Name: ibis Styles Kuala Lumpur Fraser Business Park
Address: KUALA LUMPUR, 55200, MALAYSIA
Telephone: (+60)3/92328688

ibis Styles Kuala Lumpur Fraser Business Park 3 stars

Customer review rating (ALL Rating) 4.3/5 3 reviews

ALLSAFE approved hotel

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Description

ibis Styles Kuala Lumpur Fraser Business Park

Design economy hotel, open to creative minds

Strategically located at the intersection of Jalan Tun Razak and Jalan Loke Yew in Kuala Lumpur, the hotel features 472 contemporarily designed rooms with free WiFi and breakfast for two (selected room offer). It is just a 5 min drive from the city's business and shopping districts. Simply take a 5 min walk to Chan Sow Lin LRT train station via an interlink bridge from the hotel to discover what Kuala Lumpur has to offer.

Accessible to top tourist attractions such as Petronas Twin Towers, Aquaria KLCC, Pavilion KL, Bukit Bintang, Zouk & TREC KL, Central Market, Petaling Street, IKEA Cheras and Mytown. 5 minutes walk to Chan Sow Lin LRT station and accessible to/from Kuala Lumpur International Airport (KLIA) and KLIA2 station via KLIA Transit at Bandar Tasik Selatan interchange station.

Ideally located within 10 km radius to the popular tourist attractions, shopping district and business hub such as Petronas Twin Towers, KL Convention Centre, Pavilion, Zouk & TREC KL, Bukit Bintang, Central Market, Petaling Street, IKEA Cheras and Mytown

Hotel extras

472 modern rooms with high quality bedding and unlimited WiFi for ultimate comfort
Close proximity to local attractions and nearby shopping malls (KLCC, Pavilion, IKEA)
5 minutes walk to Chan Sow Lin LRT train station - easily connected to city's attractions

Hotel location

ibis Styles Kuala Lumpur Fraser Business Park

1 Jalan Metro Pudu 2, Fraser Business Park, Fraser Business Park
55200 KUALA LUMPUR
Malaysia

Telephone +60 3-9232 8688

+60 3-9232 8699

CHAN SOW LIN LRT: LRT - Sri Petali Chan Sow Lin LRT Station
By Road: MEX Highway Jalan Sungai Besi

By plane
KL INTL AIRPORT At 79km / 49 miles - Shuttle paying

GPS:3.128646, 101.714889

Hotel services

Check-in from 14h00 - Check out up to 12h00

In summary

On site

Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Near the property

Car park

sTreats Restaurant Non contractual photo

Enjoy the great authentic taste of Malaysian dishes served to you in an open kitchen concept. Tease your taste buds with a wide selection of local and international cuisine prepared personally by the hotel chef.

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay. Enjoy our spacious 24 sqm rooms designed to be cheerful, efficient and comfortable. Containing 1 queen-size bed with 1 day bed. Writing table, Internet access, minibar, LCD TV, safety deposit box ,separate bathroom with standing shower.

Standard Room with Queen Size bed

Accessible room

Max. number of persons: 3
Area: From 24 m² / 258 sq ft

Free in Room Mineral Water
Coffee/tea making facilities

Standard Room with 2 Single beds

Accessible room

Max. number of persons: 3
Area: From 24 m² / 258 sq ft

Free in Room Mineral Water
Coffee/tea making facilities

Standard Queen Room with City View

Accessible room

Max. number of persons: 3
Area: From 24 m² / 258 sq ft

Free in Room Mineral Water
Coffee/tea making facilities

Standard Twin Room with City View

Accessible room

Max. number of persons: 3
Area: From 24 m² / 258 sq ft

Free in Room Mineral Water
Coffee/tea making facilities

Our guest reviews

Very good deal.

thomasbL3744HK Business - 1/13/2020 TripAdvisor review

Thanks so much. Good location for guests without own car, as LRT-station nearby. Staff at reception very kind and helpful. Breakfast with good variety. Could not find a restaurant in walking-distance, very sad.

Dear thomasbL3744HK, We are glad to know that you had a pleasant stay at our hotel, and we would like to thank you for letting us know it with your review. Whilst we will continue to improve on our services to meet guest’s expectations and we shall look forward to your next visit soon. There are few restaurants nearby our hotel , apologies if this was not communicated correctly to you. Thank you for staying with us and see you again. Sincerely General Manager

Business Trip

imranakop Business - 1/6/2020 TripAdvisor review

Overall Hotel Services is Good, breakfast make my expectation and as club member been split between non member and member is wast good initiative, parking space for member could be need allocated more for future.

