Mercure Brisbane Spring Hill 4 stars

Customer review rating (ALL Rating) 4.2/5 1,754 reviews

Mercure Brisbane Spring Hill - Image 1
Mercure Brisbane Spring Hill - Image 2
Mercure Brisbane Spring Hill - Image 3
Mercure Brisbane Spring Hill - Image 4
345 Wickham Terrace, 4000 SPRING HILL, Australia

Description

Hotel extras

  • Located near Wickham Street medical facilitiesand a short stroll from King George Square.

  • Elevated location above Brisbane city with balconies in every room.

  • A stonestrow away from Suncorp Stadium for allyour favourite sports and events.

  • Magnificent pool with city oasis relaxation area.

Our accommodation(s)

Hotel location

Mercure Brisbane Spring Hill

345 Wickham Terrace
4000 SPRING HILL
Australia

GPS:-27.4643402099609, 153.021118164063

Telephone
Fax +61 7 3831 6177

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

OSTERIA ROMA

Neighbouring the hotel, an Italian gem nestled in the heart of Spring Hill. Osteria Roma is committed to authenticity, quality and fostering moments of joy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,754 reviews

Customer review rating 5.0/5

Dane E. Families - Confirmed reviews ALL

Staff were lovely and accommodated our early check in on what I can only imagine was a very busy weekend with the cricket and a music festival on in Brisbane. Rooms were beautiful, clean, and near soundproof. One of the better hotels I’ve stayed at in Brisbane. Located at the top of the hill right as you drive into the city, it’s a short walk downhill to everything in the Brisbane CBD, and a very short drive everywhere else.

Dear Dane, Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that our location and the hospitality of our staff made your stay enjoyable. It is encouraging to know that you found our rooms to be beautiful and clean, as we strive to provide a comfortable environment for all our guests. Your feedback regarding the accessibility of attractions in Brisbane is greatly appreciated, and we are glad that you found it convenient. We hope to welcome you back in the future. Kind regards Kristian Lindhe General Manager

Customer review rating 5.0/5

David A. Couples - Confirmed reviews ALL

Great stay. Enjoyed the balconies, the pool.

Dear David, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, the amenities, and the service provided by our staff. We look forward to welcoming you back in the future. Kind regards Kristian Lindhe General Manager

Customer review rating 4.0/5

Jason D. Couples - Confirmed reviews ALL

Great stay, the renovations are certainly well received.

Dear Jason, Thank you for your kind words regarding our staff and the renovations. We are delighted to hear that you had a great stay and appreciate your feedback, which inspires our team to maintain high standards of service. Thank you for raising concerns regarding the answering of the phone and the lack of breakfast staples like eggs. I will ensure this feedback is reviewed with the relevant team members so we can improve on the service that we offer. Kind regards Kristian Lindhe General Manager

Customer review rating 2.0/5

Nicholas B. Solo - Confirmed reviews ALL

I was very disappointed after a long flight and late arrival (around midnight) that there was very loud construction work next door to the hotel that started around 6am everyday. I wasn’t informed at all about this work before I booked 6+months ago or flagged it at check in. Thankfully, I was able to get moved to a room facing the opposite way but all rooms in this hotel seem to have very thin glass doors, like paper for blocking sound from outside. If I hadn’t been fortunate enough to be moved my stay here would have been absolute hell. The rooms themselves were well equipped, good pressure shower, good air conditioning and comfortable beds. The outdoor pool was of a decent size although not heated which might not suit some. The hotel is in a convenient location for the cbd and Roma street station, both under 10 minute walk. However, be warned, the hotel is up a fairly steep hill - there’s a nice walking path through parklands.

Dear Nicholas, Thank you for sharing your feedback regarding your recent stay at Mercure Brisbane Spring Hill. I sincerely apologise for the inconvenience you experienced due to the construction noise during your visit. We understand that early morning disturbances can significantly affect the comfort of our guests, especially after a long journey. We strive to provide clear communication about any ongoing work, and I regret that this was not conveyed to you prior to your arrival. I am pleased to hear that our team was able to accommodate your request to move to a quieter room and that you found the amenities satisfactory, including the shower pressure and air conditioning. Your comments regarding the sound insulation of the rooms and the outdoor pool have been noted, and we appreciate your insights as they help us enhance our services. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future under more pleasant circumstances. Kind regards Kristian Lindhe General Manager

Customer review rating 5.0/5

Roselee K. Couples - Confirmed reviews ALL

Friendly team

Dear Roselee, Thank you for your kind words regarding our team. We are delighted to hear that you found our staff to be friendly, as we strive to provide an inviting atmosphere for all our guests. Kind regards Kristian Lindhe General Manager

Other web-users rate our hotel

  • 1,085 reviews 7.8/10 Location
  • 1,501 reviews 7.1/10 Room
  • 1,317 reviews 8.3/10 Service
  • 55 reviews 4.1/10 WiFi
  • 604 reviews 6.1/10 Cleanliness
  • 441 reviews 7.3/10 Food
  • 405 reviews 4.4/10 Amenities
  • 300 reviews 7.3/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Brisbane

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.