Sofitel Singapore City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 2,751 reviews

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Description

Hotel extras

  • In the heart of the Central business district, with direct access to Tanjong Pagar MRT Station

  • Luxurious Rooms With Bathtub, Free WiFi and Floor-to-Ceiling Windows

  • Enhanced Luxury Experience With Leading Culinary & Lifestyle Brands

  • Winner of 17 prestigious awards in hospitality, conferences & events, and food & beverage

  • An oasis for the mind and body with state-of-the-art facilities and wellness programmes

Our accommodation(s)

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Hotel location

Sofitel Singapore City Centre

9 Wallich Street
078885 SINGAPORE
Singapore

GPS:1.276794, 103.844815

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RACINES

Only the finest local and seasonal ingredients go into the selection of delicious dishes at Racines. For an unforgettable meal in Singapore's city centre, discover our four live cooking stations showcasing refined French and Chinese cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,751 reviews

TripAdvisor Rating  4.7/5  2,070 reviews

Relaxing pool view. Next to MRT station and near Maxwell food center

TripAdvisor rating 5.0/5

jessicas345 TripAdvisor review

It was a smooth checked in and checked out. We enjoyed the pool. The vibe was very relaxing. Good view. Breakfast just normal, we gonna skip booking with breakfast next time, unless the booking already come with it. In fact, we already book this hotel again for our next trip. Welcome drink option was varied. We enjoy having it on their luxurious lounge. Location was awesome, just next to Tanjong Pagar MRT station. Near Maxwell food center. We got complimentary drinks on our fridge when we first checked in. Shampoo, conditioner and soap by Balmain. Nice.

Customer review rating 4.5/5

Aprizal I. K. Families - Confirmed reviews ALL

Stayed here a few times already and another great stay.

Dear Valued Guest, Thank you for taking the time to complete our survey and for your continued support. We are happy to learn that we have exceeded your expectations when it comes to looking after you during your stay! All of us here look forward to having you back for yet another memorable stay experience at Sofitel Singapore City Centre! Warm regards, Priya Dass Quality

Customer review rating 4.0/5

Kevin M. W. Business - Confirmed reviews ALL

Pleasant, easy, comfortable. The gymnasium could be improved.

Dear Valued Guest, Thank you for staying with us at Sofitel Singapore City Centre and for taking the time to complete our survey. It brings us great delight to read about your pleasant stay experience with us! We have taken note of your feedback on your gym experience and have shared this with our teams for their review. We thank you again for sharing your thoughts with us and look forward to extending our warm hospitality to you again! Warm regards, Priya Dass Quality

Customer review rating 3.0/5

Wei L. H. Couples - Confirmed reviews ALL

3 areas of feedback as this is my 2nd stay. 1. The handrub solution I have requested has expired. 2. The bath tub lever to switch to showerhead is already faulty and not reported by housekeeping before handling over to a new guest. 3. The notepad cover has been scribbled and not replaced. 4. Germaine from the Racine cafe was excellent and attentive in her service to us.

Dear Valued Guest, Thank you for staying with us at the Sofitel Singapore City Centre and for taking the time to complete our survey. We are glad that Germaine provided excellent service to you. We appreciate your feedback and we are saddened to learn how the issues have affected your time with us. We take every feedback very seriously and will certainly review these areas with our respective teams during our regular project meetings. Once again, thank you for your patronage and patience and we look forward to welcoming you back soon. Warm regards, Priya Dass Quality

Customer review rating 3.5/5

Wojciech W. Families - Confirmed reviews ALL

I had a very pleasant stay at Sofitel Singapore City Centre. (family 2+2) The hotel has an excellent location, with Tanjong Pagar MRT station just steps away, which makes getting around Singapore extremely convenient. The rooms are spacious, well designed, and very comfortable. The bathrooms are a real highlight, featuring both a bathtub and a separate shower, which added to the overall feeling of luxury. Overall, I rate the stay as very successful and enjoyable. However, I would like to mention one incident that occurred during breakfast. After the staff checked my rooms number's and allowed me to enter the restaurant, a bill was later placed on my table, even though my stay already included breakfast. The situation was eventually clarified, but this is not the kind of experience one expects from a 5-star hotel. At the time, it felt like an attempt to charge an unnecessary fee. The incident happened on the second day of my week-long stay and did not occur again afterward, but it was still disappointing. Despite this, I truly enjoyed my stay and would still consider returning, mainly due to the location, room comfort, and overall quality of the hotel.

Dear Valued Guest, Thank you for staying with us at Sofitel Singapore City Centre and for taking the time to complete our survey. We are glad to read that you enjoyed the majority of your time with us! At the same time, we appreciate your feedback as we are always looking to improve our guest experience. We thank you again for patronage and sincerely look forward to welcoming you back in the not too distant future! Warm regards, Priya Dass Quality

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Other web-users rate our hotel

  • 1,064 reviews 9.8/10 Location
  • 1,289 reviews 8.5/10 Room
  • 2,809 reviews 9.2/10 Service
  • 11 reviews 8.9/10 WiFi
  • 1,101 reviews 9.1/10 Food
  • 848 reviews 9.4/10 Vibe
  • 584 reviews 8.3/10 Breakfast
  • 516 reviews 8.2/10 Comfort

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