The Sebel Brisbane 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,728 reviews

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The Sebel Brisbane - Image 1
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Cnr Albert and Charlotte Street, 4000 BRISBANE, Australia

Description

Hotel extras

Offering apartment-style living with all the convenient facilities of a hotel, The Sebel Brisbane features onsite restaurant & bar, a sun-drenched recreation deck with heated lap pool, sauna and a fitness centre. Paid parking is available.

Our accommodation(s)

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Room 1

Hotel location

The Sebel Brisbane

Cnr Albert and Charlotte Street
4000 BRISBANE
Australia

GPS:-27.471141, 153.02714

Telephone
Fax +61 7 3211 0299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE CROFT HOUSE

A taste of the country in the heart of the Brisbane. The Croft House has all of your needs covered - fresh barista made coffee, à la carte café dining, grab-to-go, bar snacks of an afternoon and bistro style dining of an evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,728 reviews

Customer review rating 4.5/5

Chrystelle J. Business - Confirmed reviews ALL

Dear Chrystelle, Thank you for taking the time to share your feedback following your recent stay at The Sebel Brisbane. We’re delighted to hear you found the hotel comfortable and well located, with easy access to the Queen Street Mall, public transport, coffee shops and the City Botanic Gardens. It’s also wonderful to know you enjoyed the quiet room, thoughtful amenities and bathroom lighting, and that our team helped make your stay a positive one. Thank you as well for your helpful suggestions regarding in-room phone charging facilities. We’re always looking for ways to improve the guest experience, and feedback like yours is greatly appreciated. I’m sorry to hear the air-conditioning controls were a little difficult to navigate during your stay. We’ll certainly review this feedback with our team to ensure guests receive clearer guidance when needed. We truly appreciate your kind comments and your recommendation, and we hope to welcome you back to The Sebel Brisbane again soon for another comfortable stay. Warm regards, Hannah J. Front Office Manager

Customer review rating 4.0/5

Kerry S. Couples - Confirmed reviews ALL

Dear Kerry, Thank you for taking the time to share your feedback following your recent stay at The Sebel Brisbane. Firstly, I'd like to sincerely apologise for the confusion surrounding your reservation. I can certainly appreciate how frustrating it must have been to arrive and discover that the requested date change had not been actioned after you had been assured it would be. While I'm pleased our team was able to arrange a room for you and that you enjoyed the upgraded apartment, we understand this situation should have been handled correctly from the outset. I'm delighted to hear that the team member who assisted you on arrival was able to resolve the issue and help turn your experience around. I'll be sure to pass on your kind comments and recognition to her, they will be greatly appreciated. It's also wonderful to know you enjoyed your stay overall, particularly the apartment, breakfast and cleanliness, and that you would choose to stay with us again. We truly value your loyalty as an ALL Gold member and appreciate your understanding. Thank you again for your honest feedback. We look forward to welcoming you back to The Sebel Brisbane for a much smoother experience next time. Warm regards, Hannah Jones Front Office Manager

Customer review rating 5.0/5

Jennifer B. Couples - Confirmed reviews ALL

Dear Jennifer, Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and appreciated our hotel's convenient location. It is especially rewarding to know that you have chosen to stay with us before and that your experience has encouraged you to return again in the future. Your continued support and loyalty mean a great deal to our team. We look forward to welcoming you back for another enjoyable stay and providing the same high standard of hospitality you have come to expect. Kind regards, Evie Front Office Duty Manager

Customer review rating 5.0/5

Lew T. Couples - Confirmed reviews ALL

Dear Lew, Thank you for your fantastic review! We're thrilled to hear that you consider us the "best spot in Brisbane" and "heaven in Brisbane." Such wonderful feedback truly means the world to our team and is exactly what we strive to achieve for every guest. It was a pleasure having you stay with us, and we sincerely appreciate your kind words. We look forward to welcoming you back again soon for another heavenly stay in the heart of Brisbane. Warm regards, Evie Front Office Duty Manager

Customer review rating 5.0/5

Colleen B. Solo - Confirmed reviews ALL

Dear Colleen, Thank you so much for your wonderful review and for choosing to stay with us again at The Sebel Brisbane. It was a pleasure to welcome you back, and I'm delighted to hear that you felt recognised and warmly welcomed from the moment you arrived. We love being able to acknowledge our returning guests, and it's wonderful to know this made you feel valued. Thank you also for your perfect scores across every aspect of your stay. As one of our valued ALL Gold members and a returning guest, your continued loyalty means a great deal to us. We're thrilled that your accommodation, breakfast, cleanliness and overall experience all met your expectations. We truly appreciate your kind words and your ongoing support. We look forward to welcoming you back for another exceptional stay on your next visit to Brisbane. Warm regards, Hannah Jones Front Office Manager The Sebel Brisbane

Other web-users rate our hotel

  • 707 reviews 9.6/10 Location
  • 926 reviews 6.9/10 Room
  • 980 reviews 8.9/10 Service
  • 18 reviews 4.9/10 WiFi
  • 340 reviews 5.9/10 Cleanliness
  • 164 reviews 5.7/10 Value
  • 135 reviews 6.2/10 Breakfast

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