Pullman Brisbane King George Square

Information message

Pullman Brisbane King George Square 5 stars

Customer review rating (ALL Rating) 4.2/5 2,598 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

Guests staying at Pullman Brisbane King George Square can enjoy an extensive range of excellent facilities, including a gym with stunning views over Brisbane, a café, bar and restaurant, and conference facilities for up to 750 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

  • TRANSLINK: 

  • By plane

    BRISBANE AIRPORTS At 15km / 9.32 miles - Shuttle paying

  • By train

    CENTRAL STATION At 0.3km / 0.19 miles

  • By train

    ROMA STREET STATION At 1km / 0.62 miles

GPS:-27.468323, 153.023248

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Offering 5-star accommodation in the heart of Brisbane, Pullman Brisbane King George Square features a range of room styles, including Deluxe, Executive and Spa Suite options. Spacious and contemporary, each room is elegantly appointed, featuring an array of luxurious touches. Guest room features at this stylish Brisbane hotel include a large bathroom with dual basins and CO Bigelow Apothecaries bath products, large windows with blackout curtains, a TV with cable channels, a work desk and Wi-Fi access.

Our guest reviews

Our guest reviews for
Pullman Brisbane King George Square

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,598 reviews

TripAdvisor Rating  4.0/5  2,419 reviews

Overpriced, run down, understaffed......

Customer review rating 1.0/5

Amy M. Business - Confirmed reviews ALL

It is a shame to see such a prominent property be so neglected. Its dirty and run down. TV didn't work, room service staff were rude, the gym stank and didnt have any cleaning products to wipe down equipment with. There wasn't enough staff on reception or in the restaurant. The room was ridiculously expensive and made all the flaws of the property stand out so much more prominently.

Very good experience thanks

Customer review rating 4.0/5

Janine Business - Confirmed reviews ALL

Team professional and helpful, room great

2nd negative experience

Customer review rating 1.5/5

Jane Business - Confirmed reviews ALL

Last time I stayed I arrived for hotel to advise they had a power outage for past couple of day and would I like to stay at a sister hotel. I agreed but then had to find my own way there late at night. I should have been advised before checkin so I could book an alternate hotel. This time was given an old style room and was twin despite requesting not to have twin. I asked to change but was advised no rooms available. Then my tv wouldnt work. I tried calling downstairs to advise but was hung up on every occasion. So then I called from my mobile and had to leave a voicemail. Then I was given a new room and the person at this point was much more helpful. It was late and I was keen for roomservice but little options and no dessert option at all. I was really dissappointed, the price left me to believe I would have a much nicer experience.

Old and outdated Hotel

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Poor, the hotel is outdated and not well maintained.

Well located

Customer review rating 4.5/5

Cp Business - Confirmed reviews ALL

Friendly staff, big room than expected.

Pretty average for a premium price

Customer review rating 2.0/5

Gary B. Business - Confirmed reviews ALL

Almost charged me twice for breakfast, poor check in service and lighting in room poor.

Fulfilled my requirements

Customer review rating 4.0/5

Mick C. Families - Confirmed reviews ALL

I stayed overnight unexpedly and enjoyed the ambience

good stay, buffet great

Customer review rating 4.5/5

Michael Business - Confirmed reviews ALL

rooms were nice, food was great in restaurant, $50 parking bit ridiculous as the room was $400 which I thought was way over priced and should have come with parking. Staff were helpful and friendly.

Great location

Customer review rating 4.5/5

Nadine Families - Confirmed reviews ALL

A lovely long weekend in Brisbane! A short walk to South Bank, the mall and everywhere in the CBD. Plus a rooftop bar and good restaurant conveniently located in the hotels.

Beautiful hotel

Customer review rating 5.0/5

Rhonda Couples - Confirmed reviews ALL

Absolutely love staying at the Pullman. The rooms are all stylish, beautiful comfy beds. The staff are all very polite and always greet you with a smile. Restaurant is excellent.

welcoming staff & openly helpful

Customer review rating 4.5/5

Bernie Families - Confirmed reviews ALL

wonderful to have valet parking and no request was a nuisance. I'd definitely recommend to stay here again.

Lovely hotel

Customer review rating 5.0/5

Mark W. Couples - Confirmed reviews ALL

Excellent service

Worst Pullman in Australia?

