Pullman Brisbane King George Square 5 stars

Customer review rating (ALL Rating) 3.6/5 3,701 reviews

Best price
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Pullman Brisbane King George Square - Image 1
Pullman Brisbane King George Square - Image 2
Pullman Brisbane King George Square - Image 3
Pullman Brisbane King George Square - Image 4
Corner Ann and Roma Streets, 4000 BRISBANE, Australia

Description

Hotel extras

Guests staying at Pullman Brisbane King George Square can enjoy an extensive range of excellent facilities, including a gym with stunning views over Brisbane, a café, bar and restaurant, and conference facilities for up to 750 people

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe Twin room

Photo out of - Deluxe Twin room

Spacious and modern rooms featuring two queen beds, marble finished ensuite with bath, shower and dual basins. Rooms feature LCD TV with Cable, separate work desk, wireless and cabled internet (fee), steam irons, ironing boards and bathrobes slippers

  • Views:

    City View or Courtyard View or Park view

Max. number of persons
4
Area
From 27 m² / 290 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view movies
  • Pay per view channel(s)Additional charge
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 27 m² / 290 sq ft
  • Bedding 2 x Queen size bed(s)
  • Views: City View or Courtyard View or Park view
See availabilities

Furnished balcony with inner-courtyard or city views king bed marble finished bathroom with a combined bath shower and dual basins. LCD TV with Cable wireless and cabled internet -fee- steam irons ironing boards and bathrobes slippers.

  • Views:

    City View or Courtyard View or Park view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view movies
  • Pay per view channel(s)Additional charge
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Furnished balcony with inner-courtyard or city views, two queen beds, marble finished bathroom with a combined bath shower and dual basins. LCD TV with Cable wireless and cabled internet (fee) steam irons, ironing boards and bathrobes slippers

  • Views:

    City View or Courtyard View or Park view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 31 m² / 333 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view movies
  • Pay per view channel(s)Additional charge
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Generously sized rooms cleverly designed with a sleek & fashionable decor featuring timber wood panels unique wallpaper LCD TV generous workspace plush leather armchairs comfy sofa and indulgent King bed.

  • Views:

    Park view

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 31 m² / 333 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view movies
  • Pay per view channel(s)Additional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

  • Views:

    City View or Park view

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view movies
  • Pay per view channel(s)Additional charge
  • 39'/99 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

An Executive room includes all day tea, coffee, Free Inroom Wifi, Daily piece of fruit, Nespresso Coffee machine, New 40" TV

  • Views:

    City View or Park view

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view movies
  • Pay per view channel(s)Additional charge
  • 39'/99 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Luxuriously furnished 98sqm spa suite stunning city views with separate bedroom and generously sized living room each with LCD TV with Cable. Features king bed spacious ensuite with separate shower and spa bath dual basin with marble finish and bidet.

  • Views:

    City View

Max. number of persons
3
Area
From 62 m² / 667 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view movies
  • Pay per view channel(s)Additional charge
  • 39'/99 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.468323, 153.023248

Telephone
Fax +61 7 3229 9618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 210 rooms
  • One room for people with reduced mobility
  • 210 non-smoking rooms
  • 15 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Korean
  • Dutch
  • Thai
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet Additional charge
  • High Speed WiFi Additional charge
  • WiFi at the hotel Additional charge
  • WiFi in the communal areas Additional charge

Air conditioning

  • Air Conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Buffet

Business

12 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Well-being

Rooftop Pool

  • Outside
  • On site

Rooftop Gymnasium

  • On site
  • On site
  • Indoor parking
  • Private
  • 90 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 1.9 ft

  • Parking pricing: 34.31 € 55 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Valet Parking - Valet parking is available for $70 per vehicle, per night and is subject to availability on a first-come, first-served basis. Parking cannot be guaranteed at any time. Our concierge team will assist you with valet arrangements upon arrival.

