Mercure Kuala Lumpur Shaw Parade 4 stars

Customer review rating (ALL Rating) 4.5/5 1,567 reviews

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Mercure Kuala Lumpur Shaw Parade - Image 1
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Mercure Kuala Lumpur Shaw Parade - Image 4
152, Changkat Thambi Dollah, 55100 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • First Mercure brand in Kuala Lumpur

  • Within 15-min walking distance to Bukit Bintang, 5-min drive to the newly developed BBCC & TRX

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

  • All 4 meeting rooms feature natural daylight.

Our accommodation(s)

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Hotel location

Mercure Kuala Lumpur Shaw Parade

152, Changkat Thambi Dollah
55100 KUALA LUMPUR
Malaysia

GPS:3.139884, 101.712267

Telephone
Fax +60 3-9224 3039

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,567 reviews

TripAdvisor Rating  4.3/5  776 reviews

Certificate of excellence 2025

Nice room & mini bar

TripAdvisor rating 4.0/5

Venture03099066226 TripAdvisor review

Good ambience. Nice view from our room. Love the Can drinks from mini bar. Drinho sparkling rose lychee best 👍🏽 Check in smooth. Will come again Tqsm.

Customer review rating 5.0/5

Shameer S. Couples - Confirmed reviews ALL

Rooms were clean, housekeeping and management were excellent and very accommodating. Very clean room and bathroom. Great value! Also, there is an exception massage place located in the same building (level 3) which you get discount for as a Mercure guest and there's a special promotion where you buy 1 hour and get 1 hour session free. Free mini bar top ups and very efficient housekeeping. Walking distance to Berjaya Times Square where you can take Monorail to KL Sentral (only 4 stops away). Easy grab pickup/drop off at lobby. Truly great value for the price. Would definitely stay here again!

Dear Guest, Thank you for sharing such a detailed and wonderful review. We’re extremely delighted to hear that you enjoyed our clean rooms and bathrooms, efficient housekeeping, and the accommodating service from our management team. We’re pleased that you found great value in the added perks, such as the convenient on‑site massage services with guest discounts, free mini‑bar top‑ups, and our excellent location near Berjaya Times Square with easy transport options to KL Sentral. Your recognition means a lot to all of us, and we’re happy that you appreciate both the service and facilities provided. It’s our goal to ensure every guest feels comfortable and valued during their stay. We look forward to welcoming you back for another enjoyable visit. Best regards, Cindy Yeoh General Manager

Customer review rating 4.0/5

Mageswaran N. Business - Confirmed reviews ALL

Sa8sfactory - cleanliness, room cleaning, parking rate per day , courter service and morning breakfasts

Customer review rating 5.0/5

Fernando H. A. Solo - Confirmed reviews ALL

The staff were all friendly, easygoing and even helped with finding some local food and shopping nearby.

Dear Guest, Thank you for your kind words and for highlighting the friendliness and helpfulness of our team. We are delighted to hear that our staff were able to assist you in finding local food and shopping spots nearby, making your stay more enjoyable and convenient. Your positive feedback will be shared with the team, as it is always encouraging to know that our service has made a difference in our guests’ experiences. We look forward to welcoming you back for another pleasant stay in the near future. Best regards, Cindy Yeoh General Manager

Customer review rating 4.5/5

Thong S. C. Business - Confirmed reviews ALL

Polite & helpful service staff, clean & comfortable stay, only slight hiccup is the slow wifi connection. Otherwise, good view and central location

Dear Guest, Thank you for sharing your kind words following your recent stay with us at Mercure Kuala Lumpur Shaw Parade. We’re delighted to hear you enjoyed our polite and helpful service, clean and comfortable rooms, great views, and central location. We sincerely apologise for the inconvenience caused by the slower Wi-Fi connection during your stay. Our team is actively working to improve and upgrade our internet speed and connectivity for a smoother online experience. We truly appreciate your feedback and look forward to welcoming you back for another pleasant stay. Warm regards, Cindy Yeoh General Manager Mercure Kuala Lumpur Shaw Parade

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Other web-users rate our hotel

  • 1,465 reviews 9.2/10 Location
  • 1,866 reviews 8.8/10 Room
  • 1,801 reviews 8.8/10 Service
  • 119 reviews 7.9/10 WiFi
  • 898 reviews 8.7/10 Cleanliness
  • 663 reviews 7.9/10 Comfort
  • 560 reviews 7/10 Breakfast
  • 492 reviews 8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.