Mercure Hotel Den Haag Central 4 stars

Name: Mercure Hotel Den Haag Central
Address: DEN HAAG, 2511 BW, NETHERLANDS
Telephone: (+31)70/3636700
Rating: 4.4

Customer review rating 4.4/5 6,178 reviews

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+ 18 Services

Mercure Hotel Den Haag Central

Hotel for travellers looking for local and authentic experiences

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in our hotel.

Mr Rutger BLOM, Hotel Manager

Explore the beautiful city of The Hague and relax at the comfortable Mercure. The Mercure Hotel Den Haag Central is located in the vibrant heart of The Hague and is easily accessible by car and public transport, making it ideal for both business and leisure. The hotel offers a delicious daily breakfast buffet, a bar to unwind at and brasserie for an appetising lunch or dinner. All rooms are equipped with a comfortable bed, safe, flat-screen TV and free WiFi. The reception is at your service 24/7.

The Mercure is situated in the middle of the shopping and entertainment area of the city. Visit trendy shops along Spuistraat and Venestraat or taste local specialties at various restaurants. Get to know the 'court city' by visiting the Mauritshuis , Binnenhof and Haags Historisch Museum. We also recommend visiting Escher in Het Paleis. Take a boat trip along the canals to see The Hague from a different perspective. The beach is 15 minutes away and the train station is within walking distance.

Hotel extras

An ALLSAFE NSF Euro Consultants S.A. certified hotel.
Easily reached by both car and public transport
In the heart of the city with many nearby shops and cafes. Just 15 minutes from Scheveningen.
Alternative breakfast buffet (conform COVID-19 guidelines), bar, restaurant and sunny terrace
Reception at your service 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas Free WiFi in public area and rooms
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
ParkingPaying
- Public indoor parking (Paying) (nearby)
- Bus/coach parking area (Paying) (nearby)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- Chinese Mandarin
- German
- English
- Spanish
- French
- Dutch
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
LaundryPaying
- Dry cleaning / Ironing (Paying)
- Shoe shine machine (Paying)
Boutiques/shopping
- Beauty salon
- Gift shop/newspaper shop

BreakfastPaying
1 Restaurant(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 07:00-12:00
- Opening hours : Week-end 07:00-12:00

Golf course 18 holes (nearby)
Other sports activities
- Bicycles rental (nearby)
- Bike rack facilities
- Jogging track (nearby)

10 Meeting room(s)
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Parking
Restaurant
Fitness centre
Accessibility for people with reduced mobility
Air conditioned
WIFI/Internet Access
Bar
Meetings and events

- Express check-in
- Express check-out
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed WiFi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

Early check-in/Late check-out
- Express check-in
- Express check-out
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access
- High Speed WiFi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

- Near the property
- Public
- Near the property
- Public
- 831 parking spaces
- Near the property
- Public

P1 Parking Turfmarkt(Extra)
- Near the property
- Public
Parking Stadhuis(Extra)
- Near the property
- Public
Q-Park Veerkaden(Extra)
- 831 parking spaces
- Near the property
- Public

1 Bar(s)
1 Restaurant(s)
- Buffet (Extra)
- Room service
- Cold snacks
- Hot meals

1 Bar(s)
1 Restaurant(s)
Breakfast(Extra)
- Buffet (Extra)
- Room service
Room service
- Cold snacks
- Hot meals

Beauty salon
Spa - Health City(Extra)

Boutiques/shopping

Beauty salon
Spa - Health City(Extra)

Children's TV Channels

Children's TV Channels

9 Meeting room(s)

9 Meeting room(s)

- Bike rack facilities
- Jogging track

Sports activities
- Bike rack facilities
- Jogging track

- Bookstore
- Clothing store
- Drugstore/pharmacy
- Gift shop/newspaper shop
- 1 room for people with reduced mobility
- 10 floors
- 11 connecting rooms
- 11 family rooms
- 159 non-smoking rooms
- 159 rooms
- Chinese Mandarin
- Dutch
- English
- French
- German
- Portuguese
- Spanish
- 100% non-smoking hotel
- Air Conditioning
- Elevator
- Waiting area or lounge
- Iron at reception
- Shoe shine machine

