ibis Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 666 reviews

Hotel extras

  • Walking distance to Kuala Lumpur Convention Centre

  • Strategically located near to KLCC LRT train station, exit via Avenue K

  • A short walk to iconic Petronas Twin Towers and other major shopping malls

  • Rooftop Infinity swimming pool and kids pool

  • Meeting rooms with feature high definition LED wall

ALLSAFE approved hotel

Hotel location

ibis Kuala Lumpur City Centre

32 Jalan Yap Kwan Seng
50450 KUALA LUMPUR
Malaysia

GPS:3.163079, 101.714573

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

All rooms feature the supremely comfortable Sweet Bed by ibis, working table, minibar fridge, 40" LED flat TV, rain-shower experience equpied bathroom, safe deposit box, high-speed WIFI and stunning views of the city.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  666 reviews

TripAdvisor Rating  4.0/5  426 reviews

Family Vacation

TripAdvisor rating 2.0/5

himahansif Families - TripAdvisor review

I stayed at Ibis Hotel on 14th to 17th October and it was a disappointing experience. We arrived early to the property due to our flight. The staff was very helpful in the beginning they offered us a room for changing purposes because I had to attend to my graduation photograph session. I clearly asked the Duty Manager of that day if the room is given temporarily or this is one of the two rooms we were supposed to have. She said that it is temporary till the other rooms get cleaned. We checked in to the room and there was a A/C water leak inside the room. There was water everywhere in the room and I called the maintenance to inform about the issue and I told them it wouldn’t be a problem because we’ll be changing the rooms and they can sort the A/C issue after we change the rooms. In the afternoon we were informed by the reception that the second room we booked was ready and they won’t be changing our room as promised. I understand and being thankful for going out of their way to give us a room as early as possible but they promised to change the rooms after 2 when I asked from their Duty Manager. I had to explain the maintenance issues in the room and talk to the duty manager again about what she promised earlier in the morning to get the room change. What I’m simply saying is don’t promise anything to the customer if you can’t meet their requirements end of the day. I work in hospitality industry and I understand to what extent a Duty Manager can help a guest.

Good location

Customer review rating 5.0/5

Don Couples - Confirmed reviews ALL

Easy and nice stay... checking in was fast...parking was easy..

Smart budget Hotel in a good Location

TripAdvisor rating 4.0/5

jeremy7lim Families - TripAdvisor review

RIght off the bat, this hotel is not much to shout about - but good enough when you temper your expectations to a reasonable level. This hotel is firmly wedged in the budget range so whilst it is good for its location and pricing, you really need to give it a wide berth on everything else it offers. That being said, I still had a very good few nights of rest here. The bed was big and comfortable enough and the room and toilet was clean enough for a bare minimum business hotel standard. There is a minimart right across the road for all your late night food/drink cravings but being in KL you probably have better food choices nearby. I was here on Day 1 of the Lunar New Year so there was a pretty fireworks display right outside my hotel window. Hotel also has an infinity pool on the top level, where you can also find a gym and a spa/massage place.

Good Staycation Package Offer

Customer review rating 4.0/5

Wilson O. Families - Confirmed reviews ALL

Good service and booking experience provided by Taty. Rooms are clean, good shower facility. But, take note there are ants everywhere in the room. CNY Buffet dinner food are good. Overall, experience rating 8/10

Dear Wei Sheng O., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

Strategic location

Customer review rating 4.0/5

Lin Solo - Confirmed reviews ALL

Value for money

Dear Nor A., We very much appreciate your comments regarding your stay at the ibis Kuala Lumpur City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Chu Hotel Manager

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Other web-users rate our hotel

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  • 427 reviews 6.2/10 Breakfast
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  • 239 reviews 9.2/10 Vibe

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