The Sebel Brisbane 4.5 stars

Customer review rating 4.5/5 9,784 reviews

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ALLSAFE approved hotel

The Sebel Brisbane
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

Offering apartment-style living with all the convenient facilities of a hotel, The Sebel Brisbane features onsite restaurant & bar, a sun-drenched recreation deck with heated lap pool, sauna and a fitness centre. Paid parking is available.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BRISBANEPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Boat excursions
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

The Sebel Brisbane

Cnr Albert and Charlotte St
4000
brisbane
australia

Tel: +61732243500

Fax: (+61)7/32110299

Check-in from 14h00

Check out up to 11h00

  • Bus :  Warrego HW (S4) Roma Street

  • By plane

    BRISBANE At 16.6km / 10.31 miles - Shuttle paying

  • By plane

    BRISBANE DOMESTIC At 16km / 9.94 miles

  • By boat

    EAGLE STREET PIER At 0.5km / 0.31 miles

  • By boat

    NORTH QUAY At 0.75km / 0.47 miles

  • By train

    CENTRAL STATION At 0.8km / 0.5 miles

GPS :-27.471141, 153.02714

Our accommodation(s)

Providing the luxury of space and the convenience of apartment-style living, The Sebel Brisbane offers a range of elegant accommodation options in the heart of the city. Guests looking for hotels in Brisbane can choose from a number of options at this sty lish hotel, with spacious guest rooms, and one and two bedroom apartments available. Recently refurbished, each apartment features a separate living and dining area with desk, a TV with satellite channels and movies on-demand, a full kitchen and laundry.

Studio Hotel Room

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Premium Studio Hotel Room

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)
Studios

Our restaurants and bars

THE CROFT HOUSE

Type of cuisine: Bistro

A taste of the country in the heart of Brisbane. This bar and eatery has all your needs covered - an express lunch for those on the go, laid-back drinks and charcuterie of an afternoon, and a hearty farmhouse dinner to finish.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 180

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 130 people

Find out more

Our guest reviews for
The Sebel Brisbane

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,784 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,242 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Staff very helpful, hotel clean

Customer review rating 4.5/5

Anonymous Families - 15/01/2021 Confirmed reviews ALL

I wish to thank you for consistently providing me with a comfortable and pleasant stay. More so, my stay this time was stymied by the Hotspot lockdown. Your staff assisted me greatly with checking out earlier and arranging my reimbursement with no fuss. I will definitely continue to recommend the Sebel.

Dear Paula, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Huang Assistant Manager

Great Short Stay

Customer review rating 4.5/5

Greg Couples - 15/01/2021 Confirmed reviews ALL

Great Hotel central to everything within the CBD. Clean and comfortable with everything you need.

Dear Greg, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Huang Assistant Manager

Relaxing getaway in a well located hotel

Customer review rating 4.5/5

Chris Couples - 14/01/2021 Confirmed reviews ALL

Perfect location for our holiday. Easy access to shops, restaurants, and public transport, and botanical gardens for exercise. Room facilities enabled us to prepare our own meals if preferred to dine in.

Dear Chris, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Huang Assistant Manager

Great!

Customer review rating 4.5/5

Ash Solo - 11/01/2021 Confirmed reviews ALL

Premium room was exactly what i was after. 27th floor, so clean, spacious. Kitchenette was great. will stay again.

Dear Ash, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Huang Assistant Manager

Staff are wonderful, helpful and friendly

Customer review rating 4.5/5

Fantastic H. W. S. G. L. Business - 10/01/2021 Confirmed reviews ALL

We arrived very early in the morning as we had driven from NSW. the staff member was very obliging and managed to get us settled into a room quickly. He was friendly and extremely helpful and we sincerley appreciated his assistance. I have stayed at the Sebel many times and I would not stay anywhere else. Great l. and the rooms are very clean, the cleaning staff are also friendly and polite.

Dear Jan, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Huang Assistant Manager

Comfortable stay in the heart of the CBD

Customer review rating 4.5/5

Anton M. Couples - 09/01/2021 Confirmed reviews ALL

Very friendly reception, but had to wait quite a while to be checked in as no-one at reception on arrival. Comfortable room. Very good food at restaurant, but cocktails were disappointing.

Dear Anton, Thank you for taking the time to share your feedback. I sincerely apologize for the wait and thank you again for your patience. I will pass your comments onto our Executive Team for further review. We hope to welcome you back to our hotel very soon! Sincerely, Wayne Huang Assistant Manager

Wonderful staff

Customer review rating 4.5/5

Jessica P. Couples - 09/01/2021 Confirmed reviews ALL

Staff warm and welcoming - offered complimentary late checkout which was wonderful. Always have positive experiences staying at the Sebel Brisbane.

Dear Jessica, We very much appreciate your loyalty & comments regarding your recent stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I'm glad to hear that you enjoyed the complimentary late checkout which was offered upon check-in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasmeen Zahab (reception lady)

Great position

Customer review rating 4.5/5

Mark L. Couples - 09/01/2021 Confirmed reviews ALL

Enjoyed our stay as usual. Walk to everywhere, great service and clean rooms.

