The Sebel Brisbane 4.5 stars

We were transfered to this hotel after the Qld Gov took over the Sofitel for humanitarian reasons? Iwas not happy, but had no choice. The reception was welcoming and efficient, the room was small, very little cupboard space, no draws or any where to put luggage. Wood be O.K for short stay, but unsuitable for us. Had trouble trying to connect to the internet, even with help from staff. Gave up. Restaurant not open for dinner, breakfast, lunch only. Went for breakfast next day, had to enter off street outside of hotel . Very busy cafe serving outside take away. Hot food arrived same time as cereal, sent back until eaten first dish. Table very small not big enough to cater for our breakfast dishes. Loud thumping music not conducive for a quiet morning breakfast. Food good.

we had a conference in the albert 1 room, what a great room everything functioned perfectly, the lightly that could be dimmed, the IT equipment was perfect and worked efficiently , the staff member appointed to us was awesome, he deserves a pay rise!! food was great, service great, rooms were great and bed and pillows comfy.

Pleasant staff and very clean room

The staff were friendly and very accommodating. The Sebel is close to CBD and easy to access. The one bedroom apartment is well set out and has everything you need in the kitchen. The restaurant attached to the hotel is a bonus as it offers a range of menu items.

Great location and good rooms. Bar and restaurant staff really good and food was great looking out onto the main streets. Loved our stay and will be back again soon . Little bit of noise from rail works but to be expected right now

We were warmly welcomed and had an enjoyable stay. Parking was easy and convenient. First night we arrived as the restaurant was about to close but they welcomed us in and we had a very delicious meal, which was appreciated after a long day and travelling.

We have stayed at the Sebel a number of times when visiting Brisbane city & it never lets us down with the quality of the room, location & excellent staff.

welcoming from start to finish

Our stay was extremely pleasant. Great staff, very clean suites, excellent service.

After lockdowns & Covid cautious I was very happy to get back to the Sebel. Very lucky for an early check in & a 1 Bedroom Upgrade, I could not have enjoyed the Saturday night stay. more. After some work & appointments on Saturday I could rest & recover on Saturday night. .. though I did get a very inconvenient cramp :( my fault.. From the Great Welcome Gift of cheese and fruit etc & Croft House lunch & breakfast, the stay was a great 26 hours .... Happy ? .. reckon .. back this week .. subject to lockdown ... Cheers Keith

We have stayed here many times and it is always wonderful. The staff are always so friendly, polite and helpful. The location in the middle of the city is great and very convenient to get to everything in the city, Valley and SouthBank. The rooms are very comfortable and well furnished. I am sure we will be back!

Staff and Rooms all Good ,parking OK once you learn how to use it !! Big let down was Croft Restaurant , 3 days of Breakfast / Dinner was very disappointing . Orders regularly mixed up service about 2 out of 5 long waits with 6 to 8 customers . Breakfast one morning 1 bowl of cereal , 1 serve of toast and jam , 1 serve poached eggs/ toast , 2coffees 55 mins from ordering to finish 4 other people eating !! My service score reflects the Croft not hotel staff.

Staff were very helpful and supported me when I left my mobile phone in the taxi. I was able to get my mobile phone back in 30 min. Amazing. Breakfast was great and everything was so well organized and coordinated. Room was comfy and I commend the level of cleanliness.

Excellent service and most helpful

Requested items for our room to be there prior to arriving, in which they were not. No upgrade, even though there were rooms available, not made to feel 'welcome', room service was cold on arrival.