The Sebel Brisbane 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,745 reviews

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The Sebel Brisbane - Image 1
The Sebel Brisbane - Image 2
The Sebel Brisbane - Image 3
The Sebel Brisbane - Image 4
Cnr Albert and Charlotte Street, 4000 BRISBANE, Australia

Description

Hotel extras

Offering apartment-style living with all the convenient facilities of a hotel, The Sebel Brisbane features onsite restaurant & bar, a sun-drenched recreation deck with heated lap pool, sauna and a fitness centre. Paid parking is available.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Studio

Premium Studio Hotel Room

Photo out of - Premium Studio Hotel Room

Guaranteed high floor with view of the Brisbane city skyline. Featuring Premium amenities including Nespresso pod machine, these studio rooms are the perfect setting for a relaxing stay

  • Views:

    City View

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Illy coffee machine
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View
See availabilities

Apartment

One Bedroom Premium Apartment

Photo out of - One Bedroom Premium Apartment

A Premium experience with a view of the Brisbane skyline from your own balcony. Featuring fully equipped kitchen and Premium amenities including Nespresso pod machine, these apartments are everything you need for a pleasant stay

  • Views:

    City View

Max. number of persons
4
Area
From 59 m² / 635 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Mini Bar
  • Pots/Pans/Dishes
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Two Bedroom Standard Apartment

Photo out of - Two Bedroom Standard Apartment

Spaciously designed (93sqm) perfect for families, friends or sharing colleagues - 1 bedroom apartment and interconnecting studio, kitchen, laundry, living area, balcony, separate bedrooms and 2 bathrooms. Bedding is 2 kings or 1 king & 2 single beds.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 93 m² / 1001 sq ft

Bedding

King size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Two Bedroom Premium Apartment

Photo out of - Two Bedroom Premium Apartment

A premium experience with guaranteed high floor and city views. Facilities include kitchen, laundry, 2 bedrooms, 2 bathrooms & a living room with balcony, Nespresso Pod machine and premium bathroom amentities and complimentary bottled waters

  • Views:

    City View

Max. number of persons
6
Area
From 93 m² / 1001 sq ft

Bedding

King size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Mini Bar
  • Pots/Pans/Dishes
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

The Sebel Brisbane

Cnr Albert and Charlotte Street
4000 BRISBANE
Australia

GPS:-27.471141, 153.02714

Telephone
Fax +61 7 3211 0299
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 101 rooms
  • 100 non-smoking rooms
  • 30 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge

Business

5 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Stroller available

Well-being

Outdoor swimming pool

  • Outside
  • On site

Hotel Gymnasium

  • On site
  • Sauna room
  • On site
  • Indoor parking
  • Private
  • No parking space
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 27.73 € 45 AUD Per day

Security

  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

THE CROFT HOUSE

Photo out of - THE CROFT HOUSE

A taste of the country in the heart of the Brisbane. The Croft House has all of your needs covered - fresh barista made coffee, à la carte café dining, grab-to-go, bar snacks of an afternoon and bistro style dining of an evening.

Cooking style
Bistro
Capacity
50
Accessibility
Accessible service
4000 Brisbane, Australia
Telephone +61 7 3224 3549
Menu PDF
Find out more and book
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Thematic parties and animation

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Visa

Wine and other drinks information

  • Wine by the glass available

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

A taste of the country in the heart of the Brisbane. The Croft House has all of your needs covered - fresh barista made coffee, à la carte café dining, grab-to-go, bar snacks of an afternoon and bistro style dining of an evening.

Book

Situated close to Brisbane Botanic Gardens, The Sebel Brisbane offers the ideal location for beautiful Brisbane weddings. The hotel features elegant event space, exceptional facilities and a specialist wedding coordinator to ensure each moment is perfect.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,745 reviews

Customer review rating 5.0/5

Jasmin W. Solo - Confirmed reviews ALL

Dear Jasmin, Thank you so much for your wonderful review and for awarding us a perfect score following your stay. It was a pleasure to welcome you to The Sebel Brisbane, and I'm so pleased to hear you found your apartment clean, spacious and comfortable. It's fantastic to know our team made such a positive impression, and I really appreciate your kind words about Chris and myself. I'll be sure to pass your feedback on to the rest of the team as well. Thank you also for your feedback regarding dietary options in the restaurant. We appreciate you highlighting this and will certainly pass your comments on to our chef and restaurant team to consider as they continue developing the menu. We truly appreciate your recommendation and hope we have the opportunity to welcome you back again soon. Kind regards, Hannah Jones Front Office Manager

