Pullman Brisbane King George Square 5 stars

Customer review rating (ALL Rating) 3.8/5 3,673 reviews

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Description

Hotel extras

Guests staying at Pullman Brisbane King George Square can enjoy an extensive range of excellent facilities, including a gym with stunning views over Brisbane, a café, bar and restaurant, and conference facilities for up to 750 people

Our accommodation(s)

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Hotel location

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.468323, 153.023248

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  3,673 reviews

TripAdvisor Rating  4.0/5  2,496 reviews

Poor check in and non recognition of membership

Customer review rating 2.5/5

Anthony W. Business - Confirmed reviews ALL

Check in took too long. 3 people there, only 2 serving. Non recognition of membership and no complimentary drink.

Dear Anthony, Thank you for your feedback regarding your recent stay. We sincerely apologize for the delays during check-in and for not recognizing your membership status appropriately. Providing exceptional service to our valued members is important to us, and we will address this with our team to ensure it improves in the future. We appreciate your insights and hope to have the opportunity to welcome you back and provide you with the experience you deserve. Sincerely, Roshit Manmohan Front Office Manager

Good stay.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Unfortunately we got off a not the best start with not having a working aircon (which is no one’s fault) and it was getting rather hot and uncomfortable. But after the maintenance guy came and looked at it and said he couldn’t fix it immediately I went to see reception and Eden was so lovely and apologetic and organised to move us to a new room and within 45 minutes we had our new room it was much better. Everyone was lovely and so helpful and the stay was very enjoyable. Even the room service ladies were great. Happy all around.

Dear Sian, Thank you for sharing your experience with us! We're delighted to hear that, despite the initial air conditioning issue, your stay turned out to be enjoyable. It's wonderful to know that Eden was able to assist you and ensure a smooth transition to a more comfortable room. We'll be sure to pass on your compliments to our team, including the room service staff. We hope to welcome you back soon for another pleasant stay! Sincerely, Roshit Manmohan Front Office Manager

Perfect location, amazing staff!

Customer review rating 5.0/5

Anjelly Families - Confirmed reviews ALL

Never fails to impress us. Clean and quiet rooms - Thank you so much!☺️

Dear Anjelly, Thank you for your kind words! We’re thrilled to hear that you enjoyed our location and found our staff to be amazing. It's great to know that our clean and quiet rooms contributed to your positive experience. We look forward to welcoming you back for another impressive stay! Sincerely, Roshit Manmohan Front Office Manager

Nice hotel very convenient location.

Customer review rating 5.0/5

Mryang Solo - Confirmed reviews ALL

I like how fancy and spotless the hotel is. Loved the recongnition of my status. Great breakfast too. Would recommend every time.

Dear Mr. Y., Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and appreciated the recognition of your status. It's fantastic that you found our hotel to be spotless, and that you loved the breakfast. We will certainly pass on your compliments to our night shift staff for their friendliness and helpfulness. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit! Sincerely, Roshit Manmohan Front Office Manager

Was not a restful stay as I was hoping!

Customer review rating 1.0/5

Sean D. Couples - Confirmed reviews ALL

When I booked this there was know mention of work going on in the building. I had trouble resting due to the hammer drilling Monday afternoon then was woken up at 8.30am Tuesday morning by again hammer drilling. The main rooms air conditioner was also not working and added to a disapointing stay.

Dear Sean, Thank you for taking the time to provide your feedback. We sincerely apologize for the disruption caused by the ongoing maintenance work and the issues with the air conditioning. We understand how important a restful stay is, and it’s disappointing to hear we fell short of your expectations. We appreciate your kind words about the cleanliness of our hotel, and we are continuously working to improve our guests' experience. We hope to welcome you back for a more enjoyable stay in the future. Sincerely, Roshit Manmohan Front Office Manager

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Other web-users rate our hotel

  • 903 reviews 8.6/10 Location
  • 2,091 reviews 4.9/10 Room
  • 1,746 reviews 6.5/10 Service
  • 62 reviews 3/10 WiFi
  • 878 reviews 5/10 Comfort
  • 624 reviews 4.5/10 Cleanliness
  • 449 reviews 3.7/10 Amenities
  • 385 reviews 6.9/10 Breakfast

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