Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 5,881 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

Our accommodation(s)

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Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 KUALA LUMPUR
Malaysia

GPS:3.15013, 101.7145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,881 reviews

TripAdvisor Rating  4.0/5  486 reviews

Certificate of excellence 2023

Well located, friendly staff

Customer review rating 3.5/5

Winnie Families - Confirmed reviews ALL

All the staffs were very friendly and helpful, prompt service was delivered. However the aircon at the lobby was not functioning, the lobby and coffee house was a little bit hot when we were having our buffet breakfast. Overall we were satisfied.

Perfect Location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The location is perfect. Just behind Pavilion. However, not convenient for those who prefers public transport like bus or train. Room was nice and clean. However, through out my one week stay, i was unfortunate to experience multiple water & electrical outage. I was well entertained during check-in/out and the people in Sedap restaurant was very helpful and friendly. Overall, im satisfied with my stay nevertheless.

Pleasant

Customer review rating 4.0/5

Y.h. Couples - Confirmed reviews ALL

Has a Accor member the duration of my stay, was Pleasant nothing special for gold membership not even a welcome card !! could do better.

Disappointing

Customer review rating 1.5/5

Jess Families - Confirmed reviews ALL

Room as expected, dated and a bit of wear and tear. Ok however, bed sagging and lumpy, some springs sticking out. Ants in kitchen and bathroom, in my Toiletries bag. No hot water without notice (a second unplanned outage). One day there was no water at the showers at pool. Pool bar advised food would take 45min-1hr, cocktails watered down. Pool bar service great. Breakfast diverse but lacking execution, dry pastries, multiple broken coffee machines or no milk in them. Juice watered down not fresh. Room not vacuumed during 7 day stay. 2 towels left when 3 of us staying, asked for more but when changed only 2 left again. Ordered beers Room service, these were not cold enough, gratefully replaced. Service ok, Pool bar gentleman very lovely. Pool could do with a clean. Kitchen provided minimal cooking utensils, some were melted and gross. Staff mostly friendly. Location quite good. Bit disappointed with stay in general. Could have looked past a few small issues but many, over and over a bit tiresome.

Well located and very good stay

Customer review rating 5.0/5

D. L. Couples - Confirmed reviews ALL

We stayed for three nights to sightsee Kuala Lumper.The hotel staff very friendly and helpful .The breakfast was more than adequate with plenty of choice .The hotel is ideally situated for sightseeing.

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Other web-users rate our hotel

  • 3,478 reviews 9.6/10 Location
  • 4,317 reviews 7.1/10 Room
  • 4,126 reviews 7.8/10 Service
  • 113 reviews 4.2/10 WiFi
  • 1,930 reviews 7.8/10 Breakfast
  • 1,734 reviews 6.7/10 Cleanliness
  • 1,160 reviews 6.1/10 Amenities

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