Mercure Brisbane King George Square 4 stars

The first room I was put in flooded from a clogged drain. The second room had AC that wouldn't go below 24.5 and the drain backed up in the morning. The restaurant and room service choices are poor, limited and ridiculously overpriced. The staff was friendly enough this time.

Great service and cleanliness. Wish I knew beforehand about the pool though!

We had a delightful stay at the mecure. The food was amazing and the staff could not be faulted. Our only issue was the noise. We could hear everything going on in the hallway, including children playing tag at 7 am, and from the rooms. Which does put a damper on a night away from the kids.

Very friendly and obliging staff, comfortable room and facilities made to feel very welcome . Great food and bars

Great location with a great price. Beds very comfortable and now the pool is up and running since we last stayed.

Kelsey in the restaurant was excellent, Niki helped locate a room with a view for our friends. Staying in the middle of CBD made accessing veues a breeze

As an Accor Plus member I phoned to book into Mecure King George Square. The customer service member and i had a lot of difficulty understanding each other and there was a language barrier. Because of this i found myself booked into the wrong Mecure, which are a 3 minute walk apart. I only realised when I went to book in and found she booked me into the wrong place. I went to the one I was booked into and staff were pleasant but when i arrived in my room it was a very poor standard. The carpets were dirty with rubbish on the floor and a stain on the carpet. The skirting boards were damaged, the bed uncomfortable and the overall room had poor lighting. I phoned Accor PLus and explained that i had been booked into the wrong hotel and that the room was poor quality. i was put on hold for 14 minutes and the line cut off. i phoned back and couldn't get through. I called again and was put through and explained the situation AGAIN. they also put me on hold and then transferred me to the duty manager of the hotel. he was pleasant enough but moved me to another room which was not much better. i then was not able to get internet. finally after almost 2 hours i was transferred to the hotel that i had originally tried to book through Accor plus. The people at Mecure King George Square were fantastic and did everything they could to help. But unfortunately my experience was ruined by wasting almost 2 hours because i was booked into the wrong hotel and the quality of that hotel was poor. I wish I had not even booked the night in Brisbane. I only live 50 minutes away but decided to use my free night as I was running a workshop over the 2 days and thought it would be more relaxing for me to stay in Brisbane rather than drive through traffic. I could have driven home and had an hours rest in the time it took to get me into the hotel that I wanted. I am overall very disappointed in the experience.

Rooms were very comfortable. Lovely stay.

Your hotel is always full of warm staff from desk check in to room ladies even the coffee shop lady. The beds are amazingly comfortable and pillows terrific.

Room was very comfortable, service was great, Breakfast, was excellent, if I had one complaint it would be the 4 small thimbles of milk supplied is only good for 1 cup of coffee so isn't really enough to make 2 or 3 cups.

Staff were friendly, great customer service. Hotel was nice and clean. Overall a great stay!

Food was amazing room service cafe and roof top tapas.The view from the room could have been better and coffee pod machine would have been a good addition.The bed was double not a queen for a queen room.

Quick visit and didn't spend much time in hotel however everyone I came into contact with was outstanding!

Easy ch in check out great service friendly curtious staff

Friendly staff, great location close to everything