Dear Mark, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Huang Assistant Manager

2 bedroom perfect size for 4 adults & 2 kids

Customer review rating 4.5/5

Kat Families - 04/01/2021 Confirmed reviews ALL

We were looking for an apartment for 4 adults and 2 kids for a couple of nights as we explored the Christmas festivities in the city. The 2 bedroom (actually a studio and 1 bedroom interconnecting) was the perfect size! The kids shared the pull out sofa, so the adults all had their own rooms. Kitchen was small but had everything we needed for our 2 night stay. Great location for exploring the city and Southbank (took the bus over and back) - would definitely stay again!

Dear Katrina, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

Satisfied as always.

Customer review rating 4.5/5

Jose P. Families - 04/01/2021 Confirmed reviews ALL

Special mention to Larissa and Wayne for looking after us during our whole stay.

Dear Jose, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with Larissa and Wayne and the entire team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

We could not fault the the hotel and service

Customer review rating 4.5/5

Alex B. Families - 03/01/2021 Confirmed reviews ALL

We had to move hotels late at night due to the first hotel room being filthy and disgusting. I went in to the Cebel seeing a room was available close to check in time finishing explaining the poor experience we had with our current situation. Reception showed lots of empathy and you could see that they cared. They let me see the room first before agreeing to it and allowed me to check in right away even past the time frame. From the day we checked in to the last day the staff have excellent and friendly and willing to help right away. The room was very nice and very clean and I could not fault the hotel an anyway. Even at check out they hailed a big enough taxi and had a chat with us while waiting to keep us company and to make sure that the taxi helped us as well. Thank you for such a great experience and I highly recommend this hotel.

Dear Alex, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Huang Assistant Manager

Great Hotel in a great location

Customer review rating 4.5/5

Tracey Families - 01/01/2021 Confirmed reviews ALL

The Sebel is in a great central location. The room was modern, spacious and had everything you need. The pool and gym were also good. Lovely staff in reception.

Dear Tracey, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Huang Assistant Manager

Hubby in hospital

Customer review rating 4.5/5

Dee M. Couples - 31/12/2020 Confirmed reviews ALL

Very nice Christmas Day was a bit confusing had breakfast sent up because I went down at 9.30 Breakfast was awful could not eat it Missed my room a few times has to ring down and ask for housekeeping

Dear Dee, Thank you for taking the time to share your feedback. I would like to offer my sincerest apologies for your experience at The Croft House and Housekeeping. I will be following up with our Executive Team to ensure that this does not happen again. We hope to welcome you back to our hotel very soon! Sincerely, Wayne Huang Assistant Manager

On point as always

Customer review rating 4.5/5

Sam S. Couples - 30/12/2020 Confirmed reviews ALL

Staying at the Sebel is always seam less. Right through Covid the Sebel has attempted to produce a first class stay and I commend management as it has not been easy.

Dear Sam, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Huang Assistant Manager

Great room and great position

Customer review rating 4.5/5

Mike O. Couples - 28/12/2020 Confirmed reviews ALL

As nowhere else to provide this comment - initially tried to booking in online, but could not book in and arrange xmas day dinner at same time so rang hotel and spoke to front desk. They needed to speak to catering manager so said they would arrange room accommodation and xmas day dinner. No further communication for three days so rand front desk again, no booking had been made. So re-made booking again.

Dear Mike, Thank you for taking the time to share your feedback. First and foremost I want to sincerely apologize for this. We always strive to provide the best service to our guests and especially to our loyal guest such as yourself and on this occasion we did not exceed your basic expectation. Please be kind enough to contact me directly and I will personally ensure that your stay is impeccable. We hope to welcome you back to our hotel very soon! Sincerely, Wayne Huang Assistant Manager

Well located

Customer review rating 4.5/5

Peter Couples - 28/12/2020 Confirmed reviews ALL

There were no instructions provided for the cooker. Everything else was very satisfactory.

Dear Peter, Thank you for the great review of our hotel! Please do not hesitate to call reception if you need any assistance. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Huang Assistant Manager

Well located & always happy with service

Customer review rating 4.5/5

Robon R. Families - 27/12/2020 Confirmed reviews ALL

Brilliant service, you always go over & beyond.

Dear Robon, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Huang Assistant Manager

Very central.

Customer review rating 4.5/5

Pam M. Couples - 25/12/2020 Confirmed reviews ALL

Enjoyable stay,staff welcoming and helpful, good to have parking on site. Missed having a reference folder in the room, explaining use of air-conditioning, washing machine and entertainment .

Dear Pam, Thank you for the great review of our hotel! Our hotel compendium is now located digitally and can be accessed on the TV. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Huang Assistant Manager

Best hotel in Brisbane

Customer review rating 4.5/5

John G. Couples - 24/12/2020 Confirmed reviews ALL

It is always a pleasure to stay at the Sebel. It is a home away from home. The staff are very friendly and nothing is too much trouble. The hotel continues to get 10 out 10 for comfort and cleanliness. The restaurant provides good meals at a reasonable price.

Dear John , We very much appreciate your kind comments regarding your stay at the The Sebel Brisbane (home away from home). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the new year. Sincerely, Yasmeen Zahab

Another Good Stay

Customer review rating 4.5/5

Jared Business - 22/12/2020 Confirmed reviews ALL

Room available early as requested, only let down with this hotel is the lack of guest and visitor parking

Dear Jared, Thank you for the great review of our hotel! Unfortunately, the hotel only has limited parking spots available. We do apologize for the inconvenience. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Huang Assistant Manager

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