Pullman Brisbane King George Square Hotel 5 stars

Great stay , handy to the city

I stay often at the Pullman - it is my favourite hotel in Brisbane primarily because of the outstanding staff service and support. It has become 'going to visit family'; my young grand-daughters agree and the staff treat them like royalty. On this occasion I was not upgraded in any way ie no water, welcome plate which is the first time ever so I presume that there was a very good reason for this and its not a real complaint.

A very pleasant stay, with easy check in. Lovely room. Friendly staff. The only disappointment would be the pool area which, as it services 2 hotels, is rather small. I chose therefore not to use it. Breakfast was amazing, with every option catered to . The location of the hotel made it very easy to get out and about on foot although there are great public transport services close by.

We found the bed’s are absolutely fantastic. The view is great. We had some problems with the shower, it was very difficult to adjust the hot und cold water. Then we had room service, the pizza we ordered was the worst pizza I had in my live. It was a Margarita, Cheese and about 5 cherry tomatoes just thrown on it .No basil !! But the staff was absolutely wonderful.

Good, as always

Overnight stay and meeting with Over seas guests

Dated furniture and old room facilities

The chair in the room is peeling -why on earth have you not replaced it??

The staff were wonderful during my stay. They were all professional and engaged. If i required any assistance the staff were all to willing to help. Thank you for the enjoyable stay. I will be back for further business trips and plan to stay there again.

Great staff. Fruit plate and water on arrival.

Hi, I have stayed at the Pullman before and intended to use it often as it is ideally situated near my Group Office in Ann Street. Arriving the check in was good. On the first night, I tried to order room service by phoning 4 times and the phone was not answered. I reported it to the reception desk and had to go to the restaurant. The noise from the roadworks was unbelievably noisy. I had not been aware of this and when I mentioned it to the front desk on the morning, I was advised that they had only been given 5 minutes notice of the noise levels, which seems unlikely! First morning, there was no hot water in my room and I had to have a cold shower. I reported this to the desk on my way to work and requested to move rooms because of the noise and cold water. I waited for approx 10 mins and was advised that she would arrange a room for my return later that day! I had to come back to the hotel around 4.45pm (before going out for the evening) and the receptionist was having trouble locating a room. He was successful after around 15 mins. On my way out in the morning some of the room doors were open and I noticed they were obviously getting work done i.e. painting. Once I had been given my new room keys on the 14th floor, I went back to my room at 864 to move my belongings. The noise in the corridor was unexpected and I saw that the carpets were being cleaned in the rooms along the corridor. The noise could be heard when I closed my door. So overall, room service, noise from road works, noisy work along the corridor and no hot water! I would like to use your hotel again, but would not be if the above issues occurred again. I am back staying in Brisbane tonight (Monday 20 January) and have booked into a different hotel. I look forward to your response. Kind regards Karen (C.)

Room a little tired. Service great Restaurant great breakfast

Nice and clean modern rooms. Breakfast was really good. Executive lounge was OK but too many children were allowed to run around and make noise. It's meant to be a quiet space but some parents seem to think their kids have free for all. The staff did not do anything - very disappointing.

all good

Have stayed at the Pullman twice over last year, have enjoyed the experience both times, great rooms, bed is comfortable and staff are always friendly.