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Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

Customer review rating 4.2/5 12,375 reviews

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Pullman Kuala Lumpur City Centre - Hotel & Residences
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Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • KLIA 1Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
Catering
  • BreakfastPaying
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel

Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450
kuala lumpur
malaysia

Tel: +60321708888

Fax: (+60)3/21708808

Check-in from 14h00

Check out up to 12h00

  • GO KL FREE :  GREEN LINE PAVILLION

  • RAPID KL MONORAIL :  MR7 RAJA CHULAN

  • By plane

    KLIA 1 At 56km / 34.8 miles - Shuttle paying

  • By plane

    KLIA 1 AND KLIA 2 At 56km / 34.8 miles

  • By train

    RAJA CHULAN STATION At 0.5km / 0.31 miles

GPS :3.15013, 101.7145

Our accommodation(s)

Our rooms are designed with comfort which features 450 spacious rooms and 157 fully serviced apartments, providing a place to unwind or to catch up on work.

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 54 m² / 581 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

PREMIUM DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 54 m² / 581 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

EXECUTIVE CLUB ROOM, Club Lounge Access, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

PREMIUM DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE CLUB ROOM, Club Lounge Access, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)
Rooms

Our restaurants and bars

SEDAP RESTAURANT

Type of cuisine: International

Drawing inspiration from the Malaysia phrase 'Sedap', which means 'delightful', 'Sedap' offers a sumptuous buffet spread daily, for breakfast, lunch and dinner. The a la carte menu features a selection of Malaysian favourites and International cuisine.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RED CHINESE CUISINE

Type of cuisine: Chinese

A uniquely themed Chinese restaurant that offers a modern Chinese specialties such as dim sum, congee and a la carte dishes. There are also 4 exclusive private rooms. Opens for dim sum brunch on Saturdays, Sundays and Public Holidays.

Menu (PDF)

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ENJU

Type of cuisine: Japanese

Enju is closed until further notice.

Menu (PDF)

LIVING SPACE

Type of cuisine: International

Closed until further notice.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLU BAR & CIGARS

Non contractual photo

Cosmopolitan lounge and bar overlooking the hotel lobby with an extensive selection of beverages, innovative Asian tapas style menu and a separate cigar, whiskey and sports bar.

TERRACE POOL

Non contractual photo

Closed due to Restriction Movement Control Order (RMCO) until further notice.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 577 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 480 people

Find out more

Our guest reviews for
Pullman Kuala Lumpur City Centre - Hotel & Residences

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

12,375 reviews

tripadvisor

TripAdvisor Rating 4.5/5

272 reviews

Great weekday escape

Customer review rating 4.2/5

Azalia S. Couples - 23/10/2020 Confirmed reviews ALL

Reception was very helpful and friendly. Breakfast spread was great and followed the SOP. Room was spacious and clean. Location wise is great, good for walking, many food stalls and restaurants nearby. Very satisfied with our stay.

Good stay

Customer review rating 4.2/5

Ammar Friends - 23/10/2020 Confirmed reviews ALL

I do really enjoyed my visit here as all staff being polite to me from check in to check out. Besides the breakfast spread was so good even though at this pandemic era most of the hotel will reduce it spread obviously until they drop their quality breakfast for their customers. Thanks for entertain me during this pandemic and i hope to see all of you soon.

Good location and courteous employees

Customer review rating 4.2/5

Kh C. Business - 18/10/2020 Confirmed reviews ALL

This was our first time staying with Pullman and we enjoyed our three day stay. Good location and helpful staffs.

Convenient

Customer review rating 4.2/5

Raphael S. J. Families - 18/10/2020 Confirmed reviews ALL

First time at the Pullman hotel, we took the 2 bedroom residence stay with Bfast. Rooms were ok n comfy. Had a kitchen where you can actually cook something but we opts to take our meals at Pavilion instead. It was a good weekend stay for the family. Buffet Bfast was good. Will come back again.

Good Stay

Customer review rating 4.2/5

Hannan Couples - 18/10/2020 Confirmed reviews ALL

The centre of kuala lumpur,easy access to malls

Well located

Customer review rating 4.2/5

Anonymous Business - 18/10/2020 Confirmed reviews ALL

Good Location, spacious rooms with a wonderful and helping staff

About the hotel

Customer review rating 4.2/5

Cherts S. T. Couples - 17/10/2020 Confirmed reviews ALL

Good & strategy location, clean, staffs are friendly.

well located

Customer review rating 4.2/5

Aaron Business - 15/10/2020 Confirmed reviews ALL

Nice Hotel

Well located

Customer review rating 4.2/5

Cheryl Business - 14/10/2020 Confirmed reviews ALL

Not many movie channels

Good stay. Would definitely come back again!

