Mercure Brisbane King George Square 4 stars

Name: Mercure Brisbane King George Square
Address: BRISBANE, 4000, AUSTRALIA
Telephone: (+61)7/32299111
Rating: 4.2

Customer review rating 4.2/5 10,425 reviews

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+ 25 Services

Mercure Brisbane King George Square

Hotel for travellers looking for local and authentic experiences

We look forward to welcoming you to Mercure Brisbane King George Square to experience the vibrancy that Brisbane and the great South East region of Queensland has to offer! Michael Daviss E: michael.daviss@accor.com P: +61 (0) 412 192 701

Mr Michael Daviss, Hotel Manager

Experience ultimate comfort at Mercure Brisbane King George Square, located within walking distance of Queen Street Mall shopping precinct, offering guests a full range of services and facilities in relaxed yet sophisticated surrounding. Facilities include restaurant, cafe, bar, fully equipped gymnasium and Brisbane's largest hotel conference and meeting space.

Centrally located in the heart of Brisbane, Mercure Brisbane King George Square provides guests with access to all this beautiful city has to offer. Located opposite King George Square and Brisbane City Hall, this stylish Brisbane hotel is a short walk fr om Central and Roma Street train stations, as well as a major bus network and ferry terminals. Guests travelling on business can enjoy access to the CBD, while travellers looking to explore are within easy reach of Queen Street Mall and Southbank.

With its central location, Mercure Brisbane King George Square is the ideal base for both business and leisure travellers. The hotel concierge can provide local knowledge to help guests make the most of their stay and assist in booking tours of Brisbane.

Hotel extras

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant, KG Bar and 16 Antlers roof top bar.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h30

Paying

WIFI/Internet AccessPaying
- WIFI at the hotel (Paying)
- High-speed Internet (Paying)
- WIFI in the communal areas (Paying)
- WIFI in your room (Paying)
- WIFI access (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Private indoor parking (Paying)
- Public indoor parking (Paying)
- Valet parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
BRISBANE AIRPORTSPaying
Languages spoken at the hotel
- Chinese Mandarin
- German
- English
- French
- Italian
- Japanese
- Dutch
- Korean
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / Ironing
Currency exchange
Porter
Concierge

BreakfastPaying
1 Restaurant(s)
2 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

Fitness centre
Massage (nearby)Paying
Boat excursions (nearby)Paying
Bicycles rental (nearby)Paying

14 Meeting room(s)
Conventions hotel
Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 10h30

In summary

Swimming pool
Parking
Airport shuttle
Restaurant
Fitness centre
Accessibility for people with reduced mobility
Air conditioned
WIFI/Internet Access
Bar
Meetings and events

Express check-out
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed WiFi (Extra)
- High Speed internet (Extra)
- WiFi at the hotel (Extra)
- WiFi in the communal areas (Extra)

Express check-out
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access(Extra)
- High Speed WiFi (Extra)
- High Speed internet (Extra)
- WiFi at the hotel (Extra)
- WiFi in the communal areas (Extra)

- 121 parking spaces
- On site
- Private

Undercover Security Carpark(Extra)
- 121 parking spaces
- On site
- Private

1 Restaurant(s)
2 Bar(s)
Buffet (Extra)
- Cold snacks
- Hot meals

1 Restaurant(s)
2 Bar(s)
Breakfast(Extra)

Buffet (Extra)
Room service
- Cold snacks
- Hot meals

Spa - Fully Equipped Rooftop Gym
On site

Spa - Fully Equipped Rooftop Gym
Swimming pool - Rooftop Pool

On site

14 Meeting room(s)
Self service business center

14 Meeting room(s)
Business centre

Self service business center

Boat excursions

Sports activities

Boat excursions

- BNE (Extra)
- BRISBANE AIRPORTS (Extra)
- 15 floors
- 228 non-smoking rooms
- 228 rooms
- 3 rooms for people with reduced mobility
- Arabic
- Chinese Mandarin
- Dutch
- English
- French
- German
- Italian
- Japanese
- Korean
- Thai
- 100% non-smoking hotel
- Air Conditioning
- Concierge
- Porter

