The Johnson Brisbane - Art Series 4 stars

Customer review rating (ALL Rating) 4.4/5 1,119 reviews

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Description

Hotel extras

  • Contemporary open-plan suites and penthouses

  • Outdoor 50-metre pool, extensive gymnasium

  • Modern conference and event spaces

  • Walls adorned with the art by Michael Johnson

  • Walking distance to shopping and restaurant areas

Our accommodation(s)

Penthouse

Michael Johnson Penthouse

  • 6 pers. max
  • 300 / 3229 sq ft
  • Bedding 3 x King size bed(s)
  • Views: City View or Park view
  • Most of the accommodation: Balcony

Hotel location

The Johnson Brisbane - Art Series

477 Boundary Street
4000 SPRING HILL
Australia

GPS:-27.460345, 153.022981

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Outdoor 50m Pool with Sundeck designed by Olympic Swimmer Michael Klim

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,119 reviews

TripAdvisor Rating  4.5/5  1,091 reviews

Certificate of excellence 2024

Friendly staff and a comfortable, very clean and well appointed 2 bedroom apartment

Customer review rating 4.0/5

Richard Friends - Confirmed reviews ALL

We booked an overnight stay in a 2 bedroom 1 bathroom apartment to attend a gig in the Valley. The apartment was perfect for our group of 5 adults. The rollaway bed in the loungeroom was large and comfortable, as were the beds in the 2 bedrooms. Reception staff were friendly and helpful (thanks Marcus) and the pre arrival information as well as acknowledgement of our Accor Plus gold membership was appreciated. I was impressed with the cleanliness of the apartment and the hotel in general. Great place to stay!

Dear Richard, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay, and that the apartment was a perfect fit for your group. It’s great to know that you found the beds comfortable and that our reception team, especially Marcus, made a positive impression. We truly appreciate your kind words about the cleanliness of the apartment and the hotel—it’s something we take great pride in. Acknowledging our valued Accor Plus Gold members is important to us, and we're glad you felt appreciated. Thank you again for choosing to stay with us. We look forward to welcoming you back for another great experience! Best regards, Jerome - Duty Manager The Johnson Hotel

Handy to hospital plus room was very nice and a happy face on arrival at reception

Customer review rating 4.5/5

Ron W. Couples - Confirmed reviews ALL

As above commences On line

Dear Ron, Thank you so much for your kind words! We're thrilled to hear that you found our location convenient and enjoyed your room. It's also great to know that our reception team helped create a welcoming experience. We look forward to welcoming you back on your next visit! Best regards, Angelique and The Johnson Team

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

- Reception staff were not welcoming or friendly - Hotel room overlooked a car park - no park or court views as described in room listing - No signage in lifts for hotel car park level - When we checked with reception, they directed us to the wrong level for the hotel carpark - On weekends - no surrounding F&B venues open - Hotel room phone did not connect to reception - No instructions in room or on TV that you need to see reception for a chrome cast cable for the TV to connect - No foxtel in rooms as listed on website

Dear Taryn Y., Thank you for sharing your feedback. We truly apologize for the issues you experienced during your stay. It’s clear we fell short in a number of areas, and we appreciate you bringing these matters to our attention. We are sorry to hear that our reception team did not provide the welcoming experience we strive for. We will review this with our team to ensure better customer service moving forward. We sincerely apologize for the confusion regarding the car park level and the lack of signage in the lifts. We’d also like to mention that we do have a QR code available at reception for guests to access additional information about the hotel and amenities, including TV setup instructions. We hope this will help improve the overall experience for future stays. Unfortunately, as we don't have a restaurant on site, there are options around the area. You can also order meals online through uber eats or door dash. We hope you’ll consider staying with us again, as we’re committed to improving the guest experience based on your valuable feedback. Please don’t hesitate to contact us directly if you have any concerns. Kind regards, Anh and the Johnson Team.

good location

Customer review rating 4.5/5

Wayne M. Couples - Confirmed reviews ALL

Nice friendly helpful staff .Good size room.

Dear Wayne M., We very much appreciate your comments regarding your stay at the Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you on your next visit. Best regards, Anh and the Johnson team

Great stay

Customer review rating 5.0/5

Jennifer Families - Confirmed reviews ALL

Fantastic customer service at reception. Beautiful room, lovely and clean, great location

Dear Jennifer, Thank you for your wonderful review! We’re so glad to hear that you had a great stay and appreciated the customer service at reception, as well as the cleanliness and beauty of the room. Hope to see you again soon. Safe travels. Anh and the Johnson team.

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Other web-users rate our hotel

  • 324 reviews 8.3/10 Location
  • 717 reviews 8.4/10 Room
  • 483 reviews 8.8/10 Service
  • 415 reviews 8.4/10 Comfort
  • 208 reviews 6.6/10 Cleanliness
  • 148 reviews 8.1/10 Amenities
  • 145 reviews 9.1/10 Vibe
  • 130 reviews 8.8/10 Pool

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