Sofitel Brisbane Central 5 stars

Name: Sofitel Brisbane Hotel | Luxury Brisbane Accommodation | AccorHotels - ALL
Address: 249 Turbot Street, BRISBANE, 4000, AU
Telephone: +61738353535
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 7,741 reviews

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249 Turbot Street, 4000 BRISBANE, Australia

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Sofitel Brisbane Central

French luxury and local cuisine in the world's most exciting city

Where luxury and personalised service have intersected for forty years.
Built in 1984, Sofitel Brisbane Central is modern French luxury at its finest, bringing French flair to Brisbane, artfully blending the essence of our locale with the brand’s French zest. The hotel offers heartfelt, tailor-made services and luxurious settings that are stylish and chic; sophisticated places where each and every guest is made to feel special and finds joie de vivre throughout their stay.
Sofitel Brisbane Central is conveniently located above Brisbane’s Central Rail Station and is a visual and historic landmark on the city skyline boasting some of the city’s best views over Anzac Square, the central business district and surrounding hinterlands. With 416 guest rooms & suites, an award-winning day spa, expansive executive lounge, elite fitness facilities, and three restaurants and bars, Sofitel Brisbane Central entices you to indulge in and celebrate the pleasures of life.
With Brisbane's largest hotel event and meeting facilities, Sofitel Brisbane Central features an impressive range of meeting rooms accommodating events of up to 1,100 delegates. Blending elegant French heritage with sophisticated facilities and cutting-edge meeting technology, our iconic 5-star hotel is the premier conference venue in Brisbane.
Member of ALL. The limitless hotel loyalty programme.

Discover our exquisite Brisbane accommodation, boasting 416 opulent rooms & suites, 3 award-winning restaurants, outdoor pool & gym. Guests can also enjoy the exceptional services of Stephanie's Spa, regarded as one of the finest luxury spas in the city. Every room in our Brisbane hotel blends contemporary design with French elegance, and includes stunning views of either the mountain ranges or city. Our Brisbane accommodation is home to the largest 5-star meeting and event spaces in Brisbane.

With a vibrant cultural scene and an exciting range of restaurants, bars and cafés, Brisbane is the place to be. Sofitel Brisbane Central offers access to the best of Brisbane's dining, shopping and cultural experiences - and its public transport options.

Enjoy elegance and French sophistication at Sofitel Brisbane Central. Let us make you feel welcome at our 5 star luxury Brisbane accommodation. Please contact us for any enquiries: sofitel.brisbane@sofitel.com or call (07) 3835 3535

Hotel Management, Hotel Management

Hotel extras

The hotel is above Central Station, with direct access to Brisbane Airport.
Award-winning, gourmet restaurant and bars onsite
Brisbane's largest fully-integrated conference venue.
Luxurious French inspired interiors and decor
Outdoor pool, gymnasium and day spa

Our accommodation(s)

Room

SUPERIOR ROOM King Bed

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)

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Room

SUPERIOR ROOM Two Double Beds

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Double bed(s)

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Room

LUXURY ROOM King Bed, High Floor

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View or Mountain view

See availabilities

Room

LUXURY ROOM Two Double Beds, High Floor

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Double bed(s)
Views: City View or Mountain view

See availabilities

Room

LUXURY CITY ROOM King Bed, High Floor, City View

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

SUPERIOR ROOM, 1 King Size Bed, Accessible Room

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Suite

EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View

4 pers. max
64 m² / 688 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: City View

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Suite

PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath

3 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

SIGNATURE SUITE Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Amenities

3 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

PRESTIGE SUITE Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Bath, 64m2

3 pers. max
64 m² / 688 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

OPERA SUITE Club Access, King Bed, Separate Lounge, City View High Floor, Indulgent Bath, 94m2

