Novotel Kuala Lumpur City Centre 4 stars

Name: Novotel Kuala Lumpur City Centre | KLCC | AccorHotels - ALL
Address: 2 Jalan Kia Peng, Kuala Lumpur, 50450, MY
Telephone: +60321470888
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 3,513 reviews

Best price
guarantee

Novotel Kuala Lumpur City Centre - Image 1

Novotel Kuala Lumpur City Centre - Image 2

Novotel Kuala Lumpur City Centre - Image 3

Novotel Kuala Lumpur City Centre - Image 4

78 78 photos

2 Jalan Kia Peng, 50450 Kuala Lumpur, Malaysia

See rates

Novotel Kuala Lumpur City Centre

Hotel that makes every moment matter

Situated in Kuala Lumpur's Golden Triangle, the hotel offers a prime location between the PETRONAS Twin Towers and Bukit Bintang. Just a five-minute walk to Pavilion Kuala Lumpur, Kuala Lumpur Convention Centre, and Suria KLCC, the hotel features 302 smoke-free rooms with complimentary WiFi, 24-hour room service, and in-room drinking water filtration. Guests can also enjoy a 24-hour fitness centre and an outdoor swimming pool.

Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine at this all-day dining restaurant. For socialising or refreshment, Gourmet Bar offers a range of alcoholic and non-alcoholic drinks. Guests staying on our premier floors or holding Accor Platinum and above memberships enjoy exclusive access to Premier Lounge. Stay active with our outdoor swimming pool and fitness centre. Organise meetings and events in our six versatile ballrooms.

When in Kuala Lumpur, guests can explore a myriad of attractions located close to the hotel, including landmarks like Petronas Twin Towers, Aquaria KLCC, KL Tower, KL Forest Eco Park, Petaling Street (Chinatown), and numerous other captivating sights.

Be it a business or leisure trip with your family or loved ones, our prime location ensures that most of the must-visit destinations in Kuala Lumpur are within reach.

ANGELIA KU, Hotel Management

1) IMPORTANT NOTICE - From 20 July to 19 August 2026, Food Exchange will undergo phased upgrading. Daily breakfast buffet and à la carte lunch & dinner will continue as usual. 2) MALAYSIA SALES & SERVICE TAX (SST) - Service Tax rate will increase from 6% to 8% under the Service Tax Act 2018, effective 1 March 2024. A MYR10 Tourism Tax per room per night applies to all foreign guests, payable at the hotel.

Hotel extras

5 min walk to Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre via link bridge.
Dedicated parking space for large vehicles such as MPV, SUV, and 4WD available at Basement 2.
Cashless parking using Touch N Go, Visa, MasterCard, Amex, UnionPay, or MyDebit.
Special parking rate for in-house guests at only MYR5 flat rate per day with multiple entries.
Eco-friendly HelloRide bicycles available onsite.

Our accommodation(s)

Room

Deluxe Room with 2 single Beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Deluxe Room with 1 King Bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Executive Room with 1 King Bed

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Premier Room with 2 Single Beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Twin bed(s)
Views: City View

See availabilities

Room

Premier Room with 1 King Bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

Junior Suite with 1 King Bed

3 pers. max
56 m² / 602 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Hotel location

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450 Kuala Lumpur
Malaysia

GPS:3.151229, 101.71252

+60 3-2147 0888

Aquaria KLCC

Aquarium

Access: 500 m / 0.31 mi 5 min walk / 2 min drive

Malaysian Philharmonic Orchestra

Opera/symphony/concert hall

Access: 1.3 km / 0.81 mi 15 min walk / 5 min drive

Menara Kuala Lumpur (KL Tower)

Tourist attraction

Access: 1.5 km / 0.93 mi 20 min walk / 10 min drive

Petaling Street Market

Tourist attraction

Access: 3 km / 1.86 mi 30 min walk / 15 min drive

Kwai Chai Hong

Tourist attraction

Access: 3 km / 1.86 mi 30 min walk / 15 min drive

River of Life

Tourist attraction

Access: 3 km / 1.86 mi 30 min walk / 15 min drive

Berjaya Times Square Theme Park

Amusement park

Access: 3 km / 1.86 mi 15 min walk / 10 min drive

Central Market

Tourist attraction

Access: 3 km / 1.86 mi 30 min walk / 15 min drive

Merdeka Square

Historic monument

Access: 3.6 km / 2.24 mi

National Zoo (Zoo Negara)

Zoo

Access: 13 km / 8.07 mi 20 min drive

KLCC Park

Park

Access: 700 m / 0.43 mi 10 min walk / 5 min drive

KL Forest Eco Park

Wood/forest

Access: 1.2 km / 0.75 mi 15 min walk / 5 min drive

KL Bird Park

Park

Access: 4 km / 2.48 mi 50 min walk / 15 min drive

Kuala Lumpur Butterfly Park

Park

Access: 4 km / 2.48 mi 50 min walk / 15 min drive

Pavilion Kuala Lumpur

Shopping centre/mall

Access: 500 m / 0.31 mi 3 min walk / 10 min drive

Suria KLCC

Shopping centre/mall

Access: 1 km / 0.62 mi 10 min walk / 4 min drive

Fahrenheit88

Shopping centre/mall

Access: 1 km / 0.62 mi 7 min walk / 5 min drive

The Starhill

Shopping centre/mall

Access: 1 km / 0.62 mi 10 min walk / 7 min drive

Jumpa @ Sungei Wang

Shopping centre/mall

Access: 2.1 km / 1.3 mi

Berjaya Times Square

Shopping centre/mall

Access: 3 km / 1.86 mi 15 min walk / 10 min drive

LaLaport BBCC

Shopping centre/mall

Access: 3.5 km / 2.17 mi 20 min walk / 13 min drive

The Exchange TRX

Shopping centre/mall

Access: 3.5 km / 2.17 mi 20 min walk / 10 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Food Exchange

Culinary delights await at Food Exchange, where you can enjoy a daily breakfast buffet of international and local cuisine. For lunch and dinner, savour our à la carte menu for a satisfying feast.

