ibis Kuala Lumpur City Centre 4 stars

Name: ibis Kuala Lumpur City Centre - ALL
Address: 32 Jalan Yap Kwan Seng, KUALA LUMPUR, 50450, MY
Telephone: +60327783333
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 1,412 reviews

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32 Jalan Yap Kwan Seng, 50450 KUALA LUMPUR, Malaysia

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ibis Kuala Lumpur City Centre

Vibrant economy hotel, open to everyone

Strategically located right in the heart of Kuala Lumpur, ibis Kuala Lumpur City Centre is only a 5-min walk from Petronas Twin Towers, KLCC Park and major shopping malls including Suria KLCC. It is walking distance to Kuala Lumpur Convention Centre, National Library and many other top tourist attractions and very accessible by LRT train stations. All contemporary guestrooms feature supremely comfortable beds, complimentary Internet and modern amenities for a good night's stay.

ibis KLCC, ibis Kuala Lumpur City Centre, Kuala Lumpur Convention Centre, Kuala Lumpur City Centre, Suria KLCC, 4 star hotel, swimming pool, meeting room, bar, restaurant, cafe. coffee shop. KLCC

This nature-inspired hotel is dedicated to providing relaxing and comfortable ambience for all walks of life. From the warm and contemporary interior design to our signature drink, each detail of the hotel is crafted for your ultimate comfort.

Hotel extras

Walking distance to Kuala Lumpur Convention Centre
Strategically located near to KLCC LRT train station, exit via Avenue K
A short walk to iconic Petronas Twin Towers and other major shopping malls
Rooftop Infinity swimming pool and kids pool
Meeting rooms with feature high definition LED wall

Our accommodation(s)

Room

Standard Room with 2 Single beds

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Twin bed(s)
Views: City View

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Room

Standard Room with 1 Queen bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s)
Views: City View
Accessible room

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Room

Standard Room with 3 Single beds Without Window

3 pers. max
20 m² / 215 sq ft

Bedding 3 x Single bed(s)

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Room

Standard Room with 2 Single beds, High Floor

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Standard Room with 2 Single beds (Joint Bed) Without Window

3 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)

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Room

Standard Room with 2 Single beds Without Window

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Standard Room with 1 Queen bed, High Floor

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Deluxe Room with 1 Queen bed

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Most of the accommodation: Corner Room

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Room

Deluxe Room with 2 Single beds

4 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View
Most of the accommodation: Corner Room

See availabilities

Room

Standard Room with 1 Queen bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

ibis Kuala Lumpur City Centre

32 Jalan Yap Kwan Seng
50450 KUALA LUMPUR
Malaysia

GPS:3.163079, 101.714573

+60 3-2778 3333

+60 3-2778 3300

KL SENTRAL STATION

Railway station

Access: 4.4 km / 2.73 mi 15 min drive

PETRONAS TOWERS

Tourist attraction

Access: 900 m / 0.56 mi 13 min walk / 4 min drive

Shuttle

Additional charge

Shuttle on call

KL CITY PARK

Tourist attraction

Access: 1.2 km / 0.75 mi 16 min walk / 5 min drive

Shuttle

Additional charge

Shuttle on call

AQUARIA KLCC

Aquarium

Access: 1.5 km / 0.93 mi 22 min walk / 5 min drive

Shuttle

Additional charge

Shuttle on call

TREC KL

Entertainment centre

Access: 2.9 km / 1.8 mi 15 min drive

KL TOWER

Tourist attraction

Access: 3 km / 1.86 mi 15 min drive

NATIONAL LIBRARY

Art and Culture

Access: 4 km / 2.49 mi 20 min walk / 8 min drive

Shuttle

Additional charge

Shuttle on call

DATARAN MERDEKA

Tourist attraction

Access: 4.3 km / 2.67 mi 15 min drive

NATIONAL MUSEUM

Museums

Access: 6 km / 3.73 mi 18 min drive

KL ZOO

Zoo

Access: 12.4 km / 7.71 mi 3 min walk / 20 min drive

Shuttle

Additional charge

Shuttle on call

SURIA KLCC

Shopping centre/mall

Access: 900 m / 0.56 mi 13 min walk / 4 min drive

Shuttle

Additional charge

Shuttle on call

BUKIT BINTANG

Shopping centre/mall

Access: 2.5 km / 1.55 mi 30 min walk / 10 min drive

Shuttle

Additional charge

Shuttle on call

PAVILLION

Shopping centre/mall

Access: 2.6 km / 1.62 mi 30 min walk / 10 min drive

Shuttle

Additional charge

Shuttle on call

CENTRAL MARKET

Shopping centre/mall

Access: 3.3 km / 2.05 mi 15 min drive

PETALING STREET

Shopping district

Access: 3.4 km / 2.11 mi 15 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