3 pers. max
96 m² / 1033 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

SUPERIOR ROOM, 1 King Size Bed, Accessible Room

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australia

GPS:-27.465352, 153.026299

+61 7 3835 3535

+61 7 3832 4741

CENTRAL STATION

Railway station

Access: 100 m / 0.06 mi

ROMA STREET STATION

Railway station

Access: 2.8 km / 1.74 mi

CITY HALL

Historic monument

Access: 200 m / 0.12 mi

BOTANICAL GARDENS

Botanical gardens

Access: 400 m / 0.25 mi

SOUTHBANKS PARKLAND

Tourist attraction

Access: 1 km / 0.62 mi

RIVERBOAT CRUISE

Tourist attraction

Access: 1 km / 0.62 mi

QUEENLAND GALLERY OF MODERN ART

Tourist attraction

Access: 1 km / 0.62 mi

TREASURY CASINO

Casino

Access: 1 km / 0.62 mi

CULTURAL CENTRE

Museums

Access: 1 km / 0.62 mi

VICTORIA PARK

Tourist attraction

Access: 3 km / 1.86 mi

QPAC

Art and Culture

Access: 3 km / 1.86 mi

KANGAROO POINT

Tourist attraction

Access: 3.8 km / 2.36 mi

BRISBANE POWERHOUSE

Art and Culture

Access: 4.5 km / 2.79 mi

MOUNT COOT THA

Tourist attraction

Access: 7 km / 4.35 mi

BRISBANE RACING CLUB

Sports centre

Access: 7 km / 4.35 mi

BRISBANE SHOWGROUNDS

Tourist attraction

Access: 8 km / 4.97 mi

LONEPINE SANCTUARY

Tourist attraction

Access: 10 km / 6.21 mi

ENTERTAINMENT CENTRE

Entertainment centre

Access: 15 km / 9.32 mi

GOLD COAST

Tourist attraction

Access: 85 km / 52.82 mi

MOVIE WORLD

Entertainment centre

Access: 90 km / 55.93 mi

SUNSHINE COAST

Tourist attraction

Access: 100 km / 62.14 mi

SEAWORLD

Amusement park

Access: 100 km / 62.14 mi

NOOSA

Tourist attraction

Access: 190 km / 118.07 mi

BOTANICAL GARDENS

Park

Access: 5 km / 3.11 mi

ROMA STREET PARKLANDS

Park

SOUTHBANK BEACH

Beach area

NEW FARM PARK

Park

SOUTHBANK PARKLANDS

Park

QUEEN STREET MALL

Shopping centre/mall

Access: 100 m / 0.06 mi

EAGLE STREET PIER

Restaurant and cafe district

Access: 310 m / 0.19 mi

HOWARD SMITH WHARVES

Restaurant and cafe district

Access: 1.6 km / 0.99 mi

NEWMARKET VILLAGE

Shopping district

Access: 6 km / 3.73 mi

STONES CORNER

Shopping district

Access: 7 km / 4.35 mi

DFO BRISBANE

Shopping district

Access: 12 km / 7.45 mi

JAMES STREET

Shopping district

SOUTHBANK

Restaurant and cafe district

FORTITUDE VALLEY

Restaurant and cafe district

CHINA TOWN

Restaurant and cafe district

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Bistro Suzette

Delivering the finest selection of locally-sourced produce for breakfast, lunch and dinner with a passion for service and providing unforgettable moments for our guests, Bistro Suzette offers diners the perfect place to relax, indulge, and celebrate.

Cuvée

At Cuvée, discerning champagne tastes are indulged with vintage and non-vintage labels from the world's great champagne houses, complemented by a connoisseur's selection of Australian, European and New World wines and bespoke cocktails.

3 breakfasts

Fresh fruit, pancakes, wholesome Bircher muesli or even a burger. The perfect breakfast is deeply personal, so Bistro Suzette offers eclectic à la carte options. For an incredible array of choices, indulge in our popular daily buffet. Considered one of the best in Brisbane, our breakfast buffet caters to every morning craving, from cooked-to-order omelettes to house-baked pastries. Try a variety of globally inspired dishes straight from the open kitchen, alongside fresh juices and ripe seasonal fruit.

Pool

Taking advantage of Brisbane's enviable weather and premium city location, the hotel's stunning rooftop pool and spa offer a relaxed, chic oasis above the bustle of the CBD below.

Fitness center

Work out in the spacious Sofitel Fitness gym with panoramic views of the river city. The innovative Virtual Gym Instructor offers interactive touchscreen direction on the state-of-the-art-equipment and fitness routines.

Spa

Embark on healing journeys in an award-winning Brisbane spa. Enter the sanctuary of Stephanies Spa Retreat to explore a menu of sublime body treatments, massage, lavish skin treatments and the sensory indulgences of the Opal Rasul Steam Room.

