Sofitel Singapore City Centre

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Sofitel Singapore City Centre 5 stars

Customer review rating (ALL Rating) 4.5/5 2,986 reviews

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Description

Hotel extras

  • Luxurious Rooms With Bathtub, Free WiFi and Floor-to-Ceiling Windows

  • Enhanced Luxury Experience With Leading Culinary & Lifestyle Brands

  • Winner of 17 prestigious awards in hospitality, conferences & events, and food & beverage

  • An oasis for the mind and body with state-of-the-art facilities and wellness programmes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Singapore City Centre

9 Wallich Street
078885 SINGAPORE
Singapore

  • MRT:  EAST WEST LINE TANJONG PAGAR

  • By plane

    CHANGI AIRPORT At 20km / 12.43 miles - Shuttle paying

  • By train

    SINGAPORE CBD At 0.01km / 0.01 miles

GPS:1.276794, 103.844815

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Experience a holiday in Singapore in 5-star Sofitel style. From luxurious bed linens and designer furnishings to the vibrant décor, handcrafted amenities and cutting-edge technology, our rooms and suites were created just for you. Settle into your very own cocoon of tranquillity in Singapore's thriving CBD. The luxurious floor-to-ceiling windows showcase city views while leafy motifs and bright floral paintings pay tribute to the city's rich botanical heritage.

Our guest reviews

Our guest reviews for
Sofitel Singapore City Centre

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,986 reviews

TripAdvisor Rating  4.5/5  797 reviews

Certificate of excellence 2022

Noisy

TripAdvisor rating 3.0/5

eldoudbali TripAdvisor review

It's a nice hotel with a very nice location. Unfortunately our stay was noisy due to the next room even we mentioned the front office nothing was done to fix our stay in a quiet stay. Don't know yet if I will choose again this hotel.

5stars Should Be Reviewed

TripAdvisor rating 3.0/5

lisabK513FC TripAdvisor review

Stayed for Holidays and found the hotel amenities and catering wanting of the 5 star status Breakfast buffet was disappointing with a very Asian twist and boring choices for non Asian guests. They need to visit Sentosa Sofitel so management can see How good catering is done.

Lack of preparation

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

- There is a hair under my door for 3 days none clean it up - My sink plugged - My clock broken - Tea provided at 2nd days - 1 day before my checkout date, they didn't dressing my room - the restaurant manager, during breakfast at my last day there, he ignoring me, and only focus on 2 guests *who passing me at the queue, then I ask for table after them, plus when I ask for water, he says I can take it by myself at drinking area *then why you ask dude? Grazy

Great Stay

Customer review rating 5.0/5

S K. Friends - Confirmed reviews ALL

Pleasant welcome by Mr Kelvin Chan & Andrew. Impeccable rooms & very patient housekeeping staff. Ordering of amenities (e.g.) water bottles being limited to 2 and needing multiple orders and trips for the houseman :( Club f&b offerings have pared down including choice of drinks and serving of Prosecco in place of Champagne is disappointing. Team & Managers at Breakfast are very affable. Breakfast being back to buffet saw better quality and greater variety (and real cheese in place of babybel!)

Customer review rating 4.0/5

Victoria Friends - Confirmed reviews ALL

Room is clean and service is good. Everything is good except for the mattress of the bed which is too soft. If the bed is good, it would be perfect! Overall, it was still an enjoyable stay.

Good overnight stay

Customer review rating 4.5/5

Emery B. Families - Confirmed reviews ALL

Very good design, friendly and professional personnel

Amazing stay

Customer review rating 5.0/5

Juwita J. S. Couples - Confirmed reviews ALL

Super love it . Highest floor for our honeymoon stay. We enjoyed it.