KAMPUNG KITCHEN

The modern interpretation of a traditional Malaysian Village. A buffet selection serving the best of Malaysian cuisine surrounded by large windows and stunning views. It offers a variety of famous Malaysian and International cuisine.

Petite Paris Cafe

Enjoy freshly baked pastries and coffee throughout the day!

Skyview Bar & Lounge

Escape the daily grind with stunning city view and a beer in your hand!

Breakfast

Non contractual photo

Enjoy wide selection of international and Malaysian cuisine!

Pool

The Swimming Pool will be temporarily closed from 25-28/Mar 2024 for maintenance work.

Fitness center

Find your balance and recharge at our Skyview Gym at Level 31. *The gym will be temporarily closed from 18-21/Mar 2024 for maintenance work*

Spa

Non contractual photo

Relax and rejuvenate at out Asia Spa.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 175 m² / 1884 sq ft
Maximum seats capacity: 160
Maximum capacity for banquets: 120

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 1,412 reviews

Mona L. Friends - 6/21/2026 Confirmed reviews ALL

It was a pleasant stay for the entire 4 days. Counter receptionist were friendly. The room was cozy and homy with all essential provided (except laundry bag). Room was considered clean except some dust on the floor. I like the idea of having the drinking water tap installed at the bathroom and it's really convenient. Bathroom was very clean. I enjoyed the view and the stay at this hotel and definitely will be one of my choice should I need to spend a night in the area near KLCC. Will definitely recommend to others too.

Dear Ms. Mona L., Thank you for taking the time to complete our guest satisfaction survey and for sharing such detailed feedback regarding your recent stay at ibis Kuala Lumpur City Centre. We are delighted to know that you had a pleasant and comfortable 4-day stay with us. It is wonderful to hear that you found our reception team friendly, your room cozy and homely, and the bathroom clean and well-maintained. We are also pleased that you appreciated the in-room drinking water tap and enjoyed the view from your room. At the same time, we sincerely regret the minor issues you experienced, particularly the presence of dust on the floor and the absence of a laundry bag. Please accept our apologies for these oversights, and rest assured that your comments have been shared with our housekeeping team to ensure greater consistency in room preparation and attention to detail. Your positive recommendation and willingness to return mean a great deal to us. We truly appreciate your constructive feedback and continued support, and we look forward to welcoming you back for an even better experience in the future. Warm regards, Vivian Chu Hotel Manager ibis Kuala Lumpur City Centre

Intan R. K. Families - 6/16/2026 Confirmed reviews ALL

Dear Intan R. K., Thank you for taking the time to share your feedback following your recent stay with us at ibis Kuala Lumpur City Centre. We are delighted to know that you had a comfortable stay and especially enjoyed our breakfast menu. Your enthusiastic comments are truly appreciated and will be shared with our Food & Beverage team as encouragement. We are also pleased that you recognized our ongoing commitment to sustainability and that you had a seamless experience from booking to check-out. It is always rewarding for the team to receive such positive feedback. Thank you once again for your kind words and support. We look forward to welcoming you and your family back for another enjoyable stay in the future. Warm regards, Vivian Chu Hotel Manager ibis Kuala Lumpur City Centre

Gaik B. E. Solo - 6/15/2026 Confirmed reviews ALL

Dear Gaik B. E., Thank you for taking the time to share your feedback following your recent stay with us at ibis Kuala Lumpur City Centre. We are delighted to receive your perfect rating and to know that you had a comfortable and enjoyable stay. It is especially pleasing to hear that you appreciated the cleanliness of our hotel, our convenient location, and the comfort of the bed. Your kind words and recognition of our team’s service and overall facilities are greatly appreciated and will be shared with our staff as encouragement to continue delivering excellent guest experiences. Thank you once again for your support. We look forward to welcoming you back for another pleasant stay in the future. Warm regards, Vivian Chu Hotel Manager ibis Kuala Lumpur City Centre

