Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 4,267 reviews

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Description

Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

Our accommodation(s)

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Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 KUALA LUMPUR
Malaysia

GPS:3.15013, 101.7145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,267 reviews

TripAdvisor Rating  4.1/5  584 reviews

Certificate of excellence 2024

Customer review rating 4.0/5

Nur D. M. Business - Confirmed reviews ALL

I have requested a for prayer mat, but they give me the very unpleasant prayer mat with the condition very bad

Dear Nur D. M., Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regard to the prayer mat as it will help us to continually improve our guests experience. Your feedback has been highlighted to the housekeeping team to ensure onward action. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future. Kind regards, Devi.C Guest Experience

Customer review rating 4.5/5

Ko-chi T. Friends - Confirmed reviews ALL

整體感受很好酒廊氛圍也很棒安靜,地點也是相當便利房間大多舒適

Dear T. Ko-Chi, Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback! We thank you for choosing Pullman KLCC Hotel & Residences. Please come back and stay with us again the next time you decide to visit Kuala Lumpur! Kind regards, Devi.C Guest Experience

Customer review rating 4.0/5

Mohd A. A. Families - Confirmed reviews ALL

Fasiliti ok, tetapi makanan kurang memuaskan. Dari segi pelbagai makanan A+, tetapi dari segi rasa/kenikmatan B+

Dear Mohd A. Ayob, We appreciate your candid feedback from your recent stay. Please accept our apologies that the dining options failed to meet your expectations. WE have highlighted your comment to the F&B team for onward action. That said, we are glad you enjoyed the other facilities and services at Pullman KLCC Hotel & Residences.. If you are in the area again, we hope you will consider revisiting us. Kind regards, Devi.C Guest Experience

Customer review rating 2.0/5

Hasbullah A. L. Families - Confirmed reviews ALL

Not happy because we have been charged for the complimentary breakfast on the 2nd day

Dear Hasbullah A. L., Thanks for taking the time to leave us your review. We are so sorry you had a 2 star review experience with us. We take our guests’ feedback seriously and would love to learn more about your complimentary breakfast that was charged. Please reach out to us at Pullman KLCC Hotel & Residences if you would like to share more details. We love hearing from our guests, even if it's not all positive. We look forward to hearing from you. Kind regards, Devi.C Guest Experience

Customer review rating 5.0/5

H. H. Families - Confirmed reviews ALL

so far lumayan lah , cuma kendala breakfast kemarin ada nasi putih yg agak keras seperti belum matang.

Dear H., Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regards to your breakfast experience as it will help us to continually improve our guests experience. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future. Kind regards, Devi.C Guest Experience

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Other web-users rate our hotel

  • 2,957 reviews 9.6/10 Location
  • 3,520 reviews 7.1/10 Room
  • 3,412 reviews 7.7/10 Service
  • 126 reviews 4.4/10 WiFi
  • 1,448 reviews 7.8/10 Breakfast
  • 1,377 reviews 6.8/10 Cleanliness
  • 1,047 reviews 6.4/10 Amenities

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