ibis Styles Paris Porte de Pantin Philharmonie

Customer review rating (ALL Rating) 4.6/5 253 reviews

Best price
guarantee
ibis Styles Paris Porte de Pantin Philharmonie - Image 1
ibis Styles Paris Porte de Pantin Philharmonie - Image 2
ibis Styles Paris Porte de Pantin Philharmonie - Image 3
ibis Styles Paris Porte de Pantin Philharmonie - Image 4
22 Avenue jean Lolive, 93500 PANTIN, France

Description

Hotel extras

  • 5-min. walk: Grande Halle de La Villette, Zenith and Philharmonie de Paris

  • Comfortable rooms with terraces

  • Secure private car park with electric vehicle charging stations

  • Cozy bar and restaurant with garden - leafy terrace

  • Breakfast included

Our accommodation(s)

Hotel location

ibis Styles Paris Porte de Pantin Philharmonie

22 Avenue jean Lolive
93500 PANTIN
France

GPS:48.890229, 2.39929

Telephone
Fax +33 1 48 91 66 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LEGATO

Non contractual photo

LEGATO, a living space with a lively atmosphere and a terrace transformed into a beach. Check out Instagram Legato_paris. Savor the great classics of French gastronomy with a modern twist

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  253 reviews

Customer review rating 2.5/5

Sarah I. Families - Confirmed reviews ALL

The hotel itself was ok. Service for plates, food and cutlery at breakfast on the Sunday was not good. Our issue was that we had 2 rooms booked with England Rugby for the evening of the 14th March. We booked rooms at your hotel for the previous evening (the 13th) on the basis that our bookings would be connected and we could stay in the same rooms. We telephoned and the receptionist advised that they would sort that out for us at check in - we did this and after several elongated conversations (three in total) this was agreed. The following day we were both locked out of our rooms at mid- day and we both ended up moving - my son and daughter were forced to move to an identical room on a different floor, very inconvenient, stressful and unnecessary. The need for our room change was a little more understandable as we had a suite on the first night but we had offered to pay more to stay where we were. The England Rugby staff had been assured that no one would have to change rooms. They had 50 rooms booked in total. This was poor customer service and the lady on reception was quite rude - she didn't even like the fact that we had different surnames!

Dear Sarah I., Thank you for sharing your feedback regarding your recent stay with us. I regret to hear that your experience did not meet your expectations, particularly concerning the breakfast service and the room arrangement during your visit. I understand the inconvenience caused by the room changes and the communication issues you encountered. Your situation was clearly not handled with the level of service we strive to provide. It is our policy to ensure that special requests are noted and accommodated whenever possible, and I regret that this was not the case during your stay. Additionally, I apologize for any discomfort caused by the interaction with our reception staff, as our goal is to maintain a welcoming environment for all guests, regardless of their surnames. Your feedback is valuable, and I appreciate you bringing these matters to my attention. We will take your comments into consideration as we continuously work to improve our services. Best regards, ibis Styles Paris Porte de Pantin Philharmonie

Customer review rating 4.5/5

Andrew C. Solo - Confirmed reviews ALL

This is a relatively new Ibis Styles and it shows in the decor. Really nice and modern. Comfortable rooms and bed, good shower. Had a burger in the restaurant which was good and the service was good as well. Check-in was quick as I had pre-registered. Breakfast was OK but could be improved with more hot choices but in reality it was more than enough. Metro station Hoche is about 5 minutes walk, the RER at Pantin just over 10 minutes walk. Tram 3b is two minutes away. Would use again.

Cher Andrew C., Nous vous remercions sincèrement pour vos commentaires positifs concernant votre séjour parmi nous. Nous sommes ravis que vous ayez apprécié la modernité de notre hôtel, le confort de nos chambres, ainsi que la qualité du service dans notre restaurant. Il est également agréable de savoir que notre emplacement près des transports en commun a été un atout pour vous. Concernant le petit-déjeuner, nous prenons en compte votre suggestion d'ajouter des options chaudes. Vos retours sont précieux et nous aideront à améliorer notre offre. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Paris. Sincèrement, ibis Styles Paris Porte de Pantin Philharmonie

Customer review rating 5.0/5

Dennis P. Business - Confirmed reviews ALL

I had a very nice stay (single person, business trip) for a night. The staff was welcoming, the rooms very nice and absolutely perfect for my stay there. It is located approx. 5 minutes walking distance from the metro. So it is easy to get around.

Dear Mr. P., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found our staff welcoming and enjoyed the décor and tranquility of our rooms. It is also great to know that our location was convenient for your business trip. We strive to provide a pleasant experience for all our guests, and your comments are truly appreciated. Bien Cordialement La Direction Hôtel Ibis Styles Paris Porte de Pantin Philharmonie

Customer review rating 3.0/5

Julie C. Couples - Confirmed reviews ALL

The overall stay was acceptable — the room was clean, and location convenient. However, the breakfast was a major letdown. The selection was extremely limited, items were not replenished, and the quality was far below expectations. Service during breakfast was inattentive, and the atmosphere felt chaotic and unwelcoming. We expected better. Unfortunately, the poor breakfast experience overshadowed what could have been a good stay.

Dear Julie C., Thank you for your feedback regarding your recent stay with us. I am pleased to hear that you found the room clean and the location convenient. However, I sincerely regret that the breakfast experience did not meet your expectations. We strive to provide a pleasant atmosphere and attentive service, and I appreciate your comments regarding the limited selection and replenishment of items. Your insights are valuable to us as we continuously work to enhance our guests' experiences. Thank you once again for sharing your thoughts. Bien Cordialement La Direction Hôtel Ibis Styles Paris Porte de Pantin Philharmonie

Customer review rating 4.5/5

Joanna K. Business - Confirmed reviews ALL

New hotel - perfectly clean. Missed a couple of nice-to-haves given the price (kettle/mini fridge). Room was a bit dark as tree right outside window, but still thought it was great. Windows blocked out all noise from traffic right outside.

Dear Joanna K., Thank you for your kind feedback regarding your recent stay with us. We appreciate your comments about the cleanliness and tranquility of your room. We understand that certain amenities could enhance your experience and appreciate your suggestions. We hope to welcome you back in the future. Bien Cordialement La Direction Hôtel Ibis Styles Paris Porte de Pantin Philharmonie

Other web-users rate our hotel

  • 145 reviews 9/10 Location
  • 205 reviews 7.9/10 Room
  • 196 reviews 8.7/10 Service
  • 157 reviews 7.3/10 Breakfast
  • 107 reviews 9.7/10 Vibe
  • 95 reviews 8.8/10 Cleanliness
  • 40 reviews 3.9/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Pantin