Sofitel Brisbane Central 5 stars

Customer review rating (ALL Rating) 4.5/5 7,970 reviews

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Description

Hotel extras

  • The hotel is above Central Station, with direct access to Brisbane Airport.

  • Award-winning, gourmet restaurant and bars onsite

  • Brisbane's largest fully-integrated conference venue.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

Our accommodation(s)

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Hotel location

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australia

GPS:-27.465352, 153.026299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  7,970 reviews

TripAdvisor Rating  4.0/5  5,060 reviews

Certificate of excellence 2024

Quick Business Trip

TripAdvisor rating 4.0/5

KyleHill2013 Business - TripAdvisor review

Hotel, as always a nice place to stay. Staff friendly & helpful, again as always! I continue to be disappointed with high end hotels reducing costs at guests expense. I note a significant increase in price to my last overnight stay. Not even a bed turn down with replacement water being provided. Better than Sofitel Melbourne, no water at all! For the times they are a changing!

Good service and Location

Customer review rating 3.5/5

Rod Business - Confirmed reviews ALL

Stayed for 4 nights staff were excellent and food was great. Rooms showing their age and shower over bath is probably outdated and not very practical these days.

Bonjour, It is always to wonderful to hear that guests have enjoyed such an amazing time with us. Thank you for taking the time to provide this feedback and I hope that we are able to welcome you back soon. Thomas Annand Luxury & Guest Experience Manager Sofitel Brisbane Central 04…

Excellent Stay

Customer review rating 5.0/5

Adam Business - Confirmed reviews ALL

As always, a great stay. Very friendly check-in, simple self parking & good breakfast & dinner. The Executive Lounge was closed or a function however this time it was very well managed at the back of the restaurant in a dedicated area with comfortable lounge seating etc - much, much better than I'd experienced previously when the old small french restaurant was used.

Bonjour Adam, We really appreciate you taking the time to share this with us and hope that you are returning soon. If there is anything further that we can do, please feel free to let me know. All the best for a magnifique week ahead. Sincèrement, Georgia Meehan Guest Experience Team Leader

THe location is quite central.

Customer review rating 4.5/5

Filza M. Business - Confirmed reviews ALL

I am impressed with the my first experience staying in this hotel. The hotel is clean and the staff are friendly and helpful too.

Bonjour Norfilza Mohd, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Sincèrement, Georgia Meehan Guest Experience Team Leader

Customer review rating 3.0/5

Finau Couples - Confirmed reviews ALL

As a long term All diamond member I’ve always stayed here due to the loyalty benefits but after my last stay I’m more inclined to explore the competition. I’ve seen how the Executive lounge dining options have been downgraded. I didn’t get an option to upgrade my room and was even told there was a non complimentary option for a late checkout in request.

Bonjour Finau, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments. I do apologise that your stay could have been better and do hope that I am able to welcome you back in the near future. Sincèrement, Thomas Annand Luxury & Guest Experience Manager Sofitel Brisbane Central 04…

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Other web-users rate our hotel

  • 1,365 reviews 9.5/10 Location
  • 2,784 reviews 7.1/10 Room
  • 3,656 reviews 9.1/10 Service
  • 18 reviews 6.1/10 WiFi
  • 1,254 reviews 7.9/10 Food
  • 990 reviews 7.4/10 Comfort
  • 861 reviews 7.1/10 Vibe
  • 812 reviews 7.5/10 Amenities

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