Sofitel Brisbane Central 5 stars

Customer review rating (ALL Rating) 4.4/5 7,659 reviews

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Description

Hotel extras

  • The hotel is above Central Station, with direct access to Brisbane Airport.

  • Award-winning, gourmet restaurant and bars onsite

  • Brisbane's largest fully-integrated conference venue.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

Our accommodation(s)

Book this hotel
Room 1

Relax and unwind in your home away from home in the heart of the city. Pamper yourself with bespoke Balmain amenities before sinking into your sumptuous Sofitel MyBed. Enjoy complimentary use of Google Chromecast and Wi-Fi.

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Instant hot water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • High speed internet
  • Wireless internet in your room
  • Data port in roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 32 m² / 344 sq ft
  • Bedding 2 x Double bed(s)

From a high floor, admire unobstructed views of the hinterland or mid-level city views, before pampering yourself with bespoke Balmain amenities and Sofitel MyBeds. Enjoy complimentary use of Google Chromecast and Wi-Fi.

  • Views:

    City View or Mountain view

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Instant hot water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • High speed internet
  • Wireless internet in your room
  • Data port in roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

From a high floor, admire unobstructed views of the hinterland or mid-level city views, before pampering yourself with bespoke Balmain amenities and Sofitel MyBed. Enjoy complimentary use of Google Chromecast and Wi-Fi.

  • Views:

    City View or Mountain view

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Instant hot water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • High speed internet
  • Wireless internet in your room
  • Data port in roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Take in spectacular unobstructed views over the city and Anzac Square from the hotel's top floors before pampering yourself with bespoke Balmain amenities and sinking into your sumptuous Sofitel MyBed.

  • Views:

    City View

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Instant hot water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • High speed internet
  • Wireless internet in your room
  • Data port in roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Relax and unwind in your home away from home in the heart of the city. Our Superior Accessible Room features Sofitel MyBed bed and a spacious bathroom that includes railings in the shower, shower chair and wheelchair ease of access.

Max. number of persons
3
Area
From 32 m² / 344 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Instant hot water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath

The spacious Premier Suites offer an elevated experience featuring a separate lounge room, bedroom & king Sofitel MyBed, marble bathroom with separate shower & bath. Includes complimentary French sparkling wine, Nespresso machine & Google Chromecast.

  • Views:

    City View

Max. number of persons
3
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Instant hot water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • High speed internet
  • Data port in roomAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view moviesAdditional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

SIGNATURE SUITE Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Amenities

These top-floor Signature Suites offer an elevated experience with a king Sofitel MyBed, separate lounge room, Club Millésime access, tailored concierge service, courtesy fruit platter, high-end equipment and luxury amenities.

  • Views:

    City View

Max. number of persons
3
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Mini-refrigerator
  • Instant hot water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

PRESTIGE SUITE Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Bath, 64m2

Experience pure luxury in the iconic Prestige Suites equipped with a king Sofitel MyBed, separate lounge room, dining table, luxury stone bath & rain shower, high-end equipment, club access, tailored concierge service, champagne & luxury amenities.

  • Views:

    City View

Max. number of persons
3
Area
From 64 m² / 688 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Instant hot water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

OPERA SUITE Club Access, King Bed, Separate Lounge, City View High Floor, Indulgent Bath, 94m2

Indulge in the unrivalled opulence of the Opera Suite. With a vast living room, 4 person dining table, walk in wardrobe, dedicated fitness facilities, indulgent stone bath, rain shower, club access, tailored concierge service and a King Sofitel MyBed

  • Views:

    City View

Max. number of persons
3
Area
From 96 m² / 1033 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Instant hot water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Plug and play panel

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australia

GPS:-27.465352, 153.026299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 416 rooms
  • One room for people with reduced mobility
  • 30 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Thai
  • Vietnamese
  • Chinese Mandarin

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge
  • Buffet Additional charge
  • Room service Additional charge

