Raffles Singapore 5 stars

I work in upper level hospitality management and even though I believe the hotel staff was very well intentioned, I'm not sure where the disintegration of their ability to transcribe their service took place. There was certainly a break between well-meaning and well-performing and it was quite obvious. It felt uncomfortable, the staff was not relaxed or well informed of the policies or how to procure to the needs of a world executive traveller. I felt like half the time I was having to do their job for them and that made me very frustrated, affected my ability to perform remote work onsite, and to be honest, I left feeling resentment towards your operation and sincerely disappointed for the management team and imagined its forefathers rolling over in their graves at the current state of affairs. I'll be in Singapore again this week and I'll be going back to my old stand-by, the Four Seasons. I would however, love to know where you procure your young Thai coconuts. Not to say all was bad! I wasn't going to write a review online and disgrace your establishment so I'm happy to share my grievances in this private platform in hopes that Raffles Singapore's legacy does not disintegrate. Best Regards.

As I was in Singapore everyone told me I would have to go here & have the obligatory Singapore sling which I did . The long bar does not open till 12 so we got there at 1155 to find a queue of people waiting but it didn't take long to get in and be seated at the bar. Long story short $37 SD later I have my sling ( which was ok ) and I was on my way 20mins later . Nice to say I have been and done it but wouldn't be doing it again

What a fantastic and impressive hotel, the staff at the entrance are magnificent. the long bar is brilliant, drinks all be it a bit expensive but you only come once... brilliant that you just drop monkey nut shells on the floor and everyone just walks on them.

First and foremost, we must say that Raffles Hotel Singapore is truly one of the best hotels we have ever visited. The hotel's facilities are top-notch, and we enjoyed every moment of our stay. One of the standout features of this hotel was the exceptional service we received. The staff was always attentive and responsive to our needs, and we truly appreciated their warm hospitality. We were even treated to an extended limousine ride outside of our departure date, which was a delightful surprise and made our experience even more memorable. Special thanks to the concierge team for the incredible hospitality! The concierge team deserves a 10/10 or even higher! However, we must also mention that some of the new staff members appeared to require more training. While this was a minor issue that did not detract from our overall enjoyment of the hotel, it is something that could be improved upon. That being said, there is no doubt that Raffles Hotel Singapore is a world-class hotel that delivers on all fronts. From the luxurious accommodations to the outstanding service, this hotel is truly a gem that should be experienced by all. In conclusion, we highly recommend Raffles Hotel Singapore to anyone looking for an exceptional hotel experience. Whether you are a business traveler or simply looking for a luxurious getaway, this hotel will not disappoint. Thank you for reading our review, and we hope that you have the opportunity to visit Raffles Hotel Singapore in the near future.

We returned 26 years later after our honeymoon stay at Raffles. The return did not disappoint! Wow, we love Raffles.