Dear imranakop Thank you for sharing your stay experience with us. We are glad to know that you had a pleasant stay at our hotel, and we would like to thank you for letting us know it with your review. Whilst, we will continue to improve on our services to meet guest’s expectations and we shall look forward to your next visit soon. Sincerely General Manager

Nice, convenient & well located Hotel

alcm64 Solo travel - 12/30/2019 TripAdvisor review

I love staying at this hotel for various reasons. I love its hospitality, starting from its front-line Mr. Neo to all the rest of the well-trained front desk staffs. The Hotel's breakfast had also improved tremendously and the re-location to cater for different types of hotel guest having breakfast is a brilliant idea. The breakfast selection is adequate, and I hope they will maintain the local "roti canai" style rather than doing a different Indian "pratha" style......its kinda unbearable texture and difficult to eat it with the sambal.

Dear alcm64, We truly appreciate the chance to offer you our services again, and we are delighted to hear our service rendered has not failed your expectation. Your continued patronage is a vital part of our growth and for that, we are most grateful. Thank you for sharing your experience and we look forward to your next visit soon Sincerely General Manager

Value for money

khoonsoon Business - 10/21/2019 TripAdvisor review

The room is clean and bed comfortable. It is convenient as it is near to the LRT station. I would certainly consider staying here again if the price is right. I would be happy to recommend to friends.

Dear Khoonsoon, Thank you for sharing your review. We are delighted to know that the location, facilities and our hospitality left a positive imprint on you. Our teams are happy to hear the positive notes from you and I am sure that this will serve as an encouragement as we strive to continuously improve our products and the quality of our services. Thank you for staying with us and see you again. Sincerely General Manager

Service was good but hotel condition is not too pleasant

JennS1019 Solo travel - 9/11/2019 TripAdvisor review

Room looks old, restaurant ambience is too dimmed and not welcoming. Toilet is not exactly clean. Dusty. Poor toilet paper quality. Toilet space is too small. Bed is comfortable. TV channel variation is good. Complete amenities as per brand standard.

Dear JennS1019, Thank you for your time in sharing your recent stay experience. Your feedback is important to us to continually improve in providing better service quality to our guests. We have taken note the areas for improvement as highlighted. Thank you for staying with us. We hope you will visit us again to witness the difference. Sincerely General Manager

Service

Escape35920122297 Families - 5/18/2019 TripAdvisor review

FDA service OK; HK service is poor, Make-up room : no tooth-brush, dirty glasses, slow response to change with the new one,, the good point is the hotel location is close to restaurant, shopping center, direct acces to MRT, and free shuttle to KLCC

Dear Escape35920122297 Thank you for your feedback. My sincere apologies for the lack of hospitality touch you had experience during your stay with us. Rest assured, your comment and concerned have been shared with the respective departments and we would do our utmost to provide a better quality service. Once again, our sincere apologies for all the inconvenience caused. Sincerely, General Manager

Great Price

firsttime4me Solo travel - 2/25/2019 TripAdvisor review

This was my third visit, and I have to admit that I encounter more features each time. The LRT is very handy, the breakfast was more than sufficient, and service by Sajib was very attentive, thank you. On this occasion, I was provided with the most comfortable and quite room so far (1238). The hotel would definitely benefit if the empty shopping mall next door was fully leased, however whilst the immediate surroundings are starting to benefit from new enterprise, this still looks to be a long way off. All up, this visit more than made up for some disappointments I had on my previous stay, and I will certainly consider the hotel should I be in the area.

Dear firsttime4me, Thank you for your review. It’s a delight to know that the distance to the train station, breakfast selection and attentive service from Sajib left a positive imprint on you. Your comments have been shared with the teams and I am sure that this will serve as an encouragement as we strive to continuously improve our products and the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jagdish Pantlia General Manager

It's Still Up To The Standard

Poh Ming N Business - 2/6/2019 TripAdvisor review

The hotel is good with breakfast. But the tourists group is huge sometimes which you have to stand the different in cultures.The room is up to the standard and not much to shout about. The surrouding is a bit boring but still could get some tidbits during the night.

Dear PaulNg5533, Thank you for your review. We are happy to know that you enjoyed having breakfast at our hotel and satisfied with the comfortable rooms that we offer at an affordable price. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jagdish Pantlia General Manager

All Staff were very helpful and courteous and could not do enough to make our stay more comfortable.

anthoygale Families - 1/9/2019 TripAdvisor review

The moment we entered the establishment we were shown to the the ACCOR priority desk and were treated with a friendly smile and the young lady was very helpful and pointed us in the right directions of how they expected our stay to be pleasant and enjoyable. Every time we entered the hotel we were greeted by a friendly smile and a wave from the staff on the desk. this also was the same from the cleaning staff and restaurant staff a most enjoyable stay and a big thank you to all the staff.

