Hotel Mercure Paris 19 Philharmonie La Villette 4 stars

Name: Hotel Mercure Paris 19 Philharmonie La Villette
Address: PARIS, 75019, FRANCE
Telephone: (+33)1/44841818
Rating: 4.0

Customer review rating 4.0/5 2,340 reviews

ALLSAFE approved hotel

Best price guarantee

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Hotel Mercure Paris 19 Philharmonie La Villette

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+ 9 Services

Hotel Mercure Paris 19 Philharmonie La Villette

Hotel for travellers looking for local and authentic experiences

We are certified ALLSAFE to guarantee the implementation of all health measures and welcome you in the best conditions. We are ready and looking forward to seeing you!

Mr Jonathan GUEZ, Hotel Manager

With direct access from its own private car park, the Mercure Paris 19 Philharmonie La Villette hotel offers 182 contemporary and spacious rooms. Children and adults alike are welcome in our Family Rooms. The 10,764 sq. ft. (1000 m²) of seminar rooms, mos t of which are bathed in natural light, are perfectly adapted for your business meetings. Start your day with a buffet breakfast in the panoramic room with a 360° view. Round off your day with a relaxing break in the fitness room and sauna.

Conference delegate? You'll love the location close to unmissable attractions such as the Grande Halle de la Villette, the Cité des Sciences and the Event Center. Seasoned music lovers and fans of jazz, classical or urban music will enjoy the Parc de la

Hotel extras

Certified ALLSAFE by Bureau Veritas
Spacious Family Rooms for up to 4 people
Hotel near public transport, opposite Zenith
Private car park with direct access to the hotel
17 seminar rooms, including 9 with natural light

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking (Paying)
- Public outdoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowed Paying
Babysitting on request Paying
100% non-smoking hotel
Air conditioned
- Automatic air control
- Manual temperature control
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
Reception open 24 hours a day
Early check-in/Late check-out Paying
- 9 AM ARRIVAL (Paying) Need your room at 9 am on the day of your arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying) Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / Ironing
Currency exchange
Porter
Concierge

Breakfast Paying
1 Restaurant(s)
Snack & beverage machine Paying

Fitness centre
Babysitting on request Paying

18 Meeting room(s)
Conventions hotel
Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 12h00

In summary

Car park
Restaurant
Wheelchair accessible hotel
Wi-Fi
Meeting rooms

- Reduced mobility Facilities
- Wheelchair accessible hotel
Express check-out
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

Accessibility
- Reduced mobility Facilities
- Wheelchair accessible hotel
Express check-out
Wi-Fi
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

Private

Private

1 Restaurant(s)
- Buffet (Extra)
- Express (Extra)
- Room service (Extra)
Snack and beverage machine (Extra)

1 Restaurant(s)
Breakfast (Extra)
- Buffet (Extra)
- Express (Extra)
- Room service (Extra)
Snack and beverage machine (Extra)

Snack and beverage machine (Extra)

Babysitting on request

Babysitting on request

17 Meeting room(s)
Self service business center
Meeting rooms

17 Meeting room(s)
Business Center

Self service business center
Meeting rooms

- 100% Non Smoking Property
- Dry cleaning / Ironing
- 10 floors
- 182 non-smoking rooms
- 182 rooms
- 2 rooms for people with reduced mobility
- English
- French
- German
- Italian
- Spanish
- Concierge
- Currency exchange
- Iron at reception
- Porter
- Shoe shine machine

Hotel Services And Equipments
- 100% Non Smoking Property
- Dry cleaning / Ironing
Hotel informations
- 10 floors
- 182 non-smoking rooms
- 182 rooms
- 2 rooms for people with reduced mobility
Languages spoken at the hotel
- English
- French
- German
- Italian
- Spanish
Services available at reception
- Concierge
- Currency exchange
- Iron at reception
- Porter
- Shoe shine machine

Hotel location

Hotel Mercure Paris 19 Philharmonie La Villette

216 Avenue Jean Jaures
75019 paris
france

Tel: +33144841818

Fax: (+33)1/44841820

Check-in from 15h00

Check out up to 12h00

PORTE DE PANTIN : PC2-115 PORTE DE PANTIN
PORTE DE PANTIN : 5 PORTE DE PANTIN
TRAMWAY : T3 bis PORTE DE PANTIN

By plane
CHARLES DE GAULLE At 20km / 12.43 miles
By train
GARE DU NORD At 3km / 1.86 miles

GPS :48.8889580678, 2.3940970661

Our accommodation(s)

In the heart of the neighborhood dedicated to music and culture, let yourself relax in our spacious Standard Rooms or offer yourself one of our Privilege Rooms that combines enhanced comfort and elegance with upscale fittings!

