Pullman Brisbane King George Square 5 stars

Customer review rating (ALL Rating) 3.6/5 3,828 reviews

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Pullman Brisbane King George Square - Image 1
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Corner Ann and Roma Streets, 4000 BRISBANE, Australia

Description

Hotel extras

Guests staying at Pullman Brisbane King George Square can enjoy an extensive range of excellent facilities, including a gym with stunning views over Brisbane, a café, bar and restaurant, and conference facilities for up to 750 people

Our accommodation(s)

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Hotel location

Pullman Brisbane King George Square

Corner Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.468323, 153.023248

Telephone
Fax +61 7 3229 9618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  3,828 reviews

TripAdvisor Rating  3.9/5  2,544 reviews

Customer review rating 3.5/5

Kirstine R. Couples - Confirmed reviews ALL

5-star but shower over a bath in a tired bathroom. One lift out of service meant waiting ages to go either up or down. Felt more like a Mercure than a Pullman.

Dear Kirstine R., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. We acknowledge your concerns regarding the bathroom facilities and the lift service. We take all guest feedback seriously and will continue to evaluate our services to enhance the overall experience. Goodbye and best wishes, Pullman Brisbane King George Square

Customer review rating 4.0/5

Sorensen A. Business - Confirmed reviews ALL

Only fault I could think of was one of the elevators wasn't working which causing some time delay and cramming into one elevator at a time

Dear A. Sorensen, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our staff polite and your room comfortable. We apologize for the inconvenience caused by the elevator issue and appreciate your understanding during your visit. Best regards, Pullman Brisbane King George Square

Customer review rating 2.0/5

Clinton V. Z. Families - Confirmed reviews ALL

Disappointing accommodation compared to other Pullman Hotels Felt sub Standard First room stank of cigarette smoke

Dear Clinton V. Z., Thank you for sharing your feedback. I regret to learn that your experience did not meet your expectations, particularly regarding room conditions. We appreciate your comments as they help us improve our services in the future. Goodbye, Pullman Brisbane King George Square

Customer review rating 3.5/5

Allen D. Business - Confirmed reviews ALL

Staff were great, the room and some facilities were outdated especially the carpet and the aircon in the room.

Dear Allen D., Thank you for your feedback. We appreciate your kind words regarding our staff. We acknowledge your concerns about the room and facilities and are continuously evaluating our offerings for improvement. Goodbye, Pullman Brisbane King George Square.

Customer review rating 1.0/5

Lauren B. Families - Confirmed reviews ALL

Definitely far from 5 star, where to start, only one lift worked which was extremely slow and dated, the rooms look like relics from the 1990’s, the air conditioning barely worked and made a horrific rumbling sound like a clothes dryer non stop, the mini bar had nothing in it, not even a bottle of water, the room service at 10pm was a cold crossaint and some lays thins, it took 4-7 calls to even get through to room service and the QR code app doesn’t work, the portable cot had a huge rip down one side. The curtains were filthy and stained, the carpet in the room was sticky and stained, the table in the room had coffee marks and dust, the shampoo and conditioner were watered down and nearly empty, the only reason I gave 2 instead of 1 is because some of the staff were nice. This hotel is definitely falsely advised as 5 star, it’s 2-3 at best.

Dear Lauren B., Thank you for sharing your feedback regarding your recent stay with us. I sincerely regret to learn that your experience did not meet your expectations, particularly in relation to the condition of the room and the challenges you encountered with our facilities and services. I understand that the functionality of the lifts and the state of the room amenities significantly impacted your stay. Please be assured that we are continually assessing our services and facilities to enhance the overall guest experience. Your comments regarding the room cleanliness and the issues with room service and the QR code app have been noted as well. We strive to provide a high standard of service, and I apologize for falling short in these areas. I appreciate your recognition of our staff's efforts during your visit. Your insights are invaluable, and we will use them to improve our offerings moving forward. Thank you once again for your feedback. Best regards, Pullman Brisbane King George Square

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Other web-users rate our hotel

  • 1,162 reviews 8.6/10 Location
  • 2,455 reviews 4.7/10 Room
  • 1,938 reviews 6.3/10 Service
  • 43 reviews 4/10 WiFi
  • 1,022 reviews 5.4/10 Comfort
  • 755 reviews 4.1/10 Cleanliness
  • 660 reviews 3.6/10 Vibe
  • 614 reviews 3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.