Pavilion Hotel Kuala Lumpur Managed By Banyan Tree

TripAdvisor rating 4.5/5 974 reviews

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Description

Hotel extras

  • Wireless Internet Connection

  • Floor to ceiling windows with city view

  • Direct connection to Pavilion Kuala Lumpur Mall

Our accommodation(s)

Hotel location

Pavilion Hotel Kuala Lumpur Managed By Banyan Tree

170 Jalan Bukit Bintang, Kuala Lumpur
55100 KUALA LUMPUR
Malaysia

GPS:3.148601, 101.714946

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  974 reviews

Certificate of excellence 2024

3~4 star waiting Not 5star

TripAdvisor rating 3.0/5

葛亮 诸 TripAdvisor review

I'm All gold member and I was stay 2nights club room. toilet The sink is all clogged up. and second day key card didn't access club floor. and club lounge some staffs not professional. Important things My t 3shirts sent laundry 1day before 9am but after check out still didn't return. and checking didn't suddenly. I Never stay again pavilion hotel.

Amazing stay

TripAdvisor rating 5.0/5

Camper36067007152 TripAdvisor review

It was a very good stay, the breakfast was very high quality. The pool was on the small side but stunning views at night and open late for after dinner swims. Service was very well done all of the staff were professional and very kind and helpful. Mr Amm was very professional and kind and a huge help. The rooms were very large and spacious and nice views, the club lounge was very well done for happy hour.

Very good service

TripAdvisor rating 5.0/5

874marvinl Families - TripAdvisor review

We stayed at this hotel after meeting the concierge manager Mr Amm who is an exceptional person who loves his job and is very professional. We appreciated the quality service. The breakfast was exceptional. The kindness of the staff. The only downside is that the rooms are a bit old-fashioned with carpets and deserve a good refresh.

Dear 874marvinl, It was truly a pleasure having you as our guest during your recent stay, at Pavilion Hotel Kuala Lumpur. We are so glad to hear that you enjoyed everything about your stay. Our friendly and accommodating associates particularly Amm will also be delighted and grateful, to hear your praises. Meanwhile, we appreciate your comment on our carpets and I will personally look into this situation, with the respective team. Thank you once again for choosing our brand for your travels 874marvinl, and we truly look forward to welcoming you back, in the near future. Best regards, Rudy Oretti General Manager

Great seafood buffet experience

TripAdvisor rating 5.0/5

XinJ86 TripAdvisor review

Excellent service from all Courtyard staff ( Edward and his colleague)… Seafood was served freshly!! Highly recommended for couple and families. Many varieties of delicacies, will definitely be back for their fresh bbq seafood Ps: They allow u to catch the seafood yourselves alive!

Dear XinJ86, Many thanks for sharing your generous review on TripAdvisor, following your recent stay at Pavilion Hotel Kuala Lumpur. We are so glad to hear that your stay with us exceeded your expectations. We are particularly proud of our team, who are always committed to providing our guests with a warm and welcoming experience. We will most certainly pass along your compliment to Edward and his team, which I am sure they will be very happy to hear that you had a positive experience. Thank you once again for choosing to stay with us, XinJ86 and we look forward to welcoming you back to our hotel, in the near future. Best regards, Rudy Oretti General Manager

Focused, attention to details, outstanding

TripAdvisor rating 5.0/5

toofannyr TripAdvisor review

Best accommodation, outstanding location, amazing colleagues. Thank you Executive Chef Fillipo. A very Special mention for Guest Relations Miss Stephanie she is a true gem and very focused and attention to details. She made the stay a memorable one. Chef Fillipo you are a star an outstanding personality. I would also say a special note for the Hotel Manager Emile. Memorable stay and looking forward to be back soon RT

Dear toofannyr, Thank you very much for writing such a wonderful recommendation after your recent stay at Pavilion Hotel Kuala Lumpur. We are delighted to read your positive comments, specifically about the attentive hospitality of our associates namely, Emile, Chef Filippo and Stephanie. Your thoughtful words will certainly be shared with them and the entire team, which I am sure will continue to inspire and motivate them, to deliver exceptional customer service. Nothing reads better than a delightful review like yours toofannyr, thank you once again for reviewing us and we would be honoured to welcome you back to our hotel, in the near future. Best regards, Rudy Oretti General Manager

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