ibis Styles Kuala Lumpur Bukit Bintang 3 stars

Customer review rating (ALL Rating) 4.3/5 652 reviews

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No 16, Jalan Alor, Bukit Bintang, 50200 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • Prime location in the heart of Bukit Bintang.

  • Easy access to public transportation.

  • Comfortable and modern guestrooms designed.

  • Complimentary Wi-Fi throughout the hotel.

  • On-site facilities including a fitness centre, restaurant, and more

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room - 2 Single Beds

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 19 m² / 204 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

With one queen bed and one single bed, our room isideal for families or small groups. Facilities include Wi-Fi, a safe, coffee and tea-making facilities, hair dryer and a workspace. Relax in the bathroom with a shower and bath.

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Experience comfort with a queen bed and a single bed. Enjoy complimentary Wi-Fi, a safe for your valuables, and convenient coffee and tea-making facilities. With a sofa bed, hair dryer and dedicated workspace, you're guaranteed a seamless experience.

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

Single bed(s) x1

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Our room with four single beds is perfect for group travels or family gatherings. The modern bathroom features either a refreshing shower or a relaxing bath, and a dining table provides a great spot for shared meals.

Max. number of persons
4
Area
From 43 m² / 462 sq ft

Bedding

Single bed(s) x4

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Styles Kuala Lumpur Bukit Bintang

No 16, Jalan Alor, Bukit Bintang
50200 KUALA LUMPUR
Malaysia

GPS:3.14617, 101.7078

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park
  • KL INTL AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 168 rooms
  • 2 rooms for people with reduced mobility
  • 12 family rooms
  • 15 connecting rooms
  • 168 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • English
  • Indonesian

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Catering

One Restaurant

Breakfast

  • Buffet

Well-being

Fitness center

  • On site
  • Near the property
  • Outdoor parking
  • Public

  • Parking pricing: 4.36 € 20 MYR Per day

ANYTIME DINING

Photo out of - ANYTIME DINING

Start your day with a burst of flavor at our vibrant breakfast buffet, where local favourites await to kickstart your morning. Sip on unlimited free-flow coffee, tea, and chilled juices as you soak in the fresh, creative ambiance of our restaurant.

Cooking style
Cafe
Capacity
120
Accessibility
Accessible service
50200 Kuala Lumpur, Malaysia
Telephone +60 3-2143 1818
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • Mastercard
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Vegetarian menu

Start your day with a burst of flavor at our vibrant breakfast buffet, where local favourites await to kickstart your morning. Sip on unlimited free-flow coffee, tea, and chilled juices as you soak in the fresh, creative ambiance of our restaurant.

Start your day with a delightful breakfast at Anytime Dining, featuring a vibrant buffet spread of local Malaysian favourites and international selections.

Stay energized at our fitness centre, designed for dynamic lifestyles! Here, we believe creativity flourishes when you feel your best. Embrace your fitness journey in a vibrant environment that encourages personal well-being and freedom of expression.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  652 reviews

Customer review rating 5.0/5

K. K. K. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

Swee S. C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Pearl P. M. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Ng L. P. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Ser S. C. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Swee S. C. Couples - Confirmed reviews ALL

Walking distance to shopping at Bukit Bintang & within Jalan Alor F&B. Room is good size & comfortably furnished but obvious signs of wear & tear. Breakfast is relatively basic.

Customer review rating 5.0/5

Pearl P. M. Business - Confirmed reviews ALL

I was truly delighted with my stay at ibis Styles Kuala Lumpur Bukit Bintang not only did I receive a room upgrade, but the hotel staff were also incredibly friendly. Thank you to the ibis Styles Kuala Lumpur Bukit Bintang team for providing excellent service.

Customer review rating 3.5/5

Ng L. P. Families - Confirmed reviews ALL

Staff very helpful and courteous . Food street at night is main attraction . There is massage everywhere . Food not a problem

Customer review rating 4.5/5

Ser S. C. Couples - Confirmed reviews ALL

Comfortable stay.

