Sofitel Brisbane Central Hotel 5 stars

Customer review rating 4.5/5 33,280 reviews

Sofitel Brisbane Central
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+ 26 Services
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Hotel extras

  • The hotel is above Central Station, with direct access to Brisbane Airport.

  • Four award-winning restaurants and bars within the hotel offer endless choice.

  • Brisbane's largest fully-integrated conference venue.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • BRISBANE AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
  • Snack & beverage machine
Business services
  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Brisbane Central

249 Turbot Street
4000
brisbane
australia

Tel: +61738353535

Fax: (+61)7/38324741

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    BRISBANE AIRPORT At 19km / 11.81 miles - Shuttle paying

  • By train

    CENTRAL STATION At 0.1km / 0.06 miles

  • By train

    ROMA STREET STATION At 0.1km / 0.06 miles

GPS :-27.465352, 153.026299

Our accommodations

Sofitel Brisbane Central provides a retreat from the bustle of the city with its 433 luxuriously appointed rooms and suites. Every room exudes an artistic feel that seamlessly blends contemporary design with refined French elegance. Adorned in an inviting palette of neutral tones, charcoal accents and rich chocolate hues, each room is designed to create a welcoming feeling complemented by the finest French amenities and sumptuous Sofitel MyBed collection.

SUPERIOR ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar

SUPERIOR ROOM, 2 Double Size Beds

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar

Luxury Room, 2 Double Size Beds, City View

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, City View

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, Club Millésime Access, 1 King Size Bed, High Floor

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, Club Millésime Access, 2 Double Size Beds, High Floor

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

THYME2 RESTAURANT

Type of cuisine: International

Delivering the finest selection of locally-sourced produce for lunch and dinner daily and with a passion for service and providing unforgettable moments for our guests, Thyme2 Restaurant offers diners the perfect place to relax, indulge, and celebrate.

Menu (PDF)

Lunch

11:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 798

  • Maximum capacity: 1,056 people

  • Maximum banquet capacity: 580 people

Find out more

Our guest reviews for
Sofitel Brisbane Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

33,280 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,821 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Hotel with Excellent Location

Customer review rating 4.5/5

Vincent C. Business - 07/04/2020 Confirmed reviews ALL

I had an opportunity to stay in this hotel during my last trip to Brisbane because of a business conference held there. The situation was tense because of COVID-19 but the hotel was well prepared to handle it. There were hand sanitizers everywhere for guest to use. I was given a very nice room at the executive level due to my Platinum status. The room was very spacious and the bed was comfortable. However, what impressed me most was the excellent location of the hotel. It was built on top of the Brisbane Central Train Station. You could take a train from the airport directly to the hotel in less than 45 minutes. There are so many shopping malls and restaurants within walking distance of the hotel that you would be spoilt for choice. To add to the fun, the hotel as an excellent fine dining restaurant call Prive249. They served fusion French, Italian cuisine. With the limited nights I was there, I was only able to try a few main courses. They were the lamb rack, lobster linguine and the tenderloin and lobster tail (surf and turf). They taste simply delicious and in fact the surf and turf was so good, I had to eat it twice on 2 consecutive nights. The price is very reasonable for the quality and quantity of the food. I would go so far to say that any guest who did not eat at Prive249 would have wasted their stay if they did not try the food there at least once. Unfortunately this restaurant is only opened for dinner. If not I would have taken my lunch there as well. Their buffet restaurant, Thymes, served very good food with a wide variety of choices. This restaurant is opened for breakfast, lunch and dinner. I will definitely stay there again the next time I visit Brisbane.

Nearly everything closed

Customer review rating 4.5/5

Lee A. G. W. Couples - 04/04/2020 Confirmed reviews ALL

Covid-19 has caused severe disruption to the Sofitel. As such, staff numbers, the usual service, restaurants, parking and open areas were compromised. Nevertheless, the skeleton staff at the front desk were very kind and generous with their help and smiles. As usual, our room was 10 out of 10, and the room service was prompt and reliable .....but you have no idea how much I missed the Morton Bay bugs at Thyme. Best wishes and good health to all. In times like these, we really appreciate how Sofitel is our home away from home in Brisbane.

Customer review rating 4.5/5

Karen Business - 31/03/2020 Confirmed reviews ALL

exceptional, given the circumstances it was even better than we could have hoped for

Awesome stay

Customer review rating 4.5/5

Andrew B. Families - 31/03/2020 Confirmed reviews ALL

I wish it was more then one night. It was my partners birthday and we got a complimentary bottle of wine. We needed a microwave for our babies bottles and one was brought straight up to our room. Welcome drinks and nibbles in the bar were wonderful. Will definitely be back. I usually shop around online for best deals and stay at different places every time I travel to Brisbane but will more then likely just book straight into Sofitel next time Thank you

Amazing service. Especially from Josh on reception. His service is above and beyond my expectations. I would come back anytime if Josh looked after me again.

