Sofitel Brisbane Central Hotel 5 stars

We celebrated our 50th Wedding Anniversary at the hotel. The staff were friendly and helpful. The meal was lovely.

When we first stepped in the door, we could smell the cleanliness of our room. The room was beautifully appointed, and very clean, right down to the remote control in a sealed plastic bag. Reassuring in the time we are living in.

Prefect, attentive staff, professional and in safe Covid free environment

Was a nice stay with good location. Understand the need for changes for COVID protocols. Only gripe would be to supply some bottled water every day to the room.

We stayed over a weekend primarily to visit our daughter who lives in northern suburbs. You were very accomodating especially with parking. Although some things had changed due to COVID it did not bother us our stay was still great and we will return again.

Very helpful staff, great food. However, the bed was not comfortable, we fluffed up and rotated the topper but still it was not all that good. Pillows were lovely. Bathrooms are a little dated, but clean. Was very happy that the staff remembered our names and were a pleasure to interact with.

I always luv my stay at Sofitel

We arrived at the hotel and our cases were taken off of us and would be delivered to the room. We went to dinner in the hotel and we’re there for 90 mins, came out and our cases were still sat in reception so we unloaded them and took them to our room. Room very old and the mattress has seen better days - also a shower above the bath, who does that nowadays. Had to ask 3 times for sparkling water to be delivered to our room instead of the wine on offer via the LEscapes deal. A really disappointing experience and not up to Sofitel standards

Even it is getting old and need some upgrading it is a Hotel that suits me. It has an excellent location, good service and great F+B. I will be back.

Stayed for two nights for a business trip. All Hotel staff I interacted with were smiling, friendly and helpful. The room was large, quiet, tastefully furnished and with a very comfortable bed. Unlike many Hotels, the room airconditioning was widely adjustable. Check-in was quick and easy with available Hotel services clearly explained. Dinner at the Hotel restaurant was excellent, with great service and quick serving of drinks and meal courses. Room service was fast, by friendly and courteous staff, with a good choice of food and beverages. Check-out was equally quick and efficient. I arrived and departed on the airport train, coneniently located directly adjacent the Hotel. I felt very sad for the Hotel staff who were expecting a big Easter with lots of rooms booked, only to be devastated by mass cancellations due the sudden Brisbane COVID lockdown. I returned to my home in Melbourne for two weeks self-isolation due to the lockdown. I hope thinks pick up again quickly after the lockdown as Sofitel Brisbane is an excellent Hotel.

Stayed for two nights, used the restaurant twice, second time with family friends along with my brother. Down sides. Dirty corridor which I pointed out twice, with a supervisor walking past it and the housekeeping staff with vacuum cleaners not seeing it or addressing it. A room service tray from about 10.00 pm left outside the room was still there in the morning and up to the time I finally left. Little things but .......

Stayed here 3 times in the last 6 months and can’t fault it. Our new home away from home.

The Sofitel is a family favourite: it has been the venue for many family celebrations and happy times. My wife and I planned our three day stay well in advance and were looking forward to the experience very much. Alas: the visit coincided with three days of heavy rain and a worrying head cold on my part. The hotel itself, however, was a joy. The fabric of the hotel is occasionally showing its age: the months long struggle to fix the escalator from Ann Street was only a real issue because of the rainy weather. The wonderful lunch and breakfast buffet is also gone - a casualty of Covid 19. Balancing this was the warm courtesy and friendly service of the staff for whom nothing was too much trouble. Our check in was smooth and trouble free; there was a hiccup with the account at departure that was quickly resolved. We look forward to another visit - post Covid this time.

We enjoyed our stay at the Sofitel Brisbane Central, it had everything we wanted, we had a wonderful view, the room was spacious. The staff were amazing, so friendly and helpful. The food was very enjoyable, we hope to go back and stay a few more days as this trip was not long enough.

Great place to stay as it is central to everything easy to find with lots of facility’s in the complex or sort walk The restaurant had some very good new dishes this trip And the staff are always very welcoming a credit to the management team as well Will be back again soon