Mercure Kuala Lumpur Shaw Parade 4 stars

Customer review rating (ALL Rating) 4.4/5 1,511 reviews

Best price
guarantee
Mercure Kuala Lumpur Shaw Parade - Image 1
Mercure Kuala Lumpur Shaw Parade - Image 2
Mercure Kuala Lumpur Shaw Parade - Image 3
Mercure Kuala Lumpur Shaw Parade - Image 4
152 Jalan Changkat Thambi Dollah, Pudu, ., 55100 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • First Mercure brand in Kuala Lumpur

  • Within 15-min walking distance to Bukit Bintang, 5-min drive to the newly developed BBCC & TRX

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

  • All 4 meeting rooms feature natural daylight.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Kuala Lumpur Shaw Parade

152 Jalan Changkat Thambi Dollah, Pudu, .
55100 KUALA LUMPUR
Malaysia

GPS:3.139884, 101.712267

Telephone
Fax +60 3-9224 3039

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CHORAK-ALL DAY DINING RESTAURANT

Our All Day Dining Restaurant serves a combination of Asian and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,511 reviews

TripAdvisor Rating  4.5/5  746 reviews

Certificate of excellence 2024

good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

quiet

Dear Pedesen B., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cj Kalavaani Karupiah Marcom & Operations Manager

Hotel was awesome,

Customer review rating 4.5/5

Nico Friends - Confirmed reviews ALL

Hotel location was great the only downer was the food, probably need more stock at the pool top bar and more experienced staff behind the bar.

Dear Shaun N., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cj Kalavaani Karupiah Marcom & Operations Manager

Good stay

Customer review rating 4.5/5

Florence Families - Confirmed reviews ALL

The hotel location is near to shopping malls and good food. All the staff at the hotel provided good service. When I was having problem with connection to wifi, the staff at the reception provided excellent service to assist me to resolve my problem. All requests to the housekeeping was promptly done. The water dispenser in the room is an excellent feature of the hotel. The hotel room is clean and very well maintained. I will stay in this hotel in future if I am back in Kuala Lumpur.

Dear Puay Puay T., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cj Kalavaani Karupiah Marcom & Operations Manager

Well located. But old building. Water leakage in the toilet.

Customer review rating 3.5/5

Ph O. Friends - Confirmed reviews ALL

Staffs are attentive. Came to check water leakage issue. However it couldnt be fixed completely.

Dear Geok Bee Y., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cj Kalavaani Karupiah Marcom & Operations Manager

Good Stay

Customer review rating 4.5/5

Jacob A. Business - Confirmed reviews ALL

Room is clean and well lit. Only thing is the welcome drink that I entitled was not served. It should be automatically given and not to be redeemed. Amenities wise, the toothpaste was of poor quality.

Dear Nian En Jacob A., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cj Kalavaani Karupiah Marcom & Operations Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,343 reviews 8.9/10 Location
  • 1,964 reviews 8.6/10 Room
  • 1,975 reviews 8.9/10 Service
  • 74 reviews 8.5/10 WiFi
  • 917 reviews 8.5/10 Cleanliness
  • 685 reviews 7.9/10 Comfort
  • 658 reviews 7.1/10 Breakfast
  • 444 reviews 7.9/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Kuala Lumpur

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.