Customer review rating 3.5/5

Daniel K. Business - Confirmed reviews ALL

Dear Daniel, Thank you for taking the time to share your feedback following your recent business stay with us. I'm pleased to hear you found our location convenient and well suited for your trip, and that you enjoyed a smooth check-in, check-out and reliable WiFi during your stay. I do, however, appreciate you bringing the mould on the blinds to our attention. This certainly isn't the standard we aim to provide, and I've shared your comments with our Housekeeping team so the room can be inspected and addressed immediately. We value your feedback as it helps us improve, and we hope we'll have the opportunity to welcome you back for a much better experience on your next visit to Brisbane. Kind regards, Hannah Jones Front Office Manager

Customer review rating 1.5/5

Denis V. Couples - Confirmed reviews ALL

Dear Denis, Thank you for taking the time to share your feedback following your recent stay with us. I'm genuinely sorry to hear that you and your partner were left feeling so disappointed with your experience at The Sebel Brisbane, particularly when the accommodation and facilities were not what you had expected when making your booking. I appreciate your comments regarding the room's furnishings, lack of views, ventilation and heating, as well as the shower-over-bath configuration. I understand that these features may not suit everyone's preferences, and I'm sorry that the room did not provide the level of comfort you were hoping for. I'm also disappointed to hear that our breakfast offering was such a letdown. While we provide an à la carte breakfast experience through our restaurant rather than a traditional buffet, I understand this may have been different from what you were expecting, and we certainly appreciate your feedback. As a Silver member, we value your continued loyalty to Accor, and it's particularly disappointing to know that this experience has left you with such a negative impression of both the hotel and the loyalty programme. Thank you again for your honest comments. I'm sorry we weren't able to provide the experience you had anticipated, and I hope we may have the opportunity to restore your confidence in The Sebel Brisbane in the future. Warm Regards, Chris Duty Manager The Sebel Brisbane

Customer review rating 4.5/5

Bruce B. Couples - Confirmed reviews ALL

Dear Bruce, Thank you for taking the time to share your feedback following your recent stay with us. I'm delighted to hear you had such an enjoyable visit and that you found our location convenient, the check-in and check-out process easy, and the bedding comfortable. It's also wonderful to know our facilities and team helped make your stay a positive one. We really appreciate your recommendation and your continued loyalty as an ALL Gold member. It was a pleasure to welcome you, and we hope to see you again the next time you're visiting Brisbane. Kind regards, Hannah Jones Front Office Manager

Customer review rating 4.5/5

Christine M. Families - Confirmed reviews ALL

Dear Christine, Thank you for taking the time to share your wonderful feedback following your recent stay with us. We're delighted to hear you enjoyed your weekend in the city and found our location convenient, with easy access to dining options, shopping, groceries, and transport. It's also great to know that your apartment was well equipped and that the kitchenette and washer/dryer were helpful during your stay. We're pleased to hear our reception team provided a friendly and helpful welcome and farewell, and we will be sure to share your kind words with the team. Thank you again for choosing to stay with us and for your continued support as a Silver ALL member. We look forward to welcoming you and your family back to The Sebel Brisbane for another great stay. Kind regards, Hannah Jones Front Office Manager The Sebel Brisbane

Dear Rebecca, Thank you for taking the time to share your experience with us. I'm genuinely sorry to hear how disappointing your stay was, particularly when travelling for business and simply wanting a comfortable place to relax after a busy day. Firstly, I'm very disappointed to hear about the cleanliness of your bathtub. Finding hair left behind is completely unacceptable and certainly not the standard we expect from our Housekeeping team. I'll ensure your comments are passed on for follow-up. I also completely understand your frustration regarding our dining options. Having specifically chosen our hotel for room service, only to discover that dinner was unavailable, would have been disappointing enough. To then receive conflicting information about the gluten-free breakfast options, followed by an early morning phone call advising that your breakfast couldn't be provided, is certainly not the experience you should have had. We sincerely apologise for the inconvenience and poor communication. I'm equally sorry that the nearby overnight construction works disrupted your sleep. While these works are outside the hotel's control, I appreciate your concerns regarding the lack of advance notice, particularly when a peaceful night's rest is so important. I completely understand why these experiences have left you reluctant to return. Your feedback highlights several areas where we need to do better, particularly cleanliness, communication and ensuring our advertised services accurately reflect what is available. Thank you again for bringing these concerns to our attention. I'm truly sorry that we let you down on this occasion. Kind Regards, The Sebel Brisbane Team

Customer review rating 0.5/5

Kevin N. Couples - Confirmed reviews ALL

Musty smell in room. Shower not working. 24/7 construction works next door to which we were not notified about in advance.

