Mercure Paris Porte de Pantin Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 867 reviews

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Mercure Paris Porte de Pantin Hotel - Image 1
Mercure Paris Porte de Pantin Hotel - Image 2
Mercure Paris Porte de Pantin Hotel - Image 3
Mercure Paris Porte de Pantin Hotel - Image 4
22 Avenue Jean Lolive, 93500 PANTIN, France

Description

Hotel extras

  • A 5 min. walk from the Grande Halle de La Villette, the Zenith and the Philharmonie de Paris

  • 250 meters from public transportation

  • Private parking w/ electric charging station and direct access to hotel.

  • Bar and restaurant with garden - tree-lined terrace

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with 1 double bed

Photo out of - Classic Room with 1 double bed

Available with two separate beds please specify when booking, this standard room includes a flat-screen TV, a safe, a courtesy tray with a kettle and a bathroom with a bathtub or shower.

  • Views:

    City View or Garden View

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Welcome tray

Working Area

  • Business Desk
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View or Garden View
See availabilities

Experience our enhanced-comfort room with exclusive upscale Mercure bedding and other little details that create the perfect environment for work or relaxation: rain shower, iPhone-iPad dock, Nespresso machine and minibar.

  • Views:

    City View or Garden View

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Experience our enhanced-comfort room with exclusive upscale Mercure bedding and other little details that create the perfect environment for work or relaxation: rain shower, iPhone-iPad dock, Nespresso machine and minibar.

  • Views:

    City View or Garden View

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Spacious and stylish, the Suite is composed of 3 living spaces - a bedroom, lounge and bathroom - as well as many other features, including a Balneo bathtub, rain shower, wellness products, flat-screen TV, minibar, Nespresso machine and iPhone-iPad dock.

  • Views:

    City View

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water
  • Nespresso machineAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 64'/163 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Welcome tray

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Paris Porte de Pantin Hotel

22 Avenue Jean Lolive
93500 PANTIN
France

GPS:48.890229, 2.39929

Telephone
Fax +33 1 48 44 12 17
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 123 rooms
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • 123 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat
  • Pressing Additional charge

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Express Additional charge
  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

3 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Board games available
  • Outdoor playground for children
  • Play area
  • Green area

Well-being

Fitness Center

  • On site

Sports and leisure

Tennis

  • Nearby

Gym

  • On site

Jogging track

  • Nearby

Table tennis

  • On site

Athletics stadium

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 30 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.234 ft

  • Parking pricing: 20 EUR 20 EUR Per day

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 22 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

LEGATO

Photo out of - LEGATO

Indulge in a refined tradition of cuisine. Fresh, seasonal products are preferred by our chef, Axel Ortin, who is committed to serving you a new weekly menu based on products from the market.

Cooking style
French
Chef name
Axel ORTIN
Capacity
50
Accessibility
Accessible service
22 Avenue Jean Lolive, 93500 Pantin, France
Telephone +33 1 48 91 66 00
Find out more and book
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Thematic parties and animation
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Vegetarian menu

Indulge in a refined tradition of cuisine. Fresh, seasonal products are preferred by our chef, Axel Ortin, who is committed to serving you a new weekly menu based on products from the market.

Book

Unwind in our sunny garden terrace, which has been turned into a beach this summer. For birthdays, after-work meet-ups, or an evening with friends, the Legato suits every need. On Instagram: at Legato_Paris

Standard room. Flatscreen satellite TV, direct telephone line, minibar, safe, bed with duvet, high speed internet connection. Bathroom with bathtub and hair dryer. Extra bed and WiFi available on request.

Need to get back in shape? Our gym is open 24/7. For sunny days, our courtyard terrace was transformed into a beach, with many activities to discover: bowling, ping-pong, badmington, giant Mikado, etc.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  867 reviews

Customer review rating 1.5/5

Giselle W. Families - Confirmed reviews ALL

Dear Madam, Thank you for taking the time to share your impressions regarding your stay at the Hôtel Mercure Paris Porte de Pantin. We are sincerely sorry to learn that your experience did not meet your expectations, particularly concerning the reception and the availability of your room upon your arrival. We understand that this may have been frustrating, which is why we upgraded you to a superior room as an apology for this inconvenience. Regarding the amenities in your room, we have noted your comments about the space and the supply of towels. Your feedback is valuable for improving our services. As for the breakfast, we regret that you were not satisfied with the quality and variety of the food offered. We thank you once again for your feedback, as it helps us to improve. We hope to have the opportunity to welcome you again under better conditions. Sincerely, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.5/5

