The Sebel Brisbane 4.5 stars

Customer review rating (ALL Rating) 4.3/5 1,505 reviews

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Description

ALLSAFE approved hotel

Hotel extras

Offering apartment-style living with all the convenient facilities of a hotel, The Sebel Brisbane features onsite restaurant & bar, a sun-drenched recreation deck with heated lap pool, sauna and a fitness centre. Paid parking is available.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

The Sebel Brisbane

Cnr Albert and Charlotte St
4000 BRISBANE
Australia

GPS:-27.471141, 153.02714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

THE CROFT HOUSE

A taste of the country in the heart of the Brisbane. The Croft House has all of your needs covered - fresh barista made coffee, à la carte café dining, grab-to-go, bar snacks of an afternoon and bistro style dining of an evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,505 reviews

TripAdvisor Rating  4.0/5  1,307 reviews

Certificate of excellence 2023

Agree with title

Customer review rating 3.0/5

Chris O. Couples - Confirmed reviews ALL

Reception staff was friendly and very helpful. A great hotel with great location and great restaurant! Loved the bed comfort level and the blanket between 2 sheets that could easily be removed if required for a cooler sleep.

Dear Chris, Thank you for taking the time to review your stay. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. If there is anything further that I can assist you with, please do not hesitate to be in contact. Kind regards Kristian Lindhe General Manager

Good

Customer review rating 5.0/5

Gallio.m. Friends - Confirmed reviews ALL

Excellent

Dear Marcellus, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

Customer review rating 1.5/5

Fiona Families - Confirmed reviews ALL

Sofa bed wasn’t made up as requested No welcome water as we have had in previous stay Apartment was old, no coffee machine as previous apartment had No toiletries in bathroom as previous stay had

Dear Fiona, Thank you for taking the time to tell us about your experience at the The Sebel Brisbane. It was disappointing to read that your experience did not meet your expectations, please allow me to express my sincerest apologies. I will be discussing your comments with our executive committee to ensure the issues are addressed and measures are put in place to improve on the service we offer moving forward. I appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Kristian Lindhe General Manager

Adequate

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Everything was adequate, but nothing was better than that. Gold Accor member. At other hotels I have found staff are very helpful. No one was unhelpful, but it was a bit meh

Dear Russell, Thank you for taking the time to review your stay. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. If there is anything further that I can assist you with, please do not hesitate to be in contact. Kind regards Kristian Lindhe General Manager

Well located. Everything you need for the stay is available

Customer review rating 5.0/5

Don F. Business - Confirmed reviews ALL

Only spent a night but my overall experience was wonderful. I will choose Sebel again.

Dear Don, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

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Other web-users rate our hotel

  • 552 reviews 9.3/10 Location
  • 842 reviews 7.2/10 Room
  • 748 reviews 8.5/10 Service
  • 51 reviews 3.8/10 WiFi
  • 283 reviews 7.3/10 Cleanliness
  • 108 reviews 6.5/10 Breakfast
  • 40 reviews 8.4/10 Pool

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