The Johnson Brisbane - Art Series 4 stars

Customer review rating (ALL Rating) 4.4/5 1,157 reviews

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Description

Hotel extras

  • Contemporary open-plan suites and penthouses

  • Outdoor 50-metre pool, extensive gymnasium

  • Modern conference and event spaces

  • Walls adorned with the art by Michael Johnson

  • Walking distance to shopping and restaurant areas

Our accommodation(s)

Penthouse

Michael Johnson Penthouse

  • 6 pers. max
  • 300 / 3229 sq ft
  • Bedding 3 x King size bed(s)
  • Views: City View or Park view
  • Most of the accommodation: Balcony

Hotel location

The Johnson Brisbane - Art Series

477 Boundary Street
4000 SPRING HILL
Australia

GPS:-27.460345, 153.022981

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Outdoor 50m Pool with Sundeck designed by Olympic Swimmer Michael Klim

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,157 reviews

TripAdvisor Rating  4.5/5  1,093 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Angela M. J. Business - Confirmed reviews ALL

Staff are always friendly and very accomodating

Dear Angela, Thank you for your kind words! We're thrilled to hear that our team made a great impression. Providing friendly and accommodating service is something we take pride in, and your feedback means a lot to us. We look forward to welcoming you back soon! Warmest, Grey - Duty Manager The Johnson Brisbane

Customer review rating 2.0/5

Christopher R. Business - Confirmed reviews ALL

Reception is ok. There’s a dank smell across the rooms at ground level. Gym is a bit small. Disappointed that admin emailed me to say they were going to deduct a payment for use of the minibar due to an admin error their end.

Dear Christopher, Thank you for your feedback. We're glad to hear reception met your expectations, but we're sorry to learn about the musty smell on the ground level, the size of the gym, and the inconvenience caused by the minibar charge error. We’re addressing the odour issue and reviewing our processes to prevent similar administrative mistakes in the future. Your comments are much appreciated and will help us improve. Hope you will give us another chance to provide you better stay next visit. Warm regards, Anh and the Johnson team.

Customer review rating 4.5/5

Joy L. Couples - Confirmed reviews ALL

Well located and nicely appointed with friendly reception

Dear Joy, Thank you for your kind words! We're so glad you enjoyed your stay and found our location convenient and the team welcoming. It's always lovely to hear when guests appreciate the little details we’ve put into the space. We truly hope your time in Brisbane was memorable and relaxing. Looking forward to welcoming you back again soon! Warmest, Grey – Duty Manager The Johnson Hotel

Customer review rating 3.0/5

Sally M. Families - Confirmed reviews ALL

the room was spacious, it was just disappointing that when the property was not that full we were allocated a room with a view into a homeless camp with the homeless looking in and being rowdy. The room was also very dark. I am a travel agent and booked an agent rate so I would have thought room allocation would have been more thoughtfully selected in order to get a good experience to recommend to my clients.

Dear Sally, Thank you for taking the time to share your experience. I'm truly sorry to hear that your stay did not meet expectations, particularly in regard to the room allocation and the outlook. While we do our best to accommodate all guests thoughtfully, your comments highlight an important point, especially given your role in the travel industry. I genuinely regret that we missed the mark this time and appreciate you bringing this to our attention. Please feel free to reach out directly if you plan to stay with us again—we’d love the chance to provide a more enjoyable experience. Warmest, Grey – Duty Manager The Johnson Hotel

Customer review rating 1.5/5

Coleen C. Business - Confirmed reviews ALL

Poor training room set up. Extremely poor service. The room was filthy most of the time.

Dear C., Thank you for taking the time to share your feedback. We’re very sorry to hear about the issues you experienced during your visit and sincerely regret that your stay did not meet expectations. We understand how frustrating it must have been to arrive late and find no refreshments available, particularly given your accessibility needs. We also take your comments regarding the cleanliness of your room, the setup of the training space, and the overall service very seriously. Please rest assured that your feedback has been shared with the relevant departments, and we are actively reviewing what went wrong to ensure improvements are made. Providing a comfortable, clean, and accessible environment for all guests is a priority for us, and we apologise that we fell short on this occasion. Thank you again for bringing these matters to our attention. Kind regards, Jerome - Duty Manager The Johnson Hotel

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Other web-users rate our hotel

  • 361 reviews 7.9/10 Location
  • 753 reviews 8/10 Room
  • 496 reviews 8.1/10 Service
  • 433 reviews 8.1/10 Comfort
  • 226 reviews 5.9/10 Cleanliness
  • 164 reviews 7.7/10 Amenities
  • 155 reviews 8.9/10 Vibe
  • 144 reviews 8.6/10 Pool

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