Mercure ICON Singapore City Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 5,488 reviews

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Description

Hotel extras

  • Ideal choice hotel located on Club Street between Chinatown and the Central Business District.

  • Convenient location near CBD, Marina Bay, Suntec City, Bugis, Raffles Place, and Boat Quay.

  • Unlimited high-speed Internet Wi-Fi access on multiple devices.

  • Gym, laundromat and swimming pool, with a restaurant and lobby lounge and bar.

  • Located in the heart of Chinatown with dining, clubbing, chill-out and shopping choices.

Our accommodation(s)

Book this hotel
Room 1

Enter our 19 sqm Classic room with a queen bed, where each detail is crafted for comfort and a balcony offering your chosen view - a personal window to the world. With its modern amenities, it is a cosy haven for two.

Max. number of persons
2
Area
From 19 m² / 204 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 19 m² / 204 sq ft
  • Bedding 1 x Double bed(s)

Welcome to our 15 sqm Classic room, ideal for friends or family, featuring two single beds and a blend of comfort and modern amenities. It's a cosy sanctuary for two, your exclusive haven with contemporary flair and conveniences.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Experience the charm of our 17 sqm Deluxe Room, with a queen and single bed, ideal for families or friends. A playful retreat that exceeds expectations, it offers ample space and comfort for all. Dive in, your fun adventure starts here!

Max. number of persons
3
Area
From 17 m² / 182 sq ft

Bedding

Single bed(s) x1

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Explore the charm of our 22 sqm Deluxe room, featuring a queen bed, single bed, and balcony with your chosen view. Perfect for families or friends, it's your playful hideaway where fun awaits at every turn!

Max. number of persons
3
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Welcome to our 17 sqm Privilege room, a personal city haven with a plush queen bed and tailored amenities for unmatched comfort. Perfect for those desiring modern comfort and convenience. Ready for a warm, caring stay? Your delightful escape awaits!

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Discover the comfort of our 17 sqm Privilege room, with two single beds and thoughtful details for a unique, relaxing experience. It's more than a stay; it's your personal sanctuary in the city, blending modern sophistication with ease.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Step into our 22 sqm Privilege room, featuring a plush queen bed and balcony with your chosen view. A haven for two, it offers modern amenities and a personalised touch. Ideal for those seeking refined comfort and a homely feel.

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Explore our Deluxe Room, ideal for up to four guests, with two queen beds and modern amenities for the ultimate group experience. It's a well-equipped haven for family or friends, offering comfort, convenience, and fun.

Max. number of persons
4
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Hotel location

Mercure ICON Singapore City Centre

8 Club Street
069472 SINGAPORE
Singapore

GPS:1.28304, 103.84655

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
  • 989 rooms
  • 10 rooms for people with reduced mobility
  • 34 family rooms
  • 989 non-smoking rooms
  • 19 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Porter

  • Porter

Catering

2 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • On site
  • Indoor parking
  • Public
  • 52 parking spaces
  • Parking pricing: 13.93 € 20 SGD Per day

Accessibility

  • Elevators
  • Accessible parking

La Table D'Emma serves an authentic blend of Alsace traditions and classic French cuisine. A 130-seat haven that also stands as a jubilant celebration of love, a homage to Chef Michael's cherished wife and daughters, and the art of Alsatian cuisine.

Breakfast is available at a fee, subject to availability. Please enquire at the front desk. Enjoy vibrant flavours at Chara Brasserie, the all-day dining restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  5,488 reviews

Customer review rating 3.0/5

Daniel J. G. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Mohamad H. B. Z. Couples - Confirmed reviews ALL

Dear Mr. Z., Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed our convenient location, early check-in benefit, and thoughtful welcome gesture. We also appreciate your kind mention of Luke and will be sure to share your compliments with him. We look forward to welcoming you back to Mercure ICON Singapore City Centre for another pleasant stay. Warm regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

Kenton P. Couples - Confirmed reviews ALL

Dear Mr. P., Thank you for sharing your wonderful feedback with us. We are delighted to hear that Jasmine made your stay memorable and provided such warm and personalized hospitality. We truly appreciate your kind words and will be sure to share your compliments with Jasmine. We also value your feedback regarding the breakfast selection and will share it with our team for consideration. We look forward to welcoming you back for another enjoyable stay. Royston Wu Front Office Manager

