Mercure Paris Porte de Pantin Hotel 4 stars

Name: Mercure Paris Porte de Pantin Hotel
Address: PANTIN, 93500, FRANCE
Telephone: (+33)1/48916600
Rating: 4.3

Customer review rating 4.3/5 2,867 reviews

ALLSAFE approved hotel

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+ 20 Services

Mercure Paris Porte de Pantin Hotel

Hotel for travellers looking for local and authentic experiences

Take time from your business or family trip to relax by the Parc de la Villette. Near the Zenith, the 4-star Mercure Porte de Pantin provides moments of relaxation, away from the city's hustle & bustle.

Olivier Boulch, Hotel Manager

With renovated rooms and suites in a chic, modern style and views of the Philharmonie de Paris, this hotel boasts a privileged location close to the Zénith, the Halles de la Villette and the Cité des Sciences. Well-served by public transport, the hotel is a lively spot thanks to its restaurant with a garden terrace in the summer offering refined, authentic cuisine, relaxation areas and a cozy bar. Enjoy a varied breakfast before heading out to explore the capital.

The Mercure hotel is near public transport links (Metro line 5 - Tram T3b - Gare du Nord and Gare de l'Est train stations) providing quick access to the heart of Paris or events at the Stade de France. Enjoy a stroll in the nearby Parc de la Villette

Benefit from your business or family trip to discover the Parc de la Villette, Science City, the Geode, the Air and Space Museum... so much to discover around and about the hotel located close to the Zenith.

Hotel extras

A 5 min. walk from the Grande Halle de La Villette, the Zenith and the Philharmonie de Paris
250 meters from public transportation
Private parking w/ electric charging station and direct access to hotel.
Bar and restaurant with garden - tree-lined terrace
ALLSAFE label

Hotel location

Mercure Paris Porte de Pantin Hotel

22 Avenue Jean Lolive
93500 pantin
france

Tel: +33148916600

Fax: (+33)1/48441217

Check-in from 14h00

Check out up to 12h00

CHATELET-PORTE DE PANTIN : LIGNE 75 STATION PORTE DE PANTIN
HOCHE : LIGNE 5 STATION HOCHE
BY RER : RER E GARE DE PANTIN
TRAMWAY T3b : T3 PORTE DE PANTIN

By plane
PARIS ORLY At 35km / 21.88 miles
By plane
PARIS ROISSY CHARLES DE GAULLE At 15km / 9.38 miles
By helicopter
Le bourget At 11km / 6.88 miles
By train
PARIS EST At 3km / 1.88 miles
By train
PARIS NORD At 3km / 1.88 miles

GPS :48.890229, 2.39929

Hotel services

Legato

Our new bar lounge and restaurant LEGATO welcomes you to its warm and cozy surroundings. Let yourself be tempted by our seasonal menu of dishes made with fresh produce, accompanied by our Grands Vins Mercure and seasonal cocktails.

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

One Restaurant
One Bar
Snack and beverage machine
- Snack and beverage machine Additional charge
Breakfast
- Room service Additional charge
- Express Additional charge
- Buffet Additional charge
Room service
- Cold snacks
- Hot meals

3 Meeting rooms

Wheelchair accessible hotel

Hotel informations
- 123 rooms
- 4 rooms for people with reduced mobility
- No family room
- 10 connecting rooms
- 109 non-smoking rooms
- 9 floors
Languages spoken at the hotel
- Spanish
- French
- German
- English
- Arabic
Laundry / Valet Services
- Pressing Additional charge
Wi-Fi
- High speed transmission line
- WiFi in the communal areas
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
Check In & Check-out facilities
- Late Checkout
- Express check-out
- Express check-in
Luggage storage
- Luggage storage
Desk equipment available
- Shoe shine machine
- Umbrellas
Iron
- Iron at reception

Parking Additional charge
- On site
- 30 parking spaces
- Private
- Electric car recharging units 22 kVA
- Parking opened 24/7

Fitness Center
- On site

Services for children
- Board games available
- Outdoor playground for children
- Play area

Our accommodation(s)

Choose from the various room categories available: Standard Room with a view of our garden or the Parc de La Villette, or a Suite with a view of the Parc de La Villette.

Superior Room with 1 double bed

Max. number of persons: 2
Area: From 16 m² / 172 sq ft
Views: City View, Garden View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Classic Room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 16 m² / 172 sq ft
Views: Garden View, City View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Privilege Room with double bed

Max. number of persons: 2
Area: From 16 m² / 172 sq ft
Views: City View, Garden View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Classic Room with twin beds

Accessible room

Max. number of persons: 2
Area: From 16 m² / 172 sq ft
Views: Garden View, City View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Privilege Room with twin beds

Max. number of persons: 2
Area: From 16 m² / 172 sq ft
Views: City View, Garden View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Your meetings and events

Our meeting rooms

Number of meeting rooms: 3
Maximum size: 140 m²
Maximum capacity: 110 people
Maximum banquet capacity: 80 people

Find out more

Marie-laure Solo - 09/10/2021 Confirmed reviews ALL

Excellent service. All the staff at reception were fabulous . The room was clean and ready. Everything was perfect.

