ibis budget Singapore Clarke Quay 2 stars

Customer review rating (ALL Rating) 4.1/5 410 reviews

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20 Hong Kong Street, 059663 Singapore, Singapore

Description

Hotel extras

  • Prime location steps from Clarke Quay's vibrant nightlife and dining scene.

  • Affordable, clean, and comfortable rooms with modern ibis budget standards.

  • Easy access to major MRT stations and city attractions.

  • Convenient mobile check-in for a smooth, contactless arrival.

  • Ideal for budget-conscious travelers seeking convenience and comfort.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

  • Coffee/tea making facilities
  • Kettle
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 11 m² / 118 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Treat yourself as a smart urban person in our Superior Room with 1 double bed equipped with basic amenities for a comfortable hotel stay.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Treat yourself as a smart urban person in our Superior Room with 2 single beds equipped with basic amenities for a comfortable hotel stay.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Treat yourself as a smart urban person in our Superior Room with 1 double bed and 1 single bed fit for a family equipped with basic amenities for a comfortable hotel stay.

Max. number of persons
3
Area
From 15 m² / 161 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis budget Singapore Clarke Quay

20 Hong Kong Street
059663 Singapore
Singapore

GPS:1.28783, 103.84726

Telephone
Fax +65 6636 1968

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • 101 rooms
  • One room for people with reduced mobility
  • 101 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

Well-being

Outdoor Pool

  • Outside
  • On site

Brekkie X Grill

Other informations

Services

  • Air conditioning
  • Non Smoking Area

Cafe serving gourmet coffee from Illy Brand and Western cuisine, including charbroil grill steak and pasta. We offer all-day breakfast and buffet breakfast options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  410 reviews

Customer review rating 3.5/5

Jan M. H. Business - Confirmed reviews ALL

Customer review rating 5.0/5

‌- S. A. J. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Sam K. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Stacey K. P. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Julie S. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

‌- S. A. J. Solo - Confirmed reviews ALL

Had good experience very easy

Customer review rating 5.0/5

Sam K. Business - Confirmed reviews ALL

Everything was good, and the staff was always ready and happy to help.

Customer review rating 3.0/5

Stacey K. P. Business - Confirmed reviews ALL

It was an excellent location. The people who worked there were fantastic! Lovely people. Very friendly and accommodating The rooms were tiny, though I didn't realize I booked during F1 which had an impact! My fault! BUT I also had NO idea that there was going to be no windows in my room. This was not something noted in the reservation until I turned up. I also didn't know the bathroom with toilet would have a shower head above the toilet area.... I guess I should have done more research on the room. Maybe my fault? Not enough information in the hotel overview? Who knows. The 'gym' was a bike and a weight bench, no weights. The 'pool' was a small length pool - though honestly, it wasn't awful and a nice reprieve from the heat. All and all I would recommend with a window to outside for a budget trip.

Customer review rating 3.5/5

Julie S. Couples - Confirmed reviews ALL

Great location. Friendly and helpful staff. The room was very small, much smaller than I expected and the shower/wet room was immediately next to toilet and it was impossible not to get the toilet wet.

Customer review rating 5.0/5

Barry W. Solo - Confirmed reviews ALL

Room was as expected but exceeds its star rating expectations. The hotel staff were amazing and super friendly which made the experience very positive

Dear Barry W., Thank you for your kind words regarding your recent stay. We are delighted to hear that our hospitality and the friendliness of our staff contributed positively to your experience. Your feedback inspires us to continue providing outstanding service. Warm regards, Janet Guest Experience Executive

Customer review rating 4.5/5

Maria E. B. Solo - Confirmed reviews ALL

It was a good stay for 1 night. Staff are nice. Place is clean. I only wish they put trash bin in the toilet and a free slipper. I can only also hear when people are passing by but that’s tolerable. Walking distance to train station and china town.

Customer review rating 4.5/5

‌- S. S. Families - Confirmed reviews ALL

This is my second time staying here, and once again, I’m totally satisfied, especially for the price. I stayed for 4 days this time, and the experience was very comfortable. The staff are super friendly, welcoming, and always helpful. The place feels comfortable and homely, which makes the stay even more enjoyable. I would definitely choose to stay here again!