Philippe B. Business - Confirmed reviews ALL

Cher Philippe B., Nous vous remercions pour votre retour positif. Votre satisfaction est notre priorité et votre commentaire nous encourage à maintenir nos standards de qualité. Bien cordialement, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.0/5

Yuxuan L. Solo - Confirmed reviews ALL

Dear Yuxuan L., Thank you for your feedback regarding your stay at our establishment. We are pleased that you enjoyed our location. However, we have noted your comments concerning the check-in time and the preparation of the room, as well as the quality of the bedding items and the lighting. We strive to provide a comfortable experience for our guests, and your feedback is valuable to us. Regarding the bathroom, we confirm that there is indeed a door separating your room from the bathroom. We hope to welcome you again very soon. Sincerely, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.0/5

Melissa L. Business - Confirmed reviews ALL

Chère Melissa L., Nous vous remercions pour votre commentaire. Nous sommes heureux d'apprendre que votre expérience a été positive. Votre satisfaction est notre priorité et nous espérons avoir le plaisir de vous accueillir à nouveau bientôt. Cordialement, Hôtel Mercure Paris Porte de Pantin

Customer review rating 1.5/5

Farshid S. Business - Confirmed reviews ALL

Hello Sir, Thank you for sharing your concerns regarding your experience with the hotel's parking system. I am sorry to hear that you did not receive a receipt, and that this has caused inconveniences in your reimbursement process. We strive to provide quality service, and I understand that communication on this issue has not been satisfactory. Your Gold member status is important to us, and we appreciate your loyalty. Please be assured that your feedback will be taken into account to improve our service in the future. However, please note that if you wished for an invoice, the payment should have been made at our reception staff. The exit terminal does not provide a receipt, and it is a distinct system. Sincerely, Hôtel Mercure Paris Porte de Pantin

Dear Madam, Thank you for taking the time to share your impressions regarding your stay at the Hôtel Mercure Paris Porte de Pantin. We are sincerely sorry to learn that your experience did not meet your expectations, particularly concerning the reception and the availability of your room upon your arrival. We understand that this may have been frustrating, which is why we upgraded you to a superior room as an apology for this inconvenience. Regarding the amenities in your room, we have noted your comments about the space and the supply of towels. Your feedback is valuable for improving our services. As for the breakfast, we regret that you were not satisfied with the quality and variety of the food offered. We thank you once again for your feedback, as it helps us to improve. We hope to have the opportunity to welcome you again under better conditions. Sincerely, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.5/5

Philippe B. Business - Confirmed reviews ALL

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Cher Philippe B., Nous vous remercions pour votre retour positif. Votre satisfaction est notre priorité et votre commentaire nous encourage à maintenir nos standards de qualité. Bien cordialement, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.0/5

Yuxuan L. Solo - Confirmed reviews ALL

Overall good. However when check-in at 10AM, I was told I should come back after 1:30PM. When I returned to the hotel at 4:00PM, I was informed the room was still not ready, which is confusing. The hotel is well located however, only paper cups provided in room, and the bedding items were not in good quality. The lightening was insufficient making the room looked dark. The bathroom doesn't have a door.

Dear Yuxuan L., Thank you for your feedback regarding your stay at our establishment. We are pleased that you enjoyed our location. However, we have noted your comments concerning the check-in time and the preparation of the room, as well as the quality of the bedding items and the lighting. We strive to provide a comfortable experience for our guests, and your feedback is valuable to us. Regarding the bathroom, we confirm that there is indeed a door separating your room from the bathroom. We hope to welcome you again very soon. Sincerely, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.0/5

Melissa L. Business - Confirmed reviews ALL

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Chère Melissa L., Nous vous remercions pour votre commentaire. Nous sommes heureux d'apprendre que votre expérience a été positive. Votre satisfaction est notre priorité et nous espérons avoir le plaisir de vous accueillir à nouveau bientôt. Cordialement, Hôtel Mercure Paris Porte de Pantin

Customer review rating 1.5/5

Farshid S. Business - Confirmed reviews ALL

The staff are not so focused and trained to be welcoming. I also had the parking machine that made me pay 12 euros without any receipt. I called the hotel 4 times and two times face to face but the same receptionist never helped me and every time tried to evade talking, he then took my parking ticket to investigate but no answer after months.