Customer review rating 4.5/5

Ruby H. W. Couples - Confirmed reviews ALL

The location is in the heart of culinary spot since i am a food lover. The staff has excellent service.. we ask for late check out because we perform jumah prayer and they gave me more time to stay until the prayer is over. I DO RESPECT and feeling gratefull.. the check in process was quick and proper. The staff very helpfull and give the room as we ask which is next to the elevator.. over all, we are very satisfy to stay at Ibis style Bukit Bintang

Customer review rating 4.0/5

Xiang Y. L. Families - Confirmed reviews ALL

As we feedback that the door lock is not working, it was resolved within an hour. Additional pillows were given upon request

Customer review rating 3.0/5

Arashadul I. K. S. E. H. Business - Confirmed reviews ALL

My overall experience was average. The location is excellent and convenient for shopping and dining. However, after evening, no vehicle can reach the hotel lobby because of the Jalan Alor food street directly in front of the hotel, which is very inconvenient for guests arriving by taxi or with luggage. On the first day the air conditioner was not working, and the toilet accessories were incomplete. Both were fixed after I reported them, but they should have been checked before check-in. My biggest concern was billing. The booking was fully prepaid through Agoda, including RM 133.31 for taxes and fees, yet the hotel charged an additional RM 70 as tourism tax at check-in. Neither the hotel nor Agoda could clearly explain what the prepaid taxes covered. This lack of coordination left me feeling I had paid tax twice. Guests booking through Agoda should be told clearly, before arrival, what is prepaid and what is payable at the hotel.

Customer review rating 5.0/5

Sunny T. Solo - Confirmed reviews ALL

Excellent stay.

Customer review rating 5.0/5

Chin P. T. Couples - Confirmed reviews ALL

Alif is very responsive to my needs. I have a great days here thank to him! Thank you so much. I think the staff could mention about parking beforehand as it is in Jalan Alor where the street is bustling with foods and booths

Customer review rating 4.5/5

Gary A. M. Couples - Confirmed reviews ALL

We stayed for 6 days which had to be extended 3 times as I was awaiting a visa being processed. It was also at the time of the Malaysian GP motor racing, so prices in KL went up significantly. I was offered great value and service by the team, and when my visa was eventually completed, they printed it for me in colour ready for my onward journey.

Customer review rating 5.0/5

Bonaventure B. G. Couples - Confirmed reviews ALL

Front desk till security is very service oriented from the moment I check in until I check out,5 stars service without 5 stars price

Customer review rating 3.0/5

Gert J. E. V. O. Solo - Confirmed reviews ALL

the hotel is quite new but the finishing (especially the bathroom) is quite poor, overall the room is okay

Dear Gert J. E. V. O., Thank you for taking the time to share your feedback with us. We are pleased to know that you found the room overall satisfactory. We also appreciate your comments regarding the condition and finishing of the bathroom. We sincerely apologise if the quality of the bathroom finishing did not meet your expectations. We understand that details such as workmanship, fixtures and overall finishing can have a significant impact on the guest experience. We will share your feedback with our Engineering team for review and follow-up where improvements are required. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and provide you with a more satisfactory experience. Warm regards, Jean-Pierre Muller Ibis Styles Bukit Bintang

Customer review rating 5.0/5

Chloe L. Couples - Confirmed reviews ALL

This hotel really surprised me in the best way. Located at the end of Jalan Alor, I initially expected it to be quite noisy, but surprisingly, I didn’t hear much noise at all during my stay. I had requested a quiet room, and I believe the reception team kindly arranged a room away from the busier side. I also mentioned that we were celebrating our anniversary through Agoda’s special request, and the hotel went the extra mile by decorating the room with a lovely towel swan and flowers. It was such a thoughtful touch and made the stay feel extra special. ❤️ The location is very convenient as well. Bukit Bintang MRT is nearby, and there are plenty of restaurants and convenience stores within walking distance, including McDonald’s, 7-Eleven, KK Mart, Lot 10 and Pavilion. The bed and pillows were also very comfortable! I’m actually quite particular about sleeping in hotels and usually have trouble sleeping whenever I stay somewhere unfamiliar. This is one of the few hotels where I was able to sleep really well, which was definitely a big plus for me. Both the front desk and housekeeping staff were friendly and welcoming throughout our stay. The only minor downside is that getting a Grab at night might be a little challenging when the Jalan Alor food stalls are operating and the street gets busier. I personally didn’t experience this issue as I mostly got around on foot and by public transport, but it’s something to keep in mind if you rely heavily on Grab. Overall, I had a wonderful stay and would definitely come back again if I have the chance. Highly recommended! 😊

Dear Chloe L. We are truly delighted to know that you had an excellent stay with us. Your support means a great deal to the team, and it motivates us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back again in the near future. Warm regards, Jean-Pierre Muller Ibis Styles Bukit Bintang

Customer review rating 5.0/5

Aysegul U. Business - Confirmed reviews ALL

Front office colleagues were incredibly helpful and polite.

