The Johnson Brisbane - Art Series 4 stars

Customer review rating (ALL Rating) 4.3/5 915 reviews

The Johnson Brisbane - Art Series - Image 1
The Johnson Brisbane - Art Series - Image 2
The Johnson Brisbane - Art Series - Image 3
The Johnson Brisbane - Art Series - Image 4
477 Boundary Street, 4000 SPRING HILL, Australia

Description

Hotel extras

  • Contemporary open-plan suites and penthouses

  • Outdoor 50-metre pool, extensive gymnasium

  • Modern conference and event spaces

  • Walls adorned with the art by Michael Johnson

  • Walking distance to shopping and restaurant areas

Our accommodation(s)

Book this hotel
Room 1

Penthouse

Michael Johnson Penthouse

Photo out of - Michael Johnson Penthouse

The Michael Johnson Penthouse is the ultimate in premium luxury, offering 3 bedrooms, Art Series signature beds and private ensuites. With a comfortable open plan living space, full kitchen and large balcony, enjoy uninterrupted views of Brisbane.

  • Views:

    City View or Park view

  • Most of the accommodation:

    Balcony or Dining room / area or Additional living room / area or 3 bedrooms

Max. number of persons
6
Area
From 300 m² / 3229 sq ft

Bedding

King size bed(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Espresso machine
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
  • 6 pers. max
  • 300 m² / 3229 sq ft
  • Bedding 3 x King size bed(s)
  • Views: City View or Park view
  • Most of the accommodation: Balcony or Dining room / area or Additional living room / area or 3 bedrooms
See availabilities

Studio

Studio Suite Twin

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Espresso machine
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Studio

Deluxe Studio Suite

Photo out of - Deluxe Studio Suite

Our studio apartments in Spring Hill are open plan, ideal for singles and couples. Featuring Art Series Signature bedding, a balcony, 42 inch TVs, workspace, Michael Johnson archival prints, art library, art channel, mini bar and ensuite.

  • Views:

    Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Soundproof doors

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

Two Bedroom 2 Bathroom

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

The Johnson Brisbane - Art Series

477 Boundary Street
4000 SPRING HILL
Australia

GPS:-27.460345, 153.022981

Telephone
Fax +61 7 3085 7221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • 84 rooms
  • 33 family rooms
  • 84 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

  • English
  • French
  • Indonesian
  • Japanese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Complementary Self Service Laundry
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

5 Meeting rooms

Family

Services for children

  • Children''s TV Channels

Well-being

The Johnson Pool

  • Outside
  • On site

Gymnasium

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Gym

  • On site

Bike rack facilities

  • On site
  • On site
  • Indoor parking
  • Public
  • 25 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 18.75 € 30 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Pool

Photo out of - Pool

Outdoor 50m Pool with Sundeck designed by Olympic Swimmer Michael Klim

The Johnson Pool

Outdoor 50m Pool with Sundeck designed by Olympic Swimmer Michael Klim

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Chlorure treatment

At your disposal

  • Shower

Access & Security

  • Pool areas wheelchair accessible
  • Ramp access
  • Staff trained in first aid

Dimension

  • Pool Depth Min: 1.2 m / 3.94 ft
  • Pool Depth Max: 1.2 m / 3.94 ft
  • Pool Size Min: 3.4 m / 11.15 ft
  • Pool Size Max: 50 m / 164.05 ft

Outdoor 50m Pool with Sundeck designed by Olympic Swimmer Michael Klim

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  915 reviews

Customer review rating 2.5/5

Scott D. Families - Confirmed reviews ALL

Hi Scott, Thank you for taking the time to share your valuable feedback. We sincerely apologize for the road noise that woke you up abruptly. We will have our maintenance team take a look at all the windows and make sure they seal out the noise so you do not have this issue on your next stay. Once again, we appreciate your time spent at our hotel and look forward to winning you back on your next stay. Please don't hesitate to contact me directly for any further communication. Avishkar Gole Rooms Division Manager av…

Customer review rating 4.5/5

Wayne M. Couples - Confirmed reviews ALL

Dear Wayne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thank you for spending your valuable time at our hotel & thank you for your loyalty. Sincerely, Avishkar Gole Rooms Division Manager

Customer review rating 4.5/5

Stephen T. Solo - Confirmed reviews ALL

Hi Stephen, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed your stay, appreciated the complimentary amenities and had a comfortable night’s sleep. We’re also glad we could accommodate your request for a quiet room. We truly appreciate your kind words and look forward to welcoming you back to The Johnson on your next visit! Kind regards, Marcus and The Johnson Team

Customer review rating 5.0/5

Wenwei L. Families - Confirmed reviews ALL

Dear WenWei L., We very much appreciate your comments regarding your stay at the The Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Johnson Team

Customer review rating 5.0/5

Alberto V. Business - Confirmed reviews ALL

Dear Alberto, Thank you for your lovely feedback! We’re delighted to hear that our team has made you feel welcome and that you’ve found everyone friendly and helpful. We truly appreciate your continued support and look forward to welcoming you back to The Johnson again soon! Kind regards, Marcus and The Johnson Team

Hi Scott, Thank you for taking the time to share your valuable feedback. We sincerely apologize for the road noise that woke you up abruptly. We will have our maintenance team take a look at all the windows and make sure they seal out the noise so you do not have this issue on your next stay. Once again, we appreciate your time spent at our hotel and look forward to winning you back on your next stay. Please don't hesitate to contact me directly for any further communication. Avishkar Gole Rooms Division Manager av…

Customer review rating 4.5/5

Wayne M. Couples - Confirmed reviews ALL

Always friendly and helpful.

