Pullman Brisbane King George Square 5 stars

Customer review rating (ALL Rating) 3.6/5 3,826 reviews

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Description

Hotel extras

Guests staying at Pullman Brisbane King George Square can enjoy an extensive range of excellent facilities, including a gym with stunning views over Brisbane, a café, bar and restaurant, and conference facilities for up to 750 people

Our accommodation(s)

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Hotel location

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.468323, 153.023248

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  3,826 reviews

TripAdvisor Rating  3.9/5  2,544 reviews

Customer review rating 2.0/5

Desleigh F. Families - Confirmed reviews ALL

Unfortunately, upon check-in, we were not greeted with a lovely friendly smile, instead by a person that obviously just wanted to go home/ be somewhere else.. We weren't recognised as a Gold Accor member at all & we actually had to show we were. To add to this, we have been charged $175 for parking, having arrived at around 6pm. Still waiting to be reimbursed! We stayed for one night and left the next day before the 1pm cut off period. It's all a little disappointing this time around.

Dear Desleigh F., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the welcome you received at check-in; our goal is to ensure that all guests feel valued and acknowledged, especially our Gold Accor members. I regret that this was not your experience. Regarding the parking charge, I have spoken with one of our managers here who will reach out to you. Kind Regards, Pullman Brisbane King George Square

Customer review rating 1.5/5

Jenny H. Families - Confirmed reviews ALL

The stay was disappointing due to a number of issues during our 2 day stay. Independently one or two of these issues would be ok, however the service and problems encountered are not in line with my expectations of a 4-star hotel and were very disappointing.

Dear Jenny H., Thank you for sharing your concerns regarding your recent stay. We regret that your experience did not meet the high standards we strive to uphold. Your feedback is invaluable, and we take it seriously as we continuously seek to enhance our services. Best regards, Pullman Brisbane King George Square

Customer review rating 4.0/5

Keith S. Families - Confirmed reviews ALL

We enjoyed our stay but the lift service was poor with one lift not working

Dear Keith S., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the room and the food. However, we sincerely apologize for the inconvenience caused by the lift service. Your comments are valued as we continuously strive to improve our facilities. Goodbye and best regards, Pullman Brisbane King George Square

Customer review rating 3.5/5

Kirstine R. Couples - Confirmed reviews ALL

5-star but shower over a bath in a tired bathroom. One lift out of service meant waiting ages to go either up or down. Felt more like a Mercure than a Pullman.

Dear Kirstine R., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. We acknowledge your concerns regarding the bathroom facilities and the lift service. We take all guest feedback seriously and will continue to evaluate our services to enhance the overall experience. Goodbye and best wishes, Pullman Brisbane King George Square

Customer review rating 4.0/5

Sorensen A. Business - Confirmed reviews ALL

Only fault I could think of was one of the elevators wasn't working which causing some time delay and cramming into one elevator at a time

Dear A. Sorensen, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our staff polite and your room comfortable. We apologize for the inconvenience caused by the elevator issue and appreciate your understanding during your visit. Best regards, Pullman Brisbane King George Square

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Other web-users rate our hotel

  • 1,162 reviews 8.6/10 Location
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