Sofitel Brisbane Central 5 stars

Name: Sofitel Brisbane Hotel | Luxury Brisbane Accommodation | AccorHotels - ALL
Address: 249 Turbot Street, BRISBANE, 4000, AU
Telephone: +61738353535
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 7,781 reviews

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249 Turbot Street, 4000 BRISBANE, Australia

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Sofitel Brisbane Central

French luxury and local cuisine in the world's most exciting city

Where luxury and personalised service have intersected for forty years.
Built in 1984, Sofitel Brisbane Central is modern French luxury at its finest, bringing French flair to Brisbane, artfully blending the essence of our locale with the brand’s French zest. The hotel offers heartfelt, tailor-made services and luxurious settings that are stylish and chic; sophisticated places where each and every guest is made to feel special and finds joie de vivre throughout their stay.
Sofitel Brisbane Central is conveniently located above Brisbane’s Central Rail Station and is a visual and historic landmark on the city skyline boasting some of the city’s best views over Anzac Square, the central business district and surrounding hinterlands. With 416 guest rooms & suites, an award-winning day spa, expansive executive lounge, elite fitness facilities, and three restaurants and bars, Sofitel Brisbane Central entices you to indulge in and celebrate the pleasures of life.
With Brisbane's largest hotel event and meeting facilities, Sofitel Brisbane Central features an impressive range of meeting rooms accommodating events of up to 1,100 delegates. Blending elegant French heritage with sophisticated facilities and cutting-edge meeting technology, our iconic 5-star hotel is the premier conference venue in Brisbane.
Member of ALL. The limitless hotel loyalty programme.

Discover our exquisite Brisbane accommodation, boasting 416 opulent rooms & suites, 3 award-winning restaurants, outdoor pool & gym. Guests can also enjoy the exceptional services of Stephanie's Spa, regarded as one of the finest luxury spas in the city. Every room in our Brisbane hotel blends contemporary design with French elegance, and includes stunning views of either the mountain ranges or city. Our Brisbane accommodation is home to the largest 5-star meeting and event spaces in Brisbane.

With a vibrant cultural scene and an exciting range of restaurants, bars and cafés, Brisbane is the place to be. Sofitel Brisbane Central offers access to the best of Brisbane's dining, shopping and cultural experiences - and its public transport options.

Enjoy elegance and French sophistication at Sofitel Brisbane Central. Let us make you feel welcome at our 5 star luxury Brisbane accommodation. Please contact us for any enquiries: sofitel.brisbane@sofitel.com or call (07) 3835 3535

Hotel Management, Hotel Management

Hotel extras

The hotel is above Central Station, with direct access to Brisbane Airport.
Award-winning, gourmet restaurant and bars onsite
Brisbane's largest fully-integrated conference venue.
Luxurious French inspired interiors and decor
Outdoor pool, gymnasium and day spa

Our accommodation(s)

Room

SUPERIOR ROOM King Bed

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)

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Room

SUPERIOR ROOM Two Double Beds

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Double bed(s)

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Room

LUXURY ROOM King Bed, High Floor

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View or Mountain view

See availabilities

Room

LUXURY ROOM Two Double Beds, High Floor

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Double bed(s)
Views: City View or Mountain view

See availabilities

Room

LUXURY CITY ROOM King Bed, High Floor, City View

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

SUPERIOR ROOM, 1 King Size Bed, Accessible Room

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Suite

EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View

4 pers. max
64 m² / 688 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: City View

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Suite

PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath

3 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

SIGNATURE SUITE Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Amenities

3 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

PRESTIGE SUITE Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Bath, 64m2

3 pers. max
64 m² / 688 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

OPERA SUITE Club Access, King Bed, Separate Lounge, City View High Floor, Indulgent Bath, 94m2

