Novotel Rotterdam Brainpark 4 stars

Customer review rating (ALL Rating) 4.4/5 1,505 reviews

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Description

Hotel extras

  • All 210 hotelrooms are renovated in 2023.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Rotterdam AHOY, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

Our accommodation(s)

Hotel location

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Netherlands

GPS:51.915489, 4.52958

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT THE BRIDGE

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,505 reviews

TripAdvisor Rating  4.0/5  1,397 reviews

Comfortable stay good breakfast

Customer review rating 5.0/5

Louise T. Families - Confirmed reviews ALL

Very comfortable. Good location. Great breakfast.

Dear Louise, Thank you very much for your kind review. We are thrilled to hear that you found our location to be great and our team to be professional. It is always our goal to provide exceptional service to our valued guests like you. It would be a pleasure to welcome you back. Best wishes, Twan Trapman, Front Office Supervisor

Customer review rating 2.5/5

Catalin B. Families - Confirmed reviews ALL

Upon check-in, there was a discrepancy with our booking. We had reserved a family room but were given a double. Unfortunately, the staff was not attentive to our needs and didn't actively try to find a solution.

Dear Catalin, Thank you for taking the time to share your review. We are pleased that you had a good stay overall and appreciated our convenient location. We do our utmost to ensure that our guests have the best experience possible with us and we are sorry we fell short of your expectations; we will be addressing this with our Reception team. We hope we will have the opportunity to see you again in the future. Best regards, Twan Trapman, Front Office Supervisor

Customer review rating 3.5/5

Kristiaan H. Business - Confirmed reviews ALL

Stayed there for case comp- roomy - like rituals toiletries - wished there was a mini fridge in room- though I’m an Accor diamond member ( had sent no via email following booking) I didn’t get welcome drink and points not credited

Dear Kristiaan, Thank you for taking the time to share your review. We are delighted to know that you enjoyed your stay with us however we regret that you feel that your expectations were not completely met. Rest assured, we have taken good note of your comments. We hope we will have the opportunity to see you again in the future. Best regards, Ryan Lala, Front Office Manager

All together perfect

Customer review rating 5.0/5

Jennifer S. Families - Confirmed reviews ALL

Hotel is perfect clean beautiful perfect location friendly staff good food

Dear Jennifer, Thank you very much for your kind review. We are thrilled to hear that you appreciated our excellent location and found our front office team welcoming and helpful. It would be a pleasure to welcome you back. Best wishes, Romy Boender Front Office Supervisor

Friendly

Customer review rating 4.5/5

Et Friends - Confirmed reviews ALL

Helpful and Friendly staff

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you had a pleasant experience during your stay with us and thank you for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We are happy that you found our location ideal for your needs. We hope to welcome you back to Novotel Rotterdam Brainpark for an even better stay in the future. Best regards. Ryan Lala, Front Office Manager

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Other web-users rate our hotel

  • 861 reviews 8/10 Location
  • 1,857 reviews 7.3/10 Room
  • 1,138 reviews 8.2/10 Service
  • 20 reviews 7.9/10 WiFi
  • 854 reviews 8.3/10 Breakfast
  • 706 reviews 7.7/10 Cleanliness
  • 343 reviews 8.7/10 Vibe
  • 31 reviews 2.9/10 Wellness Area

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