Sofitel Brisbane Central 5 stars

Customer review rating (ALL Rating) 4.5/5 8,123 reviews

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Description

Hotel extras

  • The hotel is above Central Station, with direct access to Brisbane Airport.

  • Award-winning, gourmet restaurant and bars onsite

  • Brisbane's largest fully-integrated conference venue.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

Our accommodation(s)

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Hotel location

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australia

GPS:-27.465352, 153.026299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Suzette

Delivering the finest selection of locally-sourced produce for breakfast, lunch and dinner with a passion for service and providing unforgettable moments for our guests, Bistro Suzette offers diners the perfect place to relax, indulge, and celebrate.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  8,123 reviews

TripAdvisor Rating  4.2/5  5,143 reviews

Customer review rating 4.5/5

Gregory C. Couples - Confirmed reviews ALL

We are regulars at Sofitel Brisbane and always have a pleasant stay. Staff are all very friendly from check in, to the afternoon/evening club and breakfast. We are always looked after.

Bonjour, Thank you for your kind feedback. We are delighted to hear that you consistently enjoy your stays with us and appreciate the attentiveness of our staff throughout your experience. We look forward to welcoming you back for another pleasant escape. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 3.5/5

Sarah F. Business - Confirmed reviews ALL

Great sized room. Super comfortable - but the whole hotel had a strange damp smell, worse on some floors than others.

Bonjour, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found the room comfortable and the location convenient. We take all guest comments seriously and will be addressing the concerns you raised regarding the odour in the hotel. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 5.0/5

Susan R. Friends - Confirmed reviews ALL

First time staying and was very impressed. Lovely hotel, conveniently located close to CBD and thank you for the room upgrade!

Bonjour, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel and appreciated the upgrade. We look forward to welcoming you back for another exceptional experience. Sincerement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 1.5/5

Peter L. Business - Confirmed reviews ALL

Booked and paid for use of small meeting room with our rooms. The meeting room was charged out at the same price as the combined price of all our rooms, I accepted that and booked it. Checked in, dropped bag in room and headed to meeting room to set up, key doesn’t work, back to reception to get key recoded, successful entry to the meeting room, another trip to reception to get some water on the table…. Successful day worshipping ideas, struggled to get water refills during the session. Had the same meeting room booked and paid for the next day, turned up to start the session and someone else in the meeting room, … another trip to reception… I understand humans make errors… but Mr Manager, when I am stood at the reception desk…. Again…. And you can’t only whisper your solution to the junior lady on reception and not make eye contact with me, let alone explain, apologise and give me a solution…. Might need to brush up on that… new meeting room, not cleaned, not set up, frustrating, lost an hour of our day, thanks for the comp coffee, but would have rather had the productivity. Oh, and less importantly, no recognition of membership status, and benefits all missing. Probably a fight for points now, that I probably won’t engage in as there is a better use of my time. Looks like a different venue for our next workshop

Bonjour, Thank you for taking the time to share your feedback. I am extremely sorry to hear about your experience. Our Conference and Events Manager will be in touch with you shortly to discuss this further. Rhianne Campbell Luxury and Guest Experience Manager

Customer review rating 5.0/5

Chris T. Friends - Confirmed reviews ALL

Enjoyed a weekend trip up with mates

Bonjour, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your weekend trip with friends and appreciated our service. Your feedback motivates us to continue providing exceptional experiences to our guests. Sincerement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

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Other web-users rate our hotel

  • 1,687 reviews 9.5/10 Location
  • 3,095 reviews 6.6/10 Room
  • 3,885 reviews 8.8/10 Service
  • 35 reviews 6.3/10 WiFi
  • 1,193 reviews 7.2/10 Food
  • 1,061 reviews 6.4/10 Vibe
  • 844 reviews 8.4/10 Breakfast
  • 794 reviews 5.6/10 Cleanliness

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