Raffles Singapore 5 stars

Customer review rating (ALL Rating) 4.8/5 1,736 reviews

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Raffles Singapore - Image 1
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1 Beach Road, 189673 SINGAPORE, Singapore

Description

Hotel extras

  • Labelled ALLSAFE

  • Re-opened in August 2019 after an extensive, historically sensitive restoration

  • Situated in the heart of the city, just steps from Marina Bay, City Hall, Chinatown and more

  • All-suite accommodation with 24-hour Raffles Butler service

  • 8 dining and bar concepts that spans a variety of cultures and cuisines.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Raffles Singapore

1 Beach Road
189673 SINGAPORE
Singapore

GPS:1.294, 103.855

Telephone
Fax +65 6339 7650

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,736 reviews

Customer review rating 5.0/5

Jackie F. Couples - Confirmed reviews ALL

Dear Jackie F., Thank you for your wonderful feedback. We are truly delighted to know that your long-held dream of staying at Raffles Singapore finally became a reality and that your experience not only met but exceeded your expectations. It is especially meaningful to hear that you felt privileged to stay in a hotel whose heritage and legacy have been so carefully preserved through the generations. As custodians of this iconic property, we take great pride in honouring its rich history while creating memorable experiences for our guests, and we are delighted that this resonated so strongly with you. We are also thrilled to see your perfect ratings across all aspects of your stay, including arrival, accommodation, cleanliness, breakfast, service, departure, WiFi, and our sustainability efforts. Such feedback is a wonderful testament to the dedication of our team, who strive each day to deliver the warm and gracious hospitality for which Raffles Singapore is known. Your kind recommendation means a great deal to us, and we are honoured to have been part of such a special experience for you and your partner. Thank you once again for your generous feedback and kind recommendation, Jackie F.. We truly appreciate your support and very much look forward to welcoming you back for another exceptional and memorable stay at Raffles Singapore. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

Customer review rating 5.0/5

Toby M. Couples - Confirmed reviews ALL

Dear Toby M., Thank you for your wonderful feedback. We are truly delighted to know that you and your partner chose Raffles Singapore to celebrate your 25th wedding anniversary and that your stay exceeded your expectations. It is especially rewarding to hear that you found our hotel stunning and that the service provided by our team helped make this special milestone so memorable. Your kind words about our colleagues being phenomenal, along with your compliments regarding the food and beverage experiences, mean a great deal to us. We are delighted that you enjoyed your accommodation and appreciated the immaculate condition of both your suite and the hotel overall. It is also wonderful to know that Tiffin Room, Writers Bar, Long Bar, and our pool facilities contributed so positively to your stay. Your praise for the dining experiences, service, and resident privileges at Long Bar is greatly appreciated. We are grateful for your recognition of our sustainability initiatives and your positive feedback regarding your ALL membership experience. As a valued ALL member, your loyalty and support are important to us. At the same time, we appreciate your comments regarding the points related to your additional half-day stay and eligible food and beverage expenditure. We understand your concern about the points not yet being reflected in your account and regret any inconvenience caused. Your feedback has been noted and will be shared with the relevant team for review. Thank you once again for your thoughtful feedback and kind recommendation, Toby M.. We are honoured to have been part of your 25th wedding anniversary celebration and truly appreciate your support. We very much look forward to welcoming you back for another exceptional and memorable stay at Raffles Singapore. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

Customer review rating 5.0/5

Frances F. Couples - Confirmed reviews ALL

Dear Frances F., Thank you for your wonderful feedback. We are truly delighted to know that you and your partner enjoyed such a memorable stay at Raffles Singapore and that you found our iconic hotel to be a special destination. It is especially rewarding to hear that you loved your experience with us and enjoyed your fabulous accommodation, dining experiences, and the warm hospitality delivered by our team. Your perfect ratings across arrival, accommodation, cleanliness, breakfast, service, departure, and WiFi are greatly appreciated and serve as wonderful encouragement to our colleagues. We are particularly pleased to know that the history tour was a highlight of your stay. Sharing the rich heritage and fascinating stories of Raffles Singapore is an important part of the guest experience, and we are delighted that it left such a positive impression on you. We will also be pleased to share your kind recognition with our Resident Historian. As an ALL member, your support and loyalty are greatly valued, and we are honoured that you would recommend Raffles Singapore to your friends and family. Thank you once again for your generous feedback and kind recommendation, Frances F.. We truly appreciate your support and very much look forward to welcoming you and your partner back for another exceptional and memorable stay at Raffles Singapore. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

Customer review rating 4.0/5

Alexis M. B. Couples - Confirmed reviews ALL

Dear Alexis M. B., Thank you for taking the time to share your feedback following your recent four-night stay with us. We are delighted to know that you and your partner enjoyed a wonderful stay at Raffles Singapore and that the spa experience and attentive butler service contributed positively to your visit. Creating a relaxing and memorable retreat for our guests is at the heart of what we do, and we are pleased that these aspects of your stay were so well received. We also greatly appreciate your thoughtful suggestions. Your recommendation regarding the addition of fresh fruit in the suite is well noted. We understand how a refreshing and healthy option such as a fruit bowl could further enhance the in-room experience, and we are grateful that you shared this idea with us. At the same time, we sincerely appreciate your candid feedback regarding your experience at Writers Bar. We are sorry to learn that the wine and champagne selection did not fully meet your expectations, particularly given your preference for rosé Champagne and rosé wine. We also regret that we missed the opportunity to offer a more personalised solution. Your comments are valuable and will be shared with the relevant team as we continuously strive to elevate our guest experience. We are, however, delighted to hear that you enjoyed the wine selections at Butcher's Block and Raffles Courtyard, and that these experiences contributed positively to your stay. Thank you also for your positive feedback regarding our arrival experience, cleanliness, WiFi, and departure arrangements. Your balanced and constructive comments are greatly appreciated and help us continue to refine our offerings. Thank you once again for your thoughtful feedback and kind recommendation, Alexis M. B.. We truly appreciate your support and very much look forward to welcoming you back for another memorable stay at Raffles Singapore. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

Customer review rating 4.5/5

Stephen W. Families - Confirmed reviews ALL

Dear Stephen W., Thank you for your wonderful feedback. We are delighted to know that you and your family enjoyed such a memorable stay with us and that your experience was marked by great service from arrival through to departure. It is especially rewarding to hear that you enjoyed a seamless journey from check-in, to your accommodation, dining experiences, and time spent by the pool. We are also pleased to know that you found both the resort and your room immaculate, as maintaining the highest standards throughout the property is something we take great pride in. We are particularly grateful for your recognition of Vania. It is wonderful to hear how her thoughtful gestures, including printing a photo of your son and arranging a special gift, helped create lasting memories for your family. These personal touches are at the heart of the Raffles experience, and we will be delighted to share your kind compliments with her. As an ALL Diamond member, your support and loyalty are especially valued. We are pleased that you enjoyed the ease of booking through the ALL App and that your experience throughout the hotel reflected the level of hospitality we strive to deliver. Thank you once again for your generous feedback and kind recommendation, Stephen W.. We truly appreciate your support and very much look forward to welcoming you and your family back for another exceptional and memorable stay at Raffles Singapore. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

Other web-users rate our hotel

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  • 1,253 reviews 8.9/10 Service
  • 573 reviews 9.6/10 Vibe
  • 406 reviews 9.3/10 Amenities
  • 372 reviews 8.5/10 Food
  • 231 reviews 8.5/10 Comfort
  • 163 reviews 8.7/10 Breakfast

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