3 pers. max
96 m² / 1033 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

SUPERIOR ROOM, 1 King Size Bed, Accessible Room

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australia

GPS:-27.465352, 153.026299

+61 7 3835 3535

+61 7 3832 4741

CENTRAL STATION

Railway station

Access: 100 m / 0.06 mi

ROMA STREET STATION

Railway station

Access: 2.8 km / 1.74 mi

CITY HALL

Historic monument

Access: 200 m / 0.12 mi

BOTANICAL GARDENS

Botanical gardens

Access: 400 m / 0.25 mi

SOUTHBANKS PARKLAND

Tourist attraction

Access: 1 km / 0.62 mi

RIVERBOAT CRUISE

Tourist attraction

Access: 1 km / 0.62 mi

QUEENLAND GALLERY OF MODERN ART

Tourist attraction

Access: 1 km / 0.62 mi

TREASURY CASINO

Casino

Access: 1 km / 0.62 mi

CULTURAL CENTRE

Museums

Access: 1 km / 0.62 mi

VICTORIA PARK

Tourist attraction

Access: 3 km / 1.86 mi

QPAC

Art and Culture

Access: 3 km / 1.86 mi

KANGAROO POINT

Tourist attraction

Access: 3.8 km / 2.36 mi

BRISBANE POWERHOUSE

Art and Culture

Access: 4.5 km / 2.79 mi

MOUNT COOT THA

Tourist attraction

Access: 7 km / 4.35 mi

BRISBANE RACING CLUB

Sports centre

Access: 7 km / 4.35 mi

BRISBANE SHOWGROUNDS

Tourist attraction

Access: 8 km / 4.97 mi

LONEPINE SANCTUARY

Tourist attraction

Access: 10 km / 6.21 mi

ENTERTAINMENT CENTRE

Entertainment centre

Access: 15 km / 9.32 mi

GOLD COAST

Tourist attraction

Access: 85 km / 52.82 mi

MOVIE WORLD

Entertainment centre

Access: 90 km / 55.93 mi

SUNSHINE COAST

Tourist attraction

Access: 100 km / 62.14 mi

SEAWORLD

Amusement park

Access: 100 km / 62.14 mi

NOOSA

Tourist attraction

Access: 190 km / 118.07 mi

BOTANICAL GARDENS

Park

Access: 5 km / 3.11 mi

ROMA STREET PARKLANDS

Park

SOUTHBANK BEACH

Beach area

NEW FARM PARK

Park

SOUTHBANK PARKLANDS

Park

QUEEN STREET MALL

Shopping centre/mall

Access: 100 m / 0.06 mi

EAGLE STREET PIER

Restaurant and cafe district

Access: 310 m / 0.19 mi

HOWARD SMITH WHARVES

Restaurant and cafe district

Access: 1.6 km / 0.99 mi

NEWMARKET VILLAGE

Shopping district

Access: 6 km / 3.73 mi

STONES CORNER

Shopping district

Access: 7 km / 4.35 mi

DFO BRISBANE

Shopping district

Access: 12 km / 7.45 mi

JAMES STREET

Shopping district

SOUTHBANK

Restaurant and cafe district

FORTITUDE VALLEY

Restaurant and cafe district

CHINA TOWN

Restaurant and cafe district

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Bistro Suzette

Delivering the finest selection of locally-sourced produce for breakfast, lunch and dinner with a passion for service and providing unforgettable moments for our guests, Bistro Suzette offers diners the perfect place to relax, indulge, and celebrate.

Cuvée

At Cuvée, discerning champagne tastes are indulged with vintage and non-vintage labels from the world's great champagne houses, complemented by a connoisseur's selection of Australian, European and New World wines and bespoke cocktails.

3 breakfasts

Fresh fruit, pancakes, wholesome Bircher muesli or even a burger. The perfect breakfast is deeply personal, so Bistro Suzette offers eclectic à la carte options. For an incredible array of choices, indulge in our popular daily buffet. Considered one of the best in Brisbane, our breakfast buffet caters to every morning craving, from cooked-to-order omelettes to house-baked pastries. Try a variety of globally inspired dishes straight from the open kitchen, alongside fresh juices and ripe seasonal fruit.

