Mercure Brisbane King George Square 4 stars

Arrived around 9.30am by train and was given access to our room straight away. Reception staff very friendly and helpful. Restaurant staff always a pleasure to deal with. Meals really delicious but feel sides of bacon could b more.

This Mercure hotel is a bit tired I’m terms of the age of the property but reasonably well maintained. Unfortunately as a Platinum member either the staff had no idea that a room upgrade is warranted or just slackness. This isn’t good enough with near empty hotel to be put on the 4th floor with zero view instead of up on the Privilege Floor. Breakfast menu was also a special menu limited for choices unlike the full menu, disappointing considering the buffet is out in any case. Can’t understand the hotels Policy of underwhelming guests who remain loyal to the brand as opposed to going the extra mile. Seriously considering whether loyalty pays....

Only one thing we missed for this stay was that we missed out on the buffet breakfeast due to Covid 19 which is something we always look foraward to when staying at the Mercure or Pullman. Still happy with the service we recieved.

Across the street from King George Square bus station and a short walk to Central station Means this hotel offers a great central location for a Brisbane stay. Room size ok but amenities a bit sparse. In this time of COVID to find mould in the shower was a surprise.

room cleanliness OK but had dirty cups. Shower had a lot of mould. TV not stable as would turn off and on at will.

Only in for a quick overnighter to watch the footy at Suncorp. Check in was fast and friendly. Got to room and noted air conditioner was not working. We notified the staff on our way out and when we came back at 10:30pm the staff were waiting to tell us that we could move to another room because the air con could not be fixed. I was very happy with the way Stephanie handled the situation. She was great.

Staff are always willing to assist. No delays.

The room was adequate though very dated

Great spot, great service, sadly we were told the rooftop bar was open but was not, something we were looking forward to. Also the pool was closed something else we were not informed of.

one night. TV pic was ordinary. Seemed to have an image in background. Could have had more teabags... Pedantic I lnow but otherwise all good.

Location is absolutely perfect! But rooms were run down, tv remote did not work, aircon was temperamental and shower water was cold. Bathroom is outdated and run down. Dinner and breakfast was great and staff very friendly. Overall enjoyed my stay

Myself and friends recently spent the weekend here and once again the service within the boundaries of the hotel was exceptional . Breakfast whilst taking a little longer was even perhaps better than the buffet in my opinion as it was piping hot and fresh ,well done . Had 2 visits to 16 Antlers and could not fault the service there even if I wanted to ! An excellent weekend had by all thanks

Room was small, no offer of upgrade even though we are Accor Platinum members. Some power points not working also AC not working really stuffy. Main complaint was the $50 parking charge for one night that was not negotiable.

Outdated rooms. Noisy banging/sliding of doors late at night.

Tired.