Business

19 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Green area
  • Children''s TV Channels

Well-being

Outdoor Pool & Spa

  • Outside
  • On site

Sofitel Fitness Gymnasium

  • On site
  • Jacuzzi/Whirlpool bath

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Public
  • 182 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.08 m / 6.88 ft
  • Parking pricing: 30.77 € 50 AUD Per day

Services & equipment

  • Intercom
  • Stairs
  • Valet parking
  • TESLA recharging units

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Valet Parking

Additional charge

GPS:-27.465352, 153.026299

Parking information

  • On site
  • Indoor parking
  • Public
  • 182 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.08 m / 6.88 ft
  • Parking pricing: 36.92 € 60 AUD Per day

Services & equipment

  • Intercom
  • Stairs
  • Valet parking
  • TESLA recharging units

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Bistro Suzette

Delivering the finest selection of locally-sourced produce for breakfast, lunch and dinner with a passion for service and providing unforgettable moments for our guests, Bistro Suzette offers diners the perfect place to relax, indulge, and celebrate.

Cooking style
International
Chef name
Alex Goyard
Capacity
320
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Booster Seats available (for Baby)
  • Reservation recommended
  • Exceptional View

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Delivering the finest selection of locally-sourced produce for breakfast, lunch and dinner with a passion for service and providing unforgettable moments for our guests, Bistro Suzette offers diners the perfect place to relax, indulge, and celebrate.

At Cuvée, discerning champagne tastes are indulged with vintage and non-vintage labels from the world's great champagne houses, complemented by a connoisseur's selection of Australian, European and New World wines and bespoke cocktails.

Fresh fruit, pancakes, wholesome Bircher muesli or even a burger. The perfect breakfast is deeply personal, so Bistro Suzette offers eclectic à la carte options. For an incredible array of choices, indulge in our popular daily buffet. Considered one of the best in Brisbane, our breakfast buffet caters to every morning craving, from cooked-to-order omelettes to house-baked pastries. Try a variety of globally inspired dishes straight from the open kitchen, alongside fresh juices and ripe seasonal fruit.

Taking advantage of Brisbane's enviable weather and premium city location, the hotel's stunning rooftop pool and spa offer a relaxed, chic oasis above the bustle of the CBD below.

Work out in the spacious Sofitel Fitness gym with panoramic views of the river city. The innovative Virtual Gym Instructor offers interactive touchscreen direction on the state-of-the-art-equipment and fitness routines.

Embark on healing journeys in an award-winning Brisbane spa. Enter the sanctuary of Stephanies Spa Retreat to explore a menu of sublime body treatments, massage, lavish skin treatments and the sensory indulgences of the Opal Rasul Steam Room.

Providing the perfect setting for sophisticated Brisbane weddings, Sofitel Brisbane Central features an extensive array of versatile event spaces, wedding packages, tailored options, exceptional accommodation, and outstanding service and facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  7,659 reviews

Customer review rating 4.5/5

Maggie H. Families - Confirmed reviews ALL

Bonjour, Thank you for your valuable feedback regarding your recent stay. I appreciate your loyalty as a platinum member, and I regret any disappointment caused by the communication regarding upgrades and early check-in options. Your insights are essential for us in enhancing our guest experience. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 0.5/5

Jacqueline B. Families - Confirmed reviews ALL

Bonjour, Thank you for taking the time to share your experience. I am deeply sorry to read about your mother’s stay and that, despite the care you took to make arrangements with our team in advance, we did not deliver the experience or level of care you had trusted us to provide. I am particularly concerned by the circumstances you have described and would very much appreciate the opportunity to speak with you personally. I will follow up with you directly via email so that we can discuss your experience in greater detail. Rhianne Campbell Luxury & Guest Experience Manager

