The Johnson Brisbane - Art Series

Staff were polite, facility was presented well, however cleanliness was a concern, bathroom had mold and dirt around the perimeter of the shower recess, the bedside table was full of used toothpicks and earplugs ( highlighted this to staff but they were never removed during our 5 night stay) Air-conditioner woke us up every night due to loud noised coming from indoor unit, by day 4 I had had enough and inspected the unit to see why it kept rattling, to my horror that airco unit was so disgustingly filthy it was obvious it was icing up due to no airflow due to the amount of dirt build up, the dirt was not only surrounding the outside of the head but the entire inside, this was reported to reception and I was asked if I would like it cleaned which I kindly advised most definitely. We managed to have 1 night of undisturbed sleep after it had been partially cleaned, as on inspection it was obvious the only thing cleaned were a quick wash of the filters. On a positive, beds, pillows and linen were very comfortable.

Very relaxing and enjoyable. We made a few small menu change requests at breakfast that were happily granted. The pool was excellent, but longer hours might be nice. The staff were super friendly and very helpful. We chose the hotel for the pool and fitness facilities. The gym was quite good—some towels should definitely be placed in the gym for hygiene, wipes aren’t enough. Spongy floor makes cardio difficult also. Easy walk to many cool places around.

The main guy at Reception is Awesome - sorted out the extra night with a minimum of fuss.

I've stayed there before and it met my expectations. Was nice to get a free upgrade to a deluxe suite too.

One of the better hotels I have used over the years

Great rooms, clean, spacious. House keeping was amazing. Room service was great, food was very nice. All staff very accomodating I was able to check into my room at 8am when I arrived off a plane. Staff held my bags for the day too before my flight home.

Great experience staying here. Staff were very helpful and professional. The room was lovely and was a good home away from home.

Having a wonderful receptionist who gave us travel tip for our onward journey to Bali -Priceless

We appreciated the size of the room (family suite like), the open air pool and the gym.

Excellent Friendly staff, ready to help. Early check-in after a long-haul flight, quiet room, beautiful pool and well-equipped gym. Very functional kitchenette, expansive room with plenty of light and no clutter. Elegant decor, comfortable beds with quality linen. Will definitely stay again.

Enjoyed our stayed. The front desk girls went out of their way to make us happy.

The room was a great size, as there were four us. It had everything you needed if you wanted to self cater. The beds were really comfortable. The pool and sun terrace was an added bonus. The only downside was the cost of the parking at $30 per night it’s very expensive.

Perfect

We arrived late and you were very polite and arranged a large suite for my family. Thank you!

We thought the hotel is great and the staff were very friendly and helpful. Also the staff at The Tumbling Stones were great.