Additional charge

Corner Ann and Roma Streets, 4000 Brisbane, Australia

GPS:-27.468323, 153.023248

Parking information

  • On site
  • Indoor parking
  • Private
  • 120 parking spaces
  • Max Limited Height: 0.63 m / 2.09 ft

  • Parking pricing: 48.03 € 77 AUD Per day
  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking

Accessibility

  • Accessible parking

Electric Vech. Charging Station

Parking information

  • On site

Goldfinch Street Café

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

Indulge in Brisbane's finest coffee and a range of sweet and savoury takeaway delights from our iconic street café. Open from 6am Monday to Friday and from 7am on weekends.

KG Sports Bar

Photo out of - KG Sports Bar

KG Sports Bar brings American game-day energy to Brisbane CBD with big-screen live sport, cold drinks and classic sports bar food. Perfect for after-work drinks, group bookings and major sporting events.

Bar Type
AMERICAN BAR
Telephone +61 7 3229 9111

Other informations

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Soft drinks
  • Wine by the glass available

Snacks facilities

  • Hot snacks

KG Sports Bar brings American game-day energy to Brisbane CBD with big-screen live sport, cold drinks and classic sports bar food. Perfect for after-work drinks, group bookings and major sporting events.

Recharge yourself with a refreshing swim in our newly renovated rooftop pool and sundeck.

Get fit in the clouds with strength and cardio equipment available to use. Entertainment options include in equipment TVs and big screen TVs throughout the room.

From small, intimate gatherings to grand, lavish Brisbane weddings, Pullman Brisbane King George Square can cater to them all. The hotel features 12 stylish and versatile event spaces, including two ballrooms, as well as a dedicated wedding specialist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  3,701 reviews

Customer review rating 0.5/5

Sarita B. Business - Confirmed reviews ALL

Dear Ms B., Thank you for taking the time to share your feedback with us. While we are pleased to hear that you found our location convenient and our reception team welcoming, we acknowledge your concerns regarding the hotel facilities, room amenities and overall condition of the property. We apologise for the inconvenience caused by these issues. We also understand that the fire alarm incident and the difficulty reaching reception for further information would have been concerning, particularly when travelling with your son. Clear communication and guest reassurance are important, especially in such circumstances, and we regret that your experience did not reflect this. As a valued ALL Accor member, we appreciate your feedback regarding the differences in standards between our properties. Your comments will be shared with the relevant management team for review as we continue to assess opportunities to improve our facilities and guest experience. Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back for a more positive experience in the future. Sincerely, Kasja Front Office Team

Customer review rating 1.0/5

Arekion Y. Business - Confirmed reviews ALL

Dear Arekion, Thank you for taking the time to share your feedback. While I'm pleased to hear that you stayed with us, I'm sorry that several aspects of your experience fell well short of expectations. We understand your frustration regarding the lift disruptions and the impact this had on your stay. I am also disappointed to hear about your breakfast experience, particularly the items that had not been replenished promptly and the delays you encountered. Breakfast should be a positive start to the day, and I apologise that this was not the case during your visit. As a gesture of our apology, we will be refunding you the amount of your breakfast, to the card used when you arrived at the hotel. Please allow up to 7 business days for this to reflect in your account and do not hesitate to reach out if you have any questions regarding this. Your feedback regarding our facilities and food and beverage offering has been shared with the relevant teams for review and improvement. Thank you for bringing these concerns to our attention. We appreciate your honest feedback and regret that your stay did not leave a more positive impression. Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure King George Square

Customer review rating 3.5/5

Alister W. Families - Confirmed reviews ALL

Dear Alister, Thank you for taking the time to share your feedback. I'm delighted to hear that our Concierge team made such a positive first impression and that you found your room clean and tidy upon arrival. I'll be sure to share your kind comments with the team. I also appreciate your feedback regarding some of the bathroom fixtures. Your comments have been noted and shared with our Maintenance team for review. Thank you as well for your observations during the lift refurbishment works. While we understand that using the service lifts and accessing floors through back-of-house areas is not ideal, I am sorry that the presentation of these areas was impacted by room service trays being left visible throughout the day. You make a very valid point, and this is something we can improve upon to ensure these areas remain as tidy and welcoming as possible during the maintenance period. We appreciate you taking the time to provide such balanced and thoughtful feedback and hope to welcome you back again soon. Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure King George Square