Boutiques/shopping
- Bookstore
- Clothing store
- Drugstore/pharmacy
- Gift shop/newspaper shop
Hotel informations
- 1 room for people with reduced mobility
- 10 floors
- 11 connecting rooms
- 11 family rooms
- 159 non-smoking rooms
- 159 rooms
Languages spoken at the hotel
- Chinese Mandarin
- Dutch
- English
- French
- German
- Portuguese
- Spanish
Service And Equipment
- 100% non-smoking hotel
- Air Conditioning
- Elevator
- Waiting area or lounge
Services available at reception
- Iron at reception
- Shoe shine machine

Hotel location

Mercure Hotel Den Haag Central

Spui 180
2511 BW den haag
netherlands

Tel: +31703636700

Fax: (+31)70/3639398

Contact email :

Check-in from 14h00

Check out up to 12h00

BUS : 18,22,24 SPUI/ A.VEERKADE
BY TRAM : 1,9,10,15,16 SPUI
TRAM : 2,3,4,6 SPUI/ STADHUIS

By plane
AMSTERDAM SCHIPHOL At 35km / 21.88 miles
By plane
ROTTERDAM ZESTIENHOVEN At 20km / 12.5 miles
By car
2 P-Route ZUID At 1km / 0.63 miles
By train
CENTRAL STATION At 0.5km / 0.31 miles
By train
HOLLANDS SPOOR At 1km / 0.63 miles

GPS :52.076229, 4.317884

Our accommodation(s)

Choose from our different types of rooms to suit your needs: a Standard room, a Superior room or our Suite with a magnificent view over The Hague.

Rooms (5)

Standard double room

Accessible room

Max. number of persons: 2
Area: From 16 m² / 172 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Bathroom products
Direct dial telephone

Privilege double room

Accessible room

Max. number of persons: 3
Area: From 16 m² / 172 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Standard twin room

Accessible room

Max. number of persons: 2
Area: From 16 m² / 172 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Bathroom products
Direct dial telephone

Suite with double bed and separate lounge area

Accessible room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Family Room - 2 connecting rooms

Accessible room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathroom products(...)

Rooms

Our restaurants and bars

SPUI 180

Type of cuisine: Bistro

We would love to welcome you to our restaurant SPUI 180, where you can enjoy a light meal or snack from our menu, which is regularly updated

Lunch

12:00 - 17:00

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

17:00 - 22:00

Mon
Tue
Wed
Thurs
~~Fri~~
~~Sat~~
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 10
Maximum size: 170 m²
Maximum capacity: 36 people

Find out more

Great stay!

Ruben Couples - 02/05/2021 Confirmed reviews ALL

Great stay in a well located hotel. Nice staff members who helped to check us in. The rooms were pretty and tidy.

Dear Ruben, Many thanks for your kind feedback. This is very important to us! We are happy you have enjoyed your stay and look forward to welcoming you again! Kind regards, Michiel van der Henst Backoffice Coordinator.

Friendly, helpful staff

Naomi S. Business - 30/04/2021 Confirmed reviews ALL

I enjoyed my work stay at Mercure Hotel, the staff was friendly and helpful. The room was warm and cozy, beautiful view from the 9th floor. Due to the current Covid measures breakfast, lunch and dinner was enjoyed from the comfort of my room.

Dear Naomi, Many thanks for your kind feedback. This is very important to us! We are happy you have enjoyed your stay and look forward to welcoming you again! Kind regards, Michiel van der Henst Backoffice Coordinator.

Great location, great hotel, great staff

James F. Solo - 22/04/2021 Confirmed reviews ALL

The summary covers it, but the place looks great, it's a short enough walk from Centraal Station, it's well maintained, and the staff couldn't have been more helpful.

