Mercure Brisbane King George Square 4 stars

Customer review rating 4.2/5 10,385 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Brisbane King George Square
See on a map
+ 25 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant, KG Bar and 16 Antlers roof top bar.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h30

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • BRISBANE AIRPORTSPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage (Nearby)Paying
  • Boat excursions (Nearby)Paying
  • Bicycles rental (Nearby)Paying
Business services
  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000
brisbane
australia

Tel: +61732299111

Fax: (+61)7/32299618

Check-in from 14h00

Check out up to 10h30

  • TRANSLINK : 

  • By plane

    BRISBANE AIRPORTS At 15km / 9.32 miles - Shuttle paying

  • By train

    CENTRAL STATION At 0.3km / 0.19 miles

  • By train

    ROMA STREET STATION At 1km / 0.62 miles

GPS :-27.4683, 153.02308

Our accommodations

Warm and inviting, yet modern and tasteful, guest rooms at Mercure Brisbane King George Square provide the ideal base for all types of traveller, with Superior, Privilege and Accessible options available. Guests staying at this contemporary Brisbane hotel can enjoy a range of convenient features, including an LCD TV with cable channels, a workspace with cable and WIFI Internet access, individually-controlled air conditioning, an ensuite, an in-room safe, and tea and coffee making facilities.

Modern and spacious superior room, overlooking Brisbane. Ideal for any stay!

Accessible room
  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Modern and spacious superior room, overlooking Brisbane. Ideal for any stay!

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

High level modern and spacious privilege room, overlooking Brisbane. Ideal for any stay!

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Superior Accessible Room 1 Queen Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

High level modern and spacious deluxe corner rooms, overlooking Brisbane. Ideal for any stay!

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft

Modern and spacious deluxe corner rooms, overlooking Brisbane. Ideal for any stay!

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
Rooms

Our restaurants and bars

Goldfinch Restaurant

Type of cuisine: Mediterranean

An airy, light-filled space, a friendly green oasis away from the city's hustle and bustle. Be enticed by the Pacific inspired Mediterranean dishes presented with casual sophistication. We invite you to relax with the city's best coffee, OR, step it up a

KG BAR

Non contractual photo

Be seen at the vibrant KG Bar a sleek and funky Brisbane bar with an alfresco terrace. A lively meeting spot this Brisbane city bar offers a seductive mix of edgy furnishings live entertainment on selected nights an impressive wine and cocktail menu.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SIXTEEN ANTLERS ROOFTOP BAR

Non contractual photo

Named for its roof 'branches' reminiscent of a deer's antlers, our intimate space offers a haven of comfortable seating, a selection of boutique beers, cocktails, and quality wines, as well as impressive tapas menu.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ESPRESSO BAR

Non contractual photo

For those that need to eat on the run or just wanting a light snack the Espresso Bar is ideally located in the Lobby. Offering a selection of gourmet cakes and pastries, espresso coffee along with a range of international and herbal teas.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 687

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Mercure Brisbane King George Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

10,385 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,311 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Expected bettee

Customer review rating 4.2/5

Steven Families - 31/07/2020 Confirmed reviews ALL

W the rating it’s given and how it was portrayed.. it didn’t live up to what it promised

Good stay

Customer review rating 4.2/5

Philip C. Business - 30/07/2020 Confirmed reviews ALL

All was satisfactory

Great Service

Customer review rating 4.2/5

Josie Couples - 29/07/2020 Confirmed reviews ALL

Great Service as always, have booked accommodation with Mecure King George and the Pulman, have booked at other Accor Accommodations in Brisbane, these are my go to places due to price and the valet car parking, and have onsite restaurant and bar. Close to all shopping amenities and close enough for all business meetings/trainings that I have to do in Brisbane

rather average this time

Customer review rating 4.2/5

Robert Business - 29/07/2020 Confirmed reviews ALL

booked online, Platinum member, but for sure this stay was very different in terms of qualaity compared to prior visits

Excellent Position for your visit to Brisbane

Customer review rating 4.2/5

Julie Solo - 29/07/2020 Confirmed reviews ALL

I always find the staff at Mercure, King George Square to be very welcoming and the rooms are kept very clean.

Get with the program!

