Mercure Kuala Lumpur Shaw Parade 4 stars

Customer review rating (ALL Rating) 4.5/5 1,576 reviews

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Mercure Kuala Lumpur Shaw Parade - Image 1
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Mercure Kuala Lumpur Shaw Parade - Image 4
152, Changkat Thambi Dollah, 55100 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • First Mercure brand in Kuala Lumpur

  • Within 15-min walking distance to Bukit Bintang, 5-min drive to the newly developed BBCC & TRX

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

  • All 4 meeting rooms feature natural daylight.

Our accommodation(s)

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Hotel location

Mercure Kuala Lumpur Shaw Parade

152, Changkat Thambi Dollah
55100 KUALA LUMPUR
Malaysia

GPS:3.139884, 101.712267

Telephone
Fax +60 3-9224 3039

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,576 reviews

TripAdvisor Rating  4.3/5  777 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Raymond T. Solo - Confirmed reviews ALL

Great experience and friendly team.

Customer review rating 4.5/5

Jackson Y. Solo - Confirmed reviews ALL

A good stay. Clean room. May take a bit of time for the aircon to work.

Customer review rating 4.0/5

Leong S. L. Families - Confirmed reviews ALL

YOUR RECEPTION WHO WHO COLLECT MY ROOMS FEES NOT DOING A GOOD JOB , I USE MY ALL.CO POINT FOR DISCOUNT FOR 1 ROOM CHARGE BUT YR RECEPTION GUY CHARGE ME FOR FULL FARE FOR BOTH ROOMS , AFTER I TOLK HIM , HE CHECK N SAY YES HE DIDTN SAW THAT I USE POINT FOR DISCOUNT HE NEVER SAY SORRY TO ME JUST RECALCUALTE IT N CHARGE ME THE CORRET AMOUNT. BED EXPERIENCE FOR THIS , MYBE I MAKE NOICE FOR YR SECURITY ASK ME TO MOVE MY CAR BECAUSE I BLOCKING A BUS WITH TOURIST WANT TO DROP GUEST TO YR HOTEL , I ALSO WITH ONE AUNTY IS USING A WHEELCHAIR , I TELL TR SECURITY I PARK BESIDE THE EMPTY PARKING LOT TY HOTEL RESERVED WITH SAFETY CONE N PLASTIC CHAIN ALSO YR SECURITY NOT ALLOW MUST GO UP THE CAR PARK OR PARK A WAY FROM HOTEL MAIN ENTRANCE AND ALSO I STILL NOT RECEIVE YR HOTEL CHECK OUT INVOICE FROM YR HOTEL , I TOLK YR RECEPTION WHEN I CHECK OUT EMAIL ME THE INCOICE BUT UNTILL TODAY 25/12/2025 I NOT RECEIVE ANY INVOICE FROM YR HOTEL .

Customer review rating 5.0/5

K. K. T. Families - Confirmed reviews ALL

This is my second staycation here. I enjoy the local food nearby, all within a 5–10 minute walk from the hotel. I would stay here again when I have holidays in Kuala Lumpur.

Customer review rating 4.0/5

Ting L. L. Friends - Confirmed reviews ALL

Not our first time at this hotel.The location of the hotel is great. Within walking distance to many delicious food places such as roast pork, pepper soup and bak kut teh.Lalaport shopping mall is also nearby. We had a faulty socket in our room and upon notification to the hotel staff before we headed out, the socket was promptly repaired when we come back to our room. Will come back again to this hotel.

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Other web-users rate our hotel

  • 1,491 reviews 9.2/10 Location
  • 1,894 reviews 8.8/10 Room
  • 1,842 reviews 8.9/10 Service
  • 121 reviews 7.6/10 WiFi
  • 910 reviews 8.8/10 Cleanliness
  • 671 reviews 7.9/10 Comfort
  • 569 reviews 7/10 Breakfast
  • 504 reviews 7.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.