Mercure Brisbane Spring Hill 4 stars

Customer review rating (ALL Rating) 4.2/5 1,729 reviews

Mercure Brisbane Spring Hill - Image 1
Mercure Brisbane Spring Hill - Image 2
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Mercure Brisbane Spring Hill - Image 4
345 Wickham Terrace, 4000 SPRING HILL, Australia

Description

Hotel extras

  • Located near Wickham Street medical facilitiesand a short stroll from King George Square.

  • Elevated location above Brisbane city with balconies in every room.

  • A stonestrow away from Suncorp Stadium for allyour favourite sports and events.

  • Magnificent pool with city oasis relaxation area.

Our accommodation(s)

Hotel location

Mercure Brisbane Spring Hill

345 Wickham Terrace
4000 SPRING HILL
Australia

GPS:-27.4643402099609, 153.021118164063

Telephone
Fax +61 7 3831 6177

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

OSTERIA ROMA

Neighbouring the hotel, an Italian gem nestled in the heart of Spring Hill. Osteria Roma is committed to authenticity, quality and fostering moments of joy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,729 reviews

Customer review rating 5.0/5

Yoichi H. Business - Confirmed reviews ALL

10 minutes walk to the Brisbane City Hall. Located in the quiet neighborhood, just next to the moonlight movie theatre and Roma station. Accessible to restaurants, bars, supermarkets, and any other needs within 20 minutes. Very cute Possums in the public park on the Spring Hills.

Dear Yoichi, Thank you for your positive feedback regarding our location. We are delighted to hear that you enjoyed the convenience of nearby attractions and the peaceful neighborhood. We hope to welcome you back for another pleasant stay in the future. Regards, Mercure Brisbane Spring Hill

Customer review rating 3.0/5

Darrin S. Business - Confirmed reviews ALL

Staff very unhappy

Dear Darrin, Thank you for your comments regarding your recent stay at the Mercure Brisbane Spring Hill. I will ensure to share your feedback with the team as I know it will serve as an encouragement as we strive to improve the quality of our service. I hope your next visit will be more pleasant than the previous one. Kind regards, Kristian Lindhe General Manager Mercure Brisbane Spring Hill

Customer review rating 4.0/5

Deb B. Solo - Confirmed reviews ALL

A great location near the hospital. The restaurant meals were lovely and the buffet breakfast was good, though maybe a little expensive. The staff were attentive. The room itself was comfortable though a little dated.

Dear Deb, Thank you for your kind feedback regarding our location, dining options, and attentive staff. We appreciate your comments about the room's condition and will take them into consideration for future enhancements. Your insights are valuable to us. Best regards, Mercure Brisbane Spring Hill

Customer review rating 4.5/5

Megan B. Couples - Confirmed reviews ALL

We were very satisfied with our stay. Only thing was the last day we didn't have turn down service so no fresh towels or clean dishes after a long day out. But other than that it was great. The restaurant food downstairs was lovely and delicious. Staff were helpful and friendly. The carpark was abit of a nightmare. Tight squeeze with poles everywhere. But grateful for a carpark. Rooms were clean and tidy. We had a nice view of the city. Would recommend The Mecure. 😊

Dear Megan, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the cleanliness of your room, the delicious dining options, and the friendliness of our staff. Your positive remarks about the city view are greatly appreciated. We acknowledge your concerns regarding the absence of turn down service on your last day and the parking situation. While we strive to provide a consistent experience, we understand that occasional oversights can occur. Thank you for your understanding and for recommending Mercure Brisbane Spring Hill. Kind regards Kristian Lindhe General Manager

Customer review rating 4.0/5

Jasmin L. Friends - Confirmed reviews ALL

The staff were super welcoming and incredibly friendly! The room was beautiful, aircon was on when we went in (which was great because it was a hot day). Only downside was that we could hear everything going in the rooms next to us, and the noisy doors always made it sound like someone had come into our room, even if it was just a guest down the hall. Additionally, the carpark feels dangerous. There are so many polls, I imagine larger cars would really struggle to park there. Overall the hotel itself was great though!

Dear Jasmin, Thank you for your kind words regarding our welcoming staff and the comfort of your room. We are delighted to hear that you enjoyed your stay overall. We appreciate your feedback concerning the noise levels and the carpark layout. Your observations are invaluable, and we will take them into consideration as we continually strive to enhance our guests' experiences. Please rest assured that your comfort and safety are of utmost importance to us. We hope to welcome you back in the future for another pleasant stay. Best regards, Mercure Brisbane Spring Hill

Other web-users rate our hotel

  • 1,078 reviews 7.9/10 Location
  • 1,492 reviews 7.1/10 Room
  • 1,309 reviews 8.4/10 Service
  • 55 reviews 4.1/10 WiFi
  • 602 reviews 6.3/10 Cleanliness
  • 402 reviews 4.5/10 Amenities
  • 363 reviews 7/10 Value
  • 294 reviews 7.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.