Mercure Paris Porte de Pantin Hotel

Mercure Paris Porte de Pantin Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 831 reviews

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Description

Hotel extras

  • A 5 min. walk from the Grande Halle de La Villette, the Zenith and the Philharmonie de Paris

  • 250 meters from public transportation

  • Private parking w/ electric charging station and direct access to hotel.

  • Bar and restaurant with garden - tree-lined terrace

  • ALLSAFE label

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Paris Porte de Pantin Hotel

22 Avenue Jean Lolive
93500 PANTIN
France

Telephone +33 1 48 91 66 00

Fax +33 1 48 44 12 17

  • CHATELET-PORTE DE PANTIN:  LIGNE 75 STATION PORTE DE PANTIN

  • HOCHE:  LIGNE 5 STATION HOCHE

  • BY RER:  RER E GARE DE PANTIN

  • TRAMWAY T3b:  T3 PORTE DE PANTIN

  • By plane

    PARIS ORLY At 35km / 21.88 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 15km / 9.38 miles

  • By helicopter

    Le bourget At 11km / 6.88 miles

  • By train

    PARIS EST At 3km / 1.88 miles

  • By train

    PARIS NORD At 3km / 1.88 miles

GPS:48.890229, 2.39929

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Legato

Our new bar lounge and restaurant LEGATO welcomes you to its warm and cozy surroundings. Let yourself be tempted by our seasonal menu of dishes made with fresh produce, accompanied by our Grands Vins Mercure and seasonal cocktails.

Our accommodation(s)

Choose from the various room categories available: Standard Room with a view of our garden or the Parc de La Villette, or a Suite with a view of the Parc de La Villette.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  831 reviews

TripAdvisor Rating  4.0/5  218 reviews

Certificate of excellence 2022

Overpriced

Customer review rating 3.0/5

Balazs Business - Confirmed reviews ALL

The breakfast was beautiful, anyhow, there were no wardrobe in the room with hangers. The gentleman in the reception could not find the country code of Hungary, and he set a receipt for a wrong address. Overall, this was not a cheap accommodation.

Monsieur G. Nous vous remercions pour vos commentaires suite à votre séjour à l'Hôtel Mercure Paris Porte de Pantin. Comptez sur nous pour améliorer la qualité des prestations évoquées afin de vous garantir une expérience à la hauteur de vos attentes :) A très vite, La Direction Mercure Paris Porte de Pantin

Well located but very small rooms.

Customer review rating 3.5/5

Dirck Z. Families - Confirmed reviews ALL

Rooms are too small to be honest. But the personnel is nice, attentive and professional. I know Paris is expensive regarding hotels, but for Eur 105 per night I would expect a bigger room. But the hotel is located very close to a supermarket, a metro station, a pharmacy and a bakery. So all in all it was okay and the rooms are clean.

Monsieur Z. Nous vous remercions pour vos commentaires suite à votre séjour à l'Hôtel Mercure Paris Porte de Pantin. Comptez sur nous pour améliorer la qualité des prestations évoquées afin de vous garantir une expérience à la hauteur de vos attentes :) A très vite, La Direction Mercure Paris Porte de Pantin

Clean rooms - lovely staff

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Really good. Liked the hotel & its location was great

Dear IAN L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Mercure Paris Porte de Pantin

Room had some repairs to be done.

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

From the human point of view, it was OK. The room looked like a construction site. Broken window, no covered pipe below sink, bathtub with no finished side-covers, toilets with non-fixed piece where we sit. I was not expecting too much, but such small details are non-go for the quality of Mercure hotel line.

Dear EDGAR F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction Mercure Paris Porte de Pantin

OK

Customer review rating 4.5/5

Bob Couples - Confirmed reviews ALL

Excellent

Dear ROBERT S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Mercure Paris Porte de Pantin

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