Sofitel Brisbane Central Hotel 5 stars

Customer review rating 4.5/5 33,737 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Sofitel Brisbane Central
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+ 27 Services
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Hotel extras

  • The hotel is above Central Station, with direct access to Brisbane Airport.

  • Four award-winning restaurants and bars within the hotel offer endless choice.

  • Brisbane's largest fully-integrated conference venue.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • BRISBANE AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Boat excursions
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Brisbane Central

249 Turbot Street
4000
brisbane
australia

Tel: +61738353535

Fax: (+61)7/38324741

Check-in from 14h00

Check out up to 11h00

  • By plane

    BRISBANE AIRPORT At 19km / 11.81 miles - Shuttle paying

  • By train

    CENTRAL STATION At 0.1km / 0.06 miles

  • By train

    ROMA STREET STATION At 0.1km / 0.06 miles

GPS :-27.465352, 153.026299

Our accommodation(s)

Sofitel Brisbane Central provides a retreat from the bustle of the city with its 433 luxuriously appointed rooms and suites. Every room exudes an artistic feel that seamlessly blends contemporary design with refined French elegance. Adorned in an inviting palette of neutral tones, charcoal accents and rich chocolate hues, each room is designed to create a welcoming feeling complemented by the finest French amenities and sumptuous Sofitel MyBed collection.

SUPERIOR ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar

SUPERIOR ROOM, 2 Double Size Beds

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, City View

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Luxury Room, 2 Double Size Beds, City View

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

THYME2 RESTAURANT

Type of cuisine: Gourmet

Delivering the finest selection of locally-sourced produce for breakfast, lunch and dinner with a passion for service and providing unforgettable moments for our guests, Thyme2 Restaurant offers diners the perfect place to relax, indulge, and celebrate.

Menu (PDF)

Lunch

11:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Cuvée Lounge Bar

Non contractual photo

At Cuvée Lounge Bar, discerning champagne tastes are indulged with vintage and non-vintage labels from the world's great champagne houses, complemented by a connoisseur's selection of Australian, European and New World wines and bespoke cocktails.

Menu (PDF)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 798

  • Maximum capacity: 1056 people

  • Maximum banquet capacity: 580 people

Find out more

Our guest reviews for
Sofitel Brisbane Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

33,737 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,851 reviews

Great location

Customer review rating 4.5/5

Kev Couples - 19/11/2020 Confirmed reviews ALL

Always an excellent stay.

Bonjour Louisa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Great break away

Customer review rating 4.5/5

Lorraine Families - 17/11/2020 Confirmed reviews ALL

Lovely stay, friendly staff in all areas, room comfortable and clean, food was excellent, we will be back.

Bonjour Lorraine, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Tom Gleeson

Customer review rating 4.5/5

Gary M. Couples - 17/11/2020 Confirmed reviews ALL

No room upgrade, but hotel was nowhere near full. No lounge access, no newspaper, no pre dinner drinks or food.

Bonjour Gary, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments. I do apologise that your stay could have been better and do hope that I am able to welcome you back in the near future. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Loved location, Within walking distance of shops and theatres

Customer review rating 4.5/5

Kathryn L. Couples - 17/11/2020 Confirmed reviews ALL

Staff were helpful and friendly, Bit disappointed no coffee maker in our room, Foods delicious.

Bonjour Kathryn, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Great location

Customer review rating 4.5/5

Lola Business - 17/11/2020 Confirmed reviews ALL

Great location, next to Central station. Modern rooms, nice view from my room. Highly recommend

Bonjour Lola, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Highly comfortable conference venue

Customer review rating 4.5/5

Brenden Business - 16/11/2020 Confirmed reviews ALL

Staying with you for our recent conference was a pleasant experience. The rooms were extremely comfortable, the food delicious and the conference support excellent. Thank you.

Bonjour Brenden, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Amazing stay

Customer review rating 4.5/5

David R. Couples - 16/11/2020 Confirmed reviews ALL

Staying with sofitel Brisbane through this pandemic was simply delightful. The whole team at sofitel went above and beyond to keep you safe. It was my wife's birthday and for her not to worry like she always does just made it all worth it. Was a perfect getaway. Cannot thank you enough. A shame about the high tea and spa pool. But totally understandable given the circumstances we are in. Will be back hopefully in 2 weeks

Bonjour David, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Enjoyable stay

Customer review rating 4.5/5

Anonymous Friends - 16/11/2020 Confirmed reviews ALL

Staff were lovely, well appointed and very clean.

Bonjour Jane, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Worst Stay

Customer review rating 4.5/5

Kevin K. Couples - 16/11/2020 Confirmed reviews ALL

We've stayed several times before but this is by far and away the poorest stay yet. Everything, and I mean everything, has dropped in standard since earlier this year.