Dear Kevin, Thank you for sharing your feedback following your recent stay with us. I'm genuinely sorry to hear that you and your partner had such a disappointing experience. A comfortable room and a good night's rest are the very basics of any hotel stay, and it's clear that we fell well short of your expectations. I'm particularly concerned to hear about the musty smell in your room and the shower not working. These are certainly not the standards we expect to provide, and I'll ensure your comments are shared with our Housekeeping and Maintenance teams for further investigation. I also completely understand your frustration regarding the ongoing construction works nearby, particularly as you were not made aware of them before your arrival. While these works are outside the hotel's control, we recognise how disruptive the noise can be and how important it is for guests to be informed so they can plan accordingly. It's especially disappointing to know that your experience has left you unwilling to recommend us. We appreciate you bringing these concerns to our attention, and I'm sincerely sorry that we weren't able to provide the comfortable and relaxing stay you both deserved. Thank you again for your honest feedback. We hope there may be an opportunity to restore your confidence in The Sebel Brisbane in the future. Warm Regards, Chris, Duty Manager The Sebel Brisbane

Customer review rating 5.0/5

Jasmin W. Solo - Confirmed reviews ALL

The staff are very welcoming and helpful! They're great at giving directions! Privacy is maintained and respected! Fully stocked mini bar and snacks. If on a special diet, best to arrange something ahead.

Dear Jasmin, Thank you so much for your wonderful review and for awarding us a perfect score following your stay. It was a pleasure to welcome you to The Sebel Brisbane, and I'm so pleased to hear you found your apartment clean, spacious and comfortable. It's fantastic to know our team made such a positive impression, and I really appreciate your kind words about Chris and myself. I'll be sure to pass your feedback on to the rest of the team as well. Thank you also for your feedback regarding dietary options in the restaurant. We appreciate you highlighting this and will certainly pass your comments on to our chef and restaurant team to consider as they continue developing the menu. We truly appreciate your recommendation and hope we have the opportunity to welcome you back again soon. Kind regards, Hannah Jones Front Office Manager

Customer review rating 3.5/5

Daniel K. Business - Confirmed reviews ALL

Well located hotel and very easy and convenient for a short business trip. I did notice mold on the blinds but I spent most time outside for work

Dear Daniel, Thank you for taking the time to share your feedback following your recent business stay with us. I'm pleased to hear you found our location convenient and well suited for your trip, and that you enjoyed a smooth check-in, check-out and reliable WiFi during your stay. I do, however, appreciate you bringing the mould on the blinds to our attention. This certainly isn't the standard we aim to provide, and I've shared your comments with our Housekeeping team so the room can be inspected and addressed immediately. We value your feedback as it helps us improve, and we hope we'll have the opportunity to welcome you back for a much better experience on your next visit to Brisbane. Kind regards, Hannah Jones Front Office Manager

Customer review rating 1.5/5

Denis V. Couples - Confirmed reviews ALL

Small apartment block without hotel features. No views. Cheaply built and furnished. No proper ventilation or heater, shower in the bathtub. No buffet breakfast, just covers meals in adjacent cafe.

Dear Denis, Thank you for taking the time to share your feedback following your recent stay with us. I'm genuinely sorry to hear that you and your partner were left feeling so disappointed with your experience at The Sebel Brisbane, particularly when the accommodation and facilities were not what you had expected when making your booking. I appreciate your comments regarding the room's furnishings, lack of views, ventilation and heating, as well as the shower-over-bath configuration. I understand that these features may not suit everyone's preferences, and I'm sorry that the room did not provide the level of comfort you were hoping for. I'm also disappointed to hear that our breakfast offering was such a letdown. While we provide an à la carte breakfast experience through our restaurant rather than a traditional buffet, I understand this may have been different from what you were expecting, and we certainly appreciate your feedback. As a Silver member, we value your continued loyalty to Accor, and it's particularly disappointing to know that this experience has left you with such a negative impression of both the hotel and the loyalty programme. Thank you again for your honest comments. I'm sorry we weren't able to provide the experience you had anticipated, and I hope we may have the opportunity to restore your confidence in The Sebel Brisbane in the future. Warm Regards, Chris Duty Manager The Sebel Brisbane

Customer review rating 4.5/5

Bruce B. Couples - Confirmed reviews ALL

Very happy. Bedding comfy. Facilities as expected. Convenient location.

