Mercure ICON Singapore City Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 5,460 reviews

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Description

Hotel extras

  • Ideal choice hotel located on Club Street between Chinatown and the Central Business District.

  • Convenient location near CBD, Marina Bay, Suntec City, Bugis, Raffles Place, and Boat Quay.

  • Unlimited high-speed Internet Wi-Fi access on multiple devices.

  • Gym, laundromat and swimming pool, with a restaurant and lobby lounge and bar.

  • Located in the heart of Chinatown with dining, clubbing, chill-out and shopping choices.

Our accommodation(s)

Book this hotel
Room 1

Enter our 19 sqm Classic room with a queen bed, where each detail is crafted for comfort and a balcony offering your chosen view - a personal window to the world. With its modern amenities, it is a cosy haven for two.

Max. number of persons
2
Area
From 19 / 204 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 19 / 204 sq ft
  • Bedding 1 x Double bed(s)

Welcome to our 15 sqm Classic room, ideal for friends or family, featuring two single beds and a blend of comfort and modern amenities. It's a cosy sanctuary for two, your exclusive haven with contemporary flair and conveniences.

Max. number of persons
2
Area
From 15 / 161 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Experience the charm of our 17 sqm Deluxe Room, with a queen and single bed, ideal for families or friends. A playful retreat that exceeds expectations, it offers ample space and comfort for all. Dive in, your fun adventure starts here!

Max. number of persons
3
Area
From 17 / 182 sq ft

Bedding

Single bed(s) x1

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Explore the charm of our 22 sqm Deluxe room, featuring a queen bed, single bed, and balcony with your chosen view. Perfect for families or friends, it's your playful hideaway where fun awaits at every turn!

Max. number of persons
3
Area
From 22 / 236 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Welcome to our 17 sqm Privilege room, a personal city haven with a plush queen bed and tailored amenities for unmatched comfort. Perfect for those desiring modern comfort and convenience. Ready for a warm, caring stay? Your delightful escape awaits!

Max. number of persons
2
Area
From 17 / 182 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Discover the comfort of our 17 sqm Privilege room, with two single beds and thoughtful details for a unique, relaxing experience. It's more than a stay; it's your personal sanctuary in the city, blending modern sophistication with ease.

Max. number of persons
2
Area
From 17 / 182 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Step into our 22 sqm Privilege room, featuring a plush queen bed and balcony with your chosen view. A haven for two, it offers modern amenities and a personalised touch. Ideal for those seeking refined comfort and a homely feel.

Max. number of persons
2
Area
From 22 / 236 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Explore our Deluxe Room, ideal for up to four guests, with two queen beds and modern amenities for the ultimate group experience. It's a well-equipped haven for family or friends, offering comfort, convenience, and fun.

Max. number of persons
4
Area
From 20 / 215 sq ft

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Hotel location

Mercure ICON Singapore City Centre

8 Club Street
069472 SINGAPORE
Singapore

GPS:1.28304, 103.84655

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
  • 989 rooms
  • 10 rooms for people with reduced mobility
  • 34 family rooms
  • 989 non-smoking rooms
  • 19 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Porter

  • Porter

Catering

2 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • On site
  • Indoor parking
  • Public
  • 52 parking spaces
  • Parking pricing: 13.60 20 SGD Per day

Accessibility

  • Elevators
  • Accessible parking

La Table D'Emma serves an authentic blend of Alsace traditions and classic French cuisine. A 130-seat haven that also stands as a jubilant celebration of love, a homage to Chef Michael's cherished wife and daughters, and the art of Alsatian cuisine.

Breakfast is available at a fee, subject to availability. Please enquire at the front desk. Enjoy vibrant flavours at Chara Brasserie, the all-day dining restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  5,460 reviews

Customer review rating 1.5/5

Kimg H. B. L. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Nao O. Business - Confirmed reviews ALL

Dear Mr. O., Thank you for taking the time to share your feedback with us. We sincerely apologize that the cleanliness of the shower room did not meet your expectations, particularly regarding the stains on the floor. We will address this with our housekeeping team and reinforce our cleaning standards. We also apologize for the delay during your check-in. We appreciate your comments and will work to improve both our cleanliness and check-in procedures. We hope to have the opportunity to welcome you again and provide you with a more comfortable experience. Kind regards, Royston Wu Front Office Manager

Customer review rating 5.0/5

Hanzhe Y. Solo - Confirmed reviews ALL

Dear Mr. Y., Thank you very much for your wonderful review and for giving us a perfect rating. We are delighted to know that you enjoyed our location, accommodation and the service provided by our team. Your kind feedback means a lot to us. We look forward to welcoming you and your partner back for another enjoyable stay. Warm regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

Pekka T. Q. Business - Confirmed reviews ALL

Dear Mr. Q., We are delighted to know that you enjoyed your stay and appreciated our accommodation, cleanliness, and team. Your kind feedback is greatly appreciated, and we look forward to welcoming you back again in the future. Warm regards, Royston Wu Front Office Manager

