Sofitel Brisbane Central Hotel 5 stars

Staying with you for our recent conference was a pleasant experience. The rooms were extremely comfortable, the food delicious and the conference support excellent. Thank you.

Staying with sofitel Brisbane through this pandemic was simply delightful. The whole team at sofitel went above and beyond to keep you safe. It was my wife's birthday and for her not to worry like she always does just made it all worth it. Was a perfect getaway. Cannot thank you enough. A shame about the high tea and spa pool. But totally understandable given the circumstances we are in. Will be back hopefully in 2 weeks

Staff were lovely, well appointed and very clean.

We've stayed several times before but this is by far and away the poorest stay yet. Everything, and I mean everything, has dropped in standard since earlier this year.

It was all very pleasant. Nice to see Sophie’s bar downstairs. Please consider reducing single use plastics - most people would be happy with a soap dispenser for body wash, shampoo and conditioner. In your welcome pack there were paper print outs - please consider laminating these so they can be cleaned and re-used.

Friendly staff

While I appreciate the impact of COVID, I was disappointed with the stay as I was expecting a lot more from the Sofitel brand

Always enjoy our stay at this hotel the 2 gift bags left for the children was greatly appreciated. Rooms are very comfortable and dining is excellent. Have stayed many times always a delight.

My daughter and I shared a twin room. The only issue I have is that the beds move too easily. It would be great if there could be locks on the wheels to stop this. Also only having stair access to the carpark is a bit difficult for people with mobility issues. The food in the Thyme2 restaurant was delightful, and the staff were very attentive.

Social weekend away to watch a major event

Staff was lovely, helpful and accommodating. What was disappointing was the mattress. It was old and had two big dents which made it quite uncomfortable. The room size was quite large and had a comfortable feel to it.

Great staff, good breakfast, excellent sized room, perfect location

I remember walking into the Lobby and thinking "THIS is a hotel." I currently work at a different Accor property, and I do love the one I am at, but there was something very majestic about walking into the Sofitel. Great service, and the little touches of 'french-ness' made me feel like I wasn't staying in my own city. Admittedly the carpets are a bit dated in the standard rooms, however that doesn't take away from the very comfortable beds and the fairly timeless furniture. I was very impressed with the service when it came to requesting help with the Wifi. I was patched through to IT, and they fixed it within a minute. Unfortunately I had a fair bit on during my stay so I didn't get to enjoy the restaurants, but a coworker who had recently stayed said the food was really good! I will definitely be back!

I had a weekend away with my 12yr old nephew and booked a suite at sofitel. The room was lovely. Unfortunately the sofa bed was not made up, even though I had asked when booking that it would be. The person who came to make the bed didn’t know how to, so I ended up doing that job and worst of all he couldn’t get me any doona or blankets so I slept in just the sheets and was cold throughout the night.

Quick one night stop in the city, absolutely divine , didn’t need to leave the hotel