Hello Sir, Thank you for sharing your concerns regarding your experience with the hotel's parking system. I am sorry to hear that you did not receive a receipt, and that this has caused inconveniences in your reimbursement process. We strive to provide quality service, and I understand that communication on this issue has not been satisfactory. Your Gold member status is important to us, and we appreciate your loyalty. Please be assured that your feedback will be taken into account to improve our service in the future. However, please note that if you wished for an invoice, the payment should have been made at our reception staff. The exit terminal does not provide a receipt, and it is a distinct system. Sincerely, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.5/5

Alessia P. Business - Confirmed reviews ALL

Felt safe and was comfortable for where it was located, I would definitely come back!

Dear Alessia P., We sincerely thank you for your positive feedback. We are delighted to learn that you found your stay comfortable and that you felt safe. It would be a pleasure to welcome you again during your next visit. Sincerely, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.5/5

Ludwig V. L. Couples - Confirmed reviews ALL

It was our first time at the Mercure Porte de Pantin and we were satisfied of our stay.

Dear Ludwig V. L., We sincerely thank you for your positive feedback regarding your stay at the Hôtel Mercure Paris Porte de Pantin. We are delighted that our location and the comfort of our facilities contributed to your satisfaction. We hope to have the pleasure of welcoming you again. Sincerely, Hôtel Mercure Paris Porte de Pantin

Customer review rating 2.5/5

Lee W. Business - Confirmed reviews ALL

Decor was dated in the rooms, matress had dents in it from so many people using the bed. Won't be staying there again. Staff were very good though.

Hello Lee W., Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, particularly regarding the decoration of the rooms and the comfort of the beds. We appreciate your positive comments about our staff and we hope that you will give us another chance in the future. Sincerely, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.0/5

M R. Couples - Confirmed reviews ALL

We had a privilege suite. Accommodation was very good. Bed was comfortable and bathroom area spacious. Hand held shower had good power and temperature but rainfall shower more feeble. Jet bath was very appreciated after lengthy walks around Paris. Breakfast was satisfactory. Plenty of bread and pastries, cheeses and meats. Coffee machine and limited teas. Fruit salad, natural yogurt and orange juice not always available during busy times. Hotel is a good location for metro station. However very busy at times.

Dear M R., Thank you for your kind feedback regarding your recent stay at Hôtel Mercure Paris Porte de Pantin. We are pleased to hear that you found your privilege suite comfortable and that the amenities, particularly the jet bath, enhanced your experience after exploring Paris. We appreciate your comments about breakfast and the availability of certain items during peak times. Your insights are valuable as we continuously strive to improve our services. Additionally, we acknowledge the busyness of our location, which can be both a convenience and a challenge. We hope to welcome you back in the future for another enjoyable stay. Best regards, Hôtel Mercure Paris Porte de Pantin

Customer review rating 3.5/5

Stephen T. Couples - Confirmed reviews ALL

All the staff were lovely and friendly, especially the young man who made our mojitos. He also served us our evening meal.

Cher Stephen T., Merci d'avoir pris le temps de partager vos retours. Nous sommes ravis d'apprendre que vous avez trouvé la chambre propre et confortable, et nous vous remercions pour vos compliments concernant notre personnel. Vos remarques concernant l'emplacement des toilettes ont été prises en compte, et nous en tiendrons compte. Nous nous efforçons de fournir une expérience agréable à tous nos clients, et vos commentaires nous aident dans cette démarche. Cordialement, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.0/5

Noel M. Couples - Confirmed reviews ALL

A pleasant one night stay to attend a concert at the nearby La Philharmonie. Easily reached by public transport with a short walk to the concert venue.

Dear Noel M., Thank you for your positive feedback. We are delighted to hear you enjoyed your stay and found our location convenient for attending the concert at La Philharmonie. We appreciate your kind words and look forward to welcoming you back in the future. Best regards, Hôtel Mercure Paris Porte de Pantin

Customer review rating 2.5/5

Adedapo A. Couples - Confirmed reviews ALL

We were not too impressed with the hotel as we expected more based on the brand and price. We saw dust on some items in the room. Fittings and rug looked old. And also no wardrobes

Dear Adedapo A., Thank you for sharing your feedback. We regret that your experience did not meet your expectations, particularly regarding the cleanliness and condition of the room. Your comments are invaluable as we strive to enhance our services and accommodations. Best regards, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.5/5

Pamela M. Couples - Confirmed reviews ALL

All Staff came into contact with were so helpful and polite, Hotel as excellent Metro, Bus & Trams within 2 minutes walk. Will stay again at this Hotel