Dear James, Thank you for sharing your experience and the great score. Nice to hear that you have enjoyed the location and the friendly staff! We will inform the breakfast supervisor to wear her mask properly, thanks for the tip. We are looking forward to welcome you again. Sincerely, Laura Fernandez Teamleader Front Office

Tieske Business - 19/04/2021 Confirmed reviews ALL

- the room was very warm, entering the room the temperature was 25 degrees. - the television had on most channels disturbance, so not possible to watch dutch channels. -having breakfast with just a paper bag, perhaps a good idea to have plates and cutlery in the room?

Dear Tieske, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. During your time of stay we received more complains about the room temperature and tv channels. Our maintenance looked into both problems and is taking the appropriate measures to avoid the problems in the future. I am sorry that this was not fixed on time during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Fernandez Teamleader Front Office

Great overall experience.

Anonymous Couples - 17/04/2021 Confirmed reviews ALL

Great and clean room with a nice view, even though it's a 4-star it feels like a 5-star hotel.

Dear guest, Thank you for sharing your experience and the great score. Very nice to hear that you have enjoyed your stay, the clean room and overall experience! We are looking forward to welcome you again. Sincerely, Laura Fernandez Teamleader Front Office

Great location, great service, awesome bed and room in general

Handitya Solo - 13/04/2021 Confirmed reviews ALL

Had to book a room urgently, got quick service for check in without much hassle. The toilet was having a problem at midnight, but a quick call to receptionist solved it all in under 15 minutes. Slept like a baby and just an overall refreshing experience. Would be a 10 if the free internet was fast, since the non paying only supports 500-ish kb/s, which made it harder for me to do any real productive work while i was there.

Dear Handitya, Thank you for sharing your experience and the great score. Good to hear that the check in was smooth and the problem in your room was solved efficiently. Sorry to hear that the free internet was not quick enough to support your work, I will discuss this with our management. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Bad room

Turan Couples - 11/04/2021 Confirmed reviews ALL

Felt like a sauna, airco is bad quality doesnt makw the room cold at all. The freezer is very weak my drinks did not get cold

Dear Turan, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our technical department about the air conditioning and fridge. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Fernandez Teamleader Front Office

Good stay

Ritwan Couples - 30/10/2020 Confirmed reviews ALL

Everything was fine

Dear Ritwan, Thank you for sharing your experience. We are happy to hear that you had a good stay and we hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Well located

Anonymous Couples - 24/10/2020 Confirmed reviews ALL

Great

Dear guest, Thank you for sharing your experience. Good to hear that your stay was great and we hope to welcome you again. Sincerely, Laura Fernandez Teamleader Front Office

Good stay

Romina F. Solo - 21/10/2020 Confirmed reviews ALL

Pleasant stay. The hotel staff followed all the measures accordingly and everyone was welcoming.

Dear Romina, Many thanks for sharing your experience and the great score. Good to hear that you had a pleasant stay and we hope to welcome you again! Sincerely, Laura F. Teamleader Front Office

Good stay

Gudni S. Business - 23/09/2020 Confirmed reviews ALL

Everything was fine.

Dear Gudni, Thank you for sharing your experience and the great score. Good to hear that everything was fine during your stay and we hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

The exact opposite of what I requested

Ana Business - 12/09/2020 Confirmed reviews ALL

Your evening staff was not particularly welcoming. Smiling and wishing the guest welcome to the hotel should not be optional. But this is minor compared to the very bad quality of my sleep. I indicated I was traveling for business and specifically requested a quiet room as I had work to do and needed to rest for an important appointment. I can understand requests cannot always be fully accommodated, but surely there a space between perfect quiet and being given a room overlooking what has to be the busiest crossroad in The Hague. The cars, buses, trams and revelers kept me from sleeping. The trams are especially noisy by nature and because they ring their bells constantly. All in all, I found it difficult to work and slept four and a half hours at most. I cancelled my booking for next week.