Dear Odyssey24544659523, Thank you for your review. We are delighted to know that you enjoyed our hospitality and had a pleasant stay at our hotel. It is always encouraging to learn that guests are satisfied with our hotel and services as it is what we strive for every day. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our hotel and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jagdish Pantlia General Manager

value for money

seeywong Solo travel - 1/5/2019 TripAdvisor review

although the neighboring already half dead but still consider convenient because very near to LRT station.comfortable bed and pillow, breakfast just so so ...selection consider okay but quality of food are not that great

Dear seeywong, Thank you for your review. We are absolutely delighted to hear of your great experience with our comfortable bed. One of our best features is the fact that our hotel is located 5 minutes walk away from Chan Sow Lin LRT station and easily accessible to many exciting places of interests, despite the unoccupied mall. Meanwhile, we have taken note of your other points pertaining to the breakfast selection and assure you that I have shared this with the Kitchen team. We appreciate your valuable feedback as they help us continue to strive to upkeep our standards, and we hope that you will give us opportunity to serve you better in the near future. Sincerely Jagdish Pantlia General Manager

Not Expected Hotel

virginia7711 Families - 1/3/2019 TripAdvisor review

From the first time i came to the hotel and went in the room, it was not as I expected. The towel, pillow and blanket was really smelly. Shower water was also very sharp. Service was really bad, breakfast was the most worst part. They’re only serving Indian food, fruit only watermelon that taste not sweet. I never come back to this hotel again

Dear virginia7711, Thank you for your feedback. My sincere apologies for the negative experience that you had with the room amenities, shower pressure and breakfast selection. At ibis Styles, we pride ourselves to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Rest assured, this has been shared with concerned departments and necessary re-training and implementation have been put in place to avoid such repeat. We hope that you will consider and give us second chance I am sure we can do better in your next stay. Sincerely, Jagdish Pantlia General Manager

Ok stay, hotel is getting a little tired?

paulsO1612HE Couples - 11/27/2018 TripAdvisor review

OK for a couple of days, the hotel is starting to need a bit of work. Staff were excellent, breakfast was good. Only complaint would be level of noise in the early mornings with tour groups coming and going.

Dear paulsO1612HE, Thank you for your review. We are delighted to know that you enjoyed our hospitality and breakfast during your stay with us. Meanwhile, I have taken note of your other points pertaining to the noise disruption by tour groups. Rest assured, these have been shared with concerned department for necessary rectification and improvement to enhance our guests' satisfaction. Thank you for staying with us and we hope you will visit us again to witness the difference. Sincerely Jagdish Pantlia General Manager

Property is now showing signs of aging and needs manitenance

Ashish P Business - 8/11/2018 TripAdvisor review

This is also one of my favorites and each of visit to KL i have been staying here ... the guys make a great effort to make your stay comfortable ... and add on that they have an Indian Thali on the menu .. but i thnk it is time now they undertake a maintenance of the rooms as it is showing signs of a bit aging ... lighting in room needs refreshing touch and so does the plumbing especially the room i stayed in # 1044 ... breakfast is improving and i think if they add some south indian variety to the breakfast vegetarian menu that would be great and i am willing to overlook the minor room manienance issues to trade with that .....

Dear Ashish P, Thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve, especially in terms of room maintenance and breakfast variety. Rest assured, we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

many improvements needed

Chang Y Families - 8/2/2018 TripAdvisor review

might be value for money but as a accor hotel, many things should be improved.Especially the breakfast is very poor. The menu, freshness, quality all should be improved urgently and significantly. The room is not clean also. The housekeepers should be more trained to clean the room to the details.

Dear Youngchun C, Thank you for your time to complete this survey. Your constructive comments on our service shortfalls are so important for us to buck up in certain areas that has impact to our valued guests like yourself. Together with my team, we will strive to improve on the weakness indicated. My sincere apologies for poor experiences you endured. We hope that you will consider and give us second chance I am sure we can do better in your next stay. Thank you for your loyalty and hope to see you again. Sincerely, General Manager

Older hotel in rundown part of town.

