ibis Styles Kuala Lumpur Fraser Business Park 4 stars

Customer review rating (ALL Rating) 4.2/5 512 reviews

Best price
guarantee
ibis Styles Kuala Lumpur Fraser Business Park - Image 1
ibis Styles Kuala Lumpur Fraser Business Park - Image 2
ibis Styles Kuala Lumpur Fraser Business Park - Image 3
ibis Styles Kuala Lumpur Fraser Business Park - Image 4
1 Jalan Metro Pudu 2, Fraser Business Park, Fraser Business Park, 55200 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • 472 modern rooms with high quality bedding and unlimited WiFi for ultimate comfort

  • Close proximity to local attractions and nearby shopping malls (KLCC, Pavilion, IKEA)

  • 5 minutes walk to Chan Sow Lin LRT train station - easily connected to city's attractions

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Styles Kuala Lumpur Fraser Business Park

1 Jalan Metro Pudu 2, Fraser Business Park, Fraser Business Park
55200 KUALA LUMPUR
Malaysia

GPS:3.128646, 101.714889

Telephone
Fax +60 3-9232 8699

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

sTreats

Non contractual photo

Located at the lobby level with easy access. Menu showcases authentic Malaysian Favourites. From 11am - 10pm Daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  512 reviews

Customer review rating 4.0/5

Hendry A. M. P. Friends - Confirmed reviews ALL

Located near MRT and LRT station, easy walk and covered all the way. Accessible from the airport with KL Transit train just 1 change. For IBIS hotel, this is a good choice. Beds on the small side but is expected for budget hotel. Room was a decent size and clean. There is some traffic noise esp from bad people racing their noisy bikes. Window can be opened for ventilation if needed which is a big plus. The gym was closed. The restaurant had very few choices so we only ate there once. Would eat there more if they had more choices since we get member discounts.

Dear Hendry A. M. P., Thank you for taking the time to share your detailed feedback following your stay at ibis Styles Kuala Lumpur Fraser Business Park. We are pleased to know that you appreciated our convenient location near MRT and LRT stations, easy airport connectivity, room cleanliness, and overall value as an ibis Styles property. It is also encouraging to hear your positive comments regarding the flexibility of our rooms and ventilation options. At the same time, we sincerely regret the inconveniences you experienced during your stay, including traffic noise, limited restaurant menu options, and the temporary closure of the gym. We also note your concerns regarding the key card reprogramming process during consecutive bookings, which is certainly not the experience we aim to provide. Please be assured that your feedback has been shared with the relevant departments for review and improvement. We also appreciate your suggestions regarding more detailed transportation and parking information in the Accor app, as well as expanded dining choices to better serve our members. Your insights are valuable in helping us enhance both our facilities and guest experience. Thank you once again for your constructive comments and continued loyalty as an ALL Accor Gold member. We look forward to welcoming you back for an improved and more seamless stay in the future. Warm regards, Guest Experience Team ibis Styles Kuala Lumpur Fraser Business Park

Customer review rating 3.5/5

Somyajit S. Couples - Confirmed reviews ALL

The hotel really needs to work on the facilities and support for the visitors and residents. There has been negligible support available apart from basis standard things. And due to the language issue the issue has been doubled and staff has been really hard to communicate for anything. Food options is a major major issue.

Dear Somyajit S., Thank you for taking the time to share your detailed feedback following your stay at ibis Styles Kuala Lumpur Fraser Business Park. We are glad to know that your overall stay was satisfactory and that you found the accommodation, cleanliness, and basic services acceptable. However, we sincerely regret to hear that several aspects of your experience did not meet your expectations, particularly regarding the variety of food options, communication challenges, and the level of support provided by our team. Please accept our apologies for the inconvenience and frustration this may have caused during your stay. Kindly be assured that your comments have been shared with the relevant departments, including our food & beverage and operations teams, for immediate review and improvement. We also take note of your feedback regarding communication and service support, as we continuously work to enhance staff training and guest interaction, especially for our international visitors. Your feedback is extremely valuable in helping us identify areas where we must improve. We truly hope to have the opportunity to restore your confidence in us and provide a much better experience in the future. Warm regards, Guest Experience Team ibis Styles Kuala Lumpur Fraser Business Park

