Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 4,528 reviews

Pullman Kuala Lumpur City Centre - Hotel & Residences - Image 1
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Description

Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 KUALA LUMPUR
Malaysia

GPS:3.15013, 101.7145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,528 reviews

TripAdvisor Rating  4.1/5  571 reviews

Certificate of excellence 2024

Ok

Customer review rating 4.0/5

Mohan Business - Confirmed reviews ALL

Dear M., Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regard to the gym equipment, A/C unit, breakfast offerings and the vacuuming as it will help us to continually improve our guests experience. We truly appreciate your loyalty and your candid feedback. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again at Pullman KLCC Hotel & Residences in the future. Kind regards, Devi.C Guest Experience

Great stay in prime location

TripAdvisor rating 5.0/5

dordor-Sin Families - TripAdvisor review

Dear dordor-Sin, Thank you on behalf of the entire Pullman KLCC team for your review. We are truly happy to read that you enjoyed every aspect of your stay including the service that our Club Lounge team provided especially the Club Manager, Ms Teressa Teoh. We look forward to welcoming you back soon to Pullman KLCC Hotel & Residences. Kind regards, Devi.C Guest Experience

Excellent facilities, great Executive Club!

Customer review rating 4.5/5

Brendan G. Solo - Confirmed reviews ALL

Dear Brendan G., Please allow me to first thank you for your compliments on our property and team and especially so for highlighting our Executive Club Lounge team. We truly look forward to welcoming you back soon to Pullman KLCC Hotel & Residences for another amazing stay. Kind regards, Devi.C Guest Experience

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Dear Angus M., The issues you raise are very important to us. We are sorry to hear of the lapses in which service impacted your experience, and our team will be working to improve each of the areas you highlighted. Your feedback on the front office team member has been escalated to the front office manager and his team to ensure this does not recur in future. This is not reflective of the quality visit we wish to deliver to each guest, so we\'re looking into this to ensure future visits will be even better. We greatly appreciate your valuable feedback, and we hope to have another chance to exceed your expectations in the future at Pullman KLCC Hotel & Residences. Kind regards, Devi.C Guest Experience

Excellent service and location

Customer review rating 5.0/5

John Business - Confirmed reviews ALL

Dear John Beverly, Please allow me to first thank you for your compliments on our property and team and especially so for highlighting Ms Claudia from the Club Lounge. We truly look forward to welcoming you back soon to Pullman KLCC Hotel & Residences for another amazing stay. Kind regards, Devi.C Guest Experience

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Other web-users rate our hotel

  • 2,996 reviews 9.6/10 Location
  • 3,580 reviews 7.1/10 Room
  • 3,461 reviews 7.7/10 Service
  • 126 reviews 4.6/10 WiFi
  • 1,518 reviews 7.8/10 Breakfast
  • 1,397 reviews 7/10 Cleanliness
  • 1,053 reviews 6.4/10 Amenities

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