Mercure Kuala Lumpur Shaw Parade 4 stars

Customer review rating (ALL Rating) 4.4/5 524 reviews

Hotel extras

  • First Mercure brand in Kuala Lumpur

  • Within 15-min walking distance to Bukit Bintang, 5-min drive to the newly developed BBCC & TRX

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

  • All 4 meeting rooms feature natural daylight.

ALLSAFE approved hotel

Hotel location

Mercure Kuala Lumpur Shaw Parade

152 Jalan Changkat Thambi Dollah, ,, .
55100 KUALA LUMPUR
Malaysia

GPS:3.139884, 101.712267

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

CHORAK-ALL DAY DINING RESTAURANT

Our All Day Dining Restaurant serves a combination of Asian and international cuisine.

Our accommodation(s)

All rooms are tastefully designed with modern facilities including WIFI access and cable TV. Perfect for business and leisure travellers. Hotel has 4 room types: Deluxe, Executive, Privilege Rooms, and Suites, and 2 rooms for physically challenged guests.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  524 reviews

TripAdvisor Rating  4.5/5  681 reviews

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

From the moment I stepped into the hotel and checked-in at the lobby, it was a great welcome from En. Zarul (the manager on duty at the time of my arrival). I have had a little chat with him, and it was a very warm welcome from him. Kudos to Mercure KL

Dear AMIRUL SHAH M., First of all, thank you for your support and loyalty as Accor ALL member! It is an absolute sheer joy to read your kind words about our hotel and our services. I will share your comments with Zarul and rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff and we will strive to continuously improve the quality of our services from the constructive feedback received. Thank you again for sharing your experience, and we look forward to welcome you back again. Sincerely, Cindy Yeoh General Manager

Good staff, and area

Customer review rating 4.0/5

Satria Families - Confirmed reviews ALL

I like the staff help me out to check in, area of hotel near street food

Dear MUHAMMADSATRIA W., First of all, thank you for your support and loyalty as Accor ALL member! It is an absolute sheer joy to read your kind words about our hotel and our services. I will share your comments with Aliff and the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff and we will strive to continuously improve the quality of our services from the constructive feedback received. Thank you again for sharing your experience, and we look forward to welcome you back again. Sincerely, Cindy Yeoh General Manager

Very helpful

Customer review rating 4.0/5

Dgtenga Couples - Confirmed reviews ALL

Very friendly and helpful staff, location good, room needs a few tweaks but overall very pleased.

Dear DAVID T., First of all, thank you for your support and loyalty as Accor ALL member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade Hotel very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Convenient location, small but beautiful pool

Customer review rating 5.0/5

Roy L. Friends - Confirmed reviews ALL

Pro: 1. Good location, near different attractions, shopping mall and night market. 2. Enjoying fabulous KLCC view when you are waiting lift on every floor. 3. Customised service for taking away breakfast at 6:30am. (I need to go to airport in the morning) 4. Good value enough, about 200RM per night. 5. The taste and choice of breakfast is good enough as a Mercure hotel. 6. Some surprises for lunar new year (a voucher of food and drink, without alcohol) 7. Nice Sky view of swimming pool (but not KLCC) 8. Provided Gym room (not 24 hours) 9. Room design and space is good enough. 10. You may see firework here (Lunar New Year) Con: 1. Limited choice of welcoming drink, without a choice of alcohol. 2. They closed their executive lounge. 3. Limited open hours for Gym, restaurants and room service. 4. Without USB charging. 5. Pool and all rooms can’t see the view of KLCC. 6. No explanation of my member’s benefit in this hotel. This is a good hotel for travelling Kuala Lumpur.

Dear LUT WAI ROY L., First of all, thank you for your support and loyalty as Accor ALL Diamond member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade Hotel very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and we will strive to continuously improve the quality of our services from the constructive feedback received. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

Overall it's really worth it

Customer review rating 5.0/5

Fadzilah B. H. Solo - Confirmed reviews ALL

I really enjoy my stay at all Mercure Hotel and I chose this hotel during CNY. Mercure KL Shaw Parade gave very pleasant stay to me and overall it's really worth it. Staff were very helpful and pleasant. Reception counter look so modern and welcoming. I love everything about the room. The room was clean and cozy. The bed is so big and comfy. There are water dispenser and coffee maker in the room. The view from the hotel is so amazing and it surrounded by many skyscrapers. The rooftop pool was ok and lovely. I had a buffet breakfast at the hotel and the food was average. The food not much variety. The table setting and dining area quite compact. However, I would definitely stay here again and highly recommended.

Dear FADZILAH HT -H., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Yeoh General Manager

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