Dear Bruce, Thank you for taking the time to share your feedback following your recent stay with us. I'm delighted to hear you had such an enjoyable visit and that you found our location convenient, the check-in and check-out process easy, and the bedding comfortable. It's also wonderful to know our facilities and team helped make your stay a positive one. We really appreciate your recommendation and your continued loyalty as an ALL Gold member. It was a pleasure to welcome you, and we hope to see you again the next time you're visiting Brisbane. Kind regards, Hannah Jones Front Office Manager

Customer review rating 4.5/5

Christine M. Families - Confirmed reviews ALL

Spent a weekend in the City with everything at our fingertips…food options, grocery items, Queen Street Mall, and access to transport. The reception staff were friendly and helpful on arrival and check out. Rooms were clean and well maintained.

Dear Christine, Thank you for taking the time to share your wonderful feedback following your recent stay with us. We're delighted to hear you enjoyed your weekend in the city and found our location convenient, with easy access to dining options, shopping, groceries, and transport. It's also great to know that your apartment was well equipped and that the kitchenette and washer/dryer were helpful during your stay. We're pleased to hear our reception team provided a friendly and helpful welcome and farewell, and we will be sure to share your kind words with the team. Thank you again for choosing to stay with us and for your continued support as a Silver ALL member. We look forward to welcoming you and your family back to The Sebel Brisbane for another great stay. Kind regards, Hannah Jones Front Office Manager The Sebel Brisbane

Customer review rating 5.0/5

Joji M. Families - Confirmed reviews ALL

Due to family commitment in the city, we decided as a couple to book a room overnight. The staff (Chris) who attended to us was so calm and very professional in the way he speaks and making sure that our request for a room on the lower level was met with the best possible way.

Dear Joji, Thank you for taking the time to share your wonderful feedback following your recent stay with us. We're delighted to hear that you chose The Sebel Brisbane for your overnight stay and that our team was able to assist with your request. It's fantastic to hear your kind words about Chris and the calm, professional service he provided while helping arrange a room that suited your needs. We will be sure to share your feedback with him. We're also pleased to hear you found the ALL App easy to use and that your overall experience, including your accommodation and breakfast, was a 100/100 experience. Thank you for choosing to stay with us, and we appreciate your continued support as a Gold ALL member. We look forward to welcoming you back to The Sebel Brisbane on your next visit to Brisbane. Kind regards, Hannah Jones Front Office Manager The Sebel Brisbane

Customer review rating 3.5/5

Lynn R. Business - Confirmed reviews ALL

The check in staff were friendly, however they wanted to charge me for the room when it had already been paid for by my company. The carpet in my room had 2 large tears in it and I tripped over it as I walked into the bedroom with my case. The room was clean neat and tidy. I've always found the staff friendly and helpful.

Dear Lynn, Thank you for taking the time to share your feedback following your recent stay with us. I'm pleased to hear you found your room clean and tidy and that our team were friendly and helpful throughout your stay. I'm sorry to hear about the confusion at check-in regarding your company's payment arrangements. We understand how frustrating that would have been, particularly when the booking had already been organised on your behalf. I'm sorry to hear about the condition of the carpet in your room and that it caused you to trip. Thank you for letting us know. Your feedback has been shared with our maintenance team so the room can be inspected and any required repairs carried out. We appreciate you taking the time to provide your feedback, as it helps us identify areas where we can continue to improve. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Kind regards, Hannah Jones Front Office Manager

