Pullman Brisbane King George Square Hotel 5 stars

As usual got excellent services from check in to check out and at the cafeteria. Will recommend this to all my friends and family for their stay in Brisbane

Due to COVID 19 very quiet time due to restrictions, accommadation great

Staff were excellent

Unfortunately we had to leave early to get back to Adelaide before the lockdown but we will be back and thank you for a great stay I must say though the stairs in the pool are way toooooo steep other than that fabulous stay

We held a ball for Down Syndrome Qld on NYE and the event went really well. The lead up all staff were very helpful and nothing seemed too much trouble. There were a few things on the event day that came up but you staff were more than happy to help. A few things to note: - We were not made aware that our rooms and the function room were in different building and therefore different lifts. We had to work this out for ourselves when we couldn't find our rooms. - We were told that all rooms were twin share with 2 beds however upon arrival the accessible room only had one bed in it which meant that we had to place someone on a roll away bed as guests were not sharing beds. - We had provided a list for contract tracing for the event and upon arrival at breakfast had to check everyone one by one. This was probably the biggest thing as it took a large chuck of out time to get guests to eat and back up to rooms and packed before they were to be picked up. If I had been made aware that this would need to occur I could have factored this in. Not all guests had a phone and those that did needed help to fill out their details - with 38 guests to do this for it became a very tedious thing. I understand the need for contract tracing information however the hotel already had this information. - Another thing with breakfast was that because the above process took so long it meant that the restaurant filled up and we had to wait for seating to become available. With a large booking and all arriving at once, I would have thought that there would have been enough room for us all to eat at the same time.

Called the day before our stay to request interlinking rooms, as we have young kids. We arrived to discover seperate rooms. Receptionist was rude at check-in. we were told housekeeping would take 2 hours to prepare our room. We were told that they only clean rooms on request for our 2 night stay. Pool wasn't working for 2 days, so kids couldn't swim. Asked 3 times to unlock inter linking rooms as they failed to do so. Restaurant ran out of dough, so no pizzas, also out of Fish! Kids discovered glass on the floor of the restaurant. I could continue......

Staff friendly and polite with great accommodation and facilities

Loved the room, rooftop bar & restaurant. The staff were all pleasant & helpful. Shame about the lockdown I have been in from staying overnight in Brisbane though & now I can't go to work either!

The staff were friendly on arrival and it is a great location. The roof top bar is also great and a must see. The rooms are old and dated and we had to move rooms on arrival as it was dirty. The TV was SO old that it even had pictures burnt into it (images marks from age) and very much lacked in TV channel variety especially for 5 star. Honestly stay at Novotel! We were so disappointed with the Pullman. Was such a let down for something we were really looking forward to.

Good location, great price. Staff upgraded us upon check in to a bigger room as we'd booked for three nights and thought it would be more comfortable and enjoyable for us. Unfortunately we had to leave after only 1 night due to Covid but our short time there was enjoyable and close to everything we needed.

Rooms were nice, nothing special, staff were friendly. Disappointed that the pool was closed on new years day due to lack of security enforcing No Glass! Was offered complimentary breakfast only after requesting it. A sorry is not enough after spending $1000 on 1 nights accommodation for 2 rooms.

always friendly and helpful

Stayed for 2 nights to try and have a bit of a break away with my wife who is under going Chemo therapy for breast cancer. Asked for a room on one of the higher floors with a view as my wife had to spend the majority of time in the room due to her illness. Hotel was accommodating with this request and we had some good views. Not a big fan of having to pay the $100.00 for car parking fee as we didn't get in to the hotel until after 5:00pm on the Tuesday night and had to be out of there by 10:00am on the Thursday morning, but we needed to have a vehicle just in case we needed to make a quick trip to the Hospital, so didn't have any choice with this. Apart from the car parking cost everything else was fine and we hope to be returning in the very near future.

My GF and i stayed over the New Years period and enjoyed our stay. Staff were professional and room was fine. Location was excellent. Best part of the trip was having breakfast in the restaurant at the Pull man. The female staff there were amazing which made us come back every morning. Vlasta (think that was her name) and the young dark lady at the desk were absolutely wonderful kind professional and friendly. They were the highlight of our trip!

An enjoyable stay! looking for a bit of Luxury for our two night stay in Brisbane, Pullman is a little tired and could do with some upgrades, not sure it really suits it's 5 star rating. The price was reasonable compared to other 5 star properties and maybe this is why. The beds were very comfortable but the room could have been a little cleaner, also the bathroom lighting is terrible the hallways are dark and smell throughout the hotel could surely be improved with some air freshener or carpet cleaning. The staff however were very friendly and helpful, especially when on the last day of our stay Brisbane was put into a 3 day lockdown. The staff presence in the lobby was reassuring to guests.