Mercure Hotel Den Haag Central 4 stars

Name: Mercure Hotel Den Haag Central
Address: DEN HAAG, 2511 BW, NETHERLANDS
Telephone: (+31)70/3636700
Rating: 4.4

Customer review rating 4.4/5 6,150 reviews

ALLSAFE approved hotel

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+ 18 Services

Mercure Hotel Den Haag Central

Hotel for travellers looking for local and authentic experiences

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in our hotel.

Mr Rutger BLOM, Hotel Manager

Explore the beautiful city of The Hague and relax at the comfortable Mercure. The Mercure Hotel Den Haag Central is located in the vibrant heart of The Hague and is easily accessible by car and public transport, making it ideal for both business and leisure. The hotel offers a delicious daily breakfast buffet, a bar to unwind at and brasserie for an appetising lunch or dinner. All rooms are equipped with a comfortable bed, safe, flat-screen TV and free WiFi. The reception is at your service 24/7.

The Mercure is situated in the middle of the shopping and entertainment area of the city. Visit trendy shops along Spuistraat and Venestraat or taste local specialties at various restaurants. Get to know the 'court city' by visiting the Mauritshuis , Binnenhof and Haags Historisch Museum. We also recommend visiting Escher in Het Paleis. Take a boat trip along the canals to see The Hague from a different perspective. The beach is 15 minutes away and the train station is within walking distance.

Hotel extras

An ALLSAFE NSF Euro Consultants S.A. certified hotel.
Easily reached by both car and public transport
In the heart of the city with many nearby shops and cafes. Just 15 minutes from Scheveningen.
Alternative breakfast buffet (conform COVID-19 guidelines), bar, restaurant and sunny terrace
Reception at your service 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas Free WiFi in public area and rooms
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
ParkingPaying
- Public indoor parking (Paying) (Nearby)
- Bus/coach parking area (Paying) (Nearby)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- Chinese Mandarin
- German
- English
- Spanish
- French
- Dutch
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
LaundryPaying
- Dry cleaning / Ironing (Paying)
- Shoe shine machine (Paying)
Boutiques/shopping
- Beauty salon
- Gift shop/newspaper shop

BreakfastPaying
1 restaurant(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 07:00-12:00
- Opening hours : Week-end 07:00-12:00

Golf course 18 holes (Nearby)
Other sports activities
- Bicycles rental (Nearby)
- Bike rack facilities
- Jogging track (Nearby)

10 meeting room(s)
Copy/print service available

Hotel location

Mercure Hotel Den Haag Central

Spui 180
2511 BW den haag
netherlands

Tel: +31703636700

Fax: (+31)70/3639398

Contact email :

Check-in from 14h00

Check out up to 12h00

BUS : 18,22,24 SPUI/ A.VEERKADE
BY TRAM : 1,9,10,15,16 SPUI
TRAM : 2,3,4,6 SPUI/ STADHUIS

By plane
AMSTERDAM SCHIPHOL At 35km / 21.88 miles
By plane
ROTTERDAM ZESTIENHOVEN At 20km / 12.5 miles
By car
2 P-Route ZUID At 1km / 0.63 miles
By train
CENTRAL STATION At 0.5km / 0.31 miles
By train
HOLLANDS SPOOR At 1km / 0.63 miles

GPS :52.076229, 4.317884

Our accommodation(s)

Choose from our different types of rooms to suit your needs: a Standard room, a Superior room or our Suite with a magnificent view over The Hague.

Rooms (5)

Standard double room

Accessible room

Max. number of persons: 2
Area: From 16 m² / 172 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Bathroom products
Direct dial telephone

Privilege double room

Accessible room

Max. number of persons: 3
Area: From 16 m² / 172 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Standard twin room

Accessible room

Max. number of persons: 2
Area: From 16 m² / 172 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Bathroom products
Direct dial telephone

Suite with double bed and separate lounge area

Accessible room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Family Room - 2 connecting rooms

Accessible room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathroom products(...)

