Pullman Brisbane King George Square Hotel 5 stars

Wonderful getaway location, well located in the city with lots of options. Rooftop bar is wonderful. Staff were amazing while we were there.

Moved from Sofitel and after a week of no confirmation email, I called 3 times to have the confirmation sent. Upon arrival, the reception desk is imposing and uninviting with no dedicated "ALL" area and obviously checking in both Pullman & Mercure. Rushed through check in with unclear information as apparently, I am not as valued as a group of footballers and entourage. The information on the TV does not work properly and incredibly slow to load. The bath had mould in grout up the glass side and the hinges while sitting in bathtub are filthy. Upon checking out, I called down to request my valeted vehicle be brought up. I then checked out and had to wait almost 30 minutes for my vehicle. The bald gentleman basically interrogated me out on the driveway about the car and appeared to have lost the vehicle. Overall, unimpressive, poor service and disappointing for a "staycation". I have regularly had superior service from iBis Stlyes Elizabeth St.

Room was OK. Other hotel services were too limited

Very friendly staff when I checked in as it’s my first visit since 1988 when we (My wife and I) stayed for 2 nights after our wedding. One of the staff was working there at the same time

Nothing special about room or service. When I did Accor a favour by switching hotels they in turn charged me $50 for parking. Upon checking this is $25 dearer than other hotels in area. So obviously manager was not being honest when he said it was a Council charge. I really hate dishonesty and being taken advantage of!

Excellent location, staff were top notch (every one was extremely helpful, polite, willing to assist, and fun - made me feel very welcome). Facilities (gym, pool, main hall, business conference room, rooftop bar, goldfinch restaurant etc are all very nice). The room itself was certainly nice and clean but lighting was a bit dark and made it feel a tad dated.

Stayed here for our anniversary and was not disappointed. The room was lovely and the Hotel was quite central for everything we needed.

We held an awards evening event and I was one of the organisers. Jennifer was wonderful and very easy to work with. The venue was beautifully set up and the families in attendance had a wonderful night. I stayed in a room with my family and this was very convenient. Some information was not presented well at check out with extra charges for use of credit card and other charges not disclosed until I received the receipt emailed hours later, This needs to be better communicated at check out.

Location is good. Room is clean. Hotel is a little bit old and lack of cleaning products such as cotton buds.

Friendly and helpful staff are a stand out

Staff and location very good

Transfered to the Pullman after our booked accommodation was found not to have the facilities we needed, namely a shower suitable for elderly, a guest office that we could use to update our G2G pass to return to WA. and a Restaurant that was open at night. The Pullman had all of the requirements. We were made very welcome by Sam and James, and a room found for an early check in, much appreciated. The rooms are spacious, shower bath with a grab rail, full safety for the elderly. The Gold Finch restaurant is open breakfast/lunch/dinner with quality food at a good price. The staff are well trained team under the supervision of Jenna, a very pleasant young lady. A rooftop bar, floor 16 was available for afternoon/evening drinks, though it got a little crowded due to being used for outside drink parties, otherwise a pleasant way to watch the sun set over Brisbane. Would stay there again, should we return to Brisbane, Covid permitting as it is an easy walk to Central train station for transfers from the Airport and over the road from Bus station.

Staff was friendly and felt really nice. Our room was cleaned well everyday. The restaurant BF was very nice buffet. Also we enjoyed dinner as well. I would love to stay again when I go to BNE next time.

My booking for this recent one-night stay was with the Mercure Hotel King George Square, but the hotel staff are placing guests in the Pullman (part of the same complex) as a health and safety measure. As the Pullman provides some additional space and comfort for guests, this is a welcome upgrade. The location of the Pullman is convenient for visiting retailers in the city centre, and for visiting the Museum of Brisbane, which is across the street from the hotel. The hotel restaurant offers a good choice of items for both breakfast and dinner, and friendly service.

From reception to bar and restaurant staff were all excellent and very helpful. The room was perfect and was testament to the quality of the cleaning staff. The hotel is in a good position and close to all shops and amenities. Overall I could not fault anything.