Customer review rating 4.5/5

Andrea M. Families - Confirmed reviews ALL

Dear Andrea, Thank you for your kind words regarding your recent stay at our hotel. I appreciate your feedback about the rooftop bar's closing time; I will be sure to pass your comments along to our management team for consideration. We greatly appreciate your loyalty and look forward to your next stay. Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure Brisbane King George Square

Customer review rating 5.0/5

Patthanit L. Families - Confirmed reviews ALL

Dear guest, Thank you for taking the time to share your feedback following your recent family stay with us. We are delighted to know you had such an enjoyable experience and that our team helped make your visit a memorable one. It is especially rewarding to hear that you are planning to return on your next trip. We would also like to thank you for your loyalty as an ALL Accor Classic member and an Accor Vacation Club member. Your continued support is greatly appreciated, and we are pleased that we could provide a stay worthy of your confidence in our hotel. We appreciate your comments regarding the WiFi speed and breakfast selection. Feedback such as this is invaluable as we continually look for ways to enhance the guest experience. We look forward to welcoming you back again in the near future. Kindest, Jayme Wallace Guest Experience Supervisor Pullman Brisbane King George Square

Dear Ms B., Thank you for taking the time to share your feedback with us. While we are pleased to hear that you found our location convenient and our reception team welcoming, we acknowledge your concerns regarding the hotel facilities, room amenities and overall condition of the property. We apologise for the inconvenience caused by these issues. We also understand that the fire alarm incident and the difficulty reaching reception for further information would have been concerning, particularly when travelling with your son. Clear communication and guest reassurance are important, especially in such circumstances, and we regret that your experience did not reflect this. As a valued ALL Accor member, we appreciate your feedback regarding the differences in standards between our properties. Your comments will be shared with the relevant management team for review as we continue to assess opportunities to improve our facilities and guest experience. Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back for a more positive experience in the future. Sincerely, Kasja Front Office Team

Customer review rating 1.0/5

Arekion Y. Business - Confirmed reviews ALL

The lifts were not working. The breakfast was overly expensive and lots of basic items like croissants mushrooms etc were run out and the staff were taking ages to refill hence I didn’t get much to eat I asked for a coffee theny were trying to dissuade me of getting it due to the long wait The room was aged

Dear Arekion, Thank you for taking the time to share your feedback. While I'm pleased to hear that you stayed with us, I'm sorry that several aspects of your experience fell well short of expectations. We understand your frustration regarding the lift disruptions and the impact this had on your stay. I am also disappointed to hear about your breakfast experience, particularly the items that had not been replenished promptly and the delays you encountered. Breakfast should be a positive start to the day, and I apologise that this was not the case during your visit. As a gesture of our apology, we will be refunding you the amount of your breakfast, to the card used when you arrived at the hotel. Please allow up to 7 business days for this to reflect in your account and do not hesitate to reach out if you have any questions regarding this. Your feedback regarding our facilities and food and beverage offering has been shared with the relevant teams for review and improvement. Thank you for bringing these concerns to our attention. We appreciate your honest feedback and regret that your stay did not leave a more positive impression. Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure King George Square

Customer review rating 3.5/5

Alister W. Families - Confirmed reviews ALL

The Concierges were very welcoming, accommodating and eager to help, which made the initial impression very positive. Room was clean and tidy. Some of the bathroom fitting were showing their age (in particular the over bath clothes line and cistern leak). The lifts were undergoing maintenance and upgrade, meaning the service lifts were in use and opening into the service areas on each floor. This in itself isn’t a problem, but room service trays with half eaten food were left in these areas all day and clearly visible each time we exited the lift. All it needs is for staff to check and remove these regularly and the service areas would look more inviting during this maintenance period.

