Novotel Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 2,905 reviews

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Novotel Kuala Lumpur City Centre - Image 1
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Novotel Kuala Lumpur City Centre - Image 4
2 Jalan Kia Peng, 50450 Kuala Lumpur, Malaysia

Description

Hotel extras

  • 5 min walk to Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre via link bridge

  • Spa with massage and treatment rooms (managed by external party)

  • 5 minutes walking distance to Raja Chulan Monorail Station

  • Cashless parking using Touch N Go, Visa, MasterCard, Amex, UnionPay, or MyDebit

  • Special parking rate for in-house guests at only RM5 flat rate per day with multiple entries

Our accommodation(s)

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Hotel location

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450 Kuala Lumpur
Malaysia

GPS:3.151229, 101.71252

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Food Exchange

Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine available for lunch and dinner. Treat yourself to the indulgent palatable a la carte menu for a feast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,905 reviews

TripAdvisor Rating  3.5/5  4,572 reviews

Well located

Customer review rating 3.5/5

Juston Business - Confirmed reviews ALL

Everything is excellent except the pillow is smelly even though the pillow case is changed

Bed bugs

Customer review rating 1.5/5

Harry L. Business - Confirmed reviews ALL

Bed bugs shall be prevented. It is something most basic and should give guest the assurance. Suffered every night because of this problem

Dear Harry L., Thank you for sharing your feedback with us. We sincerely apologise for the discomfort and inconvenience you experienced during your stay. We have a stringent pest control program in place, and we are investigating this issue thoroughly with our housekeeping and pest management team to ensure it is addressed immediately. We understand how important it is to provide a clean and comfortable environment for all our guests, and we will take the necessary steps to prevent this from happening again. We appreciate your comments and hope to have the opportunity to restore your confidence in our hotel with a much-improved experience in the future. Sincerely, Angelia Ku General Manager

Great Location

Customer review rating 4.0/5

Chris C. Families - Confirmed reviews ALL

Friendly staffs, polite and friendly. Location great, easy access Pavilion Mall by foot distance. Breakfast great and clean, only the choice is lesser compared with competitors. Facilities are new, clean, and functional. Only not suitable for elderly and disabled, lack of wheelchair path.

Amazing service

TripAdvisor rating 5.0/5

Journey41528120120 TripAdvisor review

Comfortable room, delicious breakfast, and top notch service from the team to accommodate my sick mom, especially our waiter Junad who helped deliver my mom’s breakfast to the room to ensure it’s still warm. Thank you! Definitely a delightful stay with novotel!

Great getaway

TripAdvisor rating 5.0/5

18TJB TripAdvisor review

Every staff member was amazing in their service and friendliness. Even at breakfast Junad made us special drinks. Super happy with our experience and location. The rooms were nice and our family had a great stay. We would recommend for families looking for an experience in the heart of KL.

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Other web-users rate our hotel

  • 2,750 reviews 9.5/10 Location
  • 2,348 reviews 7.6/10 Room
  • 2,289 reviews 8.2/10 Service
  • 65 reviews 7.1/10 WiFi
  • 1,209 reviews 7.7/10 Cleanliness
  • 953 reviews 7.2/10 Breakfast
  • 946 reviews 5.8/10 Comfort
  • 402 reviews 8.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.