Sofitel Brisbane Central Hotel 5 stars

Let me first start at the front door, Chief Concierge Pericles Yiannakis and his team all performed very well and were very courteous. The check-in reception staff were excellent in sorting out our 7 rooms with all the accounting arrangements which involved food and drink etc. etc.. The Executive Chef Patrice Falatin and Executive Pastry Chef Joel Helot are truly an enormous asset to Sofitel Brisbane Central. Ian from Banquets did a superb job in servicing over 400 guests with food and drink. Congratulations to the supervisor (Nathan?) in the Ballroom Kitchen plus all kitchen staff for doing amazing task in delivering the 3 courses with precision timing. Every guest that I talk to said it was unbelievable how Sofitel produced a meal of 5 star quality so fast for over 400 guest. The Special Diets were much more organised this year with a new system in place. (Great System). Alex McHugh was very efficient and a pleasure to work with. The Staff at AV Partners were also excellent to deal with, in particular Stephanie. Finally, for an establishment to be so highly rated there is always someone at the top guiding the workforce to make sure that all the I's are dotted and the T's are crossed. That person is General Manager Hayden Hughes. Hayden is an exceptional asset to Sofitel Brisbane Central. The Chinese Club of Queensland has had many functions at this Hotel and our reason for returning year after year is the efficiency and professional manner of all staff in helping to make our function a success. The moment you walk into Sofitel Brisbane Central you can feel the aura, see the vibe happening before your eyes. Great Lobby, excellent Buffet, friendly and courteous staff and of course all up to the expectation of a 5 star Hotel. well located, excellent Management, excellent staff, the best two Executive Chefs in Australia. Nothing was too much trouble to any one staff.

Great location, great service & extremely comfortable accommodation. Friendly and helpful staff.

The gentleman who checked me in was extreamly courteous and had excellent service skills. The upgrade was greatly appreciated. Thank You.The lounge staff was great.

we enjoyed the buffet , the service & our pleasant room.

Very acommodating given our situation with a lst minute flight cancellation at 9.30pm, called and your team could not be more helpfull in looking after us.

The hotel is good but there were no power points beside the bed which made charging devices cumbersome. Also, there were too many area lights but no overhead lights which made the room dim. But the room was nice, the breakfast was good (although an egg station, where eggs are cooked to order would be good) and the location is really good.

Fantastic service as usual with professional staff. Very happy to return to this establishment.

The Sofitel Brisbane Central is simply lovely. The rooms are well appointed, clean and super comfortable. The food in the lounge is first class as is the service in general. Can't find anything to fault. We'll be back.

We have stayed twice in the last week and both times were exceptional. From check-in with Damon and Lachlan to checkout our experiences were exceptional. We were spoilt on our first stay with some lovely welcome treats during our 'Mum's night out'. Angela from the Executive Club went above and beyond to ensure that we enjoyed a well deserved rest from kids, spoilt us and we felt like rock stars! The rest of the team Maddison, Beam and Aaron's service as always were friendly, professional and made us wish we could have another night. So we have booked for a few weeks away this time for two nights! The second stay this week was with my husband and catching up with good friends. Again everything was perfect. This time we had the kids in tow, and the staff at the Executive Club were again exceptional. I cannot recommend the hotel and its staff enough.

My sister-in-law and I were in Brisbane for a concert. We had the best stay at Sofitel. The 2 staff at reception were both very helpful. Our room was available early which was brilliant. Also when I asked if a late checkout was available, I was offered 2pm! That was so good as we had a late flight that day. Breakfast was included in our stay and it was very nice with a great selection of different food. We were both very impressed and it was so nice to be able to enjoy breakfast without having to rush to check out.

The staff at the front desk were amazing. After receiving surgery in Brisbane, I was greeted with a gift in my room upon my return. The rooms were clean and the room service was fantastic. I would recommend this hotel to anybody on business or pleasure inside the Brisbane CBD.

Arrived at Sofitel after a long drive. We were made to feel welcome right from the start. Checking in was easy and the staff at reception were very helpful and welcoming also. We found the Club Millesime very relaxing. The canapes were delicious and there was a lovely selection of wines to enjoy. After a relaxing night we enjoyed breakfast in the Thyme Restaurant. Thankyou Sofitel; always love our stays!!!!!

The concierge was a good bloke the reception were happy and polite. The room was immaculate. The breakfast was relaxing and food great. Love the juicer.

Good service, well appointed room, club dining is delicious

Have stayed at the Sofitel Brisbane for more times than I can remember over more than a decade, both for business and for personal/holiday visits with family. Am more than happy to be loyal.