Gourmet Bar

Perfect for small gatherings and intimate get-togethers, enjoy the mellow ambience with a selection of beverages, including coffee, tea, cocktails, and beer, accompanied by delectable light bites.

Premier Lounge

Exclusively for Accor Platinum and above members and non-member guests staying in Premier Rooms or Junior Suites. Enjoy a refined breakfast in a serene setting or unwind during the evening cocktail hour.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 232 m² / 2497.225 sq ft
Maximum seats capacity: 180
Maximum capacity for banquets: 130

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 3,513 reviews

Sivanthiran S. M. Business - 7/26/2026 Confirmed reviews ALL

Carlos M. F. T. Business - 7/26/2026 Confirmed reviews ALL

Novotel standards in Europe are well known for comfort, cleanliness, no worries just enjoy your time. During my stay at Novotel KL I have experienced cleanliness concerns on the bathroom, during the night ( after 24h) water sound from other rooms, guest probably having long showers not helping to fall a sleep or waking up, airco strong motor noise (old technology or significant tear and wear), last but not the least motorcycles noise during the night, street noise: walls and windows isolation not efficient, breakfast disposition can lead to small accidents, example cheese tray not stable enough to enable a simple tasty cheese cut, my remark may sound strange, try by your own, a guest normally is walking around with a plate in the hand, the guest must be able with the other free hand cut a piece of cheese without destroying the complete stand. I had to place my plate somewhere, remove the cheese plate cover, hold the stray and cut the cheese with the other hand, generally breakfast area needs to be reviewed from the safety perspective, localisation and disposition of food. SPA area far below expectations it requires a lot of maintenance to achieve Novotel standards. In general Hotel location good, rooms size adequate to price however the complete hotel needs modernisation to meet Novotel Europe standards.

Ho N. Families - 7/26/2026 Confirmed reviews ALL

Dear Ho N., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are delighted to hear that you found our location convenient, satisfied with the services rendered by our staff, and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager

Lukman D. Business - 7/24/2026 Confirmed reviews ALL

Dear Lukman D.,` Thank you so much for taking the time to leave us a rating. We truly appreciate your positive feedback and are thrilled to hear that you enjoyed your stay with us. If you have any specific comments or suggestions for improvement, please feel free to share them with us. We hope to have the pleasure of welcoming you back again soon. Sincerely Angelia Ku General Manager

Fathima A. Families - 7/24/2026 Confirmed reviews ALL

We had an amazing time! The staff were so friendly and welcoming at all touch points! The location is so convenient. They had upgraded me to a junior suite which was a happy surprise as soon as we got there! The check in and check out was seamless. The breakfast buffet at the restaurant had the most beautiful spread and the lounge was very inviting and perfect for a quick nibble and some quiet time?. I will definitely recommend the hotel. We had such a great time with the kids.

Dear Fathima A.,` We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are thrilled to hear that your overall stay was pleasant and that you are satisfied with the services rendered by our staff, happy with the overall cleanliness of our room, and liked the location of our hotel. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager

Web-users rating

Other web-users rate our hotel

2,619 reviews 9.6/10 Location
2,180 reviews 7.6/10 Room
2,358 reviews 8.4/10 Service
46 reviews 6/10 WiFi
1,106 reviews 8.3/10 Cleanliness
951 reviews 5.6/10 Comfort
871 reviews 6.5/10 Breakfast
15 reviews 8.9/10 Sustainability

433 reviews 9.5/10 Location
392 reviews 7.6/10 Room
481 reviews 8.5/10 Service
5 reviews 4.4/10 WiFi
224 reviews 8/10 Cleanliness
163 reviews 5.7/10 Comfort
151 reviews 7.1/10 Breakfast
102 reviews 5.5/10 Food

358 reviews 9.5/10 Location
281 reviews 8.1/10 Room
332 reviews 9/10 Service
10 reviews 5/10 WiFi
150 reviews 8.9/10 Cleanliness
114 reviews 6.4/10 Breakfast

230 reviews 9.5/10 Location
246 reviews 7.1/10 Room
282 reviews 8.1/10 Service
8 reviews 4.5/10 WiFi
120 reviews 7.8/10 Cleanliness
107 reviews 6.3/10 Breakfast
93 reviews 5.9/10 Comfort
62 reviews 6.1/10 Food

148 reviews 9.8/10 Location
146 reviews 8.3/10 Room
146 reviews 8.8/10 Service
62 reviews 8.4/10 Cleanliness
51 reviews 6.7/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Kuala Lumpur City Centre, check-in starts at 02:00 pm and check-out is until 12:00 pm. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 pm.

Are there any special offers or discounts available?

Yes, Novotel Kuala Lumpur City Centre regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.