Mercure Brisbane King George Square 4 stars

Customer review rating (ALL Rating) 3.9/5 4,300 reviews

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Mercure Brisbane King George Square - Image 1
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Mercure Brisbane King George Square - Image 4
Corner of Ann and Roma Streets, 4000 BRISBANE, Australia

Description

Hotel extras

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

Our accommodation(s)

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Hotel location

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

Telephone
Fax +61 7 3229 9618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  4,300 reviews

TripAdvisor Rating  4.0/5  1,419 reviews

Great location, receptionist has attitude.

TripAdvisor rating 2.0/5

Kass1980 TripAdvisor review

Great location, stayed for 2 nights, room was spacious. When I arrived there wasn’t any signage on parking, so I parked directly at the hotel car park, then had to carry my suit case up flight of stairs. The receptionist was rude and it felt rushed nor did she bother to tell me about the internet login details which meant I was late to a teams meeting. Would I stay here again? Probably not, I think attitude of staff members should be addressed. The only staff who were efficient was probably the concierge.

Well located for my needs.

Customer review rating 5.0/5

Jean R. Solo - Confirmed reviews ALL

Friendly receptionist at checkin and check out. Room adequate for myself.

Needs upgrade

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

No water in room Lifts were broken Reception / room service did not answer phone Rooms were clean and tidy but getting tired

Dear Paul, Thank you for sharing your feedback. We're sorry to hear about the issues you encountered during your stay, especially with the broken lifts and lack of response from reception and room service. It was unfortunate that this unplanned maintenance needed to be attended to with the lifts and that it affected your stay negatively. We understand how important these amenities are, and we apologize for any inconvenience caused. It's great to hear that the room was clean and tidy, though we acknowledge the need for upgrades, and we'll certainly look into the points you mentioned to improve future stays. We hope to have the opportunity to welcome you back under better circumstances. Sincerely, Roshit Manmohan - Front Office Manager

Great stay

Customer review rating 4.5/5

Paul O. Couples - Confirmed reviews ALL

Everything perfect. some issues with the lifts but that was one of those things .

Great location and well serviced

Customer review rating 4.5/5

Adrian S. Business - Confirmed reviews ALL

I just stayed overnight for business. The room was comfortable and in the middle of the city with easy access to rail station and a walk around the city. I was able to order room service and grab a beer. Unfortunately due to another guest, my floor experienced flooding and the staff were very good in the way the managed the situation. I would recommend the hotel.

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Other web-users rate our hotel

  • 1,589 reviews 9.2/10 Location
  • 2,620 reviews 5.1/10 Room
  • 2,067 reviews 7.8/10 Service
  • 90 reviews 5.1/10 WiFi
  • 1,064 reviews 4.4/10 Cleanliness
  • 1,014 reviews 4.4/10 Comfort
  • 616 reviews 4/10 Amenities
  • 556 reviews 5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.