Sofitel Singapore City Centre Hotel 5 stars

Customer review rating 4.7/5 5,077 reviews

Sofitel Singapore City Centre
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+ 25 Services
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Room 1

Number of guests
Children's age

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How it works?
ALL - Accor Live Limitless

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • In the Heart of Central Business District with Direct Access to Tanjong Pagar MRT Station

  • Luxurious Rooms With Bathtub, Free WiFi and Floor-to-Ceiling Windows

  • Enhanced Luxury Experience With Leading Culinary & Lifestyle Brands

  • Winner of 17 prestigious awards in hospitality, conferences & events, and food & beverage.

  • An Oasis for the Mind and Body with State-of-the-Art Facilities and Wellness Programs

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CHANGI AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Singapore City Centre

9 Wallich Street
078885
singapore
singapore

Tel: +6564285000

Fax: (+65)64285001

Check-in from 15h00

Check out up to 12h00

  • MRT :  EAST WEST LINE TANJONG PAGAR

  • By plane

    CHANGI AIRPORT At 20km / 12.43 miles - Shuttle paying

  • By train

    SINGAPORE CBD At 0.01km / 0.01 miles

GPS :1.276794, 103.844815

Our accommodation(s)

Experience a holiday in Singapore in 5-star Sofitel style. From luxurious bed linens and designer furnishings to the vibrant décor, handcrafted amenities and cutting-edge technology, our rooms and suites were created just for you. Settle into your very own cocoon of tranquillity in Singapore's thriving CBD. The floor-to-ceiling windows showcase city views while leafy motifs and bright floral paintings pay tribute to the city's rich botanical heritage.

LUXURY ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Historic side view, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM, 2 Single Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Historic side view, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY PREMIUM ROOM, 1 King Size Bed, Premium Services Included

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: City View, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY PREMIUM ROOM, 2 Single Beds, Premium Services Included

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Historic side view, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM, Club Millésime Access, 1 King Size Bed, High Floor

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Historic side view, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM, Club Millésime Access, 2 Single Beds, High Floor

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Historic side view, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

RACINES

Type of cuisine: French

Only the finest local and seasonal ingredients go into the selection of delicious dishes at Racines. For an unforgettable meal in Singapore's financial district, discover our four live cooking stations showcasing refined French and Chinese cuisine.

Menu (PDF) Cocktail menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1864

Non contractual photo

Sip signature cocktails with friends, savour a relaxing breakfast with the family or treat colleagues to a well-earned glass of Champagne (complete with sabrage) after a productive day. Whatever the hour, 1864 invites you to unwind and enjoy.

Cocktail menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 600

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 340 people

Find out more

Our guest reviews for
Sofitel Singapore City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

5,077 reviews

tripadvisor

TripAdvisor Rating 4.5/5

614 reviews

Good stay

Customer review rating 4.7/5

Tess Families - 19/10/2020 Confirmed reviews ALL

Great room and facilities. Our 6yo child enjoyed the stay very much and was happy to see the robot assistants, Xavier and Sophie.

Clean and great service

Customer review rating 4.7/5

Anonymous Couples - 19/10/2020 Confirmed reviews ALL

Was abit apprehensive about booking a staycation during this Covid-19 situation...but Sofitel City Centre showed us that they took cleanliness very seriously. They also had excellent customer service and made our stay very pleasant. Thank you for such a good stay!

Good stay

Customer review rating 4.7/5

Jolene Couples - 19/10/2020 Confirmed reviews ALL

Overall, it was a good experience. Service, amenities, facilities and food were all pretty good. The only drawback is the pillows are too soft. Asked for a firmer pillow, but it was still too soft for my liking. Other than that, the entire experience has been enjoyable!

Ok stay

Customer review rating 4.7/5

O. M. H. Families - 18/10/2020 Confirmed reviews ALL

Staff is good and helpful...but pillow has a bad smell the bed one side is shaggy

Bonjour Ming h. O., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are disappointed to learn of your stay experience at our hotel and it is certainly not the kind of impression we would like you to leave us with. We are really sorry to hear about the service standard and will definitely relay this back to the relevant departments for their perusal. We hope that we will have the opportunity to see you again soon. A bientot! Sofitel Singapore City Centre

Service at its best!

Customer review rating 4.7/5

Albert L. Families - 18/10/2020 Confirmed reviews ALL

From the moment we stepped into the hotel till our checkout, every single staff we've had a chance to interact with, has been nothing but friendly with gorgeous smiles! This has been one of the best hotel stays that we've had! Our son loved the tent in the room, and had lots of space to run and jump within the room. Even the bathroom was huge! Afternoon Tea and Breakfast had us filled and happy too~ The only thing I'd recommend would be perhaps to include a non-slip mat for the bathtub, or some form of friction strips.

Location was great, room was comfortable

Customer review rating 4.7/5

T. E. J. Families - 18/10/2020 Confirmed reviews ALL

It was nice to try out the Prestige Suite, though I wished there was just one bathroom and located outside the bedroom area (instead of having the suite area closed to the living area). The phones were perpetually spoilt throughout my entire stay. Still, the staff was friendly and the breakfast was excellent. There was still a good spread despite the ordering system.

Great service

Customer review rating 4.7/5

Roy Families - 18/10/2020 Confirmed reviews ALL

The staffs were all very friendly and provided us with very good service! The hotel is very well maintained too.

Good stay

Customer review rating 4.7/5

Stanley P. Families - 18/10/2020 Confirmed reviews ALL

Lovely place

Good location

Customer review rating 4.7/5

Patricia Families - 18/10/2020 Confirmed reviews ALL

The staff that we encountered were pleasant and professional. The place is surrounded by good food. We enjoyed ourselves. Only hiccup was a bed bug found in the room. The duty manager was apologetic and promised to get pest control in. Nice to see proactive steps being planned to prevent similar situation.