Pool

Taking advantage of Brisbane's enviable weather and premium city location, the hotel's stunning rooftop pool and spa offer a relaxed, chic oasis above the bustle of the CBD below.

Fitness center

Work out in the spacious Sofitel Fitness gym with panoramic views of the river city. The innovative Virtual Gym Instructor offers interactive touchscreen direction on the state-of-the-art-equipment and fitness routines.

Spa

Embark on healing journeys in an award-winning Brisbane spa. Enter the sanctuary of Stephanies Spa Retreat to explore a menu of sublime body treatments, massage, lavish skin treatments and the sensory indulgences of the Opal Rasul Steam Room.

Meetings & Events

Number of Meeting Room: 19
Surface of the largest room: 798 m² / 8589 sq ft
Maximum seats capacity: 1056
Maximum capacity for banquets: 580

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Weddings

Providing the perfect setting for sophisticated Brisbane weddings, Sofitel Brisbane Central features an extensive array of versatile event spaces, wedding packages, tailored options, exceptional accommodation, and outstanding service and facilities.

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 7,781 reviews

Paul W. Families - 7/11/2026 Confirmed reviews ALL

Bonjour, Thank you for sharing your thoughts regarding your recent stay. I sincerely regret that your experience did not reflect the warmth and personalized service we strive to offer our guests. Your feedback is invaluable as we continuously seek to enhance our guest experiences. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Elsa P. Families - 7/10/2026 Confirmed reviews ALL

Bonjour, Thank you for sharing such wonderful feedback following your stay at Sofitel Brisbane Central. We are delighted to hear that our location facilitated a wonderful reunion with your family, and that you enjoyed the ambiance of our bar. Your satisfaction is our priority and knowing that we were able to provide such a positive experience for you is so gratifying. We hope to welcome you back soon for another memorable stay. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Clive H. Couples - 7/10/2026 Confirmed reviews ALL

Bonjour, Thank you for your continued loyalty to Sofitel Brisbane Central. We are pleased to hear that you appreciate our pre-arrival service. I apologise for the oversight regarding the welcome gift for our Diamond members. I understand that this may have caused some confusion, and we appreciate your feedback on this issue. We look forward to welcoming you back for another enjoyable stay. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Lillian C. Families - 7/10/2026 Confirmed reviews ALL

I found check in staff did not listen to me. I booked 2 rooms - we checked in at different times. But I requested front desk to be aware of the guest's name in the second room as they will be checking in later. No notice was given, and the guest was rejected outright - with there's no booking here for you instead of being placed in the room she was booked for. This is after I have advised the check in staff that this guest is expected to arrive later.

Bonjour, Thank you for taking the time to share such detailed feedback following your recent family stay with us, and for your continued loyalty as an ALL Platinum member. We truly value your support and are delighted to know that you enjoyed so many aspects of your visit, including your accommodation, breakfast, dining experiences, and the warm service provided by our Executive Lounge and breakfast teams. I will be sure to pass on your kind compliments to them. At the same time, I am very sorry to learn about the frustration you experienced during check-in. After advising our team that the second guest would be arriving later, you should have been confident that the necessary arrangements had been made. I apologise that this information was not communicated correctly, resulting in your guest being incorrectly advised that there was no booking. I understand how disappointing this must have been and appreciate you bringing it to our attention. I am also sorry that your Platinum member recognition did not meet your expectations. Not being offered your welcome drink, receiving a welcome amenity that fell below expectations, and not being offered an available room upgrade detracted from the experience you rightly anticipated as one of our valued loyal guests. In addition, I regret the inconvenience caused by the missing drink vouchers on the app and the unnecessary trip back to reception simply to enjoy a cup of tea. Your comments regarding greater flexibility in these situations are appreciated and will be shared with the relevant teams for review. Thank you once again for your thoughtful feedback and for recognising the many positive aspects of your stay. We genuinely appreciate your suggestions, as they help us improve both our service and our recognition of loyal members. We look forward to welcoming you back and providing you with the seamless experience you deserve. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Alexander C. Solo - 7/9/2026 Confirmed reviews ALL

