The best stay I have had in Singapore for a long time! A beautiful hotel, super comfortable bed and an amazing pool! Most of all the staff were so friendly and helpful.

Overall good experience. The personnel was very nice and welcoming. Club Millesime is definitely a huge plus. However, we felt like the hotel does not represent the usual Sofitel standards. No room service after 10.30pm and breakfast was very plain.

We enjoyed our whole visit to this hotel great room great service close to a metro station and plenty of restaurants in China town

free upgrade for staying 5nights, excellent services from front desk,housekeeping,technisian.The swimming pool also very satisfying,the size and warm jacuzzi pool.The location also perfect.But No buffet breakfast yet..it's a pity

Was originally reserved for 10 days, we ended up cutting it down to 5 days due to unforeseen scheduling issues but the customer service was so good we decided to come back for another 10 days. Both managers were amazing and accommodating and in particular one other representative named Andrew was also phenomenal in helping. See you again soon.

it was a simple daycation with my girlfriend where we swam, used the jacuzzi and bathed, the place is clean and superbly comfortable. Only wished that the booking was more flexible and priced lower.

The staff including the restaurant staff, all very friendly and helpful.

Been quite a regular with this hotel. Amazing location (if you don't mind it being in CBD), great selection of food in and around the hotel. Easy access to City Hall, Orchard etc. Amazing room, bathroom, decor and service staff. However, this time round I didn't get my supposed ACCOR Gold room upgrade and was not compensated anything in return. The breakfast has been severely trimmed down to a piece of paper with a few predetermined mains. I've been here so many times and was appalled that Sofitel has descended from their advance app ordering to a 3 star transit hotel standard for the breakfast. Wasn't happy because I know how much sofitel could do and upset that a group that prises itself to being eco friendly is using papers for breakfast ordering. Furthermore, every second serving/ drinks would require us to write on a new paper. When the whole Singapore has opened up, self serve buffet is back to action, but Sofitel you chose to go backwards in time and lowered yourself to become a 3 star transit hotel in Malaysia. I'm still a fan of Sofitel and ACCOR group, thus this 4 star rating, but please work on this.

Love how the hotel is located within the heart of the business district. Food options are widely available. Stay wise, pretty awesome as well. What I feel can be improved is the pillow quality - which are too flat for a night of good sleep.

Check in process was a breeze and completed within 5 mins. Front desk staff was polite .

Thanks for the complimentary night stay and the room upgrade. Very nice!

Great service and prime location, just next to Toa Payoh MRT station and park, there are eating places nearby. Nice 5-star hotel, clean, and spacious. We had an enjoyable time staying there. Thank you!

I had a great restful staycation at this wonderful hotel. The front desk officers as well as the housekeeping staff (Wu Na) were very friendly and approachable. The location is great and the room is cozy. Thanks for the lovely memories!

Always a pleasure to stay in Sofitel City Ctr Sg. As a returning guest, I'm extremely pleased that my preferences are well-taken care of. For this, I'd like to thank Sharen and the entire team. Evening cocktail at the lounge is always a delight. Adi and team are warm and hospitable - one of the many reasons why this hotel is my favourite for staycays. Breakfast was hearty, but would love to it better if it was buffet.

I enjoyed the recent 11 day stay at the Sofitel Singapore City Center. The room was spacious, well equipped and very clean. The staff was professional, very helpful and friendly. Highlight was definitely the Apéro chic at the Club Millésime - great place for a sun downer on the open terrasse. Outstanding personalized service by the team here. Unfortunately - due to Covid restrictions - breakfast was served at the table. The selection was limited - especially for a longer stay not too many variations possible. I was happy to see that in the 2nd week the menu was amended with additional selections. However not comparable to a "5 star hotel breakfast buffet experience. BTW- water was not on the breakfast menu and only available for an additional charge.