The Sebel Brisbane 4.5 stars

Customer review rating (ALL Rating) 4.3/5 1,962 reviews

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The Sebel Brisbane - Image 1
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Cnr Albert and Charlotte Street, 4000 BRISBANE, Australia

Description

Hotel extras

Offering apartment-style living with all the convenient facilities of a hotel, The Sebel Brisbane features onsite restaurant & bar, a sun-drenched recreation deck with heated lap pool, sauna and a fitness centre. Paid parking is available.

Our accommodation(s)

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Hotel location

The Sebel Brisbane

Cnr Albert and Charlotte Street
4000 BRISBANE
Australia

GPS:-27.471141, 153.02714

Telephone
Fax +61 7 3211 0299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE CROFT HOUSE

A taste of the country in the heart of the Brisbane. The Croft House has all of your needs covered - fresh barista made coffee, à la carte café dining, grab-to-go, bar snacks of an afternoon and bistro style dining of an evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,962 reviews

TripAdvisor Rating  4.0/5  1,314 reviews

Certificate of excellence 2023

Great location and enjoyed the room

Customer review rating 4.5/5

Ananda Business - Confirmed reviews ALL

Friendly and helpful staff at front desk

Dear Ananda S., We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Chan Front Office Duty Manager

Bad service

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

W excelled in early and left our details with a gentlemen at the front desk. We came back later after our function to a very rude member of staff (different staff member to previous) who stated she did not have any record of our checking in (noting that the precocious staff member had taken credit card details on a document that this staff member ‘couldn’t be bothered finding’. Another staff member got involved after I complained officially and then magically all Of our info previously provided was found. Horrendous service, she was extremely rude, raised her voice and spoke over us numerous times. Would never recommend this location based on the terrible experience with front desk

Great location - great rooms

Customer review rating 5.0/5

Steve Business - Confirmed reviews ALL

As a frequent visitor to Brisbane, and having stayed at many hotels, The Sebel was perfect for a week long stay. Big enough to not feel like I was in a fishbowl, with a location that allows easy walks to most of the Brisbane CBD.

Dear {guest_first_name} H., We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Chan Front Office Duty Manager

Good hotel in great location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I really enjoyed my stay at the Sebel for 6 nights. Right in the centre of Brisbane near good restaurants. Good facilities including pool, gym and sauna. Friendly staff. My thermos cup was left on the restaurant table at breakfast and the staff could not find it when I came back fotr it the next day. They should have made more effort to put it aside for me as it was the same staff on duty.

Dear Peter D., We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Chan Front Office Duty Manager

good location

Customer review rating 2.5/5

Warren Couples - Confirmed reviews ALL

room clean but dated, fridge not working told reception said it would be fixed on return. returned 4 hours later still not fixed staff at reception were very nice

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Other web-users rate our hotel

  • 713 reviews 9.4/10 Location
  • 1,070 reviews 7.3/10 Room
  • 959 reviews 8.4/10 Service
  • 50 reviews 3.2/10 WiFi
  • 381 reviews 7.3/10 Cleanliness
  • 128 reviews 7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.