Chresentia F. S. Solo - 6/14/2026 Confirmed reviews ALL

Dear Chresentia F. S., Thank you for taking the time to share your feedback following your recent stay with us at ibis Kuala Lumpur City Centre. We are pleased to know that you had a good overall experience and enjoyed our convenient location as well as the delicious breakfast selection. It is always encouraging to receive positive comments about our food offerings and team service. We also appreciate your recognition of our sustainability initiatives and your high ratings across most aspects of your stay. Feedback like yours motivates us to continue improving both our guest experience and environmental practices. Thank you once again for your kind review. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Vivian Chu Hotel Manager ibis Kuala Lumpur City Centre

Jose P. Families - 6/13/2026 Confirmed reviews ALL

1) No extra toilet papers were given, one morning toilet paper was over, we called front desk no one attended, we called after 30 minutes, then also no one attended.... Had to physically go and talk to front desk. 2) for breakfast Indian steamed items got emptied (like idly and puttu mayam) fastly and it had taken 10-20 minutes to resupply, so we had to wait, our entire day is spoiled. 3) Multiple times, room cleaning didn't happened during day time, we had to call front desk and request cleaning service once we came back after 6 PM 4) Lifts are getting closed while people are getting in, i must assume you know the lift issue. We had to forcefully push on the doors to help some of our passengers on the lift.

You can respond professionally while acknowledging the concerns and avoiding admitting liability regarding the lift issue. Dear Mr. Jose P., Thank you for taking the time to share your feedback regarding your recent stay at ibis Kuala Lumpur City Centre. We sincerely apologize for the inconveniences you experienced during your visit. It is disappointing to learn that we did not meet your expectations in several areas. Please accept our apologies for the delay in responding to your request for additional toilet paper. We understand how frustrating this must have been, and we will review our response procedures with the team to ensure guest requests are handled more promptly. We also regret the inconvenience caused by the replenishment delays of certain breakfast items. Your comments have been shared with our Food & Beverage team to improve monitoring and replenishment during peak breakfast periods. Regarding room servicing, we apologize that housekeeping did not attend to your room in a timely manner on several occasions. We understand the importance of returning to a clean and refreshed room after a long day, and we will reinforce our service standards with the housekeeping team. We are equally concerned to learn about your experience with the lifts. The safety and comfort of our guests remain our top priority, and your feedback has been shared with the relevant team for further review and follow-up. Thank you for bringing these matters to our attention. Guest feedback is invaluable in helping us improve our services and facilities. We hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future. Kind regards, Vivian Chu Hotel Manager ibis Kuala Lumpur City Centre

Web-users rating

Other web-users rate our hotel

2,432 reviews 9.2/10 Location
2,436 reviews 7.2/10 Room
2,403 reviews 7.9/10 Service
51 reviews 7.6/10 WiFi
1,164 reviews 7.7/10 Cleanliness
921 reviews 7.4/10 Breakfast
563 reviews 8.5/10 Vibe
70 reviews 9.4/10 Bar

315 reviews 9.2/10 Location
300 reviews 7.3/10 Room
238 reviews 7.4/10 Service
148 reviews 7.9/10 Cleanliness
116 reviews 7.9/10 Breakfast
56 reviews 8.3/10 Vibe
13 reviews 9.4/10 Bar

137 reviews 9.3/10 Location
168 reviews 8.1/10 Room
145 reviews 8.2/10 Service
5 reviews 6.1/10 WiFi
101 reviews 8.5/10 Cleanliness
51 reviews 7.3/10 Breakfast
31 reviews 8.1/10 Vibe

149 reviews 9.3/10 Location
180 reviews 6.8/10 Room
167 reviews 6.6/10 Service
95 reviews 7/10 Cleanliness
69 reviews 7/10 Breakfast
25 reviews 8/10 Vibe

66 reviews 9.4/10 Location
93 reviews 6.8/10 Room
78 reviews 7.8/10 Service
5 reviews 6.1/10 WiFi
54 reviews 7.4/10 Cleanliness
30 reviews 7/10 Breakfast
9 reviews 8/10 Vibe
5 reviews 9.5/10 Bar

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at ibis Kuala Lumpur City Centre is from 03:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, ibis Kuala Lumpur City Centre regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.