Bonjour Patricia Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey I am sorry to learn that your experience did not begin well, however I am comforted to learn our team were able to handle it during your visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. A bientot! Sofitel Singapore City Centre

Great stay!

Customer review rating 4.7/5

Brenda Couples - 18/10/2020 Confirmed reviews ALL

Had a wonderful experience at Sofitel Singapore city centre. The hotel was clean, tidy and the service was top notched. Loved the soft and fluffy bed. However, some parts of the hotel room needs improvement. (we found a tiny roach on the toilet's counter top when we checked in). Otherwise the experience was great. Will stay here again in the near future!

An enjoyable experience

Customer review rating 4.7/5

Anonymous Couples - 16/10/2020 Confirmed reviews ALL

Booked a staycay to celebrate my boyfriend’s birthday and we had an amazing time at our stay. Dinner was superb and the birthday arrangements were all in order. However, we realised that we did not have our nespresso capsules and tea in our room. And there was a miscommunication about dinner with the front desk (was told that dinner would be brought up). I feel that the quality of breakfast (especially the pancake and waffle could be improved). But it didn’t hinder our experience at Sofitel. We felt that our needs were taken care of and the room was fantastic.

Below expectations

Customer review rating 4.7/5

Amelia Couples - 16/10/2020 Confirmed reviews ALL

Pros: Everything was clean, room was spacious, and staff were helpful and friendly. Room had a nice view of Tg Pagar too. Cons: 1. Pillows were terrible. Even when we asked, there were no firmer options (we were provided with a slightly firmer pillow, but it was odd shaped, and only marginally firmer). It was so uncomfortable we left at 2am to head home to sleep. 2. Set dinner at Racine was way below expectations. Their rump steak was one of the toughest piece of steak I've ever eaten in my life.

Bonjour Amelia, Greetings from Sofitel Singapore City Centre! We are disappointed to know that your stay was less than satisfactory and would like to apologize for the inconvenience caused during your stay. This is certainly not the standards that we strive to achieve. We have shared your feedback with the respective team in the hotel, we will use your review to place corrective action in place to better improve the service we offer. We very much hope you will return to us again in the future. Best Regards Sofitel Singapore City Centre

very new & good service

Customer review rating 4.7/5

Davy Families - 16/10/2020 Confirmed reviews ALL

Hotel provides good service and food for our stay. All staffs are very helpful and the room is very clean and well decorated. All facilities are well maintained and clean. The hotel is very convenient and lots of restaurants in walking distance. The only problem is the high cost of parking if you are driving.

Well located, excellent service and food

Customer review rating 4.7/5

Chermaine Couples - 15/10/2020 Confirmed reviews ALL

Celebrated my boyf bday here and I was greeted w a helpful and smiley butler when I arrived with bags of balloons, cake and luggAge. Checkin was a breeze, so was checking out. Additional amenities were delivered swiftly too. The dinner and bfast was superb and we were given a complimentary cake too which was v thoughtful and nice! Overall nice staycation but the pillows could be better! Its too soft :/

Prestige Suite Room

TripAdvisor rating 4.5/5

daniels21989 15/10/2020 TripAdvisor review

Have stayed with my wife on the 11th Oct 2020, the room and service is excellent. However for the club access is not worth it now as they not serving breakfast and afternoon snacks there anymore due to the covid situation.

Awesome room and services

Customer review rating 4.7/5

Jeff T. Friends - 14/10/2020 Confirmed reviews ALL

If it's not tie to social distancing rule it will be rate 10/10. Check in speed is way faster than all other 5s hotel in Singapore. Check in counter took the effort to check for free upgrade of room for Accor member. Room is extremely clean, new and comfortable. The robot butler service is cute. Things to regret: not able to get virgin active pass, room window view is average, pool bed is not clean, pool does not have a pool bar. in house gym is too tiny.

Awesome Staycation

Customer review rating 4.7/5

Nigel Families - 14/10/2020 Confirmed reviews ALL

We had the Family Staycation package. Staff are friendly and helpful. We also had sumptuous afternoon tea and breakfast. Ala carte buffet menu is extensive and superb. Room is spacious and very comfortable. My son loved the teepee tent so much. Will definitely go back next time.

Good stay

Customer review rating 4.7/5

Rae Friends - 14/10/2020 Confirmed reviews ALL

The room was good and fast check in But some fails are additional bed not set up in room when checked in. Additional towels etc was also not provided. Would be great to have these details covered as the bed is paid for

The location is great and convenient. The experience and service from check-in to check-out was excellent.

Customer review rating 4.7/5

Angelic D. Families - 14/10/2020 Confirmed reviews ALL

Ms Lim and I liked to thank the following staff for our staycation 1 to 3 Oct 2020: 1. Marie (Accor counter) for her smiles, patience, excellent and smooth check-in and seeing to our requested needs and later even gave us a call in the room to check that everything are fine. 2. The staff at Racines provides great service and are friendly and attentive during our meals during our 3days 2 nites stay. We liked to compliment especially Push who went to an extra mile for his excellent service. Thank you Push. 3. We are vey pleased with our staycation and will be back for another stay booked for 15 Nov. Once again please extend our compliments to all the staff for making our staycation such a a pleasant and enjoyable one.

Great location and lovely service too!

Customer review rating 4.7/5

Kelvin Families - 14/10/2020 Confirmed reviews ALL

From check in to check out, the experience was superb. Staff were friendly and responsive. Can't ask for better. Thanks!

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