Raffles Singapore 5 stars

Customer review rating (ALL Rating) 4.8/5 2,952 reviews

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1 Beach Road, 189673 SINGAPORE, Singapore

Description

Hotel extras

  • Labelled ALLSAFE

  • Re-opened in August 2019 after an extensive, historically sensitive restoration

  • Situated in the heart of the city, just steps from Marina Bay, City Hall, Chinatown and more

  • All-suite accommodation with 24-hour Raffles Butler service

  • Nine new restaurants and bars with celebrity chef concepts

Our accommodation(s)

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Hotel location

Raffles Singapore

1 Beach Road
189673 SINGAPORE
Singapore

GPS:1.294, 103.855

Telephone
Fax +65 6339 7650

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,952 reviews

TripAdvisor Rating  4.5/5  5,810 reviews

Certificate of excellence 2024

An experience to remember.

TripAdvisor rating 5.0/5

ricecookerrr TripAdvisor review

Luxury at its finest. Check-in was very intimate and seamless. Very lucky to receive our Personality Suite ahead of the check-in time too. Appreciated the birthday decor and amenities in the room. Was a very nice touch, along with the chocolates which we were able to select. The attention to detail in the room was amazing - from pillow for the bath, and a jewelry holder in the bathroom. There were also a few sustainability initiatives too, which I liked. Breakfast buffet was great! Not crowded even at 9am and had nice selections. We did a history tour at the end of our stay and was guided by Nazir the Raffles Historian. 100% recommendations for the tour! Nazir was very knowledgeable and we learnt so so much. Kudos to the team and hopefully we will be back for Christmas for a festive feel! Thank you again for the wonderful experience.

Amazing hotel, fantastic staff and service

TripAdvisor rating 5.0/5

Bereccat TripAdvisor review

The Raffles experience is amazing - the service from staff is outstanding and the hotel and grounds are very beautiful. Breakfast selection was excellent and the restaurant where breakfast was served was very pleasant. We very much enjoyed our stay and will be back again.

The Old Lady's Lost Her Soul!

TripAdvisor rating 3.0/5

Lynda R TripAdvisor review

Having been a previous visitor to Raffles, I always told anyone who would listen that it was one of my two favourite places in the whole world and, as such, I could never wait to return. In the past, you were always welcomed back (as a returning guest) by name and were given your first (of many!) Singapore Slings as you were checking in. Unfortunately this courtesy has now been resigned to the past, with the whole checking in procedure becoming much more perfunctory and impersonal. Yes, you are offered a welcome drink by your butler once you are taken through to your suite, but what appears to have been forgotten is that anyone arriving here is invariably at the end of a long, tiring journey & instant refreshment on arrival is what's needed. On arrival at our suite, the butler was at great pains to point out the renovations including how blinds,lights, bookings at the bars, restaurants etc. had to be managed on the i-pad (the elderly must view that with dismay!) All well & good until I awoke in the middle of the night (jet-lag from Vietnam!) in the pitch dark & desperately needing a drink. Couldn't see my hand in front of my face, all light switches a thing of the past, lights being controlled by the i-pad that you can't even find because it's too dark, stumbled to the new, state of the art room fridge (made to look like a Louis Vuitton travel case) but on opening, found there is NO INTERIOR LIGHT so I couldn't even see what I was selecting to drink!! Talk about style over substance. Aargh! We had booked a meal with friends on the first night in the Tiffin Room to find that that too has been "made-over" and is no longer the vibrant, busy buffet of old, but is now a formal A La Carte, albeit very high quality restaurant. It was also tellingly almost empty & lacking any atmosphere, something it used to have in abundance. The old Raffles Grill has bitten the dust too to be replaced by La Dame de Pic. Whilst the quality of the food (& wines) was Michelin star, it was inordinately expensive and it too was almost empty and lacking atmosphere. It came as no suprise that it closed permanetly in May. The new Writers' Bar however, was a joy! It was buzzing & had a real sense of place despite being part of the renovations. If only it felt that the heart hadn't been ripped out. Hotels worldwide have become homogeneous and the old world charm should have stayed as its USP. It truly feels as if the "Old Lady" has lost her soul and I mourn for her.

Amazing hotel

Customer review rating 5.0/5

Lynne H. Couples - Confirmed reviews ALL

A week's stay for our special 30th wedding anniversary, Raffles selected for the hotel's special history, it's colonial architecture, it's modern upgrade, it's reputation and it's central location. We had high expectations and were thrilled with how wonderfully Raffles lived up to our high standards. The room was beautiful and immaculately clean, comfortable and perfectly appointed. The staff were friendly, attentive and most helpful, again exceeding our expectations. When we accidently left items behind on our departure Raffles found and mailed them to us quickly and with a minimum of fuss. Thankyou everyone!

What a fantastic experience.

Customer review rating 5.0/5

David O. Friends - Confirmed reviews ALL

It was a truly lovely experience. Probably the best hotel we have stayed in. All of the staff were brilliant and we will be planning our next trip soon. Thank you to everyone at the hotel for making the stay so memorable.

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Other web-users rate our hotel

  • 386 reviews 9.4/10 Location
  • 795 reviews 8.9/10 Room
  • 1,597 reviews 8.9/10 Service
  • 8 reviews 3.6/10 WiFi
  • 557 reviews 9.6/10 Vibe
  • 513 reviews 8.3/10 Food
  • 496 reviews 8.9/10 Amenities
  • 222 reviews 8.4/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.