Mantra Midtown Brisbane 4 stars

Customer review rating (ALL Rating) 4.4/5 994 reviews

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Description

Hotel extras

  • Within walking distance to Queen Street Mall, Riverstage and The Brisbane Botanic Gardens

  • Enjoy a fully equipped gym, outdoor pool and barbeque area along with an invigorating sauna

  • Offering a modern boardroom featuring state-of-the-art facilities with up to 14 delegates

  • Close to Brisbane's finest restaurants including the dining precinct at Eagle Street Pier

  • Secure undercover parking offered at a daily rate conveniently located close to the hotel

Our accommodation(s)

Studio

Studio Room

  • 2 persons
  • 33 / 355 sq ft
  • Bedding 1 x Queen size bed(s)
  • Most of the accommodation: Balcony

Hotel location

Mantra Midtown Brisbane

127 Charlotte Street
4000 BRISBANE
Australia

GPS:-27.470804, 153.027722

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

There's nothing like letting off a little steam in the sauna, or cooling off in the outdoor lap pool. Located on level 5 and open from 7am until 9pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  994 reviews

TripAdvisor Rating  4.0/5  1,959 reviews

Certificate of excellence 2023

All the staff are great, especially Zac on the front desk

Customer review rating 5.0/5

Carol T. Families - Confirmed reviews ALL

Top floor, well located to Queen Street mall.

Dear Carol, Thank you so much for your amazing review! I am so glad to hear that you enjoyed you at with us, it is important to us that each guest is left satisfied and willing to come back. Thank you for mentioning Zac, I will make sure he is aware of how much of a positive impact he made on your stay. Kind Regards, Lexie.

Customer review rating 5.0/5

Tracey Friends - Confirmed reviews ALL

From check in to staff and location, we could not fault the Mantra Midtown. Would definitely stay again

Dear Tracey, Thank you so much for taking the time to write such an amazing review, It is so good to hear that you enjoyed your whole stay with us. We are glad to hear that the location of our hotel was such a benefit to you and that our staff also made your stay even more enjoyable, We hope to see you again in the future, Kind Regards, Lexie.

Excellence

Customer review rating 5.0/5

Dean H. Business - Confirmed reviews ALL

Last minute plans to seek accommodation. Mantra Midtown staff were excellent with the booking process and on arrival I was personally greeted and assisted to my room. Always caring with friendly staff awards Mantra Midtown the high distinction of excellence.

Dear Dean, Thank you so much your amazing review, It is great to hear that your stay with us was so enjoyable. We make sure we give each guest their own personal experience with us and build a relationship so to hear our staff putting in the extra work for your stay is wonderful. We hope to see you again in the future, Kind Regards, Lexie.

Great location

Customer review rating 3.0/5

Peter B. Families - Confirmed reviews ALL

No toilet paper in the room and possibly been like that for a while as the facial tissues were in the cupboard next to the toilet, towel rail was loose and fell off the wall at 5am when I pulled the towel off it. Rubbish bin in the bathroom was jammed between the toilet and the shower screen, you were literally sitting on it when you were on the toilet. Room presented nicely otherwise.

Dear Peter, Thank you for taking to time to leave us a review. I am so sorry to hear that you found a lack of supplies in your room it is important that we provide each guest is the needed items so I will make sure we are double checking the stock levels for all guests. I also so sorry about our towel rail being faulty, I have raised this issue to maintenance, and we will have this fixed for the future. Kind Regards, Lexie.

Customer review rating 0.5/5

Graeme J. Business - Confirmed reviews ALL

The Arcon in the bedroom was freezing and operating at a fan speed too high even when set at the lowest fan setting

Good Afternoon Graeme, Thank you for taking the time to tell us about your experience at the Mantra Midtown Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you could please let me know which fan that was not working correctly, I will be able to investigate further. Thank you for the details about the temperature. It has been noted and the team will work on having appropriate temperature in the rooms for guest arrivals in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zachary. Front Office Manager @ Mantra Midtown.

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Other web-users rate our hotel

  • 385 reviews 9.7/10 Location
  • 531 reviews 6.7/10 Room
  • 440 reviews 9.3/10 Service
  • 33 reviews 3.6/10 WiFi
  • 251 reviews 5.1/10 Cleanliness
  • 188 reviews 5.4/10 Comfort
  • 25 reviews 8.5/10 Pool
  • 19 reviews 9.2/10 Wellness Area

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