Raffles Singapore 5 stars

Customer review rating (ALL Rating) 4.8/5 2,995 reviews

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Description

Hotel extras

  • Labelled ALLSAFE

  • Re-opened in August 2019 after an extensive, historically sensitive restoration

  • Situated in the heart of the city, just steps from Marina Bay, City Hall, Chinatown and more

  • All-suite accommodation with 24-hour Raffles Butler service

  • Nine new restaurants and bars with celebrity chef concepts

Our accommodation(s)

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Hotel location

Raffles Singapore

1 Beach Road
189673 SINGAPORE
Singapore

GPS:1.294, 103.855

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,995 reviews

TripAdvisor Rating  4.5/5  5,779 reviews

Certificate of excellence 2024

Nice slings

TripAdvisor rating 4.0/5

Linda P TripAdvisor review

Took me a while to find here, due to the fact I turned up at the rear of the hotel instead of the front, but there again that pretty much sums me up. After several directions, I found the famous bar. I was shown to the bar or table if I prefered straight away.. I took the bar, being on my own, I wanted to mix and chat to people. Service behind the bar was excellent, extremely friendly and quick serice. Had two slings and a cocktail. Threw my peanut shells on the floor as you do and enjoyed everything. Only reason 1 star removed was, ladly next to me asked me to pass her some coasters from where I was sitting. I did so and a waspy waitress told me off and said I had to ask for them. That would be fine if it had been for me, but I only passed them to the women next to me. Think the waitress soon realised what had happened and gave me two coasters and smiled!....Weired.

Just fantastic in every respect

Customer review rating 5.0/5

Martin H. Couples - Confirmed reviews ALL

We loved every second. Up there as one of the very best hotels in the world...and we've stayed in some very good ones. It was our 40th wedding anniversary holiday and we were made to feel very special.

Dear Mr. H., Greetings from Raffles Hotel Singapore! Thank you very much for residing with us and for taking the time to complete our guest satisfaction survey. My colleagues and I are extremely pleased to learn that you have enjoyed your time here at Raffles Singapore. Your stellar ratings and comments have been shared with all hotel teams as it is with such kind words that fuel us to continue to deliver our very best service. Mr. H., we constantly strive to present ourselves in a way that is representative of the Raffles brand and it is our vision to continue to retain our renowned reputation as one of the iconic hotels in the world. We would love for you to join us on this journey and would deeply appreciate if you would be so kind as to share your experience on TripAdvisor with the rest of the world. Once again, thank you very much for your feedback and we are now all looking forward to welcoming you again to our oasis of tranquillity and heritage in the not so distant future. Kind regards, Wong Yoke Lan Director of Rooms

Fantastic stay in an iconic hotel

TripAdvisor rating 5.0/5

Departure02752553834 Couples - TripAdvisor review

We have stayed at a lot of very nice hotels over the years but nothing could have prepared us for our stay at this iconic hotel. We were a little apprehensive that it may have felt pretentious but how wrong we were. From the moment the doorman meets you at your car and welcomes you by name you know this is a special place. Check in is so different to any other check in. It takes place in your suite with your butler and we were lucky enough to be upgraded to the ‘John Wayne’ suite which was such a privilege. Breakfast in the Tiffin room is an event as are drinks in the Long Bar and Writers Bar. Staff at the Long Bar were so helpful in reserving a table for us to allow us to skip the queues. One of the perks of being a resident. The weather was kind to us during our stay and we therefore spent a fair amount of time at the pool area. Clarence who looks after the pool bar is one of the nicest people you could wish to meet, a true gentleman. When walking around the hotel all the staff know your name, we really don’t know how they do this but it just adds to the feeling of being part of the Raffles family. Wonderful. Yes it’s expensive but this is Raffles, probably the best hotel we will ever be fortunate enough to stay in. The building is fantastic and attention to detail unparalleled but, without doubt, it’s the staff (each and everyone of them) that makes Raffles what it is. A massive ‘thank you’ to all of them. Finally one last thing to mention is the history tour which is complimentary. You learn so much about the hotel and is well worth doing. Thank you Nazir, your tour was so enjoyable. If you’re thinking of staying just do it, you won’t be disappointed.

BEST STAY EVER

Customer review rating 5.0/5

Hazel Couples - Confirmed reviews ALL

We stayed at Raffles hotel for 2 nights for our wedding day. Every single staff treated us with warmth, and were very attentive to our needs. They surprised us with lots of gifts and were constantly checking in to make sure that we were in good hands. Thank you for making our big day extra memorable.

Dear Mr. L., Greetings from Raffles Hotel Singapore! We would like to extend our sincerest gratitude for choosing to stay with us during your wedding celebration. It was a pleasure hosting you at Raffles Hotel Singapore and we are extremely delighted to hear that your stay was as enjoyable and memorable as your special day. Your stellar ratings and comments have been shared with all hotel teams as it is with such kind words that fuel us to continue to deliver our very best service. Mr. L., we constantly strive to present ourselves in a way that is representative of the Raffles brand and it is our vision to continue to retain our renowned reputation as one of the iconic hotels in the world. We would love for you to join us on this journey and would deeply appreciate if you would be so kind as to share your experience on TripAdvisor with the rest of the world. Once again, thank you very much for your feedback and for allowing us to be a part of your journey. We are all looking forward to welcoming you again to our oasis of tranquillity and heritage in the not so distant future. Warm regards, Wong Yoke Lan Director of Rooms

Wonderful Raffles

Customer review rating 4.5/5

Marea R. Couples - Confirmed reviews ALL

Just a lovely warm welcome from every single staff member, fabulous service and beautiful accommodation. Really appreciated all the attention to detail and how special we were made to feel.

Dear Mr. R., Greetings from Raffles Hotel Singapore! Thank you very much for residing with us and for taking the time to complete our guest satisfaction survey. My colleagues and I are extremely pleased to learn that you have enjoyed your time here at Raffles Singapore. Your stellar ratings and comments have been shared with all hotel teams as it is with such kind words that fuel us to continue to deliver our very best service. Mr. R., we constantly strive to present ourselves in a way that is representative of the Raffles brand and it is our vision to continue to retain our renowned reputation as one of the iconic hotels in the world. We would love for you to join us on this journey and would deeply appreciate if you would be so kind as to share your experience on TripAdvisor with the rest of the world. Once again, thank you very much for your feedback and we are now all looking forward to welcoming you again to our oasis of tranquillity and heritage in the not so distant future. Kind regards, Wong Yoke Lan Director of Rooms

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Other web-users rate our hotel

  • 382 reviews 9.3/10 Location
  • 796 reviews 8.8/10 Room
  • 1,611 reviews 8.8/10 Service
  • 9 reviews 3.1/10 WiFi
  • 552 reviews 9.6/10 Vibe
  • 513 reviews 8.1/10 Food
  • 495 reviews 8.9/10 Amenities
  • 228 reviews 8.5/10 Comfort

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