The Johnson Brisbane - Art Series 4 stars

Customer review rating (ALL Rating) 4.4/5 1,233 reviews

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Description

Hotel extras

  • Contemporary open-plan suites and penthouses

  • Outdoor 50-metre pool, extensive gymnasium

  • Modern conference and event spaces

  • Walls adorned with the art by Michael Johnson

  • Walking distance to shopping and restaurant areas

Our accommodation(s)

Penthouse

Michael Johnson Penthouse

  • 6 pers. max
  • 300 / 3229 sq ft
  • Bedding 3 x King size bed(s)
  • Views: City View or Park view
  • Most of the accommodation: Balcony

Hotel location

The Johnson Brisbane - Art Series

477 Boundary Street
4000 SPRING HILL
Australia

GPS:-27.460345, 153.022981

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Outdoor 50m Pool with Sundeck designed by Olympic Swimmer Michael Klim

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,233 reviews

TripAdvisor Rating  4.5/5  1,082 reviews

Certificate of excellence 2024

they charged my credit card $30 for parking i refused to pay for.

TripAdvisor rating 1.0/5

megotnoise TripAdvisor review

ok hotel, bed was ok, room was good, however you charged me for parking when i refused to pay it on the day, you send me an invoice with it charged then removed, now this morning its charged so i called and all he said was he will talk to the manager, i told them it was an unauthorised payment and it needs to be refunded immediately. I am not impressed and because of this I will never stay here again.

Good

TripAdvisor rating 4.0/5

Duy M Families - TripAdvisor review

I had a great stay at The Johnson Brisbane - Art Series and would rate it 4 stars. The hotel offers a unique and stylish art-inspired ambiance, with spacious rooms equipped with modern amenities. The outdoor pool and gym are fantastic additions, providing a relaxing space after a busy day exploring the city. The staff were friendly and professional, always ready to assist. The location is also convenient, close to major attractions and the city center. However, one minor issue was the hotel's card system. The elevator card, room key card, and power switch card all look very similar, which caused some inconvenience during my stay. I hope the hotel can improve this to enhance the guest experience. Overall, The Johnson Brisbane is a fantastic choice for those looking for a blend of art and comfort in Brisbane, and I would consider staying here again.

Hi Duy, Thank you for taking the time to share your feedback about your stay at The Johnson Brisbane - Art Series. We're delighted to hear that you enjoyed the unique art-inspired ambiance, spacious rooms, and the amenities like the outdoor pool and gym. It’s also great to know that our staff made a positive impression. We appreciate your feedback regarding the card system. We understand how confusing it can be when cards look similar, and we will take your suggestion into consideration as we continuously strive to enhance the guest experience. Thank you again for your kind words and valuable insights. We look forward to welcoming you back in the future! Best regards, Jerome - Duty Manager The Johnson Hotel

Excellent Stay

Customer review rating 5.0/5

Mb Friends - Confirmed reviews ALL

Johnson Brisbane is such a great and comfortable stay. The staff is always there to help 24x7. The parking could be a bit trickier and not added as a part of the stay but overall not bad.

Dear MONIKA B., Thank you for taking your time to share the feedback regarding your recent stay at Johnson Brisbane. We’re delighted to hear that you found our staff to be consistently helpful and that you enjoyed the comfort of your stay. We appreciate your comments about the parking arrangements and will take them into consideration as we continually strive to enhance our guest experience. We look forward to welcoming you back in the future. Best regards, Anh- Duty Manager

Very average stay

Customer review rating 1.5/5

Stuart Friends - Confirmed reviews ALL

My first impression from the website was one of amazement and an excitement to experience the facility. I ensured that I booked a room with a balcony expecting a pleasing view perhaps over the pool rather than a noisy car park. I was also amazed and disappointed upon check in (the night shift lady with Blond hair was lovely) to be advised that I had to go down below street level to get to my room. My room also was not serviced on either Saturday (at my request) or on Sunday, the reason I was given for Sunday was that a DND was on the door, the duty manager advised that the house keeping staff worked until 3pm, I had been a a birthday for my aunty and did not return until approximately 310 and did not put the DND on the door until approximately 330, so there was no excuse to not have had the room serviced. Your website marketing is brilliant albeit misleading.

Dear STUART M., Thank you for sharing your feedback regarding your recent stay with us. I’m sorry to hear that your experience did not meet your expectations. We understand your disappointment regarding the view from your room and the inconvenience of the room being located below street level. I also apologize for the issues with room service during your stay. It’s concerning to hear that your room was not serviced as requested and that there was a misunderstanding about the Do Not Disturb policy. We will review our procedures to ensure clearer communication and better service in the future. Your compliments about our night shift staff are appreciated, and I will ensure that your feedback is shared with her. We value your input and will use it to enhance our guest experience. Thank you again for bringing these matters to our attention. We hope to have the opportunity to better serve you in the future. Best regards, Anh- Duty Manager

Clean, well priced and located hotel.

Customer review rating 4.5/5

Nathan S. Couples - Confirmed reviews ALL

An outstanding stay, thank you to all the staff making it a wonderful stay.

Dear Nathan Thank you so much for the wonderful feedback and the 9/10 rating! We’re delighted to hear that you had an outstanding stay and that our staff contributed to making it special. Your kind words mean a lot to us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back! Sincerely, Jerome - Duty Manager The Johnson Hotel

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Other web-users rate our hotel

  • 339 reviews 8.2/10 Location
  • 787 reviews 8.4/10 Room
  • 538 reviews 8.5/10 Service
  • 5 reviews 0/10 WiFi
  • 461 reviews 8.2/10 Comfort
  • 246 reviews 6.6/10 Cleanliness
  • 164 reviews 7.9/10 Amenities
  • 152 reviews 8.9/10 Vibe

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