ibis Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 2,354 reviews

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ibis Kuala Lumpur City Centre - Image 1
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32 Jalan Yap Kwan Seng, 50450 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

Our accommodation(s)

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Hotel location

ibis Kuala Lumpur City Centre

32 Jalan Yap Kwan Seng
50450 KUALA LUMPUR
Malaysia

GPS:3.163079, 101.714573

Telephone
Fax +60 3-2778 3300

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,354 reviews

TripAdvisor Rating  3.5/5  504 reviews

CONVENIENCE

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

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Dear Eng Hin T., Thank you for taking the time to tell us about your experience at the ibis Kuala Lumpur City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivian Chu Hotel Manager

Fabulous stay and polite staff at IBIS..

TripAdvisor rating 5.0/5

Wander48393141718 TripAdvisor review

The hotel room is super clean. Loving the experience. I booked a twin bed room and its fabulous. Liza stands at the booking counter. She is very kind and helpful. The booking went super smooth. She provided room 29th floor. I have also attached the pictures for reference….

Ms Wander It Was a Pleasure! Thank you for staying with us at Ibis Kuala Lumpur City Centre! We hope you had a fantastic experience. Your feedback is invaluable, and we invite you to share your thoughts on your experience. We appreciate your patronage and look forward to welcoming you back for another unforgettable stay. Warm regards, Vivian Chu Hotel Manager

Best Booking experience

TripAdvisor rating 5.0/5

Passenger21571629230 TripAdvisor review

Liza stands at the booking counter. She is very kind and helpful. The booking went super smooth. She provided room 29th floor.The hotel room is super clean. Loving the experience. I booked a twin bed room and its fabulous. I have also attached the pictures for reference….

Mr Passenger, It Was a Pleasure! Thank you for staying with us at Ibis Kuala Lumpur City Centre! We hope you had a fantastic experience. Your feedback is invaluable, and we invite you to share your thoughts on your experience. We appreciate your patronage and look forward to welcoming you back for another unforgettable stay. Warm regards, Vivian Chu Hotel Manager

Great place to stay!

TripAdvisor rating 5.0/5

Safari614468 TripAdvisor review

Excellent staff very supportive. Liza was super helpful. Hotel is clean and newly designed. Me and my son loved it. We will surely be staying here again since it is an international chain and available in alot of other countries too. Do give it a try !

Mr Safari Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure speedy service for our customers and it’s always rewarding to hear kind words. We look forward to welcoming you here again. Thank you, Ms Vivian Chu

Nice experience

TripAdvisor rating 5.0/5

mitz_patil TripAdvisor review

Great experience and the staff is very friendly especially at the reception counter. Liza there was very helpful. She arranged for our early checkin and also helped us with other benefits. The view is very amazing from the 31st floor, especially the patronas tower.

Ms Mitz Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure speedy service for our customers and it’s always rewarding to hear kind words. We look forward to welcoming you here again. Thank you, Ms Vivian Chu

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Other web-users rate our hotel

  • 3,441 reviews 9.1/10 Location
  • 3,571 reviews 7.1/10 Room
  • 2,768 reviews 7/10 Service
  • 166 reviews 5/10 WiFi
  • 1,760 reviews 7.4/10 Cleanliness
  • 1,212 reviews 7.2/10 Breakfast
  • 694 reviews 8.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.