Mercure Kuala Lumpur Shaw Parade 4 stars

Customer review rating (ALL Rating) 4.5/5 1,536 reviews

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Mercure Kuala Lumpur Shaw Parade - Image 1
Mercure Kuala Lumpur Shaw Parade - Image 2
Mercure Kuala Lumpur Shaw Parade - Image 3
Mercure Kuala Lumpur Shaw Parade - Image 4
152, Changkat Thambi Dollah, 55100 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • First Mercure brand in Kuala Lumpur

  • Within 15-min walking distance to Bukit Bintang, 5-min drive to the newly developed BBCC & TRX

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

  • All 4 meeting rooms feature natural daylight.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room, 2 Single Beds

Photo out of - Classic Room, 2 Single Beds

Discover comfort in our Classic Room, a blend of modern luxury and heritage. Explore the local culture with 'Discover Local by Mercure' Local Bites. Enjoy the Mercure Great Bed, in-room water filter, coffee/tea amenities amid the city backdrop.

  • Views:

    City View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bidet
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 25 m² / 269 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

Unwind in our Classic Superior Room with a Great Bed by Mercure, 'Discover Local by Mercure' Local Bites, local soft drink minibar, premium bathroom amenities, in-room water filter, coffee and tea amenities and vibrant city night views.

  • Views:

    City View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Unwind in our Classic Superior Room with a Great Bed by Mercure, 'Discover Local by Mercure' Local Bites, local soft drink minibar, premium bathroom amenities, in-room water filter, coffee and tea amenities and vibrant city night views.

  • Views:

    City View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Indulge in our Privilege Room with a Great Bed by Mercure. Enjoy capsule coffee machine, minibar with local soft drinks and a 'Discover Local by Mercure' welcome gift. Room with premium WIFI, Bluetooth speaker, high floor with vibrant city view.

  • Views:

    City View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Privilege Luxe Room offers Mercure's Great Bed, buffet breakfast, coffee machine, soft drink minibar, local snacks, 'Discover Local by Mercure' welcome gift, daily 4-pc laundry, 20% off food and drink, WIFI, Bluetooth speaker, 55″ TV, vibrant city view.

  • Views:

    City View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Our cosy suite offers Mercure's Great Bed, buffet breakfast, soft drink minibar, 'Discover Local by Mercure' welcome gift, local snacks, Italian mocktail tasting, premium WIFI, Bluetooth speaker, 55″ TV, daily 4-pc laundry and 20% off food and drink.

  • Views:

    City View

Max. number of persons
3
Area
From 53 m² / 570 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Kuala Lumpur Shaw Parade

152, Changkat Thambi Dollah
55100 KUALA LUMPUR
Malaysia

GPS:3.139884, 101.712267

Telephone
Fax +60 3-9224 3039

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 213 rooms
  • 2 rooms for people with reduced mobility
  • 14 connecting rooms
  • 213 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • English
  • Indonesian
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets not allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Well-being

Rooftop Pool

  • Outside
  • On site

Gym

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private

  • Parking pricing: 2.17 € 10 MYR Per day

Vehicles

  • Motorcycle places

Security

  • Parking with security service
  • Extinguisher
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Chorak

Photo out of - Chorak

Our All Day Dining Restaurant serves a combination of Asian and international cuisine.

Cooking style
Cafe
Capacity
124
Accessibility
Accessible service
152, Changkat Thambi Dollah, 55100 Kuala Lumpur, Malaysia
Telephone +60 3-9224 3030
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Takeaway Meals

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Our All Day Dining Restaurant serves a combination of Asian and international cuisine.

Unwind high above the city at our rooftop pool bar, where refreshing beers and crafted cocktails meet stunning views of TRX Tower and the KL skyline.

Located on level 20, the gym is exclusively available only for in house guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,536 reviews

Customer review rating 4.5/5

Peter F. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Imad A. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Moeis B. Business - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dayang Haslinda Juana Operations Manager

Customer review rating 5.0/5

Hoon C. C. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Xin J. T. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Imad A. Families - Confirmed reviews ALL

Everything in order.

