ibis Styles Kuala Lumpur Bukit Bintang 3 stars

Customer review rating (ALL Rating) 4.3/5 441 reviews

ibis Styles Kuala Lumpur Bukit Bintang - Image 1
ibis Styles Kuala Lumpur Bukit Bintang - Image 2
ibis Styles Kuala Lumpur Bukit Bintang - Image 3
ibis Styles Kuala Lumpur Bukit Bintang - Image 4

Description

Hotel extras

  • Prime location in the heart of Bukit Bintang.

  • Easy access to public transportation.

  • Comfortable and modern guestrooms designed.

  • Complimentary Wi-Fi throughout the hotel.

  • On-site facilities including a fitness centre, restaurant, and more

Our accommodation(s)

Hotel location

ibis Styles Kuala Lumpur Bukit Bintang

No 16, Jalan Alor, Bukit Bintang
50200 KUALA LUMPUR
Malaysia

GPS:3.14617, 101.7078

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

ANYTIME DINING

Non contractual photo

Start your day with a burst of flavor at our vibrant breakfast buffet, where local favourites await to kickstart your morning. Sip on unlimited free-flow coffee, tea, and chilled juices as you soak in the fresh, creative ambiance of our restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  441 reviews

Customer review rating 3.5/5

Mui A. C. L. Couples - Confirmed reviews ALL

Room was facing the food street and the pub was having too loud music for us when we wanted to rest at 10pm.managed to change to a quieter room.happy with that. Toilet was quite dirty 😔 Pillows and bed were comfortable

Dear Mui A. C. L., Thank you for taking the time to share your feedback following your recent stay. We sincerely apologise for the inconveniences you experienced with the room facilities during your stay. We regret that the shower drain was clogged upon arrival and that the air-conditioning was not performing as expected. While we are pleased that our team was able to arrange a room change for you, we are sorry to learn that the air-conditioning concern persisted in the new room and required additional follow-up. We appreciate your patience and understanding while our team assisted with the temperature settings. Please allow us to apologise for any confusion regarding the air-conditioning controls and for the inconvenience caused before a suitable solution was provided. Your comments have been shared with our engineering and front office teams for review to ensure that room maintenance issues are addressed more proactively and that communication regarding room features is clearer and more consistent. Thank you once again for your valuable feedback. We appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a much smoother experience in the future. Warm regards, Jean-Pierre Muller ibis Styles Kuala Lumpur Bukit Bintang

Customer review rating 5.0/5

Amirul A. B. A. S. Families - Confirmed reviews ALL

Perfect

Dear Mr. Amirul A. B. A. S., Thank you for your perfect 10/10 review and for choosing ibis Styles Kuala Lumpur Bukit Bintang for your family stay. We are delighted to hear that you had a perfect experience with us and that you enjoyed all aspects of your stay, including our arrival experience, accommodation, cleanliness, WiFi, and the service provided by our team. It is also wonderful to know that you were satisfied with our sustainability initiatives and member recognition. We especially appreciate your positive feedback regarding your overall experience, and it is truly rewarding for our team to know we met your expectations. Your kind support as an ALL Classic member is greatly valued, and we are pleased to know you would recommend our hotel and loyalty programme to others. Thank you once again for your encouraging review. We look forward to welcoming you and your family back to ibis Styles Kuala Lumpur Bukit Bintang in the near future. Warm regards, The Management Team

Customer review rating 2.0/5

Tan W. Families - Confirmed reviews ALL

Please do more sound proofing, music blasting till 3 AM downstairs.

Thank you for taking the time to share your feedback regarding your recent stay at ibis Styles Kuala Lumpur Bukit Bintang. We are truly sorry to learn that your experience did not meet your expectations. Please accept our sincere apologies for the disturbance caused by noise from the surrounding area, as well as the issues you encountered with room condition, cleanliness, and in-room facilities. This is certainly not the level of comfort we aim to provide for our guests. We also regret the inconvenience caused by the bathroom maintenance issue, WiFi connectivity, and the absence of a ramp at the lobby for easier luggage handling. Please be assured that your comments have been shared with the relevant departments, including Engineering, Housekeeping, and Management, for immediate review and improvement action. Regarding your feedback on late check-out, we will also review our operational flexibility to better support guest needs whenever possible. We appreciate your constructive suggestions, as they are valuable in helping us enhance our facilities and overall guest experience. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future for a much improved stay experience. Warm regards, The Management Team

Customer review rating 4.5/5

Kee W. H. Couples - Confirmed reviews ALL

Central location. Rooms are clean but need to request for face towels. Corridor outside room at level 7 not clean. Good that water refilling station is provided. Overall - a good stay. Thank you.

Dear Mr. Kee W. H., Thank you for choosing ibis Styles Kuala Lumpur Bukit Bintang for your first stay with Accor and for taking the time to share your detailed feedback. We are delighted to know that you enjoyed our central location, clean rooms, water refilling station, and the overall experience during your stay. It is also encouraging to hear that our team, accommodation, and services contributed positively to your visit. At the same time, we appreciate your constructive comments regarding the availability of face towels and the cleanliness of the corridor on Level 7. Please accept our apologies for the inconvenience caused. Your feedback has been shared with the relevant departments to ensure greater attention is given to these areas and to enhance the overall guest experience. We also value your suggestions regarding member promotions and booking flexibility. Guest insights such as yours are important to us, and we will be pleased to share your feedback with the relevant teams for consideration. Thank you once again for your support as an ALL Silver member and for recommending both our hotel and the ALL loyalty programme. We look forward to welcoming you back to ibis Styles Kuala Lumpur Bukit Bintang for an even better stay in the near future. Warm regards, The Management Team

Customer review rating 5.0/5

Joey N. Families - Confirmed reviews ALL

Well located, value for money,very clean

Dear Ms. Joey N., Thank you for your outstanding 100/100 review and for choosing ibis Styles Kuala Lumpur Bukit Bintang for your family stay. We are delighted to hear that you enjoyed our convenient location, cleanliness, comfort, and overall value for money. It is especially rewarding to know that our team contributed positively to your experience. A special thank you for recognizing our restaurant team. We are pleased to hear that their warm hospitality, assistance with preparing your half-boiled eggs, and efforts in safeguarding your misplaced phone helped make your stay even more memorable. We will be sure to share your kind compliments with the team, as such recognition is truly appreciated. We also value your feedback regarding breakfast variety and will certainly take it into consideration as we continue enhancing our dining experience. Thank you for your continued support as an ALL Platinum member and for recommending both our hotel and the ALL loyalty programme. We look forward to welcoming you and your family back for another exceptional stay in the near future. Warm regards, The Management Team

Other web-users rate our hotel

  • 868 reviews 9.1/10 Location
  • 748 reviews 7.2/10 Room
  • 567 reviews 8.1/10 Service
  • 33 reviews 4.3/10 WiFi
  • 396 reviews 7.4/10 Cleanliness
  • 386 reviews 6.6/10 Comfort
  • 184 reviews 4/10 Breakfast
  • 117 reviews 7.8/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Kuala Lumpur Hotels