ibis Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 2,304 reviews

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Description

Hotel extras

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

Our accommodation(s)

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Hotel location

ibis Kuala Lumpur City Centre

32 Jalan Yap Kwan Seng
50450 KUALA LUMPUR
Malaysia

GPS:3.163079, 101.714573

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,304 reviews

TripAdvisor Rating  3.5/5  487 reviews

Nice stay

TripAdvisor rating 4.0/5

Samuelpas TripAdvisor review

We stayed here for holiday. Our room was clean and comfort. Check in was quick and just put keys into the box when check out. Breakfast was good with complete international dan local menu. We spent evening at the cafe at the ground floor on the first night and at the Skyview bar on the 31st fl at the second night. Near hotel there were restaurant, convenient store and train station was only 5 minutes walk.

Sir/Madam Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure speedy service for our customers and it’s always rewarding to hear kind words. We look forward to welcoming you here again. Thank you, Ms Vivian Chu Hotel Manager

Modern Hotel Decent Experience

TripAdvisor rating 5.0/5

Sagar A TripAdvisor review

The lobby and hotel is very welcoming and beautiful, and has a couple of separate sitting areas. The room was well-lit and very clean, and the staff was very friendly. The only slight inconvenience is you could hear the housekeeping staff cleaning the room above and beside you.

Sir/Madam Thank you for choosing to stay at Ibis Kuala Lumpur City Centre and we are very pleased to hear you enjoyed a great experience. I will share your feedback with the staff and your comments will be very well welcome and motivate all the team further. We look forward to welcoming you back at your earliest convenience for another great stay. Thank you, Ms Vivian Chu Hotel Manager

Excellent hotel

TripAdvisor rating 5.0/5

DENY H Families - TripAdvisor review

Great location in the center of KL city. You can find many tourists destinations and culinary easily. The room so clean and spacious. The breakfast was prefect, tasty and don’t miss their teh tarik. I have been this hotel for 2x and everything was perfect. Highly recommended hotel in KL!

Mr Deny, Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience. If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist. Best, Vivian Chu Hotel Manager

well located

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Yes, it was well located. However, it was a bit narrow space and limited movement for two guests in a room.

Dear Nur Afifah M., Thank you for taking the time to tell us about your experience at the ibis Kuala Lumpur City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivian Chu Hotel Manager

Overall Good

Customer review rating 4.0/5

Nat Couples - Confirmed reviews ALL

Everything was good, except the noise insulation can be improved. Can clearly hear the door closing sound from other rooms nearby, which is quite loud.

Dear Koh P., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

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Other web-users rate our hotel

  • 3,415 reviews 8.9/10 Location
  • 3,698 reviews 7.2/10 Room
  • 2,771 reviews 6.8/10 Service
  • 172 reviews 5.7/10 WiFi
  • 1,851 reviews 7.3/10 Cleanliness
  • 1,206 reviews 6.9/10 Breakfast
  • 770 reviews 6/10 Pool
  • 694 reviews 8.6/10 Vibe

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