Banyan Tree Kuala Lumpur 5 stars

TripAdvisor rating 4.5/5 1,346 reviews

Banyan Tree Kuala Lumpur - Image 1
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2 Jalan Conlay, 50450 Kuala Lumpur, Malaysia

Description

Hotel extras

  • Stunning views of the city and / or iconic towers

  • Chromotherapy shower in every room and suite

  • Aromatic essential oil, burner and incense

  • Award-winning Banyan Tree Spa

  • Highest rooftop bar in Kuala Lumpur

Our accommodation(s)

Hotel location

Banyan Tree Kuala Lumpur

2 Jalan Conlay
50450 Kuala Lumpur
Malaysia

GPS:3.150334, 101.713774

Telephone
Fax +60 3-2113 1999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  1,346 reviews

Certificate of excellence 2024

Great experience!

TripAdvisor rating 5.0/5

Darryl Ignatius H TripAdvisor review

Warm, friendly, attention-to-details staff members. Great spacious room (Signature Banyan Retreat) with beautiful toilet/basin/dressing table/walk-in wardrobe/bathtub combi. Will definitely come back and recommend to others!

My best hotel experience

TripAdvisor rating 5.0/5

Jet08441786308 TripAdvisor review

My most pamper experience ever in a hotel where I can choose the type of linen and essential oils. Lovely experience and friendly staff everywhere. Comfortable bed with lots of pillows. Spend hours in the shower with bath tub. Definitely will come back here again.

Great Rooms but Poor Service

TripAdvisor rating 3.0/5

Tarun V TripAdvisor review

Room was great but had a terrible check in experience. There was a power maintenance going on at the time of check in. We were not told about this during the 15min check in process. After checking in we had to wait for almost 2 hours to even use basic facilities like toilets and lifts. Felt stranded especially since we had directly come from a long journey.

Amazing hotel, not for those with a fear of heights!

TripAdvisor rating 5.0/5

Ellieblackwell23 TripAdvisor review

This Banyan Tree has all the bells and whistles. We have stayed at a few in other countries and this one is way more advanced. From choosing your own turndown service scented oils at check in to breakfast in the open air on the 58th floor, this place is special. Rooms have all the new amenities including electronic toilets! (Note, if you have a fear of heights this is not for you, the hotel starts from level 53 including swimming pool etc with showers on the edge of the glass in your room - amazing view for those not struggling with vertigo). Food is spectacular (albeit pricey!) and great access via covered bridges to the malls and KLCC. The only negative about this hotel is the only bar available for a drink is Vertigo/Vertigo Too. It is marketed as a place for ‘laid back drinks’ (similarly to the one in Bangkok) but this is far from the case. The music is like a techno nightclub at decibels you can’t hear yourself think, with people crowded taking photos and smoking. Sadly this didn’t work for us at all, but the staff did try to help as much as possible.

Great hospitality

TripAdvisor rating 5.0/5

Passport51938977331 TripAdvisor review

Pro - Great exprience stay in Banyan. Amazing hospitality and above average food in most of their affliated eatery. My wife and me enjoyed our stay there. Con - No netflix/prime (we were hoping to cacth up some due shows and couldnt), the lifts are confusing (2+1 lift) NOTE : best to get the view facing the twin tower. the other view faces a construction building

Dear Passport51938977331, Thank you very much for sharing your delightful comments, concerning your recent stay, at Banyan Tree Kuala Lumpur. We are glad you and your wife enjoyed your stay and appreciated our hospitality. Meanwhile, we value your feedback on the streaming services as well as the lift system. We appreciate your feedback and will take it into consideration. Thank you once again for staying with us, as well as for ranking us so highly Passport51938977331. We look forward to having the opportunity of welcoming both of you back for a second visit, in the near future. Best regards, Rudy Oretti General Manager

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.