Mercure Brisbane Spring Hill 4 stars

Customer review rating (ALL Rating) 4.1/5 647 reviews

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Description

Hotel extras

  • Located near Wickham Street medical facilitiesand a short stroll from King George Square.

  • Elevated location above Brisbane city with balconies in every room.

  • A stonestrow away from Suncorp Stadium for allyour favourite sports and events.

  • Magnificent pool with city oasis relaxation area.

Our accommodation(s)

Hotel location

Mercure Brisbane Spring Hill

345 Wickham Terrace
4000 SPRING HILL
Australia

GPS:-27.464340209960938, 153.0211181640625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

OSTERIA ROMA

Neighbouring the hotel, an Italian gem nestled in the heart of Spring Hill. Osteria Roma is committed to authenticity, quality and fostering moments of joy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  647 reviews

Very clean motel.

Customer review rating 4.0/5

Nel Couples - Confirmed reviews ALL

Food was really good, room very clean, but bedside light not working and I notified reception. Assured it would be fixed, but it wasn’t. Apart from that, it was a great stay. All staff were friendly and accommodating except for the light issue.

Dirty sheets

Customer review rating 2.0/5

Julien D. Business - Confirmed reviews ALL

Hot room Air con didn’t work well Sheet with a stain

Dear Julien, Thank you for your comments regarding your recent stay at the Mercure Brisbane Spring Hill. I will ensure to share your feedback with the team as I know it will serve as an encouragement as we strive to improve the quality of our service. I hope your next visit will be more pleasant than the previous one. Kind regards, Kristian Lindhe General Manager Mercure Brisbane Spring Hill

Weekend Getaway with Family and Friends

Customer review rating 2.5/5

Andrew F. Families - Confirmed reviews ALL

Our stay was pretty ordinary, it’s started with a poor experience at check in as the attendant deemed it more important to engage in general conversation with a fellow staff member before we were acknowledged. The air conditioning in our room couldn’t was almost non existent and couldn’t cope with the heat, making for uncomfortable sleeping conditions. We had family members join us for breakfast and had to cancel their order as after 45 minutes they still hadn’t received their food. Overall it was quite a sub par experience and we won’t be returning to this property anytime and certainly wouldn’t recommend to anyone else to do so.

Dear Andrew, Thank you for taking the time to tell us about your experience at the Mercure Brisbane Spring Hill. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have recently taken over this property and are in the process of bringing it in-line with our Accor Standard. I assure you your comments will be taken seriously and reviewed with the leadership team for future improvement of our hotel. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity in the future. Kind regards Kristian

Great location

Customer review rating 5.0/5

Leon V. Business - Confirmed reviews ALL

Nice clean rooms and friendly helpful staff👍

Dear Leon, We very much appreciate your comments regarding your stay at the Mercure Brisbane Spring Hill. I will personally make sure your positive feedback regarding the team gets passed on. Thank you again for sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, Kristian General Manager

Good Location for inner city shopping and restaurants with free loop bus

Customer review rating 3.5/5

Ron M. Business - Confirmed reviews ALL

Large clean rooms with daily servicing

Dear Ron, We very much appreciate your comments regarding your stay at the Mercure Brisbane Spring Hill. It is pleasure to read you enjoyed staying here as a launching pad for your Christmas shopping Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kristian General Manager

Other web-users rate our hotel

  • 1,045 reviews 7.7/10 Location
  • 1,259 reviews 6.8/10 Room
  • 1,036 reviews 7.9/10 Service
  • 45 reviews 4.3/10 WiFi
  • 501 reviews 6.3/10 Cleanliness
  • 359 reviews 4.7/10 Amenities
  • 308 reviews 6.4/10 Value
  • 266 reviews 6.4/10 Breakfast

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