Dear Ana, We are very very sorry to hear that your stay was a very bad experience. Our job is to make our guests happy and we feel very bad that you are not happy at all. The check in should have been done so much better, like you said a smile and welcome should be absolutely normal. The room that was given to you is not very quiet indeed, we should have checked up on your request better. Your feedback is very important to us to provide a better service and quality and we really hope that you will give us the opportunity to serve you better in the future. If there is anything else we can do for you please let us know. Sincerely, Laura Fernandez Teamleader Front Office H1…

good stay

Olga Couples - 03/09/2020 Confirmed reviews ALL

everything was fine friendly personnel

Dear Olga, Thank you for sharing your experience and the great score. Good to hear that you have enjoyed your stay and we hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Clean hotel well located

Anonymous Couples - 01/09/2020 Confirmed reviews ALL

Very clean, good service (sink wasn't working, but immediately fixed. Our room was ready when we arrived at 12.00) Well located in the city center.

Dear guest, Thank you for sharing your experience. Good to hear that you have enjoyed your stay and liked our service and the location. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

very convenient

Peter J. D. Families - 26/08/2020 Confirmed reviews ALL

Conveniently located in the Hague we have stayed at the Mercure multiple times. The rooms are small but clean, the breakfast used to be excellent but has been limited by the COVID regulations. The staff is helpful and friendly. An acceptable value for money.

Dear Peter, Thank you for sharing your experience. Good to hear that you had a good stay overall. We do have an online check in and fast check out procedure. Did you not receive an email about this? Sorry that this was not available for you. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Perfectly located hotel with efficient staff and nice rooms

Alex G. Couples - 17/08/2020 Confirmed reviews ALL

Very nice one-night stay. Comfortable beds, nice and large shower, nice view, quiet rooms, very good air conditioning. We also enjoyed the helpful and responsive staff on-site.

Dear Alex, Many thanks for sharing your experience. Good to hear that you enjoyed your stay with us and that you liked our rooms and staff. We are looking forward to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Bad unprofessional housekeeping

eduzbekistan 12/03/2020 TripAdvisor review

Location was great, easy check in. But housekeeping service was poor. On Day 2 - no tea/coffee refill. On Day 3, only one towel set left while 2 adults were staying in the room. I had to call reception at 2 am and ask for extra set. On Day 3 at 9.20 am housekeeping lady came into the room while we were sleeping. Plus, breakfast fee was way too expensive.

Dear guest, We are very sorry to hear that you did not have a great experience due to housekeeping issues. Our housekeeping manager is informed about it and will take the appropriate action with her team. We hope that you will give us the opportunity to serve you better in the future.

Topservice Top Personnel at Mercure Hotel Center The Hague

infoQ2469SR Business - 22/01/2020 TripAdvisor review

It was a very fine stay in Mercure Central because of the service. At the Reception, Bar, Breakfast. The room for disabled was good, okay. But, there are some details that could be better for wheelchairusers. If you’re interested please email me or call me to tell. It’s proven again: Good service tackles a lot of problems or inconvenience. Human element! Top personnel so far during my stay!

Many thanks for the good review. We are happy to hear that you have enjoyed your stay and liked our staff! When you have time please email me with some tips for our disabled room; H1317-FO@accor.com We are looking forward to welcome you again!

As expected.

petertavernier Business - 20/01/2020 TripAdvisor review

Perfect business hotel. Very convient, on a walking distance from the central place (Plein) near parliament and the governmental area. Clean, comfortable rooms and a very friendly staff hosting. Breakfast is complete and offers a brought variaty.

Many thanks for your nice review! It is good to hear that you liked the location, our rooms and breakfast. We are looking forward to welcome you again.

Family trip

hurkske71 Family - 03/01/2020 TripAdvisor review

We have been here many times (2-3 times a year) for 3 years. The breakfast is excellent and very expanded. This time the bed was saggy, unfortunately. Service is perfect, front desk speak more languages.

Many thanks for your review. Good to hear that you enjoyed your stay again! Sorry about the beds, we will check this with our housekeeping department. We hope to welcome you again!

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