ibis Kuala Lumpur City Centre Hotel 4 stars 
Customer review rating 4.4/5 
224 reviews
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Hotel extras
Walking distance to Kuala Lumpur Convention Centre
Strategically located near to KLCC LRT train station, exit via Avenue K
A short walk to iconic Petronas Twin Towers and other major shopping malls
Rooftop Infinity swimming pool and kids pool
Meeting rooms with feature high definition LED wall
Services in the hotel and nearby
Check-in from 15h00
Check out up to 12h00
Paying
Hotel location
ibis Kuala Lumpur City Centre
32 Jalan Yap Kwan Seng
50450
kuala lumpur
malaysia
Check-in from 15h00
Check out up to 12h00
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DUTA MAIN EXPRESS TERMINAL : PUTRA HEIGHTS DUTA EXPRESSWAY
- By plane
KUALA LUMPUR At 67km / 41.63 miles - Shuttle paying
- By train
KL SENTRAL STATION At 4.4km / 2.73 miles
GPS :3.163079, 101.714573
Our accommodation(s)
All rooms feature the supremely comfortable Sweet Bed by ibis, working table, minibar fridge, 40" LED flat TV, rain-shower experience equpied bathroom, safe deposit box, high-speed WIFI and stunning views of the city.
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 6
Maximum size: 175 m²
Maximum capacity: 160 people
Maximum banquet capacity: 120 people
Our guest reviews for
ibis Kuala Lumpur City Centre
100% genuine reviews from our guests
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TripAdvisor Rating
379 reviews
I got kicked out... again!
TripAdvisor rating 4.0/5 
theamybaron 26/07/2020 TripAdvisor review
I WANTED to stay at this hotel. It has the nicest rooms in its class - and better rooms than some hotels a class above it. The rooms are well designed with excellent desk space, plenty of electrical outlets, and bedside table space. The rooms are clean. The showers are brilliant. And every room I've been in at this hotel has had incredible views of the Petronas Twin Towers. The pool is small but relaxing, at least when it isn't full of people swimming in their underwear (it could do with more supervision if only to make sure there are plenty of pool towels). BUT... on my first stay, after I got trapped in Malaysia unable to return home to Thailand, in April, we were given less than 24 hours notice that the hotel was becoming a government quarantine center and that we would be moved to a less-nice hotel for the remainder of the stay we paid for. Ok - extraordinary times and all that - I get it, I accept it. When I finally had the opportunity to return in July, both 7-day and 30-day long stay packages were being offered, so I expected there should be no problem with my stay. After a few days there, I was given less than 12 hours notice that I had to leave the hotel due to it becoming a quarantine center again. They offered to put me on a "green zone" floor but the pool and gym were to be closed. I had taken a 7-day package and was on the cusp of getting a 30-day package, both requiring prepayment. What if I had done the latter? I'd have been screwed. I've been living in hotels for over 4 months now. I have to budget very carefully. Why are they offering these long stay packages if they knew this was possible? They had to have known. Now I am at the nearby Novotel which is crappy. I just can't give a good review while they are bringing in guests, and worse, selling pre-paid long-stay packages, despite the possibility of this happening.
Dear Seaside770399, Greetings from ibis Kuala Lumpur City Centre! Thank you so much for such kind words about our rooms and hotel facilities, we're extremely grateful for customers like you who are able to spot what makes us a standout hotel in Kuala Lumpur City Centre! We are very sorry for having to make you relocate twice. Both times when we had to be converted to a Quarantine Centre was due to a request from our governmental bodies who needed us to accommodate quarantine guests due to our hotel having a larger inventory. When we had the long-stay packages running, the government has stated that people returning to Malaysia were to quarantine themselves in their own homes. However, upon seeing the number of infections rise, our government has decided to instill the quarantine centres once again and that's when we were called upon. We truly apologize for this and we hope to have the opportunity to host you again once the situation improves itself. we thank you for your patience with us and we look forward to having you here in the future! PS: You'd definitely be refunded fully if you chose to book the long-stay package with us as our guests are not at fault :)
Well located
Customer review rating 4.4/5
Izzat A. Friends - 04/04/2020 Confirmed reviews ALL
I hope one day u will do a nightlife function.
Everything is good except for the gloominess of the walk way to the rooms.
Customer review rating 4.4/5
Hudiana H. Business - 02/04/2020 Confirmed reviews ALL
Same as the above.
Excellent
Customer review rating 4.4/5
Perumal S. Solo - 28/03/2020 Confirmed reviews ALL
Thanks for the last minute arrangements and also special thanks to Mr Ezwan for the warm welcome to ibis KLCC.⭐⭐⭐⭐⭐
Dear Perumal S., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.4/5
Anonymous Solo - 27/03/2020 Confirmed reviews ALL
Very disappointed that there was no business center. During the virus mayhem I was not able to do any research for flights and ticketing.
Dear Joseph Ching Ping H., Thank you for taking the time to tell us about your experience at the ibis Kuala Lumpur City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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