Mercure Hotel Den Haag Central 4 stars

Customer review rating (ALL Rating) 4.5/5 1,511 reviews

Mercure Hotel Den Haag Central - Image 1
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ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE NSF Euro Consultants S.A. certified hotel.

  • Easily reached by both car and public transport

  • In the heart of the city with many nearby shops and cafes. Just 15 minutes from Scheveningen.

  • Restaurant, Bar and Terrace

  • Reception at your service 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Mercure Hotel Den Haag Central

Spui 180

GPS:52.076229, 4.317884

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

SPUI 180

We would love to welcome you to our restaurant SPUI 180, where you can enjoy a light meal or snack from our menu, which is regularly updated

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,511 reviews

TripAdvisor Rating  4.0/5  1,137 reviews

Certificate of excellence 2023

good location

Customer review rating 3.5/5

August Couples - Confirmed reviews ALL


Dear Othmar, We appreciate the time you have taken to share your feedback. We're glad you found our location to be convenient for your needs. Our central position in The Hague indeed offers easy access to shops, cafes, and cultural sites. We apologize for the oversight regarding the desk lamp bulb and the towels; this is certainly not reflective of our usual standards. We appreciate you bringing these matters to our attention, and we will reinforce our housekeeping protocols to ensure such issues are promptly addressed in the future. We also take note of your comment about the mattress comfort. While we ensure all our rooms are equipped with quality bedding, we will look into this matter to guarantee our guests' comfort. We hope that you will stay with us again in the future. Best regards, Sara Abdelhalim, Front Office Supervisor

Nice modern room and comfortable bed

Customer review rating 4.5/5

Antony Business - Confirmed reviews ALL

Good hotel and food was also good

Dear Antony, Thank you for taking the time to give your opinion about your stay. We're thrilled to hear that the modernity of our rooms and the comfort of our beds contributed positively to your stay. It's also gratifying to know that our culinary offerings met your expectations, as our restaurant SPUI 180 prides itself on providing delicious meals. Your mention of being upgraded is much appreciated, and we're pleased that this gesture enhanced your experience with us. It would be a pleasure to welcome you again. Best regards, Sara Abdelhalim, Front Office Supervisor

Would stay in another place next time

TripAdvisor rating 3.0/5

Piret P TripAdvisor review

This hotel meets 3 star criteria. I'd try Novotel next time (close and more central). It's worse than some other Novotels. Old towels. Pillows very old and uncomfortable (exactly like in poor Ibis). Not freshly renovated, so room walls etc worn down. Hot dishes at breakfast at the quality of Ibis (oven baked egg dish was totally tasteless, for sure made from powder). they had boiled eggs though, which tasted like real eggs. coffee was ok (brewed on the spot). some fresh veggies (cherry tomato and cucumber and carrots). the room did not have amenities typical to 4 star hotel (shoe polish, cotton pads etc). the scent scent of air freshener in corridors did not improve the impression. It's a tourist hotel, not a business hotel. Very loud noice from hallway when other guests close their doors, walls seem too thin. Arrived at 10 am, but got room only at 3 pm (which is ok as ch-in starts at 3 pm).

Dear Guest, Thank you for letting us know that you had a pleasant stay. We are sorry to hear that you stay didn't meet your expectations and we regret any inconvenience caused. We have taken note of your comments and will consider them for future improvements. Please do not hesitate to inform our team of any issues or concerns you may encounter during your stay; they are always pleased to be of assistance. We very much hope that we may be able to welcome you back in the future. With very best wishes, Sara Abdelhalim, Front Office Supervisor

Great location!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great location; lovely staff; fantastic breakfast!

Dear Jessica, Thank you for sharing this review. We are thrilled to hear that you found our location to be great and our team to be professional. It is always our goal to provide exceptional service to our valued guests like you. We all look forward to welcoming you back in the future. Kind regards, Sara Abdelhalim, Front Office Supervisor

Could do with a refurbishment

Customer review rating 3.5/5

Martin H. Business - Confirmed reviews ALL

The hotel is perfectly fine for a night, but it did look a little bit the worse for wear.

Dear Martin, Thank you for your review. We are glad you had a pleasant stay but regret you were not completely satisfied. Rest assured that we have noted your comments and will consider them carefully when planning for any future improvements. We hope to have the opportunity of welcoming you back in the future. Best regards, Sara Abdelhalim, Front Office Supervisor

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Other web-users rate our hotel

  • 791 reviews 9.4/10 Location
  • 936 reviews 7.6/10 Room
  • 819 reviews 9.1/10 Service
  • 16 reviews 5.1/10 WiFi
  • 441 reviews 8.2/10 Breakfast
  • 389 reviews 6.3/10 Cleanliness
  • 5 reviews 0.9/10 Wellness Area

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