Customer review rating 3.9/5 4,799 reviews
ALLSAFE approved hotel
A short stroll from the KL Convention Centre
Spa with massage and treatment rooms
Outdoor pool and in-house virtual Golf Club
Walking distance to shopping facilities
City-centre parking facilities. Fee for in-house guests is RM5 per day throughout stay.
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Deluxe Room with 2 single Beds
Deluxe Room with 1 King Bed
Executive Room with 1 King Bed
Premier Room with 2 Single Beds
Premier Room with 1 King Bed
Number of meeting rooms: 6
Maximum size: 232 m²
Maximum capacity: 250 people
Maximum banquet capacity: 150 people
100% genuine reviews from our guestsFind out more
Great staycation while working
Aini Couples - 29/07/2021 Confirmed reviews ALL
I am satisfied with the stay for about 5D 4N. Thank you the staff here for taking care our need while we staying here. I would THANKED the malay staff on the night shift ( 26th July 2021) were very helpful and make us feel comfortable to stay in this hotel. Will definitely coming back soon.
Adam Business - 16/07/2021 Confirmed reviews ALL
I stayed here for 4 nights and I must say it's better than what I expected. The Goods: - Got upgraded from Deluxe to Executive Room. I love the room so much. Just the right size, the right furniture, the right view and the best lighting. The air-conditioner was also very cool. Just the way I like it. The room, the corridor/hallway and the hotel itself just finished their major renovation I guess. - Very friendly staffs. Syarif or Sharif was really helpful and his duty manager which I can't remember the name (an Indian lady) also was really competent and friendly throughout my stay. Raihan and Nazrul Islam (the housekeeper) were also doing a great job in making up the room on daily basis during my stay. Neelam and Ibrahim also were helpful during my checked-out process and Neelam helped me printed out some documents FOC. Can be Improved: -The breakfast and in-room dining were average. The breakfast for 4 mornings were very limited in choices as they only served American & Continental breakfast. And the quality and quantity of the breakfast also average. Only served with one kind of tea. No green tea or English breakfast. Some items were missing when I ordered for my in-room dining. - Laundry service was okay. I need to request for the laundry to be send back to me. The staff should send it to me without I'm requesting it. Bad - One the housekeeper (not Raihan or Nazrul Islam) tried to barge in my room twice without knocking the door. Not sure why he did that. - The basement parking. Nothing much can be done for this one unless you're skillful driver or you drive A or B segment sedan to park here. The parking was really narrow. - The 1st night I checked-in to the room, the body shower seal was already broken. Hopefully the housekeeping department take note on this issue.
Nice stay :)
Jules Business - 14/07/2021 Confirmed reviews ALL
It's better than before. No weird smell on the pillow as i have had before on some rooms. Rooms also not humid. Previously there was one room which had quite some humidity which was somewhat uncomfortable. Better room design since it's newly renovated. Water in the bathroom also does not overflow. Great! Loved it this time.
Estrella A. B. Families - 10/07/2021 Confirmed reviews ALL
We are very satisfied with our stayed. Awesome clean and good facilities. Satisfied with the friendly, helpful attentive staffs. Kudos Novetel! Thank you!
Jonathan L. Business - 30/06/2021 Confirmed reviews ALL
-SCHLUMBERGER -Point to highlight:- Negative -Requesting for transportation from Hotel to KLIA airport via Hotel reception Lady ( Not professional) Detail :- Did the request for transportation for 20th June morning. -Before go into the car asking the driver if he has Resit since i see his car looks like personal instead of blue taxi. He said Yes "mumble" -Arrived airport and when asking for resit, he replied he dont have.. ( Conclusion :- The reception of the hotel might be doing favor for relative. ) In the end i cant claim the transportation cost as this is business ride!!! ) -SCHLUMBERGER - Positive -Good stay + comfortable
Our most recent 20 reviews
In partnership with TripAdvisor
At 180 m
At 255 m
At 393 m
At 1.3 km