Novotel Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,520 reviews

Novotel Kuala Lumpur City Centre - Image 1
Novotel Kuala Lumpur City Centre - Image 2
Novotel Kuala Lumpur City Centre - Image 3
Novotel Kuala Lumpur City Centre - Image 4

Description

Hotel extras

  • 5 min walk to Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre via link bridge.

  • Dedicated parking space for large vehicles such as MPV, SUV, and 4WD available at Basement 2.

  • Cashless parking using Touch N Go, Visa, MasterCard, Amex, UnionPay, or MyDebit.

  • Special parking rate for in-house guests at only MYR5 flat rate per day with multiple entries.

  • Eco-friendly HelloRide bicycles available onsite.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450 Kuala Lumpur
Malaysia

GPS:3.151229, 101.71252

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Food Exchange

Culinary delights await at Food Exchange, where you can enjoy a daily breakfast buffet of international and local cuisine. For lunch and dinner, savour our à la carte menu for a satisfying feast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,520 reviews

Customer review rating 4.0/5

Yuan S. Business - Confirmed reviews ALL

Good service, friendly and patient.

Dear Yuan S.,` We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are delighted to hear that you found our location convenient, satisfied with the services rendered by our staff, and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager

Customer review rating 3.5/5

Huang Y. T. Business - Confirmed reviews ALL

AC is so noisy.

Customer review rating 4.0/5

Kwong Y. Y. Couples - Confirmed reviews ALL

All the staff and the team have been very polite and helpful, though their English proficiency is only fair. Besides, my wife noticed a blood stain on the duvet cover, and it appears that the bedding was not changed daily. Additionally, I realized after returning to Hong Kong that I had left a charging cable in the room, but I was not informed about it.

Dear Kwong Y. Y.,` We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

Customer review rating 4.5/5

Joyraj W. Families - Confirmed reviews ALL

Novotel KLCC is very strategically located. Glad I chose this property, it was so simple to walk to the Pavillion and Bukit Bintang. Everything is accessible. You can also take the skywalk to the famous Petronas Tower. I was upgraded to the Junior suite and loved the room. It had a small view of the Petronas and my wife loved it. The room was spacious and had TVs both in the living room and the bedroom. There's a 3M filter installed at the wash basin for drinking water. The coffee machine just had 2 pods, it was refilled by the housekeeping later. The staff were courteous and very welcoming. There was a bit of confusion on my check-in. I had booked my room from the 2nd, but i checked in on 3rd morning. Rooms were yet to be assigned and the breakfast was still confusing as we didn't have a room number. The staff did rung the reception and we had to wait. They allowed us in after few talks, but they still seemed clueless without the room number. Everything was smooth though after that. There's a convenience store in the basement and the same is connected to the concierge by a stair. Overall, we had a great stay and a memorable one. Novotel is one accor property that never failed us and so are the staff.

Dear Joyraj W.,` We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

Customer review rating 4.5/5

Angela M. Couples - Confirmed reviews ALL

All good thanks

Dear Angela M., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

Other web-users rate our hotel

  • 2,694 reviews 9.6/10 Location
  • 2,238 reviews 7.6/10 Room
  • 2,397 reviews 8.3/10 Service
  • 48 reviews 6.3/10 WiFi
  • 1,120 reviews 8.1/10 Cleanliness
  • 963 reviews 5.6/10 Comfort
  • 890 reviews 6.5/10 Breakfast
  • 174 reviews 5.5/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Kuala Lumpur