Sofitel Brisbane Central 5 stars

Customer review rating (ALL Rating) 4.4/5 8,000 reviews

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Description

Hotel extras

  • The hotel is above Central Station, with direct access to Brisbane Airport.

  • Award-winning, gourmet restaurant and bars onsite

  • Brisbane's largest fully-integrated conference venue.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

Our accommodation(s)

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Hotel location

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australia

GPS:-27.465352, 153.026299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Suzette

Delivering the finest selection of locally-sourced produce for breakfast, lunch and dinner with a passion for service and providing unforgettable moments for our guests, Bistro Suzette offers diners the perfect place to relax, indulge, and celebrate.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  8,000 reviews

Customer review rating 5.0/5

Robert W. Couples - Confirmed reviews ALL

We often stay at the Sofitel Hotel with it's closeness to the shops and opportunities for a drink and nibbles as well as Suzetes restaraunt situated within the hotel.

Bonjour, Thank you for your kind words regarding your experiences at Sofitel Brisbane Central. We are delighted to hear that you appreciate our prime location and the offerings at Suzettes restaurant. We look forward to welcoming you back for more enjoyable stays. Sincerely, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 5.0/5

Cheryle M. Couples - Confirmed reviews ALL

Staff tremendous. Room wonderful. Food delicious. Really enjoyed our stay. So easy to access from airport on train.

Bonjour, Thank you for your kind words regarding your recent stay at Sofitel Brisbane Central. We are delighted to hear that you enjoyed our prime location, exemplary staff, and dining options. Your feedback is highly appreciated, and we look forward to welcoming you back in the future. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 3.5/5

Cheryl R. Couples - Confirmed reviews ALL

The hotel rooms, lobby, bar and restaurant are nice. I was disappointed that there was no water provided in the room.

Bonjour, Thank you for taking the time to share your feedback regarding your recent stay. I am pleased to hear that you enjoyed our rooms, lobby, bar and restaurant facilities. However, I am sorry to learn of your disappointment regarding the availability of drinking water in your room. As part of our commitment to reducing our environmental impact, the hotel has moved away from single-use plastic water bottles. In their place, we have installed filtered water machines in every guest room for your convenience, allowing guests to enjoy chilled, still or sparkling water throughout their stay. We have also provided additional refill stations within Cuvee Bar for easy access. We appreciate your comments, as they help us understand where we can better communicate these initiatives to our guests. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future. Sincerement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 5.0/5

Rhelda T. Couples - Confirmed reviews ALL

Awesome

Bonjour, Thank you for your kind words and for recognizing us as the best hotel in Brisbane. We are thrilled to hear that you had an awesome experience during your stay. Your feedback inspires us to continuously provide exceptional service. Sincerely, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 5.0/5

Christopher T. Families - Confirmed reviews ALL

We had a complicated booking, but our check-in host made it uncomplicated. It was nothing less than excellent customer service.

Bonsoir, Thank you for your wonderful feedback especially regarding your check-in experience. We are delighted to hear that our team was able to simplify your complicated booking, make that check-in process smooth, and that Kokoa in particular provided you with excellent service. Your satisfaction is our priority, so it is very gratifying to hear that we delivered for you during your recent stay with us. We hope to welcome you back in the future for another wonderful visit. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Other web-users rate our hotel

  • 1,699 reviews 9.5/10 Location
  • 3,167 reviews 6.3/10 Room
  • 3,836 reviews 8.6/10 Service
  • 38 reviews 6.2/10 WiFi
  • 1,141 reviews 7/10 Food
  • 1,080 reviews 6.1/10 Vibe
  • 874 reviews 8.5/10 Breakfast
  • 819 reviews 5.3/10 Cleanliness

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