The Sebel Brisbane 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,833 reviews

The Sebel Brisbane - Image 1
The Sebel Brisbane - Image 2
The Sebel Brisbane - Image 3
The Sebel Brisbane - Image 4

Description

Hotel extras

Offering apartment-style living with all the convenient facilities of a hotel, The Sebel Brisbane features onsite restaurant & bar, a sun-drenched recreation deck with heated lap pool, sauna and a fitness centre. Paid parking is available.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

The Sebel Brisbane

Cnr Albert and Charlotte Street
4000 BRISBANE
Australia

GPS:-27.471141, 153.02714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE CROFT HOUSE

A taste of the country in the heart of the Brisbane. The Croft House has all of your needs covered - fresh barista made coffee, à la carte café dining, grab-to-go, bar snacks of an afternoon and bistro style dining of an evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,833 reviews

TripAdvisor Rating  4.2/5  1,334 reviews

Customer review rating 4.0/5

Julie C. Couples - Confirmed reviews ALL

This hotel is located in a great location in the heart of Brissie, short walking distance to Queen street mall & multiple restaurants, 2 blocks from the botanic gardens which has a beautiful walkway/cycleway along the Brisbane river, the hotel itself is an older hotel but it is well maintained, clean & the staff are wonderful, great hotel they made it feel like home

Dear Julie, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evie, Front Office Duty Manager

Customer review rating 3.0/5

Pascal R. Families - Confirmed reviews ALL

Poor mattress in the main bedroom, sofa bed mattress very old and uncomfortable. Carpet look dirty.Slow wifi, no buffet breakfast. Good situation, nice pool area, personal very nice.

Dear Pascal, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ken Chan Front Office Duty Manager

Customer review rating 4.0/5

Noel M. Couples - Confirmed reviews ALL

Nice room. Staff were helpful. Little disappointed with cleanliness of room. One bin had not been emptied. Fridge freezer had ice and partials of dirt. Rest of room was well presented. Pool and gym are good. Was not advised prior to booking that restaurant was closed for dinner. Meals at breakfast and lunch were great value with Accor membership

Dear Noel, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evie, Front Office Manager

Customer review rating 2.0/5

William D. Couples - Confirmed reviews ALL

The breakfast option was not good value for money. The room was ok but dated, the air-conditioning didn't work properly and couldn't be adjusted

Dear William, Thank you for taking the time to share your feedback. We’re sorry to hear that the breakfast did not meet your expectations in terms of value, and that aspects of the room felt dated. We also apologise for the inconvenience caused by the air-conditioning not functioning as expected. Your comments have been shared with our team so we can review these areas and make improvements where possible. We do appreciate your feedback, as it helps us enhance the experience for future guests, and we hope we may have the opportunity to welcome you back again. Warm Regards, Evie, Front Office Duty Manager

Customer review rating 5.0/5

Genevieve G. Families - Confirmed reviews ALL

Very welcoming, comfortable room

Dear Genevieve, We very much appreciate your comments regarding your stay at the The Sebel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evie, Front Office Duty Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 759 reviews 9.5/10 Location
  • 1,015 reviews 6.8/10 Room
  • 1,044 reviews 8.7/10 Service
  • 16 reviews 1/10 WiFi
  • 373 reviews 6/10 Cleanliness
  • 136 reviews 6.9/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Brisbane