Bonjour, Thank you for your kind remarks regarding our location and accommodations. We are pleased to hear that you enjoyed your stay at Sofitel Brisbane Central and enjoyed your room. We hope to welcome you again soon! Sincerely, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Web-users rating

Other web-users rate our hotel

1,659 reviews 9.5/10 Location
3,073 reviews 6.2/10 Room
3,699 reviews 8.6/10 Service
36 reviews 5.6/10 WiFi
1,106 reviews 6.9/10 Food
1,064 reviews 6.1/10 Vibe
857 reviews 8.4/10 Breakfast
793 reviews 5.4/10 Cleanliness

432 reviews 9.4/10 Location
842 reviews 6.9/10 Room
1,035 reviews 8.7/10 Service
350 reviews 6.9/10 Food
256 reviews 6.8/10 Vibe
248 reviews 8.5/10 Breakfast
180 reviews 5.9/10 Cleanliness
154 reviews 5.6/10 Value

332 reviews 9.4/10 Location
847 reviews 5.5/10 Room
916 reviews 8.2/10 Service
16 reviews 4.6/10 WiFi
276 reviews 5.4/10 Vibe
226 reviews 4.7/10 Cleanliness
177 reviews 8.2/10 Breakfast
93 reviews 4.7/10 Value

187 reviews 9.3/10 Location
359 reviews 5.9/10 Room
516 reviews 8.6/10 Service
136 reviews 7/10 Food
119 reviews 6.4/10 Vibe
116 reviews 8.9/10 Breakfast
94 reviews 5.4/10 Cleanliness
65 reviews 5.8/10 Value

77 reviews 9.4/10 Location
186 reviews 6/10 Room
216 reviews 9.2/10 Service
34 reviews 7.9/10 Breakfast
34 reviews 5.4/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

The Sofitel Brisbane Central is located at 249 Turbot Street, 4000 Brisbane, Australia, conveniently situated above Brisbane’s Central Rail Station. We are just 100 m from Central Station and 200 m from City Hall, offering easy access to the central business district and surrounding landmarks. You can also explore the Botanical Gardens and Queen Street Mall, both within a short walk from our doors.

What types of rooms are available?

At Sofitel Brisbane Central, we offer a variety of elegant accommodations including:

Superior Room King Bed or Two Double Beds
Luxury Room King Bed or Two Double Beds, High Floor
Luxury City Room King Bed, High Floor, City View
Superior Room, 1 King Size Bed, Accessible Room
Executive, Premier, Signature, Prestige, and Opera Suites

Our suites and high-floor rooms are perfect for families or those seeking stunning city and hinterland views.

What services and amenities are available?

Sofitel Brisbane Central offers a range of premium amenities to enhance your stay:

Free Wi-Fi and air conditioning
On-site parking and valet parking for an additional fee
Breakfast at Bistro Suzette or via room service for an additional fee
Rooftop heated pool, Stephanies Spa, and Sofitel Fitness gym
Wheelchair accessibility and 19 meeting rooms
Concierge, 24/7 reception, and laundry services for an additional fee

Please note that pets are not allowed at our property.

What dining options are available?

Sofitel Brisbane Central invites you to dine at Bistro Suzette, which serves international cuisine from 6:30 AM to 9:00 PM daily. You can also enjoy bespoke cocktails and champagne at Cuvée, our lobby bar, open until 10:30 PM or 11:30 PM on weekends. We offer a popular daily breakfast buffet, 24-hour room service, and a variety of dietary options including gluten-free, vegetarian, and children's menus.

What are the check-in and check-out times?

At Sofitel Brisbane Central, check-in is available from 02:00 PM, and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Sofitel Brisbane Central regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Sofitel Brisbane Central is committed to accessibility, offering a Superior Accessible Room with a king bed and a spacious bathroom featuring shower railings and a shower chair. Our hotel includes wheelchair-accessible service in our restaurants and spa, as well as ramp access and loaner wheelchairs. We also provide accessible parking options and elevators to ensure a comfortable stay for all guests.