TripAdvisor rating 4.0/5

stevemedau 29/07/2020 TripAdvisor review

Don't know if the COVID lockdown has wiped all knowledge of ALL benefits but this was the least impressive of all my many stays at this hotel. The Platinum benefits are usually given automatically nut this stay - no room upgrade, no Platinum welcome amenity, no bottled water in room and to top it off the Executive Lounge is yet to reopen and no alternate benefit provided. Very disappointing stay

Awful Room

Customer review rating 4.2/5

Jay P. Couples - 28/07/2020 Confirmed reviews ALL

Bed terrible, very uncomfortable. Shower cold, no hot water to the room. Bathroom flooded up through the drain holes (even the sink) whilst the cold shower was on. Needed to use all the towels to protect the carpet from all the water. Maintenance came up and said "oh yeah this always happens in this room". Had to change rooms mid-stay of a 2 night stay. No apologies or compensation offered. Very poor from a hotel I stay at regularly.

Well located

Customer review rating 4.2/5

Mike W. Couples - 27/07/2020 Confirmed reviews ALL

We enjoyed our stay. The hotel is well located to explore the Brisbane area. We were able to leave our car in the secure car park and travel around on foot and ferries. Had good meals in the restaurant.

Customer review rating 4.2/5

Rob J. Business - 24/07/2020 Confirmed reviews ALL

Room size was great I stayed in the fourth level and this level had a strong smell of nicotine

Overall okay with few hiccups.

Customer review rating 4.2/5

Anonymous Business - 23/07/2020 Confirmed reviews ALL

On arrival my booking wasn't on system. Had a confirmation from our Travel Team (not sure why the booking wasn't in - could be from our side). Reception team responded well. Hot water in room ran out two nights on the stay for approximately 3-4 minutes. Breakfast menu didn't get picked up so breakfast not delivered (worked out well in the end as I was able to get something in the restaurant which wasn't on the room menu). Overall staff were very pleasant and helpful. Understand the impacts of COVID so not a huge issue just some feedback.

Doing well

Customer review rating 4.2/5

Private Couples - 21/07/2020 Confirmed reviews ALL

Always made to feel welcome, and nothing is ever too much trouble.

Great location

Customer review rating 4.2/5

Trish R. Families - 21/07/2020 Confirmed reviews ALL

The stay was perfect, the staff went out of their way to help you and make sure our stay was pleasant. They even had a surprise chocolate plate for my daughter for her recent graduation.

Good location, friendly staff

Customer review rating 4.2/5

John Families - 16/07/2020 Confirmed reviews ALL

Booked this for my son as part of his 18th birthday present and he loved it.

Great Hotel to Stay At

Customer review rating 4.2/5

Gavin P. Couples - 14/07/2020 Confirmed reviews ALL

Great location great staff great 16th floor bar but why was the ground floor bar closed the entire time we were there. I enjoy sitting in the bar having a quite drink after booking in.

Good stay but

Customer review rating 4.2/5

Colin C. Families - 14/07/2020 Confirmed reviews ALL

Hotel was ok went to use my Accor points on checkout. Points would not go through with no explanation as to why , on check out the desk suggested to call card services on Monday which I did only to find out my account had been locked would have been nice to have been notified of this. The account was reopened confirmed by customer care, I called the hotel to use the points as the account hasn’t been settled only to say she couldn’t and I need to call Accor again which I did and was fobbed off great way to treat your loyal customers.

Due to covid was upgraded to the Pullman.

Customer review rating 4.2/5

Matt Business - 30/06/2020 Confirmed reviews ALL

Nice overnight stay. Great customer service as usual.

Nice to be Back

TripAdvisor rating 4.0/5

Trudi0 Business - 18/06/2020 TripAdvisor review

Being back on the road again, all be it at a reduced capacity, was a fabulous feeling. As an Elite member of the Accor brand, I had personally missed the interactions and experiences one gets to enjoy. I was also a little curious to see how the new world of travelling was going to look like. I drove not flew this trip as flights for me are not a reality quite yet !!!! However the hotel experience was pretty much the same if you take into consideration things have just started to re-open. My welcome was warm, I was very generously upgraded given my Diamond status and the Goldfinch Restaurant looked after me with lots of hot coffee and great food. I do love this hotel, it has great positioning as I can walk everywhere. Work wise I can easily manage my travel budget by choosing the Mercure side and for leisure I always go Pullman side - everything you need really in one handy place !!!! Sanitation around the hotel was plentiful and I know that in the coming months there are a lot of new Covid friendly initiatives coming. I didn't give Covid another thought to be honest once inside the hotel. In these times we just need to all be respectful of our changing times and work with al the staff to ensure we adhere to current restrictions. Awesome stay and cannot wait to be back x Thanks everyone at the hotel it was fabulous.