Classic Room with 1 double bed

Max. number of persons: 2
Area: From 21 m² / 226 sq ft
Views: City View, Courtyard View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Classic Room - twin beds

Max. number of persons: 2
Area: From 19 m² / 205 sq ft
Views: Courtyard View, City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Family Classic Room with 2 double beds

Max. number of persons: 4
Area: From 23 m² / 248 sq ft
Views: Courtyard View, City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk

Privilege Room - 1 double bed

Max. number of persons: 2
Area: From 21 m² / 226 sq ft
Views: Courtyard View, City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Family Privilege Room - 2 double beds

Max. number of persons: 4
Area: From 23 m² / 248 sq ft
Views: Courtyard View, City View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Our restaurants and bars

L'Entrepôt

Type of cuisine: French

L'Entrepôt restaurant-bar welcomes you every day from midday to 2:30pm and from 7pm to 10:30pm and offers simple and delicious food. Snack menu available midday to 10:30pm. The bar is open from midday to midnight.

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

Your meetings and events

Our meeting rooms

Number of meeting rooms: 18
Maximum size: 270 m²
Maximum capacity: 230 people
Maximum banquet capacity: 100 people

Find out more

Restful stay

Anonymous Couples - 26/07/2021 Confirmed reviews ALL

Room was great, bed was great. AC working on summer days. Clean, decent. Only problem, cold water pressure was really low, so you could only use the shower with very low flow of water. Good for the environment but annoying.

Very convenient location and friendly service

Hubert W. Couples - 14/07/2021 Confirmed reviews ALL

I must say that it is because this hotel is at walking distance from my son’s flat and the personal is very kind and helpful that I will keep in using it. In contrast , The maintenance of the place is very poor and not to Mercure’s standard which I “tolerate” for now because of COVID…

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 19 Philharmonie La Villette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is also always a pleasure to receive positive feedback regarding our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte FOSTER│ Responsable Hébergement

Complicated

Anonymous Solo - 17/05/2021 Confirmed reviews ALL

Good service but room was quite old.

Good Stay during Lockdown

sailgirl Business - 04/12/2020 TripAdvisor review

For anyone with business at the Philharmonie de Paris or anywhere in that vicinity, this hotel is your best bet. Also, being located just a few steps from the Metro you could be in the center of the city and all its sights and attractions quite easily and inexpensively in about 15 minutes. The room I had - upgraded to a suite - was huge, well appointed and thankfully with many electrical outlets available for charging various devices. Wifi was free, fast and reliable. Shower was good with decent water pressure and ample hot water. Due to covid restrictions and measures, service was limited - no daily housekeeping - but fresh towels were provided upon request and for longer stays, we were offered the option of switching to a clean room mid-week. Breakfast was brought to the room by pre-arranged time and though simple - yogurt, fruit, croissant, cheese, fruit and coffee - it was filling enough. Traveling to Paris for business during a stringent lockdown was made as seamless as possible by the friendly and extremely helpful staff.

Satisfied

Anonymous Solo - 31/08/2020 Confirmed reviews ALL

I stayed here for 6 nights. Staff was nice and accommodating during these unprecedented times. I was given a bigger family room despite the fact that there was only one room type available (classic). Since room could not be cleaned due to Covid, I was offered a new room halfway through my stay.

Dated hotel

Kb Families - 14/08/2020 Confirmed reviews ALL

Stayed here as did about 13 years ago, well located. But hotel has deteriorated in that time. Stuffing coming out of chair in lobby greeted us, shabby rooms with limescale ridden toilets. No soap in one room and had to use shampoo.

Good

Anonymous Solo - 11/08/2020 Confirmed reviews ALL

It was good. The safety near the hotel is not the best condition, but no problem because we have a station just in front of the hotel. They didn’t change my bath towels at all during my stay, but I think it’s because of the virus.