Dear Alister, Thank you for taking the time to share your feedback. I'm delighted to hear that our Concierge team made such a positive first impression and that you found your room clean and tidy upon arrival. I'll be sure to share your kind comments with the team. I also appreciate your feedback regarding some of the bathroom fixtures. Your comments have been noted and shared with our Maintenance team for review. Thank you as well for your observations during the lift refurbishment works. While we understand that using the service lifts and accessing floors through back-of-house areas is not ideal, I am sorry that the presentation of these areas was impacted by room service trays being left visible throughout the day. You make a very valid point, and this is something we can improve upon to ensure these areas remain as tidy and welcoming as possible during the maintenance period. We appreciate you taking the time to provide such balanced and thoughtful feedback and hope to welcome you back again soon. Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure King George Square

Customer review rating 4.5/5

Andrea M. Families - Confirmed reviews ALL

High quality hotel. Comfortable room. They mailed an item for us. The only minor thing is we wanted to enjoy a drink at the rooftop bar but it closed early

Dear Andrea, Thank you for your kind words regarding your recent stay at our hotel. I appreciate your feedback about the rooftop bar's closing time; I will be sure to pass your comments along to our management team for consideration. We greatly appreciate your loyalty and look forward to your next stay. Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure Brisbane King George Square

Customer review rating 5.0/5

Patthanit L. Families - Confirmed reviews ALL

Nice staff, well located and will be back next time

Dear guest, Thank you for taking the time to share your feedback following your recent family stay with us. We are delighted to know you had such an enjoyable experience and that our team helped make your visit a memorable one. It is especially rewarding to hear that you are planning to return on your next trip. We would also like to thank you for your loyalty as an ALL Accor Classic member and an Accor Vacation Club member. Your continued support is greatly appreciated, and we are pleased that we could provide a stay worthy of your confidence in our hotel. We appreciate your comments regarding the WiFi speed and breakfast selection. Feedback such as this is invaluable as we continually look for ways to enhance the guest experience. We look forward to welcoming you back again in the near future. Kindest, Jayme Wallace Guest Experience Supervisor Pullman Brisbane King George Square

Customer review rating 3.5/5

Warren F. Families - Confirmed reviews ALL

Stay was nice overall. Staff friendly but the hotel does need to be updated. Paint peeling in the rooms, lifts under renovation does not give off 5* feeling. Having said that everyone had a good customer service approach and were helpful including giving us early check in and out which was appreciated.

Dear Warren, Thank you for your feedback regarding your recent stay. While I am pleased to hear that you appreciated the location and the friendliness of our staff, I acknowledge your concerns about the maintenance of the hotel and ongoing renovations. We continually strive to enhance our facilities, and your comments will be taken into account as we work towards improvements. We hope to welcome you again soon! Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure Brisbane King George Square

Customer review rating 4.0/5

Jackie C. Couples - Confirmed reviews ALL

Suited us fine for an expected overnight stay due to flight cancellation

Dear guest, Thank you for your feedback. We are pleased to hear that our hotel met your needs during an unexpected situation. We strive to provide a comfortable experience for all our guests, particularly in times of travel disruptions. Kindest, Jayme Wallace Guest Experience Supervisor Pullman Brisbane King George Square

Customer review rating 5.0/5

Mei X. Families - Confirmed reviews ALL

I thoroughly enjoyed my stay at Pullman. The location was convenient, the room was comfortable, and the service was consistently professional. I would highly recommend this hotel to both business and leisure travelers.

Dear guest, Thank you for sharing such a positive review following your recent stay with us. We are delighted to know that your experience was so enjoyable and that every stage of your visit met your expectations. Receiving a perfect overall score is greatly appreciated by the entire team. As a valued ALL Gold member, thank you for your continued loyalty to Accor. Your support means a great deal to us, and we are pleased that our team contributed to making your stay a memorable one. We will also be sure to pass on your kind recognition to Justin, who will be thrilled to know his efforts made a positive impact. We are grateful for your recommendation and very much appreciate you choosing Pullman for your family visit. We look forward to welcoming you back for another exceptional stay in the near future. Kindest, Jayme Wallace Guest Experience Supervisor Pullman Brisbane King George Square

Customer review rating 5.0/5

Liau S. Families - Confirmed reviews ALL

Always good service and affordable comfort.