Bonjour Kevin, Allow me to thank you for your recent stay with us and for taking the time to provide feedback. First of all it is my great disappointment to read your feedback and we have failed to meet your expectations. I have just attempted to reach out to you via telephone but was unsuccessful to connect with you. I have left a voicemail so please feel free to reach out to myself directly at your convenient time to discuss further. I look forward to be connecting with you soon. Sincèrement, Robert Kim Assistant Manager

Pleasant stay

Customer review rating 4.5/5

Nicole P. Business - 15/11/2020 Confirmed reviews ALL

It was all very pleasant. Nice to see Sophie’s bar downstairs. Please consider reducing single use plastics - most people would be happy with a soap dispenser for body wash, shampoo and conditioner. In your welcome pack there were paper print outs - please consider laminating these so they can be cleaned and re-used.

Bonjour Nicole, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Enjoyed the stay

Customer review rating 4.5/5

Donna P. Couples - 15/11/2020 Confirmed reviews ALL

Friendly staff

Bonjour Donna Marie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Interesting

Customer review rating 4.5/5

Peter M. Couples - 15/11/2020 Confirmed reviews ALL

While I appreciate the impact of COVID, I was disappointed with the stay as I was expecting a lot more from the Sofitel brand

Bonjour Peter, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments. I do apologise that your stay could have been better and do hope that I am able to welcome you back in the near future. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Great location well appointed

Customer review rating 4.5/5

Anonymous Families - 15/11/2020 Confirmed reviews ALL

Always enjoy our stay at this hotel the 2 gift bags left for the children was greatly appreciated. Rooms are very comfortable and dining is excellent. Have stayed many times always a delight.

Bonjour Dianne, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Good Stay

Customer review rating 4.5/5

Kath Business - 15/11/2020 Confirmed reviews ALL

My daughter and I shared a twin room. The only issue I have is that the beds move too easily. It would be great if there could be locks on the wheels to stop this. Also only having stair access to the carpark is a bit difficult for people with mobility issues. The food in the Thyme2 restaurant was delightful, and the staff were very attentive.

Bonjour Kathreen, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Good location, always my choice

Customer review rating 4.5/5

Kath J. Friends - 15/11/2020 Confirmed reviews ALL

Social weekend away to watch a major event

Bonjour Kath, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central
Customer review rating 4.5/5

Jasmin Business - 15/11/2020 Confirmed reviews ALL

Staff was lovely, helpful and accommodating. What was disappointing was the mattress. It was old and had two big dents which made it quite uncomfortable. The room size was quite large and had a comfortable feel to it.

Bonjour Jasmin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I have addressed your concerns regarding mattress condition for service improvement. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Great stay

Customer review rating 4.5/5

Anonymous Couples - 14/11/2020 Confirmed reviews ALL

Great staff, good breakfast, excellent sized room, perfect location

Bonjour Michelle, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Hommage to the era of big, grand hotels

Customer review rating 4.5/5

Nick Solo - 14/11/2020 Confirmed reviews ALL

I remember walking into the Lobby and thinking "THIS is a hotel." I currently work at a different Accor property, and I do love the one I am at, but there was something very majestic about walking into the Sofitel. Great service, and the little touches of 'french-ness' made me feel like I wasn't staying in my own city. Admittedly the carpets are a bit dated in the standard rooms, however that doesn't take away from the very comfortable beds and the fairly timeless furniture. I was very impressed with the service when it came to requesting help with the Wifi. I was patched through to IT, and they fixed it within a minute. Unfortunately I had a fair bit on during my stay so I didn't get to enjoy the restaurants, but a coworker who had recently stayed said the food was really good! I will definitely be back!

Bonjour Nicholas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

Clean and friendly

Customer review rating 4.5/5

Gemma M. Families - 14/11/2020 Confirmed reviews ALL

I had a weekend away with my 12yr old nephew and booked a suite at sofitel. The room was lovely. Unfortunately the sofa bed was not made up, even though I had asked when booking that it would be. The person who came to make the bed didn’t know how to, so I ended up doing that job and worst of all he couldn’t get me any doona or blankets so I slept in just the sheets and was cold throughout the night.

Bonjour Gemma, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments. I do apologise that your stay could have been better and do hope that I am able to welcome you back in the near future. Sincèrement, Hayden Hughes General Manager Sofitel Brisbane Central

Divine

Customer review rating 4.5/5

Kara Couples - 14/11/2020 Confirmed reviews ALL

Quick one night stop in the city, absolutely divine , didn’t need to leave the hotel

Bonjour Kara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hayden Hughes General Manager Sofitel Brisbane Central

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