Airport shuttle(Extra)
- BNE (Extra)
- BRISBANE AIRPORTS (Extra)
Hotel informations
- 15 floors
- 228 non-smoking rooms
- 228 rooms
- 3 rooms for people with reduced mobility
Languages spoken at the hotel
- Arabic
- Chinese Mandarin
- Dutch
- English
- French
- German
- Italian
- Japanese
- Korean
- Thai
Service And Equipment
- 100% non-smoking hotel
- Air Conditioning
Services available at reception
- Concierge
- Porter

Hotel location

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 brisbane
australia

Tel: +61732299111

Fax: (+61)7/32299618

Contact email :

Check-in from 14h00

Check out up to 10h30

TRANSLINK :

By plane
BRISBANE AIRPORTS At 15km / 9.32 miles - Shuttle paying
By train
CENTRAL STATION At 0.3km / 0.19 miles
By train
ROMA STREET STATION At 1km / 0.62 miles

GPS :-27.4683, 153.02308

Our accommodation(s)

Warm and inviting, yet modern and tasteful, guest rooms at Mercure Brisbane King George Square provide the ideal base for all types of traveller, with Superior, Privilege and Accessible options available. Guests staying at this contemporary Brisbane hotel can enjoy a range of convenient features, including an LCD TV with cable channels, a workspace with cable and WIFI Internet access, individually-controlled air conditioning, an ensuite, an in-room safe, and tea and coffee making facilities.

Rooms (6)

Modern and spacious superior room, overlooking Brisbane. Ideal for any stay!

Accessible room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Bathroom products

Modern and spacious superior room, overlooking Brisbane. Ideal for any stay!

Max. number of persons: 4
Area: From 32 m² / 344 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Bathroom products

High level modern and spacious privilege room, overlooking Brisbane. Ideal for any stay!

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Bathroom products

Superior Accessible Room 1 Queen Bed

Accessible room

Max. number of persons: 3
Area: From 28 m² / 301 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Bathroom products

High level modern and spacious deluxe corner rooms, overlooking Brisbane. Ideal for any stay!Non contractual photo

Max. number of persons: 2
Area: From 28 m² / 301 sq ft

Modern and spacious deluxe corner rooms, overlooking Brisbane. Ideal for any stay!Non contractual photo

Max. number of persons: 4
Area: From 32 m² / 344 sq ft

Rooms

Our restaurants and bars

Goldfinch Restaurant

Type of cuisine: Mediterranean

An airy, light-filled space, a friendly green oasis away from the city's hustle and bustle. Be enticed by the Pacific inspired Mediterranean dishes presented with casual sophistication. We invite you to relax with the city's best coffee, OR, step it up a

KG BAR

Be seen at the vibrant KG Bar a sleek and funky Brisbane bar with an alfresco terrace. A lively meeting spot this Brisbane city bar offers a seductive mix of edgy furnishings live entertainment on selected nights an impressive wine and cocktail menu.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

SIXTEEN ANTLERS ROOFTOP BAR

Named for its roof 'branches' reminiscent of a deer's antlers, our intimate space offers a haven of comfortable seating, a selection of boutique beers, cocktails, and quality wines, as well as impressive tapas menu.

Dinner

~~Mon~~
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

Your meetings and events

Our meeting rooms

Number of meeting rooms: 14
Maximum size: 687 m²
Maximum capacity: 1200 people
Maximum banquet capacity: 550 people

Find out more

Aged hotel skipping out on the small things

tom_snewcastle Business - 29/03/2021 TripAdvisor review

The location of Mercure King George is it's saving grace. It's central, close to public transport and offers a valet service for parking at a reasonable mid-week rate. BUT, aside from the grand foyer entrance, once you step on the lifts you can already feel and smell that your staying in an outdated hotel. The lifts have this old never steam-cleaned carpet. The corridors are riddled with cut-out plaster in the ceiling. The rooms have random scratches on the walls and the furniture has peeling plastics. The bathroom had non-functioning mirror lights. The rooms were reasonable size but the tiny and very dirty window cannot be opened. While the room service did their job. I was surprised that we weren't even provided with bottled water (a staple at any other accor hotel I go to). As an accor member you are provided with free wifi but not at the Mercure King George, they charge a minimum of $10 a day. Finally, everywhere I stay I get an email with a guest satisfaction survey direct to the hotel management, of course I didn't get one from the Mercure (They're obviously not taking any criticisms). I will not be staying there again.