Meetings & Events

Number of Meeting Room: 19
Surface of the largest room: 798 m² / 8589 sq ft
Maximum seats capacity: 1056
Maximum capacity for banquets: 580

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Weddings

Providing the perfect setting for sophisticated Brisbane weddings, Sofitel Brisbane Central features an extensive array of versatile event spaces, wedding packages, tailored options, exceptional accommodation, and outstanding service and facilities.

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 7,741 reviews

Lorraine S. Solo - 8/20/2026 Confirmed reviews ALL

Bonjour, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location convenient and enjoyed a comfortable experience. It is our aim to provide excellent service to all our guests. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Blair P. Couples - 8/20/2026 Confirmed reviews ALL

This was my third stay, and sadly the most disappointing. Check-in was smooth and the reception staff were friendly. The Signature Suite was spacious, clean and had a lovely view. However, the lounge and breakfast were very average. Much of the lounge food appeared to be the same items from the breakfast buffet, including the cured meats, cheese and cakes. As lounge access and breakfast were included with the Signature Suite, I used them, but I certainly wouldn’t pay extra for either. The biggest disappointment was being incorrectly charged $6 after checkout, for the second time. Because this had happened during a previous stay, I specifically asked at checkout to make sure there were no incorrect minibar charges. Despite this, I was charged exactly the same $6 again. I then had to email the hotel and provide details confirming that I had not used the minibar, and I am still waiting for the refund. It may only be $6, but that is not the point. Having the same issue happen twice, even after specifically raising it at checkout, shows poor communication and attention to detail. Unfortunately, this has really changed my overall impression of the hotel, and I would think twice before staying again.

Mark M. Families - 8/19/2026 Confirmed reviews ALL

Bonjour, Thank you for taking the time to share your feedback. I am pleased to hear that you enjoyed our location and the wonderful view from your room. I am, however, sorry that other aspects of your stay did not meet your expectations. Your comments regarding the dated condition of the room and the stains you encountered are disappointing to read, and I will ensure these are shared with our team for review. I am also sorry that the welcome gift left you feeling underwhelmed. This is intended to be a thoughtful part of the arrival experience and an opportunity for us to make our guests feel recognised and welcomed, so I appreciate your candid feedback. I also appreciate your perspective regarding the experience for families and understand how the room offering contributed to this impression. Thank you again for sharing your experience with us. Should you wish to discuss any of your feedback further, please do not hesitate to contact me directly, as I would be very happy to speak with you. Rhianne Campbell Luxury & Guest Experience Manager

David S. Couples - 8/19/2026 Confirmed reviews ALL

We treated ourselves to an executive stay for our four nights at the Sofitel. The room as advertised had a separate lounge area with a wonderful view of the Anzac Gardens, two large tvs, second toilet and plenty of room. We had access to the lounge area for breakfast, high tea and canapies and drinks each day of our stay and enjoyed this immensely. The lounge area staff were very friendly and attentive as were all staff we dealt with. Location is great being right on top of central station and only a short walk to Queen st mall. I think we will treat ourselves again next time we are in Brisbane

Bonjour, Thank you for sharing your delightful experience with us at Sofitel Brisbane Central. We are thrilled to hear that you enjoyed your executive suite, with its separate lounge area and the mesmerizing views of the Anzac Gardens. It is gratifying to know that you appreciated the amenities provided in our lounge, including breakfast, high tea, and the evening canapés and drinks. Our team takes great pride in offering attentive service, and I will ensure your kind words are passed along to them. We are also pleased that our prime location contributed to your stay, making it convenient to explore the vibrant surroundings. We would be honored to welcome you back for another memorable experience on your next visit to Brisbane. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Gina C. Families - 8/19/2026 Confirmed reviews ALL

Bonjour, Thank you for taking the time to share your feedback. As a returning Platinum member, I am particularly sorry to read that your recent stay did not reflect the experience you have previously enjoyed with us. I am very concerned by the cleanliness issues you have described in your room, particularly the significant dust and chewing gum found on the bed headboard. I am equally sorry that aspects of your Platinum recognition and Club Millésime experience left you disappointed. I was, however, delighted to see your kind recognition of Daniel, and I will ensure this is shared with him. I will be following up with you personally via email regarding your experience and the concerns you have raised. Rhianne Campbell Luxury and Guest Experience Manager

