Novotel Rotterdam Brainpark 4 stars

Customer review rating (ALL Rating) 4.4/5 1,584 reviews

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Novotel Rotterdam Brainpark - Image 1
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Novotel Rotterdam Brainpark - Image 4
K.P. Van Der Mandelelaan 150, 3062 MB ROTTERDAM, Netherlands

Description

Hotel extras

  • All 210 hotelrooms are renovated in 2023.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Rotterdam AHOY, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

Our accommodation(s)

Hotel location

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Netherlands

GPS:51.915489, 4.52958

Telephone
Fax +31 10 253 2571

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant The Bridge

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,584 reviews

TripAdvisor Rating  4.0/5  1,394 reviews

Friendly receptionist !

Customer review rating 4.5/5

Edwin Business - Confirmed reviews ALL

Unplanned stay due to disruption of rail traffic.

Dear Edwin, Thank you for taking the time to share your review. We are thrilled to hear about your positive interaction with our reception team. However, we understand your preference for fresh air and regret that our window design did not meet this aspect of your expectations. Regarding the cups provided in the rooms, we strive to balance sustainability and convenience, though we recognize this may not always align with guest expectations. We hope you managed to take advantage of our hotel's convenient location and the array of amenities designed to make your stay, whether planned or spontaneous, as comfortable as possible. We hope we will have the opportunity to see you again in the future. Best regards, Ryan Lala, Front Office Manager

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Room was really Sober, no Closet for clothes. only a clothes rack. Paint on Wall ouside of bathroom was damaged. Better to paint it again! bathroom was good. breakfast good. One of my customers asked me if I would advice this for his customers, but m in doubt to be honest....

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our bathroom facilities to your liking and that our breakfast offering was to your satisfaction. These aspects are indeed integral to a comfortable stay, and we're glad they met your expectations. However, we have noted your comments regarding the room's condition and the lack of a closet for clothes. We understand how important it is to have a space that feels complete and comfortable, and we are continuously working on maintaining our rooms to the high standard our guests expect. Moreover, we appreciate your feedback on the aesthetic upkeep of our facilities; it is through comments like yours that we can identify areas for improvement. Please accept our apologies for any inconvenience these issues may have caused during your stay. Finally, we hope you were able to appreciate the panoramic views of Rotterdam from our well-appointed rooms and the convenience of our hotel's location, which offers easy access to various attractions and public transport options. We hope to welcome you back to Novotel Rotterdam Brainpark for an even better stay in the future. Best regards. Ryan Lala, Front Office Manager

Well located, dirty cups and glasses

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

I was disappointed that my cups and empty glasses weren’t removed and simply left to pile up over the 3 days !

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found our hotel well-located, offering convenient access to the city's landmarks and public transportation, as well as being in proximity to various museums and the Kralingse Bos for a leisurely stroll. However, we apologize for the oversight regarding the cleanliness of your room. We understand that returning to a tidy space is part of a comfortable stay, and we regret that the usual standards of upkeep were not met in this instance. We appreciate your suggestion and will take it into consideration to ensure that our guests' needs are fully catered to. We hope to welcome you back to Novotel Rotterdam Brainpark for an even better stay in the future. Best regards. Ryan Lala, Front Office Manager

Nice modern hotel

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good check in, spacious rooms, comfortable bed, huge tv, good shower, nice views

Dear Guest, Thank you for taking the time to share your review. We are truly thrilled to hear about the wonderful time you had during your stay at Novotel Rotterdam Brainpark. We are delighted that you enjoyed the spaciousness of our rooms, the comfort provided by our beds, and the in-room entertainment options. Our team takes pride in offering well-appointed accommodations with panoramic views that enhance the stay of our valued guests. However, we understand your concerns regarding sustainable development. We acknowledge the importance of environmental stewardship and continuously strive to improve our practices. We appreciate your honest feedback as it helps us to focus our efforts where they are most needed. We are proud to share with you that our building underwent the Breeam environmental assessment which shows our organisation is willing to go the extra mile. I agree that some times when you walk around you see some green label on the front of a building, and its giving a feeling that it is just there for show. Finally, we are pleased that the seamless check-in process and the quality of the shower facilities contributed to a positive experience. It is our goal to ensure every aspect of your stay is enjoyable, from arrival to departure. We hope we will have the opportunity to see you again in the future. Best regards, Ryan Lala, Front Office Manager

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

very good breakfast loved the buffet idea loved the little kiosk idea by the reception friendly and quick staff in the reception desk spacious rooms-loved that with kids not good housekeeping (not enough towels, not good cleaning, not leaving the necessary supplies - eg mugs- apart from the first day)

Dear Guest, Thanks for your review about our hotel. We are delighted that you enjoyed our extensive breakfast buffet and found the little kiosk by the reception to be a charming addition. It is also pleasing to hear that you appreciated our friendly and efficient reception staff, as well as the spacious rooms that accommodated your family comfortably. However, we regret to learn of the issues you experienced with housekeeping. We strive to provide our guests with an impeccable level of service, and we apologize if we fell short in ensuring your room was restocked and maintained to our usual standards. Additionally, we understand the importance of having a room ready for early arrivals, especially when traveling with children, and we empathize with the inconvenience this may have caused you. While we endeavor to accommodate early check-ins whenever possible, they are subject to availability and we regret any frustration this policy may have caused. Regarding your comments on pricing, we aim to offer competitive rates that reflect the quality of our facilities and services, and we are sorry if you felt the cost did not meet your expectations. Nonetheless, we're glad you found the room layout to be ideal for your family's needs. Our hotel’s location is designed to provide both convenience and comfort, easily accessible by public transport and proximate to the vibrant heart of Rotterdam, which we hope added value to your stay. We are hoping to welcome you back in the future. All the best. Ryan Lala, Front Office Manager

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.