Customer review rating 3.0/5

Stuart M. Couples - Confirmed reviews ALL

Bonjour, Thank you for taking the time to share your experience with us. I am sorry that several other aspects of your stay fell short of expectations, particularly as one of our valued ALL Platinum members. While room upgrades are subject to availability, I appreciate that recognition of your loyalty is an important part of your experience with us. I am also disappointed to hear about the issues with the water machine in your room, the difficulty ordering through our room service platform and that your requested modification to your meal was missed after you ultimately placed the order by phone. Individually these may seem like smaller details, but collectively I completely appreciate your point – these are the fundamentals that should be delivered seamlessly, particularly when staying with a five-star hotel. Thank you for bringing these matters to our attention. Your feedback will be shared with our teams as we continue to focus on delivering a more consistent experience for our guests and loyalty members. We sincerely hope to have the opportunity to welcome you back and provide you with the seamless Sofitel experience you should expect from us. Rhianne Campbell Luxury & Guest Experience Manager

Customer review rating 3.0/5

Ricky S. Couples - Confirmed reviews ALL

Bonjour, Thank you so much for taking the time to share such detailed and constructive feedback following your Romantic Getaway with us. I am delighted that your arrival started so positively, from the warm welcome with our Valet team through to check-in, and that you found your room comfortable, clean and relaxing. I am, however, sorry that the delivery of your Romantic Getaway inclusions was not as seamless as it should have been. I will also reach out to you personally, and I hope we have the opportunity to welcome you and your wife back for a much more seamless Romantic Getaway in the future. Rhianne Campbell Luxury & Guest Experience Manager

Customer review rating 5.0/5

John R. Families - Confirmed reviews ALL

Bonjour, Thank you for your wonderful feedback! We’re thrilled to hear that our team made such a positive impression during your stay. It’s especially rewarding to know that you noticed the teamwork, genuine care, and commitment to creating a great guest experience. We’ll be delighted to share your kind words with our breakfast team and concierge, who will be very pleased to know their attentiveness and helpfulness contributed to your stay. Thank you for recognising our team, even without their names. We look forward to welcoming you back to Sofitel for another memorable experience. Sincerely, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Bonjour, Thank you for your valuable feedback regarding your recent stay. I appreciate your loyalty as a platinum member, and I regret any disappointment caused by the communication regarding upgrades and early check-in options. Your insights are essential for us in enhancing our guest experience. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 0.5/5

Jacqueline B. Families - Confirmed reviews ALL

I trusted the Sofitel to provide an exceptional experience for my Mama, and I am so disappointed with the lack of service and care shown. I spent a lot of time ensuring the appropriate accessibility room was available, ease of f&b options, with back up discussions noted by staff - so there would not be any hiccups when I wasn’t onsite and you let me down repeatedly over the 2nights. There were glimmers of greatness but overall one of the poorest stays culminating in my Mothers collapse during the journey home due to lack of food and hydration. She was denied access to Breakfast, even though I had discussed and arranged this with Suzette staff the evening before as well as a lengthy discussion with Vy on front desk to note that whatever my Mother required could be charged to the room - no questions asked and I would pay. My Mother was advised breakfast was not included by breakfast service staff and so she left embarrassed and do not advise me - as she didn’t want to cause a problem. Please note: I am hand delivering a letter to the General Manager to advise my disgust at the fundamentals of service currently missing from the Brisbane Sofitel.

Bonjour, Thank you for taking the time to share your experience. I am deeply sorry to read about your mother’s stay and that, despite the care you took to make arrangements with our team in advance, we did not deliver the experience or level of care you had trusted us to provide. I am particularly concerned by the circumstances you have described and would very much appreciate the opportunity to speak with you personally. I will follow up with you directly via email so that we can discuss your experience in greater detail. Rhianne Campbell Luxury & Guest Experience Manager

Customer review rating 3.0/5

Stuart M. Couples - Confirmed reviews ALL

Several things made the stay disappointing. As a Platinum Member it seems we were not offered a room upgrade. In the room, the water boiling machine was broken. I tried to order room service through the app, but when I got to checkout it came up with an error. A few times. So had to call room service. Asked for the burger with no tomato, but when it arrived the was still tomato. Very nice food though. For a 5 star brand these are all pretty basic service issues I don’t expect from Sofitel.