Customer review rating 3.0/5

Jing L. Business - Confirmed reviews ALL

Dear Ms. L., Thank you for taking the time to share your feedback with us. We sincerely apologize that your stay did not fully meet your expectations, especially regarding the room size and the need to request basic amenities. Your comments are valuable to us, and we will continue to improve our service to provide a more comfortable and convenient experience for our guests. We hope to have the opportunity to welcome you again and provide you with a better stay. Warm regards, Royston Wu Front Office Manager

Customer review rating 3.5/5

Nao O. Business - Confirmed reviews ALL

Cleaness of the shower room is not up to my standard.. there are a lot of pink stains on the floor...I think clearners just wipe the floor...

Dear Mr. O., Thank you for taking the time to share your feedback with us. We sincerely apologize that the cleanliness of the shower room did not meet your expectations, particularly regarding the stains on the floor. We will address this with our housekeeping team and reinforce our cleaning standards. We also apologize for the delay during your check-in. We appreciate your comments and will work to improve both our cleanliness and check-in procedures. We hope to have the opportunity to welcome you again and provide you with a more comfortable experience. Kind regards, Royston Wu Front Office Manager

Customer review rating 5.0/5

Hanzhe Y. Solo - Confirmed reviews ALL

Wonderful experience clean room,

Dear Mr. Y., Thank you very much for your wonderful review and for giving us a perfect rating. We are delighted to know that you enjoyed our location, accommodation and the service provided by our team. Your kind feedback means a lot to us. We look forward to welcoming you and your partner back for another enjoyable stay. Warm regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

Pekka T. Q. Business - Confirmed reviews ALL

Great location and very efficient stay for a business trip. Excellent service overall. Looking forward to returning here again in October! As a returning guest, I would really appreciate a room on a higher floor (15+) with a good view if possible.

Dear Mr. Q., We are delighted to know that you enjoyed your stay and appreciated our accommodation, cleanliness, and team. Your kind feedback is greatly appreciated, and we look forward to welcoming you back again in the future. Warm regards, Royston Wu Front Office Manager

Customer review rating 3.0/5

Jing L. Business - Confirmed reviews ALL

Service was good. Staff generally friendly. Everything has to be asked - eg iron, laundry bag etc. Room extremely small

Dear Ms. L., Thank you for taking the time to share your feedback with us. We sincerely apologize that your stay did not fully meet your expectations, especially regarding the room size and the need to request basic amenities. Your comments are valuable to us, and we will continue to improve our service to provide a more comfortable and convenient experience for our guests. We hope to have the opportunity to welcome you again and provide you with a better stay. Warm regards, Royston Wu Front Office Manager

Customer review rating 3.0/5

Serena K. M. L. Business - Confirmed reviews ALL

Very small room not suitable for business travelers. The ironing set up was odd and the AC in the gym being out of order rendered the gym unusable.

Dear Ms L., Thank you for sharing your feedback with us. We sincerely apologize that your stay did not fully meet your expectations, particularly regarding the room size, ironing facilities, and the air-conditioning issue in our gym. We understand how important comfort and convenience are, especially for business travellers. Please be assured that your feedback has been shared with the relevant teams for further review and improvement. We truly appreciate your loyalty as an ALL Accor member and apologize for the inconvenience caused. We hope to have the opportunity to welcome you back and provide you with a more comfortable experience in the future. Regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

Chen H. C. Couples - Confirmed reviews ALL

The receptionist helped us to arrange the room aligned with my requirements

Dear Mr. C., We are delighted to know that you had an excellent experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 3.5/5

Muhammad A. A. Business - Confirmed reviews ALL

Pleasant experience with an excellent location and good views of the city. Room service/housekeeping was great. However the rooms were small and there were no cupboards for hanging clothes.

Dear Mr. A., Thank you for taking the time to share your feedback with us. We are pleased to know that you enjoyed our excellent location and the service provided by our housekeeping team. We sincerely apologise that the room size and lack of cupboard space did not meet your expectations. We appreciate your valuable comments and will certainly take them into consideration as we continue to improve our guest experience. Thank you again for your feedback, and we hope to have the pleasure of welcoming you back for a more comfortable stay in the future. Kind regards, Royston Wu Front Office Manager

Customer review rating 3.5/5

Andrew J. H. Families - Confirmed reviews ALL

Unfortunately we had to move rooms as there was a strong lingering smell coming from the toilet . Our new room was good

Dear Mr. H., Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience caused by the unpleasant smell in your original room and regret that you had to move rooms during your stay. We are pleased to know that your new room was comfortable and that you enjoyed our great location. We truly appreciate your feedback and hope to have the opportunity to provide you with a much better experience on your next visit. Kind regards, Royston Wu Front Office Manager

