Raffles Singapore 5 stars

Customer review rating (ALL Rating) 4.9/5 2,003 reviews

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Description

Hotel extras

  • Labelled ALLSAFE

  • Re-opened in August 2019 after an extensive, historically sensitive restoration

  • Situated in the heart of the city, just steps from Marina Bay, City Hall, Chinatown and more

  • All-suite accommodation with 24-hour Raffles Butler service

  • Nine new restaurants and bars with celebrity chef concepts

Our accommodation(s)

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Hotel location

Raffles Singapore

1 Beach Road
189673 SINGAPORE
Singapore

GPS:1.294, 103.855

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.9/5  2,003 reviews

TripAdvisor Rating  4.7/5  5,982 reviews

Certificate of excellence 2025

Fabulous

TripAdvisor rating 5.0/5

Lynda S TripAdvisor review

My husband and I had afternoon tea at Raffles, absolutely fabulous. The whole experience was absolutely amazing . Cody , restaurant Manager was so professional and friendly . Lizzy , our waitress for the afternoon was a delight. She lights up a room , beautiful inside and out and so much fun. Cody and Lizzy made our afternoon. .They are a absolute credit to Raffles and both deserve to go far. We have had a tough 12 months due to illness and my husband promised that when I had the all clear, he would take me to Raffles for afternoon tea. We travelled 13 hours from the U.k and we will never forget the way we were treated and how we were made to feel so special. Also a mention to a most charming Man on the front door. He was dressed in amazing clothing and helped us get a taxi back to our hotel. Unfortunately we didn't get his name but he did tell us about his beautiful girlfriend from Manchester in England . He was a joy, very charismatic , professional and a credit to Raffles. We have had the most fantastic time and plan to go back when we return yo Singapore

A beautiful experience made better by staff

TripAdvisor rating 5.0/5

soulcatcher73 Couples - TripAdvisor review

As I sit and reflect about my stay at Raffles, what comes to mind first is the staff. I am an avid traveler and have stayed at many different luxury hotels, and this one is absolutely among the top I have been to. The historical significance and the architecture are both highlights, for sure, but the staff is the factor that elevates this hotel above others. From the moment the hosts met us as we exited our car (despite the late hour of arrival) to the servers at breakfast who go above and beyond to make sure it’s everything you want - you are made to feel like you, personally, are the most important guest here. The butler staff, especially Kartini and Emma, could not have been more accommodating and professional, and still kind, bringing us anything we needed and even anticipating things we did not ask for yet. They made us feel so welcome and cared for. When my wife was ill, they went above and beyond to provide remedies and comforts. We also spent a lot of time at the pool, where Ariff and the rest of the pool staff was always on hand to pamper us. Cold water, cool towels, and amazing service all around. The drinks are extraordinarily well made at the pool bar, and the food everywhere in the hotel was stellar. If you stay here, you are treated like royalty by everyone you run into. I cannot say enough about how wonderful our stay was. Highly recommended.

Opulence at its best

TripAdvisor rating 5.0/5

Ray S Couples - TripAdvisor review

If you are reading this review you will not need any introduction as to what Raffles stands for. Having previously stayed at Raffles in Dubai, this hotel whilst its namesake, is worlds apart. Our stay exceeded our expectations in so many ways. The suite, grounds and restaurants were all immaculate, fit for Royalty. The staff made this stay so special and without exception all members of staff were excellent. The exceptionally warm welcome from Malvinder the Sikh doorman set the tone and continued throughout with all the staff. The major renovations carried out have been carried out in such a manner that the charm, heritage and history of this iconic building have been retained. Highly recommend the historical tour. It was lovely to meet the legendary Leslie who is a delight. Afternoon tea was fabulous. Breakfast each morning was beyond excellent and the service was like no other hotel. The Long Bar is a must. The Tiffin Box presented us with the best curries that we had tasted outside of India and were simply exemplary. The icing on the cake and which made this stay a true “stand out” was the sublime service we received from Emma our butler. Emma made our whole stay magical from the very first day to the last evening - Emma was amazing and assisted with all aspects of our visit (not just limited to the stay in the hotel) and words cannot express Emma’s attention to detail and professionalism. An absolute credit to Raffles and if we ever visit again we know the butler we will request. Thank you all for a great stay and for creating the best of memories.

Dear Ray S, Thank you for your generous review. We are delighted that your experience reflected the spirit of Raffles’ legendary hospitality. Your kind recognition of Malvinder’s warm welcome and Emma’s exceptional attentive service is deeply appreciated and has been shared with pride. We are also pleased that our restoration efforts and culinary offerings enhanced your stay. It was our privilege to be part of your visit and we look forward to the pleasure of welcoming you back for another extraordinary stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

High Tea at Raffles Hotel - yes please!

TripAdvisor rating 5.0/5

Craig P TripAdvisor review

The warm welcome, the heritage, the service, the food, the champagne, the atmosphere, the tea (yes we actually had tea as well, lovely Ceylon tea) were all amazing. It was an absolute treat being at Raffles, we weren't even staying there but we were made to feel special guests so well done Raffles Hotel! I highly recommend this experience, it is simply a must do in Singapore. The rich heritage makes it so special but the service, food and drinks makes it even more special; and to have my wife rewarded with an extra treat for her birthday was also very special. Thank you everyone at Raffles, our high tea in the lobby, the Singapore Slings in the Long Bar and our time in the Writers Bar made our afternoon an absolute delight. Thank you so much.

Dear 481craigp, Thank you for your kind review. We are truly delighted to know your high tea experience was such a memorable part of your visit. It was our pleasure to celebrate your wife’s special day with you and we hope to welcome you both back for another exceptional afternoon at Raffles. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

dinner at Ye

TripAdvisor rating 5.0/5

Greg H TripAdvisor review

Just had dinner at Ye. Excellent experience from the whole team, special mention to Estella, looked after our every need. Indulged in the set menu, nothing left to chance, every course memorable. First class ambience, nothing left to our first visit won’t be the last.

Dear K2129PPgregh, Thank you for your kind review. We are delighted to know your dinner at yì by Jereme Leung was such a memorable experience. It brings us great joy to hear that Estella and the team delivered a seamless evening, and that each course of the set menu left a lasting impression. We look forward to welcoming you back for another exquisite culinary experience. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

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Other web-users rate our hotel

  • 312 reviews 9.4/10 Location
  • 599 reviews 8.8/10 Room
  • 1,188 reviews 8.8/10 Service
  • 6 reviews 6.7/10 WiFi
  • 443 reviews 9.4/10 Vibe
  • 401 reviews 8.3/10 Food
  • 378 reviews 8.7/10 Amenities
  • 182 reviews 8/10 Comfort

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