The Sebel Brisbane 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,725 reviews

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Description

Hotel extras

Offering apartment-style living with all the convenient facilities of a hotel, The Sebel Brisbane features onsite restaurant & bar, a sun-drenched recreation deck with heated lap pool, sauna and a fitness centre. Paid parking is available.

Our accommodation(s)

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Room 1

Hotel location

The Sebel Brisbane

Cnr Albert and Charlotte Street
4000 BRISBANE
Australia

GPS:-27.471141, 153.02714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE CROFT HOUSE

A taste of the country in the heart of the Brisbane. The Croft House has all of your needs covered - fresh barista made coffee, à la carte café dining, grab-to-go, bar snacks of an afternoon and bistro style dining of an evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,725 reviews

Customer review rating 4.5/5

Alick E. Families - Confirmed reviews ALL

Dear Alick, Thank you for taking the time to share your wonderful feedback following your recent stays at The Sebel Brisbane. We are delighted to hear you and your family enjoyed your time with us and found our location convenient, the rooms comfortable, and our team welcoming. It's especially pleasing to know that the construction noise had little impact on your stay despite the advance notice. Thank you also for your kind recognition of the team member who checked you in on both occasions. We will certainly share your comments with the team, as it's always rewarding to hear when our colleagues have made such a positive impression on our guests. We truly appreciate your loyalty as an ALL Gold member and are delighted to hear you would recommend both our hotel and the ALL loyalty programme. Thank you again for your valued feedback. We look forward to welcoming you back to The Sebel Brisbane for another enjoyable stay in the near future. Kind regards, Hannah Jones Front Office Manager The Sebel Brisbane

Customer review rating 4.5/5

Janine B. Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback following your recent business stay with us. We are delighted to hear that you had a great experience and that our team made such a positive impression throughout your stay. Your kind words about our staff being helpful, friendly and professional from check-in through to the restaurant and check-out will be shared with the team—they'll be thrilled to know their efforts were appreciated. We're also pleased you enjoyed our breakfast and found the booking process through the Accor ALL App easy and convenient. We appreciate your feedback regarding the WiFi speed. Your comments have been noted and will be shared with the appropriate team as we continue working to improve the experience for our guests. Thank you once again for your valued feedback and for your loyalty as an ALL Diamond member. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, The Sebel Brisbane Team

Customer review rating 4.5/5

Michele H. Families - Confirmed reviews ALL

Dear Michele, Thank you for your wonderful review. We are delighted to hear that you enjoyed a relaxing stay with us and appreciated our central location. It's great to know you found the hotel to be a calming retreat while still being in the heart of the city's vibrant atmosphere. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Evie Front Office Duty Manager

Customer review rating 4.0/5

Shih C. C. Families - Confirmed reviews ALL

Dear Shih C., Thank you for taking the time to share your detailed feedback following your recent family stay at The Sebel Brisbane. We are pleased to hear that overall you enjoyed your experience with us, particularly our convenient location, spacious accommodation, and the beautiful views from your balcony. It is wonderful to know that our team and the facilities contributed positively to your stay. However, I sincerely apologise for the disruption caused by the water supply issue during your visit. We understand how inconvenient and frustrating it would have been to have your shower interrupted and then experience a delay while waiting for the water quality to return to normal. We appreciate your patience and understanding while our team worked to resolve the issue. We have noted your feedback and will be in contact with you directly regarding your experience. Thank you again for your kind comments as well as your honest feedback. We truly appreciate your loyalty as an ALL Gold member and hope to have the opportunity to welcome you and your family back to The Sebel Brisbane for an even smoother stay in the future. Kind regards, Hannah Jones Front Office Manager The Sebel Brisbane

Customer review rating 4.0/5

Joanna L. Couples - Confirmed reviews ALL

Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed your stay and appreciated our friendly customer service, comfortable beds and spacious apartment. It's always rewarding to know that our team helped make your experience an enjoyable one. We also appreciate your comments regarding the ease of access. Guest feedback is invaluable, and we will take your comments into consideration as we continue to look for ways to enhance the overall guest experience. Thank you for choosing to stay with us and for your loyalty as an ALL Silver member. We look forward to welcoming you back again soon. Kind regards, The Sebel Brisbane Team

Other web-users rate our hotel

  • 695 reviews 9.6/10 Location
  • 916 reviews 6.8/10 Room
  • 952 reviews 8.9/10 Service
  • 16 reviews 3.3/10 WiFi
  • 330 reviews 5.9/10 Cleanliness
  • 159 reviews 5.7/10 Value
  • 127 reviews 6.7/10 Breakfast

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