Mercure Brisbane King George Square 4 stars

Very quick o/nite. Arrived via bus from daughter’s place on south side. Shower, dressed and caught bus from Adelaide st to 21st birthday party venue. Returned late by bus to Anne St. Easy access to room, sound sleep then spoilt for choice buffet breakfast before pack up, walk to train and off to airport to return home. Probably only downfall - coffee @ breakfast was a bit ordinary.

From the Portor to bar staff to concierge to housekeeping. All staff were amazing. The one and only thing I didn’t really like was that there was no fresh air on the room:

Checkin is easy, bfast service is quick,

Enjoy our short stay. We were able to walk to most places with ease.

Generally ok. Significant banging noise - probably associated with construction work on night of Wed 5 Feb - went for hours and substantially disrupted sleep. Had to involve travel agent to straighten out inclusion of breakfast - booked rate included breakfast, this was not registered in Mercure system. Romm and food were good.

Everyone was friendly and very helpful.

I was at the motel to support a family member, I was still working from my room during the day. The first night my air-con did not seem to work so I was moved to another, much cooler room. In this room the air-con condenser overflowed two days in a row and was attended to by maintenance. The third day it didn't start leaking until midnight. I phoned reception to let them know and they suggested I place towels on the carpet as there was no maintenance on-site at that time. I was OK about that I just didn't want the motel to flood, which of course it didn't. The next morning I asked to be moved again and was upgraded to a prestige suit. It sounds pretty horrific (I was at the motel for 6 nights and had to move 2 times) - but the staff were very accommodating, polite and nothing was too much trouble. Even though I needed to move a couple of times the staff didn't get frustrated, they just keep doing as much as they could to fix the problem.

Comfortable bed, relaxing drink and friendly staff

Kind and friendly staff. Made our stay enjoyable

Much better light than previous stay at Pullman

Unfortunately was double charged for the room fee on the credit card, once this was pointed out over the phone was fixed very quickly

The only thing I didn't like about the hotel, is the second night I ordered room service, I had to wait over an hour for my dinner to come. I think that is too late to wait for room service. But apart from that, I will continue to stay there whilst away for work.

1. I checked out from hotel around 7.30 am and forgot my phone charging cable in my room and I was in my office 400m away from hotel till 4 pm that day. I didnt get any message or call from hotel about it. I could have come and picked it up. 2. My booking included buffet breakfast but when i reached buffet the lady at counter didnt had that information on her list for me. Very embarrassing for me as i was asked a few question before letting me in for breakfast. 3. My room got very hot in night and there were no instructions on how to change settings

Comfortable room for a reasonable price. However, there was some sort of maintenance works in the building that commenced at around 1 am and continued for a couple of hours. It involved some sort of banging that reverberated through the building and was loud enough to wake me up. Reception offered me earplugs or to change room, changing rooms at 1am not exactly an option.

Great location, near the CBD, public transport and shops. Friendly service and nice room.