Bonjour, Thank you for taking the time to share your experience with us. I am sorry that several other aspects of your stay fell short of expectations, particularly as one of our valued ALL Platinum members. While room upgrades are subject to availability, I appreciate that recognition of your loyalty is an important part of your experience with us. I am also disappointed to hear about the issues with the water machine in your room, the difficulty ordering through our room service platform and that your requested modification to your meal was missed after you ultimately placed the order by phone. Individually these may seem like smaller details, but collectively I completely appreciate your point – these are the fundamentals that should be delivered seamlessly, particularly when staying with a five-star hotel. Thank you for bringing these matters to our attention. Your feedback will be shared with our teams as we continue to focus on delivering a more consistent experience for our guests and loyalty members. We sincerely hope to have the opportunity to welcome you back and provide you with the seamless Sofitel experience you should expect from us. Rhianne Campbell Luxury & Guest Experience Manager

Customer review rating 3.0/5

Ricky S. Couples - Confirmed reviews ALL

I booked a Romantic Getaway for my wife & I; Valey Parking greet was amazing & funny, great start, check in was fantastic, overall inclusions where clearly explained & understood, Unfortunately, breakdown from there. Champagne & Strawberries not in the room, we chased them up over the phone & also at reception an hour later, arrived later whilst we were out, Really should have been ready on arrival or stated on the way. Accommodation was superb, room & bedding very comfortable. Booked in-room breakfast over the phone on arrival as advised by check-in staff, arrived next day on time, unfortunately no French Boulangerie basket. Check out booked for up to 2pm, we were getting door knocks from 10.30am asking when we were checking out, also just after 11 & the final was 12.45, a big disappointment. on all occasions I showed staff my app stating late check out. if I booked a standard stay, then okay - things happen, but I booked your Romantic Getaway with inclusion which needed better attention Sorry for the rant, I never respond normally but thought your team needs to know. Hope it helps future gents Thanks Rick S.

Bonjour, Thank you so much for taking the time to share such detailed and constructive feedback following your Romantic Getaway with us. I am delighted that your arrival started so positively, from the warm welcome with our Valet team through to check-in, and that you found your room comfortable, clean and relaxing. I am, however, sorry that the delivery of your Romantic Getaway inclusions was not as seamless as it should have been. I will also reach out to you personally, and I hope we have the opportunity to welcome you and your wife back for a much more seamless Romantic Getaway in the future. Rhianne Campbell Luxury & Guest Experience Manager

Customer review rating 5.0/5

John R. Families - Confirmed reviews ALL

I noticed that every single staff member was amazing, focused on great customer experience, noting was too much trouble, and they were very attentive to your needs. The teamwork was noticeable and they all seemed very happy.

Bonjour, Thank you for your wonderful feedback! We’re thrilled to hear that our team made such a positive impression during your stay. It’s especially rewarding to know that you noticed the teamwork, genuine care, and commitment to creating a great guest experience. We’ll be delighted to share your kind words with our breakfast team and concierge, who will be very pleased to know their attentiveness and helpfulness contributed to your stay. Thank you for recognising our team, even without their names. We look forward to welcoming you back to Sofitel for another memorable experience. Sincerely, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 4.5/5

Bjorn G. Business - Confirmed reviews ALL

Amazing and relaxing short stay

Bonjour, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our staff friendly and helpful, contributing to a relaxing experience. Your feedback is greatly appreciated, we hope to welcome you again soon. Sincerely, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 5.0/5

Roberta S. Couples - Confirmed reviews ALL

A wonderful stay with my husband, although, this visit we had 2 hiccups that may need attention.

