Mercure Hotel Den Haag Central 4 stars

We've stayed before, everything was great. The only suggestion is that guests have some access to coffee in the morning, even if you have to pay for it. I am an early riser and there is nothing open in the area, other than Starbucks at the station. Guests really should have some access to coffee in the room, or in the lobby or at the restaurant for take-out. I asked and was told that this wasn't possible. We had not purchased the breakfast with our room. We went one day and for how it is not with Covid restrictions, the price for breakfast is very high for what is offered.

Good stay, well located and very confortable, nice staff

We had a perfect stay! The staff is really nice and the hotel was beautifull and clean. The location is amazing in dowtown.

Thank you mercure hotel den haag centrum. Was very kind people from the day we enter. Best location not in front of stores, best of all the people who let us check in early and late check out. Me and my daughter had a good night rest

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Great stay in a well located hotel. Nice staff members who helped to check us in. The rooms were pretty and tidy.

I enjoyed my work stay at Mercure Hotel, the staff was friendly and helpful. The room was warm and cozy, beautiful view from the 9th floor. Due to the current Covid measures breakfast, lunch and dinner was enjoyed from the comfort of my room.

The summary covers it, but the place looks great, it's a short enough walk from Centraal Station, it's well maintained, and the staff couldn't have been more helpful.

Location was great, easy check in. But housekeeping service was poor. On Day 2 - no tea/coffee refill. On Day 3, only one towel set left while 2 adults were staying in the room. I had to call reception at 2 am and ask for extra set. On Day 3 at 9.20 am housekeeping lady came into the room while we were sleeping. Plus, breakfast fee was way too expensive.

It was a very fine stay in Mercure Central because of the service. At the Reception, Bar, Breakfast. The room for disabled was good, okay. But, there are some details that could be better for wheelchairusers. If you’re interested please email me or call me to tell. It’s proven again: Good service tackles a lot of problems or inconvenience. Human element! Top personnel so far during my stay!

Perfect business hotel. Very convient, on a walking distance from the central place (Plein) near parliament and the governmental area. Clean, comfortable rooms and a very friendly staff hosting. Breakfast is complete and offers a brought variaty.

We have been here many times (2-3 times a year) for 3 years. The breakfast is excellent and very expanded. This time the bed was saggy, unfortunately. Service is perfect, front desk speak more languages.

The hotel is in line with the Mercure Standard. The big problem is the absence of parking in the hotel itself. You have to park in a not too far paying parking. Price : 35 € for a day ! This is to be considered as a part of the room's price. The hotel should at least have an arrangement with this paying parking to reduce the cost a bit. As usual great breakfast buffet (although one of the coffee machine was not working)

I stayed three nights attending a conference at the Fokker terminal. Hotel is well located for the central train station for transfers with Schipol and for venues in Den Haag. Fokker Terminal is a 25 min walk or 10 min Uber ride. Hotel is efficient and comfortable.

The check-in was quite negative and the checkout was even less pleasant. I had check-in by internet but when I arrived I had to give most of the data again (up to a point where I refused). In the last day my wife and me went for a walk, got lost and we arrived 45 min after the limit for the checkout. A person (apparently senior) treated us unacceptably rudely as if he was a professor and I was a misbehaving child. I was about to shout back and put him in his place of someone serving a paying client when a young woman came to his rescue and took hold of the checkout process. Fortunately. She was very nice and helped us with the taxi. The main lamp in the room was not functioning and although I asked twice to be repaired it was not done (I stayed 1 week). There was also a lamp missing in the bathroom. Although we were two they insisted in putting only one towel. We asked for a bed for our baby which was done from the first day.