Night Out in Brisbane

Ian R 24/03/2021 TripAdvisor review

Centrally located hotel giving easy access to downtown Brisbane & Southbank. The room was clean & certainly treated to ensure it was Covid-19 free. The night was topped off with drinks at the Hotel's Rooftop Bar with spectacular views of the city.

Stay in Brisbane

sherynburke Business - 16/03/2021 TripAdvisor review

Was very enjoyable stay with great service, friendly staff and clean comfortable rooms. This is annoying as it won’t accept my review, why? Just figured out needed more characters which is ridiculous, nearly did not submit.

Really good till a major slip up at the end!

Colin B 14/03/2021 TripAdvisor review

My wife and I recently had a lovely nights stay at the Mercure Brisbane where everything was fantastic until the end. I stupidly left my book in a Cab on arrival at the hotel. I arranged with the driver to drop it into the hotel next morning. Unfortunately that did not happen until we left on the next stage of our trip. I was assured by the hotel rep I talked to that the book had arrived and that it would be kept for me for when I passed by in 3 days time. On arriving to pick it up as arranged, the book was no where to be found. I can only semis that the book either was thrown out or taken by someone. It seems that staff are unreliable at following through on customers requests and cannot be trusted to accomplish simple tasks when not in the normal line of operations. This is a very disappointing outcome to what was otherwise a enjoyable stay! Colin Baldock Accor Plus Member

A great staycation

scottgdargie 27/01/2021 TripAdvisor review

We arrived and were greeted by friendly staff who checked us in promptly. Our room was clean and spacious, just as you would expect. Great location close to bars and restaurants. Will be back for a visit again soon.

Underwhelming

Go645458 28/12/2020 TripAdvisor review

My partner and I booked this hotel on Xmas eve...which also happened to be my first stay as a diamond member, accors highest tier. I stay at accor hotels around 3 nights a week with work, so I’m fully aware of what my status (and new status) is entitled to. Upon check in, we had to ask for our complimentary drinks vouchers, we arrived at our room and was surprised with a bottle of warm water each. We rang reception (as I’m used to a welcome gift)...we were told that this would arrive later in the form of a snack platter and bottle of wine, we asked for a red wine. Later that day, instead of the wine we recieved an additional bottle of water to share and a very poor platter with a few bits of chopped fruit on it. As I mentioned above, this was a bit of a special stay for us, being Xmas eve and also my first diamond stay, we decided to stay at this hotel Xmas eve as we couldn’t see family and thought we would try to treat ourselves. We didn’t want to sound ungrateful so never mentioned anything upon checkout...but we were a bit disappointed.

Central to the city

ujay1 25/12/2020 TripAdvisor review

When grabbing a night in the city this is an ideal hotel to stay in. All the staff seem to be dedicated to their jobs, it shows in their keenness to help and assist. . I am pleased that the buffet breakfast was back on for my stay and they have got the rules and regulations perfect. Well Done

Great Location - a really nice Property

pcz61 23/12/2020 TripAdvisor review

Staff were extremely helpful. Breakfast was a treat in a really nice venue. My second stay and will happily stay again. Having the bus station right downstairs made life really simple and the train is an easy walk.

Christmas Shoppiong Weekend

sue a 02/12/2020 TripAdvisor review

What a great place to Stay handy to everything. From the moment we checked in to the moment we drove off it was lovely. Handy to all the shops we would go out shop put out feet up and go out again. The food at Goldfinches was lovely. My sister and I both live in Brisbane and have made this an annual event.

Pool letdown

Clair9901 24/11/2020 TripAdvisor review

Upon arrival we were very dissapointed that the pool was closed- beacuse of covid- We feel if most other hotel pools are open and you are using this as an excuse, was very disappointing. We had specifically booked because of the pool and feel that at least the website should very clearly display this information.