Dear S. S., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found your experience comfortable and that our team contributed positively to your visit. It is our goal to create a welcoming environment that feels like home for our guests. We appreciate your loyalty and look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Janet Guest Experience Executive

Customer review rating 2.0/5

Jiayu Y. Couples - Confirmed reviews ALL

The only two good things are the location and friendly staff. This hotel is close to the metro and a shopping centre. There is also a famous herbal soup restaurant nearby – Song Fa Bak Kut Teh, a must-try! I have stayed at ibis budget before, but this one is just too bad... The whole building is very old. The room is tiny and not really hygienic. I found stains and hair on bed sheet. The hair dryer does not work properly. Sound insulation is poor, you can hear people talking and walking around.

Dear Jiayu Y., Thank you for sharing your feedback. We are glad you appreciated our convenient location and friendly staff. Our hotel is situated in the heritage Clarke Quay area, and the building is designed to blend in with the surrounding heritage landscape. As a budget hotel in a prime location, our rooms are compact to keep accommodation affordable for our guests. Cleanliness is of utmost importance to us, and we apologize that we fell short of your expectations in this regard. Your feedback is appreciated as we continue to improve our guest experience. Warm regards, Janet Guest Experience Executive

Customer review rating 5.0/5

Charles E. Couples - Confirmed reviews ALL

Location good, rooms are small but adequate for a few days

Dear Charles E., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our ideal location and found the rooms adequate for your needs. Your insights are valuable to us, and we hope to welcome you back soon. Warm regards, Janet Guest Experience Executive

Customer review rating 3.0/5

Beth K. Friends - Confirmed reviews ALL

Excellent staff, well situated, lovely pool. Twin room poorly laid out no hanging space, for wet togs etc

Dear Beth K., Thank you for your feedback. We are glad you appreciated our friendly staff, convenient location, and rooftop pool. As a budget hotel in the popular Clarke Quay area, our rooms are designed to be compact to keep accommodation affordable. We appreciate your comments regarding the room layout and hanging space, and will take them into consideration as we continue to improve our guest experience. We hope to have the opportunity to welcome you back again. Warm regards, Janet Guest Experience Executive

Customer review rating 1.5/5

Chloe P. Friends - Confirmed reviews ALL

Disappointing check-in experience We arrived at around 10:30pm, despite check-in being available from 3pm, so we were very disappointed with how our arrival was handled. The door to our allocated room was actually left ajar when we arrived, and inside there was a UV/disinfection machine plugged in, with the room apparently still undergoing a treatment/cleaning process. This did not give us confidence that the room was properly prepared and ready for guests. We had booked a Superior Double Room, but after raising the issue at reception, we were moved to a room with two single beds. We explained that this wasn't really suitable, but were told that we could simply remove the separator between the beds ourselves to make it a double. I don't think this is an appropriate solution when you have specifically booked and paid for a double room. The replacement room also appeared considerably smaller, and we were not convinced that it was actually the same room type we had booked. If it was, the superior room is very small and compact. Wouldn’t be so bad for a budget hotel but price wasn’t really cheap. Having arrived late at night after travelling, the last thing we wanted was to have to return to reception, explain the issue, move rooms and then assemble our own double bed. We expected the room we had booked to be ready and available. Overall, this was a disappointing start to our stay and I would have expected much better handling of the situation.

Dear Chloe, Thank you for sharing your feedback. The room had recently undergone refurbishment, and an ionizer was used to help eliminate residual paint odor. We regret that this gave the impression that the room was not properly prepared for your arrival. As no double room was available at the time, our front desk team offered an alternative room and personally assisted you with the arrangements. We are sorry that this alternative did not fully meet your expectations, and we appreciate your understanding. Your feedback is valuable to us, and we will continue to review our procedures to improve the guest experience. We hope to have the opportunity to welcome you again and provide you with a more satisfactory stay. Warm regards, Janet Guest Experience Executive

Customer review rating 4.0/5

‌- C. K. L. Couples - Confirmed reviews ALL

• Pros: Good location (opposite Clarke Quay MRT, walkable to Chinatown and Clarke Quay), rooftop pool was nice and very friendly staff • Cons: Firm bed, and shower is very close to the toilet Verdict: Good for thise on a budget and good location.

