Mondrian Singapore Duxton 5 stars

Customer review rating (ALL Rating) 4.4/5 2,219 reviews

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Description

Hotel extras

  • Located in one of Singapore's hippest district, a 5 to 7 min walk from Outram Park MRT & CBD

  • Gastronomical adventure with a signature Italian eatery, themed cocktail bar and cafes

  • Rooftop infinity pool decked with cabanas, cocktail lounge overlooking the Singapore skyline

  • Luxe bath amenities from New York-based Malin + Goetz's

  • A collection of multifunction, Italian Technogym equipment available in a 24 hour access gym

Our accommodation(s)

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Room 1

Hotel location

Mondrian Singapore Duxton

16A Duxton Hill
089970 SINGAPORE
Singapore

GPS:1.2788, 103.8419

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,219 reviews

Customer review rating 1.5/5

Sonika B. Business - Confirmed reviews ALL

Dear Ms. B., Thank you for taking the time to share your feedback with us. I’m truly sorry to hear about your experience and the inconvenience you faced during your stay — especially while dealing with a sprained neck, which must have made the situation all the more frustrating. Please accept my sincerest apologies for the lack of in-room dining service on Sunday. I completely understand how unexpected and disappointing that must have been, particularly in a five-star hotel setting where consistency and availability are expected. We recognize that our in-room dining availability and our communication around it should have been much clearer, and we are already working to improve both moving forward. It’s deeply concerning to hear that no food options — not even basic items — were offered to you when you needed them most. Your suggestion of providing something simple, like bread and butter, is both reasonable and appreciated, and we will be reviewing our late-night contingency measures to ensure no guest is left without support in future. Regarding your request for basic medical relief items, you are absolutely right. While we are indeed limited by regulations on what we can administer, we recognize the importance of having essential non-medicated items such as heat packs, topical balms, or sprays available for guests. We’re reviewing our first aid provisions with this feedback in mind. Your comments have been shared with the relevant teams, and we are committed to making the necessary improvements to ensure future guests do not encounter similar issues. I sincerely hope we will have the opportunity to welcome you back for a much more comfortable and seamless stay. Please feel free to reach out to me directly if you’d like to discuss this further — I’d be more than happy to assist. Sincerely, Front Office Manager Josiah Gwee

Customer review rating 4.5/5

Caley M. Y. M. Families - Confirmed reviews ALL

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mondrian Singapore Duxton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would greatly appreciate if you could also be so kind as to share your thoughts on TripAdvisor, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Josiah Gwee

Customer review rating 3.0/5

Sergio R. Solo - Confirmed reviews ALL

Dear Mr. R., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Front Office Manager Josiah Gwee

Customer review rating 4.0/5

Lee Z. Couples - Confirmed reviews ALL

Dear Ms. Z., We very much appreciate your comments regarding your stay at the Mondrian Singapore Duxton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Josiah Gwee

Customer review rating 4.5/5

Hideaki M. Business - Confirmed reviews ALL

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mondrian Singapore Duxton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Josiah Gwee

Other web-users rate our hotel

  • 2,295 reviews 9.6/10 Location
  • 2,618 reviews 7.2/10 Room
  • 2,700 reviews 8/10 Service
  • 23 reviews 7.5/10 WiFi
  • 1,282 reviews 9/10 Vibe
  • 1,282 reviews 4.9/10 Comfort
  • 1,119 reviews 8.8/10 Pool
  • 1,042 reviews 7.4/10 Amenities

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