Customer review rating 4.5/5

Peter O. Business - Confirmed reviews ALL

Short but comfortable

Dear Peter, Thank you for taking the time to share your feedback following your recent stay at The Sebel Brisbane. We are delighted to hear you enjoyed your stay and found your apartment comfortable, clean and well suited for your visit. It is wonderful to know that our team, facilities and overall experience met your expectations. We also appreciate your feedback regarding our sustainability efforts. We are pleased that you noticed our sustainability signage in the bathroom as we continue to look for ways to support more environmentally conscious practices. Thank you again for choosing to stay with us, and we look forward to welcoming you back to The Sebel Brisbane for another comfortable stay in the future. Kind regards, Hannah Jones Front Office Manager

Customer review rating 5.0/5

Craig S. Couples - Confirmed reviews ALL

The Sebel is an excellent option for stays in this exciting and thriving little metropolis. Nightly entertainment areas, shopping malls and retail outlets along with a myriad of food options abound and all within quick walking distances.

Dear Craig, Thank you for taking the time to share your wonderful feedback following your recent stay with us at The Sebel Brisbane. We are delighted to hear you enjoyed our central location and the convenience of being within walking distance of Brisbane’s dining, shopping and entertainment precincts. It is fantastic to know our location helped you make the most of your time in the city. We are also pleased that you found our apartments and public areas exceptionally clean, and that your overall experience, from booking through the ALL Accor app to arrival and departure, was seamless. Thank you for your continued loyalty as an ALL Gold member and for recommending The Sebel Brisbane. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay. Kind regards, Hannah Jones Front Office Manager

Customer review rating 4.5/5

Andrew S. Couples - Confirmed reviews ALL

Friendly and helpful staff . Clean and comfortable room with a good bed .

Dear Andrew, Thank you for taking the time to share your feedback following your recent stay at The Sebel Brisbane. We're delighted to hear you enjoyed our central location and that our team made you feel welcome with friendly and helpful service. It's also wonderful to know you found your room clean and comfortable, with a good night's sleep thanks to the comfortable bed. We appreciate your kind comments about your breakfast, WiFi, and our sustainability efforts, and we're especially grateful for your continued loyalty as an ALL Gold member. Thank you again for your recommendation. We look forward to welcoming you back to The Sebel Brisbane on your next visit. Warm regards, The Sebel Brisbane team

Customer review rating 4.5/5

Julia M. Business - Confirmed reviews ALL

I had a five night stay at Sebel Brisbane, wonderful room so comfy the bed was amazing and amenities great. Breakfast was fabulous with great coffee. As a platinum member the variety for breakfast was excellent. The location was awesome as well walking distance to everything.

Dear Julia, Thank you for taking the time to share your feedback following your five-night stay at The Sebel Brisbane. We are delighted to hear that you enjoyed the comfort of your room, the hotel amenities, and our fabulous breakfast selection. It is also wonderful to know that our central location made it easy for you to explore Brisbane. As a valued Platinum member, we truly appreciate your continued loyalty and are pleased that you enjoyed the variety offered at breakfast. Your kind recognition of our team (especially Barry Bones!) will be shared with the team as encouragement to continue delivering exceptional service. We also appreciate your feedback regarding the Wi-Fi connection speed. Please be assured that your comments have been noted, as reliable connectivity is particularly important for our business travellers, and we will continue to look for opportunities to improve this aspect of the guest experience. Thank you once again for your generous feedback and recommendation. We look forward to welcoming you back to The Sebel Brisbane for another comfortable and enjoyable stay. Kind regards, Nicola, Duty Manager The Sebel Brisbane

Customer review rating 5.0/5

Surasak P. Business - Confirmed reviews ALL

friendly staffs

Dear Guest, Thank you for your wonderful review and for choosing The Sebel Brisbane for your business stay. We are delighted to hear that you felt at home during your time with us. Creating a welcoming and comfortable environment for our guests is very important to us, and it is lovely to know that our friendly team helped make your stay so enjoyable. We also appreciate your special mention of our receptionist who made such a positive impression. We will be sure to share your kind feedback with our team, as recognition like this is always greatly appreciated. Thank you for your continued support as an ALL Accor Classic member and for your outstanding recommendation. We look forward to welcoming you back to The Sebel Brisbane and making you feel at home again on your next visit. Kind regards, Nicola, Duty Manager The Sebel Brisbane

Customer review rating 5.0/5

Kellie P. Solo - Confirmed reviews ALL

The Sebel is very well located, quiet and has been well renovated. Lovely team and great menu—well-priced and a healthy variety of well-prepared dishes. Thank you to the Sebel team. I highly recommend the Sebel Brisbane.

