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ibis Paris Pantin Eglise Hotel 3 stars

Customer review rating 3.8/5 3,251 reviews

ALLSAFE approved hotel

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Room 1

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ibis Paris Pantin Eglise
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+ 13 Services

Hotel extras

  • Spacious rooms measuring 194 sq. ft. (18 m²) for up to 4 people

  • Hotel ideally located close to Metro line 5

  • All rooms are equipped with "Sweet Bed by ibis" bedding

  • Only 20 minutes from the Bastille and République metro stops

  • Market-style buffet breakfast

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 Bar(s)
Leisure and activities
  • Clay tennis court (nearby)
Business services
  • Self service business centre

Hotel location

ibis Paris Pantin Eglise

153, Avenue Jean Lolive
93500 pantin
france

Tel: +33148106700

Fax: (+33)1/48106701

Check-in from 12h00

Check out up to 12h00

  • PORTE DES LILAS :  249 EGLISE DE PANTIN

  • EGLISE DE PANTIN :  5 EGLISE DE PANTIN

  • By plane

    PARIS ORLY At 25km / 15.54 miles

  • By plane

    PARIS ROISSY CDG At 15km / 9.38 miles

  • By car

    AUTOROUTE A1 At 5km / 0 miles

  • By car

    AUTOROUTE A13 At 20km / 12.5 miles

  • By car

    AUTOROUTE A6 ET A10 At 15km / 9.38 miles

  • By train

    GARE DE L'EST At 5km / 3.11 miles

  • By train

    GARE DU NORD At 4.5km / 2.8 miles

GPS :48.893305, 2.413162

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with one double bed and one single bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 double bed and 1 sofa

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR

Non contractual photo

Whether you want a light bite or something more substantial, see what takes your fancy on our 24-hour snack service menu. Enjoy your food at the bar or in your room. There's something for everyone at any time

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Paris Pantin Eglise

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

3,251 reviews

tripadvisor

TripAdvisor Rating 3.5/5

627 reviews

The Lift was broken. My parents with age over 60 years has to climb the stairs out to th 6th floor. Extremely unpleasantly.

Customer review rating 0.5/5

Hugo V. A. B. Families - 01/03/2020 Confirmed reviews ALL

The room was completely old and dirt.

Customer review rating 2.5/5

Anonymous Families - 08/02/2020 Confirmed reviews ALL

When came early in the morning. The concierge was not welcoming at all . Very poor customer service skills.

Average stay and service

Customer review rating 2.5/5

Anonymous Couples - 05/02/2020 Confirmed reviews ALL

The place is clean and very close to metro. However reception staff are rude, they talk back especially after we expressed our dissatisfaction to being trapped in the lift as it broke after we got in. The place also lacked basic ammrnities for a 3 star hotel. Only a paper cup was provided in the bathroom.

Probably the worst hotel ive stayed in

Customer review rating 2.0/5

Mr M. Families - 02/01/2020 Confirmed reviews ALL

Very basic rooms and basic breakfast and problems in rooms with door and window. Unhelpful staff.

Very basic Ibis hotel

TripAdvisor rating 3.0/5

MysteryWalks2019 Family - 02/01/2020 TripAdvisor review

The location is outside the main city so during the Metro strike we needed to take Uber into Paris for the main sights. This cost between €25 - €50 each way so rather expensive. The hotel room was nice size. Lots of little things were not great like window would not shut properly until maintenance fixed it and room door did not shut unless you shut it very hard. No rail to hang clothes in wardrobe of one of our two rooms. Man in reception did not give us correct information on travel in Paris a few times. Also watch out for the Deposit of about €59 a room they take in addition to the room amount. Im still waiting to see if it will be credited back. We had two rooms so double that they took. Until i asked about it on my bank account they said its a deposit and will be refunded when we leave. That was two days ago and still no refund.

Non satisfait

Customer review rating 1.0/5

D. Business - 13/12/2019 Confirmed reviews ALL

Pas satisfait.

Value for money

Customer review rating 3.5/5

Deddy Business - 18/11/2019 Confirmed reviews ALL

My stay was good even though with few small problems. The good thing for this hotel is the location is very near the metro, only need to walk 1-2 minutes. Some restaurants nearby but we didn't try it.

It was very unpleasant with poor customer service and safety

Customer review rating 0.5/5

Beatrice Business - 23/10/2019 Confirmed reviews ALL

The room provided was for disabled so there was no proper bathtub with water leaking everywhere. On the first night, the receptionist actually gave my keycard to another customer so the customer entered my room by accident with my keycard which is extremely dangerous. The fire alarm rang at 4 am that same night which resulted in poor sleep. On another day, the receptionist also called my room at 6 am although I did not ask for morning call service, disrupting my sleep. The lift was not working and when I told the receptionist, he insisted that it was and was really rude to me until more guests told him that it is not working. The locker at the luggage room was also not working so we had to wait for some time to get that sorted out while we were rushing for the train. The breakfast is one of the worst in all similar Ibis hotel that I have stayed before. Overall, the cleanliness, customer service and overall experience was very poor, unsafe and unfriendly.

bad management at the hotel

Customer review rating 2.0/5

Yiqian Business - 21/10/2019 Confirmed reviews ALL

- the hotel room was quite old - facilities are outdated, e.g. elevator was broken in the week that I stayed - The management staff were rude sometimes (perhaps due to language issues_ - breakfast: lack of options, bad quality

Mr

Customer review rating 1.5/5

Bill Business - 02/10/2019 Confirmed reviews ALL

Lift malfunction. Second lift not working at all. Fleas in bed for both my bed and my colleagues bed.

