Mantra Midtown Brisbane 4 stars

Customer review rating (ALL Rating) 4.3/5 833 reviews

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Description

Hotel extras

  • Within walking distance to Queen Street Mall, Riverstage and The Brisbane Botanic Gardens

  • Enjoy a fully equipped gym, outdoor pool and barbeque area along with an invigorating sauna

  • Close to Brisbane's finest restaurants including the dining precinct at Eagle Street Pier

  • Secure undercover parking offered at a daily rate conveniently located onsite

Our accommodation(s)

Studio

Studio Room

  • 2 pers. max
  • 33 / 355 sq ft
  • Bedding 1 x Queen size bed(s)
  • Most of the accommodation: Balcony

Hotel location

Mantra Midtown Brisbane

127 Charlotte Street
4000 BRISBANE
Australia

GPS:-27.470804, 153.027722

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

There's nothing like letting off a little steam in the sauna, or cooling off in the outdoor lap pool. Located on level 5 and open from 7am until 9pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  833 reviews

TripAdvisor Rating  4.0/5  1,962 reviews

Certificate of excellence 2023

Staff was helpful and the location. Is great.

TripAdvisor rating 4.0/5

Charlotte L TripAdvisor review

The efficiency was fine. It is hard to find a washer and dryer in Australia so that was great to have one in the room. The hallway carpet needs to be replaced as it has a strong chemical smell that set off allergies. The staff was very helpful and friendly.

Don’t book here

TripAdvisor rating 1.0/5

Shockingservice TripAdvisor review

Apparently was dirty and, plaster patches over a number of wall, damaged PowerPoint in bedroom. Rubbish left in drawers from I assume the previous booking. Display cabinet look like it had not been dusted in months. No block out curtain on balcony sliding door only a shear curtain which had hook missing and not hanging properly, office next door could see straight in as they work both nights till after 11pm so watch tv with no lounge lights on.

Initial room v poor and disappointing, rectified by room change

Customer review rating 1.5/5

Paul O. Business - Confirmed reviews ALL

Unfortunately a v poor stay. First room was 1602, problems included; all plates and dishes in cupboard were wet, dishwasher did not work, no frying pan, TV remote in bedroom didnt work and WIFI was hopeless. had to remain there for 2 nights as hotel apparently fully booked. Reported problems on morning of second day. On return that evening was told all bar WIFI had been fixed - none had. When I queried why false info had been provided the response from Zach was "I sent lots of emails". Moved to room 2303 for 3rd night. Room was fine and everything worked although I did note that kitchen did not have tongs or a fish slice.

Dear Paul, Thank you for taking the time to tell us about your experience at the Mantra Midtown Brisbane. I am sorry that your issues were not rectified swiftly. This is not the experience we strive to give our guests. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please feel free to contact me if you wish to discuss your stay further. Sincerely, Dana

Uncomfortable

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

The room was not clean, the fridge constantly frosted over and defrosted leaking over the floor, the shower hub in the ensuite bathroom leaked constantly every shower on to the floor, the washing machine went into fault half way through a cycle do unable to wash even one load of clothes

Dear Sheridan Thank you for taking the time to leave us a review. I am sorry to hear about the state of your room. Your experience will be passed onto the relevant departments so that we can improve in the future. If you would like to discuss your stay further, please contact me via email or call reception. Sincerely, Dana

Overpriced. Needs major update

Customer review rating 1.0/5

Tom F. Business - Confirmed reviews ALL

Staff were nice. Suoer small unit, dirty under mat, cups bot clean, fridge leaking, washing machine kept stopping, phone to reception not working. Stayed for 3 nights.... Never again for $1300 + $40 per day parking, not good enough!!!

Dear Thomas, Thank you for taking the time to tell us about your experience at the Mantra Midtown Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback will be passed on to the relevant departments so that we can improve in the future. If you wish to discuss your stay further, please feel free to contact me via email or call reception. Sincerely, Dana

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Other web-users rate our hotel

  • 302 reviews 9.7/10 Location
  • 423 reviews 6.7/10 Room
  • 369 reviews 9/10 Service
  • 32 reviews 3.6/10 WiFi
  • 218 reviews 5/10 Cleanliness
  • 153 reviews 5.4/10 Comfort
  • 119 reviews 4.7/10 Amenities
  • 24 reviews 3.5/10 Food

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