Rooms

Our restaurants and bars

SPUI 180

Type of cuisine: Bistro

We would love to welcome you to our restaurant SPUI 180, where you can enjoy a light meal or snack from our menu, which is regularly updated

Lunch

12:00 - 17:00

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

17:00 - 22:00

Mon
Tue
Wed
Thurs
~~Fri~~
~~Sat~~
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 10
Maximum size: 170 m²
Maximum capacity: 36 people

Find out more

Good stay

Ritwan Couples - 30/10/2020 Confirmed reviews ALL

Everything was fine

Dear Ritwan, Thank you for sharing your experience. We are happy to hear that you had a good stay and we hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Well located

Anonymous Couples - 24/10/2020 Confirmed reviews ALL

Great

Dear guest, Thank you for sharing your experience. Good to hear that your stay was great and we hope to welcome you again. Sincerely, Laura Fernandez Teamleader Front Office

Good stay

Romina F. Solo - 21/10/2020 Confirmed reviews ALL

Pleasant stay. The hotel staff followed all the measures accordingly and everyone was welcoming.

Dear Romina, Many thanks for sharing your experience and the great score. Good to hear that you had a pleasant stay and we hope to welcome you again! Sincerely, Laura F. Teamleader Front Office

Good stay

Gudni S. Business - 23/09/2020 Confirmed reviews ALL

Everything was fine.

Dear Gudni, Thank you for sharing your experience and the great score. Good to hear that everything was fine during your stay and we hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

The exact opposite of what I requested

Ana Business - 12/09/2020 Confirmed reviews ALL

Your evening staff was not particularly welcoming. Smiling and wishing the guest welcome to the hotel should not be optional. But this is minor compared to the very bad quality of my sleep. I indicated I was traveling for business and specifically requested a quiet room as I had work to do and needed to rest for an important appointment. I can understand requests cannot always be fully accommodated, but surely there a space between perfect quiet and being given a room overlooking what has to be the busiest crossroad in The Hague. The cars, buses, trams and revelers kept me from sleeping. The trams are especially noisy by nature and because they ring their bells constantly. All in all, I found it difficult to work and slept four and a half hours at most. I cancelled my booking for next week.

Dear Ana, We are very very sorry to hear that your stay was a very bad experience. Our job is to make our guests happy and we feel very bad that you are not happy at all. The check in should have been done so much better, like you said a smile and welcome should be absolutely normal. The room that was given to you is not very quiet indeed, we should have checked up on your request better. Your feedback is very important to us to provide a better service and quality and we really hope that you will give us the opportunity to serve you better in the future. If there is anything else we can do for you please let us know. Sincerely, Laura Fernandez Teamleader Front Office H1…

good stay

Olga Couples - 03/09/2020 Confirmed reviews ALL

everything was fine friendly personnel

Dear Olga, Thank you for sharing your experience and the great score. Good to hear that you have enjoyed your stay and we hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Clean hotel well located

Anonymous Couples - 01/09/2020 Confirmed reviews ALL

Very clean, good service (sink wasn't working, but immediately fixed. Our room was ready when we arrived at 12.00) Well located in the city center.

Dear guest, Thank you for sharing your experience. Good to hear that you have enjoyed your stay and liked our service and the location. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

very convenient

Peter J. D. Families - 26/08/2020 Confirmed reviews ALL

Conveniently located in the Hague we have stayed at the Mercure multiple times. The rooms are small but clean, the breakfast used to be excellent but has been limited by the COVID regulations. The staff is helpful and friendly. An acceptable value for money.

Dear Peter, Thank you for sharing your experience. Good to hear that you had a good stay overall. We do have an online check in and fast check out procedure. Did you not receive an email about this? Sorry that this was not available for you. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Perfectly located hotel with efficient staff and nice rooms

Alex G. Couples - 17/08/2020 Confirmed reviews ALL

Very nice one-night stay. Comfortable beds, nice and large shower, nice view, quiet rooms, very good air conditioning. We also enjoyed the helpful and responsive staff on-site.

Dear Alex, Many thanks for sharing your experience. Good to hear that you enjoyed your stay with us and that you liked our rooms and staff. We are looking forward to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Good hotel in The Haque, bit difficult to reach by car

Anonymous Couples - 12/08/2020 Confirmed reviews ALL

Good

Dear guest, Thank you for sharing your experience. Good to hear that in general you had a good stay. Sorry to hear that it was to busy in the breakfast restaurant and that guests not keep their distances. We have discussed this with the breakfast team so that they will inform guests to keep distance to other guests at all times. We hope to welcome you again. Sincerely, Laura Fernandez Teamleader Front Office

Well located

Omar T. Solo - 11/08/2020 Confirmed reviews ALL

Very good, thank you very much

Dear Omar, Many thanks for sharing your experience and the great score. Nice to hear that you have enjoyed your stay and we hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Good location, very comfortable rooms. ALL Gold Member received a Minibar Package

Matthias P. Families - 06/08/2020 Confirmed reviews ALL

Friendly staff and good service. Nice and modern rooms. Will come again in this hotel. But: Desinfectants are not so efficient to cover Corona Virus. Desinfectants are not powerful. Discount for parking should be offered to hotel guests. To offer no parking for international guests in inacceptable.

