Mantra Terrace Brisbane 4 stars

Customer review rating (ALL Rating) 4.0/5 1,081 reviews

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Description

Hotel extras

  • Full refurbishment completed March 2021

  • Modern hotel rooms

  • Onsite bar and cafe open for Coffee & Pastries only

  • Walking distance to shopping and restaurant areas

  • Located close to Spring Hill and City Centre

Our accommodation(s)

Hotel location

Mantra Terrace Brisbane

52 Astor Terrace
4000 BRISBANE
Australia

GPS:-27.463372, 153.025882

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

O Bar

Non contractual photo

Outlet is open for coffee and a selection of breakfast pack offerings whilst the afternoon and evening wine and offering of beers is available

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,081 reviews

TripAdvisor Rating  3.9/5  1,436 reviews

Certificate of excellence 2024

Customer review rating 2.5/5

Bouabdullah K. Business - Confirmed reviews ALL

Room advertised with a desk and no desk available. Platinum benifits weren’t recognised eg: couldn’t get acknowledgment of early check in, no upgrade offered and no welcome gift

Customer review rating 4.0/5

Charlie F. Couples - Confirmed reviews ALL

It was a good stay except for a couple of things, Netflix and chromecast on TV didn't work (staff could not solve the problem but did try hard) and the compendium on the TV system included ding options that weren't available.

Customer review rating 4.0/5

Sue M. Couples - Confirmed reviews ALL

It was a great location. The room was clean and the bed was very comfortable but the room was small with nowhere to sit if there were 2 people (which there was) apart from the bed. It was a little cramped with 2 large suitcases and nowhere to store them.

Customer review rating 1.0/5

Seungho L. Solo - Confirmed reviews ALL

시내 중심과 도보 10여분 정도 걸리는 거리로 위치는 나쁘지 않습니다. 다만 동급, 혹은 상급의 호텔들 가운데서는 가장 외곽에 있는 편이 아닌가 싶습니다. 스탭들은 친절했습니다. 다만 전문성은 다소 부족했습니다. 요청이 누락되거나, 대응하는 방법을 정확히 모르는 등 미숙한 모습을 보였습니다. 체크인 전 발송한 이메일에 대해서도 회신이나 대응을 받을 수 없었습니다. 가장 문제가 되는 것은 객실입니다. 처음 방문을 열자마자 마주한 것은 지난 고객이 사용한 병뚜껑이었습니다. 카펫에는 얼룩과 오염이 많았고, 구석구석 눈에 보이는 먼지가 너무 많았습니다. 그럼에도 객실 내 슬리퍼조차 제공되지 않았기에 매우 불편하게 생활해야 했습니다. 자그마한 방에서는 악취까지는 아니었지만 좋지 않은 냄새가 계속 났습니다. 드라이어는 끈적거리는 무언가가 붙어서 먼지가 가득해 잡을 수가 없었습니다. 수건에는 무엇인가가 묻어있어 사용이 꺼려졌습니다. 좋은 위치와 친절한 직원 자체는 인상적이었지만 과연 유명 호텔 체인의 4성급 호텔 수준에 부합하는지는 의구심이 들었습니다. 특히 객실 관리 측면에서 아쉬움이 굉장히 컸습니다.

Customer review rating 4.0/5

David R. Solo - Confirmed reviews ALL

I have stayed here on a number of occasions and I have not had a negative experience. The staff are always very kind and courteous; the rooms are always very neat and tidy. I will be staying here again.

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