ibis Styles Kuala Lumpur Fraser Business Park 4 stars

Customer review rating (ALL Rating) 3.9/5 433 reviews

ibis Styles Kuala Lumpur Fraser Business Park - Image 1
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1 Jalan Metro Pudu 2, Fraser Business Park, Fraser Business Park, 55200 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • 472 modern rooms with high quality bedding and unlimited WiFi for ultimate comfort

  • Close proximity to local attractions and nearby shopping malls (KLCC, Pavilion, IKEA)

  • 5 minutes walk to Chan Sow Lin LRT train station - easily connected to city's attractions

Our accommodation(s)

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Hotel location

ibis Styles Kuala Lumpur Fraser Business Park

1 Jalan Metro Pudu 2, Fraser Business Park, Fraser Business Park
55200 KUALA LUMPUR
Malaysia

GPS:3.128646, 101.714889

Telephone
Fax +60 3-9232 8699

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

sTreats

Non contractual photo

Located at the lobby level with easy access. Menu showcases authentic Malaysian Favourites. From 11am - 10pm Daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  433 reviews

TripAdvisor Rating  3.7/5  1,327 reviews

Customer review rating 0.5/5

Hazarath M. M. M. Families - Confirmed reviews ALL

Good Hotel and good service every thing is satisfied but once I vacate from the hotel I was dissatisfied with hotel management not helping me to bring luggages from hotel 11th floor with 10 big luggages along with three childs

Dear Mr. Hazarath M. M. M., Thank you for taking the time to share your detailed feedback following your recent stay with us. We’re truly pleased to know that you were satisfied with the overall quality of our hotel, cleanliness, breakfast, and sustainability efforts, your kind words about our service mean a great deal to us. However, we are sincerely sorry to hear about the inconvenience you faced during your check out, especially in managing your luggage. This is certainly not the experience we strive to provide. Your comments have been shared with our management team for immediate attention, and we will be reviewing our support procedures at check out, particularly for families and guests with significant luggage. Your experience highlights an important area for improvement, and we’re grateful that you brought it to our attention. We genuinely hope to have another opportunity to welcome you and your family back and provide a far more seamless and fully supportive experience. Warm regards, Guest Experience Team Ibis Styles Fraser Business Park

Customer review rating 0.5/5

L. L. Families - Confirmed reviews ALL

I cannot enjoy the stay. Bad facilities, water is leaking from restrooms, I cannot cancel and get refund of my next day stay.

Dear Ms. L., Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your recent stay did not meet your expectations, and we sincerely apologize for the inconvenience you experienced , particularly the water leakage in your restroom and the difficulties related to your cancellation and refund. We completely understand how frustrating this must have been, especially while traveling with family, and we are disappointed to know that we fell short in delivering the comfort and service you rightfully expect as a valued Gold member of Accor Live Limitless. Please rest assured that your concerns have been shared with our maintenance and front office teams for immediate review and corrective action. Your feedback is extremely important to us, and we would truly appreciate the opportunity to restore your confidence in our brand. If you're open to it, we’d be grateful to connect with you directly to discuss your experience further and find a way to make amends. Once again, we apologize and thank you for bringing this to our attention. Warm regards, Guest Experience Team Ibis Styles Fraser Business Park

good location

Customer review rating 3.5/5

Finau Couples - Confirmed reviews ALL

IBIS Styles KL is at a good location, and overall a good stay. Just some observations; breakfast buffet menu had limited options towels in the bathroom were too thin bathmat provided only one complimentary drinks was limited

Dear Mr. Finau, We’re truly grateful for your continued loyalty and for taking the time to share your recent experience with us. It’s wonderful to hear that you enjoyed our convenient location and had an overall good stay. We appreciate your constructive observations regarding the breakfast variety, bathroom linens, and complimentary welcome drink. Your comments have been shared with our management and relevant teams for review, as we are continuously striving to improve both the quality and comfort we offer our guests. Your feedback is particularly helpful in ensuring we meet the expectations of our valued ALL members. We’re also glad to know that our Duty Manager contributed positively to your experience, and we’ll make sure your recognition is passed along. Thank you once again for your feedback and for choosing to stay with us. We hope to welcome you back again soon for an even better stay. Warm regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Customer review rating 3.5/5

Philips M. Families - Confirmed reviews ALL

breakfast was average, needs improvement. restaurant inside the hotel is too expensive. overall stay was satisfactory.

Dear Mr. M., Thank you for taking the time to share your recent experience with us. We’re pleased to hear that your overall stay was satisfactory and that you especially appreciated our Wi-Fi services. We also sincerely appreciate your feedback regarding breakfast and the pricing at our restaurant. Please accept our apologies if these aspects did not meet your expectations. Your suggestion to include more flavorful Indian breakfast options is extremely valuable, especially as we strive to cater to the diverse tastes of our international guests. We’ve shared your comments with our culinary team for review and consideration as we continue improving our offerings. We understand that both arrival and check-out processes could have been more seamless, and we’re actively working with our front office team to enhance the overall guest experience in these areas. Thank you once again for staying with us and for your constructive feedback. We hope to welcome you and your family back in the near future and provide an even better experience. Warm regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Customer review rating 5.0/5

Amir W. Business - Confirmed reviews ALL

Good experience.

Dear Mr. Amir W., Thank you very much for your kind review and for choosing ibis Styles Kuala Lumpur Fraser Business Park for your recent business trip. We’re pleased to hear that you had a good stay and an overall positive experience with us. It’s always a pleasure to know our guests enjoyed their time here, and we’re especially grateful for your perfect scores across key areas such as check-in, cleanliness, WiFi, and our team’s service. Your feedback means a lot, and we truly appreciate your continued support as a Silver member of the ALL Accor Live Limitless programme. We hope to welcome you back again soon for another pleasant stay. Warm regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

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Other web-users rate our hotel

  • 400 reviews 7.9/10 Location
  • 416 reviews 6.3/10 Room
  • 315 reviews 8/10 Service
  • 8 reviews 6.7/10 WiFi
  • 223 reviews 6.6/10 Cleanliness
  • 158 reviews 4/10 Breakfast
  • 106 reviews 5.1/10 Food
  • 17 reviews 1.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.