ibis Kuala Lumpur City Centre Hotel 4 stars

Customer review rating 4.4/5 224 reviews

ibis Kuala Lumpur City Centre
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Hotel extras

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • KUALA LUMPURPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

ibis Kuala Lumpur City Centre

32 Jalan Yap Kwan Seng
50450
kuala lumpur
malaysia

Tel: +60327783333

Fax: (+60)327783300

Check-in from 15h00

Check out up to 12h00

  • DUTA MAIN EXPRESS TERMINAL :  PUTRA HEIGHTS DUTA EXPRESSWAY

  • By plane

    KUALA LUMPUR At 67km / 41.63 miles - Shuttle paying

  • By train

    KL SENTRAL STATION At 4.4km / 2.73 miles

GPS :3.163079, 101.714573

Our accommodations

All rooms feature the supremely comfortable Sweet Bed by ibis, working table, minibar fridge, 40" LED flat TV, rain-shower experience equpied bathroom, safe deposit box, high-speed WIFI and stunning views of the city.

Standard Room with 2 Single beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with 1 Queen bed

Accessible room
  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with 3 Single beds Without Window

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with 2 Single beds, High Floor

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with 1 Queen bed, High Floor

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 1 Queen bed

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 2 Single beds

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

KAMPUNG KITCHEN

Type of cuisine: Regional

The modern interpretation of a traditional Malaysian Village. A buffet selection serving the best of Malaysian cuisine surrounded by large windows and stunning views. It offers a variety of famous Malaysian and International cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Petite Paris Cafe

Type of cuisine: Cafe

Enjoy freshly baked pastries and coffee throughout the day!

Champion Sports Bar

Non contractual photo

Escape the daily grind with stunning city view and a beer in your hand!

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 175

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Kuala Lumpur City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

224 reviews

tripadvisor

TripAdvisor Rating 4.0/5

374 reviews

Well located

Customer review rating 4.4/5

Izzat A. Friends - 04/04/2020 Confirmed reviews ALL

I hope one day u will do a nightlife function.

Everything is good except for the gloominess of the walk way to the rooms.

Customer review rating 4.4/5

Hudiana H. Business - 02/04/2020 Confirmed reviews ALL

Same as the above.

Excellent

Customer review rating 4.4/5

Perumal S. Solo - 28/03/2020 Confirmed reviews ALL

Thanks for the last minute arrangements and also special thanks to Mr Ezwan for the warm welcome to ibis KLCC.⭐⭐⭐⭐⭐

Dear Perumal S., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.4/5

Anonymous Solo - 27/03/2020 Confirmed reviews ALL

Very disappointed that there was no business center. During the virus mayhem I was not able to do any research for flights and ticketing.

Dear Joseph Ching Ping H., Thank you for taking the time to tell us about your experience at the ibis Kuala Lumpur City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay. Value for money.

Customer review rating 4.4/5

Sara Couples - 26/03/2020 Confirmed reviews ALL

But the parking lot is too narrow.

Nice view and I like the breakfast

Customer review rating 4.4/5

Sathiavanan D. Business - 26/03/2020 Confirmed reviews ALL

Parking space is too small. Had a bad experience on my previous stay.

Good value and location

Customer review rating 4.4/5

Antti Couples - 26/03/2020 Confirmed reviews ALL

Good bed and good pressure at shower. Great views if you get room at upper floor, but you can hear the music from upstairs bar. However, the bathroom has a problem with sewage smell which pretty much destroys the mood. Overall, ok stay.

Logistically and centrally located, comfortable, value for money, helpful staff , special thanks to front office faizal and hotel taxi Imran

Customer review rating 4.4/5

Nishita G. Solo - 25/03/2020 Confirmed reviews ALL

Unfortunately cut short due to corona

Dear Nishita g., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.4/5

Mohd F. Couples - 25/03/2020 Confirmed reviews ALL

Nice view

Dear Mohd F. Bin T., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay, Clean Room.

Customer review rating 4.4/5

L. Y. T. Friends - 24/03/2020 Confirmed reviews ALL

The location is near KLCC, walk there take about 10mins only. But the front office check-in staff never take note of my request, KLCC view, she did't mention about that and I also forgotten.

Dear Yong T. L., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel with excellent staff and amenities

Customer review rating 4.4/5

Azad A. Couples - 24/03/2020 Confirmed reviews ALL

I enjoyed my stay even through the lockdown. It would have been more comfortable if the room had some drawers for putting clothes as it can be cumbersome to constantly have to get things out of the suitcase.

Good facilities which we could access including cafe for water and sandwiches

Customer review rating 4.4/5

Jeanine Couples - 23/03/2020 Confirmed reviews ALL

An average hotel but with everything we required. Food was good, not great but I stuck with cooked food like noodle soup for both breakfast and dinner. the danish pastries were stale and coffee was from the machine despite 3 staff hanging out behind what looked like the coffee counter

Dear Jeanine Kathy A., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

well located, good facilities, good stay

Customer review rating 4.4/5

Amin Families - 23/03/2020 Confirmed reviews ALL

love the room and the facilities. Got some minor aircond problem in the beginning but sorted by maintenane later on

Dear Amin Syahiran O., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very clean, all staff very helpful

Customer review rating 4.4/5

Shanthini Families - 23/03/2020 Confirmed reviews ALL

I car was puncit. All ur staff helped to fix it. Tqsmmmm

Dear Shanthini J., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.4/5

T. J. C. Business - 22/03/2020 Confirmed reviews ALL

Very helpful and friendly.

Dear Jit C. T., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Its nice

Customer review rating 4.4/5

Jat Couples - 21/03/2020 Confirmed reviews ALL

Good staff

Dear Muhammad Munajatullah M., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice, Comfortable, Good Stay and Well located.

Customer review rating 4.4/5

Ericd N. Business - 20/03/2020 Confirmed reviews ALL

Good services at receptionist counter. Nice food at cafe lounge. Satisfied

Dear Wee Mun N., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Location, Overall a Good Customer Experience

Customer review rating 4.4/5

Cyrelle Business - 17/03/2020 Confirmed reviews ALL

Good location, comfortable bed, amenities are up to date, lobby is very welcoming. Just hoped the breakfast buffet offers healthier options but overall it was good value for what we paid and the overall experience was very satisfactory.

Dear Cyrelle D., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable.

Customer review rating 4.4/5

Qi X. Couples - 17/03/2020 Confirmed reviews ALL

Love how the floor is wooden and not carpet. Carpeted floor is usually dirty.

Dear Qi X. N., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bed bugs nightmare

Customer review rating 4.4/5

Yvonne Couples - 16/03/2020 Confirmed reviews ALL

We stayed there for 2 nights and both my husband and I were bitten by bed bugs all over our bodies! We informed the hotel staff, they took some pics and said will inform the housekeeper about it. Btw, the mattress is not that comfortable too as it is quite soft...

Dear Pui Zhan N., Thank you for taking the time to tell us about your experience at the ibis Kuala Lumpur City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We're taking very serious actions in investigating this. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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