Customer review rating 4.5/5

Rhonda C. Couples - 30/03/2020 Confirmed reviews ALL

I loved the Junior Suite for getting ready for my wedding and enjoyed my first 3 days of marriage in thus beautiful room. The service was amazing and everyone treated us like a king and queen. Josh on reception was a saint looking after us to ensure our wedding was perfect in every way. Thank you for a wonderful experience. Rhonda and Armstrong

good stay and good location to the city

Customer review rating 4.5/5

Simon G. Couples - 29/03/2020 Confirmed reviews ALL

the staff were very welcoming, helpful and pleasant to deal with

Excellent location

Customer review rating 4.5/5

Nikki S. Friends - 28/03/2020 Confirmed reviews ALL

Easy to access from train. Very comfortable room well appointed. Love your pillows. Friendly helpful staff

Bonjour Nikki, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Excellent location very helpful staff good comunications

Customer review rating 4.5/5

Robert E. Couples - 26/03/2020 Confirmed reviews ALL

My Wife had eye surgery and your staff were particularly helpful with additional requirements. Josh on the front desk was particularly helpful and friendly

Customer review rating 4.5/5

Anonymous Solo - 26/03/2020 Confirmed reviews ALL

Love staying with Sofitel in Brisbane - like being welcomed by the same friendly and trusty bell-staff, like the rooms, like the food, the location: the whole experience is very pleasing and comfortable.

Bonjour Catherine, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Excellent experience

Customer review rating 4.5/5

Jemima Couples - 25/03/2020 Confirmed reviews ALL

Great customer service at the valet as we didn't need to park, just needed to run in and drop off our stuff. The room was AMAZING. Breakfast great. Bottle of champers in the fridge a fantastic touch.

Bonjour Jemima, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Central Location

Customer review rating 4.5/5

Dean Solo - 25/03/2020 Confirmed reviews ALL

Elegant Hotel, nice service, terrific central location and above the Central Station which is a direct ride by Airtrain to the Airport.

Bonjour Dean, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Good stay

Customer review rating 4.5/5

John G. Business - 25/03/2020 Confirmed reviews ALL

Service, clean room, great food

Bonjour John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Dull, dated, road noise is horrendous, service average.

Customer review rating 4.5/5

Ct Couples - 25/03/2020 Confirmed reviews ALL

A rather dull, uneventful, unexciting stay. Check-in was average, I was mortified at how dated the rooms are, the road noise in the night is horrendous affecting sleep (which is unfortunate because the only good thing about the room is the bed), the bathroom is awful without even a full sized show to use. Staff around the hotel were disinterested, the only staff that spoke to us really was a maintenance staff that was in the lift. Definitely would not stay here again and would advice my colleagues and friends visiting from overseas to avoid this hotel.

Enjoyable.

Customer review rating 4.5/5

Anonymous Couples - 25/03/2020 Confirmed reviews ALL

We travel to Brisbane every year for Medical reasons, staying at the Sofitel is our treat!

Bonjour Trish, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Awesome stay

Customer review rating 4.5/5

Vinodh H. Business - 25/03/2020 Confirmed reviews ALL

Great hospitality, food and location. I was in business so walking distance to work and back.

Bonjour Inderkumar, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Great and Comfortable Stay

Customer review rating 4.5/5

Robert B. Business - 24/03/2020 Confirmed reviews ALL

Well looked after. Only comment would be that I had friends staying who thought the restaurant / breakfast prices were very high.

Great City Pub

Customer review rating 4.5/5

Neal P. Couples - 24/03/2020 Confirmed reviews ALL

Good Food and Pleasent experience

Bonjour Neal, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

nice break

Customer review rating 4.5/5

Donna Couples - 24/03/2020 Confirmed reviews ALL

we had a lovely stay the hotel is so close to city food was amazing staff so friendly

Bonjour Donna, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Sofitel Brisbane is always my home away from home.

Customer review rating 4.5/5

Steven F. Solo - 24/03/2020 Confirmed reviews ALL

Under the hard and trying situation of the COVID19 pandemic the staff were always very professional and accommodating to the guests and all of our needs. I truly hope and pray for both the management and staff through these difficult and uncertain times. May we all bounce back stronger than ever before when we arrive to the end of this dark tunnel. Where there is a WILL THERE IS A WAY.

Bonjour Steven, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Good stay

Customer review rating 4.5/5

Aneta Business - 24/03/2020 Confirmed reviews ALL

Nice hotel, simple and clean.

Bonjour Aneta, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central
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