Mondrian Singapore Duxton 5 stars

Customer review rating (ALL Rating) 4.4/5 2,499 reviews

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16A Duxton Hill, 16A Duxton Hill, 16A Duxton Hill, 089970 SINGAPORE, Singapore

Description

Hotel extras

  • Located in one of Singapore's hippest district, a 5 to 7 min walk from Outram Park MRT & CBD

  • Gastronomical adventure with a signature Italian eatery, themed cocktail bar and cafes

  • Rooftop infinity pool decked with cabanas, cocktail lounge overlooking the Singapore skyline

  • Luxe bath amenities from New York-based Malin + Goetz's

  • A collection of multifunction, Italian Technogym equipment available in a 24 hour access gym

Our accommodation(s)

Hotel location

Mondrian Singapore Duxton

16A Duxton Hill, 16A Duxton Hill, 16A Duxton Hill
089970 SINGAPORE
Singapore

GPS:1.2788, 103.8419

Telephone
Fax +65 6019 8888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,499 reviews

Customer review rating 5.0/5

Traci M. W. B. Couples - Confirmed reviews ALL

Lovely hotel, friendly and helpful staff, great location.

Dear Traci M. W. B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel lovely, our staff friendly and helpful, and enjoyed the great location. We look forward to welcoming you back in the future. Candice Hong Director of Quality Assurance & Training

Customer review rating 2.5/5

Wei S. (. W. N. Solo - Confirmed reviews ALL

Disappointed that as a Diamond member, after several request for early check in I was given a blanket reply of we cannot guarantee and early check in and please come back at 3pm during our official check in time. So I am a regular guest of the hotel now? I under the hotel is running "almost" full occupancy but I don't think it's difficult to priortise which rooms to clean first and value your top tier member. It's been a really long while that I have not been accorded an early check in. Maybe I have been pampered by other Accor Hotels but that shows Mondrian Singapore is just a lousy hotel that is either not properly trained or pure lazy to go the extra mile. The breakfast spread is mediocre, at best a 4 star hotel standard.

Dear Wei S. (. W. N., Thank you for taking the time to share your feedback regarding your recent stay at Mondrian Singapore Duxton. I sincerely apologize for the disappointment you experienced as a Diamond member concerning the early check-in request. We strive to accommodate our guests' needs whenever possible; however, high occupancy levels can sometimes limit our ability to guarantee early check-in. Your loyalty as a top-tier member is truly valued, and I regret that this experience did not reflect our commitment to your satisfaction. Additionally, I appreciate your comments on our breakfast offerings. Your insights are vital for us to continually enhance the guest experience, and I will ensure that your feedback is shared with the relevant teams. Thank you once again for your valuable feedback, and on your next visitation to Singapore, please feel free to contact me personally at my email to arrange your accommodation requirement for you. We certainly look forward to welcoming you back here soon. Candice Hong Director of Quality Assurance & Training

Customer review rating 4.5/5

Hwee Y. (. H. T. Couples - Confirmed reviews ALL

We had planned a relaxing, quiet time at the pool on Saturday, 28th March, but were surprised to find a pool party instead.

Dear Hwee Y. T., Thank you for your feedback regarding your recent experience at our pool. We strive to create a relaxing environment for all our guests, and I regret that the pool party impacted your visit. Your comments are valuable as we continually assess our guest experience. Candice Hong Director of Quality Assurance & Training

Customer review rating 3.0/5

T. W. L. T. W. Solo - Confirmed reviews ALL

Great check in experience with a friendly, professional vibe. Room quality leaves much to be desired. Noticed some holes in the bedsheets and the shower smelled funky and the floor felt slightly slimy.

Dear T. W., Thank you for your feedback regarding your recent stay. I am pleased to hear that you enjoyed the check-in experience. However, I regret that the room did not meet your expectations in terms of cleanliness and quality. Your comments will be reviewed for further improvement. Candice Hong Director of Quality Assurance & Training

Customer review rating 5.0/5

Glen Y. S. Couples - Confirmed reviews ALL

The hotel is in an ideal location, closed to public transportation and great food options at various price ranges. The staff is helpful and the rooms are clean and well-appointed. The only criticism we have is that the gym is pretty small, noting that it has all of the equipment, but gets crowded quickly.

Dear Glen Y. S., Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and enjoyed the comfort of your room. Your observation about the gym's size is appreciated, and we understand that it can become busy during peak hours. We value your input as it helps us enhance our services for all guests. Best regards, Candice Hong Director of Quality Assurance & Training

Other web-users rate our hotel

  • 2,434 reviews 9.6/10 Location
  • 2,794 reviews 7.1/10 Room
  • 2,680 reviews 7.8/10 Service
  • 28 reviews 7.5/10 WiFi
  • 1,389 reviews 4.6/10 Comfort
  • 1,159 reviews 8.3/10 Pool
  • 1,013 reviews 6.6/10 Amenities
  • 925 reviews 7.7/10 Breakfast

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