Customer review rating 1.0/5

Kelly L. J. Business - Confirmed reviews ALL

Room wasn’t particularly clean, especially the bathroom didn’t look like the floor had been mopped. Shower was very small. Problems with my door lock which prevented me from entering and then the inconvenience of having to go up and down and waiting for the lock to be opened and batteries changed. Despite this it still didn’t work the next morning. Breakfast options were limited as there were no yoghurts, oats or muesli available for a healthier option

Dear Ms. J., Thank you for sharing your feedback with us. We sincerely apologise for the disappointing experience you encountered during your stay. We are particularly sorry for the cleanliness issues, the repeated problems with your room door lock, and the inconvenience this caused. We also regret that our breakfast selection did not meet your expectations and, most importantly, that you did not feel properly recognised and welcomed as an ALL Accor Platinum member. Please be assured that your feedback has been shared with the relevant teams so that we can take the necessary steps to improve our service and facilities. We hope to have the opportunity to restore your confidence in us and provide you with a much better experience in the future. Kind regards, Royston Wu Front Office Manager

Customer review rating 5.0/5

Lai M. Y. Friends - Confirmed reviews ALL

We had a great time staying at Mercure Icon, highly recommended hotel while holidaying at Singapore. Would appreciate if the corridors and doors are insulated from other travellers talking loudly! Nevertheless we had a great stay 👍

Dear Ms. Y., Thank you for your perfect rating and for choosing to stay with us. We are delighted to know that you had an excellent experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 2.0/5

Evi M. Couples - Confirmed reviews ALL

I think to charged people with early check in with almost one night rate is too much.

Customer review rating 4.5/5

Ran P. Families - Confirmed reviews ALL

Very pleasent staying in the hotel, the stuff is very kind and helpfull. The swimming pool was great, the hotel was very clean and tide

Dear Mr. P., We are happy to know that you had a good experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

Ricky Z. A. Z. Business - Confirmed reviews ALL

Please add information about schedule of room cleaning because our room not being cleaned up in Tuesday and Wednesday. Previous day we think that my room still not required to be cleaned. Finally on Thursday the room cleaned up. Also telephone in the room 1036 not working from my first stay.

Dear Mr. Z., We are delighted to know that you had an excellent experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

Sheree A. Solo - Confirmed reviews ALL

I stayed twice at the Mercure ICON en route visiting family in the UK. I caught the MRT from the airport and it was easy to navigate and find the entrance to the hotel via underground signage. A few minutes walk to Chinatown and Maxwell food centre, super comfy beds. Although the room is on the smaller side it's perfect for a solo traveller, clean tidy and central to everything. Staff were always friendly and helpful, would definitely stay here again, thank you team :)

Dear Ms. A., We are delighted to know that you had an excellent experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 5.0/5

Ivan T. F. Couples - Confirmed reviews ALL

Very clean, excellent sustainability program, very good room, all digital system is the best & staffs very professional

Dear Mr. F., Thank you for your perfect rating and for choosing to stay with us. We are delighted to know that you had an excellent experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 5.0/5

Franklin D. E. Business - Confirmed reviews ALL

Absolutely exemplary professionalism from staff and comfortable facilities.

Dear Mr. E., Thank you for your perfect rating and for choosing to stay with us. We are delighted to know that you had an excellent experience and that you were satisfied with your stay. Your kind support means a great deal to our team. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

Cindy P. F. L. Solo - Confirmed reviews ALL

Centrally located. Very convenient. Only slight negative is the size of the washroom (the smallest size I have ever experienced).

Dear Ms. L., Thank you for your wonderful feedback and for sharing your experience with us. We are delighted to know that you enjoyed our convenient location and had an overall pleasant stay. We truly appreciate your kind words about Reda. We will be sure to share your compliments with him and the team. We are also grateful for your feedback regarding the washroom size and will take it into consideration as we continue to improve our guest experience. Thank you for your continued support as an ALL Gold member. We look forward to welcoming you back for another enjoyable stay. Warm regards, Royston Wu Front Office Manager

Customer review rating 1.0/5

Ingolfur S. Business - Confirmed reviews ALL

Generally unpleasant

Customer review rating 1.5/5

Elaheh S. Z. Business - Confirmed reviews ALL

The room needs closet, the water drain was clogged, no electricity clog near mirror for blow drying, really good access to public transport, nice view,

Other web-users rate our hotel

  • 8,169 reviews 9.8/10 Location
  • 8,611 reviews 4.9/10 Room
  • 5,060 reviews 7.5/10 Service
  • 114 reviews 8/10 WiFi
  • 5,982 reviews 1.8/10 Comfort
  • 2,738 reviews 7.1/10 Cleanliness
  • 1,979 reviews 8.9/10 Vibe
  • 1,699 reviews 6.4/10 Breakfast

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