Mercure Paris Porte de Pantin Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 786 reviews

Mercure Paris Porte de Pantin Hotel - Image 1
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Description

Hotel extras

  • A 5 min. walk from the Grande Halle de La Villette, the Zenith and the Philharmonie de Paris

  • 250 meters from public transportation

  • Private parking w/ electric charging station and direct access to hotel.

  • Bar and restaurant with garden - tree-lined terrace

Our accommodation(s)

Hotel location

Mercure Paris Porte de Pantin Hotel

22 Avenue Jean Lolive
93500 PANTIN
France

GPS:48.890229, 2.39929

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Legato

Our new bar lounge and restaurant LEGATO welcomes you to its warm and cozy surroundings. Let yourself be tempted by our seasonal menu of dishes made with fresh produce, accompanied by our Grands Vins Mercure and seasonal cocktails.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  786 reviews

Customer review rating 2.0/5

Xavier E. Business - Confirmed reviews ALL

Gym closed, projects on going, no resto.. was not announced in davance. I would choose other Mercure

Dear Xavier E., Thank you for your feedback regarding your recent stay. We apologize for any inconvenience caused by ongoing projects and the closure of our gym , which were not communicated in advance. We inform you that the restaurant wasn't closed. Your comments are valued as we strive to improve our guest experience. Goodbye, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.5/5

Carline F. Couples - Confirmed reviews ALL

The reception was great for the check in except some lack of understanding during the check out with the receptionist asking to pay out some remaining bills but after a support with her manager, she discovered her mistake

Chère Carline F., Nous vous remercions pour vos retours concernant votre récent séjour. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement et notre confort. Nous vous remercions de votre compréhension durant le processus de départ et nous veillerons à ce que notre équipe reçoive des conseils appropriés pour améliorer notre service. Au revoir, Hôtel Mercure Paris Porte de Pantin

Customer review rating 3.5/5

Julie V. Business - Confirmed reviews ALL

i liked everything but restaurant menu so poor. Needs to considers more dishes.

Chère Julie V., Nous vous remercions pour vos commentaires concernant votre récent séjour parmi nous. Nous apprécions vos remarques positives sur notre emplacement. Nous comprenons vos préoccupations concernant le menu du restaurant et prendrons vos suggestions en considération alors que nous nous efforçons continuellement d'améliorer nos offres. Cordialement, Hôtel Mercure Paris Porte de Pantin

Customer review rating 5.0/5

Iain K. Couples - Confirmed reviews ALL

Visit Paris for a gig… wanted somewhere close to the venue

Dear Iain K., Thank you for your positive feedback. We are delighted to hear that our location was convenient for your visit to Paris. It is our pleasure to provide a comfortable stay for our guests. Best regards, Hôtel Mercure Paris Porte de Pantin

Customer review rating 0.5/5

William K. Families - Confirmed reviews ALL

after the first day of arrival I mentioned to the reception that the toilets were smelling, the smell was diffusing in the room. After acknowledgement, nothing was done to propose an laternative or to solve the issue.

Cher William K., Merci d'avoir partagé votre expérience. Nous vous prions de bien vouloir nous excuser pour les désagréments que vous avez rencontrés durant votre séjour. Vos commentaires concernant l'odeur dans la suite ont été pris en compte, et nous prenons ces préoccupations très au sérieux. Nous apprécions votre compréhension et espérons mieux vous servir à l'avenir. Cordialement, Hôtel Mercure Paris Porte de Pantin

Other web-users rate our hotel

  • 194 reviews 8.5/10 Location
  • 441 reviews 6.4/10 Room
  • 452 reviews 8.6/10 Service
  • 6 reviews 5.6/10 WiFi
  • 193 reviews 8.3/10 Breakfast
  • 160 reviews 5.9/10 Cleanliness
  • 92 reviews 4.5/10 Food

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