Customer review rating 4.2/5

Sumitha Friends - 13/10/2020 Confirmed reviews ALL

Everything was perfect. Breakfast needs improvement but other than that, had no issues Amazing staff too

Very good staff. Good service. Nice place to stay

Customer review rating 4.2/5

Prof M. T. D. A. A. Business - 12/10/2020 Confirmed reviews ALL

My first time with pullman. But it was a splendid time spent. 2 nights. Nice room. Friendly staff. Good food for bfast buffet.

Nice stay

Customer review rating 4.2/5

Oja Business - 12/10/2020 Confirmed reviews ALL

Overall everything is great and the front desk was very friendly, polite and full of smile. I would have given 10/10 but sadly one of the experience in which I require a bottle of water from the room took around 4 hours and 2 calls when its finally being delivered.

good stay, good deal

Customer review rating 4.2/5

Fuzianna Friends - 12/10/2020 Confirmed reviews ALL

overall it was a good stay with pullman hotel. the deal was good with 50% off room rate with dining for hi-tea, evening cocktail & breakfast for 2. i have one enquiry though - my room mate ( a registered guest) wanted to have dinner but she denied the 50% discount for her dinner, even though she asked to have it charged to the room. i could not join her for dinner that night due to an appointment outside. i am surprised by this because i thought we were entitled to the discount regardless of my presence. appreciate an explantion, please.

Good

Customer review rating 4.2/5

Arwan Couples - 11/10/2020 Confirmed reviews ALL

Satisfied. Tqvm

Comfortably stay

Customer review rating 4.2/5

Kenny O. Families - 09/10/2020 Confirmed reviews ALL

Very kind of the free upgrade to corner bigger room with so comfortable extra king size bed. Appreciated very much.

Day room used.

Customer review rating 4.2/5

O. T. K. Business - 07/10/2020 Confirmed reviews ALL

Hard to valuate as i was there for a 2 day conference and used the room as a day ro

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Amy Loo Director of Rooms

satisfied

Customer review rating 4.2/5

Rubi Business - 07/10/2020 Confirmed reviews ALL

Overall ok. Just housekeeping probably need to improve. Upon check in, the mini fridge were not clean, used water bottle in the mini fridge When they do house keeping, the used towels and pillow cases were not taken out of room, all towels remain where i left them in the morning, new towels were on the towel rack, pillow cases were left on the bedside table, toiletries were not replenished, i was given only 1 bar of soap, so have to request. somehow i did not complaint, just took the water bottle out, put in the garbage can, took the used pillow cases, put in on the floor in front of the toilet. I did not request for the pillow cases to be changed, but somehow they were changed, which was nice.....

Dear Rubaah M., Thank you for taking the time to tell us about your experience at the Pullman Kuala Lumpur City Centre - Hotel & Residences. I am sorry that our Housekeeping Service did not meet your expectations; please allow me to express my sincerest apologies and we will share the issues concerned with the Housekeeping team. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amy Loo Director of Rooms

Excellent services!!

Customer review rating 4.2/5

Kallen A. Couples - 07/10/2020 Confirmed reviews ALL

The lady at the receptionist was lovely! Check in was good and also Check out.. My fiancee was surprised with express services by Pullman group. Granted me late check out as i was working the next day! Will come again soon..

Dear Mr. Kallen A., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur City Centre - Hotel & Residences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amy Loo Director of Rooms

Comfortable room, convenience parking system

Customer review rating 4.2/5

Mohamad Business - 06/10/2020 Confirmed reviews ALL

My second time staying at Pullman hotel branches. Overall it was a satistied experience with more opportunity for improvement for guest to really feel as genuine 5 stars rated hotel.

Dear Mr. Mohd Hafiz B., Thank you for taking the time to tell us about your experience at the Pullman Kuala Lumpur City Centre - Hotel & Residences. I am sorry that your experience did not meet your expectations especially on the food hygiene issue; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amy Loo Director of Rooms

Good stay

Customer review rating 4.2/5

C. H. K. Couples - 06/10/2020 Confirmed reviews ALL

humanity management¬¬¬

Dear Mr. C., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amy Loo Director of Rooms

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