Mercure Paris Porte de Pantin Hotel 4 stars

Customer review rating 4.3/5 2,683 reviews

ALLSAFE approved hotel

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Mercure Paris Porte de Pantin Hotel
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+ 23 Services

Hotel extras

  • A 5 min. walk from the Grande Halle de La Villette, the Zenith and the Philharmonie de Paris

  • 250 meters from public transportation

  • Private parking w/ electric charging station and direct access to hotel.

  • Bar and restaurant with garden - tree-lined terrace

  • ALLSAFE label

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machinePaying
Leisure and activities
  • Fitness centre
  • Outdoor playground for children
  • Tennis
  • Other sports activities
Business services
  • 3 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Paris Porte de Pantin Hotel

22 Avenue Jean Lolive
93500 pantin
france

Tel: +33148916600

Fax: (+33)1/48441217

Check-in from 14h00

Check out up to 12h00

  • CHATELET-PORTE DE PANTIN :  LIGNE 75 STATION PORTE DE PANTIN

  • HOCHE :  LIGNE 5 STATION HOCHE

  • BY RER :  RER E GARE DE PANTIN

  • TRAMWAY T3b :  T3 PORTE DE PANTIN

  • By plane

    PARIS ORLY At 35km / 21.88 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 15km / 9.38 miles

  • By helicopter

    Le bourget At 11km / 6.88 miles

  • By train

    PARIS EST At 3km / 1.88 miles

  • By train

    PARIS NORD At 3km / 1.88 miles

GPS :48.890229, 2.39929

Our accommodation(s)

Choose from the various room categories available: Standard Room with a view of our garden or the Parc de La Villette, or a Suite with a view of the Parc de La Villette.

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Classic Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Privilege Room with twin beds

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Views: City View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)
Rooms

Our restaurants and bars

LEGATO

Type of cuisine: French

Our new bar lounge and restaurant LEGATO welcomes you to its warm and cozy surroundings. Let yourself be tempted by our seasonal menu of dishes made with fresh produce, accompanied by our Grands Vins Mercure and seasonal cocktails.

Menu (PDF)

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Choose a relaxing bar for cocktail time.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 140

  • Maximum capacity: 110 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Paris Porte de Pantin Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,683 reviews

tripadvisor

TripAdvisor Rating 4.0/5

184 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

good stay

Customer review rating 4.0/5

Anonymous Business - 10/02/2021 Confirmed reviews ALL

conveniently located if you work North of Paris and want to go downtown by bike.

Dear LIEVEN D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A comfortable stay in unusual Covid circumstances

Customer review rating 4.0/5

Stephen M. Couples - 05/10/2020 Confirmed reviews ALL

Know the hotel well, good location on peripherique, car park, and close to Metro.

Excellent

Customer review rating 4.5/5

Michael P. Families - 01/08/2020 Confirmed reviews ALL

Very nice hotel and great staff. They were very careful when serving anything to us. It is very appreciated especially when covid 19 is out there. Washing their hands everytime they served someone. Even though they were wearing masks, you could actually feel they were smiling underneath, which is greatly appreciated. Room was really nice and confortable.

Dear MICHAEL P., We are really pleased to read that you were so well taken care of, and that you enjoyed your experience with us. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one :-) Sincerely, Camille Deputy Manager
Customer review rating 1.5/5

Anonymous Families - 24/07/2020 Confirmed reviews ALL

Not good as we had a very bad 2first nights ( the air conditioning was not working) we had no soap in the bathroom)

Dear ARMAND N., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

good stay

Customer review rating 4.5/5

Y G. Business - 27/02/2020 Confirmed reviews ALL

Great attention

Very good stay

Customer review rating 4.0/5

Armand N. Couples - 16/02/2020 Confirmed reviews ALL

Very friendly staff, clean room, nice car park

Dear ARMAND N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 3.5/5

Curt Business - 27/01/2020 Confirmed reviews ALL

The hotel is conveniently located close to the porte de Pantin. Rooms to the back are quiet. Negative: difficult to get a strong shower stream already on the third floor.... and there are nine....

Good hotel, well located, handy parking, close to public transport links.

