Mercure Brisbane King George Square 4 stars

Name: Mercure Brisbane King George Square - AccorHotels - ALL
Address: Corner of Ann and Roma Streets, BRISBANE, 4000, Australia
Telephone: +61732299111
Rating: 3.9

Customer review rating (ALL Rating) 3.9/5 3,413 reviews

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Mercure Brisbane King George Square - Image 1

Mercure Brisbane King George Square - Image 2

Mercure Brisbane King George Square - Image 3

Mercure Brisbane King George Square - Image 4

55 55 photos/video

54 54 photos/video

Corner of Ann and Roma Streets, 4000 BRISBANE, Australia

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Mercure Brisbane King George Square

Hotel for travellers looking for local and authentic experiences

Experience ultimate comfort at Mercure Brisbane King George Square, located within walking distance of Queen Street Mall shopping precinct, offering guests a full range of services and facilities in relaxed yet sophisticated surrounding. Facilities includ e restaurant, cafe, bar, fully equipped gymnasium and Brisbane's largest hotel conference and meeting space.

Centrally located in the heart of Brisbane, Mercure Brisbane King George Square provides guests with access to all this beautiful city has to offer. Located opposite King George Square and Brisbane City Hall, this hotel is short walk from botanic gardens. om Central and Roma Street train stations, as well as a major bus network and ferry terminals. Guests travelling on business can enjoy access to the CBD, while travellers looking to explore are within easy reach of Queen Street Mall and Southbank.

With its central location, Mercure Brisbane King George Square is the ideal base for both business and leisure travellers. The hotel concierge can provide local knowledge to help guests make the most of their stay and assist in booking tours of Brisbane.

We look forward to welcoming you to Mercure Brisbane King George Square to experience the vibrancy that Brisbane and the great South East region of Queensland has to offer! For enquiries: h8780@accor.com or contact the Duty Manager +61 (0)439 769 128

Michael Daviss, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

Our accommodation(s)

Room

Superior Room 1 Queen Bed

2 persons
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s)

Room

Superior Room 2 Double Beds

4 persons
32 m² / 344 sq ft

Bedding 2 x Double bed(s)

Room

Privilege Room 1 Queen Bed

2 persons
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s)

Room

Superior Accessible Room 1 Queen Bed

3 persons
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

Room

Deluxe Corner Room 1 Queen Bed

2 persons
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s)

Room

Deluxe Corner Room 2 Double Beds

4 persons
32 m² / 344 sq ft

Bedding 2 x Queen size bed(s)

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Hotel location

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

+61 7 3229 9111

+61 7 3229 9618

CENTRAL STATION

Railway station

Access: 300 m / 0.19 mi 4 min walk

ROMA STREET STATION

Railway station

Access: 1 km / 0.62 mi 5 min walk / 5 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 10:30 AM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Goldfinch Restaurant

An airy, light-filled space, a friendly green oasis away from the city's hustle and bustle. Be enticed by the Pacific inspired Mediterranean dishes presented with casual sophistication. We invite you to relax with the city's best coffee, OR, step it up a

Goldfinch Street Café

Non contractual photo

Indulge in Brisbane's finest coffee and a range of sweet and savoury takeaway delights from our iconic street café. Open daily from 6:30am into the evening,

Our guest reviews

Amazing Location

Tanya Couples - 12/5/2023 Confirmed reviews ALL

Hotel is in an amazing location. We didn't have the opportunity to try any of the bars, cafes etc, So I can't comment on those Check in was absolutely ridiculous and took forever with a line going out past the driveway. Parking was an even bigger nightmare and we ended up having to park at a nearby underground carpark and drag our luggage back and forth

Great, central location

Karin J. Business - 12/5/2023 Confirmed reviews ALL

I was there for a company Christmas party and stayed overnight. The room was clean and comfortable and the staff were helpful and friendly.

Dear Karin, Thank you for choosing to stay with us and for providing valuable feedback about your recent experience. We appreciate your positive comments about the clean and comfortable room, as well as the helpful and friendly staff during your company Christmas party. I apologize for the inconvenience you faced with the inability to access live TV and the cleanliness issues in the lifts and hallways. Your feedback is important, and we will investigate these matters to ensure a more seamless experience for our guests in the future. We value your input and look forward to the opportunity to welcome you back for another enjoyable stay. Best regards, Tarunika Dasgupta Front Office Manager

Dated and poor customer service

Caitlim Families - 12/5/2023 Confirmed reviews ALL

I requested a cot be set up upon arrival, as we were arriving in the evening. Arrived at check in and reception said no cot has been set up - they’ll bring it up in the next couple of hours. It was 7pm at night and no one showed up with a cot. Never received the cot for the infant. When I guest requests a cot, I would suggest it’s already set up in there room prior to their arrival.

Disappointed

Anonymous Friends - 12/5/2023 Confirmed reviews ALL

Check in took 40 minutes waiting in line with staff not really appearing like they were doing their best to try and hurry things along. Pool was small and overcrowded. Room was clean and comfortable and food was nice.

Good location

Anonymous Business - 12/4/2023 Confirmed reviews ALL

Front of house staff - ok. Not useful when asked to book a cab, directed to the cab rank outside where we then waited for over 20 minutes before booking a rideshare instead. Overall it was a good stay. Not great, just good.

Dear Nicole, I want to express my sincere apologies for the challenges you faced during your stay. Your feedback is crucial, and I deeply regret that we fell short of providing you with a more satisfactory experience. I apologize for the inconvenience and delay you experienced when trying to book a cab. Your time is important, and I'm sorry for the inconvenience caused by the miscommunication. We will review our procedures to ensure a more efficient process in the future. I'm also sorry to hear that the pillows were not up to standard. Your comfort is our priority, and we will investigate this matter to ensure that all guest accommodations meet our quality standards. Your feedback is important, and I appreciate your honesty. Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust with an improved experience in the future. Best regards, Tarunika Dasgupta Front Office Manager

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Web-users rating

Other web-users rate our hotel

1,216 reviews 9/10 Location
2,101 reviews 4.9/10 Room
1,747 reviews 7.7/10 Service
117 reviews 4.3/10 WiFi
835 reviews 4.6/10 Cleanliness
779 reviews 4.1/10 Comfort
506 reviews 4.2/10 Amenities
458 reviews 4.4/10 Value

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All our hotels in Brisbane

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.