The Sebel Brisbane 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,850 reviews

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The Sebel Brisbane - Image 1
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Cnr Albert and Charlotte Street, 4000 BRISBANE, Australia

Description

Hotel extras

Offering apartment-style living with all the convenient facilities of a hotel, The Sebel Brisbane features onsite restaurant & bar, a sun-drenched recreation deck with heated lap pool, sauna and a fitness centre. Paid parking is available.

Our accommodation(s)

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Hotel location

The Sebel Brisbane

Cnr Albert and Charlotte Street
4000 BRISBANE
Australia

GPS:-27.471141, 153.02714

Telephone
Fax +61 7 3211 0299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE CROFT HOUSE

A taste of the country in the heart of the Brisbane. The Croft House has all of your needs covered - fresh barista made coffee, à la carte café dining, grab-to-go, bar snacks of an afternoon and bistro style dining of an evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,850 reviews

TripAdvisor Rating  4.2/5  1,334 reviews

Very disappointing.

TripAdvisor rating 1.0/5

Peter M TripAdvisor review

Very disappointing experience. 2 star hotel. Room smelt and felt dirty. Dust on surfaces, furnishings filthy and tired. Dirty marks on walls and doors. Bathroom small, tired and disgusting. To top it off the building works next door are horrific. Do not stay here……

Customer review rating 3.5/5

Sharon T. Business - Confirmed reviews ALL

Reception staff were exceptional, as was the room, however I can’t say the same for the staff in the restaurant. Breakfast was not a good experience.

Dear Sharon, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ken Chan Front Office Duty Manager

Customer review rating 5.0/5

Kim C. Business - Confirmed reviews ALL

I was flown to Brisbane for work, and the Sevel was booked for me, so I had no idea what to expect. It was fabulous, all the staff were lovely and super helpful, the room was lovely, and the bed and pillows super comfortable.

Dear Kim C., We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Chan Front Office Duty Manager

Customer review rating 2.0/5

Shaun M. Business - Confirmed reviews ALL

Broken toilet, 2 phones not working

Dear Shaun M., Thank you for taking the time to tell us about your experience at the The Sebel Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ken Chan Front Office Duty Manager

Customer review rating 5.0/5

Nicole J. M. M. Business - Confirmed reviews ALL

Stayed with work, but what a fantastic hotel, would love to return

Dear Nicole J. M. M., We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Chan Front Office Duty Manager

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Other web-users rate our hotel

  • 789 reviews 9.4/10 Location
  • 1,044 reviews 6.8/10 Room
  • 1,056 reviews 8.8/10 Service
  • 22 reviews 2.9/10 WiFi
  • 383 reviews 6.5/10 Cleanliness
  • 143 reviews 6.9/10 Breakfast
  • 64 reviews 8.1/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.