Sofitel Singapore City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 2,745 reviews

Best price
guarantee
Sofitel Singapore City Centre - Image 1
Sofitel Singapore City Centre - Image 2
Sofitel Singapore City Centre - Image 3
Sofitel Singapore City Centre - Image 4
9 Wallich Street, 078885 SINGAPORE, Singapore

Description

Hotel extras

  • In the heart of the Central business district, with direct access to Tanjong Pagar MRT Station

  • Luxurious Rooms With Bathtub, Free WiFi and Floor-to-Ceiling Windows

  • Enhanced Luxury Experience With Leading Culinary & Lifestyle Brands

  • Winner of 17 prestigious awards in hospitality, conferences & events, and food & beverage

  • An oasis for the mind and body with state-of-the-art facilities and wellness programmes

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel Singapore City Centre

9 Wallich Street
078885 SINGAPORE
Singapore

GPS:1.276794, 103.844815

Telephone
Fax +65 6428 5001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RACINES

Only the finest local and seasonal ingredients go into the selection of delicious dishes at Racines. For an unforgettable meal in Singapore's city centre, discover our four live cooking stations showcasing refined French and Chinese cuisine.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,745 reviews

TripAdvisor Rating  4.7/5  2,049 reviews

Lacking in service.

TripAdvisor rating 2.0/5

reagen t TripAdvisor review

Stayed to celebrate my wife bday. During check in, was informed by Abel that he would put in a note for the bday amenity to be send up. And I also asked about Accor gold late check out benefits. He told me that he could commit till 1pm at this point and I can call in on the day of checkout to request for a later time if the hotel is not running full occupancy. The next day, I called in at 3pm and went down to the front desk at 5pm. Both time enquiring about the amenities which is still not send to room. 8pm I called in and requested to speak to the dm regarding the issue as the amenities is still not being sent up. It was only after I have to rope in the dm that the amenities got sent up within 15min. Such a lacking in hospitality that a guest has to chase for it 3 times over about 5hour span. It shows a lack of responsibility and commitment by the team. Swimming pool drainage is also full of algae. Jacuzzi pool is not working well. Shower head in room is leaking, water pressure weak. Maintenance is needed. Checkout morning, I called in and spoke with Ally. I asked her about the late check out extension which Abel, the check in guy advised me to do so. I’m surprised that Ally told me that Accor gold late checkout max is 1pm even if the hotel is not running at full occupancy. I do not have any issue with this if this is the property stand but I’m getting different answers from different staff working for the same company. If Ally is right and max is till 1pm for gold. Then why did Abel told me to call in on checkout day to asked for a later timing if available?

I will be back!

TripAdvisor rating 5.0/5

Gwen Y TripAdvisor review

Had an amazing experience at 1864 Bar, Sofitel City Centre! Wenz and Kris were absolutely fantastic — friendly, attentive, and made the whole evening so enjoyable. Their service was warm and professional, and they made great drink recommendations. You can really feel their passion for hospitality. Thank you both for the wonderful experience — I’ll definitely be back!

Customer review rating 5.0/5

Auni A. B. A. Business - Confirmed reviews ALL

love the room

Dear Auni A. B. A., Thank you for taking the time to complete our survey. We are happy to learn that we have exceeded your expectations when it comes to looking after you during your stay! All of us here look forward to having you back for yet another memorable stay experience at Sofitel Singapore City Centre! Warm regards, Priya Dass Quality

Customer review rating 4.5/5

Muhammad I. K. Solo - Confirmed reviews ALL

I stayed here for my 2 nights layover as ALL Platinum member, my loyalty was recognised as gold member due to a reservation that I made when I was still gold member back then. Room was comfortable with lounge access and welcome amenity was tropical fruit. Breakfast is quite good with many options but I didnt find there was singapore cuisine with local authentic taste, the only similar thing that I found was kuih and muih. They tasted good. Overall, my stay is enjoyable and I think I will be back when visit to Singapore

Dear Muhammad I. K., Thank you for taking the time to complete our survey. We are delighted to read that you enjoyed your stay at Sofitel Singapore City Centre! All of us here look forward to extending our warm hospitality to you again! Warm regards, Priya Dass Quality

Customer review rating 4.5/5

Cherie M. Solo - Confirmed reviews ALL

Great location and service. Handy to the Chinatown area and hawker markets. MRT station under the hotel. Lovely pool area. Fantastic staff, Louise was fabulous on check in, bar staff and concierge were also very helpful.

Dear Cherie M., Thank you for taking the time to complete our survey. We appreciate your kind compliments and are very proud of our team's dedication to making each and every guest stay so special! We look forward to your next visit with us at Sofitel Singapore City Centre! Warm regards, Priya Dass Quality

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,044 reviews 9.8/10 Location
  • 1,262 reviews 8.5/10 Room
  • 2,655 reviews 9.3/10 Service
  • 9 reviews 8.1/10 WiFi
  • 1,019 reviews 9.2/10 Food
  • 778 reviews 9.4/10 Vibe
  • 531 reviews 8.1/10 Breakfast
  • 481 reviews 8.2/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Singapore

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.