Pullman Brisbane King George Square 5 stars

Customer review rating (ALL Rating) 3.8/5 3,547 reviews

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Description

Hotel extras

Guests staying at Pullman Brisbane King George Square can enjoy an extensive range of excellent facilities, including a gym with stunning views over Brisbane, a café, bar and restaurant, and conference facilities for up to 750 people

Our accommodation(s)

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Hotel location

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.468323, 153.023248

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  3,547 reviews

TripAdvisor Rating  4.0/5  2,488 reviews

Well located. Outdated entertainment system.

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

TV was not working - no sound. Unable to cast to TV. No streaming service available. Pillows were super hard.

Dear Phong v., Thank you for bringing these concerns to our attention. We sincerely apologize for the inconveniences you experienced during your stay. Your comfort and satisfaction are our priorities, and we regret that these issues impacted your stay. Your feedback regarding the TV functionality and the availability of streaming services will be addressed with our maintenance team to ensure improvements are made. Additionally, we will review our pillow selection to provide more comfortable options for our guests. We appreciate your comments and hope you will give us another opportunity to provide you with a better experience in the future. Sincerely, Roshit Manmohan Front Office Manager

Well located and Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Staff was very helpful and we loved the breakfast too. Hotel charged extra for the car park and never mentioned at the beginning. I thought it is part of the package. Thanks.

Dear Indika, Thank you for sharing your feedback with us. We are pleased to hear that you had a good stay overall. Your kind words about our helpful staff and breakfast are greatly appreciated. We apologize for any confusion regarding the car park charges. We will review our communication processes to ensure all charges are clearly communicated upfront. Your suggestions regarding room spaciousness, lighting levels, and breakfast menu variety are noted. We will take these into consideration as we strive to enhance our guest experience. We appreciate your feedback and look forward to welcoming you back for another pleasant stay. Sincerely, Roshit Manmohan Front Office Manager

Underwhelming

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Pullman Brisbane is marketed as 5-star but is far from it. Hotel is very old and rooms feel as such. I won't stay there again.

Dear Andrew, Thank you for taking the time to share your feedback. I apologize for the underwhelming experience you had when staying with us. It is disappointing to hear that our hotel did not meet your expectations and that you encountered issues with the room and TV. We strive to provide a high standard of service and accommodation, and it is clear we fell short during your stay. Your comments regarding the condition of the rooms and the need for maintenance will be addressed with our team to ensure improvements are made. We appreciate your feedback and hope you will reconsider staying with us in the future so we can provide you with a better experience. Sincerely, Roshit Manmohan Front Office Manager

Disappointed

Customer review rating 1.5/5

Chris W. Couples - Confirmed reviews ALL

Arrived late, very poor options for room service, leaky shower, air con didn’t warm the room, no ALL loyalty rewards.

Dear Chris, Thank you for sharing your feedback with us. We sincerely apologize for the various issues you encountered during your stay. We also regret that you did not receive your loyalty amenities. Your comments have been shared with our team to address these concerns promptly and ensure improvements are made. Your satisfaction is important to us, and we are committed to providing a better experience in the future. Sincerely, Roshit Manmohan Front Office Manager

Very handy to office

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great stay

Dear Col, Thank you for your positive feedback. We are delighted to hear that you had a great stay and found our location convenient for your needs. We look forward to welcoming you back for another enjoyable stay. Sincerely, Roshit Manmohan Front Office Manager

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Other web-users rate our hotel

  • 880 reviews 8.8/10 Location
  • 2,014 reviews 4.8/10 Room
  • 1,698 reviews 6.4/10 Service
  • 68 reviews 4.4/10 WiFi
  • 846 reviews 4.9/10 Comfort
  • 602 reviews 4.4/10 Cleanliness
  • 435 reviews 3.6/10 Amenities
  • 364 reviews 4.9/10 Value

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