Bonjour, Thank you for your kind words regarding your recent stay. I appreciate your feedback about the hiccups you experienced, and I assure you that we take all guest comments seriously to enhance our services. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 4.0/5

Fralynn F. J. Business - Confirmed reviews ALL

Place is great, conveniently located. Breakfast was great. Bed however needs a change. The bed lacks firmness and so sleep was uncomfortable on the back.

Bonjour, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our convenient location and breakfast offerings. Your comments about the bed comfort have been noted, and we appreciate your insights as we continuously strive to enhance our guests' experiences. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 4.5/5

Tony T. Business - Confirmed reviews ALL

Great location, lovely accommodation and the service by the staff was very attentive.

Bonjour, Thank you for taking the time to share your positive experience at Sofitel Brisbane Central. We are delighted that you enjoyed our location, accommodation, and attentive service. Your feedback is greatly appreciated and motivates our team to continue providing exceptional hospitality. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 2.0/5

Rob M. Families - Confirmed reviews ALL

The experience was OK, but it was not up to the standards I am used to at Sofitel.

Bonjour, Thank you for taking the time to share your feedback. I am sorry to hear that your recent stay did not quite meet the standards you have come to expect from Sofitel. In particular, I understand how disappointing it would have been to be unable to dine in the restaurant, especially after finding the offering in Club Millésime limited that evening. I would appreciate the opportunity to follow up with you personally and will reach out via email. Rhianne Campbell Luxury & Guest Experience Manager

Customer review rating 5.0/5

Kristina R. Couples - Confirmed reviews ALL

My husband and I needed a weekend away and the Sofitel did not disappoint! The room, food, staff and experience were exceptional! We have already booked to return!

Bonjour, Thank you for taking the time to share your positive experience. We are thrilled to hear that you and your husband enjoyed your stay and found our services exceptional. We look forward to welcoming you back for another wonderful weekend. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 4.0/5

Karen M. Couples - Confirmed reviews ALL

Fine, not great, not amazing.

Bonjour, Thank you for your feedback regarding your recent stay. We appreciate your recognition of us as a preferred choice among Accor properties in Brisbane. Your insights are valuable in our ongoing efforts to enhance the guest experience. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 5.0/5

Cynthia P. Solo - Confirmed reviews ALL

overnight stay, easy walk to town, helpful staff, food excellent

Bonjour, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the view, found our staff helpful, and appreciated the excellent food. Your satisfaction is our priority, and we look forward to welcoming you back soon. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 3.5/5

Dharmasiri S. Business - Confirmed reviews ALL

place was convenient and room was good.what i thought you can improve was the food.

Bonjour, Thank you for taking the time to share your feedback following your stay with us. I am pleased to hear that you enjoyed the convenience of our location and were comfortable in your room. It is also lovely to know that the desserts during morning and afternoon tea were a highlight of your experience. I do, however, appreciate your comments regarding the variety of our food offering, particularly for guests staying with us for several days. Having enough variation from one day to the next is important, and I can understand how seeing similar options each morning would become repetitive. Your feedback regarding the vegetarian and dairy-free selection is also particularly valuable. Guests with dietary requirements should still have a varied and enjoyable choice available to them, rather than feeling limited to only one suitable option or finding that the dedicated dietary selection simply repeats what is already available elsewhere. Thank you again for highlighting this. I will ensure your comments are shared with our Culinary team as we continue to review and improve the variety of our offering. We hope to have the pleasure of welcoming you back again soon. Rhianne Campbell Luxury & Guest Experience Manager

Customer review rating 4.0/5

Christine P. Families - Confirmed reviews ALL

Excellent location. Room was comfortable and breakfast was delicious

Bonjour, Thank you for your kind feedback regarding our location, room comfort, and breakfast offerings. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back for your next visit soon. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 4.0/5

Andrew M. Business - Confirmed reviews ALL

I was staying for business but my family joined me for one night. The staff were great arranging rooms close to each other. Breakfast was okay. Very high quality but no change over the days I was there which is a shame. The rooms are really dated but the hotel location worked for me