Customer review rating 5.0/5

Moeis B. Business - Confirmed reviews ALL

Tip top service

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dayang Haslinda Juana Operations Manager

Customer review rating 5.0/5

Hoon C. C. Solo - Confirmed reviews ALL

All staffs very attentive and Courteous

Customer review rating 5.0/5

Xin J. T. Friends - Confirmed reviews ALL

accessible location, walking distance to lalaport. clean and comfortable stay

Customer review rating 4.0/5

Haris A. Families - Confirmed reviews ALL

but parking exit,bad for me,need to fix at exit,those bump..but for others,,all superb…

Customer review rating 5.0/5

Paul F. N. -. B. Business - Confirmed reviews ALL

My go to hotel for Kuala Lumpur. Super friendly staff, hospitality as you’d expect it. Ideally located for exploring the city and to commute for meetings.

Customer review rating 4.5/5

Peter O. K. C. Couples - Confirmed reviews ALL

I stayed at Mercure Shaw Parade for 4 nights from 21Sept26 to 25Sept26. The hotel is centrally located and very near to ICC Pudu food centre and nearby shopping centres and Bukit Bintamg. We were upgraded to a ptivilege room with free drinks in the fridge. We like the location as it's near to Times Square and Bukit Bintang , making it comvenient to take the monorail and metro.

Customer review rating 4.5/5

Nurdalili A. Families - Confirmed reviews ALL

Delicious food

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dayang Haslinda Juana Operations Manager

Customer review rating 4.5/5

Lucas C. Solo - Confirmed reviews ALL

I thought it would just be a so-so stay since it is an old hotel located in such area (as in not suitable to walk around at night but not to worry as only hotel guest can access the hotel at night). the room seems to be newly refurbished and the bed is so soft and comfy - i rarely praise on this part. However, there a few things that need to be noted - the noise coming from the room water dispenser or the aircon can quite distracting. Often would have some dripping or water sound… not sure coming from where. The shower water pressure can be low at times. Overall, it is a great stay and comfortable stay. Would come here again

Customer review rating 4.5/5

Andito U. P. Business - Confirmed reviews ALL

Each aspect like the bedroom facilities, breakfast facilities, etc is good

Customer review rating 4.5/5

Margaret E. Couples - Confirmed reviews ALL

Room spacious and clean. Good breakfast. Pool was clean and bar service was good. In room fridge did not keep drinks cold. The daily in room bar replenishment was a nice touch.

Customer review rating 4.5/5

Muhammad S. A. Business - Confirmed reviews ALL

Location and shared carpark are quite old but the hotel redeems itself for its room amenities and value for money

Customer review rating 4.5/5

Leong S. L. Couples - Confirmed reviews ALL

room 1313 everthing look in good shape .the bathroom cleanest is good now my rooms with new bath towel n a small towel great, i dont understand y the aircond temp is setting not below of 22dg but in malaysia 22dg is not enough for this day weather , but for my room the housekeeping n maintenance team help me to adjust the aircond temp below 22dg

Customer review rating 4.0/5

Izzaty N. Families - Confirmed reviews ALL

Comfortable stay, the location is well located in a quiet area, yet still walkable and just a short drive to KL's main attractions. The room was clean and comfortable, and overall, it offered good value for the money

Customer review rating 5.0/5

Md S. Couples - Confirmed reviews ALL

It is all perfect. No negative rbout it. I loved the Counter Reception area, it looks as if im in the Library.

Customer review rating 5.0/5

K. K. T. Couples - Confirmed reviews ALL

The hotel is conveniently surrounded by a wide variety of local food options.

Customer review rating 4.5/5

Chua K. Q. Families - Confirmed reviews ALL

Grateful for the nice view from the room and happy to be having adjacent rooms so that our family can be side by side.

Customer review rating 3.0/5

Wey M. C. Couples - Confirmed reviews ALL

Overall stay was good but one factor reduces points or satisfaction greatly was the air circulation in the lifts needs improvement. Complaint to counter staff as taken lightly by answering me "no aircon".

Dear Mr. C., Thank you for your feedback. We’re glad to know you had an overall good stay. We sincerely apologize for the discomfort in the lifts and for the response you received from our team. Your feedback is important, and we will review this with the relevant team to improve both the lift ventilation and our guest service. We appreciate your feedback and hope to welcome you back for a better experience. Sincerely, Dayang Haslinda Operations Manager

Customer review rating 4.5/5

Oscar L. Z. Families - Confirmed reviews ALL

Nice hotel, above Mercure standards.

Other web-users rate our hotel

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  • 832 reviews 8.9/10 Cleanliness
  • 627 reviews 8/10 Comfort
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