ibis Styles Kuala Lumpur Fraser Business Park 4 stars

Customer review rating (ALL Rating) 4.1/5 472 reviews

ibis Styles Kuala Lumpur Fraser Business Park - Image 1
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1 Jalan Metro Pudu 2, Fraser Business Park, Fraser Business Park, 55200 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • 472 modern rooms with high quality bedding and unlimited WiFi for ultimate comfort

  • Close proximity to local attractions and nearby shopping malls (KLCC, Pavilion, IKEA)

  • 5 minutes walk to Chan Sow Lin LRT train station - easily connected to city's attractions

Our accommodation(s)

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Hotel location

ibis Styles Kuala Lumpur Fraser Business Park

1 Jalan Metro Pudu 2, Fraser Business Park, Fraser Business Park
55200 KUALA LUMPUR
Malaysia

GPS:3.128646, 101.714889

Telephone
Fax +60 3-9232 8699

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

sTreats

Non contractual photo

Located at the lobby level with easy access. Menu showcases authentic Malaysian Favourites. From 11am - 10pm Daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  472 reviews

Customer review rating 3.0/5

Kihanduwagenandajaya G. Business - Confirmed reviews ALL

People are good, but until I asked to clean my room one day they didn't clean. Supprise that you do not offer shaving kit..Overoll good place.

Dear Mr. Kihanduwagenandajaya G., Thank you for taking the time to share your feedback following your recent business stay at ibis Styles Kuala Lumpur Fraser Business Park. We are pleased to know that you found our hotel to be good value for money and that you appreciated the friendliness of our team, as well as the smooth check out process and reliable WiFi. Your kind comments about our people are truly encouraging. At the same time, we sincerely apologize for the inconvenience you experienced regarding room cleaning. Please note that our housekeeping service follows a scheduled cleaning programme, and guests may also request service at any time for their convenience. We regret if this was not clearly communicated during your stay. Your feedback will help us improve how we share this information with our guests. Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back and provide you with a smoother and more comfortable experience on your next visit. Warm regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Customer review rating 3.5/5

Deepak N. Families - Confirmed reviews ALL

Stay was comfortable and morning breakfast was good. It was family trip. Good to have a options for lunch & dinner in the restaurant which is missing.

Dear Mr. Deepak N., Thank you for taking the time to share your detailed feedback following your recent family stay at ibis Styles Kuala Lumpur Fraser Business Park. We are pleased to know that you had a comfortable stay and enjoyed our breakfast selection. It is also encouraging to learn that you appreciated our team’s service and WiFi connectivity. At the same time, we sincerely thank you for highlighting areas where we can improve. Your comment regarding the availability of lunch and dinner options has been noted, and we understand how important convenient dining choices are, especially during a family trip. We also apologize for the condition of the towels not meeting your expectations. Please be assured that your feedback has been shared with our housekeeping team for review and improvement. As a Classic member of ALL Accor Live Limitless, your feedback is especially valuable to us. We truly appreciate your loyalty and your constructive suggestions, which help us enhance the overall guest experience. We hope to have the pleasure of welcoming you and your family back for an even better stay in the future. Warm regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Customer review rating 4.0/5

Mei C. L. Families - Confirmed reviews ALL

Room was good. It's clean, quiet. Good job to the cleaner/ housekeeping. Phone in the room not working, wanted to ask for extra amenities, maybe I checked in late, call was not answered or maybe I dialed the wrong number (0), no instruction on number to dial for service. Good enough at last I got to call the hotel number twice only get someone to assist. Toilet sink area can be cleaned better, weird seeing the mold growing around and there's not enough space to put things. Handwash is faulty. Aircond located in front of bed is a bit uncomfortable. Overall for a one night stay at this price is great.

Dear Ms. Mei C., Warm greetings from Ibis Styles Kuala Lumpur Fraser Business Park. Thank you very much for taking the time to share such a detailed review of your recent family stay with us. We truly appreciate your balanced feedback and are pleased to know that you found the room clean, quiet, and comfortable overall. Your kind words for our housekeeping team are especially appreciated, and we will be delighted to share your compliments with them. At the same time, we sincerely apologize for the inconveniences you experienced during your stay. We regret to learn about the non functioning in room telephone and the lack of clear instructions on how to reach our service team, which understandably caused frustration when you required assistance. Please be assured that this has been highlighted to our management and maintenance teams for immediate review and corrective action. We also thank you for bringing to our attention the cleanliness concerns at the sink area, the faulty handwash dispenser, and the air conditioning position. Your comments are very important to us, and these matters have been shared with the relevant departments to ensure improvements are made and standards are upheld. We are grateful for your understanding and are pleased to know that, overall, you found your stay to be good value for money and would recommend our hotel. We truly hope to have the opportunity to welcome you back again and provide you with an even more seamless and comfortable experience. Thank you once again for choosing ibis Styles Kuala Lumpur Fraser Business Park. Warm regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Customer review rating 5.0/5

Chee M. L. Families - Confirmed reviews ALL

This Hotel always felt like my travel home with its staff friendliness & comfortable room with excellent breakfast selections.

Dear Mr. Chee M. L., Warmest greetings from ibis Styles Kuala Lumpur Fraser Business Park. Thank you very much for your exceptional review and for sharing such kind and encouraging words about your recent family stay with us. We are truly delighted to know that your experience was a perfect one and that our hotel continues to feel like your “travel home.” It is especially rewarding to hear that you enjoyed the friendliness of our team, the comfort of your room, and our breakfast selections. Your recognition of our staff’s attentiveness means a great deal to us, and we will be sure to share your compliments with the entire team, including our newer members, as it will certainly motivate them to continue delivering heartfelt service. We are also sincerely grateful for your loyalty as an ALL Accor Live Limitless Platinum member and for your strong recommendation of both our hotel and the loyalty programme. Your continued support truly inspires us to maintain and elevate our standards. Thank you once again for choosing ibis Styles Kuala Lumpur Fraser Business Park. We very much look forward to welcoming you back again soon for another comfortable and memorable stay. Warm regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Customer review rating 3.5/5

Mohd F. D. Business - Confirmed reviews ALL

2nd time stay. Had a pleasant day here.

Dear Mr. F., Thank you for choosing to stay with us again at Ibis Styles Kuala Lumpur Fraser Business Park and for taking the time to share your feedback. We are pleased to know that you had a pleasant stay overall and truly appreciate your continued support, especially as this was your second visit with us. At the same time, we regret that the room view did not meet your expectations. Your comment regarding the preference for a better view instead of facing another block is well noted and will be taken into consideration for future room allocation, subject to availability. We also appreciate your feedback on accommodation, breakfast, and service, as it helps us identify areas where we can further improve the guest experience. Your comments have been shared with the relevant teams for review. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back on your next business trip and provide you with an even more enjoyable and comfortable stay. Warm regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Other web-users rate our hotel

  • 439 reviews 8/10 Location
  • 442 reviews 7/10 Room
  • 379 reviews 8.4/10 Service
  • 8 reviews 8.5/10 WiFi
  • 245 reviews 7/10 Cleanliness
  • 174 reviews 4.7/10 Breakfast

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