Dear Wayne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thank you for spending your valuable time at our hotel & thank you for your loyalty. Sincerely, Avishkar Gole Rooms Division Manager

Customer review rating 4.5/5

Stephen T. Solo - Confirmed reviews ALL

Just at The Johnson for one night,I requested a quiet room which I got, thank you. Thanks for the complimentary amenities, great bed, would come again

Hi Stephen, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed your stay, appreciated the complimentary amenities and had a comfortable night’s sleep. We’re also glad we could accommodate your request for a quiet room. We truly appreciate your kind words and look forward to welcoming you back to The Johnson on your next visit! Kind regards, Marcus and The Johnson Team

Customer review rating 5.0/5

Wenwei L. Families - Confirmed reviews ALL

You have an amazing full-size swimming pool that exceeded our expectations!

Dear WenWei L., We very much appreciate your comments regarding your stay at the The Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Johnson Team

Customer review rating 5.0/5

Alberto V. Business - Confirmed reviews ALL

Everyone is so friendly and very helpful

Dear Alberto, Thank you for your lovely feedback! We’re delighted to hear that our team has made you feel welcome and that you’ve found everyone friendly and helpful. We truly appreciate your continued support and look forward to welcoming you back to The Johnson again soon! Kind regards, Marcus and The Johnson Team

Customer review rating 3.5/5

Janelle H. Friends - Confirmed reviews ALL

Staff were great at check in, organised welcome drinks, much appreciated. Unfortunately our room had a view looking straight across to other room entrances so we didn’t feel comfortable having the curtains open at all. Had a bath but was unable to let the water out - heavy scratches around the bath plug made it clear this was a recurring problem. Benches in kitchen did not look clean - maybe they were water stain marks but looked unclean. Great location, comfortable beds.

Dear Janelle H., We very much appreciate your comments regarding your stay at The Johnson Brisbane - Art Series. We are delighted to hear that you enjoyed the warm welcome from our team, the welcome drinks, our convenient location, and the comfort of our beds. However, we sincerely apologise for the inconveniences you experienced during your stay. We understand your concerns regarding the lack of privacy due to the room outlook, the issue with the bath plug, and the appearance of the kitchen benchtops. Please be assured that your feedback will be shared with our Housekeeping and Maintenance teams for their attention and follow-up. Thank you again for taking the time to share your experience. We truly value your feedback and hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay. Sincerely, The Johnson Team

Customer review rating 4.5/5

Leah H. Couples - Confirmed reviews ALL

Glyza on front desk made everything so easy for us :)

Dear Leah H., We very much appreciate your comments regarding your stay at the The Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Johnson Team

Customer review rating 4.0/5

Marco M. Friends - Confirmed reviews ALL

I book the penthouse every year for a few nights in town with friends. Awesome setup and good location with the free shuttle bus just outside. Please upgrade the WiFi and there's also space for improvement for room service.

Dear Mr M., Thank you for staying with us again and for sharing your feedback. We’re delighted you enjoyed the penthouse, its setup and our convenient location. I’m sorry the WiFi was unreliable, your request for technical support went unanswered, and the floor and room service fell short. We’ll review these concerns with our teams as we work to improve. We truly value your loyalty and hope to welcome you back. Kind regards, The Johnson Team

Customer review rating 4.5/5

Graham C. Business - Confirmed reviews ALL

Excellent service

Dear Guest, Thank you for the great review! We're so glad you loved the location and service, and that your business trip went smoothly. Hope to welcome you back soon. Warm Regards, The Johnson Team.

Customer review rating 4.0/5

Nicole M. Business - Confirmed reviews ALL

As always, customer service was excellent - can’t fault the team. Always so friendly and attentive! My only complaint is that the pool was murky and appeared to have lots of sediment on the bottom. This is unusual - the pool is usually crystal clear. Generally, I feel the outdoor pool area needs a freshen up.

Dear Nicole, Thank you for your lovely feedback and for recognizing our friendly, attentive team. We’re delighted you enjoyed your spotless room and smooth stay. We’re sorry the outdoor pool wasn’t up to its usual crystal-clear standard and appreciate you bringing it to our attention. Your comments have been shared with the team as we look at refreshing the pool area. We hope to welcome you back for an even better visit. Warm Regards, The Johnson Team

Customer review rating 3.5/5

Martin G. Business - Confirmed reviews ALL

Clean and comfy. My only remark is that the telephone in my room did not work. It wasn’t even plugged in and had no power source. I had no way of calling concierge and had to walk to reception or go online to find key info, like requesting a dental kit or asking for later check out. Other than that, my room was nice but I was either boiling hot in bed or cold. I did not have a good night’s sleep at all. I also found it odd that there is no breakfast option like most hotels I’ve stayed at around the world.

