The Sebel Brisbane 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,764 reviews

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The Sebel Brisbane - Image 1
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Cnr Albert and Charlotte Street, 4000 BRISBANE, Australia

Description

Hotel extras

Offering apartment-style living with all the convenient facilities of a hotel, The Sebel Brisbane features onsite restaurant & bar, a sun-drenched recreation deck with heated lap pool, sauna and a fitness centre. Paid parking is available.

Our accommodation(s)

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Hotel location

The Sebel Brisbane

Cnr Albert and Charlotte Street
4000 BRISBANE
Australia

GPS:-27.471141, 153.02714

Telephone
Fax +61 7 3211 0299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE CROFT HOUSE

A taste of the country in the heart of the Brisbane. The Croft House has all of your needs covered - fresh barista made coffee, à la carte café dining, grab-to-go, bar snacks of an afternoon and bistro style dining of an evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,764 reviews

Customer review rating 4.5/5

Peter C. Friends - Confirmed reviews ALL

I had a wonderful time. The room was very comfortable. My only disappointment was the lack of laundry service. My items were initially accepted but later in the day they were returned to me unwashed.

Dear Peter, Thank you for your kind review! We’re delighted to hear you had a wonderful stay and found your room very comfortable. That said, we’re very sorry for the inconvenience and confusion surrounding the laundry service. We understand how frustrating it would have been to have your items returned unwashed after they had initially been accepted, and we sincerely apologise for this experience. Your feedback has been shared with the team so we can review what occurred and improve our communication and service processes moving forward. Thank you again for your feedback, and we hope to welcome you back again soon for an even smoother stay. Warm regards, Evie Front Office Duty Manager

Customer review rating 4.5/5

Kathryn H. Families - Confirmed reviews ALL

We loved our 3 night stay for a family wedding. Close to the river and the taxi rank outside was fantastic. Great weekend service

Dear Kathryn, Thank you for your wonderful review! We’re so pleased to hear you enjoyed your 3-night stay with us while attending a family wedding. It’s great to know our convenient location near the river and the easy access to taxis helped make your weekend even more enjoyable. We truly appreciate your kind comments about the service and hope to welcome you back again soon for another great stay! Warm regards, Evie Front Office Duty Manager

Customer review rating 4.0/5

Stuart M. Couples - Confirmed reviews ALL

birthday weekend with my partner, thrilled about the upgrade to a apartment suite.

Dear Stuart, Thank you for your lovely review! We’re delighted to hear you enjoyed your birthday weekend with us and that the apartment suite upgrade helped make your stay even more special. It’s also wonderful to know you appreciated our convenient location close to the riverside attractions. We hope you had a fantastic celebration and look forward to welcoming you and your partner back again soon! Warm regards, Evie Front Office Duty Manager

Customer review rating 5.0/5

David C. Families - Confirmed reviews ALL

My family's experience was amazing. We won our trip for magic round but was on a stricked small budget. On check in we were greeted at our room by two lovely young women letting us know we had breakfast everyday included in our stay as well as a $100 voucher to use at the croft restaurant, which did not disappoint at all breakfast everyday was amazing and brunch on Sunday was the icing on the cake.

Dear David, Thank you so much for your fantastic review and for sharing your family’s experience at The Sebel Brisbane. We are absolutely delighted to hear that your Magic Round getaway was such a memorable one and that our team helped make your stay extra special. It’s wonderful to know the surprise inclusions of breakfast and the Croft Restaurant voucher added to your experience, and we’re thrilled you enjoyed both the daily breakfasts and Sunday brunch so much. Your kind comments about our staff truly mean a lot. We will be sure to share your feedback with the team, especially the two lovely young ladies who welcomed you so warmly upon arrival. Thank you again for choosing to stay with us and for recommending us so highly. We hope to have the pleasure of welcoming you and your family back again for another amazing stay in the future. Kind regards, Guest Services Team The Sebel Brisbane

Customer review rating 4.5/5

Alison P. Business - Confirmed reviews ALL

Our stay at Sebel Brisbane exceeded our expectations. We were anxious about potential noise from the nearby construction project but we were lucky not to experience this during our stay. Good blockout blinds and bed ensured sleep. Very helpful reception & housekeeping staff assisted happily, promptly and unobtrusively. Slippers and Biology toiletries were appreciated, as were the strategic sanitiser stations. The elevators were the best we have ever encountered in a hotel of this category and the location was ideal to explore the various nearby eateries and shopping centres. We’d happily return and recommend to family and friends.

Dear Alison, Thank you for taking the time to share such a thoughtful review following your recent stay at The Sebel Brisbane. We are delighted to hear that your stay exceeded expectations and that you enjoyed our central location, comfortable accommodation, and the attentive service provided by both our Reception and Housekeeping teams. We also sincerely appreciate your recognition of our sustainability initiatives, including the skip the clean program and our efforts to reduce single-use plastics and encourage responsible towel use. It is wonderful to know these initiatives resonated with you. Thank you as well for your understanding regarding the nearby construction works. We are pleased this did not impact your rest and comfort during your visit. Your recommendation to family and friends is one of the greatest compliments we could receive, and we very much look forward to welcoming you back again in the future. Kind regards, Guest Services Team The Sebel Brisbane

Other web-users rate our hotel

  • 724 reviews 9.6/10 Location
  • 962 reviews 6.9/10 Room
  • 1,007 reviews 8.8/10 Service
  • 20 reviews 4.3/10 WiFi
  • 352 reviews 6.2/10 Cleanliness
  • 247 reviews 5.3/10 Amenities
  • 138 reviews 6.3/10 Breakfast

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