Customer review rating 4.0/5

Barun P. Families - Confirmed reviews ALL

Dear Mr. P., Thank you for choosing to stay with us. We are happy to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 5.0/5

Shalina N. Couples - Confirmed reviews ALL

Dear Ms. N., Thank you very much for your wonderful review and for giving us a perfect score. We are delighted to know that you had a lovely experience with us and enjoyed your stay. We are especially pleased to hear that Kausalyah was able to assist you with your Accor membership. We will certainly share your kind words with her. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon! Warm regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

Mohamad H. B. Z. Couples - Confirmed reviews ALL

We had a pleasant stay at Mercure ICON Singapore City Centre. The hotel is very centrally located and has easy access to the MRT, which made getting around Singapore very convenient. Although I was a little disappointed that we did not receive a complimentary room upgrade, I understand that upgrades are subject to availability. On the positive side, I really appreciated the early check-in benefit, which was very helpful, as well as the thoughtful welcome pack with Singapore biscuits. Overall, it was a comfortable and convenient stay, and the location is definitely one of the hotel’s strongest points.

Dear Mr. Z., Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed our convenient location, early check-in benefit, and thoughtful welcome gesture. We also appreciate your kind mention of Luke and will be sure to share your compliments with him. We look forward to welcoming you back to Mercure ICON Singapore City Centre for another pleasant stay. Warm regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

Kenton P. Couples - Confirmed reviews ALL

We arrived kinda stressed out and the manager Jasmine took us under her wing, upgrading us the best available room in the place, giving us a personal tour of the hotel, and even buying us a pandan waffle from a local hawker centre! Absolute top drawer hospitality. Room was fine, hotel was fine, clean and spotless. Breakfast a little disappointing with terrible orange juice and not a lot for vegetarians. But it hit the spot for what we needed, and the VIP experience was definitely one to remember.

Dear Mr. P., Thank you for sharing your wonderful feedback with us. We are delighted to hear that Jasmine made your stay memorable and provided such warm and personalized hospitality. We truly appreciate your kind words and will be sure to share your compliments with Jasmine. We also value your feedback regarding the breakfast selection and will share it with our team for consideration. We look forward to welcoming you back for another enjoyable stay. Royston Wu Front Office Manager

Customer review rating 4.0/5

Barun P. Families - Confirmed reviews ALL

Good housekeeping staff

Dear Mr. P., Thank you for choosing to stay with us. We are happy to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 5.0/5

Shalina N. Couples - Confirmed reviews ALL

Very good

Dear Ms. N., Thank you very much for your wonderful review and for giving us a perfect score. We are delighted to know that you had a lovely experience with us and enjoyed your stay. We are especially pleased to hear that Kausalyah was able to assist you with your Accor membership. We will certainly share your kind words with her. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon! Warm regards, Royston Wu Front Office Manager

Customer review rating 0.5/5

Xingyi R. Business - Confirmed reviews ALL

I encountered racism

Customer review rating 5.0/5

Raymond T. Families - Confirmed reviews ALL

Great location and nice pool for the family

Dear Mr. T., Thank you very much for your wonderful review and for giving us a perfect rating. We are delighted to know that you enjoyed our location, accommodation and the service provided by our team. Your kind feedback means a lot to us. We look forward to welcoming you and your partner back for another enjoyable stay. Warm regards, Royston Wu Front Office Manager

Customer review rating 5.0/5

Dolrawee A. Couples - Confirmed reviews ALL

Great, especially the service provided by Radar at the reception who made our stay wonderful with his great hospitality

Dear Ms. A., Thank you very much for your wonderful feedback and for sharing your experience with us. We are delighted to know that you enjoyed our convenient location and that Reda provided you with excellent service and helpful recommendations throughout your stay. We truly appreciate your kind words and look forward to welcoming you back again soon. Regards, Royston Wu Front Office Manager

Customer review rating 4.0/5

Gina L. Couples - Confirmed reviews ALL

The hotel is a walk away to many restaurants and the buffet breakfast is average and has a long line at the entrance during our stay. But overall it was good experience

Dear Ms. L., Thank you for choosing to stay with us. We are delighted to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

Dennis L. Families - Confirmed reviews ALL

I have stayed at the Mercure Icon on previous visits and returned for its location, easy access to the MRT, Chinatown, clean rooms and friendly staff.

