Customer review rating 3.9/5 4,774 reviews
ALLSAFE approved hotel
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A short stroll from the KL Convention Centre
Spa with massage and treatment rooms
Outdoor pool and in-house virtual Golf Club
Walking distance to shopping facilities
City-centre parking facilities. Fee for in-house guests is RM5 per day throughout stay.
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Number of meeting rooms: 6
Maximum size: 232 m²
Maximum capacity: 250 people
Maximum banquet capacity: 150 people
100% genuine reviews from our guestsFind out more
Anson Friends - 17/04/2021 Confirmed reviews ALL
broken door lock,fixed few times but remain same thing happened.offer change room,but give small room.pillow have very annoying smell..even changed it same,even more smelly..placed tag ask for room service,after come back room remain same.fed up.
Mohamad H. Business - 14/04/2021 Confirmed reviews ALL
As usual, my stay always good and comfortable.
Room is cleaned
Christina Business - 14/04/2021 Confirmed reviews ALL
I like my room, it was cozy....need that after a long day in the training room. Food choice during dinner can be improved...more varieties!
Well located between two Great Malls of KL
Ungku Z. H. Families - 12/04/2021 Confirmed reviews ALL
Good service and hotel generally has good facilities. However there was only one lift working and guests had to use service lifts at times, which was inconvenience and time consuming, given the weekend crowd. Apart from that no complaints
Khairi Families - 12/04/2021 Confirmed reviews ALL
Staffs at front office very friendly and very helpful. The rooms looks clean but not really cleanup as the floor still dirty as its looks like not vacuum (grapes and something like keropok). Called FO to ask HK to come over and vacuum the room. Not very clean but better then before. Found plastic fork under the bed. Pillow a bit smelly. The kettle very dirty and rusty and ask FO to change it. As i have kids 1 years old, he keep pickup things on the floor and need to boiled water for the milk its really not happy for me and family. Also have showed the pictures to FO of the dirty and kettle. Food quite ok but the nasi lemak looks very cold and not really cook. Lift only one due to the renovation but the guest not following sop due no control from hotel staff.
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