ibis Styles Kuala Lumpur Fraser Business Park 3 stars

I am a platinum member of AccorPlus. I stayed at Malaysian AccorHotels for the first time. I am always interested in this ibis bland Hotels. The impression that it rose in price now in RM150 in RM100 in around 2019 to have been a night. I was surprised to arrive, because it is a very old hotel. I think that it is re-brand Hotel. At the time of the check-in, neither the Welcome letter to a member nor the amenities was in the guest room either. I have stayed in Japan and Bangkok the hotel of the 'ibis brand' , but they are superior in cost-effectiveness, and both the Welcome letter and the welcome amenity are ready. This ibis-styles is the first hotel which there were not them at all. The facilities of the guest room are very old, and there are many broken things. "I think that sheet of the bed without washing it" or "a sheet with the considerable usability". It was hard to use bathroom very much and did the bad smell. Though there were the bath towel and the bath mat, the face towel and the hand towel for 2 night, but were NOT supplemented them. I have never stayed at such a hotel. Low service mind. There were cautable dishes about the breakfast and is not delicious. I have never met the hotel is NOT served salad and yogurt, too. In the restaurant at hotel, neither the lunch nor the dinner was open, and the privilege of AccorPlus was not usable at all. I looked like for Accor silver member, and touched breakfast. However, I'm AccorPlus platinum member. No benefit can not enjoy at this hotel. I offer the welcome drink only in the Morning. I can not drink at night. The second day. When I came back to the guest room, which was cleaned, but it was done for "flip", and only a bath mat was not changed. Brown to the bath mat which used on the first day and the brown was attachied brown bath mat. When turn up flip,; is brown; because was stained. it is very difficult to understand why such a hotel can join AccorNetwork. The budget hotel of the Japanese equal class gives an impression of cleanliness. It is hard to stay this ibis-styles for all Japanese guests. If I will visit Kuala Lumpur again, I stay at Marriott hotel or Hilton Hotels. It was 2 nights of the pain. The hotel should have a sense of crisis.

Check in/out was effortless,place was clean and equipped. Only fault is the issue to claim for carpark redemption.

The hotel overall is a little bit run out. Suggest to perform some renovation if possible.

non existent food options after breakfast

First of all had to wait long for the midnight checkin due to only 1 staff. Then with payment the staff was making issue for nothing. I wanted to do paywave with virtual card because the machine allowed it. But the staff was refusing for whatever reason. When I explained I only have other currencies in cash he gave in and allowed the card tap payment. To then force me to give him the card details. Which I don’t feel is secure. But he kept insisting.