Sofitel Singapore City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 2,737 reviews

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Description

Hotel extras

  • In the heart of the Central business district, with direct access to Tanjong Pagar MRT Station

  • Luxurious Rooms With Bathtub, Free WiFi and Floor-to-Ceiling Windows

  • Enhanced Luxury Experience With Leading Culinary & Lifestyle Brands

  • Winner of 17 prestigious awards in hospitality, conferences & events, and food & beverage

  • An oasis for the mind and body with state-of-the-art facilities and wellness programmes

Our accommodation(s)

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Hotel location

Sofitel Singapore City Centre

9 Wallich Street
078885 SINGAPORE
Singapore

GPS:1.276794, 103.844815

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RACINES

Only the finest local and seasonal ingredients go into the selection of delicious dishes at Racines. For an unforgettable meal in Singapore's city centre, discover our four live cooking stations showcasing refined French and Chinese cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,737 reviews

TripAdvisor Rating  4.7/5  2,059 reviews

Customer review rating 3.5/5

Jenna C. Families - Confirmed reviews ALL

The experience was great. Room was clean, WiFi stable, staff services was great too. Only one point is the bed and pillow was not so comfortable to our liking. The linen is ‘noisy’ when we lift or turn, having that ‘plastic sounds’ which made us harder to get to sleep.

Dear Jenna C., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location and found our services satisfactory. However, we regret that the comfort of the bedding did not meet your expectations. Your comments about the linen have been noted, and we will take them into consideration as we continually strive to enhance our guest experience. Yours sincerely, Priscilla Osman Quality Manager

Customer review rating 4.5/5

Dwi A. A. Y. Families - Confirmed reviews ALL

Cleanliness, location, staff, everything was perfect!

Dear Valued Guest, Thank you for your positive feedback. We are delighted to hear that you found our cleanliness, location, and staff to be perfect during your stay. Your satisfaction is our priority, and we look forward to welcoming you back soon. Yours sincerely, Priscilla Osman Quality Manager

Customer review rating 5.0/5

Golam M. Families - Confirmed reviews ALL

We had great time there. My daughter liked the swimming pool.

Dear Valued Guest, Thank you for your kind words regarding our location and the accessibility to various attractions. We are delighted to hear that you and your daughter enjoyed your stay, especially the swimming pool. We look forward to welcoming you back in the future. Best regards, Priya Quality

Customer review rating 5.0/5

Vivian R. Families - Confirmed reviews ALL

Beautiful location. Great customer service. Easy check-in.

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Sofitel Singapore City Centre. We are delighted to hear that you enjoyed our beautiful location and the level of service provided by our team. We look forward to welcoming you back in the future. Yours sincerely, Priscilla Osman Quality Manager

Customer review rating 3.0/5

Raphael V. Friends - Confirmed reviews ALL

The location is great and the staff are friendly. Sadly little things always seem to be forgotten. This time, my bag wasn’t in my room as promised when I returned to check in. And I am entitled to ons mini bar refill but my mini bar was empty - I had to call the next day. The gym is also a little sad and lacking in gear. Not big issues, but the difference between a mid-tier and top hotel perhaps. Still happy to stay here on future visits when the price is right. Congrats on getting rid of the weird stuffed bears in the lobby at least.

Dear Valued Guest, Thank you for taking the time to communicate your experience to us. Providing a comfortable and flawless stay for our guests is and always of paramount importance to our management team. However, it is clear from your comments that we have failed to achieve this. My Front Office Manager will be reaching out to you soon to address your feedback personally. Once again, my sincere apologies for the inconvenience caused and we certainly look forward to welcoming you back in the near future. Sincerely, Yours sincerely, Priscilla Osman Quality Manager

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Other web-users rate our hotel

  • 1,047 reviews 9.8/10 Location
  • 1,255 reviews 8.6/10 Room
  • 2,696 reviews 9.2/10 Service
  • 9 reviews 8.1/10 WiFi
  • 1,049 reviews 9.1/10 Food
  • 799 reviews 9.4/10 Vibe
  • 535 reviews 8.2/10 Breakfast
  • 479 reviews 8.4/10 Comfort

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