Bonjour, Thank you for your kind feedback regarding your recent stay with us here at Sofitel. We are pleased to hear that our staff was able to accommodate your family and that you found our location convenient. We appreciate your input on the breakfast options and will take it into consideration for future improvements. As for the room decor, we are actively exploring updates to enhance our guests' experience. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 4.5/5

Cameron A. Business - Confirmed reviews ALL

Please remove the $101 card hold

Bonjour, Thank you for your feedback in regard to your current stay. We want to let you know, we have already released the deposit money. It takes up to 5- business days to reflect the amount in your account. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 5.0/5

John S. Couples - Confirmed reviews ALL

We had inadvertently booked two separate bookings on consecutive nights Rhianne sorted the joining of the two nights

Bonjour, Thank you for your kind words regarding your experience with our team member, Rhianne. We are pleased to hear that she was able to assist you with your bookings. Your feedback is greatly appreciated and motivates us to continue providing exceptional service. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 3.0/5

Julie G. Solo - Confirmed reviews ALL

First room was great, although room supplies were not topped up at all. Had to ring reception that night for a toothbrush & ask for teas, bathroom supplies etc to be replenished. Came back to my room in the afternoon to find water pouring onto my bathroom floor through the light fittings in the ceiling & a mountain of towels spread over the bathroom floor with the lights turned on. This ended up with room change when I told reception that I did not want to remain in that room. The new room was lovely, but something wrong with air con temp. Sleeping in there was like trying to sleep in a freezer, no extra blankets provided. Resulted in a flu leaving me feeling like I'd been hit by a Mack truck. One week later, have had to start a course of antibiotics. Unable to go near my friend in hospital there as it was too risky. The reason I flew up there was to see my friend in hospital.

Bonjour, Thank you for taking the time to share your experience. I am very sorry to read about the difficulties you encountered during your stay, particularly given that the purpose of your visit to Brisbane was to spend time with your friend in hospital. While I am pleased that your initial room was comfortable, the lack of replenishment of essential room and bathroom supplies was disappointing and should not have required you to contact our team. More concerning is your experience with water entering the bathroom through the ceiling light fittings. I completely understand why you did not feel comfortable remaining in the room and requested to be relocated. While I am glad that you found your replacement room lovely, I am equally disappointed that you then experienced issues with the air-conditioning temperature and did not have additional blankets available to make the room more comfortable. I was also very sorry to read that you became unwell following your stay and that this ultimately prevented you from spending the time you had hoped for with your friend. Your feedback regarding the room maintenance, housekeeping replenishment and temperature control will be followed up with our respective teams. Should you wish to arrange a time to speak with me directly about your experience, please do let me know, as I would appreciate the opportunity to discuss your stay further. Rhianne Campbell Luxury and Guest Experience Manager

Customer review rating 1.0/5

Samuel G. Couples - Confirmed reviews ALL

First room, chair was covered in dirt and stains, had to move. second room, aircon smelt totally dusty, egg shells were on the floor in hallway for 2 days. probably the worst Sofitel I have stayed in

Bonjour, Thank you for taking the time to share your feedback. I am extremely disappointed to read about your experience with us, as what you have described is certainly not reflective of the standards of cleanliness and care we expect to provide at Sofitel Brisbane Central. I take your comments very seriously and will be following up with our teams regarding the concerns raised. I will also reach out to you directly via email, as I would appreciate the opportunity to personally address your experience. Rhianne Campbell Luxury & Guest Experience Manager

Other web-users rate our hotel

  • 1,623 reviews 9.5/10 Location
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  • 3,620 reviews 8.4/10 Service
  • 36 reviews 5.1/10 WiFi
  • 1,072 reviews 6.8/10 Food
  • 1,041 reviews 5.9/10 Vibe
  • 861 reviews 8.4/10 Breakfast
  • 791 reviews 5.4/10 Cleanliness

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