. Very friendly staff and exhibited ready to help attitude. Great staff !!

Dear Mr. A., We are honored to read that you enjoyed your stay and to read all the nice compliments about your stay with us. It is always a pleasure to receive positive feedback and it is a pleasure to read that you have found the excellency in all our services and facilities. I will certainly share your praise with the entire team as I am sure they would be happy to know how pleased you have been with the level of service offered. Also, great to hear that Sabine helped you at perfectly, I will surely inform her about your kind words. We would be delighted to have the chance to welcome you again at Novotel Rotterdam Brainpark. Please let us know when you are planning to visit us again. With kind regards, Dyonne de Vos Novotel Rotterdam Brainpark Supervisor Front Office

Sadly located, but good for highways.

Customer review rating 4.3/5

Ma Business - 20/09/2020 Confirmed reviews ALL

Friendly stuff, good restaurant, nice view. Good and cheap secure parking. Bad conditions of sanitary.

Ok located, quiet room

Customer review rating 4.3/5

Jursly Solo - 13/09/2020 Confirmed reviews ALL

ok

great hotel. but do not get status rewards

Customer review rating 4.3/5

David Business - 12/09/2020 Confirmed reviews ALL

great hotel. been staying here for years. even during covid 19, everything is handled great but recently the reward status means nothing. no rewards or perks.

Dear Mr. E., I very much appreciate your comments regarding your latest stay at Novotel Rotterdam Brainpark. Great to hear that Ludo served you perfectly! I just informed him about your compliments and he was honored to hear it. It is a pleasure to read that you always enjoy your stays in our hotel and appreciate the measures we took regarding Covid-19. Nevertheless, I am sorry to read that lately you have not received any compensation for your Diamond status. Please rest assured that next time we will give you a warm welcome and take better care of this. Thank you again and I look forward welcoming you back anytime soon. With kind regards, Dyonne de Vos Novotel Rotterdam Brainpark Supervisor Front Office

Good stay

Customer review rating 4.3/5

Leo Friends - 10/09/2020 Confirmed reviews ALL

3 adult Friends / 2 beds and one convertible bed

Nice hotel close to the place where we needed to be.

Customer review rating 4.3/5

Nk Friends - 07/09/2020 Confirmed reviews ALL

Nothing special, but just what we needed; clean, comfortable, good service, friendly and helpful staff.

best location for Universty

Customer review rating 4.3/5

Anonymous Families - 05/09/2020 Confirmed reviews ALL

wondeful view over University campus, over green area, over Rotterdam. Just next to the highway, you cannot get lost and no queues to leave. 5 min from city centre. Several rooms have a bathtub at no extra charge. Parking is ALWAYS available at cheap cost compared to city centre.

Great and friendly staff

Customer review rating 4.3/5

Mr A. M. Business - 01/09/2020 Confirmed reviews ALL

Excellent

Good stay

Customer review rating 4.3/5

Alex S. Families - 27/08/2020 Confirmed reviews ALL

Staff very nice

Well located

Customer review rating 4.3/5

Omar A. F. Business - 26/08/2020 Confirmed reviews ALL

It was amazing

Really good.

Customer review rating 4.3/5

Prince A. G. B. Business - 25/08/2020 Confirmed reviews ALL

Well and nice time with Novotel.

I loved every thing

Customer review rating 4.3/5

Jwan Families - 24/08/2020 Confirmed reviews ALL

I loved the view from my window. My hotel room was very comfortable and I liked everything. The staff are very friendly.

unsafe

Customer review rating 4.3/5

Anonymous Solo - 22/08/2020 Confirmed reviews ALL

Not a single staff person was wearing a mask. Told me it “wasn’t a threat” when Zuid Holland has the highest number of cases in the Netherlands and there is a spike in coronavirus currently

Great Location for our office

Customer review rating 4.3/5

Peter J. Business - 21/08/2020 Confirmed reviews ALL

Friendly staff and helpful

Our most recent 20 reviews

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