Mondrian Singapore Duxton 5 stars

Customer review rating (ALL Rating) 4.4/5 2,434 reviews

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16A Duxton Hill, 16A Duxton Hill, 16A Duxton Hill, 089970 SINGAPORE, Singapore

Description

Hotel extras

  • Located in one of Singapore's hippest district, a 5 to 7 min walk from Outram Park MRT & CBD

  • Gastronomical adventure with a signature Italian eatery, themed cocktail bar and cafes

  • Rooftop infinity pool decked with cabanas, cocktail lounge overlooking the Singapore skyline

  • Luxe bath amenities from New York-based Malin + Goetz's

  • A collection of multifunction, Italian Technogym equipment available in a 24 hour access gym

Our accommodation(s)

Hotel location

Mondrian Singapore Duxton

16A Duxton Hill, 16A Duxton Hill, 16A Duxton Hill
089970 SINGAPORE
Singapore

GPS:1.2788, 103.8419

Telephone
Fax +65 6019 8888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,434 reviews

Customer review rating 4.0/5

Y. Y. T. Solo - Confirmed reviews ALL

I am glad that I have chosen Mondrian to celebrate my birthday party. The FOH is very friendly and offer me a free breakfast. By the way, I did not manage to book breakfast through App. I was staying for 2 nights. The App default will get me to pay for 2 nights but my preference was one breakfast in hotel, another breakfast somewhere nearby.

Dear Y. Yong T., Thank you for your kind words regarding your recent stay with us. We are delighted that you enjoyed our vibrant location and the beautiful city skyline while celebrating your birthday. It is also wonderful to hear that our team made a positive impression and made your birthday extra special. Thank you once again for choosing Mondrian Singapore Duxton, and we look forward to welcoming you back in the future. Warm regards, Hanny Front Office Manager

Customer review rating 5.0/5

Antonio P. J. Couples - Confirmed reviews ALL

I loved the location of the hotel. The employees were so helpful and friendly. Our room and public areas were very clean. I would book again in the future.

Dear Antonio P. J., Thank you for your kind words regarding our location, service, and cleanliness. We are delighted to hear you enjoyed your stay and found our team to be helpful and friendly. We look forward to welcoming you back in the future. Warm regards, Hanny Front Office Manager

Customer review rating 2.0/5

Yvette C. Couples - Confirmed reviews ALL

Hotel staff wasnt warmth and approachable. Pretty curd in answering. Bathroom gets flooded after each bath, pretty unpleasant experience. Aside from the convenient location, there’s nothing else to shout out for. Service needs to go back to the drawing board.

Dear Ms. C., Thank you for taking the time to share your experience at Mondrian Singapore Duxton. I am truly sorry that your stay did not meet your expectations, and I would like to extend my heartfelt apologies for the inconvenience you experienced during your time with us. It is always our intention to create a seamless and memorable stay, and I regret that we fell short on this occasion. We sincerely appreciate your generous scores of 10/10 for arrival and 9/10 for departure. At the same time, I was concerned to note your rating of 4/10 for our team’s service. If you would be so kind as to share more details about your experience, it would mean a great deal to us. Your feedback is invaluable in helping us understand where we may have disappointed you and how we can improve to serve you better in the future. Please be assured that your comments are being taken seriously and shared with the team. We are committed to learning from this and taking the necessary steps to ensure a more consistent and exceptional experience for all our guests. Thank you once again for bringing this to our attention. I genuinely hope we will have the opportunity to restore your confidence in us and welcome you back for a stay that truly reflects the standards we strive to uphold. Should you wish to discuss your experience further, please feel free to contact me directly at any time. Sincere regards, Zydney Parsad Masagoes Guest Experience & Loyalty Manager

Customer review rating 3.0/5

Leo J. Solo - Confirmed reviews ALL

Restful stay; however the lack of attention to details and upkeep was unsatisfactory and precluded any thoughts of recommending this hotel to others.

Dear Leo J., Thank you for sharing your feedback regarding your recent stay. We regret to hear that certain aspects did not meet your expectations. Your comments regarding attention to detail and upkeep are appreciated, and they will be evaluated as we continuously strive for improvement. Warm regards, Hanny Front Office Manager

Customer review rating 2.0/5

Yuanyi Z. Couples - Confirmed reviews ALL

Bedsheets and duvet had stains even after they were changed. Room and lobby is very small, no space for any laptop work. The room has a humid/moldy smell.

Dear Yuanyi Z., Thank you for your feedback regarding your recent stay. I sincerely apologize for the cleanliness issues you encountered and the discomfort caused by the room's condition. We appreciate your comments, which will be addressed with the relevant teams to enhance our guest experience. Warm regards, Hanny Front Office Manager

Other web-users rate our hotel

  • 2,441 reviews 9.6/10 Location
  • 2,798 reviews 7.1/10 Room
  • 2,680 reviews 7.7/10 Service
  • 27 reviews 7/10 WiFi
  • 1,380 reviews 4.6/10 Comfort
  • 1,158 reviews 8.4/10 Pool
  • 1,031 reviews 6.8/10 Amenities
  • 912 reviews 7.9/10 Breakfast

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