ibis Styles Brisbane Elizabeth Street 4 stars

Customer review rating (ALL Rating) 4.5/5 5,291 reviews

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ibis Styles Brisbane Elizabeth Street - Image 1
ibis Styles Brisbane Elizabeth Street - Image 2
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40 Elizabeth Street, 4000 BRISBANE, Australia

Description

Hotel extras

  • FREE high-speed Wi-Fi included in all public areas for guests

  • The Social all day dining: sweet treats, tasty snacks & reimagined classics

  • Bright, bold colours and cheeky design with personality that pops!

  • All-inclusive conference packages

Our accommodation(s)

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Hotel location

ibis Styles Brisbane Elizabeth Street

40 Elizabeth Street
4000 BRISBANE
Australia

GPS:-27.471306, 153.02443

Telephone
Fax +61 7 3211 4954

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

THE SOCIAL

Happy Mood Makers are on hand to deliver a breakfast that makes mornings more exciting, or choose to graze all day on sweet treats, tasty bites and favourites that have been totally reimagine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,291 reviews

Customer review rating 4.0/5

Jacqueline T. V. Business - Confirmed reviews ALL

Well located, friendly and helpful staff, comfortable room. Everything I needed for my stay

Dear Jacqueline, Thank you for taking the time to share your feedback following your recent business stay at ibis Styles Brisbane Elizabeth Street. We’re delighted to hear that you found our location convenient and our team friendly and helpful, and that your room provided everything you needed for a comfortable stay. It’s also great to know that your booking experience was smooth and that you found good value in the rate, as well as enjoying a seamless check-in and check-out process. We appreciate your honest comments regarding the room condition, and we understand your observation that it felt a little tired. Please be assured that your feedback has been noted and will be shared with our team as we continuously look for ways to improve and refresh our guest experience. Thank you again for your kind words and for being a valued ALL – Accor Live Limitless member. We hope to have the pleasure of welcoming you back on your next visit to Brisbane. Kind regards, Katherine McNaught Manager on Duty

Customer review rating 4.0/5

Melinda B. Families - Confirmed reviews ALL

We enjoyed our beautiful room with the fantastic views of Brisbane. Great location.

Dear Guest, Thank you for sharing your feedback following your recent family stay at ibis Styles Brisbane Elizabeth Street. We’re so pleased to hear that you enjoyed your beautiful room and the fantastic views of Brisbane, as well as our convenient location. It’s also wonderful to know that our team made a positive impression and that you experienced a smooth arrival and departure. We appreciate your comments regarding the in-room amenities and understand your expectations around additional items such as separate shampoo and conditioner, lotion, and hand towels. At ibis Styles, we aim to provide thoughtfully selected essentials while supporting our sustainability commitments, and your feedback is valuable as we continue to review our offerings. Thank you again for your insights, and we hope to have the opportunity to welcome you back in the future. Kind regards, Katherine McNaught Manager on Duty

Customer review rating 1.5/5

Danny K. Families - Confirmed reviews ALL

The booking, made via Reservation Stays, was messed up. Booked a twin room for me and my son, on arrival was allocated a single King. Hotel apparently full, no option given to change room. I ended up sleeping on the floor. Ibis refused to accept any responsibility claiming it was the booking site's fault. Not a huge problem in itself, but refusal to accept responsibility or offer any small form of compensation (a free breakfast for example, which I requested but was refused) is very poor business practice.

Dear Guest, Thank you for taking the time to share your experience. We are truly sorry to hear about the issues you encountered with your booking and the disappointment caused on arrival. We understand how frustrating it must have been to receive a room configuration that did not match your reservation, especially when travelling with your son, and we sincerely regret the inconvenience of the situation, including the discomfort you experienced during your stay. This is certainly not the level of service we aim to provide. While bookings made through third-party providers can sometimes present challenges with room type allocations, this does not lessen the impact it had on your stay, and we are sorry that you felt your concerns were not adequately acknowledged at the time. Your feedback regarding the lack of flexibility and goodwill gesture has been taken seriously and will be shared with our team to ensure we handle similar situations with greater care and empathy in the future. We appreciate you also noting the cleanliness and quality of the room itself, and we hope you might consider giving us another opportunity to provide you with the seamless and comfortable experience you expected. Kind regards, Katherine McNaught Manager on Duty

Customer review rating 4.0/5

Kim S. Solo - Confirmed reviews ALL

It was neat tidy and comfortable

Dear Kim, Thank you for taking the time to share your feedback following your recent stay at ibis Styles Brisbane Elizabeth Street. We’re so pleased to hear that you enjoyed our convenient location and found your room neat, tidy, and comfortable. It’s also wonderful to know that your booking experience through the ALL App was smooth, and that our team helped make your arrival and overall stay a positive one. We truly appreciate your loyalty as an ALL Silver member and your willingness to recommend us so highly. Your feedback is important to us, and we’re glad we could provide a comfortable experience during your stay. We hope to have the pleasure of welcoming you back again soon for another enjoyable visit. Kind regards, Katherine McNaught Manager on Duty

Customer review rating 4.5/5

Phillip R. F. Couples - Confirmed reviews ALL

easy check in and very comfortable

Dear Phillip, Thank you for sharing your feedback following your recent stay at ibis Styles Brisbane Elizabeth Street. I’m pleased to hear you found our hotel well located, with an easy check-in and a comfortable stay overall. It’s great to know you enjoyed your accommodation, breakfast, and interactions with our team. We appreciate your comments regarding WiFi and ease of access, as these are important aspects of the guest experience and areas we are continuously working to improve. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for an even smoother stay in the future. Warm regards, Katherine McNaught Manager on Duty

Other web-users rate our hotel

  • 3,341 reviews 9.5/10 Location
  • 3,896 reviews 7.9/10 Room
  • 2,923 reviews 8.9/10 Service
  • 93 reviews 4.4/10 WiFi
  • 1,535 reviews 5.9/10 Comfort
  • 1,525 reviews 8.5/10 Cleanliness
  • 683 reviews 6.6/10 Amenities
  • 654 reviews 7.8/10 Breakfast

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