ibis Styles Kuala Lumpur Fraser Business Park 4 stars

Customer review rating (ALL Rating) 3.9/5 437 reviews

ibis Styles Kuala Lumpur Fraser Business Park - Image 1
ibis Styles Kuala Lumpur Fraser Business Park - Image 2
ibis Styles Kuala Lumpur Fraser Business Park - Image 3
ibis Styles Kuala Lumpur Fraser Business Park - Image 4

Description

Hotel extras

  • 472 modern rooms with high quality bedding and unlimited WiFi for ultimate comfort

  • Close proximity to local attractions and nearby shopping malls (KLCC, Pavilion, IKEA)

  • 5 minutes walk to Chan Sow Lin LRT train station - easily connected to city's attractions

Our accommodation(s)

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Room 1

Hotel location

ibis Styles Kuala Lumpur Fraser Business Park

1 Jalan Metro Pudu 2, Fraser Business Park, Fraser Business Park
55200 KUALA LUMPUR
Malaysia

GPS:3.128646, 101.714889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

sTreats

Non contractual photo

Located at the lobby level with easy access. Menu showcases authentic Malaysian Favourites. From 11am - 10pm Daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  437 reviews

TripAdvisor Rating  3.7/5  1,327 reviews

Good stay

Customer review rating 3.0/5

Vijay K. Families - Confirmed reviews ALL

Dear Vijay K., We very much appreciate your comments regarding your stay at the ibis Styles Kuala Lumpur Fraser Business Park! We sincerely apologize for the inconvenience you experienced with the bathroom lock and the TV. Regarding the lock, we\'d like to inform you that the design of our bathroom doors is consistent across all rooms, with this particular type of locking mechanism chosen intentionally for privacy and safety purposes. We understand, however, that it may not be the most convenient option for everyone, and we truly appreciate your insight as we constantly evaluate ways to improve our guests\' experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Excellent hospitality

Customer review rating 4.0/5

Eugene K. Solo - Confirmed reviews ALL

Dear Eugene K., Thank you for your feedback! We’re glad to hear you had an excellent experience with our hospitality. We also appreciate your comments about the check-out process, and we’ll work on improving the friendliness of our staff during departures. It’s great to know you enjoyed the welcome drink, WiFi, and our sustainable initiatives. We value your recommendation of the Accor loyalty program. Thank you again for your feedback, and we look forward to welcoming you back soon! Best regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Fell Short

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Dear Mr. W., Thank you for your feedback. We apologize for the inconvenience regarding the extra towels during your stay. We understand how frustrating it can be to have to call daily, and we\'re sorry that we did not meet your expectations. We’ve shared your comments with our housekeeping team to ensure better service in the future. We appreciate your understanding and hope to welcome you back for a smoother experience. Thank you again for staying with us. Best regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Service and location

Customer review rating 2.5/5

Harmik V. Families - Confirmed reviews ALL

Dear Mr. V., Thank you for sharing your feedback with us. We are sorry to hear that your experience at ibis Styles Kuala Lumpur Fraser Business Park did not meet your expectations. We apologize for the challenges you faced with the location and the service. We will address your concern regarding the language barrier at the reception with our team to ensure better communication in the future. We truly appreciate your feedback and will work on these areas to improve our service. We hope to have the opportunity to welcome you back for a better stay. Best regards, Guest Experience Team ibis Styles Kuala Lumpur Fraser Business Park

Good

Customer review rating 4.5/5

R R. K. Families - Confirmed reviews ALL

Dear R. R. K., Thank you for your valuable feedback! We’re glad to hear you had a good stay with us and appreciate your positive comments on various aspects, including the accommodation, WiFi, cleanliness, and our team\'s service. We have noted your suggestion to improve the South Asian food options, and we will certainly look into it. We\'re also pleased that you appreciated our sustainability initiatives, including our efforts to replace single-use plastics and promote local, seasonal food. We hope to welcome you back soon for another great experience! Best regards, Management Team

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Other web-users rate our hotel

  • 394 reviews 7.5/10 Location
  • 417 reviews 6.1/10 Room
  • 313 reviews 7.9/10 Service
  • 9 reviews 7.1/10 WiFi
  • 223 reviews 6/10 Cleanliness
  • 157 reviews 4/10 Breakfast
  • 105 reviews 4.7/10 Food
  • 18 reviews 1.5/10 Wellness Area

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