The Sebel Brisbane 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,792 reviews

Best price
guarantee
The Sebel Brisbane - Image 1
The Sebel Brisbane - Image 2
The Sebel Brisbane - Image 3
The Sebel Brisbane - Image 4
Cnr Albert and Charlotte Street, 4000 BRISBANE, Australia

Description

Hotel extras

Offering apartment-style living with all the convenient facilities of a hotel, The Sebel Brisbane features onsite restaurant & bar, a sun-drenched recreation deck with heated lap pool, sauna and a fitness centre. Paid parking is available.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

The Sebel Brisbane

Cnr Albert and Charlotte Street
4000 BRISBANE
Australia

GPS:-27.471141, 153.02714

Telephone
Fax +61 7 3211 0299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE CROFT HOUSE

A taste of the country in the heart of the Brisbane. The Croft House has all of your needs covered - fresh barista made coffee, à la carte café dining, grab-to-go, bar snacks of an afternoon and bistro style dining of an evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,792 reviews

Customer review rating 5.0/5

Marian F. Friends - Confirmed reviews ALL

The staff very nice, room was good

Good morning Marian, Thank you so much for your lovely feedback. We’re delighted to hear that you found our staff welcoming and enjoyed your room. It’s great that we could accommodate your early check-in and help you settle in comfortably. We’re also pleased you made the most of our happy hour and welcome drinks, such a nice way to start your stay. I’ll be sure to pass on your kind words to Ken, he will be thrilled to know he helped make your stay extra special. We truly appreciate you taking the time to share your experience, and we hope to welcome you back again soon. Kind regards, Hannah Jones Front Office Manager

Customer review rating 4.5/5

Michael N. Business - Confirmed reviews ALL

Great stay, close to where I had to go for business.. lack of room service is only gripe when I needed something to eat.

Hi Michael, Thank you for your great feedback and for staying with us at The Sebel Brisbane. We’re glad you enjoyed our convenient location and had a comfortable stay. We appreciate your comment about room service and will certainly take it on board. We look forward to welcoming you back again soon. Warm regards, Ken Chan Front Office Duty Manager

Customer review rating 4.5/5

Justin M. Business - Confirmed reviews ALL

My apartment was roomy and had everything i needed. Well positioned for easy access to meetings.

Dear Justin, Thank you for your kind review and for choosing to stay with us at The Sebel Brisbane. We’re delighted to hear that you found your apartment spacious and well equipped, and that our location made it convenient for your meetings. It’s also wonderful to know you had a smooth experience from booking through to check-out, and we truly appreciate your loyalty as a Gold member of ALL – Accor Live Limitless. We look forward to welcoming you back again on your next business trip to Brisbane. Warm regards, Ken Chan Duty Manager

Customer review rating 2.0/5

Daniel C. Business - Confirmed reviews ALL

Please do not publish on platforms - Room was very dusty - couches and chairs had visible dust and dirt on them - The bath was not clean - still had hair from previous guests - Room had a very strong musty odor - needed to open doors to get a breeze into the room - Concierge staff very friendly and efficient

Good morning, Thank you for taking the time to share your feedback. I’m very sorry to hear about the cleanliness issues you experienced during your stay. This is certainly not the standard we aim to deliver, and I understand how disappointing it must have been to find dust, an unclean bath, and a musty odor in your room. Please be assured that your comments have been shared with our housekeeping team so we can address these concerns immediately and prevent this from happening again. I’m pleased to hear that you found our Front Office team to be friendly and efficient, we’ll be sure to pass along your kind words to them. We truly appreciate your feedback, as it helps us improve. I hope we’ll have the opportunity to provide you with a much better experience in the future. Kind regards, Hannah Jones Front Office Manager

Customer review rating 3.5/5

Gareth B. Business - Confirmed reviews ALL

Good location and friendly staff but expected more for a Sebel. Old and out of date, could do with a refurbishment.

Dear Gareth, Thank you for sharing your feedback and for staying with us at The Sebel Brisbane. We’re pleased you enjoyed our location and found our team friendly. We also appreciate your comments regarding the room condition, and your feedback has been shared with management as we continue to improve our property. We hope to welcome you back again in the future. Kind regards, Ken Chan Front Office Duty Manager

Other web-users rate our hotel

  • 743 reviews 9.5/10 Location
  • 984 reviews 6.9/10 Room
  • 1,021 reviews 8.8/10 Service
  • 17 reviews 2.5/10 WiFi
  • 369 reviews 6.2/10 Cleanliness
  • 238 reviews 5.7/10 Amenities
  • 142 reviews 6.5/10 Breakfast
  • 68 reviews 8.1/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Brisbane