Customer review rating 4.0/5

Stephen M. Couples - 20/01/2020 Confirmed reviews ALL

We are frequent stayers at the Mercure Porte de Pantin. It has a very good on site car park, is right on the periferique, and four minutes walk from the Metro. Small clean rooms, no restaurant at weekends, you need to ask for a bath if you prefer to shower only.

Hotel decent with comfy bed

Customer review rating 4.0/5

Jerry P. Couples - 02/01/2020 Confirmed reviews ALL

Paris transport was on strike, made the choice of the hotel location tricky, bar usually closed for no reason, restaurant closed for two weeks. But room was good quality, and cosy.

Very good

Customer review rating 5.0/5

Imen Solo - 28/12/2019 Confirmed reviews ALL

Really i enjoy my stay in your hotel, and I like the staff, they are all friendly confortable room .

Customer review rating 4.0/5

Anonymous Business - 10/12/2019 Confirmed reviews ALL

Hotel provided everything I needed for my stay. I was very grateful for the early check in, having flown in from the states that morning.

Dear SUJAN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Assistant de direction

Quality and warmly experience

Customer review rating 4.5/5

Alvaro B. Business - 09/12/2019 Confirmed reviews ALL

Everything was quite well, the room and the all the services, including the breakfast and the welcome drink, special mention to Priscilla, at the reception desk, who kindly made a warmly experience providing all the information and management to make my staying at the best standard.

Dear ALVARO B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and espcially Priscila as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Assistant de direction

Decent

Customer review rating 4.0/5

J Business - 22/11/2019 Confirmed reviews ALL

Overall a pleasant stay at the hotel. Room was nicely furnished. Breakfast was good. Staff were largely friendly. On the day of my check out, however, there were three female receptionists at the front desk - one of whom (the one of did my check out) appeared curt and unfriendly.

Nice hotel even a bit outsiden city center

TripAdvisor rating 4.0/5

Georg_hein Business - 02/10/2019 TripAdvisor review

Nice hotel, in good shape, and the service was okay. I will absolutely recomend this hotel, even the purpose is to visit Paris Center and see all the famous atractions. The Metro is not far away and transport you easily all over.

Dear George, Thank you for your lovely feedback. We are pleased to read that you were so well taken care of, and that you enjoyed your experience with us. We look forward to welcoming you back again for a next travel in Paris. Regards, Camille Deputy Manager

Good hotel / nice stay

TripAdvisor rating 4.0/5

kimcl2017 Business - 30/03/2019 TripAdvisor review

Nice and very friendly, helpful stff /people. The hotel is clean and well kept overall. Rooms and bathroom are well maintained / for some they have been recently refurbished. WiFi is good and all in all good price /quality.

Dear Kim, Thank you for your kind review following your visit to Mercure Paris Porte de Pantin. We are pleased to read that you were so well taken care of, and that you enjoyed your experience with us. We look forward to welcoming you back again in the near future. Warm regards, Camille Deputy Manager

Bad experience

TripAdvisor rating 1.0/5

Hicham M Business - 18/12/2018 TripAdvisor review

This hotel is not well managed. Should avoid if you care about service and especially if you are used to exclusive Accord Hotels service. Dishes from next room’s morning breakfast stayed outside my door all night and I had to walk through it the next day

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Boulch

Pleasant stay

TripAdvisor rating 5.0/5

BackPacker267490 Business - 16/07/2018 TripAdvisor review

Business trip, the hotel was well located. Breakfast very good. I enjoy my stay, the staff was helpful and prepared to assist. The hotel has a nice terrace where, if the weather allows you can enjoy the sun and a drink/bite.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Paris porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Boulch

Nice

TripAdvisor rating 5.0/5

ionro Family - 13/03/2018 TripAdvisor review

It was a nice stay. We came with a 1-year old child and had everything needed for a comfortable stay for him and us. The restaurant was OK too. The location is pretty quiet. Good Wi-Fi and a huge LCD TV in the room.

Dear Ionro, Thank your for your comments after your stay at Mercure Paris Porte de Pantin. It is a real pleasure to read positive feedback like this. Your comments will be share at all our staff. We hope to welcome you soon. We are working on our new terrasse, we will be very happy to make you discover this place :) Have a nice weekend. Regards Grégory Champenois, general manager.

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