Mantra Terrace Brisbane

Customer review rating (ALL Rating) 4.2/5 1,166 reviews

ALLSAFE approved hotel

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Mantra Terrace Brisbane
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+ 10 Services

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Modern hotel rooms

  • Onsite bar and coffee

  • Walking distance to shopping and restaurant areas

  • Located close to Spring Hill and City Centre

Hotel location

Mantra Terrace Brisbane

52 Astor Terrace
4000 brisbane
australia

Fax: (+61)7/30093410

Check-in from 14h00

Check out up to 10h00

  • By plane

    BRISBANE INTERNATIONAL AIRPORT At 15km / 9 miles - Shuttle paying

GPS:-27.463372, 153.025882

Our accommodation(s)

Mantra Terrace Hotel offers stylish rooms all within easy walking distance to the city centre and Spring Hill. From the 40 inch LCD TVs to the iPod docks and access to WiFi, you'll feel right at home. You'll find everything you need like air-conditioning, comfortable beds, tea and coffee making facilities, ironing facilities and refrigerator. Many rooms feature your own private Juliette balcony from which to enjoy the views and a desk to help you get your business sorted.

Our guest reviews for
Mantra Terrace Brisbane

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,166 reviews

TripAdvisor Rating 4.0/5

1,335 reviews

well located

Customer review rating 4.0/5

Anonymous Couples - 12/01/2022 Confirmed reviews ALL

2 night stay close to city centre

Good location and comfortable, clean rooms

Customer review rating 4.0/5

Kate R. Solo - 12/01/2022 Confirmed reviews ALL

Room was smallish but clean and comfortable. Very affordable and can’t complain for the price. A short walk to Queen Street Mall. Staff were very friendly and helpful. Only downfall was no restaurant or room service due to COVID, but that’s beyond their control. I’ll book here again.

More Ibis than Mantra

Customer review rating 2.5/5

Not U. T. M. S. Solo - 11/01/2022 Confirmed reviews ALL

Less than the usual Matra experience

Comfortable and friendly.

Customer review rating 4.5/5

Arron Solo - 11/01/2022 Confirmed reviews ALL

Comfortable rooms fitting for a short stay well appointed and very clean throughout. The location is very central to access all of the key areas across the CBD making shopping, dining out and access to bars easy. A short stroll from the Airtrain makes it very convenient.

Great stay

Customer review rating 5.0/5

Kylie R. Friends - 10/01/2022 Confirmed reviews ALL

Friendly staff, clean room, awesome stay

Good stay

Customer review rating 4.0/5

William W. Couples - 08/01/2022 Confirmed reviews ALL

Very nice hotel

Good stay

Customer review rating 5.0/5

Richard Solo - 07/01/2022 Confirmed reviews ALL

The team were extremely welcoming

Dear RICHARD H., We very much appreciate your comments regarding your stay at the Mantra Terrace Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice short stay.

Customer review rating 3.0/5

Sabila Couples - 05/01/2022 Confirmed reviews ALL

Room is small but it has a really nice ambience with the new and modern furnitures. Room was also clean! Attendants are unorganised except for Alex — he assisted us and rectifies the problems made by other staffs. Hotel close to the hubs of Brisbane (within walking distance).

Dear Sabila N., Thank you for taking the time to tell us about your experience at the Mantra Terrace Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not bad, could be better

Customer review rating 3.5/5

Han Couples - 04/01/2022 Confirmed reviews ALL

Overall, it was an ok experience. We had some issues when our card stopped working 2 times and reception had to fix this. Luckily there was still someone working as it was late at night. The bar staff seemed untrained. They were nice and I work in customer service so was understanding however, most of the drinks we asked for were sold out, staff gave us a drinks menu then told us we couldn’t order cocktails afterwards and the beer was poured incorrectly (flat with no head). The no cleaning during your stay and no car park and no rubbish facilities was also not ideal. I was understanding of these struggles however, when you’re paying $600 for 3 nights, I can easily see how someone may be upset about these points. Other than that, the staff were friendly and helped when they could

Dear hannah A., Thank you for taking the time to tell us about your experience at the Mantra Terrace Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

It was a central location with clean and well maintained room.

Customer review rating 4.5/5

Anonymous Couples - 01/01/2022 Confirmed reviews ALL

Check in was easy with a very helpful and polite desk manager. The room was clean and the bed was the King size that we had ordered. It was our wedding anniversary and they provided a bottle of bubbles in the fridge when we arrived. The room was quiet and provided us with all that we needed.

Dear Jennifer L., We very much appreciate your comments regarding your stay at the Mantra Terrace Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Horrible experience

Customer review rating 0.5/5

Jazmyn Couples - 31/12/2021 Confirmed reviews ALL

Will never stay at any mantra again was put in a room with a broken air-conditioner then to a room with a broken TV then other 2 rooms where all that could be seen was brick walls originally our room was 5th floor we were moved to 3rd floor and then 4th for the other 2 rooms we have requested a refund and have not had management move very fast we have no spending money for our trip as we have had to pay extra for other accommodation at short notice costing even more.

