Novotel Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,097 reviews

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Novotel Kuala Lumpur City Centre - Image 1
Novotel Kuala Lumpur City Centre - Image 2
Novotel Kuala Lumpur City Centre - Image 3
Novotel Kuala Lumpur City Centre - Image 4
2 Jalan Kia Peng, 50450 Kuala Lumpur, Malaysia

Description

Hotel extras

  • 5 min walk to Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre via link bridge.

  • Dedicated parking space for large vehicles such as MPV, SUV, and 4WD available at Basement 2.

  • Cashless parking using Touch N Go, Visa, MasterCard, Amex, UnionPay, or MyDebit.

  • Special parking rate for in-house guests at only RM5 flat rate per day with multiple entries.

  • A MYR10 Tourism Tax per room per night applies to all foreign guests, payable at the hotel.

Our accommodation(s)

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Hotel location

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450 Kuala Lumpur
Malaysia

GPS:3.151229, 101.71252

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Food Exchange

Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine available for lunch and dinner. Treat yourself to the indulgent palatable a la carte menu for a feast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,097 reviews

TripAdvisor Rating  3.7/5  4,697 reviews

First Time in KL!

TripAdvisor rating 5.0/5

Mark P TripAdvisor review

Had an amazing stay at Novotel Kuala Lumpur City Centre! The hotel's modern design and comfy rooms made it the perfect base for exploring the city. Special shoutout to the awesome staff, particularly Mr. Ismail and Kelvin at the lounge area who went above and beyond to make my stay unforgettable. Their warm hospitality and helpfulness truly made a difference. Highly recommend this hotel to anyone visiting KL! 👍🏼 5/5 stars. I'll definitely stay here again when I get back next year.

Dear markpV26790OP, Thank you so much for your wonderful review. We are thrilled to hear you had an amazing first visit to Kuala Lumpur and that Novotel Kuala Lumpur City Centre was a perfect base for your trip. Your kind words about our modern design, comfortable rooms, and especially the outstanding service from Ismail and Kelvin at the Premier Lounge mean a lot to us. We will be sure to pass along your compliments to them. We look forward to welcoming you back next year for another memorable stay. Sincerely Angelia Ku General Manager

Customer review rating 4.5/5

Ian S. Solo - Confirmed reviews ALL

Staff were very accommodating of every request

Dear Ian S.,` We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

Customer review rating 5.0/5

Edgar K. Solo - Confirmed reviews ALL

Ich war jetzt zum 2x innerhalb 4 Monaten im Novotel, bin absolut zufrieden

Dear Edgar K.,` We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are delighted to hear that you found our location convenient, satisfied with the services rendered by our staff, and enjoyed the overall stay. We hope to welcome you back for an even more comfortable stay in the future. Sincerely Angelia Ku General Manager

Customer review rating 3.5/5

Wang W. Business - Confirmed reviews ALL

膈应效果提升

Dear Wang W., Thank you for taking the time to share your feedback. We appreciate your comments regarding the soundproofing and breakfast, and please be assured that we are continuously working to improve our facilities and services. We hope to have the opportunity to welcome you back for a better experience in the near future. Sincerely Angelia Ku General Manager

Customer review rating 1.5/5

Shubham R. S. Couples - Confirmed reviews ALL

They don't recognize the ALL status and room was not ready even at check in time.

Dear Shubham R. S., Thank you for your recent stay at Novotel Kuala Lumpur City Centre and for sharing your feedback. We sincerely apologise that your room was not ready at check-in and that we were unable to offer an upgrade during your visit. During your stay period, the hotel was experiencing high occupancy and most rooms were fully booked, which regrettably impacted room readiness and upgrade availability. Please rest assured that we value your ALL status and will strive to provide a smoother experience on your next visit. Sincerely Angelia Ku General Manager

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Other web-users rate our hotel

  • 2,836 reviews 9.5/10 Location
  • 2,365 reviews 7.9/10 Room
  • 2,426 reviews 8.5/10 Service
  • 65 reviews 6.8/10 WiFi
  • 1,199 reviews 8.4/10 Cleanliness
  • 1,001 reviews 5.8/10 Comfort
  • 936 reviews 7/10 Breakfast
  • 22 reviews 8.6/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.