Mercure Paris Porte de Pantin Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 736 reviews

Mercure Paris Porte de Pantin Hotel - Image 1
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Description

Hotel extras

  • A 5 min. walk from the Grande Halle de La Villette, the Zenith and the Philharmonie de Paris

  • 250 meters from public transportation

  • Private parking w/ electric charging station and direct access to hotel.

  • Bar and restaurant with garden - tree-lined terrace

Our accommodation(s)

Hotel location

Mercure Paris Porte de Pantin Hotel

22 Avenue Jean Lolive
93500 PANTIN
France

GPS:48.890229, 2.39929

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LEGATO

Indulge in a refined tradition of cuisine. Fresh, seasonal products are preferred by our chef, Axel Ortin, who is committed to serving you a new weekly menu based on products from the market.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  736 reviews

Customer review rating 2.5/5

Julia N. Families - Confirmed reviews ALL

Smaller room than I had at Mercure Villette but more expensive. Uninspiring view of Hotel Ibis in front of my window. We ate in the hotel the first night, which was frankly awful. I have reviewed in Trip Advisor. Breakfast not as good as I’ve had in Ibis plus male staff not very friendly. That being said the reception area is good, and the location ditto for my needs. Garden very pretty and will be lovely to use once the seats have been cleaned.

Dear Julia N., Thank you for taking the time to share your feedback regarding your recent stay with us. I regret to learn that your experience did not meet your expectations, particularly concerning the room size and view, as well as the dining options. Your comments about the breakfast and staff demeanor will be noted as we continually strive to enhance our service quality. I appreciate your positive remarks about our reception area and garden. We are committed to providing a pleasant environment for our guests and will ensure that your concerns are addressed. Thank you once again for your insights. Best regards, Hôtel Mercure Paris Porte de Pantin

Customer review rating 5.0/5

Oana H. Families - Confirmed reviews ALL

Everything went smoothly, from the parking, to the check-in and the rest. The breakfast was delicious and well-stocked

Dear Oana H., Thank you for your kind feedback. We are delighted to hear that you enjoyed a comfortable stay and found our services, including breakfast, to your satisfaction. We appreciate your comments and look forward to welcoming you back in the future. Best regards, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.0/5

Francisco C. Solo - Confirmed reviews ALL

Comfy hotel, very nice people at the reception,

Dear Francisco C., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel comfortable and appreciated the friendly service from our reception team. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Hôtel Mercure Paris Porte de Pantin

Customer review rating 4.5/5

Alexander M. Friends - Confirmed reviews ALL

We went to the France v England six nations match with England Rugby Travel who booked the Saturday night. We added Friday and Sunday nights and reception kept us in the same rooms for all the nights. The metro was close and we travelled around Paris and to the game easily.

Dear Alexander M., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our reception team was able to accommodate your request for the same rooms during your stay and that you found the metro access convenient for your travels around Paris. We hope to welcome you back for another enjoyable experience in the future. Best regards, Hôtel Mercure Paris Porte de Pantin

Customer review rating 2.0/5

Xavier E. Business - Confirmed reviews ALL

Gym closed, projects on going, no resto.. was not announced in davance. I would choose other Mercure

Dear Xavier E., Thank you for your feedback regarding your recent stay. We apologize for any inconvenience caused by ongoing projects and the closure of our gym , which were not communicated in advance. We inform you that the restaurant wasn't closed. Your comments are valued as we strive to improve our guest experience. Goodbye, Hôtel Mercure Paris Porte de Pantin

Other web-users rate our hotel

  • 188 reviews 8.4/10 Location
  • 428 reviews 6.4/10 Room
  • 432 reviews 9/10 Service
  • 6 reviews 5.6/10 WiFi
  • 193 reviews 8.4/10 Breakfast
  • 160 reviews 5.1/10 Cleanliness
  • 91 reviews 4.5/10 Food
  • 9 reviews 3/10 Wellness Area

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