ibis Styles Kuala Lumpur Fraser Business Park 4 stars

Customer review rating (ALL Rating) 3.9/5 409 reviews

ibis Styles Kuala Lumpur Fraser Business Park - Image 1
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ibis Styles Kuala Lumpur Fraser Business Park - Image 3
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1 Jalan Metro Pudu 2, Fraser Business Park, Fraser Business Park, 55200 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • 472 modern rooms with high quality bedding and unlimited WiFi for ultimate comfort

  • Close proximity to local attractions and nearby shopping malls (KLCC, Pavilion, IKEA)

  • 5 minutes walk to Chan Sow Lin LRT train station - easily connected to city's attractions

Our accommodation(s)

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Hotel location

ibis Styles Kuala Lumpur Fraser Business Park

1 Jalan Metro Pudu 2, Fraser Business Park, Fraser Business Park
55200 KUALA LUMPUR
Malaysia

GPS:3.128646, 101.714889

Telephone
Fax +60 3-9232 8699

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

sTreats

Non contractual photo

Located at the lobby level with easy access. Menu showcases authentic Malaysian Favourites. From 11am - 10pm Daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  409 reviews

TripAdvisor Rating  3.7/5  1,327 reviews

Customer review rating 4.0/5

Yaqub M. H. Couples - Confirmed reviews ALL

Please do keep water bottle limits as per day only 2 water bottle as its basic need

Customer review rating 5.0/5

Gabut I. D. Solo - Confirmed reviews ALL

Great stay, clean and comfy bed. Im happy that the staff provided me early check in for free of cost. It was a big help for me specially i dont have enough sleep from my travel and thanks for Maan, very appreciated her. Room has been cleaned on daily basis and replacing new towels. The location very close to everything specially the train. Over all very satisfied. Thanks also to Duty manager Mary who process my check out.

Dear Gabut I. D., Thank you very much for your fantastic review and for sharing your experience with us! We are thrilled to hear that you enjoyed your stay and appreciated the clean and comfortable rooms, as well as the convenient location near the train. It’s wonderful to know that our team, especially Maan at the front desk and Duty Manager Mary, were able to make your visit more comfortable with the early check-in and smooth check-out process. Your kind words mean a lot to all of us, and we will be sure to pass on your compliments to Maan, Mary, and the entire team. We look forward to welcoming you back soon for another great stay! Warm regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Customer review rating 3.5/5

Hamshima O. Families - Confirmed reviews ALL

Room has comfortable beds and clean toilet. Reception was friendly and efficient. The two issues are the hotel is in a partly deserted building and right by transportation. The noise heard in room needed ear plugs at all times. The parking had multiple cars looking like they were left there for years. Outside the lobby is dark and full of people loitering.

Dear Ms. Hamshima, We’re glad to hear that you found the room’s beds comfortable, the toilet clean, and our reception team friendly and efficient. Your kind words have been shared with the team and are truly appreciated. We also thank you for highlighting the areas where your experience could have been improved. We’re sorry to hear that noise from nearby transportation affected your comfort. While our location provides convenient access to public transit, we understand that a restful night’s sleep is essential. Please rest assured that we are currently reviewing ways to enhance sound insulation in our rooms. Regarding your concerns about the building environment and parking area, we understand how this may have impacted your overall impression. We are working closely with the building management to address these issues. Your feedback is extremely important to us. We hope to have the opportunity to welcome you and your family back in the future for a more comfortable and pleasant stay. Should you need any assistance with future bookings or wish to share further feedback, please don’t hesitate to contact us directly at H8… Warm regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Customer review rating 2.5/5

Senthilkumar R. Families - Confirmed reviews ALL

Cockroaches in the room and Bad smell all around the corridor

Dear Mr. Senthilkumar R., Thank you for sharing your feedback, and we sincerely apologize for the issues you encountered during your stay. We are deeply concerned to hear about the cleanliness problems, including the presence of cockroaches in your room and the bad smell in the corridor. Please rest assured that we take these matters seriously. We have recently conducted pest control in the hotel, but we will review our processes to ensure that this does not impact the guest experience in the future. We will also address the concerns raised with our housekeeping team to ensure that all areas of the hotel meet the highest standards of cleanliness. We are also sorry that the WiFi did not meet your expectations. We will look into improving the speed and reliability of our connection for a smoother experience. Your feedback is crucial for us to improve, and we hope to welcome you back for a more pleasant and comfortable stay in the future. Warm regards, Guest Experience Team Ibis Styles Fraser Business Park

Customer review rating 4.5/5

Mukesh K. Families - Confirmed reviews ALL

Food quality was very good

Dear Mr. Mukesh, Thank you so much for taking the time to share your experience with us following your recent stay at ibis Styles Kuala Lumpur Fraser Business Park. We’re delighted to hear that you had a great time and enjoyed our prime location and the quality of the food. Your feedback on our services, including cleanliness, check-in, check-out, and WiFi, is greatly appreciated. We strive to make every guest’s experience memorable, and your positive comments help reinforce the effort we put into creating a welcoming environment. It’s also wonderful to hear that you found the hotel’s sustainable development initiatives satisfactory! We’re continuously working to improve in this area, so your support means a lot. Thank you for your recommendation, and we hope to welcome you and your family back to our hotel in the future. Should you need any assistance with your next stay, feel free to reach out. Best regards, Guest Experience Team, Ibis Styles Kuala Lumpur Fraser Business Park

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Other web-users rate our hotel

  • 397 reviews 7.9/10 Location
  • 422 reviews 6.2/10 Room
  • 310 reviews 7.8/10 Service
  • 8 reviews 6.7/10 WiFi
  • 223 reviews 6.2/10 Cleanliness
  • 157 reviews 3.9/10 Breakfast
  • 106 reviews 5.1/10 Food
  • 17 reviews 1.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.