Pullman Brisbane King George Square 5 stars

Customer review rating (ALL Rating) 3.5/5 3,818 reviews

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Description

Hotel extras

Guests staying at Pullman Brisbane King George Square can enjoy an extensive range of excellent facilities, including a gym with stunning views over Brisbane, a café, bar and restaurant, and conference facilities for up to 750 people

Our accommodation(s)

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Hotel location

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.468323, 153.023248

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.5/5  3,818 reviews

TripAdvisor Rating  3.9/5  2,549 reviews

Very dated

TripAdvisor rating 4.0/5

careys664 TripAdvisor review

The positives include the staff, the location and the quietness of the room. All benefits at the Pullman Brisbane. Unfortunately, that is where it stops. Self-parking was the only option on B3, no lift, so you take your luggage up the driveway ramp to B2. The room was very dated - no mobile USB (of any kind) - a dial-up modem connector was there - fridge didn't work, no mini bar. You separately paid $ 55 for self-parking. So not a great experience (the age of the hotel and rooms) let the location down

Customer review rating 3.5/5

Linda T. Business - Confirmed reviews ALL

Went for a seminar, our room defiantly looked tired, curtains and lamp shades need attention. Breakfast was good and rooftop bar was lovely

Dear Linda T., Thank you for sharing your feedback. We appreciate your comments regarding the condition of your room, and will take your observations into consideration as we continuously strive to enhance our facilities. We are pleased to hear you enjoyed the breakfast and the rooftop bar. Goodbye, Pullman Brisbane King George Square

Customer review rating 5.0/5

Holly K. Business - Confirmed reviews ALL

Located just outside of the super busy mall area but accessible via an easy walk across King George Square, the location is perfect, quiet but easy access to the city. The rooms are large, clean and the King bed was very comfortable. Staff are lovely and there is lots of options to view on TV after a long day. The breakfast buffet is lovely and the rooftop bar is also well worth a visit. I will definitely stay again.

Dear Holly K., Thank you for taking the time to share your positive experience at Pullman Brisbane King George Square. We are delighted to hear that you appreciated our convenient location, spacious rooms, and comfortable bedding. It is also wonderful to know that our staff made a positive impression on you and that you enjoyed the breakfast buffet and rooftop bar. Your feedback is invaluable to us, and we look forward to welcoming you back for another enjoyable stay. Best regards, Pullman Brisbane King George Square

Customer review rating 1.5/5

April W. Families - Confirmed reviews ALL

Room was poorly maintained with ripped bedheads and stained curtains. Small bar fridge that was overworked and over heated, no water or water jug available. Air-conditioning was dusty and was clearly struggling to work at all. Limited parking. Elevator was out, so it took over a 12min wait to get from level 3 to ground.

Dear April W., Thank you for sharing your feedback regarding your recent stay. We take all guest comments seriously and I regret to hear about the condition of the room and the issues with the air-conditioning and elevator service. Additionally, I understand that parking availability can be a concern. Your comments will be reviewed as part of our ongoing commitment to enhance guest experiences. Thank you for your understanding. Sincerely, Pullman Brisbane King George Square

Customer review rating 3.0/5

Belinda P. Business - Confirmed reviews ALL

The staff were lovely. Very helpful especially the friendly lady in the dining room. Unfortunately, my aircon did not work well and a light was out over the bed. Maintenance came and could not fix the aircon so I asked for a pedestal fan. He changed the bulb and got a fan. However no one asked if I would liked to be moved. The fridge should have had some bottled water in it but not even a jug. For a 5 star place I would have thought at least a bottle of complimentary water (I receive that in lesser star hotels). The rails in the fridge were gone and it was broken and has a damp smell. The breakfast was good except the bacon was congealed and not very appetizing, the poached eggs were all soft and would have liked the option of hard egg.

Dear Belinda P., Thank you for taking the time to share your experience at Pullman Brisbane King George Square. We appreciate your kind words regarding our staff, especially the team member in the dining room who provided assistance. It is always our goal to ensure that our guests feel welcomed and supported. I sincerely apologize for the inconvenience you encountered with the air conditioning and the fridge in your room. While our maintenance team attempted to resolve the issues, I understand that the situation did not meet your expectations. Your feedback regarding the lack of complimentary bottled water and the condition of the fridge is noted, as we strive to provide a comfortable environment for our guests. Additionally, I regret that your breakfast experience did not meet your expectations, and I will ensure your feedback is shared with our culinary team for their review. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future to provide a more satisfactory experience. Warm regards, Pullman Brisbane King George Square

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Other web-users rate our hotel

  • 1,221 reviews 8.4/10 Location
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  • 45 reviews 4.9/10 WiFi
  • 1,029 reviews 5.3/10 Comfort
  • 774 reviews 4.1/10 Cleanliness
  • 736 reviews 2.3/10 Amenities
  • 677 reviews 3.7/10 Vibe

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