Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 4,937 reviews

Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Our rooms are designed with comfort which features 450 spacious rooms and 157 fully serviced apartments, providing a place to unwind or to catch up on work.

Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 KUALA LUMPUR
Malaysia

GPS:3.15013, 101.7145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,937 reviews

TripAdvisor Rating  4.0/5  412 reviews

Certificate of excellence 2023

Service

Customer review rating 5.0/5

Heng Business - Confirmed reviews ALL

Tip Top service from the staff at the lounge.

Dear Heng, It is certainly a great reward to read such praising feedback from a valued guest. The Club Lounge team are estatic with your kind words of praise. We hope for the opportunity to host you again in the near future to create more unforgettable Pullman KLCC moments. Kind regards, Devi Chandrasegaran Guest Experience

Great location and nice place

Customer review rating 4.0/5

Flo Business - Confirmed reviews ALL

Short business stay in KL. Didn’t try any of the food but place is well located in the city and well designed, although some furniture is a little low quality…

Dear Flo, Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regards to the furnishings of the room as it will help us to continually improve our guests experience. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future. Kind Regards, Devi Chandrasegaran Guest Experience

Good stay

Customer review rating 5.0/5

Dr S. Families - Confirmed reviews ALL

Nice rooms, good service

Dear Dr S., I am so pleased that you had such a wonderful experience and that all aspects of your trip exceeded your expectations. We truly appreciate the five star rating of Pullman KLCC Hotel & Residences. WE look forward to welcoming you back soon. KInd regards, Devi Chandrasegaran Guest Experience

Well located that’s about it

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Breakfast was very slow first time at breakfast we were dictated where to sit. Never experienced that at any other hotel villa etc they took their time restocking food so it you trip booked etc you would not get a chance to drink coffee as machine were always not working for a while everyday until staff decided to sort it the only person that had great customer service was wakim. Found rest of the staff unfriendly. We didn’t know about the amnesties available to us. Last day we realised there was a shuttle bus…

Good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Stay was great! Just that kitchen of the apartment is a little rundown and there’s ants around. Other than that, overall is good! My 2nd stay at Pullman apartment, I would say I will be back for more

Dear Valued Guest, Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regards to the residence kitchen and the ants as it will help us to continually improve our guests experience. Our housekeeping and maintenance teams will give your accommodation the attention it deserves.Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future. Devi Chandrasegaran Guest Experience

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Other web-users rate our hotel

  • 2,552 reviews 9.5/10 Location
  • 3,548 reviews 7.3/10 Room
  • 3,379 reviews 8/10 Service
  • 74 reviews 5.1/10 WiFi
  • 1,538 reviews 7.8/10 Breakfast
  • 1,456 reviews 6.8/10 Cleanliness

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