ibis Paris Pantin Eglise 3 stars

Customer review rating (ALL Rating) 4.0/5 837 reviews

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Description

Hotel extras

  • A super-cozy lounge area.

  • Spacious rooms that can accommodate up to 4 people

  • Hotel ideally situated next to the "Eglise de Pantin" metro station (Line 5)

  • Only 20 minutes from the Bastille and République metro stops

Our accommodation(s)

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Hotel location

ibis Paris Pantin Eglise

153, Avenue Jean Lolive
93500 PANTIN
France

GPS:48.893305, 2.413162

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Enjoy a healthy, fresh and hearty all-you-can-eat buffet breakfast for the best start to the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  837 reviews

Customer review rating 4.0/5

Andrew D. Families - Confirmed reviews ALL

Stayed with 2 children for 3 nights. Room basic but comfortable. Situated right on a Metro stop which makes navigation in central Paris and beyond very easy. Café, restaurants and supermarket situated within a short walk. Had noisy neighbours the first night but not the hotels fault. Would stay here again as the cost was very reasonable.

Dear Guest, Thank you very much for taking the time to share your feedback following your 3-night stay with your children. We are pleased to read that you found your room comfortable and appreciated our convenient location right next to a metro station, as well as the nearby cafés, restaurants, and supermarket. It is also great to know that you would consider staying with us again and that you found the value for money to be reasonable. We are sorry to hear that you were disturbed by noisy neighbours on your first night. While this is sometimes beyond our control, we understand how it can affect the quality of your stay, and we regret any inconvenience caused. We truly look forward to welcoming you and your family again for an even more enjoyable experience. Kind regards, Rym Assistant Manager

Customer review rating 3.5/5

Ruth P. C. Families - Confirmed reviews ALL

Correcta, agradable

Estimada Cliente, Muchas gracias por su comentario sobre Ibis Paris Pantin Église. Nos alegra saber que valoró nuestra ubicación, justo al lado del metro, lo que facilita los desplazamientos y hace la estancia más cómoda. Esperamos darle la bienvenida nuevamente muy pronto. Atentamente, Rym Subdirectora

Customer review rating 5.0/5

Jean-francois N. Business - Confirmed reviews ALL

Top!

Cher Monsieur N., Merci beaucoup pour votre retour ! 😊 Nous sommes ravis que vous ayez apprécié notre emplacement ainsi que la qualité de l’accueil. Vos compliments envers Marie-Ange, Rym et Olivier leur feront très plaisir et nous ne manquerons pas de les partager avec eux ! Nous prenons également note de votre remarque concernant la chambre et restons attentifs à l’amélioration continue de nos installations afin d’offrir une expérience toujours plus agréable. Au plaisir de vous accueillir de nouveau très bientôt ! Bien cordialement, Rym Adjointe de direction

Customer review rating 1.5/5

Rosie F. Couples - Confirmed reviews ALL

The bathroom had black mould in several areas over the ceiling. The beds were rock hard - I had previously stayed here in September and had no issues, but this time the bed was completely different. There was no security as there was a card tap in the lift which didn’t work, so anyone could have accessed any of the floors from the street. We stayed for 3 nights and each night someone was out in the corridor arguing, loud enough to wake you up if you were already asleep, and nothing was done about it. The hotel is definitely not a 3 star and I would avoid like the plague.

Dear guest, Thank you for taking the time to share your experience with us. We are truly sorry to learn that your stay did not meet your expectations, especially as you had been satisfied during a previous visit to our hotel. Regarding the condition of the bathroom, and in particular the presence of mold on the ceiling, please accept our sincere apologies. This situation does not reflect our usual standards of cleanliness. Your comments have been immediately forwarded to our technical department and housekeeping team so that a thorough inspection and the necessary corrective actions can be carried out. We also regret the discomfort you experienced with the bedding. Although our beds are standardized according to the IBIS brand concept, comfort can sometimes be perceived differently from one stay to another. Your feedback has been shared with management so that a verification can be conducted. Concerning security, we fully understand your concerns. The elevator card reader was indeed experiencing a temporary malfunction during your stay, and we confirm that this issue has since been addressed. The safety of our guests is an absolute priority, and we sincerely regret any inconvenience caused. Finally, we are sorry for the noise disturbances you encountered in the corridors. Our team is usually attentive to this type of situation, and we regret that these disturbances were not properly managed during your stay. Your comments have been shared with our staff in order to reinforce vigilance, particularly during the evening hours. Thank you again for your constructive feedback. We hope to have the opportunity to regain your trust during a future stay under better conditions. Best regards, Rym Deputy manager

Customer review rating 2.5/5

Philippe A. C. C. A. K. Families - Confirmed reviews ALL

Maintenance issues mentioned twice to reception, nothing done! Mold in the bathroom

Dear guest, Thank you for taking the time to share your feedback with us. We are truly sorry to learn about the issues you encountered during your stay A. sincerely regret that your experience did not meet your expectations. Please accept our apologies for the lack of responsiveness following your reports to the reception. This is not the level of service we aim to provide, A. we fully understand your disappointment. Regarding the maintenance A. cleanliness concerns, particularly the presence of mold in the bathroom, we are very sorry for this situation. This does not reflect our usual standards. Your comments have been forwarded to both our technical A. housekeeping teams so that a thorough inspection A. the necessary corrective actions can be carried out promptly. We thank you for bringing these matters to our attention, as your feedback helps us improve our services. We hope to have the opportunity to welcome you again in the future A. provide you with a much more satisfactory experience. Kind regards, Rym Deputy manager

Other web-users rate our hotel

  • 549 reviews 9/10 Location
  • 896 reviews 4.4/10 Room
  • 649 reviews 8.5/10 Service
  • 13 reviews 8.6/10 WiFi
  • 342 reviews 4.9/10 Cleanliness
  • 278 reviews 7.4/10 Breakfast
  • 229 reviews 2.5/10 Vibe
  • 104 reviews 2.4/10 Amenities

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