Dear Liau, Thank you for your positive feedback regarding our location and service. We are delighted to hear that you found our accommodations comfortable and affordable. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Guest Experience Team Pullman Brisbane King George Square

Customer review rating 5.0/5

Dragan M. Friends - Confirmed reviews ALL

We were greeted with an amazing porter upon arrival. All 3 days he was amazing & helped us with directions we wanted to go. He went above & beyond his duties. Also the breakfast staff were amazing from greeting us at arrival & making our stay pleasant. It's hard to come across such passionate staff these days.

Dear Dragan, Thank you for your kind words regarding our staff. We take great pride in providing exceptional service, and it is rewarding to hear that our porter and breakfast team made such a positive impact on your stay. Your appreciation for their efforts is truly valued, and it motivates us to maintain our high standards. We look forward to welcoming you back in the future. Best regards, Guest Experience Team Pullman Brisbane King George Square

Customer review rating 1.5/5

Leanne K. Couples - Confirmed reviews ALL

I understand this is not the hotels fault but I paid for an upgrade and experienced the below. Toilet when you flushed it - it kept on running water you had to manually stop water flow Our upgraded room (454) was placed right next to a group of very immature men that decided to treat it like it was their house / backyard and party / talk loud / slam doors / talk in hallway until 3am. Me and my husband had no sleep and we did not want to cause a scene and approach them and ask for them to be quiet. Their girlfriends were 2-3 rooms down and they were screaming in hall way as well. I did tell front counter the following morning and I did request for upgrade fee not to be charged I hope this does get actioned. Breakfast good but coffee purchase not so great it started tasting funny a few sips in so that was $13.00 wasted

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to learn that your stay was impacted by several issues that affected your comfort and sleep. While we appreciate that the disruptive behaviour of other guests was outside of the hotel's control, we understand that this does not lessen the impact it had on your experience. Being kept awake by excessive noise in adjoining rooms and hallways until the early hours of the morning is understandably frustrating. We are also disappointed to hear about the maintenance issue with the toilet in your room. Your comments have been shared with our maintenance team for review. We note your feedback regarding the room upgrade and understand your request for the upgrade fee to be reviewed given the circumstances. We are able to confirm that the upgrade fee was removed due to the circumstances experienced during your stay, Thank you also for recognising the quality of our breakfast offering. However, we regret that your coffee purchase did not meet expectations and added to your disappointment. We sincerely apologise that your stay did not deliver the level of comfort and experience you anticipated. Your feedback highlights the importance of proactively managing guest behaviour, maintaining our facilities, and ensuring concerns raised during a stay are handled effectively. Thank you again for bringing these matters to our attention. Kindest, Rachel Robinson Guest Experience Supervisor Pullman and Mercure Brisbane King George Square

Customer review rating 2.5/5

Mariela M. Business - Confirmed reviews ALL

While not unpleasant, the hotel lifts were in getting fixed, the room bathroom was dated and the room facilities felt old.

Dear Mariela, Thank you for your feedback regarding your recent stay. I sincerely apologise that the condition of the hotel and the facilities did not meet your expectations. We appreciate your comments and will share your feedback with our management. Thank you for your loyalty and we look forward to welcoming you again in the future. Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure Brisbane King George Square

Customer review rating 3.5/5

Shannon S. Families - Confirmed reviews ALL

Check in service was really good just a shame about the lift renovation as there was some confusion on our part about accessing the pool. Everything else was perfect and was pleasantly surprised about the sports bar as it was better than expected. The room was perfect for what we needed, they tried to upgrade us but we needed two beds. Looking forward to the next stay.

Dear Shannon, Thank you for your feedback regarding your recent stay. I am delighted to hear that you found the check-in service commendable and enjoyed the sports bar and your room. We apologise for the confusion caused by the ongoing lift renovations, which can sometimes affect accessibility to certain areas, including the pool. We appreciate your understanding and are glad to know that you are looking forward to your next visit. Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure Brisbane King George Square

Customer review rating 3.5/5

Lee H. Families - Confirmed reviews ALL

Great breakfast Staff were fantastic Rooms need refreshing , shower was no so good

