everything old, dirty, really bad comparing to many other ibis hotels in europe

The building is very old, the rooms too. Bad lighting in the room and bathrooms, air conditioning not working, walls and floor quite worn out, room a bit dirty, daily cleaning didn't make the bed. Not at all impressive. The only advantage is that the Église Pantin metro station is literally outside the hotel door.

There was no pillow for the sofa bed even I asked they didn't care about pillow and Sofa bed which was broken .

No comment

Three days of site seeing. Easy connection to Paris centre with metroline 5. Helpfull hotelstaff

First time. I will come back

This was my second experience with Ibis Panting Eglise as the first one was great. The second one was less good: 1- Within 24 hours, I have experienced at least 5 times issues with the door of my room. The access card works at the lift but wasn't working at my door. 2- On Saturday evening I have requested a taxi for Sunday morning at 9.30am and surprisingly it was not done. Fortunately your two colleagues that work on Sunday morning were great have helped me to find a taxi later and I arrived at the airport on time enough.

The location is outside the main city so during the Metro strike we needed to take Uber into Paris for the main sights. This cost between €25 - €50 each way so rather expensive. The hotel room was nice size. Lots of little things were not great like window would not shut properly until maintenance fixed it and room door did not shut unless you shut it very hard. No rail to hang clothes in wardrobe of one of our two rooms. Man in reception did not give us correct information on travel in Paris a few times. Also watch out for the Deposit of about €59 a room they take in addition to the room amount. Im still waiting to see if it will be credited back. We had two rooms so double that they took. Until i asked about it on my bank account they said its a deposit and will be refunded when we leave. That was two days ago and still no refund.

Room is well arranged. Hotel is well located, close to buses and metro. No room service, no service at the bar to eat a little thing for an Accor hotel that's very poor. They pretended that a break down of the elevator was the reason for not serving items on the hotel card. This hotel should organize for improvement the respect and the quality of its services.

I've had booked a room for 3. - The sofa bed was still closed and we prepared it ourselves. - We only had two mid size towels in the hotel. When I ask at the reception the first night they gave me 1 other mid size and only two smalls. The day after the cleaners took away all the extra I did ask and left again two mid size towles. When I did ask again at receptions they gave me just one big towel and said that they "DID NOT HAVE" the small ones. - We found often the person in charge at the reception watching the tv or sitting at the bar drinking. - Very little courtesy was showed at any request- There is no service to leaving the luggage. You have to pay a store INSIDE the hotel to leave them while they could have used the same room just to store custmers baggages as any other hotels do.- I ask for late checkout being a Gold Member. They gave me just 1hr extra while I ask for 3hrs. They told me that they have given it already to too many people (not GOLD members) therefore they could not afford more rooms on late checkout becasue the hotel was fully booked. While I was checking out at 10am a guy enter the hotel asking for availability of a room and they confirmed that they had a rooms available and checkin could have been done at 12am. So they lied saying that the hotel was fully booked and they lied saying to not be able to give extra hours for late checkout. - Altought they claim to have confortable matress in my opinion they were not the standard ones that Ibis has. Very uncofortable.

I recently stayed at Ibis Paris Pantin Eglise and the was amazed by the warm welcome of all the staff from front to the housekeeping staff. The rooms were cleaned and well ventilated. The hotel is located within less than 1 minute from the metro station which makes it very pleasant to visit Paris on public transport. The breakfast is fully continental with everything you can possibly think of. I will definitely recommend this hotel to Paris tourists. It is valued for money

I have stayed two nights and rooms are not clean and it was rusted as well as with warter flo marks on wall corners. Staffs are not at all friendly to customers. Not even keetle provision to make hot water for kids .. I wotn suggest to any of my friends.

Can't fault location - Metro is 2 steps from the hotel door, very comfortable bed, windows shut the noise out, adequate bathroom and a shower. I would only add a kettle and tea&coffee facility plus some channels on TV (there were no international on mine)

Very satisfied about this perfectly well located Ibis Pantin Eglise. Tube is next door connected with all the most importants spots of Paris. Our room was very comfortable and noiseless. For sure we'll be back

Overall good hotel and helpful reception staff.A little noisy at night, given the location. Easy access to metro, team, bus, shops and restaurants. There is a public car park which is also very practical.