Mercure ICON Singapore City Centre 4 stars

Customer review rating (ALL Rating) 4.0/5 3,778 reviews

Mercure ICON Singapore City Centre - Image 1
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Description

Hotel extras

  • Ideal choice hotel located on Club Street between Chinatown and the Central Business District.

  • Convenient location near CBD, Marina Bay, Suntec City, Bugis, Raffles Place, and Boat Quay.

  • Unlimited high-speed Internet Wi-Fi access on multiple devices.

  • Gym, laundromat and swimming pool, with a restaurant and lobby lounge and bar.

  • Located in the heart of Chinatown with dining, clubbing, chill-out and shopping choices.

Our accommodation(s)

Hotel location

Mercure ICON Singapore City Centre

8 Club Street
069472 SINGAPORE
Singapore

GPS:1.28304, 103.84655

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  3,778 reviews

Customer review rating 2.0/5

Ken C. Business - Confirmed reviews ALL

counter receptionists are unfriendly and argue with guests and rooms are not cleaned and ready for guests' use until after 4:30pm and the reason given is due to shortage of cleaning staff to deal with the demanding numbers of guest rooms.

Dear Mr. C., Thank you for taking the time to share your feedback. We are sorry to learn that your arrival experience, including the delay in room readiness did not meet your expectations. Please be assured that your comments have been shared with the team for improvement, as providing a welcoming and comfortable experience is important to us. We appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant stay. Sincerely, Hidayu Assistant Front Office Manager

Customer review rating 3.5/5

Paul S. R. Business - Confirmed reviews ALL

Good experience for a short stay.

Dear Mr. R., Thank you for being our valued Accor member and taking time to rate your stay with us. You appreciate your feedback and hope to welcome you back for a more pleasant stay. Sincerely, Hidayu Assistant Front Office Manager

Customer review rating 4.0/5

Andrew R. Couples - Confirmed reviews ALL

Everything was good apart from the size of the room Was able to leave a suitcase for 4 days before checking in.

Dear Mr. R., Thank you for taking time to share your feedback with us. We are pleased to note that overall stay was pleasant, and we also truly appreciate your comments as we continually strive to refine our guest experience. All of us hope to have another opportunity to welcoming you again for a more comfortable stay. Sincerely, Hidayu Assistant Front Office Manager

Customer review rating 4.5/5

Brendan R. M. Couples - Confirmed reviews ALL

Very neat & tidy. Close to everything needed.

Dear Mr. M., Thank you being our valued Accor member. We are pleased to know that you found our location convenient and that our quality of our room enhanced your stay experience. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back in the future. Sincerely, Hidayu Assistant Front Office Manager

Customer review rating 4.5/5

Loretta H. C. Friends - Confirmed reviews ALL

Joe and another young man was extremely helpful.Made this my favorite Asian port...

Dear Loretta, Thank you for sharing your great feedback. We are delighted to know that our central location and services especially from the Concierge team contributed to an enjoyable stay. We truly appreciate your support and look forward to welcoming you back on your next visit. Warmest regards, Hidayu Assistant Front Office Manager

Other web-users rate our hotel

  • 7,263 reviews 9.7/10 Location
  • 7,959 reviews 4.8/10 Room
  • 4,460 reviews 7.1/10 Service
  • 93 reviews 7.3/10 WiFi
  • 5,527 reviews 1.8/10 Comfort
  • 2,508 reviews 7/10 Cleanliness
  • 2,215 reviews 8.9/10 Vibe
  • 1,555 reviews 6.4/10 Breakfast

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