Dear guest, Thank you for taking the time to share your feedback following your recent family stay with us. We are delighted to hear that our team made such a positive impression and that you thoroughly enjoyed the breakfast offering. It is always rewarding to know these aspects helped make your visit enjoyable. As a valued ALL Platinum member, we sincerely appreciate your loyalty to Accor and your continued support. Your recognition of our team's service means a great deal, and we will be pleased to share your kind comments with them. We are, however, sorry to learn that the condition of the room and the shower did not meet your expectations. Please be assured that your feedback has been noted and will be shared with the relevant teams as we continue to make improvements to our facilities. We appreciate your honest comments and hope to have the opportunity to provide you with a more seamless experience in the future. Kindest, Jayme Wallace Guest Experience Supervisor Pullman Brisbane King George Square

Customer review rating 1.5/5

Neville P. Couples - Confirmed reviews ALL

on level 6. so noisy could barely sleep. dark old room. poor aircon

Dear Neville, Thank you for sharing your concerns regarding your recent stay. I regret that your stay was impacted by the noise during the night. Your comments regarding the air-conditioning will be shared with our maintenance, and we do sincerely apologise you were not able to enjoy a comfortable night's rest. Thank you for your loyalty, we hope to welcome you again in the future for a more relaxing stay. Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure Brisbane King George Square

Customer review rating 4.0/5

Peter C. Business - Confirmed reviews ALL

Nice hotel would stay there again

Dear Peter, Thank you for your kind words regarding your recent stay. We are pleased to know that you found our rooms comfortable and our location convenient. We look forward to welcoming you back for another enjoyable experience. Best regards, Guest Experience Team Pullman Brisbane King George Square

Customer review rating 1.5/5

Chris K. Business - Confirmed reviews ALL

Hotel needs a massive overhaul.

Dear Chris, Thank you for your feedback. I sincerely regret that your experience did not meet expectations due to the issues you encountered with the room and the lifts. We do appreciate your recognition of our staff's efforts during your stay, however we hope we are able to welcome you again in the future for a more enjoyable stay. Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure Brisbane King George Square

Customer review rating 5.0/5

Samara B. Couples - Confirmed reviews ALL

We stayed 2 nights Were welcomed and made feel really valued There was a great abundance of places to eat and drink with in the hotel but the shortest stroll to the Queens Street precinct

Dear Samara, Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our location, service, and the comfort provided during your visit. Your positive feedback motivates our team to continue delivering excellent experiences. Best regards, Guest Experience Team Pullman Brisbane King George Square

Customer review rating 3.5/5

Ruby A. B. Friends - Confirmed reviews ALL

Everyone was lovely but I was surprised to see how plain the hotel rooms were. The hotel hallways were pretty dated.

Dear Ruby, Thank you for your feedback regarding your recent stay with us. I appreciate your acknowledgment of our team’s however we regret that the decor and ambiance of your room did not meet your expectations. Your comments will be taken into consideration as we continually strive to enhance our guest experience. Kindest, Jayme Wallace Guest Experience Supervisor Pullman Brisbane King George Square

Customer review rating 3.5/5

Jackson F. Couples - Confirmed reviews ALL

The place was well located and rather nice. The room was missing quite a few amenities and didn’t have a bin, Also the shower wasn’t functioning properly nor the bath. The aircon was not very strong but also the Tv was very limited. Overall a good place to stay at if your not looking at spending alot of time in your hotel room.

Dear Jackson, Thank you for your feedback regarding your recent stay with us. We appreciate your positive remarks about our location and overall ambiance. However, I regret to learn that certain amenities in your room did not meet expectations, particularly the shower, bath, and air conditioning. Your comments regarding the television options are also noted. We strive to enhance our guests' experiences and will take your insights into consideration for future improvements. We certainly hope to welcome you again in the future. Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure Brisbane King George Square

Other web-users rate our hotel

  • 1,237 reviews 8.7/10 Location
  • 2,365 reviews 5/10 Room
  • 2,023 reviews 7.2/10 Service
  • 29 reviews 5.2/10 WiFi
  • 803 reviews 4.3/10 Cleanliness
  • 783 reviews 2.5/10 Amenities
  • 696 reviews 3.6/10 Vibe
  • 501 reviews 7.5/10 Breakfast

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