Novotel Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,380 reviews

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Novotel Kuala Lumpur City Centre - Image 1
Novotel Kuala Lumpur City Centre - Image 2
Novotel Kuala Lumpur City Centre - Image 3
Novotel Kuala Lumpur City Centre - Image 4
2 Jalan Kia Peng, 50450 Kuala Lumpur, Malaysia

Description

Hotel extras

  • 5 min walk to Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre via link bridge.

  • Dedicated parking space for large vehicles such as MPV, SUV, and 4WD available at Basement 2.

  • Cashless parking using Touch N Go, Visa, MasterCard, Amex, UnionPay, or MyDebit.

  • Special parking rate for in-house guests at only MYR5 flat rate per day with multiple entries.

  • A MYR10 Tourism Tax per room per night applies to all foreign guests, payable at the hotel.

Our accommodation(s)

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Hotel location

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450 Kuala Lumpur
Malaysia

GPS:3.151229, 101.71252

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Food Exchange

Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine available for lunch and dinner. Treat yourself to the indulgent palatable a la carte menu for a feast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,380 reviews

TripAdvisor Rating  3.7/5  4,735 reviews

Customer review rating 4.5/5

Anthony T. B. L. Couples - Confirmed reviews ALL

Environment has improved a lot after the upgrading at the lobby areas 2nd floor

Dear Anthony T. B. L., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

Customer review rating 3.5/5

Nurul R. R. B. R. Business - Confirmed reviews ALL

Maybe Novotel should improve the quality of the foods and give more wide selection

Dear Nurul R. R. B. R., Thank you for taking the time to share your feedback with us. We are pleased to know that you enjoyed our central location in the heart of Kuala Lumpur. We sincerely apologise for the inconvenience caused and appreciate your comments regarding the quality and variety of our food offerings. Please be assured that your feedback has been shared with our culinary team for further review and improvement. We value your comments as they help us enhance our guest experience, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Sincerely Angelia Ku General Manager

Customer review rating 4.0/5

Siow S. T. Families - Confirmed reviews ALL

Overall amenities are ok. Except that the checking in and then getting the room took a very long time. The sound from the water drainage pipes were also pretty loud. Couldn't sleep the first night because of the sound.

Dear Siow S. T., Thank you for taking the time to share your feedback following your stay at Novotel Kuala Lumpur City Centre. We sincerely apologise for the inconvenience you experienced during check-in and for the disturbance caused by the noise from the water drainage pipes. Please be assured that our Maintenance team is currently investigating the source of the sound for rectification to prevent a recurrence. We truly regret that this impacted your rest on the first night and hope to have the opportunity to welcome you back for a more comfortable and seamless stay in the future. Sincerely Angelia Ku General Manager

Customer review rating 5.0/5

Foong J. E. Solo - Confirmed reviews ALL

This is my 2nd time staying at novotel klcc in 2025, service is still good and not to mention, housekeeping is at its top notch! Thanks novotel for the great stay see you again in 2026!!!

Dear Foong J. E., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

Customer review rating 4.5/5

Aida N. Families - Confirmed reviews ALL

Get a really nice upgrade to junior suite. Thanks a lot.

Dear Aida N., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. We are happy to hear that your overall stay was a pleasant one and thank you for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

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Other web-users rate our hotel

  • 2,752 reviews 9.5/10 Location
  • 2,296 reviews 7.7/10 Room
  • 2,396 reviews 8.5/10 Service
  • 51 reviews 7.2/10 WiFi
  • 1,184 reviews 8.3/10 Cleanliness
  • 979 reviews 5.7/10 Comfort
  • 915 reviews 6.9/10 Breakfast
  • 179 reviews 5.5/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.