ibis Styles Kuala Lumpur Fraser Business Park 4 stars

Customer review rating (ALL Rating) 4.1/5 430 reviews

ibis Styles Kuala Lumpur Fraser Business Park - Image 1
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1 Jalan Metro Pudu 2, Fraser Business Park, Fraser Business Park, 55200 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • 472 modern rooms with high quality bedding and unlimited WiFi for ultimate comfort

  • Close proximity to local attractions and nearby shopping malls (KLCC, Pavilion, IKEA)

  • 5 minutes walk to Chan Sow Lin LRT train station - easily connected to city's attractions

Our accommodation(s)

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Hotel location

ibis Styles Kuala Lumpur Fraser Business Park

1 Jalan Metro Pudu 2, Fraser Business Park, Fraser Business Park
55200 KUALA LUMPUR
Malaysia

GPS:3.128646, 101.714889

Telephone
Fax +60 3-9232 8699

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

sTreats

Non contractual photo

Located at the lobby level with easy access. Menu showcases authentic Malaysian Favourites. From 11am - 10pm Daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  430 reviews

TripAdvisor Rating  3.7/5  1,331 reviews

Customer review rating 3.0/5

Fatimah Z. C. R. Families - Confirmed reviews ALL

-Basement parking is available (RM10 per entry), please consider free or discount. -Check-in and check-out were smooth. -Breakfast was pretty basic and mundane. The hot water and coffee machine( 2 in 1 machine) might need checking, the drink had an unpleasant smell(smell like cockroah) OR possibly due to internal steel components beginning to rust. Please check. -Room was okay. Requested honeymoon decoration but didn’t receive any feedback or setup. -Just my two cents, the blue lighting at the lift doors doesn’t really match a high-end hotel vibe. -Honestly, a bit surprised by the overall quality for an Ibis Styles. -Overall stay was okay, but nothing really stood out. No “wow” factor.

Dear Ms. Fatimah Z., Thank you for taking the time to share your detailed feedback following your recent stay at ibis Styles Kuala Lumpur Fraser Business Park. We sincerely appreciate your honest comments, as they help us identify areas where we need to improve. We are pleased to know that your check in and check out experience was smooth. However, we are truly sorry to learn that several aspects of your stay did not meet your expectations, particularly regarding breakfast quality, in-room facilities, and the unfulfilled honeymoon decoration request. Please accept our sincere apologies for the inconvenience and disappointment caused. Your concern regarding the hot water and coffee machine is taken very seriously. This feedback has been shared with our engineering and food & beverage teams for immediate inspection and corrective action, as guest safety and comfort are our top priorities. Regarding your comments on the hotel ambiance, especially the lighting near the lift area and overall atmosphere, we would greatly appreciate it if you could share more specific details with us. Understanding which areas or elements affected your perception of the ambiance will help us better evaluate and improve the guest experience moving forward. Should you be willing, kindly reply to this message or contact us directly with any additional insights. We truly value your feedback and hope to have the opportunity to regain your confidence and provide you with a more memorable stay in the future. Warm regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Customer review rating 4.0/5

Hem C. R. Couples - Confirmed reviews ALL

Overall good service but would like to request to keep one big weight measurement machine at lobby so that end of the days customers can weight their baggage.

Dear Mr. Hem C. R., Thank you very much for sharing your feedback with us following your recent stay at ibis Styles Kuala Lumpur Fraser Business Park. We truly appreciate your kind comments regarding our room service, breakfast selection, and overall service, and we are pleased to know that you had a comfortable experience. We are also grateful for your valuable suggestion about having a baggage weighing scale available in the lobby. This is a thoughtful recommendation, especially for guests preparing for their onward journeys, and we will certainly share it with our management team for consideration. It is encouraging to see your high ratings for accommodation, cleanliness, WiFi, and breakfast. At the same time, your feedback helps us identify areas where we can further improve, particularly in service consistency and arrival and departure experience. Thank you as well for recommending our hotel to others and for expressing your interest in staying with us again. We sincerely hope to welcome you back in the future and provide you with an even better experience, including attractive rates when possible. Warm regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Customer review rating 3.5/5

Yosy A. Solo - Confirmed reviews ALL

I stayed for 2 nights, I got the nice room, clean, the staff was nice, breakfast OK, but the location of Hotel bit confused , but everything still OK, thank you

Dear Ms. Yosy, Thank you very much for sharing your feedback following your recent stay at ibis Styles Kuala Lumpur Fraser Business Park. We appreciate you taking the time to let us know about your experience. We are pleased to hear that you enjoyed your room, found it clean, and experienced friendly service from our team. It is also good to know that your stay overall was comfortable. At the same time, we truly value your constructive comments. We understand that the hotel’s location can be a little confusing for first time guests, and we appreciate your patience. Your feedback regarding breakfast variety is well noted, and we will share this with our kitchen team as we continuously look for ways to enhance our offerings. Thank you as well for your loyalty as an ALL Accor Classic member and for recommending our hotel. We hope to have the pleasure of welcoming you back in the future and providing you with an even more satisfying stay. Warm regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Customer review rating 5.0/5

Nethimini D. Families - Confirmed reviews ALL

All excellent

Dear Mr. Nethimini, Warm greetings from Ibis Styles Kuala Lumpur Fraser Business Park. Thank you very much for your wonderful feedback and for awarding us a perfect score for your recent family stay. We are truly delighted to know that everything met your expectations and that you described your experience as the best stay. It is very rewarding to hear that you were satisfied with all aspects of your visit, including check in, accommodation, breakfast, cleanliness, our team service, and our sustainability initiatives. Your kind recommendation and support mean a great deal to us. Thank you for being a valued ALL Accor Classic member and for choosing to stay with us through your travel agent. We are grateful for your trust and are pleased to know that you felt well recognized during your stay. We look forward to welcoming you and your family back to Ibis Styles Kuala Lumpur Fraser Business Park for another excellent and memorable experience. Warm regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

Customer review rating 4.5/5

Phala M. Solo - Confirmed reviews ALL

Nice place to stay , staffs very friendly and helpful. Recommended 🍀

Dear Mr. Phala, Warm greetings from Ibis Styles Kuala Lumpur Fraser Business Park. Thank you very much for sharing your wonderful feedback and for rating your overall experience so highly. We are delighted to know that you enjoyed our convenient location with easy access to public transportation, as well as the atmosphere and food at the vegetarian restaurant on the fourth floor. It is truly encouraging to hear your kind words about our team. We are pleased to know that our colleagues were friendly, helpful, and professional throughout your stay. Your recommendation means a great deal to us. We also appreciate your constructive comments regarding breakfast and the carpet condition. Your feedback has been shared with the relevant teams for review and improvement, as we continuously strive to enhance our facilities and services. Thank you for being a valued ALL Accor Gold member and for booking through the Accor ALL App. We are glad to know that you felt well recognized as a loyalty member, and we regret that you were not offered a welcome drink during your stay. Please accept our apologies for this oversight. Once again, thank you for your kind recommendation. We look forward to welcoming you back to Ibis Styles Kuala Lumpur Fraser Business Park for another pleasant and memorable stay. Warm regards, Guest Experience Team Ibis Styles Kuala Lumpur Fraser Business Park

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Other web-users rate our hotel

  • 424 reviews 7.8/10 Location
  • 424 reviews 6.9/10 Room
  • 350 reviews 8.1/10 Service
  • 7 reviews 9.3/10 WiFi
  • 245 reviews 6.9/10 Cleanliness
  • 170 reviews 4.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.