WHATEVER33 Families - 7/15/2018 TripAdvisor review

booked for 5 nights 2 rooms for 2 adults and 2 little kids and additional 1 night after return trip from thailand as they would not keep luggages for me if I did not book with them again. Catering mostly to Indians. Not as expected. Looked much nicer on accor website. Pros: breakfast staff and head chef are all great. The security guard at lobby was also friendly. Balloons for kids given during breakfast. Thus the 2 star as opposed to 1 star. Cons: 1. AC is faulty in the 1 room I slept in on our last night. Woke me and daughter up 4x. Would work fine then all of a sudden would make weird noises similar to loud water leaking for several minutes then stop again. 2. Connecting room doors cant be left open. 3. there were hair balls on the bathroom floor. was not cleaned properly as you can see them as soon as you walk in. 4. 1 room smelled of smoke even though supposedly no smoking allowed. 5. polyester filled pillows and torn bedsheets 6. hallway REEKED of cig smoke despite it being a non-smoking floor. Informed front desk. They didnt bother checking. 7. food in breakfast is pretty much the same everyday 8. front desk staff do NOT seem to know anything when you ask them and are for the most part unhelpful and unfriendly except for one chinese guy. 9. Surrounding is rundown and no real mall nearby. 10. Dont be fooled by ad of shuttle service to klcc. Its only available at 11am, 1pm and 2pm and only good for one way and you have to book way in advance as it gets booked by larger parties. seats are limited to 10 people. They will not allow you to use the shuttle to go back to hotel. Better stay in klcc if thats where you will be most of the time. one way grab fares from klcc suria mall vary from myr 10 to 25 and can be a hassle during peak hours. 11. Did not credit my 5 X 2 rooms stay. Only credited 5 nights x 1 room. Only reason I booked this hotel over other accor is for nights credit.

Dear WHATEVER33, Thank you for sharing your experience with us. We are happy to hear that you enjoyed our hospitality and breakfast with us. However, my sincere apologies for the experience you had did not meet your expectation, especially in terms of room facilities, housekeeping, service delivery and hotel accessibility. Rest assured, these have been shared with concerned department for necessary rectification and improvement to enhance our guests' satisfaction. Meanwhile, we would like to assure you that loyalty points for 5 nights x 2 rooms had been credited to your account instead of 1 room. Please inform us if any incorrect information had been given. We appreciate your feedback concerning our hotel, and we hope that you will give us opportunity to serve you better in the near future. Sincerely, General Manager

Value for money, good location.

Vicchuah Business - 7/11/2018 TripAdvisor review

Good value hotel for the price paid. This is one of the better hotels in KL for the price you pay, of course we can't compare with those costing RM300 to RM500. The rooms are clean, comfortable and quiet. We stayed at the 10th floor. Really comfortable beds. The location was great, not far from city centre and quite near to Cheras for our business meetings. However, you will have to deal with the heavy traffic and congestion, but that's normal in KL anyway. Friendly staff. My only issue is that the bathroom sink took ages for the water to drain out and the shower pressure was a bit low.

Dear Vicchuah, We are delighted to hear that you enjoyed our hospitality and had a pleasant stay with us. However, my sincere apologies for the experience you had did not meet your expectation, especially in terms of bathroom facilities. Rest assured, these have been shared with concerned department for necessary rectification and improvement to enhance our guests' satisfaction. We appreciate your feedback concerning our hotel, and we hope that you will give us opportunity to serve you better in the near future. Sincerely General Manager

A hotel with commitment & consistency on comfort & guest experience

Sean_LeeKS Business - 6/4/2018 TripAdvisor review

I am impressed with the hotel's commitment towards its continuous improvement effort on refurbishing its premise, it's not a 4 star rated or above hotel, yet the quality has never been deteriorated over the time but kept improving. This hotel has been my regular stays over my trips to Kuala Lumpur, more than 20 nights per annum. Its consistency, no compromise on its room's tidiness, cleanliness, and friendly customer service.

Dear Sean_LeeKS, We very much appreciate your comments regarding your stay at the ibis Styles Kuala Lumpur Fraser Business Park. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Traveler Friendly Hotel

geraldp690 Friends getaway - 5/20/2018 TripAdvisor review

If you like nightlife, this hotel is definitely your choice! The room are well decorated and clean. They even have a pod station where u can connect your phone and place music. The TV channels in the room great. The hotel serve a wide variety of Malay and Indian dishes. They are very delicious especially the roti prata.

Dear Gerald P, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Nice executive hotel

abu2k Business - 5/16/2018 TripAdvisor review

Helpful staff, clean rooms. Internet connectivity needs urgent enhancement (WIFI is OK, however additional bandwidth is needed from the service provider. Perhaps a single fiber-optics line will solve this long lasting problem).

Dear abu2k, We are glad that you enjoyed your stay with us and thank you for sharing with us your feedback on internet connectivity. Please rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Excellent!!

226Michael Business - 11/21/2017 TripAdvisor review

This would be my 20th time or more staying in this hotel. Always feel welcomed and appreciated for coming back. Would always recommend this hotel to anyone. They understand their guest and provide an excellent service.

Dear 226Michael, Thank you for sharing your positive notes. We are glad to know that you had a pleasant stay with us and satisfied with our product and services. I will share your comments with our team as an encouragement to continuously improve the quality of our services. Thank you for your loyalty and we look forward to serve you again. Sincerely General Manager

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