Banyan Tree Kuala Lumpur 5 stars

TripAdvisor rating 4.8/5 1,571 reviews

Banyan Tree Kuala Lumpur - Image 1
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2 Jalan Conlay, 50450 Kuala Lumpur, Malaysia

Description

Hotel extras

  • Stunning views of the city and / or iconic towers

  • Chromotherapy shower in every room and suite

  • Aromatic essential oil, burner and incense

  • Award-winning Banyan Tree Spa

  • Highest rooftop bar in Kuala Lumpur

Our accommodation(s)

Hotel location

Banyan Tree Kuala Lumpur

2 Jalan Conlay
50450 Kuala Lumpur
Malaysia

GPS:3.150334, 101.713774

Telephone
Fax +60 3-2113 1999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.8/5  1,571 reviews

Certificate of excellence 2025

Visit to Kuala Lumpur

TripAdvisor rating 5.0/5

Mikael F TripAdvisor review

Fantastic service, gentle and kind personel. Excellent breakfast and the service was very good, especially Myna Faizah. Br Group of six Finns

Top Notch Service and a Truly Memorable Birthday Stay

TripAdvisor rating 5.0/5

cyndi c TripAdvisor review

We recently spent two nights at the Banyan Tree Hotel in Kuala Lumpur, and we are very pleased with the overall experience. From the moment we arrived, the service was warm and attentive. The front desk staff member who welcomed us during check-in was especially helpful and made us feel genuinely valued as guests. We also truly appreciated the beautiful room decorations and the complimentary services provided, which elevated our stay and made the experience even more special. A highlight of our stay was the birthday celebration breakfast at the Horizon Grill. The team went above and beyond to make the occasion not just memorable, but fun! We were surprised with a complimentary sparkling drink—poured fresh from a brand-new bottle in the morning—which added a delightful touch to the celebration. Special thanks to Hakim, Raynalin, Myna, Engku, and Faizah for their warm energy, attention to detail, and for making us feel celebrated from start to finish. We highly recommend Banyan Tree Kuala Lumpur for anyone looking for excellent hospitality and a thoughtfully curated guest experience.

Dear 206cyndic, Thank you for sharing such a wonderful review and for choosing Banyan Tree Kuala Lumpur for your special celebration. We are truly delighted to hear that your two-night stay was memorable from the moment you arrived. We are pleased to know that our Front Desk team made you feel genuinely welcomed and that the room decorations and thoughtful touches enhanced your experience. We are especially glad that your birthday breakfast at Horizon Grill was a highlight of your stay. The team will be overjoyed to hear your kind words. Hakim, Raynalin, Myna, Engku, and Faizah take great pride in creating memorable moments, and your appreciation will certainly make their day. The complimentary sparkling drink is one of our favourite ways to add a special touch, and we are glad it made your celebration even more delightful. Thank you once again for your generous recommendation. It was a pleasure to be part of your birthday celebration, and we look forward to welcoming you back for many more memorable experiences ahead. Best regards, Rudy Oretti General Manager

Best place for birthday !

TripAdvisor rating 5.0/5

달 수 TripAdvisor review

Myna was our server. Her smile and attentiveness made our family ‘s day. I really love how they celebrated my family member’s birthday. High class service overall. Teamwork of the workers are amazing, the atmosphere and the view is pretty. Food was also worth it. Definitely will come again.

Dear S9483TZ_, Thank you for sharing your wonderful experience with us. We are delighted to hear that Myna and our team made your family’s birthday celebration so special. Your kind words about our attentive service, teamwork, atmosphere, and food offerings are greatly appreciated. We are also pleased that you enjoyed the view and the overall experience, and we look forward to welcoming you and your family back for another memorable celebration soon. Best regards, Rudy Oretti General Manager

Luxury and familiarity at the same time!

TripAdvisor rating 5.0/5

pelleholm TripAdvisor review

Very nice 5-star hotel in the heart of KL. Still friendly and professional at the some time. We felt always very welcomed and everyone did their outmost to make our stay memorable. Location is excellent, close to KLCC and Bukit Bintang. Rooms very spacious and comfortable, we had an outstanding view of the KL skyline. Breakfast was excellent, staaf always with a smile on their face. The gym is very small and the pool area is not very special however it is an outside pool with view of the skyline. We definitely recommend this hotel and we will come back. /Dr H and Ms Camilla

Dear pelleholm, Thank you for your detailed review, following your recent stay with us, at Banyan Tree Kuala Lumpur. We are delighted to hear that you enjoyed your stay with us and that our team made you feel so welcome. Your compliments on our attentive service, spacious rooms, stunning KL skyline views, as well as our breakfast offerings have been shared with our team. They will be thrilled to know they contributed to a memorable experience. Meanwhile, we also appreciate your feedback regarding the gym and pool area, and we will take it into consideration as we continue to enhance our facilities. It was a pleasure having you with us, and we look forward to welcoming you back to our urban resort for another exceptional stay. Best regards, Rudy Oretti General Manager

Excellent Customer Service and Delicious Food

TripAdvisor rating 5.0/5

Trail40430297439 TripAdvisor review

Thank you for the excellent service and warm hospitality tonight at Banyan Tree Level 58. Special appreciation to Ms. Maria (Customer Service) and Mr. Pian (Chef) for their outstanding attention and professionalism.

Dear Trail40430297439, Thank you for your wonderful review after your visit to Horizon Grill. We are delighted to know that you enjoyed both the warm hospitality and the food offerings. Your kind words about Maria and Chef Pian are truly appreciated. We will be sure to share your compliments with them. They will be very encouraged to know they made your experience memorable. Thank you for being our guest and we look forward to welcoming you back for another exceptional dining experience soon. Best regards, Rudy Oretti General Manager

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.