Grand Mercure Kuala Lumpur Bukit Bintang 5 stars

Name: Grand Mercure Kuala Lumpur Bukit Bintang - ALL
Address: 117 Jalan Pudu, Kuala Lumpur, KUALA LUMPUR, 55100, MY
Telephone: +60321413333
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 531 reviews

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117 Jalan Pudu, Kuala Lumpur, 55100 KUALA LUMPUR, Malaysia

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Grand Mercure Kuala Lumpur Bukit Bintang

Upscale hotel for business and leisure

Grand Mercure Kuala Lumpur Bukit Bintang celebrates the vibrant spirit of the city, perfectly positioned between the dynamic energy of Bukit Bintang and the cultural richness of Chinatown. Every detail reflects local charm-from thoughtfully designed rooms and locally inspired dining to versatile event spaces, including a pillarless grand ballroom. Immerse yourself in authentic flavors, warm hospitality, and the lively rhythm of Kuala Lumpur, where tradition and modernity meet seamlessly.

In the heart of Kuala Lumpur, Grand Mercure sits between vibrant Bukit Bintang and colorful Chinatown. Just 15 minutes from Petronas Twin Towers, KLCC, and Pavilion, it's the perfect base to explore the city's shopping, dining, and attractions.

Selamat datang to Grand Mercure Kuala Lumpur Bukit Bintang! Experience warm Malaysian hospitality with personalized service inspired by our rich culture and heritage. From vibrant local traditions to unique culinary flavors.

Danny KOH, Hotel Management

Hotel extras

A 10-min drive to Kuala Lumpur City Centre and business district.
Multifunctional and pillarless grand ballroom with high ceilings, fitting up to 400 guests.
Easy access to street food and popular shopping malls.
Designed for families with spacious rooms, kid-friendly facilities, and warm hospitality.
Located in the vibrant lifestyle hub of Bukit Bintang, and within walking distance to the MRT.

Our accommodation(s)

Room

Superior room, 1 king bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Superior room, 2 single beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Deluxe Room with 1 king size bed

3 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Room

Deluxe Room with 2 single beds

3 pers. max
38 m² / 409 sq ft

Bedding 2 x Single bed(s)

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Room

Executive Room with 1 king size bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)

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Room

Executive Room with 2 single beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)

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Room

Deluxe family room, 1 king bed and 2 single beds

4 pers. max
50 m² / 538 sq ft

Bedding 2 x Single bed(s) and 1 x King size bed(s)

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Suite

Junior suite, balcony, 1 king bed

4 pers. max
56 m² / 602 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Deluxe Room with 1 king size bed

3 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Grand Mercure Kuala Lumpur Bukit Bintang

117 Jalan Pudu, Kuala Lumpur
55100 KUALA LUMPUR
Malaysia

GPS:3.14444, 101.70562

+60 3-2141 3333

Railway station
Highway exit
Ferries

MRT BUKIT BINTANG

Railway station

Access: 1 km / 0.62 mi 7 min walk / 5 min drive

SPRINT HIGHWAY

Highway exit

Access: 5 km / 3.11 mi 1 hrs 39 min walk / 10 min drive

PORT KLANG

Ferries

Access: 50 km / 31.07 mi 1 hrs 39 min walk / 1 hrs drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

AGARWOOD

Savour a fusion of local and international cuisines with seasonal specials, live cooking stations, and themed buffets on select days. Dine with city and lobby views, and enjoy a refined culinary experience ideal for both casual and special occasions

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 540 m² / 5812.506 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 350

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 531 reviews

Kwai W. P. Families - 8/11/2026 Confirmed reviews ALL

Dear Mr P., Thank you for taking the time to share your feedback. We have address this issues with the various department concern. We hope to welcome you back to our hotel very soon! Sincerely,

Phee T. Y. Families - 8/11/2026 Confirmed reviews ALL

Dear Ms Y., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short on the bell service and check in. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Ee F. C. Couples - 8/11/2026 Confirmed reviews ALL

Dear Mr C.,, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short on long awaited time for the lift and breakfast. We have address this issues with the department concern and and hope if you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Kar M. G. Friends - 8/11/2026 Confirmed reviews ALL

Dear Ms G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Bong S. C. Families - 8/10/2026 Confirmed reviews ALL

Dear Mr. Bong, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Warm Regards, Sallynna Guest Service Manager

Web-users rating

Other web-users rate our hotel

686 reviews 9.3/10 Location
780 reviews 7/10 Room
728 reviews 7/10 Service
41 reviews 5/10 WiFi
409 reviews 7.1/10 Cleanliness
272 reviews 7.4/10 Breakfast
34 reviews 4.7/10 Wellness Area
27 reviews 2.7/10 Bar

109 reviews 8.9/10 Location
132 reviews 7.6/10 Room
127 reviews 7.2/10 Service
6 reviews 3.6/10 WiFi
66 reviews 7.3/10 Cleanliness
55 reviews 7.8/10 Breakfast

106 reviews 9.5/10 Location
115 reviews 7.5/10 Room
142 reviews 7.4/10 Service
5 reviews 3/10 WiFi
55 reviews 6.9/10 Cleanliness
50 reviews 7.3/10 Breakfast
5 reviews 4.4/10 Wellness Area

32 reviews 9.4/10 Location
49 reviews 5.1/10 Room
40 reviews 5.7/10 Service
7 reviews 4.6/10 WiFi
21 reviews 6.6/10 Cleanliness
20 reviews 4.8/10 Comfort
18 reviews 7/10 Breakfast

47 reviews 9.4/10 Location
56 reviews 7.2/10 Room
48 reviews 7.2/10 Service
5 reviews 2.9/10 WiFi
34 reviews 7.4/10 Cleanliness
27 reviews 4.9/10 Amenities
14 reviews 7.3/10 Breakfast
8 reviews 4.6/10 Wellness Area

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Grand Mercure Kuala Lumpur Bukit Bintang, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Grand Mercure Kuala Lumpur Bukit Bintang regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.