Dear Martin, Thank you for your review. I am glad to hear that you found your room clean and comfortable. I am sorry to hear about the issues you experienced with the phone and the temperature of the room. Your feedback is important to us and has been passed along to the relevant departments so that we can continue to improve on our service. We hope to see you again soon. Sincerely, Dana, Duty Manager

Customer review rating 4.5/5

Stephen L. Families - Confirmed reviews ALL

Would have been perfect if the pool was heated.

Thank you for your wonderful feedback and for sharing your experience with us. We are delighted to hear that you enjoyed our great location, well-appointed room, and comfortable beds. We also appreciate your feedback regarding the pool temperature. We understand that a heated pool would have made your family stay even more enjoyable, and we are sorry that this aspect did not fully meet your expectations. Thank you again for staying with us, and we hope to have the pleasure of welcoming you and your family back again for an even better experience. Warm regards, The Johnson Team

Customer review rating 2.5/5

Kerron B. Business - Confirmed reviews ALL

I was disappointed that when I arrived the room was not ready, I was not offered an upgrade, nor was there any welcome gift in the room (I am an Accor Gold member). I have stayed at The Johnson previously and the service previously was outstanding. Staff were friendly and helpful on this stay.

Dear Kerron B., Thank you for taking the time to tell us about your experience at the Johnson Brisbane - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Art Series, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely, The Johnson Team

Customer review rating 5.0/5

Angela S. Families - Confirmed reviews ALL

I always like to stay here when I am in Brisbane. So handy to everything I need.

Dear Angela, Thank you for your review. I am glad to hear that you enjoyed your stay with us. We hope to see you again soon. Sincerely, Dana, Duty Manager

Customer review rating 2.0/5

Allan D. Business - Confirmed reviews ALL

expensive stay with a room that was tired, unloved and not clean enough.

Dear Allan, Thank you for taking the time to leave a review. I am sorry to hear about your experience with us at The Johnson. It is not one we strive to deliver to our guests. Your feedback is important to us and has been passed along to the relevant departments so that we can continue to improve on our service. Sincerely, Dana, Duty Manager

Customer review rating 4.0/5

John R. Couples - Confirmed reviews ALL

We spent 3 days at the Johnson’s and it was well played out and fittings to a high standard. A little bit off Beaton track but quiet.

Dear John, Thank you for your review. I am glad to hear that you enjoyed your stay with us and that our rooms suited your needs. We hope to see you again soon. Sincerely, Dana, Duty Manager

Customer review rating 4.5/5

Marlene F. Business - Confirmed reviews ALL

I stayed for 4x nights to attend a nearby Conference. I received an upgrade room (gold member) so had a very generous spaced apartment with kitchenette and 2x bedrooms and a bath and a balcony with garden shade. Staff were helpful, the artwork made it a lovely space to be in and it was well located for eateries and groceries.

Dear Marlene, Thank you for your review. I am glad to hear that you enjoyed your stay with us. We hope to see you again soon. Sincerely, Dana, Duty Manager

Customer review rating 3.0/5

Katia R. Families - Confirmed reviews ALL

Early check-in was organised for us as the room was ready which was very helpful as we were travelling with children. Room wasn’t cleaned properly but cleaning staff were sent promptly to fix it up. Since staying a number of years ago, we saw the hotel needs general maintenance and refurbishment but it’s well located and priced. Staff are great.

Dear Katia, Thank you for taking the time to leave a review. I am glad to hear that your stay was comfortable and our team looked after you so well. I am sorry to hear about the cleanliness issues you experienced in your room. Your feedback is important to us and has been passed along to the relevant departments so that we can continue to improve on our service. Sincerely, Dana, Duty Manager

Customer review rating 5.0/5

Shane E. Families - Confirmed reviews ALL

The Hotel Manager, Ho was very professional, friendly, helpful and accomodating. Excellent customer Service

Dear Shane, Thank you for your review. I am glad to hear that you enjoyed your stay with us and that our team looked after you so well. We hope to see you again soon. Sincerely, Dana, Duty Manager

Customer review rating 5.0/5

Brenton M. Friends - Confirmed reviews ALL

Got excellent service and local knowledge and car

Dear Brenton, Thank you for your review. I am glad to hear that you enjoyed your stay with us. We hope to see you again soon. Sincerely, Dana, Duty Manager

Other web-users rate our hotel

  • 326 reviews 8.3/10 Location
  • 651 reviews 8/10 Room
  • 453 reviews 8.4/10 Service
  • 5 reviews 3.3/10 WiFi
  • 346 reviews 8.5/10 Comfort
  • 218 reviews 5.8/10 Cleanliness
  • 168 reviews 7.9/10 Amenities
  • 138 reviews 8.9/10 Vibe

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