Mercure Hotel Den Haag Central 4 stars

Customer review rating (ALL Rating) 4.5/5 1,244 reviews

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Mercure Hotel Den Haag Central - Image 1
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Spui 180, 2511 BW DEN HAAG, Netherlands

Description

Hotel extras

  • In the heart of the city with many nearby shops and cafes. Just 15 minutes from Scheveningen.

  • Easily reached by both car and public transport

  • Right in the cultural centre of the Hague

  • Restaurant, Bar and Terrace

  • Cards only hotel, no cash accepted

Our accommodation(s)

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Hotel location

Mercure Hotel Den Haag Central

Spui 180
2511 BW DEN HAAG
Netherlands

GPS:52.076229, 4.317884

Telephone
Fax +31 70 363 9398

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

SPUI 180

We would love to welcome you to our restaurant SPUI 180, where you can enjoy a variety of drinks, locally inspired dishes or snacks from our menu, which is seasonally updated

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,244 reviews

TripAdvisor Rating  4.2/5  1,146 reviews

Well located, very quiet and comfortable in the heart of the city.

Customer review rating 4.5/5

Dom Couples - Confirmed reviews ALL

Dear Dom, We would like to thank you for this review about your recent experience in our hotel. We are pleased to hear that the central location of our hotel and the peaceful ambiance within our rooms contributed positively to your stay, allowing you to fully enjoy the vibrancy of The Hague. However, we regret the inconvenience caused by the delay during check-in and the oversight in preparing your room to our standard. Please accept our apologies for the dissatisfaction this caused. We strive for consistency in honoring our loyalty program benefits and in our housekeeping protocols, both of which seem to have fallen short during your visit. Your feedback is invaluable to us and will be addressed with our team. Nonetheless, we are thrilled that you found our staff to be accommodating and that the spaciousness of your room enhanced your experience with us. Our team takes pride in ensuring our guests have a comfortable and enjoyable stay. Finally, we appreciate your positive remarks regarding our prime location, situated in the heart of the city, where culture, dining, and shopping are just a stone’s throw away. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Sara Abdelhalim, Front Office Supervisor

Well located, room clean and well-equipped

Customer review rating 3.0/5

Jos Business - Confirmed reviews ALL

Dear Jos, Thank you for taking the time to share your review. We are pleased that you found the room to be clean and well-equipped, which is a testament to our commitment to providing high-quality accommodations. Our team works diligently to ensure our guest rooms meet your needs and expectations, with amenities like our coffee and tea making facilities and queen size beds for your comfort. However, we regret to hear about the aspects of your stay that did not fully meet your expectations. We understand the inconvenience caused by the external building activities and its impact . While these factors are beyond our control, we empathize with your experience and would like to offer our apologies for any discomfort. We also take note of your experience at checkout and the service provided by our team. Please be assured that guest satisfaction is our top priority, and we are addressing your feedback internally to improve our service efficiency. Additionally, we acknowledge your comments regarding the atmosphere of our restaurant and the closure of the terrace during favorable weather. Your insights are valuable to us and will be considered as we continually strive to enhance our guest experience. Finally, we are delighted that you appreciated the prime location of Mercure Hotel Den Haag Central. Nestled in the heart of The Hague, our hotel is indeed well-positioned for guests to explore nearby shops, cafes, and cultural attractions. We hope we will have the opportunity to see you again in the future. Best regards, Sara Abdelhalim, Front Office Supervisor

Perfect stay

Customer review rating 5.0/5

Catherine A. Solo - Confirmed reviews ALL

Dear Catherine, Thank you very much for your kind review. It warms our hearts to hear that your stay at Mercure Hotel Den Haag Central was enjoyable. We are thrilled that the comfort of your room and the cleanliness met your expectations, ensuring a serene retreat amidst your travels. Our team is also delighted to know that the in-room amenities, including the complimentary soft drinks and the plush robe and slippers, contributed to a memorable experience for you. Nonetheless, our staff is most flattered by your kind words. It is fantastic that their friendly and helpful demeanor left a lasting impression, particularly the warm welcome provided by our receptionist on the morning of the 4th of April. Finally, we are pleased that our central location served as the perfect base for you to explore the city with ease. It would be a pleasure to welcome you back. Best wishes, Sara Abdelhalim, Front Office Supervisor

well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thanks for your review about our hotel. We are delighted that you appreciated the location of our hotel, nestled in the vibrant heart of The Hague and surrounded by a plethora of shops, cafes, and cultural attractions, all within walking distance. Nonetheless, we are sincerely sorry to hear about the inconvenience you faced upon check-in regarding room allocation. While we strive to fulfill all our guests’ requests, it seems we fell short in this instance. We appreciate your understanding as our reception team worked to accommodate your needs and will continue to review our reservation procedures to improve our service. We are hoping to welcome you back in the future. All the best. Sara Abdelhalim, Front Office Supervisor

Short stay

Customer review rating 5.0/5

Norrie D. Solo - Confirmed reviews ALL

Dear D., Thank you very much for this kind review of your recent stay. We are delighted that you had a pleasant stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations; we will be sure to pass on your comments. We look forward to seeing you again soon. Best regards, Sara Abdelhalim, Front Office Supervisor

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Other web-users rate our hotel

  • 787 reviews 9.4/10 Location
  • 970 reviews 7.4/10 Room
  • 800 reviews 8.7/10 Service
  • 26 reviews 6.7/10 WiFi
  • 469 reviews 8.1/10 Breakfast
  • 393 reviews 6/10 Cleanliness
  • 12 reviews 1.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.