The Sebel Brisbane 4.5 stars

Customer review rating 4.5/5 9,936 reviews

ALLSAFE approved hotel

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How it works?
The Sebel Brisbane
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+ 23 Services

Hotel extras

Offering apartment-style living with all the convenient facilities of a hotel, The Sebel Brisbane features onsite restaurant & bar, a sun-drenched recreation deck with heated lap pool, sauna and a fitness centre. Paid parking is available.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Boat excursions
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Copy/print service available

Hotel location

The Sebel Brisbane

Cnr Albert and Charlotte St
4000 brisbane
australia

Tel: +61732243500

Fax: (+61)7/32110299

Check-in from 14h00

Check out up to 11h00

  • Bus :  Warrego HW (S4) Roma Street

  • By plane

    BRISBANE At 16km / 10 miles

  • By plane

    BRISBANE DOMESTIC At 16km / 9.94 miles

  • By boat

    EAGLE STREET PIER At 0.5km / 0.31 miles

  • By boat

    NORTH QUAY At 0.75km / 0.47 miles

  • By train

    CENTRAL STATION At 0.8km / 0.5 miles

GPS :-27.471141, 153.02714

Our accommodation(s)

Providing the luxury of space and the convenience of apartment-style living, The Sebel Brisbane offers a range of elegant accommodation options in the heart of the city. Guests looking for hotels in Brisbane can choose from a number of options at this sty lish hotel, with spacious guest rooms, and one and two bedroom apartments available. Recently refurbished, each apartment features a separate living and dining area with desk, a TV with satellite channels and movies on-demand, a full kitchen and laundry.

Our restaurants and bars

THE CROFT HOUSE

Type of cuisine: Bistro

A taste of the country in the heart of the Brisbane. The Croft House has all of your needs covered - fresh barista made coffee, à la carte café dining, grab-to-go, bar snacks of an afternoon and bistro style dining of an evening.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 180

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 130 people

Find out more

Our guest reviews for
The Sebel Brisbane

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,936 reviews

TripAdvisor Rating 4.0/5

1,263 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great Location

Customer review rating 4.0/5

Mrsflash Business - 19/09/2021 Confirmed reviews ALL

The rooms are always good, the restaurant staff are eager to please and pleasant. Some of the front desk staff need a little customer service re-training, but were pleasant enough until you ask for another 5 minutes to check out.

Dear Cathy, Thank you for taking the time to review your stay. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

Centrally located hotel - convenient to the city.

Customer review rating 4.0/5

Stan J. Couples - 11/09/2021 Confirmed reviews ALL

Centrally located located hotel ideally located walking distance from Brisbane city locations.

Dear Stanley, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

Pleasant and professional

Customer review rating 4.0/5

Sh Business - 11/09/2021 Confirmed reviews ALL

As usual good Accor service and location

Dear Stephen, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

Restful stay

Customer review rating 5.0/5

Charleen Solo - 10/09/2021 Confirmed reviews ALL

Great

Dear Charleen, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

Perfect location

Customer review rating 5.0/5

Anonymous Couples - 10/09/2021 Confirmed reviews ALL

Excellent stay fantastic location in Brisbane, walking distance to South Bank from the city

Dear Brian, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

Small hotel fairly central Brisbane

TripAdvisor rating 3.0/5

Hilary R 10/09/2021 TripAdvisor review

We were transfered to this hotel after the Qld Gov took over the Sofitel for humanitarian reasons? Iwas not happy, but had no choice. The reception was welcoming and efficient, the room was small, very little cupboard space, no draws or any where to put luggage. Wood be O.K for short stay, but unsuitable for us. Had trouble trying to connect to the internet, even with help from staff. Gave up. Restaurant not open for dinner, breakfast, lunch only. Went for breakfast next day, had to enter off street outside of hotel . Very busy cafe serving outside take away. Hot food arrived same time as cereal, sent back until eaten first dish. Table very small not big enough to cater for our breakfast dishes. Loud thumping music not conducive for a quiet morning breakfast. Food good.

well located

Customer review rating 4.5/5

Renee N. Business - 09/09/2021 Confirmed reviews ALL

we had a conference in the albert 1 room, what a great room everything functioned perfectly, the lightly that could be dimmed, the IT equipment was perfect and worked efficiently , the staff member appointed to us was awesome, he deserves a pay rise!! food was great, service great, rooms were great and bed and pillows comfy.

Dear Renee, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with Jarrad and our entire team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

Perfect location

Customer review rating 5.0/5

Greg C. Families - 08/09/2021 Confirmed reviews ALL

Pleasant staff and very clean room

Dear Gregory, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

Weekend stay

TripAdvisor rating 4.0/5

morribev 08/09/2021 TripAdvisor review

The staff were friendly and very accommodating. The Sebel is close to CBD and easy to access. The one bedroom apartment is well set out and has everything you need in the kitchen. The restaurant attached to the hotel is a bonus as it offers a range of menu items.