Dear Matthias, Thank you for sharing your experience. Good to hear that overall you had a good stay. We are actually busy with Qpark for a discount for our guests, sorry this wasn't available for you. We are looking forward to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Well located, good stay, friendly staff

Amaka P. Couples - 28/07/2020 Confirmed reviews ALL

I enjoyed my stay, the room is neat with everything, the location is best.

Dear Amaka, Thank you for sharing your experience. Nice to hear that you like our location and had a good stay. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Nice staff but bad sleep

Dh Business - 23/07/2020 Confirmed reviews ALL

Not sure if it was the bed or the terrible sound insulation from the trams but most in our team slept terribly

Dear David, Thank you for taking the time to tell us about your experience at the Mercure Hotel Den Haag Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. When you are staying in a hotel and do not have a good night sleep, we understand that it is not good at all. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Fernandez Teamleader Front Office H1…

good location

Ignat A. Couples - 21/07/2020 Confirmed reviews ALL

calm

Dear Ignat, Thank you for sharing your experience and the great score. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Regular Customer

Tiago Business - 19/03/2020 Confirmed reviews ALL

Extraordinary customer service as usual - from the front desk staff to all services like breakfast. I visit this hotel at least once a month for business and the team always makes me feel very welcome and goes the extra mile to accommodate any requests. Location also very convenient and overall a very comfortable stay.

Dear Tiago, Thanks a lot for sharing your experience and the great score. Nice to hear that you are enjoying your stays with us and that we can make you feel like being at home! Stay safe and we hope to welcome you again soon. Sincerely, Laura Fernandez Teamleader Front Office

Fine

Anonymous Couples - 17/03/2020 Confirmed reviews ALL

Nice and large room, only bath tub was a bit smal. A nice and great shower would be better in stead of a bath.

Geachte gast, Hartelijk dank voor het delen van uw ervaringen. We hebben ook kamers met alleen een grote regendouche, wellicht kunnen we u deze aan u geven een volgende keer! Hopelijk tot ziens. Hoogachtend, Laura Fernandez Teamleader Front Office

Good overall

Paul D. G. Solo - 17/03/2020 Confirmed reviews ALL

I was forced to stay here since the South African authorities wrongly denied me a visa. I was quite happy here for the period that I stayed. There were a few irritations such as a lack of soap and the remote control not working for the first few days, until I requested another one. My main criticism is that I found it frustrating that the hotel's policy was no use of the desktop computers. While I can understand this generally, my situation was an emergency, and I thought an exception could have been made. Overall though, I found the hotel to be a largely pleasant experience, and particularly appreciated the friendship of the staff, when I was in a rather stressful position.

Dear guest, Thank you for sharing your experience. Nice to hear that your overall stay was good. We understand the difficulties you had with not having a computer available, we are sorry for the inconvenience this has caused you. We hope that everything got sorted for you in the end and we hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Good stay

Anthony Business - 17/03/2020 Confirmed reviews ALL

The Staff were very courteous, the meals were mouthwatering and the rooms were very tidy

Dear Anthony, Thanks a lot for sharing your experience and the great score. So nice to hear that you liked our rooms, meals and staff members. We are looking forward to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Good all round Business Hotel

Dan Business - 12/03/2020 Confirmed reviews ALL

The Mercure den Haag is a solid business hotel with good service every time I visit (this was my 4th trip). Friendly reception staff followed by decent rooms (not perfect...just decent), a reasonable view backed up by central location which is a little far from the station but close to the theatres/cinema and shopping. Overall, a solid all round business hotel that does everything well i.e. no serious flaws but also no standout stellar characteristics

Dear Dan, Thank you for sharing your experience. Good to hear that overall you have enjoyed your stay and you find the hotel a good hotel for business guests. We hope to make everyone experience great, your feedback will help us to improve our services and quality. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Our most recent 20 reviews

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