Overnighter

Meremale60 21/11/2020 TripAdvisor review

The check in staff were great as our reservation was mixed up, they found us a room. The room was great, the only downside for us was the pillows, way to soft. Checking out was simple and quick and our car was ready att he designated time

Amazing Service

Nicholas T. Solo - 07/09/2020 Confirmed reviews ALL

Amazing service great food few minor issues with the room

Dear Nicholas, Thank you for bringing these issues to our attention. Feedback such as this allows us to continuously improve both our facilities and our service. We hope to see you again soon. Sincerely, Daniel Lewis - Rooms Division Manager

Good location

Gary Business - 06/09/2020 Confirmed reviews ALL

Business stay. Good location. Good Covid control. Comfortable room but shower only warm that was disappointing

Dear Gary, Thank you for taking the time to provide feedback regarding the bathroom and the phone. Feedback such as this allows us to continuously improve both our facilities and our service. We hope to see you again soon. Sincerely, Daniel Lewis - Rooms Division Manager

Agree

Steve H. Business - 04/09/2020 Confirmed reviews ALL

Good culture and attitude of staff

Dear Steve, We very much appreciate your comments regarding your stay at the Mercure Brisbane King George Square. Unfortunately as the hotel does not own the car park we cannot provide parking discounts to our Accor members. We loved having you with us and hope to see you again in the future. Sincerely, Daniel Lewis - Rooms Division Manager

All staff were friendly and approachable and good location for city

Anonymous Couples - 04/09/2020 Confirmed reviews ALL

Pleasant experience we had a really nice stay

Dear Ms. S., Thank you very much for taking the time to provide feedback from your recent stay with us. We and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashleigh McCallum - Front Office Manager

well located for what I needed to do on my stay there

C. Business - 03/09/2020 Confirmed reviews ALL

very good bed, was sleeping fast, only downside was the shower didn't have hot water and had to take a mild cold shower.

Dear Suzie, Thank you for your feedback. I am sorry for the hot water issues you experienced whilst staying with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again in the future. Sincerely, Daniel Lewis - Rooms Division Manager

Great Stay as usual

Allan C. Families - 31/08/2020 Confirmed reviews ALL

Arrived around 9.30am by train and was given access to our room straight away. Reception staff very friendly and helpful. Restaurant staff always a pleasure to deal with. Meals really delicious but feel sides of bacon could b more.

Dear Allan, Thank you very much for taking the time to provide feedback from your recent stay with us. We hope your next visit will be as pleasant as the previous one and we most certainly will pass on the feedback to those staff members! It's always great to here when our staff perform exceedingly. Sincerely, Ashleigh McCallum - Front Office Manager

Nice wine, worst room!

Markus Couples - 30/08/2020 Confirmed reviews ALL

This Mercure hotel is a bit tired I’m terms of the age of the property but reasonably well maintained. Unfortunately as a Platinum member either the staff had no idea that a room upgrade is warranted or just slackness. This isn’t good enough with near empty hotel to be put on the 4th floor with zero view instead of up on the Privilege Floor. Breakfast menu was also a special menu limited for choices unlike the full menu, disappointing considering the buffet is out in any case. Can’t understand the hotels Policy of underwhelming guests who remain loyal to the brand as opposed to going the extra mile. Seriously considering whether loyalty pays....

Back Again

Ray L. Couples - 29/08/2020 Confirmed reviews ALL

Only one thing we missed for this stay was that we missed out on the buffet breakfeast due to Covid 19 which is something we always look foraward to when staying at the Mercure or Pullman. Still happy with the service we recieved.

Dear Ray, Thank you very much for choosing to stay with us. We loved having you with us and look forward to seeing you again in the future. Sincerely, Daniel Lewis - Rooms Division Manager

Good location

N994IFanthonyd 29/08/2020 TripAdvisor review

Across the street from King George Square bus station and a short walk to Central station Means this hotel offers a great central location for a Brisbane stay. Room size ok but amenities a bit sparse. In this time of COVID to find mould in the shower was a surprise.

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