Banyan Tree Kuala Lumpur

Banyan Tree Kuala Lumpur 5 stars

TripAdvisor rating 4.5/5 778 reviews

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Description

Hotel extras

  • Stunning views of the city and / or iconic towers

  • Chromotherapy shower in every room and suite

  • Aromatic essential oil, burner and incense

  • Award-winning Banyan Tree Spa

  • Highest rooftop bar in Kuala Lumpur

Hotel location

Banyan Tree Kuala Lumpur

2 Jalan Conlay
50450 Kuala Lumpur
Malaysia

Telephone +60 3-2113 1888

Fax +60 3-2113 1999

  • GO KL City Bus:  GREEN BLUE MENARA COSWAY

  • MRT:  SBK BUKIT BINTANG

  • By plane

    KUALA LUMPUR AIRPORT INTL At 60km / 37.28 miles

  • By train

    KUALA LUMPUR At 3km / 1.86 miles

GPS:3.150334, 101.713774

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Banyan Tree Kuala Lumpur features 55 exquisite rooms and suites, ranging from 51 m² to 200 m² in size, with a contemporary flair. Most of the rooms and suites overlook the iconic Petronas Twin Towers and Kuala Lumpur Tower.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  778 reviews

Certificate of excellence 2022

Best Location in Kuala Lumpur

TripAdvisor rating 4.0/5

Sasquatch86 TripAdvisor review

I decided to take my parents for a short staycation as I haven't been back in the last 3 years due to the pandemic. It was also dad's 71st Birthday. Check-in process was slow but I do understand as I they were decorating dad's room. There was a mix up as they decorated my room instead of dad's. The manager did managed to rectify this and re-decorated dad's room when we went out for dinner. Breakfast service was quite slow. Waited a long time for my coffee and food but this may be due to shortage of staff. Room size was amazing and location was amazing.

Dear Sasquatch86, Thank you for taking the time to detail your recent stay for your dad’s 71st birthday celebration at Banyan Tree Kuala Lumpur. We value your feedback and regret that your stay was not as memorable as you had anticipated due to the room readiness as well as our breakfast service. We are constantly ensuring that reoccurrences of such scenarios do not happen by retraining and ensuring hardware, which need reworking, are fixed as soon as possible. Meantime, we glad that you managed to enjoy the rest of your stay, Sasquatch86. Thank you again for choosing to stay with us and we look forward to welcome you back to our urban resort for a future stay. Best regards, Anders General Manager

Oct Staycation

TripAdvisor rating 4.0/5

Malek K TripAdvisor review

Enjoyed the return stay with Banyan Tree. Check in process was speedy. Room was nice but bed was not to my liking. It was not firm especially at the centre of the bed. Felt tired in the morning. Suggest a variation in breakfast menus - Menu has not changed from our initial visit in August 2020.

Dear Malek K, Thank you for your time to post this review in our TripAdvisor and choosing Banyan Tree for your staycation in Kuala Lumpur. We value your feedback and regret that your stay was not as memorable as you had anticipated especially on the breakfast selection. We are constantly ensuring that reoccurrences of such scenarios do not happen by retraining and ensuring hardware which need reworking are fixed as soon as possible. Thank you again for staying with us and sharing your valuable feedback, Malek K. We value your comments which are indeed shared with all, and we hope to have an opportunity to welcome you back to our urban resort for a future stay. Best regards, Anders General Manager

A truly remarkable experience

TripAdvisor rating 5.0/5

jasree TripAdvisor review

The best hotel and excellent service & attentive especially to FO teams, Ms Chloe and Bryan. Fast check-in and we was served a special tea while waiting for our room key. Our Sky Suite room 5516 was so comfort and clean with a stunning view of KLCC, KL Tower and Merdeka PNB 118 tower. Breakfast was served at the Horizon Grill Restaurant and we love the food. Free parking at the Basement and connected to Pavilion Mall via bridge. We also had our light meals at The Altitude Restaurant and Mr Nawi was so friendly to serve us. we love the service, food and stay at Banyan Tree and definitely will come back again.

Dear jas_aj, Let us seize the opportunity to thank you for taking the time to share your excellent review during your anniversary staycation at Banyan Tree Kuala Lumpur. We are delighted to read that you have enjoyed your stay with us and we really appreciate the time you took out of your day to recognize our friendly associates especially Chloe, Bryan as well as Nawi. Rest assured, we will convey your kind words along to them as well as the entire team. Thank you again for recommending us to the world jas_aj and we certainly hope to welcome you back again to our urban resort and offer you another fantastic experience. Best Regards, Anders General Manager

Good Staycation!

TripAdvisor rating 5.0/5

leejy98 TripAdvisor review

It was nice and comfortable staying. Luxury room with wonderful KL tower view, very kind staffs, delicious breakfast, good connection to Pavilion mall, etc. It was just great staycation! I want to visit again! :)

Dear leejy98, Thank you for sharing your overall positive experience during your visit to Banyan Tree Kuala Lumpur. We are glad that you have enjoyed your stay with us and more particularly our amazing views, breakfast selection, as well as our warm hospitality and we will definitely share your kind sentiments to the entire team. Thank you again for recommending us to the world, leejy98 and we certainly hope to welcome you again to our urban resort and offer you another memorable experience. Best regards, Anders General Manager

Extraordinary experience

TripAdvisor rating 5.0/5

Antonius T Couples - TripAdvisor review

I have travelled and stayed at several international well knowned hotel chain and this is so far the best experience we ever enjoyed. Really warm welcome and hospitality. Salute to the staff and we surely will stay at this hotel when visiting KL

Dear Antonius T, Thank you for outlining your positive experience during your visit to Banyan Tree Kuala Lumpur. We are pleased to know that our friendly staff enhanced your time with us. Thank you again for this perfect score and we would be delighted to serve you once again during your future travels to Kuala Lumpur. Best regards, Anders General Manager

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