Pullman Brisbane King George Square 5 stars

Customer review rating (ALL Rating) 3.6/5 3,806 reviews

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Description

Hotel extras

Guests staying at Pullman Brisbane King George Square can enjoy an extensive range of excellent facilities, including a gym with stunning views over Brisbane, a café, bar and restaurant, and conference facilities for up to 750 people

Our accommodation(s)

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Hotel location

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.468323, 153.023248

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  3,806 reviews

Customer review rating 5.0/5

Shontell F. Families - Confirmed reviews ALL

Stayed during nrl magic round and couldn’t fault Pullman Hotel and the Staff. Only thing was missing was my welcome gift as I’m a Gold Accor ALL member, advised staff at reception and received two free drinks instead and I was satisfied. This hotel can be hit and miss sometimes but seems to be improving in all aspects of the hotel including answering the phone when calling for hotel reception, restaurant and housekeeping. Oh only one more thing, there seemed to be furniture missing from our room?? Usually you have a small table and two chairs plus an office desk in the deluxe twin, but we were missing a table and chair? Which made our decision to not get room service for dinner as it was challenging for us to only have an office chair and desk to eat at. That’s it overall good stay and will definitely stay again.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel and staff welcoming and comfortable during Magic Round. We appreciate your understanding regarding the welcome gift for Gold Accor ALL members and we appreciate your understanding regarding this. I also acknowledge your comments about the furniture in your room. We aim to provide all necessary amenities for a comfortable experience, and I understand how missing items can impact your stay. Your insights on our phone responsiveness are also valued, as we continuously work to improve our services. Thank you once again for your constructive feedback. We look forward to welcoming you back in the future. Kind regards, Jayme Wallace Guest Experience Supervisor Pullman and Mercure Brisbane King George Square

Customer review rating 4.5/5

Leon W. Couples - Confirmed reviews ALL

We really enjoyed our stay. The room was lovely and clean. The bed was very comfortable. We especially enjoyed our banquet breakfast in the Gold Finch restaurant. The staff were very attentive and friendly.

Dear Guest, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and that you enjoyed your comfortable accommodations. It is wonderful to know that our team in the Gold Finch restaurant provided you with attentive service and that you appreciated the breakfast. We are delighted to hear our team looked after you well! We look forward to welcoming you back in the future. Kind regards, Jayme Wallace Guest Experience Supervisor Pullman and Mercure Brisbane King George Square

Customer review rating 5.0/5

Scott D. Couples - Confirmed reviews ALL

Tom at reception checked me in and was able to give me a room even though it was 830am in the morning. Tom was very helpful with check in and where everything was. Thank you Tom.

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that Tom provided you with exceptional service during your check-in experience. Your kind words will be shared with him. We look forward to welcoming you back. Kind regards, Jayme Wallace Guest Experience Supervisor Pullman and Mercure Brisbane King George Square

Customer review rating 2.0/5

Shane W. Solo - Confirmed reviews ALL

Staff nice , hotel needs upgrading

Customer review rating 0.5/5

Ewen G. Business - Confirmed reviews ALL

Absolutely appalling - no customer service, no contact, ignoring emails.

Other web-users rate our hotel

  • 1,254 reviews 8.6/10 Location
  • 2,461 reviews 4.9/10 Room
  • 2,021 reviews 6.8/10 Service
  • 36 reviews 3.6/10 WiFi
  • 986 reviews 5.5/10 Comfort
  • 791 reviews 4.3/10 Cleanliness
  • 784 reviews 2.8/10 Amenities
  • 701 reviews 3.5/10 Vibe

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