Great stay at the Sebel

TripAdvisor rating 5.0/5

timK5100CQ 07/09/2021 TripAdvisor review

Great location and good rooms. Bar and restaurant staff really good and food was great looking out onto the main streets. Loved our stay and will be back again soon . Little bit of noise from rail works but to be expected right now

timK5100CQ thank you for taking the time to review your stay. We do appreciate your positive comments and we are delighted you enjoyed our property and location. We look forward to seeing you again soon.

Centrally located and enjoyable stay.

Customer review rating 4.5/5

Happy C. Business - 05/09/2021 Confirmed reviews ALL

We were warmly welcomed and had an enjoyable stay. Parking was easy and convenient. First night we arrived as the restaurant was about to close but they welcomed us in and we had a very delicious meal, which was appreciated after a long day and travelling.

Dear Debra, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

Great Overnight Stay

Customer review rating 5.0/5

Steve B. Couples - 05/09/2021 Confirmed reviews ALL

We have stayed at the Sebel a number of times when visiting Brisbane city & it never lets us down with the quality of the room, location & excellent staff.

Dear Stephen, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

Quick trip

Customer review rating 4.5/5

Deirdre M. Business - 29/08/2021 Confirmed reviews ALL

welcoming from start to finish

Dear Deirdre, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

Great Stay,

Customer review rating 4.5/5

John G. Couples - 27/08/2021 Confirmed reviews ALL

Our stay was extremely pleasant. Great staff, very clean suites, excellent service.

Dear John, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

Return to Staycation

Customer review rating 4.5/5

Travelingsmithy Business - 19/08/2021 Confirmed reviews ALL

After lockdowns & Covid cautious I was very happy to get back to the Sebel. Very lucky for an early check in & a 1 Bedroom Upgrade, I could not have enjoyed the Saturday night stay. more. After some work & appointments on Saturday I could rest & recover on Saturday night. .. though I did get a very inconvenient cramp :( my fault.. From the Great Welcome Gift of cheese and fruit etc & Croft House lunch & breakfast, the stay was a great 26 hours .... Happy ? .. reckon .. back this week .. subject to lockdown ... Cheers Keith

Dear Keith, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

Great Hotel

TripAdvisor rating 5.0/5

KCrC2011 17/08/2021 TripAdvisor review

We have stayed here many times and it is always wonderful. The staff are always so friendly, polite and helpful. The location in the middle of the city is great and very convenient to get to everything in the city, Valley and SouthBank. The rooms are very comfortable and well furnished. I am sure we will be back!

Many thanks for your delightful review KCrC2011. We greatly appreciate your loyalty and we always look forward to welcoming you back. See you again in the near future. Regards, Kristian

Restaurant Disservice

TripAdvisor rating 4.0/5

V6853IVdenisg 10/08/2021 TripAdvisor review

Staff and Rooms all Good ,parking OK once you learn how to use it !! Big let down was Croft Restaurant , 3 days of Breakfast / Dinner was very disappointing . Orders regularly mixed up service about 2 out of 5 long waits with 6 to 8 customers . Breakfast one morning 1 bowl of cereal , 1 serve of toast and jam , 1 serve poached eggs/ toast , 2coffees 55 mins from ordering to finish 4 other people eating !! My service score reflects the Croft not hotel staff.

V6853IVdenisg thanks for letting us know of the issues you experienced in The Croft House. Please rest assured we will be following the matter up with the team and will be rescheduling training where required. We're happy to read your stay at The Sebel Brisbane was good overall and we hope to welcome you back again soon. Regards, Kristian

True hospitality

Customer review rating 5.0/5

Desni C. Business - 06/08/2021 Confirmed reviews ALL

Staff were very helpful and supported me when I left my mobile phone in the taxi. I was able to get my mobile phone back in 30 min. Amazing. Breakfast was great and everything was so well organized and coordinated. Room was comfy and I commend the level of cleanliness.

Dear Desni, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

Most accommodating

Customer review rating 4.5/5

F. Business - 02/08/2021 Confirmed reviews ALL

Excellent service and most helpful

Dear Dudley, Thank you for taking the time to review your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Kristian Lindhe General Manager

Have stayed many times before however this time lacked the welcoming feeling

Customer review rating 3.0/5

Peter S. Families - 02/08/2021 Confirmed reviews ALL

Requested items for our room to be there prior to arriving, in which they were not. No upgrade, even though there were rooms available, not made to feel 'welcome', room service was cold on arrival.

Dear Peter, Thank you for taking the time to tell us about your experience at the The Sebel Brisbane. It was disappointing to read that your experience did not meet your expectations, please allow me to express my sincerest apologies. I will be discussing your comments with our executive committee to ensure the issues are addressed and measures are put in place to improve on the service we offer moving forward. I appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Kristian Lindhe General Manager

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