The Sebel Brisbane 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,826 reviews

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The Sebel Brisbane - Image 1
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Cnr Albert and Charlotte Street, 4000 BRISBANE, Australia

Description

Hotel extras

Offering apartment-style living with all the convenient facilities of a hotel, The Sebel Brisbane features onsite restaurant & bar, a sun-drenched recreation deck with heated lap pool, sauna and a fitness centre. Paid parking is available.

Our accommodation(s)

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Hotel location

The Sebel Brisbane

Cnr Albert and Charlotte Street
4000 BRISBANE
Australia

GPS:-27.471141, 153.02714

Telephone
Fax +61 7 3211 0299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE CROFT HOUSE

A taste of the country in the heart of the Brisbane. The Croft House has all of your needs covered - fresh barista made coffee, à la carte café dining, grab-to-go, bar snacks of an afternoon and bistro style dining of an evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,826 reviews

TripAdvisor Rating  4.2/5  1,334 reviews

Customer review rating 5.0/5

Maree K. Friends - Confirmed reviews ALL

The location is absolutely beautiful. The hotel has a great gym, a lovely swimming pool, and a spacious sauna, all of which add to a very relaxing stay. The team was really helpful and nice.

Dear Maree, Thank you for your positive feedback regarding your recent stay. We are delighted that you enjoyed our prime location, fitness facilities, and the attentive service from our team. Your kind words inspire us to continue providing exceptional experiences. Best regards, Evie, Front Office Duty Manager

Customer review rating 5.0/5

Connor G. Couples - Confirmed reviews ALL

Staff looked after me very well. Rooms were well maintained. Will definitely be back.

Dear Connor, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our central location and the attentive service provided by our staff. We look forward to welcoming you back for another enjoyable visit. Best regards, Evie, Front Office Duty Manager

Customer review rating 4.5/5

Neil O. Friends - Confirmed reviews ALL

Good

Dear Neil, Thank you for your positive feedback regarding your stay. We are delighted to hear that you enjoyed your room and had a good experience with us. We look forward to welcoming you back to The Sebel Brisbane in the future. Best regards, Evie, Front Office Duty Manager

Customer review rating 1.5/5

Sergei B. Couples - Confirmed reviews ALL

Not worth its price and its star rating. The rooms were outdated. There was dust on shelves everywhere and stains on the bedsheet. WiFi signal was weak. It was noisy at night (!) due to construction works near the hotel (not a hotel's fault though, but just to give you the whole picture of our experience). The recepcionists were nice, but the manager service was terrible. The AC stopped working on our third day there (+30 outside). We asked what's up in the afternoon, and the manager said that the worker would come and fix everything in an hour. After three hours of waiting we had to go down and ask him again, and he finally admitted they couldn't fix it right now and offered us another, more spacious room (which was nice!). He mentioned that he "interrupted his dinner to solve our problem" and that we "should not complain" because we "were offered a better room". Things get broken from time to time: just accept that and offer a solution with apologies and without this passive-aggressive BS. Instead, we had to stay in a sauna for half a day, remind him twice about the issue (so he was not proactive at all), and after all listen to how he went above and beyond to help us (although he clearly didn't). Again, for a 3* hotel with a twice lower price it might have been not that disappointing... From the Sebel, I expected much better... everything. The location was good though!

Customer review rating 5.0/5

David T. Couples - Confirmed reviews ALL

staff were excellant

Dear David, Thank you for your kind words regarding our friendly team and great location. We are delighted to hear that you had a positive experience with our team during your stay. Best regards, Ho Lee Front Office Manager The Sebel Brisbane

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Other web-users rate our hotel

  • 765 reviews 9.5/10 Location
  • 1,022 reviews 6.6/10 Room
  • 1,041 reviews 8.7/10 Service
  • 22 reviews 2.2/10 WiFi
  • 380 reviews 5.8/10 Cleanliness
  • 141 reviews 7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.