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Hotel Mercure Paris 19 Philharmonie La Villette 4 stars

Customer review rating 4.0/5 2,293 reviews

ALLSAFE approved hotel

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Hotel Mercure Paris 19 Philharmonie La Villette
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+ 23 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Spacious Family Rooms for up to 4 people

  • Hotel near public transport, opposite Zenith

  • Private car park with direct access to the hotel

  • 17 seminar rooms, including 9 with natural light

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • Snack & beverage machine Paying
Leisure and activities
  • Fitness centre
  • Babysitting on request Paying
Business services
  • 18 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Mercure Paris 19 Philharmonie La Villette

216 Avenue Jean Jaures
75019 paris
france

Tel: +33144841818

Fax: (+33)1/44841820

Check-in from 15h00

Check out up to 12h00

  • PORTE DE PANTIN :  PC2-115 PORTE DE PANTIN

  • PORTE DE PANTIN :  5 PORTE DE PANTIN

  • TRAMWAY :  T3 bis PORTE DE PANTIN

  • By plane

    CHARLES DE GAULLE At 20km / 12.43 miles

  • By train

    GARE DU NORD At 3km / 1.86 miles

GPS :48.8889580678, 2.3940970661

Our accommodation(s)

In the heart of the neighborhood dedicated to music and culture, let yourself relax in our spacious Standard Rooms or offer yourself one of our Privilege Rooms that combines enhanced comfort and elegance with upscale fittings!

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: City View, Courtyard View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: Courtyard View, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Family Classic Room with 2 double beds

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Privilege Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: Courtyard View, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Family Privilege Room - 2 double beds

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

L'Entrepôt

Type of cuisine: French

L'Entrepôt restaurant-bar welcomes you every day from midday to 2:30pm and from 7pm to 10:30pm and offers simple and delicious food. Snack menu available midday to 10:30pm. The bar is open from midday to midnight.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 270

  • Maximum capacity: 230 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Hotel Mercure Paris 19 Philharmonie La Villette

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,293 reviews

tripadvisor

TripAdvisor Rating 3.5/5

990 reviews

Complicated

Customer review rating 3.5/5

Anonymous Solo - 17/05/2021 Confirmed reviews ALL

Good service but room was quite old.

Good Stay during Lockdown

TripAdvisor rating 5.0/5

sailgirl Business - 04/12/2020 TripAdvisor review

For anyone with business at the Philharmonie de Paris or anywhere in that vicinity, this hotel is your best bet. Also, being located just a few steps from the Metro you could be in the center of the city and all its sights and attractions quite easily and inexpensively in about 15 minutes. The room I had - upgraded to a suite - was huge, well appointed and thankfully with many electrical outlets available for charging various devices. Wifi was free, fast and reliable. Shower was good with decent water pressure and ample hot water. Due to covid restrictions and measures, service was limited - no daily housekeeping - but fresh towels were provided upon request and for longer stays, we were offered the option of switching to a clean room mid-week. Breakfast was brought to the room by pre-arranged time and though simple - yogurt, fruit, croissant, cheese, fruit and coffee - it was filling enough. Traveling to Paris for business during a stringent lockdown was made as seamless as possible by the friendly and extremely helpful staff.

Satisfied

Customer review rating 3.5/5

Anonymous Solo - 31/08/2020 Confirmed reviews ALL

I stayed here for 6 nights. Staff was nice and accommodating during these unprecedented times. I was given a bigger family room despite the fact that there was only one room type available (classic). Since room could not be cleaned due to Covid, I was offered a new room halfway through my stay.

Dated hotel

Customer review rating 3.0/5

Kb Families - 14/08/2020 Confirmed reviews ALL

Stayed here as did about 13 years ago, well located. But hotel has deteriorated in that time. Stuffing coming out of chair in lobby greeted us, shabby rooms with limescale ridden toilets. No soap in one room and had to use shampoo.

Good

Customer review rating 4.0/5

Anonymous Solo - 11/08/2020 Confirmed reviews ALL

It was good. The safety near the hotel is not the best condition, but no problem because we have a station just in front of the hotel. They didn’t change my bath towels at all during my stay, but I think it’s because of the virus.

Not worth 4 stars

Customer review rating 1.0/5

Anonymous Couples - 13/07/2020 Confirmed reviews ALL

Switched rooms multiple times, rooms weren't hotel-level clean (less clean than a normal hotel should be). Older reviews from other people saying that the bathtub was broken are not fixed (our tub was also broken).

