Novotel Rotterdam Brainpark 4 stars

Customer review rating (ALL Rating) 4.5/5 1,669 reviews

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Description

Hotel extras

  • All 210 hotelrooms are renovated in 2023.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Rotterdam AHOY, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

Our accommodation(s)

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Room 1

Hotel location

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Netherlands

GPS:51.915489, 4.52958

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT THE BRIDGE

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,669 reviews

Customer review rating 3.0/5

Sheikha T. Couples - Confirmed reviews ALL

Dear Sheikha, Thank you for taking the time to share your thoughts with us. We are pleased to know our secure parking facility met your needs during your stay with us. However, we sincerely regret some aspects of your experience fell short of expectations. Our team strives to address concerns promptly and will review our protocols to ensure better follow-through. Freshness in accommodations remains a priority with our daily housekeeping service, and we encourage guests to contact reception immediately for urgent matters. Nonetheless, we appreciate your mention of our tranquil surroundings and convenient transport links to Rotterdam’s vibrant center. The Kralingse Zoom station’s proximity helps guests balance urban exploration with peaceful retreats. We hope to welcome you back for an improved experience in the future. Best wishes, Elodie van der Waal, Front Office Supervisor

Customer review rating 4.5/5

Hong L. Business - Confirmed reviews ALL

Dear Hong, Please accept our sincere thanks for this kind feedback. We’re delighted to hear you had a comfortable business stay at Novotel Rotterdam Brainpark. Our team takes pride in providing attentive service, and we’re thrilled this enhanced your visit. Your recognition of our colleagues’ efforts means a lot to us all. We look forward to welcoming you back. Best wishes, Elodie van der Waal, Front Office Supervisor

Customer review rating 4.5/5

Kathryn I. Families - Confirmed reviews ALL

Dear Kathryn I., It was a pleasure to receive this great review. We’re glad our rooms and breakfast met your family’s needs. Our team always enjoys helping guests make the most of our convenient location near both nature spots and cultural attractions. The positive feedback from our loyal ALL Accor members means the world to us. The entire team looks forward to seeing you again in the future. Kind regards, Elodie van der Waal, Front Office Supervisor

Customer review rating 2.5/5

Martin J. Families - Confirmed reviews ALL

Dear Martin, Thank you for your honest feedback. We are truly sorry to hear your recent family stay did not fully meet your expectations. Maintaining our rooms to the highest standards remains a priority, and we take your comments about the room condition very seriously. Our housekeeping team conducts daily inspections to address maintenance needs, and we regret this oversight during your visit. We appreciate your feedback regarding our loyalty program and will consider your perspective as we continually refine our Classic member benefits. Your patronage means a great deal to us, and we remain committed to improving every aspect of your experience. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Elodie van der Waal, Front Office Supervisor

Customer review rating 3.5/5

Agne S. Business - Confirmed reviews ALL

Dear Agne, Thank you for choosing our hotel and for sharing your review. We are glad to hear your stay started on a positive note and that our team could assist you with a room change when needed. That said, we sincerely regret that some aspects of your experience fell short of your expectations. The maintenance and housekeeping standards you encountered are not reflective of our usual service, and we will address these points with our teams to prevent recurrence. Nonetheless, we appreciate your recognition of our efforts through your 8/10 recommendation score. Our convenient location near public transport and key business hubs remains a highlight for many guests, and we hope it added ease to your business trip. We hope to be able to welcome you again. Best regards, Elodie van der Waal, Front Office Supervisor

Other web-users rate our hotel

  • 860 reviews 8.1/10 Location
  • 1,656 reviews 7.3/10 Room
  • 1,111 reviews 8.5/10 Service
  • 15 reviews 7.4/10 WiFi
  • 779 reviews 8.1/10 Breakfast
  • 655 reviews 7.5/10 Cleanliness
  • 268 reviews 8.6/10 Vibe
  • 39 reviews 3.2/10 Wellness Area

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