Satisfaction

Customer review rating 4.0/5

Ferdinand Couples - 22/09/2019 Confirmed reviews ALL

It was very good without any problem at all.

not every good

Customer review rating 2.5/5

Aamir W. Business - 17/09/2019 Confirmed reviews ALL

lift was not working properly and one evening after a long day when I came back I had to climb 6 floors on reaching my room the key did not work I came down again and climbed 6 floors to my room. the bath rooms were smelly

Everything was good.. Apart from lift which had problems all the time.

Customer review rating 3.5/5

Arnav Couples - 12/09/2019 Confirmed reviews ALL

We stayed for 4 nights, everything else was good apart from elevator which did not every now and then.. and specially when I had to checkout the final day with heavy luggage I had to walk the stairs all the way from 3rd floor. Very inconvenient.this much time to fix an elevator is not acceptable. But the location is just perfect next to metro.

BAD

Customer review rating 2.0/5

Thierry G. Business - 04/09/2019 Confirmed reviews ALL

loud unidentifiable noise during the night maybe elevator doors blocked bathroom was clean but the joints were filthy. Also I forgot an adaptor and its impossible to reach them by phone

Below expectations for a budget hotel

Customer review rating 2.0/5

Anonymous Families - 28/08/2019 Confirmed reviews ALL

Staff were non-attentive and unfriendly apart from the nice lady who checked us in. Hotel lobby was fine. Of the two lifts, one was not only out of order but the one that did work needed the button pressed continuously for it to be able to continue to call the lift. We were dissapointed to not have USB chargers in the room as we didn't carry a plug converter. We asked at reception and it was suggested that we go to the cyber cafe to buy an adaptor which was vague and not very helpful. Our bathroom had a sizable patch of mould on the ceiling above the shower which could have easily been cleaned off with mould spray and had clearly grown over a long period of time. When we went to check out both members of staff failed to smile and when I waited outside for my lift the female receptionist was behind me having a cigarette which I dont think is professional. We will not be returning.

Excellent

Customer review rating 5.0/5

Nmp Families - 03/08/2019 Confirmed reviews ALL

The staff were friendly and professional and very helpful. The room was cleaned every day, every time we come back clean room and fresh linen and towels. I would recommend the hotel to anyone. Excellent service and very appreciated.

Room big enough.

TripAdvisor rating 3.0/5

Patrick N Couples - 27/10/2018 TripAdvisor review

Room is well arranged. Hotel is well located, close to buses and metro. No room service, no service at the bar to eat a little thing for an Accor hotel that's very poor. They pretended that a break down of the elevator was the reason for not serving items on the hotel card. This hotel should organize for improvement the respect and the quality of its services.

far below Accor/Ibis standards

TripAdvisor rating 2.0/5

danielem938 Family - 24/10/2018 TripAdvisor review

I've had booked a room for 3. - The sofa bed was still closed and we prepared it ourselves. - We only had two mid size towels in the hotel. When I ask at the reception the first night they gave me 1 other mid size and only two smalls. The day after the cleaners took away all the extra I did ask and left again two mid size towles. When I did ask again at receptions they gave me just one big towel and said that they "DID NOT HAVE" the small ones. - We found often the person in charge at the reception watching the tv or sitting at the bar drinking. - Very little courtesy was showed at any request- There is no service to leaving the luggage. You have to pay a store INSIDE the hotel to leave them while they could have used the same room just to store custmers baggages as any other hotels do.- I ask for late checkout being a Gold Member. They gave me just 1hr extra while I ask for 3hrs. They told me that they have given it already to too many people (not GOLD members) therefore they could not afford more rooms on late checkout becasue the hotel was fully booked. While I was checking out at 10am a guy enter the hotel asking for availability of a room and they confirmed that they had a rooms available and checkin could have been done at 12am. So they lied saying that the hotel was fully booked and they lied saying to not be able to give extra hours for late checkout. - Altought they claim to have confortable matress in my opinion they were not the standard ones that Ibis has. Very uncofortable.

Excellent customer Service

TripAdvisor rating 5.0/5

brice180 Friends getaway - 05/09/2018 TripAdvisor review

I recently stayed at Ibis Paris Pantin Eglise and the was amazed by the warm welcome of all the staff from front to the housekeeping staff. The rooms were cleaned and well ventilated. The hotel is located within less than 1 minute from the metro station which makes it very pleasant to visit Paris on public transport. The breakfast is fully continental with everything you can possibly think of. I will definitely recommend this hotel to Paris tourists. It is valued for money

not worth to stay

TripAdvisor rating 1.0/5

831sudhakar Family - 05/06/2018 TripAdvisor review

I have stayed two nights and rooms are not clean and it was rusted as well as with warter flo marks on wall corners. Staffs are not at all friendly to customers. Not even keetle provision to make hot water for kids .. I wotn suggest to any of my friends.

Dear Sudhakar R, You took the time to share your impressions after your recent stay at the Ibis Paris Pantin Eglise hotel and I thank you for that. Our service has not fully met your expectations and I apologize for the malfunctions you have noted. Be convinced that the mixed impression you have today does not reflect the efforts of our team every day. You will also be able to observe, by reading the comments left on the Ibis Paris Pantin by the community of Internet users, that our team is regularly praised for its welcome and kindness. Also note that our Group is studying a medium-term renovation project that will allow us to significantly improve our product. We hope you will trust us on your next visit to the Pantin area and that we will have the opportunity to show you our hotel in a better light. In the meantime, I wish you, Dear Sudhakar R, an excellent continuation. Amadou DIAGNE. General Manager – Ibis Paris Pantin Eglise.

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