Not a good expereince

Customer review rating 1.5/5

Phil P. Families - 09/07/2020 Confirmed reviews ALL

We checked into the hotel and were not impressed with the facility from the moment we walked it. It was very old, not kept up well. We booked a large room with extra space, and they gave us a room on third floor that looked like it was from the 1970s. The Carpet was old and dirty, and the place did not smell fresh. When complained they gave us a cleaner and nicer room on the fourth floor. Not sure why they did not give that same room when we checked in. There was no working wifi in the hotel unless we went to the second floor to a dark meeting room. The website says they have wifi. They nickel and dime you for everything extra. When we asked for a water bottle at the front desk they charged for it. When we asked for a mask for covid, they charged for it. We would not recommend this hotel to other guest who want a most positive experience

Not what I expected from Mercure

Customer review rating 2.0/5

Anonymous Couples - 06/07/2020 Confirmed reviews ALL

During Check-In, no recognition of my Platinum Member Status, no offering of a Drink-Voucher or Upgrade, no Information reduced Service and Housekeeping due to Covid-19.

Well located and pleasant crew

Customer review rating 4.5/5

Ttoussaint Families - 03/03/2020 Confirmed reviews ALL

We spent couple of night in this hotel and realy did appreciate the experience. Parking is a plus and also vicinity of Metro to reach any place in Paris. People very nice making your stay pleasant We will come back

Great location

Customer review rating 4.5/5

Elaine P. Couples - 02/03/2020 Confirmed reviews ALL

Great stay, friendly staff and perfect location for Zenith. We will definitely stay again

Nice stay

TripAdvisor rating 3.0/5

mstevo7 27/02/2020 TripAdvisor review

Room was big, arrived early and the room was available so we could drop off our backs which was nice. When checking out, we were able to leave the bags behind the desk and go out for the day. This was very handy. The only disappointing bit was there was no wifi for the weekend.

Good stay

Customer review rating 4.0/5

Michael Families - 26/02/2020 Confirmed reviews ALL

Location was good, very close to the metro. The staff were very helpful. We didn't have Wifi for the entire stay so this was our only moan.

Customer review rating 2.5/5

Anonymous Business - 26/02/2020 Confirmed reviews ALL

Room was not made up when I entered the room.

Terrible food and coffee, Mini Gym in bad state with dangerous equipment

Customer review rating 3.0/5

Chris M. Business - 04/02/2020 Confirmed reviews ALL

The breakfast buffet and the coffee were terrible. The condition of the "minigym" was terrible. The equipment is not well-kept and the exercise bike is very dangerous because the seat pin does not fit - I almost got my foot crushed when the seat came crashing down while I was riding it. The only reason I would stay in the future is that it is well located for the annual conference I attend in Grande Halle de La Villette

Customer review rating 0.5/5

K. R. Solo - 25/01/2020 Confirmed reviews ALL

Extremely neglected room (802): AC dis functioning (no heating), ceiling not ok, toilet not ok, one corner dirty (photos are at your disposal). When I asked for an other room the receptionist refused but after 45 minutes they came to me and offered me an other room which was ok.

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 19 Philharmonie La Villette. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Charlotte FOSTER│ Responsable Hébergement

Well located

Customer review rating 4.5/5

Tarmizi A. Families - 25/01/2020 Confirmed reviews ALL

We went for various concerts at Philharmonie de Paris. Its so convenient.

Disappointing

Customer review rating 2.0/5

J O. Business - 13/01/2020 Confirmed reviews ALL

Bedroom very worn down, no appreciation of Club Accor status, lack of amenities

good

TripAdvisor rating 4.0/5

P B Family - 17/04/2019 TripAdvisor review

a little bit out of the centre but ok for the Philarmonie and the Touthankamon expo. Therefore the hotel was full of Asian tourists and students, making a very noisy hall and disturbing the lifts. Staff is friendly and pro.

Great Location, some staff were rude, even when spoken to in French

TripAdvisor rating 3.0/5

andrewlR9833DY Family - 27/02/2019 TripAdvisor review

A great location, had a problem with the sofa bed so changed rooms. Second room only had 1 bathroom instead of 2 and we had to ask 3 times for the sofa bed to be made up. Beds were very firm and the pillows were memory foam, which made them very hard and uncomfortable. One of the barmen was particularly rude, even when my daughter spoke to him in French, and he served the food and drinks in quite an abrupt manner. Most of the reception staff were helpful. The location however made up for the problems, as it is so so near to the Metro for visiting central Paris, so we would possibly try it again sometime

I have only one complaint

TripAdvisor rating 4.0/5

Monse F Solo travel - 31/10/2018 TripAdvisor review

I usually stay at mercure hotels, usually the attention is rather good although this hotel seems somehow retro to the rest I've stayed in, my only complaint was that the printer in the guest computer area wasn't working and I had to send some personal documents to an email so the guy at the front desk could print them for me, my only hope is that he deleted them afterwards since they contain sensitive information.It was the only thing that really bothered me.

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