ibis Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 1,591 reviews

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Description

Hotel extras

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

Our accommodation(s)

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Hotel location

ibis Kuala Lumpur City Centre

32 Jalan Yap Kwan Seng
50450 KUALA LUMPUR
Malaysia

GPS:3.163079, 101.714573

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,591 reviews

TripAdvisor Rating  3.7/5  542 reviews

Customer review rating 5.0/5

Siti F. A. N. Families - Confirmed reviews ALL

Rooms were clean, spacious, and had all the amenities we needed. Highly recommended!"

Dear Ms. Siti F., Thank you very much for sharing your excellent review and for rating your stay with us a perfect score. We are delighted to know that you and your family enjoyed a comfortable stay at ibis Kuala Lumpur City Centre. It is wonderful to hear that you found the rooms clean, spacious, and well equipped with all the amenities you needed. Your kind recommendation truly means a lot to us and serves as great encouragement to our team. We also appreciate your positive feedback on our service, WiFi, and sustainability efforts. We look forward to welcoming you and your family back again for another pleasant and comfortable stay. Warm regards, Vivian Chu Hotel Manager

Customer review rating 5.0/5

Shane O. Families - Confirmed reviews ALL

I've had a good experience here. I was there in December. They're a couple of days ago and going back two more days. I recommend Ibis Kuala Lumpur City Centre the staff and Security above and beyond to make sure your State is comfortable and enjoyable.

Dear Mr. O., Thank you very much for taking the time to share such an outstanding and detailed review following your stays with us. We are truly delighted to know that you had a consistently excellent experience at ibis Kuala Lumpur City Centre, both in December and during your recent visits. Your kind words about our team—especially our staff and security colleagues going above and beyond to ensure your comfort—are deeply appreciated. It is also wonderful to hear that you were pleased with the cleanliness of your room, the daily housekeeping service, and the wide range of facilities and dining options available. We are especially grateful for your recognition as an ALL Classic member and your positive feedback on our sustainability initiatives, which remain an important focus for us. Thank you for your strong recommendation and continued loyalty. We look forward to welcoming you and your family back again very soon for another enjoyable stay. Warm regards, Vivian Chu Hotel Manager

Customer review rating 4.0/5

Hun C. P. Business - Confirmed reviews ALL

Great location and a decent stay.

Thank you, Mr. Hun C. P., for taking the time to share your detailed feedback following your recent business stay with us, and for your loyalty as an ALL Gold member. We’re pleased to know you enjoyed our convenient location and had a generally comfortable stay. Your positive ratings for our team, cleanliness, WiFi, sustainability efforts, and overall experience are truly appreciated. At the same time, we sincerely apologize for the shortcomings you highlighted. Your comments regarding the limited breakfast variety have been noted, and we will share this with our culinary team as we continuously review ways to enhance our offerings. We also regret that you were not offered a welcome drink, as this is part of our recognition for valued ALL members. Please accept our apologies for this oversight, which will be addressed with the team to ensure better consistency. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back for an even better experience in the future. Vivian Chu Hotel Manager

Customer review rating 5.0/5

Adel A. M. Solo - Confirmed reviews ALL

Excellent relaxing

Dear Mr. Adel, Thank you very much for your exceptional review and for awarding ibis Kuala Lumpur City Centre a perfect score. We are truly delighted to know that you had an excellent and relaxing stay with us. Your kind comments regarding our prime location, cleanliness, eco-friendly approach, and the warm, friendly service provided by our team are greatly appreciated and will be shared with all our colleagues as encouragement and recognition of their efforts. It is also especially rewarding to learn that you felt well recognised as an ALL Platinum member, and that our welcome drink, facilities, and sustainability initiatives exceeded your expectations. Thank you for your strong recommendation and continued loyalty to Accor. We sincerely look forward to welcoming you back for another memorable stay in the near future. Warm regards, Vivian Chu Hotel Manager

Customer review rating 3.5/5

Zanaria A. B. Business - Confirmed reviews ALL

Room clean and location of the hotel is walking distance to the places that I want to go.

Thank you, Ms. Zanaria A. B., for taking the time to share your feedback following your recent stay with us. We are pleased to know that you found the room clean and appreciated our convenient location within walking distance of the places you wished to visit. We are also glad that our sustainability initiative, particularly the in-room water purifier, added value to your stay. We note your overall ratings and appreciate your balanced comments, which help us better understand areas where we can further enhance the guest experience, especially for our business travelers. Your feedback has been shared with the relevant teams for continuous improvement. Thank you for choosing ibis Kuala Lumpur City Centre. We hope to have the opportunity to welcome you back and provide an even more satisfying stay in the future. Kind regards, Vivian Chu Hotel Manager

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Other web-users rate our hotel

  • 2,642 reviews 9.1/10 Location
  • 2,585 reviews 7.1/10 Room
  • 2,350 reviews 7.5/10 Service
  • 62 reviews 7.1/10 WiFi
  • 1,256 reviews 7.7/10 Cleanliness
  • 982 reviews 7.5/10 Breakfast
  • 543 reviews 8.4/10 Vibe
  • 80 reviews 9.4/10 Bar

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