Dear C. K. L., Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and enjoyed our rooftop pool, as well as the friendly service from our team. We appreciate your comments about the firmness of the bed and the shower layout, and we will consider your suggestions for future improvements. Your insights are invaluable to us. Warm regards, Janet Guest Experience Executive

Customer review rating 4.5/5

Rene I. Solo - Confirmed reviews ALL

It is what it is with singapore and small rooms for this budget, same from some noise of people open and closing doors a lot. Otherwise i had a great stay and the reception was always super friendly and helpful.

Customer review rating 4.5/5

Caroline D. Friends - Confirmed reviews ALL

This hotel was good value for money on a budget. The staff were fantastic and extremely helpful. The rooms are relatively small, particularly when set up is twin beds. Shower was good, but it's in a wet room with toilet, so your clothes need to be out of the room when showering. A great spot close to Clarke Quay Central, easy to use MRT nearby.

Customer review rating 5.0/5

Marian D. E. Families - Confirmed reviews ALL

Our request for early check in was accommodated and it's very much appreciated. It made our travel more comfortable so that we enjoyed our stay very much.

Dear Marian D. E., Thank you for your kind feedback. We are delighted to hear that you found our location safe and accessible, and that our team contributed positively to your experience. It is rewarding to know that the early check-in made your stay more comfortable. Warm regards, Janet Guest Experience Executive

Customer review rating 5.0/5

‌- H. R. L. Friends - Confirmed reviews ALL

Bhat on reception was very kind when we arrived exhausted. The pool at dusk was lovely.

Dear H. R. L., Thank you for your kind words regarding your recent stay. We are delighted to hear that our team member, Bhat, provided you with a warm welcome and that you enjoyed the ambiance of our pool. We look forward to welcoming you back in the future. Warm regards, Janet Guest Experience Executive

Customer review rating 4.0/5

‌- G. A. W. Families - Confirmed reviews ALL

It was very good experience only if room had a window it would be great.

Dear G. A. W., Thank you for sharing your very good stay experience and highlighting our convenient location. We understand that having a window is an important preference for some guests. As a budget hotel, we offer windowless rooms at more affordable rates, while guests who prefer a room with a window have the option to top up for an upgraded room category, subject to availability. Information and photographs of rooms are published accurately online and guests are invited to choose their preferred room types before booking. We appreciate your stay with us and hope to welcome you back again. Warm regards, Janet Guest Experience Executive

Customer review rating 5.0/5

Rene D. S. Solo - Confirmed reviews ALL

The Ibis in Clarke Quay is extremely well maintained and centrally located within close proximity to a number of destinations within Singapore such as the river, the marina bay, Chinatown, Little India, parks and gardens and museums. Cheryl and Cu Hao from the reception desk went out of their way to ensure my stay here was especially relaxing and comfortable. I would highly recommend this hotel to anyone looking to stay during their travels in Singapore.

Dear Rene D. S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our central location and found our facilities well maintained. It is wonderful to know that our team members, Cheryl and Cu Hao, contributed positively to your experience by ensuring your comfort and relaxation. Your recommendation is highly appreciated, and we look forward to welcoming you back in the future. Warm regards, Janet Guest Experience Executive

Customer review rating 2.5/5

Puteri N. B. J. Business - Confirmed reviews ALL

I can really hear the noisy sounds outside and aircond

Dear Puteri N. B. J., Thank you for choosing ibis budget Singapore Clarke Quay as your preferred accommodation. We apologize for the noise disturbance you experienced during your stay as we understand how important a peaceful and comfortable stay is. Please approach our Front Desk colleagues if you experience any noise concerns during your stay, and our team will be happy to look into the issue immediately and assist in ensuring a quieter environment. Your feedback is appreciated as it helps us improve our guests’ experience. We look forward to welcoming you back for a better stay experience. Warm regards, Janet Guest Experience Executive

Other web-users rate our hotel

  • 1,932 reviews 9.8/10 Location
  • 1,952 reviews 4.5/10 Room
  • 1,645 reviews 9.3/10 Service
  • 19 reviews 9/10 WiFi
  • 1,214 reviews 2.3/10 Comfort
  • 661 reviews 7.1/10 Cleanliness
  • 402 reviews 9.3/10 Pool
  • 357 reviews 6.8/10 Breakfast

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