ibis Paris Pantin Eglise Hotel 3 stars

- the hotel room was quite old - facilities are outdated, e.g. elevator was broken in the week that I stayed - The management staff were rude sometimes (perhaps due to language issues_ - breakfast: lack of options, bad quality

Lift malfunction. Second lift not working at all. Fleas in bed for both my bed and my colleagues bed.

It was very good without any problem at all.

lift was not working properly and one evening after a long day when I came back I had to climb 6 floors on reaching my room the key did not work I came down again and climbed 6 floors to my room. the bath rooms were smelly

We stayed for 4 nights, everything else was good apart from elevator which did not every now and then.. and specially when I had to checkout the final day with heavy luggage I had to walk the stairs all the way from 3rd floor. Very inconvenient.this much time to fix an elevator is not acceptable. But the location is just perfect next to metro.

loud unidentifiable noise during the night maybe elevator doors blocked bathroom was clean but the joints were filthy. Also I forgot an adaptor and its impossible to reach them by phone

Staff were non-attentive and unfriendly apart from the nice lady who checked us in. Hotel lobby was fine. Of the two lifts, one was not only out of order but the one that did work needed the button pressed continuously for it to be able to continue to call the lift. We were dissapointed to not have USB chargers in the room as we didn't carry a plug converter. We asked at reception and it was suggested that we go to the cyber cafe to buy an adaptor which was vague and not very helpful. Our bathroom had a sizable patch of mould on the ceiling above the shower which could have easily been cleaned off with mould spray and had clearly grown over a long period of time. When we went to check out both members of staff failed to smile and when I waited outside for my lift the female receptionist was behind me having a cigarette which I dont think is professional. We will not be returning.

The staff were friendly and professional and very helpful. The room was cleaned every day, every time we come back clean room and fresh linen and towels. I would recommend the hotel to anyone. Excellent service and very appreciated.

Some noise due to deconstruction work outside. Service was fine.

Disappointing rooms, not as per photos on website, poor standard of decor/serviceability

good location and staff are helpful

Very pleasant staff were all excellent

If you want my sincere opinion, I would say Accor must do renovations on this well located hotel. Everything is out of date, long used, felt dirty even clean! You're damaging Ibis / Accor's image yourselves!

Breakfast

-The hotel does not have appropriate number of staff to respond to the needs -Only one staff to work at the reception and cover the bar and sometime dealing with room issue -Room not equips with charger at around the bed -poor air conditioning and not even working -quality of breakfast extremely poor, staff (A black woman around 55 year old) at the breakfast not professional, Should be trained to control her anger and respect clients.