Grand Mercure Kuala Lumpur Bukit Bintang 5 stars

Name: Grand Mercure Kuala Lumpur Bukit Bintang - ALL
Address: 117 Jalan Pudu, Kuala Lumpur, KUALA LUMPUR, 55100, MY
Telephone: +60321413333
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 392 reviews

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Grand Mercure Kuala Lumpur Bukit Bintang - Image 1

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59 59 photos

117 Jalan Pudu, Kuala Lumpur, 55100 KUALA LUMPUR, Malaysia

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Grand Mercure Kuala Lumpur Bukit Bintang

Upscale hotel for business and leisure

Grand Mercure Kuala Lumpur Bukit Bintang celebrates the vibrant spirit of the city, perfectly positioned between the dynamic energy of Bukit Bintang and the cultural richness of Chinatown. Every detail reflects local charm-from thoughtfully designed rooms and locally inspired dining to versatile event spaces, including a pillarless grand ballroom. Immerse yourself in authentic flavors, warm hospitality, and the lively rhythm of Kuala Lumpur, where tradition and modernity meet seamlessly.

In the heart of Kuala Lumpur, Grand Mercure sits between vibrant Bukit Bintang and colorful Chinatown. Just 15 minutes from Petronas Twin Towers, KLCC, and Pavilion, it's the perfect base to explore the city's shopping, dining, and attractions.

Selamat datang to Grand Mercure Kuala Lumpur Bukit Bintang! Experience warm Malaysian hospitality with personalized service inspired by our rich culture and heritage. From vibrant local traditions to unique culinary flavors.

Danny KOH, Hotel Management

Hotel extras

A 10-min drive to Kuala Lumpur City Centre and business district.
Multifunctional and pillarless grand ballroom with high ceilings, fitting up to 400 guests.
Easy access to street food and popular shopping malls.
Designed for families with spacious rooms, kid-friendly facilities, and warm hospitality.
Located in the vibrant lifestyle hub of Bukit Bintang, and within walking distance to the MRT.

Our accommodation(s)

Room

Superior room, 1 king bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Superior room, 2 single beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Deluxe Room with 1 king size bed

3 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Room

Deluxe Room with 2 single beds

3 pers. max
38 m² / 409 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Executive Room with 1 king size bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Executive Room with 2 single beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Deluxe family room, 1 king bed and 2 single beds

4 pers. max
50 m² / 538 sq ft

Bedding 2 x Single bed(s) and 1 x King size bed(s)

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Suite

Junior suite, balcony, 1 king bed

4 pers. max
56 m² / 602 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Deluxe Room with 1 king size bed

3 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Grand Mercure Kuala Lumpur Bukit Bintang

117 Jalan Pudu, Kuala Lumpur
55100 KUALA LUMPUR
Malaysia

GPS:3.14444, 101.70562

+60 3-2141 3333

Railway station
Highway exit
Ferries

MRT BUKIT BINTANG

Railway station

Access: 1 km / 0.62 mi 7 min walk / 5 min drive

SPRINT HIGHWAY

Highway exit

Access: 5 km / 3.11 mi 1 hrs 39 min walk / 10 min drive

PORT KLANG

Ferries

Access: 50 km / 31.07 mi 1 hrs 39 min walk / 1 hrs drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

AGARWOOD

Savour a fusion of local and international cuisines with seasonal specials, live cooking stations, and themed buffets on select days. Dine with city and lobby views, and enjoy a refined culinary experience ideal for both casual and special occasions

SONGKET LOUNGE

Relax at our stylish bar and indulge in a variety of drinks, from coffee to refreshing smoothies, and well-crafted cocktails. Modern meets elegance, this space is ideal for work, unwinding, and socialising with ease.

Pool

Relax and unwind with the entire family in our secluded pool area, complete with a children's pool. Open daily from 7am to 8pm.

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 540 m² / 5812.506 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 350

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Weddings

Non contractual photo

Experience the wedding of your dreams at Grand Mercure Kuala Lumpur Bukit Bintang. Choose from ballroom options that can hold up to 35 table setups, and enjoy a professional catering team serving Chinese, Malaysian, Indian, and international buffet.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5 392 reviews

Claude S. Business - 7/2/2026 Confirmed reviews ALL

Dear Mr S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Good location

Ky Families - 7/2/2026 Confirmed reviews ALL

Dear KY, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are looking into ways of upgrading our facilities and hope you will return in the near future. Sincerely,

Comfortable stay

Tf Business - 7/2/2026 Confirmed reviews ALL

Dear TF, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We have channel this feedback to the appropriate department and rest assured that all will be in working order. We sincerely apologize and hope you will give us a chance to prove ourself better. Sincerely,

Ajay G. Business - 7/2/2026 Confirmed reviews ALL

Dear Mr G., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Sandeep K. Business - 7/2/2026 Confirmed reviews ALL

Dear Mr K., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We have address this issue from your feedback with the departments concerned. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Web-users rating

Other web-users rate our hotel

641 reviews 9.2/10 Location
683 reviews 7.2/10 Room
627 reviews 7.6/10 Service
30 reviews 5.3/10 WiFi
362 reviews 7.2/10 Cleanliness
232 reviews 7.2/10 Breakfast
195 reviews 8.3/10 Vibe
60 reviews 4.8/10 Pool

113 reviews 9.4/10 Location
110 reviews 8.3/10 Room
134 reviews 7.8/10 Service
55 reviews 7.5/10 Cleanliness
51 reviews 7.3/10 Breakfast
9 reviews 4.7/10 Pool
5 reviews 3.4/10 Wellness Area

100 reviews 8.7/10 Location
114 reviews 7.3/10 Room
105 reviews 8/10 Service
6 reviews 4.1/10 WiFi
54 reviews 7/10 Cleanliness
44 reviews 7.1/10 Breakfast
19 reviews 4.4/10 Pool

48 reviews 9.2/10 Location
50 reviews 7/10 Room
41 reviews 7.4/10 Service
31 reviews 7.5/10 Cleanliness
12 reviews 7/10 Breakfast
6 reviews 4.6/10 Pool
6 reviews 3.5/10 Wellness Area

26 reviews 9.3/10 Location
34 reviews 5.8/10 Room
25 reviews 7.1/10 Service
17 reviews 6.4/10 Cleanliness
11 reviews 6.9/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Grand Mercure Kuala Lumpur Bukit Bintang, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Grand Mercure Kuala Lumpur Bukit Bintang regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.