Name: Grand Mercure Kuala Lumpur Bukit Bintang - ALL
Address: 117 Jalan Pudu, Kuala Lumpur, KUALA LUMPUR, 55100, MY
Telephone: +60321413333
Rating: 4.6

Grand Mercure Kuala Lumpur Bukit Bintang

Upscale hotel for business and leisure

Grand Mercure Kuala Lumpur Bukit Bintang celebrates the vibrant spirit of the city, perfectly positioned between the dynamic energy of Bukit Bintang and the cultural richness of Chinatown. Every detail reflects local charm-from thoughtfully designed rooms and locally inspired dining to versatile event spaces, including a pillarless grand ballroom. Immerse yourself in authentic flavors, warm hospitality, and the lively rhythm of Kuala Lumpur, where tradition and modernity meet seamlessly.

In the heart of Kuala Lumpur, Grand Mercure sits between vibrant Bukit Bintang and colorful Chinatown. Just 15 minutes from Petronas Twin Towers, KLCC, and Pavilion, it's the perfect base to explore the city's shopping, dining, and attractions.

Selamat datang to Grand Mercure Kuala Lumpur Bukit Bintang! Experience warm Malaysian hospitality with personalized service inspired by our rich culture and heritage. From vibrant local traditions to unique culinary flavors.

Huoy long KOH, Hotel Management

Hotel extras

A 10-min drive to Kuala Lumpur City Centre and business district.
Multifunctional and pillarless grand ballroom with high ceilings, fitting up to 400 guests.
Easy access to street food and popular shopping malls.
Designed for families with spacious rooms, kid-friendly facilities, and warm hospitality.
Located in the vibrant lifestyle hub of Bukit Bintang, and within walking distance to the MRT.

Our accommodation(s)

Room

Superior room, 1 king bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Superior room, 2 single beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Deluxe room, city view, 1 king bed

3 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Room

Deluxe room, city view, 2 single beds

3 pers. max
38 m² / 409 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Executive room, city view, 1 king bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Executive room, city view, 2 single beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Deluxe family room, 1 king bed and 2 single beds

4 pers. max
50 m² / 538 sq ft

Bedding 2 x Single bed(s) and 1 x King size bed(s)

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Suite

Junior suite, balcony, 1 king bed

4 pers. max
56 m² / 602 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Deluxe room, city view, 1 king bed

3 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Grand Mercure Kuala Lumpur Bukit Bintang

117 Jalan Pudu, Kuala Lumpur
55100 KUALA LUMPUR
Malaysia

GPS:3.14444, 101.70562

+60 3-2141 3333

+60000000000

Railway station
Highway exit
Ferries

MRT BUKIT BINTANG

Railway station

Access: 1 km / 0.62 mi 7 min walk / 5 min drive

SPRINT HIGHWAY

Highway exit

Access: 5 km / 3.11 mi 1 hrs 39 min walk / 10 min drive

PORT KLANG

Ferries

Access: 50 km / 31.07 mi 1 hrs 39 min walk / 1 hrs drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

AGARWOOD

Savour a fusion of local and international cuisines with seasonal specials, live cooking stations, and themed buffets on select days. Dine with city and lobby views, and enjoy a refined culinary experience ideal for both casual and special occasions

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 540 m² / 5812.506 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 350

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 16 reviews

Kok L. N. H. Solo - 2/9/2026 Confirmed reviews ALL

Generally it was good, except for the housekeeping. I checked into the room and took a shower, to discover the body shampoo bottle in the shower room, empty! Then the next day housekeeping, the tidy up was not properly done. Otherwise, it's ok.

Michael G. Couples - 2/7/2026 Confirmed reviews ALL

Beautiful room The breakfast is amazing

Dear Michael, Thank you for your kind review. We’re delighted to hear that you enjoyed your experience with us. We truly appreciate the full marks! It means a lot to the team. We are already missing you guys and hope to have the pleasure of welcoming you back again in the future. Fingers crossed! Sincerely, Sally Guest Service Manager

Xing Y. T. Business - 2/4/2026 Confirmed reviews ALL

The location of the hotel is very good and convenient. However, the room was not very clean and there was quite a lot of dust around. The shower gel in the bathroom was also empty and had not been refilled. Since I only stayed for one night and returned to the room at around 4am, I didn’t request any service or replacement at the time. Still, I hope the hotel can pay more attention to room cleanliness and basic amenities for future guests.

Dear Xing, Thank you for sharing your feedback with us. We sincerely apologize for the cleanliness issues and the empty shower gel in your room. This is not the standard we aim to deliver, and we truly regret the inconvenience caused during your stay. Your comments are extremely helpful, and we will be addressing this with our housekeeping team to ensure better attention to detail for future guests. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We hope to have another opportunity to welcome you back and provide you with a much-improved experience. Sincerely, Sally Guest Service Manager

Cheong C. F. Business - 2/3/2026 Confirmed reviews ALL

The hotel is very well located, just across the street from Jalan Alor. Hotel service was good, and room was very comfortable.

Dear Cheong, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our convenient location near Jalan Alor, and that you found our service and room comfort to your satisfaction. We sincerely appreciate your comments regarding the bathroom cleanliness. While we’re glad it did not greatly impact your stay, we apologize for the oversight and will be reinforcing our cleaning standards with the team to ensure a more polished experience for all guests. Thank you once again for your review. We hope to have the pleasure of welcoming you back for an even better stay in the future. Warm regards, Sally Guest Service Manager.

Yue T. Business - 2/3/2026 Confirmed reviews ALL

Outside too noisy

Dear Yue, Thank you for sharing your feedback with us. We are truly sorry to hear about the noise disturbance, the bathroom odor when the air conditioning was turned off, and the difficulty you experienced connecting to our Wi‑Fi. These issues are certainly not reflective of the experience we strive to provide, and we apologize for the inconvenience caused. Please be assured that we are addressing the bathroom ventilation and noise concerns with our maintenance team, and we will also be reviewing our Wi‑Fi system to ensure smoother connectivity for our guests. We truly appreciate you bringing these matters to our attention, as your feedback helps us improve. We hope to have the opportunity to welcome you back in the future for a much more comfortable and seamless stay. Warm regards, Sally Guest Service Manager.