Dear Kellie, Thank you so much for your wonderful review and for choosing to stay with us. We're delighted to hear you enjoyed our central location, the recent renovations, and the peaceful atmosphere of the hotel. It's especially pleasing to know our team helped make your stay memorable, and that you enjoyed the menu and breakfast selection. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to The Sebel Brisbane again soon. Warm regards, Hannah Jones Front Office Manager The Sebel Brisbane

Customer review rating 4.0/5

Sheree W. Business - Confirmed reviews ALL

Would’ve like water bottles available.

Dear Sheree, Thank you for taking the time to share your feedback following your recent stay with us. I'm pleased to hear you enjoyed your stay overall and that our team, check-in experience and breakfast all met your expectations. I also appreciate your comments regarding complimentary water and the cleanliness of your room. I apologise that the marks on the wall near the bin were missed during servicing. I've shared your feedback with our housekeeping team so we can ensure greater attention to detail moving forward. Thank you again for your feedback. We hope to have the opportunity to welcome you back to The Sebel Brisbane again soon. Kind regards, Hannah Jones Front Office Manager

Customer review rating 5.0/5

Lynette B. Couples - Confirmed reviews ALL

Staff were so accommodating and very friendly

Dear Lynette, Thank you for taking the time to share your wonderful feedback. We're so pleased to hear you enjoyed our convenient location and that our team made such a positive impression. Providing friendly and accommodating service is something we take great pride in, so it's lovely to know this helped make your stay an enjoyable one. We truly appreciate your recommendation and your loyalty as an ALL Gold member. We look forward to welcoming you and your partner back to The Sebel Brisbane again soon. Warm regards, Hannah Jones Front Office Manager The Sebel Brisbane

Customer review rating 4.5/5

Peter M. Business - Confirmed reviews ALL

Comfortable stay

Dear Peter, Thank you for taking the time to share your feedback following your recent business stay with us. I'm pleased to hear you had a comfortable stay and that your overall experience met your expectations. It's great to know you were happy with your accommodation, our team and the cleanliness of the hotel. I also appreciate your comments regarding the WiFi and ease of access. Thank you for bringing this to our attention. We are always looking for ways to improve the experience for our guests, and your feedback will be taken on board. Thank you again for choosing to stay with us. I hope we have the opportunity to welcome you back to The Sebel Brisbane on your next visit. Kind regards, Hannah Jones Front Office Manager

Customer review rating 5.0/5

Scott H. Couples - Confirmed reviews ALL

Arrived well ahead of schedule, was welcomed by reception and room was ready. Breakfast was amazing

Dear Scott, Thank you for your fantastic review and for choosing to stay with us. We're so pleased to hear you had such a positive experience from the moment you arrived. It's great that we were able to have your room ready ahead of schedule, and we're delighted our reception team made you feel welcome. We're also thrilled you enjoyed breakfast. Thank you as well for your loyalty as an ALL Gold member and for booking through the Accor ALL App. We truly appreciate your continued support and your recommendation. We look forward to welcoming you back to The Sebel Brisbane again soon. Warm regards, Hannah Jones Front Office Manager

Customer review rating 4.0/5

Ryan R. Couples - Confirmed reviews ALL

great stay, great location, pretty good properties and well maintained. some improvement and renovation will be really great move.

Dear Guest, Thank you for sharing your feedback following your recent stay at The Sebel Brisbane. We are delighted to hear that you had a great stay and enjoyed our convenient location, comfortable accommodation, and well-maintained facilities. It is also wonderful to know that our team contributed positively to your experience. We appreciate your constructive suggestion regarding improvements and renovations. Guest feedback is invaluable in helping us identify opportunities to enhance our facilities and ensure we continue to meet the expectations of our valued guests. Thank you for your continued support as a valued Silver member and for recommending our hotel. We look forward to welcoming you back to The Sebel Brisbane and providing you with an even more enjoyable stay in the future. Kind regards, Nicola, Duty Manager The Sebel Brisbane

Other web-users rate our hotel

  • 667 reviews 9.6/10 Location
  • 883 reviews 7/10 Room
  • 896 reviews 8.9/10 Service
  • 17 reviews 4.5/10 WiFi
  • 313 reviews 5.8/10 Cleanliness
  • 128 reviews 7/10 Breakfast

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