Novotel Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,464 reviews

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Description

Hotel extras

  • 5 min walk to Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre via link bridge.

  • Dedicated parking space for large vehicles such as MPV, SUV, and 4WD available at Basement 2.

  • Cashless parking using Touch N Go, Visa, MasterCard, Amex, UnionPay, or MyDebit.

  • Special parking rate for in-house guests at only MYR5 flat rate per day with multiple entries.

  • Eco-friendly HelloRide bicycles available onsite.

Our accommodation(s)

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Hotel location

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450 Kuala Lumpur
Malaysia

GPS:3.151229, 101.71252

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Food Exchange

Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine available for lunch and dinner. Treat yourself to the indulgent palatable a la carte menu for a feast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,464 reviews

TripAdvisor Rating  3.7/5  4,738 reviews

Customer review rating 4.0/5

A. A. Couples - Confirmed reviews ALL

It is a short stroll from the hotel to the sky bridge walkway connecting the mall with KLCC and Petronas twin tower, and proximity to Bukit Bintang and other major shopping and finedining spots.

Dear A. Aroen,` We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are delighted to hear that you found our location convenient, satisfied with the services rendered by our staff, and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager

Customer review rating 4.0/5

Lau C. M. Couples - Confirmed reviews ALL

Sharrwin provided exceptional customer service when he served me during check in. Room was spacious and clean. Breakfast spread can be better, was expecting a sauna or jaccuzi pool near the swimming pool but there was none.

Dear Lau C. M.,` We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are delighted to hear that you found our location convenient, satisfied with the services rendered by our staff, and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager

Customer review rating 4.5/5

Budi S. Couples - Confirmed reviews ALL

Feeling being welcome. Upgrade in junior suite as regular customer is really a good one.

Dear Budi S.,` Thank you so much for taking the time to leave us a rating. We truly appreciate your positive feedback and are thrilled to hear that you enjoyed your stay with us. If you have any specific comments or suggestions for improvement, please feel free to share them with us. We hope to have the pleasure of welcoming you back again soon. Sincerely Angelia Ku General Manager

Customer review rating 4.0/5

Richard C. Solo - Confirmed reviews ALL

Check in took long time and at the end i had no any information about breakfast times, pool and fitness locations , key card to using elevators. Concierge wasn’t available sometimes, my was told they had to bring luggage to the rooms. First impression wasn’t pleasant Second day, bay chance i meet Angelia, GM from the hotel. She gave me all the information needed, and took a lot of time to gave advises about the city. Big thx to her Room in the 20 th floor was big, clean and comfortable. Bed was very comfortable. Breakfast buffet was delicious, big choice of international and asian dishes. All staff was very friendly what i consider as a big plus Pool at the second floor was to small for a good swim Location was very close to Bukit Bintang, Monorail station, as well to the Petronas twin towers. Pavilion a great shopping mall can be reached after a 5 minutes walk In general i was satisfied with my stay in the hotel.

Dear Richard C.,` We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

Customer review rating 4.5/5

Christine O. Solo - Confirmed reviews ALL

The location was perfect; next to the Pavilion Shopping Mall. The room was clean and comfortable. Staff very helpful.

Dear Christine O.,` We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

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