Dear Mr. L., Thank you for choosing to stay with us. We are delighted to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 3.5/5

Katyayn S. Couples - Confirmed reviews ALL

I would say the staff and their timings could do with a little bit of effort because I had to call many times, just to get a bucket of ice into my room. Also, we had to ask specifically every day to clean the bathroom, otherwise, the bathroom remained wet and dirty.

Customer review rating 3.5/5

Philip S. Business - Confirmed reviews ALL

Hotel is well located within walking distance from CBD and local Chinatown eateries. Room is a bit smaller than I had hoped.

Customer review rating 4.0/5

Stephen G. K. Business - Confirmed reviews ALL

Small room but neat. Service is responsive and memorable. Overall great stay for 1 person trip/ business trip

Dear Mr. K., Thank you for taking the time to share your feedback with us. We are pleased to know that you had a comfortable stay and appreciated our responsive service and cleanliness. We are especially happy to hear your kind words about Yunus. We will be sure to share your appreciation with him. Thank you once again, and we look forward to welcoming you back on your next visit. Warm regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

Iris L. Y. Y. Couples - Confirmed reviews ALL

The staff was very friendly and efficient when we arrived for a late check-in. Our room was spacious, spotless, and had a remarkably comfortable bed. The fast Wi-Fi and the convenient location put us close to local train stations. We truly enjoyed the fresh breakfast buffet each morning. Give us a memorable stay. Thank you

Dear Ms. L., Thank you for choosing to stay with us. We are delighted to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

K. H. L. K. H. A. Families - Confirmed reviews ALL

Very clean Hotel with Friendly staffs. Well Located. Hotel is between Chinatown and Centralized Biz Park with plenty of eateries. Also near MRT and bus for easy travel.

Dear Mr. L., Thank you for choosing to stay with us. We are delighted to know that you had a nice experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 2.0/5

Xavier S. R. Business - Confirmed reviews ALL

Stay was not comfortable. Rooms are not clean and toilet smells bad.

Customer review rating 3.5/5

Tanmay B. Business - Confirmed reviews ALL

The rooms and the Gym are the only places which could have bigger. Except these two, other things are fine.

Customer review rating 0.5/5

Dillon T. Business - Confirmed reviews ALL

The toilet was not cleaned properly and had residue sitting at the bottom of the bowl from either the prior guest or the cleaners. The shower floor was filthy with clearly visible green mould growing in one corner and orange mould covering the grout. The TV barely works with volume muffled and the remote almost unresponsive. Also, there is virtually no water pressure in the shower and the filtered water tap that is provided for water takes forever to fill a small glass.

Customer review rating 5.0/5

Julie C. S. Solo - Confirmed reviews ALL

Great customer service. Great for food allergy requirements. Brilliant location as near to MRT station and historical sites.

Dear Ms. S., Thank you for your perfect rating and for choosing to stay with us. We are delighted to know that you had an excellent experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 4.0/5

John E. M. Couples - Confirmed reviews ALL

Mohamad, G50, was very helpful.

Dear Mr. M., Thank you for taking the time to share your feedback and for your kind words about Mohamad, We’re delighted to know you had a pleasant stopover and enjoyed your stay with us. We truly appreciate your support as a valued ALL Accor Gold member and look forward to welcoming you back again. Warm regards, Royston Wu Front Office Manager

Other web-users rate our hotel

  • 8,169 reviews 9.8/10 Location
  • 8,611 reviews 4.9/10 Room
  • 5,060 reviews 7.5/10 Service
  • 114 reviews 8/10 WiFi
  • 5,982 reviews 1.8/10 Comfort
  • 2,738 reviews 7.1/10 Cleanliness
  • 1,979 reviews 8.9/10 Vibe
  • 1,699 reviews 6.4/10 Breakfast

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