Dear Pamela M., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff helpful and that our location was convenient for your travel needs. We look forward to welcoming you back to Hôtel Mercure Paris Porte de Pantin. Best regards, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.0/5

Helena P. Business - Confirmed reviews ALL

Inside Hotel was nice. But outside of hotel had homeless people

Dear Helena P., We thank you for your comments. We appreciate your positive remarks regarding the interior of the hotel. Sincerely, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.0/5

Narisetti R. Families - Confirmed reviews ALL

Stayed for a week with my two daughters in two rooms on the 8th floor. It is a suburb of Paris but well connected with M5 metro and the tram and also short walk from RER/SCNF train. Hotel is clean and staff is friendly and attentive. Breakfast is good. Rooms are on small side and while there is a large window that can be opened, the a/c is minimal so summer nights can get hot. And open windows does mean bugs!

Dear Narisetti R., Thank you for your kind words regarding our staff and the convenience of our location. We are pleased to hear that you and your daughters enjoyed your week-long stay and appreciated our cleanliness and attentive service. We acknowledge your comments about the room size and air conditioning. While we strive to provide a comfortable environment, we recognize the challenges posed during hot summer nights. Your feedback regarding the air conditioning and window openings is invaluable and will be taken into account for future considerations. Thank you once again for your review. We hope to welcome you back in the future. Best regards, Hôtel Mercure Paris Porte de Pantin

Customer review rating 0.5/5

Paul M. Business - Confirmed reviews ALL

The rooms and bathrooms are very cramped. The breakfast included powdered eggs that had been rehydrated. Look elsewhere.

Dear Paul M., Thank you for sharing your feedback regarding your recent stay. I regret to hear that the accommodations did not meet your expectations and that the breakfast did not satisfy your needs. However, please note that our scrambled eggs are not made from powdered eggs. Your comments are valuable as we continuously strive to enhance our services. Best regards, Hôtel Mercure Paris Porte de Pantin

Customer review rating 5.0/5

Hassan A. Families - Confirmed reviews ALL

We had a wonderful stay. A special thank you to David for his outstanding customer service. He was friendly, professional, and always helpful. The room was clean, comfortable, and the air conditioning worked perfectly during the hot summer weather. We highly recommend this hotel and would happily stay here again.

Dear Hassan A., Thank you for your kind words regarding your recent stay at Hôtel Mercure Paris Porte de Pantin. We are delighted to hear that you found our rooms to be clean and comfortable, and that the air conditioning provided you with relief during the summer heat. Your positive feedback about David's exceptional customer service will be shared with our team, as we strive to ensure all guests receive a memorable experience. We look forward to welcoming you back on your next visit. Best regards, Hôtel Mercure Paris Porte de Pantin

Customer review rating 5.0/5

James S. Business - Confirmed reviews ALL

Nice campus and a clean room. I had some issues with a slight sewage smell in the bathroom but no big deal. AC wasn’t super powerful but worked well enough for me to get a great sleep. Thank you!

Dear James S., Thank you for your kind remarks about our clean accommodations and pleasant environment. We appreciate your feedback regarding the bathroom odor and air conditioning; your insights are invaluable as we strive to enhance guest experiences. Best regards, Hôtel Mercure Paris Porte de Pantin

Customer review rating 3.5/5

Annika L. Couples - Confirmed reviews ALL

The receptionist seemed to be bothered that we were there, didn’t even tell us about the gym or any of the usual introductions. I have consistently received a warmer welcome at the F1s.

Dear Annika L., Thank you for sharing your feedback regarding your recent experience at our hotel. We strive to provide a welcoming atmosphere, and I regret that your reception did not meet your expectations. Your comments will be taken into consideration as we continually aim to improve our service. Goodbye and best regards, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.5/5

Mark I. Business - Confirmed reviews ALL

My second visit to this property. Superb service. Very well appointed rooms which are spotlessly clean. Quiet with great air conditioning. Super breakfast selection.

Dear Mark I., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our service, accommodations, and breakfast selection. Your satisfaction is our priority, and we appreciate your continued patronage. Best regards, Hôtel Mercure Paris Porte de Pantin

Other web-users rate our hotel

  • 196 reviews 8.6/10 Location
  • 459 reviews 6.3/10 Room
  • 444 reviews 8.2/10 Service
  • 5 reviews 2.9/10 WiFi
  • 189 reviews 7.8/10 Breakfast
  • 169 reviews 6.5/10 Cleanliness
  • 105 reviews 3.8/10 Food
  • 25 reviews 4.7/10 Bar

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