Customer review rating 4.2/5

Kirsty Families - 31/03/2020 Confirmed reviews ALL

We had to cancel our booking and did not end up staying as we had to leave the country 3 days prior to our planned stay due to countries locking down with the Covid19. I sent an email to the hotel/company requesting assistance as to whether we could have a refund or hotel credit due to the unforeseen circumstances - as we booked this accommodation back in october 2019 - before any cover 19. No one has responded to my email which is very dissatisfying.

Dear Kirsty, We appreciate your comments regarding your stay at the Pullman Brisbane King George Square. We are sorry that your stay did not meet your expectations. Can I please ask if your email has now been responded to? We hope that we are able to better serve you in the future. Sincerely, Daniel Lewis - Rooms Division Manager

Great location and stay was good.

Customer review rating 4.2/5

Anonymous Business - 27/03/2020 Confirmed reviews ALL

I had my door left open for two days in a row. I assumed it didn't shut properly after cleaners and nothing was stolen but I contacted reception after the second time as I felt this wasn't good enough. It didn't happen again after that.

Dear Melissa, Thank you for bringing this to our attention. Feedback such as this allows us to continuously improve both our facilities and our service. We hope to see you again soon. Sincerely, Daniel Lewis - Rooms Division Manager

Random Entries to Room

Customer review rating 4.2/5

Aidan Business - 27/03/2020 Confirmed reviews ALL

To the General manager, i recently stayed at you at the Mercure King George Square with my partner. Whilst in the room we noted a lack of cleaning had been done - VERY dusty air con vent/dust on all surfaces - this was a minor issue as understand the start of the Covid-19 outbreak could have affected staffing levels. Main point of issue was actually our last night stay, whilst check out was 10am we were awoken early (between 7-8am) due to Drilling and baning in the hallways - upon inspection of opening our door it seems EVERY room on the floow had doors open with Beds being dismantled and replaced with the hallways blocked with multiple mattresses - explaining the noise issue. ( fire doors blocked with little egress available for emergency !) Just prior to leaving my partner and i had a shower to refresh for the days travel ahead, whilst my partner had just existed the bathroom in a small towel the door received a knock with no verbal issuance ( housekeeping.maintenance/etc) within 5 seconds of the knock i head the door security be clicked and headed to the door audibly shouting "hey" "stop" only to see the door swing wide open to me having my virtually naked partner being with a builder saying "sorry though room was empty" and me promptly shutting door close to his face - disturbed would be an understanding - i have NEVER had a intrusion into a hotel room without a protracted knocking or even a room call to check. Not happy i called reception to request to speak with a manger availing the issue - i was informed they were in a meeting and would call back - this happening within minutes as i assumed the situation was deemed a priority of having room access disturbed. i was offered to have a meeting in the room but as we were virtually packed and it being close to 10am i stated i would prefer to meet at reception on checkout. Upon approach to the reception area a male employee made himself known as a Mr Daniel Lewis - Hotel Manager - Mr Lewis listed to my dissatisfaction with having a builder enter our paid for room unannounced only to be informed " that he had not directly spoken with the builder but understands that he did not see anything" this had my partner VERY upset that not only was he not apologetic the fact others had been speaking about a near naked woman with in the hotel - she feels violated - after asking what is to done i received a apology that the room was entered into - No response re building works underway whilst paying for a room and any real concern - just another corporate traveler i guess.... i work in hospitality and found the whole experience offensive to CUSTOMER SERVICE - im not looking for anything but wish to highlight this occurrence so that a better process can be defined for future guest - if you get any... Aidan R.

Dear Aidan, Thank you for taking the time to tell us about your experience at the Mercure Brisbane King George Square. Aidan, our General Manager will be in touch with you over the coming days. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Lewis
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in brisbane