Web-users rating

Other web-users rate our hotel

1,635 reviews 9.5/10 Location
3,064 reviews 6.3/10 Room
3,631 reviews 8.5/10 Service
38 reviews 5.5/10 WiFi
1,085 reviews 6.8/10 Food
1,034 reviews 6/10 Vibe
852 reviews 8.4/10 Breakfast
792 reviews 5.5/10 Cleanliness

433 reviews 9.5/10 Location
832 reviews 6.9/10 Room
1,021 reviews 8.5/10 Service
5 reviews 3.7/10 WiFi
339 reviews 6.6/10 Food
247 reviews 8.5/10 Breakfast
246 reviews 6.9/10 Vibe
178 reviews 6.2/10 Cleanliness

320 reviews 9.4/10 Location
848 reviews 5.8/10 Room
895 reviews 8.2/10 Service
16 reviews 4.7/10 WiFi
272 reviews 5.2/10 Vibe
231 reviews 4.9/10 Cleanliness
173 reviews 7.9/10 Breakfast
94 reviews 5/10 Value

176 reviews 9.3/10 Location
362 reviews 5.8/10 Room
504 reviews 8.6/10 Service
132 reviews 7.2/10 Food
116 reviews 8.7/10 Breakfast
115 reviews 6.1/10 Vibe
95 reviews 5.5/10 Cleanliness
62 reviews 5.7/10 Value

83 reviews 9.3/10 Location
193 reviews 6.7/10 Room
218 reviews 9.1/10 Service
36 reviews 8.2/10 Breakfast
36 reviews 5.8/10 Cleanliness
18 reviews 5.8/10 Value
17 reviews 7.2/10 Bar
11 reviews 7.3/10 Wellness Area

Frequently asked questions

Where is the hotel located and how can I get there?

The Sofitel Brisbane Central is located at 249 Turbot Street, 4000 Brisbane, Australia, conveniently situated above Brisbane’s Central Rail Station. We are just 100 m from Central Station and 200 m from City Hall, offering easy access to the central business district and surrounding landmarks. You can also explore the Botanical Gardens and Queen Street Mall, both within a short walk from our doors.

What types of rooms are available?

At Sofitel Brisbane Central, we offer a variety of elegant accommodations including:

Superior Room King Bed or Two Double Beds
Luxury Room King Bed or Two Double Beds, High Floor
Luxury City Room King Bed, High Floor, City View
Superior Room, 1 King Size Bed, Accessible Room
Executive, Premier, Signature, Prestige, and Opera Suites

Our suites and high-floor rooms are perfect for families or those seeking stunning city and hinterland views.

What services and amenities are available?

Sofitel Brisbane Central offers a range of premium amenities to enhance your stay:

Free Wi-Fi and air conditioning
On-site parking and valet parking for an additional fee
Breakfast at Bistro Suzette or via room service for an additional fee
Rooftop heated pool, Stephanies Spa, and Sofitel Fitness gym
Wheelchair accessibility and 19 meeting rooms
Concierge, 24/7 reception, and laundry services for an additional fee

Please note that pets are not allowed at our property.

What dining options are available?

Sofitel Brisbane Central invites you to dine at Bistro Suzette, which serves international cuisine from 6:30 AM to 9:00 PM daily. You can also enjoy bespoke cocktails and champagne at Cuvée, our lobby bar, open until 10:30 PM or 11:30 PM on weekends. We offer a popular daily breakfast buffet, 24-hour room service, and a variety of dietary options including gluten-free, vegetarian, and children's menus.

What are the check-in and check-out times?

At Sofitel Brisbane Central, check-in is available from 02:00 PM, and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Sofitel Brisbane Central regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Sofitel Brisbane Central is committed to accessibility, offering a Superior Accessible Room with a king bed and a spacious bathroom featuring shower railings and a shower chair. Our hotel includes wheelchair-accessible service in our restaurants and spa, as well as ramp access and loaner wheelchairs. We also provide accessible parking options and elevators to ensure a comfortable stay for all guests.