Dear Marie Laure S., Thank you for your kind review following your visit to Mercure Paris Porte de Pantin. We are really pleased to read that you were so well taken care of, and that you enjoyed your experience with us. Thank you for your recommendation and we look forward to welcoming you back again in the near future. Mathieu

Convenient for our plans.

Martha Couples - 03/10/2021 Confirmed reviews ALL

We already knew the hotel and it has been well kept. Appreciate the comfort.

Dear MARTHA G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Easy access

Innocent M. Couples - 08/09/2021 Confirmed reviews ALL

Easy access, clean rooms and nice customers service

Dear ADA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Pascal T. Friends - 22/08/2021 Confirmed reviews ALL

Nice

Good location, nice hotel

Jeroen Families - 18/08/2021 Confirmed reviews ALL

We stayed only for one night, but the suite room was really spacious. Ideal when you take children. Car park was under the hotel and metro on a 5 min walk, so that was also very convenient.

Very bad stay

Yassine F. G. M. Business - 22/06/2021 Confirmed reviews ALL

Communication zero they only talk about charges service zero communication zero

Dear YASSINE F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please note that as your reservation has been made via travel agency, your stay is not eligible to m. benefits. However, we've made an exception for you and we offered you a late check-out as Silver m.. Thus, we are sorry to hear that the service did not meet your expections and we hope to see you again soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mathieu Executive assistant

good stay

Anonymous Business - 10/02/2021 Confirmed reviews ALL

conveniently located if you work North of Paris and want to go downtown by bike.

Dear LIEVEN D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A comfortable stay in unusual Covid circumstances

Stephen M. Couples - 05/10/2020 Confirmed reviews ALL

Know the hotel well, good location on peripherique, car park, and close to Metro.

Excellent

Michael P. Families - 01/08/2020 Confirmed reviews ALL

Very nice hotel and great staff. They were very careful when serving anything to us. It is very appreciated especially when covid 19 is out there. Washing their hands everytime they served someone. Even though they were wearing masks, you could actually feel they were smiling underneath, which is greatly appreciated. Room was really nice and confortable.

Dear MICHAEL P., We are really pleased to read that you were so well taken care of, and that you enjoyed your experience with us. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one :-) Sincerely, Camille Deputy Manager

Anonymous Families - 24/07/2020 Confirmed reviews ALL

Not good as we had a very bad 2first nights ( the air conditioning was not working) we had no soap in the bathroom)

Dear ARMAND N., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

good stay

Y G. Business - 27/02/2020 Confirmed reviews ALL

Great attention

Very good stay

Armand N. Couples - 16/02/2020 Confirmed reviews ALL

Very friendly staff, clean room, nice car park

Dear ARMAND N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel even a bit outsiden city center

Georg_hein Business - 02/10/2019 TripAdvisor review

Nice hotel, in good shape, and the service was okay. I will absolutely recomend this hotel, even the purpose is to visit Paris Center and see all the famous atractions. The Metro is not far away and transport you easily all over.

Dear George, Thank you for your lovely feedback. We are pleased to read that you were so well taken care of, and that you enjoyed your experience with us. We look forward to welcoming you back again for a next travel in Paris. Regards, Camille Deputy Manager

Good hotel / nice stay

kimcl2017 Business - 30/03/2019 TripAdvisor review

Nice and very friendly, helpful stff /people. The hotel is clean and well kept overall. Rooms and bathroom are well maintained / for some they have been recently refurbished. WiFi is good and all in all good price /quality.

Dear Kim, Thank you for your kind review following your visit to Mercure Paris Porte de Pantin. We are pleased to read that you were so well taken care of, and that you enjoyed your experience with us. We look forward to welcoming you back again in the near future. Warm regards, Camille Deputy Manager

Bad experience

Hicham M Business - 18/12/2018 TripAdvisor review

This hotel is not well managed. Should avoid if you care about service and especially if you are used to exclusive Accord Hotels service. Dishes from next room’s morning breakfast stayed outside my door all night and I had to walk through it the next day

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Boulch

Pleasant stay

BackPacker267490 Business - 16/07/2018 TripAdvisor review

Business trip, the hotel was well located. Breakfast very good. I enjoy my stay, the staff was helpful and prepared to assist. The hotel has a nice terrace where, if the weather allows you can enjoy the sun and a drink/bite.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Paris porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Boulch

Nice

ionro Family - 13/03/2018 TripAdvisor review

It was a nice stay. We came with a 1-year old child and had everything needed for a comfortable stay for him and us. The restaurant was OK too. The location is pretty quiet. Good Wi-Fi and a huge LCD TV in the room.

Dear Ionro, Thank your for your comments after your stay at Mercure Paris Porte de Pantin. It is a real pleasure to read positive feedback like this. Your comments will be share at all our staff. We hope to welcome you soon. We are working on our new terrasse, we will be very happy to make you discover this place :) Have a nice weekend. Regards Grégory Champenois, general manager.

Our most recent 20 reviews

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