Dear Aysegul U. We are truly delighted to know that you had an excellent stay with us. Your support means a great deal to the team, and it motivates us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back again in the near future. Warm regards, Jean-Pierre Muller Ibis Styles Bukit Bintang

Customer review rating 4.0/5

David K. Friends - Confirmed reviews ALL

Great location, Grab had a challenge accessing the hotel given the front street was closed for a food show, but very convenient food street. Easy access to everywhere.

Dear David K. We are truly delighted to know that you had an excellent stay with us. Your support means a great deal to the team, and it motivates us to continue delivering memorable experiences to all our guests. Due to the food turning into a night market during the evening, this restricts the movement of cars on this street, however we look forward to welcoming you back again in the near future. Warm regards, Jean-Pierre Muller Ibis Styles Bukit Bintang

Customer review rating 4.5/5

Anshum S. Families - Confirmed reviews ALL

Walking distance from Pavilion Mall which has everything as well as an MRT station so all of KL is accessible. Hotel is on a street that turns into a night food market so that’s a great option. Some side streets can be avoided as they are a dodgy.

Dear Anshum S. We are truly delighted to know that you had an excellent stay with us. Your support means a great deal to the team, and it motivates us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back again in the near future. Warm regards, Jean-Pierre Muller Ibis Styles Bukit Bintang

Customer review rating 1.0/5

Arsenio J. C. Business - Confirmed reviews ALL

I would like to share some feedback regarding my stay: * I am staying for 5 days, but housekeeping did not replace my toothpaste. I also noticed a housekeeping staff member using their phone while lying on a bed inside another guest’s room. In addition, the area directly in front of my door was not properly cleaned; only some dust was swept, leaving the area still messy. * The pillowcases/sheets smelled as though they had already been used and did not feel freshly changed. * Early check-in was not available, which was inconvenient. * The Wi-Fi connection was extremely poor. It was very laggy and unreliable, to the point that I could barely use it at all. * Some of the staff did not come across as particularly cordial or welcoming. Overall, I expected a better level of housekeeping, connectivity, and guest service, especially for a 5-day stay. I hope management can look into these concerns and improve the overall guest experience. I don’t think i’ll ever stay on this location next year.

Dear Arsenio J. C., Thank you for taking the time to share such detailed feedback regarding your five-day stay. We sincerely apologise that several aspects of your experience fell below the standards we expect. We are particularly concerned by your comments regarding housekeeping. The condition of the area outside your room, the failure to replenish your toothpaste, and especially your observation of a team member using a phone while lying on a bed in another guest room are not acceptable. We will address this with our Housekeeping team and reinforce the required standards of conduct, room cleanliness and guestroom privacy. We are also sorry to hear that the pillowcases and sheets did not feel freshly changed. Linen cleanliness is fundamental to guest comfort, and this will be highlighted to the team for immediate attention. Regarding early check-in, we regret the inconvenience caused. Early check-in is subject to room availability and cannot always be guaranteed, but we understand the importance of communicating this clearly and assisting guests wherever possible. We sincerely apologise as well for the poor Wi-Fi connection. We understand how frustrating this must have been, particularly during a five-day stay. Your feedback will be shared with our Engineering team to review the reliability and coverage of the guestroom Wi-Fi. Finally, we are sorry that some of our team members did not make you feel sufficiently welcomed. Genuine hospitality and a warm approach are important parts of the guest experience, and we will reinforce this with the relevant teams. We fully understand your disappointment and regret that we have left you feeling that you would not return to our property next year. Your feedback has highlighted several areas requiring improvement, and we appreciate you bringing them to our attention. Warm regards, Jean-Pierre Muller Ibis Styles Bukit Bintang

Customer review rating 4.0/5

Xiangyu G. Solo - Confirmed reviews ALL

The staff here is very friendly and helpful, as a Chinese Visitor, I'm quite happy to visit Kuala Lumpur and stay here, thank you ! , and I always love Malaysia.

Dear Xiangyu G. We are truly delighted to know that you had an excellent stay with us. Your support means a great deal to the team, and it motivates us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back again in the near future. Warm regards, Jean-Pierre Muller Ibis Styles Bukit Bintang

Customer review rating 4.5/5

Daniel B. Families - Confirmed reviews ALL

Enjoy the stay.

Dear Daniel B. We are truly delighted to know that you had an excellent stay with us. Your support means a great deal to the team, and it motivates us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back again in the near future. Warm regards, Jean-Pierre Muller Ibis Styles Bukit Bintang

Other web-users rate our hotel

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  • 418 reviews 6.4/10 Comfort
  • 203 reviews 3.3/10 Breakfast

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