Mercure Kuala Lumpur Shaw Parade 4 stars

Customer review rating (ALL Rating) 4.4/5 1,492 reviews

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Description

Hotel extras

  • First Mercure brand in Kuala Lumpur

  • Within 15-min walking distance to Bukit Bintang, 5-min drive to the newly developed BBCC & TRX

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

  • All 4 meeting rooms feature natural daylight.

Our accommodation(s)

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Hotel location

Mercure Kuala Lumpur Shaw Parade

152 Jalan Changkat Thambi Dollah, Pudu, .
55100 KUALA LUMPUR
Malaysia

GPS:3.139884, 101.712267

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CHORAK-ALL DAY DINING RESTAURANT

Our All Day Dining Restaurant serves a combination of Asian and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,492 reviews

TripAdvisor Rating  4.5/5  753 reviews

Certificate of excellence 2024

Good Location

TripAdvisor rating 4.0/5

TTCTAI TripAdvisor review

Friendly and helpful staff. Room very spacious. Ideal location – nearby to all the big shopping malls . Somesmall issues with the room - the fan in the toilet was very loud. The water did not flow quite well / fast while having shower. Overall, a very good experience.

good location, service is superb and value for money

Customer review rating 5.0/5

Tz Friends - Confirmed reviews ALL

The hotel is throw stone away from Bukit Bintang Area, and also nearby two large malls. surrounded by local street food. The room is not expensive compare with other hotel nearby.

Nice and well equipped room

Customer review rating 5.0/5

Fook Couples - Confirmed reviews ALL

The hotel is well located and near to the KL city centre areas. Our room is spacious and well equipped and the water filter with built in heating is the biggest plus for us. The view from the pool side is amazing.

Good location

Customer review rating 3.5/5

Sukhdev B. Couples - Confirmed reviews ALL

The staff in the restaurant on Level 8 need to be more hands on. Staff need to understand what are customer needs when dining on level 8. Meet and greet is important. Have checked out and still waiting for my accor points to be allocated into my account. Mercure hotel needs, could someone from the Mercure also please email me the receipt from my check out on the 13th December 2024,I was in room 1509. Cindy Yeoh,i feel you definitely need to give some staff training to the F n B staff as they lack of customer service. The front reception sfatt were amazing.

Friendly and great service

TripAdvisor rating 5.0/5

Hutcheson47 Solo travel - TripAdvisor review

this is one of the best hotels I have stayed in. The rooms were clean, the beds comfortable and showers hot. What sets it above others is level of service. It was very special. Friendly and efficient and of a very high standard. Always willing to assist. Always with a smile. I have stayed in many of the Accor hotels at many different price points but this is the best service I have had.

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Other web-users rate our hotel

  • 1,360 reviews 8.9/10 Location
  • 1,975 reviews 8.7/10 Room
  • 1,974 reviews 8.9/10 Service
  • 78 reviews 8.5/10 WiFi
  • 921 reviews 8.6/10 Cleanliness
  • 673 reviews 7.8/10 Comfort
  • 631 reviews 6.7/10 Breakfast
  • 463 reviews 8.1/10 Amenities

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