Dear Jazmyn G., Thank you for taking the time to tell us about your experience at the Mantra Terrace Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

The extra mile!

Customer review rating 5.0/5

Wendy Friends - 30/12/2021 Confirmed reviews ALL

A little hotel with a big heart…. I say this in all earnest! Unpretentious, and welcoming staff at front desk. It’s the “Scandinavian style” appeal of the refurbished rooms I like…. Clean and uncluttered. Rooms are compact! (Those with Juliette-style balconies allow the rooms to be aired out between guests.) Personally, I prefer those rooms as I love fresh air circulating….

Dear Wendy, Thank you so much for taking the tome to review your stay with us again and we so happy we can be your home away from home when you are in the city. We owe everything to our amazing little team who will be equally as thrilled to hear that their hard work does not go unrecognised. We look forward to welcoming you back again soon when you are next in town. Kind regards Adrian Lampe General Manager

Well Located

Customer review rating 1.0/5

Anonymous Couples - 30/12/2021 Confirmed reviews ALL

I would not recommend staying at the Terrace Mantra Brisbane, we will definitely not stay there again. On checkin the door was locked, the checkin desk was just on the end of the bar. The room was tiny, no wardrobe just hanging space 2 draws but a safe takes up 1 draw. They advertise a desk, there is a desk once you remove the kettle. The whole area is so compact it is not comfortable. The bathroom was adequate but don't expect clean towels every day. They advertise a well stocked mini bar, no mini bar at all. The room is cleaned weekly, we stayed 3 nights therefore no clean towels, no bed made, no amenities refreshed etc. The hotel advertises in their lift a pool and spa, no pool or spa. We enquired about breakfast, not surprised they did not offer breakfast due to covid, what a joke. The only thing good about this hotel is the staff and the location.

Dear JENNY S., Thank you for taking the time to tell us about your experience at the Mantra Terrace Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location

Customer review rating 4.5/5

Deirdre D. Couples - 29/12/2021 Confirmed reviews ALL

Small but very clean hotel, great location, just a few mins walk to Queen St mall Staff very friendly and helpful

Dear Deirdre, Thank you for taking the time to review your stay at Mantra Terrace Hotel. We are go glad you enjoyed your overall stay with us and look forward to welcoming you back again when you are next it he city. Kind regards, Adrian Lampe General Manager

Quick trip

Customer review rating 4.5/5

Michelle Solo - 28/12/2021 Confirmed reviews ALL

Great location, friendly staff.

Dear Michelle, Thank you for taking the time to review your stay at Mantra Terrace Hotel. We are so glad you enjoyed your overall stay with us and look forward to welcoming you back again when you are next in the city. Kind regards, Adrian Lampe General Manager

Parking is expensive

Customer review rating 3.5/5

Anonymous Couples - 27/12/2021 Confirmed reviews ALL

It’s good hotel.Nice and comfortable but the main problem is the parking need to pay like $30 a day.It’s too much for it

Dear Kathrina, Thank you for taking the time to review your recent stay at Mantra Terrace Hotel. I am glad you enjoyed your overall stay with us and we look forward to welcoming you back again in the near future. Kind regards, Adrian Lampe General Manager

Well positioned comfortable

Customer review rating 5.0/5

Anonymous Couples - 26/12/2021 Confirmed reviews ALL

We were there only 1 night. However we were warmly greeted, our room was comfortably. We would've liked 2 spare pillows for the bed. Good bathroom. Facilities and a d tea choices. Staff friendly professional and efficient and willing to assist. Definitely worthy of a repeat visit

Dear Vivienne Thank you for taking the time to review your recent stay at Mantra Terrace Hotel. I am so glad you enjoyed your overall stay with us. We keep our spare pillows on top of the wardrobe in the room for there are 4 per room, but our friendly reception team is always a phone call away and could bring more pillows to you on request. Thank you again for your feedback and we look forward to welcoming you back again in the near future. Kind regards, Adrian Lampe General Manager

Exceeded my expectations

Customer review rating 5.0/5

Greg H. Solo - 25/12/2021 Confirmed reviews ALL

Was not expecting such good service and facilities.

Dear Greg, Thank you for taking the time to review your recent stay at Mantra Terrace Hotel. We are thrilled you enjoyed your stay with us and look forward to welcoming you back again in the near future. Kind regards, Adrian Lampe General Manager

A good Stay.

TripAdvisor rating 4.0/5

143garrym 02/12/2021 TripAdvisor review

The hotel has Friendly staff and the rooms are very clean with new modern decor, The rooms have a small balcony great for fresh air, Plus the hotel has a great small restaurant and bar area. Will stay again.

Very ordinary

TripAdvisor rating 2.0/5

katiebrettell Business - 28/11/2021 TripAdvisor review

The on site restaurant isn’t open and they don’t say that when you book. Lift was terrible. Room was ok. Staff were quite nice. However overall it really isn’t worth the money and I got it on a res hot room Sale. Very disappointing for a Mantra brand hotel.

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