Pavilion Hotel Kuala Lumpur Managed By Banyan Tree 5 stars

TripAdvisor rating 4.6/5 1,193 reviews

Pavilion Hotel Kuala Lumpur Managed By Banyan Tree - Image 1
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170 Jalan Bukit Bintang, Kuala Lumpur, 55100 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • Wireless Internet Connection

  • Floor to ceiling windows with city view

  • Direct connection to Pavilion Kuala Lumpur Mall

Our accommodation(s)

Hotel location

Pavilion Hotel Kuala Lumpur Managed By Banyan Tree

170 Jalan Bukit Bintang, Kuala Lumpur
55100 KUALA LUMPUR
Malaysia

GPS:3.148601, 101.714946

Telephone
Fax +60 3-2117 2999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.6/5  1,193 reviews

Certificate of excellence 2025

A great choice to stay in KL

TripAdvisor rating 5.0/5

Badar A TripAdvisor review

Location is great. The rooms are clean and they do room service twice per day. The breakfast is very good (special thanks to Qashfil, Mifah, Alifah for their excellent service and hospitality).

Dear badara2026, Thank you for choosing to stay with us and for sharing your kind review, concerning your stay at Pavilion Hotel Kuala Lumpur. We are delighted to hear that you enjoyed our excellent location, clean rooms, and twice-daily room service. We truly appreciate your special mention of Qashfil, Mifah, and Alifah for their excellent service and warm hospitality during breakfast. Your compliments will be shared with them, and we are sure they will be very encouraged to know they made your experience even more enjoyable. Thank you once again for your feedback and we look forward to welcoming you back on your next visit to Kuala Lumpur. Best regards, Rudy Oretti General Manager

10/10 Experience

TripAdvisor rating 5.0/5

Leila W TripAdvisor review

One of the best hotel I've stayed. Service is 10/10. Everything is immaculately prepared. We were late for our breakfast and Yahya the attending staff accommodate us by bringjng us porridge and cakes. Very well served. Would not stay in another hotel in KL beside this hotel. Location is excellent, close to shopping

Dear widya03, Thank you for sharing your fantastic 10/10 experience with us. We are truly honoured to be considered one of the best hotels you have stayed at in Kuala Lumpur. We are delighted to hear that our service and preparation met your expectations, and we sincerely appreciate your kind recognition of Yahya for going the extra mile to accommodate you despite arriving late for breakfast. Providing thoughtful and personalised service is very important to us, and we are glad this made a positive impression on your stay. It is also wonderful to know that you enjoyed our excellent location and proximity to shopping. Thank you for choosing to stay with us and for your recommendation. We look forward to welcoming you back for another exceptional experience. Best regards, Rudy Oretti General Manager

GREAT STAY AT PAVILION HOTEL

TripAdvisor rating 5.0/5

Hanif H TripAdvisor review

I am extremely satisfied with my stay at **Pavilion Hotel Bukit Bintang**. From the moment I arrived until check-out, the experience truly exceeded my expectations. Special appreciation goes to **Amirul at the reception**, who was very friendly, professional, and efficient in handling the check-in process with a sincere smile. I would also like to commend **Deena, the waiter**, for her outstanding service at the restaurant — she was attentive, polite, and always ensured that guests were well taken care of. The excellent service provided by staff like Amirul and Deena made my stay comfortable and memorable. I will definitely return and highly recommend this hotel to others. ⭐⭐⭐⭐⭐

Dear 791hanifh, Thank you for your wonderful review and for choosing Pavilion Hotel Bukit Bintang. We are truly delighted to hear that your stay exceeded your expectations from arrival to check-out. Your kind words about Amirul at the Reception and Deena at the restaurant are greatly appreciated. We will be sure to share your compliments with them, as they will be very encouraged to know that their friendliness, professionalism, and attentive service made your stay comfortable and memorable. Thank you for your recommendation 791hanifh, and the 5-star rating and we very much look forward to welcoming you back again soon. Best regards, Rudy Oretti General Manager

A magical birthday Celebration at Pavilion Hotel

TripAdvisor rating 5.0/5

Dream00122164836 TripAdvisor review

Subject / Title : A Magical Birthday Celebration at Pavilion Hotel I contacted Pavilion Hotel and were assisted by Cik Wan from the Guest Service. I informed Cik Wan that our stay in conjunction with a birthday celebration. She kindly took our contact details and coordinated with the Reservations Department, Ms. Atirah, who then proceeded with the room booking. Upon arrival, we were delighted to find that the room had been beautifully decorated, and a birthday cake was thoughtfully provided. The attention to detail and effort put into the arrangement truly exceeded our expectations. We would like to express our sincere gratitude to Cik Wan, Ms. Atirah, Room Service Qash and the entire Pavilion Hotel team especially Front Office & Housekeeping Team for making the birthday celebration a truly magical and memorable experience. Thank you once again for your excellent service and hospitality.

Dear Dream00122164836, Thank you for sharing your wonderful review, of your stay at Pavilion Hotel Kuala Lumpur. We are delighted to know that your stay with us was such a memorable and meaningful one. It is also pleasing to hear that Wan and Atirah were able to assist you seamlessly from the initial arrangement through to the reservation process, and that the room decoration and birthday cake added a special touch to the celebration. Your kind words about the attention to detail and overall experience are greatly appreciated. We are grateful for your recognition of Wan, Athirah and Qash from In-Room Dining, as well as our Front Office and Housekeeping teams. Your appreciation will certainly be shared with them, as it serves as great encouragement and motivation. Thank you once again for choosing our hotel to celebrate such a special occasion. We truly look forward to welcoming you back for many more magical moments in the future. Best regards, Rudy Oretti General Manager

Family Trip in KL

TripAdvisor rating 5.0/5

Traveler12672421116 TripAdvisor review

Great experience , great personality , looking forward to come again next time . You should try and give it a shot , no regret !

Dear Traveler12672421116, Thank you very much for taking the time to share your wonderful review with us. We are delighted to hear that you had a great experience and enjoyed the warm personality of our team. Your kind words are greatly appreciated and serve as great motivation for everyone. We look forward to welcoming you and your family back to Kuala Lumpur for another memorable stay with us. Best regards, Rudy Oretti General Manager

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.