TripAdvisor rating 2.0/5

andrewmal0ne TripAdvisor review

You come to expect a certain level of quality, facilities and amenities when staying at a 5-star hotel, and previous visits to the Olympic Park Pullman had left a favourable impression of the Pullman brand. The Brisbane Pullman is a completely different experience - whilst the rooms are quite large, the bathrooms are very dated and in serious need of refurbishment. Terrible lighting didn’t help, but maybe it was deliberate to hide the nasty fixtures. Would be lucky to pass as a 3-star bathroom. We tried to get a drink at the bar but were told that we couldn’t get one unless we also ordered a main meal - I’ve never had this happen before, and there were not any lockdown restrictions in place that might have required this. The mini bar in the room was also empty, not even bottled water. Again, I’ve never seen this in an allegedly 5-star hotel. Overall, I was disappointed with this hotel, especially as we were paying $350 per night. There’s no way I’d stay there again, and don’t know how they can claim to be 5-star when there are so many things missing.

Good Brisbane Business Base

TripAdvisor rating 4.0/5

Stephen H Business - TripAdvisor review

Travelled to Brisbane for a business trip and needed a central hotel for the night. The Pullman was a lucky find, reasonably priced, good spacious room, clean and modern. The staff were attentive, friendly and helpful to requests for information. All in all I believe it was excellent value for a good class hotel. Will stay there again next time I have to travel to Brisbane.

Stressful

TripAdvisor rating 5.0/5

gmleonard1 TripAdvisor review

Your hotel room was very nice. We told desk we were going out and woman at desk said our room would be serviced but didn't happen, same next day so a drink was given while we waited. In resurant we got charged for other guests food. Then my husband used his account to pay for our stay the night before we left and today I find they just took the payment out of my account which I left at the desk on booking in. I checked my bank and yes We have paid twice. It's been very stressful. After not being able to use my Accor membership I get ttreated like this.

mini escape to brisbane

TripAdvisor rating 4.0/5

lucy904 TripAdvisor review

reading some of the other reviews on the Pullman , was beginning to think we had stayed at a different hotel !! check in staff were friendly smiling and efficient , our room had an Nespresso machine but no small espresso cups only mugs a call to reception and cups were delivered within 5 minutes .. b/fast staff were very friendly as were the staff in the restaurant for dinner , the ICE CREAM WAS DELICIOUS .. Yes the rooms could do with a bit of a update especially the lighting but overall we were quite happy .. Our one complaint is as a platinum member the Pullman did have a lounge which is not operating at the moment have no idea why !! for our 3 day stay we were given 6 drink vouchers , i.e. 2 drinks a day , silver members and above get a welcome drink anyway , so to compensate a platinum member for no lounge access we were given 4 drink vouchers - pretty poor recognition for loyalty.

Great Staff and location

TripAdvisor rating 5.0/5

Yash L TripAdvisor review

After a slightly disappointing experience last month we decided to give this hotel another chance and were pleasantly surprised in all aspects. Checkin was fast and a pleasant experience. Being a Diamond member we were given early access to the room and a very late check out. The welcome platter and a bottle of red was much appreciated and very well presented. Jodon, one of the duty Managers was outstanding with superior hospitality qualities. Breakfast had couple of notable additions as it has smoked salmon and an omelette station. The room was clean, inviting and spacious. Will definitely return.

Air con did not work

TripAdvisor rating 3.0/5

kristy285 Business - TripAdvisor review

The service was so slow, it took ages to check in and check out, the front reception were very quiet and hard to understand. We came in late from a work function and part way through the night realised the sir con was not working, we sweated all night and hot hardly any sleep. We mentioned it at check out and they just said they would note it down. Good location though, but no views. Rooftop bar was nice and breakfast buffet was nice.

Weekend get away

TripAdvisor rating 4.0/5

Alan G TripAdvisor review

Stayed for 2 nights in room 1165. Resort is centrally located and in an exceptional location to all facilities and city access. Room was spacious however the room was hard to totally darken due to tired curtains. Roof top bar was special and a treat for afternoon drinks and the buffet breakfast was plentiful. Service was succinct on arrival and departure. Great value all round and we enjoyed a city break.

GREAT POSITION GREAT HOTEL

TripAdvisor rating 4.0/5

372SueH372 TripAdvisor review

Always enjoy a few days in Brisbane and like to stay at Pullman as it is so central. Museum, art galleries, southbank, walks along the river front, ferry rides, Roma Street gardens and shopping, Pullman is central to them all. Goldfinch is a great restaurant for all meals and also a great meeting place for business meetings.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in BRISBANE