Not worth 4 stars

Anonymous Couples - 13/07/2020 Confirmed reviews ALL

Switched rooms multiple times, rooms weren't hotel-level clean (less clean than a normal hotel should be). Older reviews from other people saying that the bathtub was broken are not fixed (our tub was also broken).

Not a good expereince

Phil P. Families - 09/07/2020 Confirmed reviews ALL

We checked into the hotel and were not impressed with the facility from the moment we walked it. It was very old, not kept up well. We booked a large room with extra space, and they gave us a room on third floor that looked like it was from the 1970s. The Carpet was old and dirty, and the place did not smell fresh. When complained they gave us a cleaner and nicer room on the fourth floor. Not sure why they did not give that same room when we checked in. There was no working wifi in the hotel unless we went to the second floor to a dark meeting room. The website says they have wifi. They nickel and dime you for everything extra. When we asked for a water bottle at the front desk they charged for it. When we asked for a mask for covid, they charged for it. We would not recommend this hotel to other guest who want a most positive experience

Not what I expected from Mercure

Anonymous Couples - 06/07/2020 Confirmed reviews ALL

During Check-In, no recognition of my Platinum Member Status, no offering of a Drink-Voucher or Upgrade, no Information reduced Service and Housekeeping due to Covid-19.

Well located and pleasant crew

Ttoussaint Families - 03/03/2020 Confirmed reviews ALL

We spent couple of night in this hotel and realy did appreciate the experience. Parking is a plus and also vicinity of Metro to reach any place in Paris. People very nice making your stay pleasant We will come back

Great location

Elaine P. Couples - 02/03/2020 Confirmed reviews ALL

Great stay, friendly staff and perfect location for Zenith. We will definitely stay again

Nice stay

mstevo7 27/02/2020 TripAdvisor review

Room was big, arrived early and the room was available so we could drop off our backs which was nice. When checking out, we were able to leave the bags behind the desk and go out for the day. This was very handy. The only disappointing bit was there was no wifi for the weekend.

Good stay

Michael Families - 26/02/2020 Confirmed reviews ALL

Location was good, very close to the metro. The staff were very helpful. We didn't have Wifi for the entire stay so this was our only moan.

Anonymous Business - 26/02/2020 Confirmed reviews ALL

Room was not made up when I entered the room.

Terrible food and coffee, Mini Gym in bad state with dangerous equipment

Chris M. Business - 04/02/2020 Confirmed reviews ALL

The breakfast buffet and the coffee were terrible. The condition of the "minigym" was terrible. The equipment is not well-kept and the exercise bike is very dangerous because the seat pin does not fit - I almost got my foot crushed when the seat came crashing down while I was riding it. The only reason I would stay in the future is that it is well located for the annual conference I attend in Grande Halle de La Villette

K. R. Solo - 25/01/2020 Confirmed reviews ALL

Extremely neglected room (802): AC dis functioning (no heating), ceiling not ok, toilet not ok, one corner dirty (photos are at your disposal). When I asked for an other room the receptionist refused but after 45 minutes they came to me and offered me an other room which was ok.

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 19 Philharmonie La Villette. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Charlotte FOSTER│ Responsable Hébergement

Well located

Tarmizi A. Families - 25/01/2020 Confirmed reviews ALL

We went for various concerts at Philharmonie de Paris. Its so convenient.

good

P B Family - 17/04/2019 TripAdvisor review

a little bit out of the centre but ok for the Philarmonie and the Touthankamon expo. Therefore the hotel was full of Asian tourists and students, making a very noisy hall and disturbing the lifts. Staff is friendly and pro.

Great Location, some staff were rude, even when spoken to in French

andrewlR9833DY Family - 27/02/2019 TripAdvisor review

A great location, had a problem with the sofa bed so changed rooms. Second room only had 1 bathroom instead of 2 and we had to ask 3 times for the sofa bed to be made up. Beds were very firm and the pillows were memory foam, which made them very hard and uncomfortable. One of the barmen was particularly rude, even when my daughter spoke to him in French, and he served the food and drinks in quite an abrupt manner. Most of the reception staff were helpful. The location however made up for the problems, as it is so so near to the Metro for visiting central Paris, so we would possibly try it again sometime

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