Nice hotel in a good neighborhood

Customer review rating 4.5/5

Johanes C. Couples - Confirmed reviews ALL

Located next to the MRT station, Sofitel City Center is a very nice hotel with comfortable bed that made my body recharged fully in the morning. Check in and out was swiftly done, and the welcome drink was very nice both the cocktail and mocktail

Relaxing, excellent stay

Customer review rating 5.0/5

Tricia Solo - Confirmed reviews ALL

I was able to check in early (according to staggered check in times) and the hotel accommodated to my requests for a room on a higher floor with a king bed. The luxury room was indeed luxurious with space - with large work table, and also a nice sofa with a reading light located conveniently next to it. I loved the full-length windows providing ample natural day light and a great view of the city skyline. The king bed was so comfortable - I had the best sleep in months. The one unique amenity that only this hotel offered in the room was a gym mat and foam rollers. I really enjoyed that!! All the staff I met in the hotel were also extremely polite and friendly, always greeting me with a smile on their face. Overall, I completely enjoyed my stay and would 20/10 return again.

Great location

Customer review rating 3.5/5

Kusno S. Families - Confirmed reviews ALL

Almost everyday the aircon outside our room was leaking. And for the last 2 nights in a row the aircon in our room was also leaking. Other than that, everything was okay.

Excellent Stay

Customer review rating 5.0/5

Mohammed A. B. Couples - Confirmed reviews ALL

Was my pleasure of staying on Sofitel Singapore city centre … quite and clean with excellent crew, I am looking forward for staying on your hotel next time. It was my wonderful 9 days on the hotel. Thank you.

easy to access

Customer review rating 3.5/5

Callum Business - Confirmed reviews ALL

Room was well appointed , cleaning excellent .Staff friendly

Well located & good ambience

Customer review rating 4.0/5

N. Friends - Confirmed reviews ALL

- Walking distance to nearest MRT station - Few nice coffeeshop nearby the hotel area (hipster/modern/traditional shop)

Comfortable stay but pillows are way too soft & flat

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

I had a great experience with Sofitel but it was quite tough to sleep at night due to the soft weird electricity sound that is coming from the room. It is quite disturbing & we have stopped charging anything that us beside our bed. The pillows are WAY TOO SOFT and it was too flat for my neck to sleep. Should provide 1 soft & 1 hard pillow to accomodate all guests.

Great stay

Customer review rating 4.5/5

Hafiza Families - Confirmed reviews ALL

It was my sister's birthday and we booked 2 rooms to celebrate. One for my sister and her daughter, and another for my parents. Our request for connecting were met. I had also requested for early check in to decorate the room prior to my sister's arrival and that was met as well. The hotel was also very nice in surprising my sister with a small cake. Have always enjoyed my stay here.

Disappointed

Customer review rating 1.0/5

F. H. Couples - Confirmed reviews ALL

Room came with a weird smell, small roaches spotted near chiller area, water temperature tends to switch between cold/hot in the middle of showering and floor trap gets flooded during shower.

Bonjour F. H., Thank you for sharing your experience at Sofitel Singapore City Centre! Please accept my sincere apologies that we did not meet your expectations and I am very disappointed to read of the shortfalls you experienced regarding the cleanliness of your room and the comfort of your stay. We shared this with the respective departments, especially with the Housekeeping and Engineering Team. Trust that all you've highlighted will be looked into, so better service will be sorted out. We hope to see you soon in the near future. Best Regards Sofitel Singapore City Centre

Comfortable stay in hotel at a good location.

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Relaxing stay and comfortable room.

Good stay and good location

Customer review rating 4.5/5

Grace Families - Confirmed reviews ALL

Staffs are all very nice and welcoming.

Great family retreat

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Everything looks new and clean. Breakfast is alright, pool environment is chill and clean. Location is fantastic.

Great experiences

TripAdvisor rating 5.0/5

639pliem TripAdvisor review

Great service and prime location, just next to Toa Payoh MRT station and park, there are eating places nearby. Nice 5-star hotel, clean, and spacious. We had an enjoyable time staying there. Thank you!

Bonjour 639pliem, It was great reading your positive review on TripAdvisor. We are delighted to know that we managed to make your experience at Sofitel Singapore City Centre truly Magnifique and memorable. Thank you for appreciating our attentive service and convenient location, with local attractions in the vicinity. From all of us we cannot wait to welcome you back in the very near future. À bientôt, Jacqueline Poey General Manager

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