Customer review rating 3.5/5

Vishal A. Families - Confirmed reviews ALL

Overall a good experience. Only thing was that the reception didn't all a late checkout

Dear Mr. Vishal A., Warm greetings from the Guest Experience Team at ibis Styles Kuala Lumpur Fraser Business Park. Thank you for taking the time to share your feedback following your recent family stay with us. We are glad to hear that you had an overall good experience and that you were satisfied with our location near the metro, cleanliness, WiFi, and general service. At the same time, we regret that your expectations regarding the surrounding area were not fully met. We understand your comment regarding the nearby mall and appreciate your honest observation. We also note your feedback regarding the late check out request. While this is subject to availability and occupancy, we understand how important flexibility can be, and we will share your comments with our front office team for review. Thank you once again for your feedback and for your recommendation. We hope to have the opportunity to welcome you and your family back for a more seamless experience in the future. Warm regards Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Customer review rating 4.0/5

Chamara D. S. Families - Confirmed reviews ALL

Overall service is good and comfortable but some days it has not changed the towels.

Dear Mr. Chamara D. S., Warm greetings from the Guest Experience Team at ibis Styles Kuala Lumpur Fraser Business Park. Thank you for taking the time to share your feedback following your recent family stay with us. We are glad to hear that you found your overall stay comfortable and that our WiFi, accommodation, and general service met your expectations. At the same time, we sincerely apologize for the inconsistency you experienced with towel replacement during your stay. This is not the standard of service we aim to provide, and your comment has been shared with our housekeeping team for immediate review and corrective action. We also appreciate your feedback on breakfast selection, team service, check out experience, and sustainability efforts. These insights are valuable to us as we continue working to improve consistency and guest satisfaction across all areas. Thank you once again for your feedback and recommendation. We hope to have the opportunity to welcome you and your family back for a more seamless experience in the future. Warm regards Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Customer review rating 4.0/5

Wong J. &. J. L. Business - Confirmed reviews ALL

Your ALA carte restaurant food took extremely a long time to serve even though there's not many guests having their food there,waiter/waitress are doing great job/services

Dear Mr. Wong J. &. Mr. J. L., Warm greetings from the Guest Experience Team at ibis Styles Kuala Lumpur Fraser Business Park. Thank you for sharing your feedback following your recent business stay with us. We are pleased to know that you found our hotel well located and enjoyed a comfortable overall stay, as well as positive interactions with our team. We also truly appreciate your kind recognition of our service staff, especially your positive comments about our waitress. We will be sure to share your compliments with the team as encouragement for their continued efforts. At the same time, we sincerely apologize for the inconvenience you experienced with the bathroom soap dispenser. Your feedback has been shared with our housekeeping and maintenance teams to ensure proper inspection and preventive checks are carried out. We also take note of your comments regarding the delay in serving à la carte food despite low occupancy. This is not the standard we aim to deliver, and we will be reviewing this closely with our restaurant team to improve service speed and coordination. In addition, your feedback on breakfast selection and sustainability initiatives is appreciated and will be taken into consideration as we continue to enhance our offerings. Thank you once again for your valuable comments and recommendation. We look forward to welcoming you both back for an even smoother experience in the future. Warm regards Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Other web-users rate our hotel

  • 447 reviews 7.9/10 Location
  • 459 reviews 7/10 Room
  • 383 reviews 8.6/10 Service
  • 9 reviews 8.7/10 WiFi
  • 243 reviews 7/10 Cleanliness
  • 170 reviews 5.2/10 Breakfast
  • 14 reviews 1.4/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Kuala Lumpur