Hotel Mercure Paris 19 Philharmonie La Villette 4 stars

This hotel is a great place to stay in familly. The rooms are large, modern and the services are great.

The hotel is well located, with on site parking (expensive but convenient), metro access, periferique alongside, and A1 motorway three junctions away. Rooms spacious for Paris, and good bathroom. Restaurant and breakfast service is appalling. Under staffed, surly, and with no idea about customer satisfaction.

Very pleasant

Free upgrade to exec room. Very satisfied.

The hotel is a bit tired, but clean and comfortable. Our room was ideal, larger than other city hotels that I’ve stayed in.

I booked four family rooms for a large group and check-in went smoothly apart from the fact that two of our rooms weren't ready by 2pm and when we went down to enquire they weren't able to give us a time estimation so we had to leave bags in two of the rooms and went out to explore, we returned late afternoon and thank god the rooms were ready! There were only four pillows to a room of four and as most of us like two pillows each to sleep with, we phoned down to ask for more pillows upon which we were told "no, four people is four pillows" when I'm quite sure they could have spared the extra pillows, but not the end of the world. It was a VERY hot weekend when we stayed but one of our rooms had broken air conditioning. We were told it was because we had the windows open and it was fine. The windows had been shut all day and the room was still as hot as a volcano which was why we resorted to opening the windows. We aren't stupid, we know how air con works. We asked for a fan if that was the case which we were told wasn't a problem, however a fan never appeared. The tea and coffee in the room was only replenished once during our three night stay. One lady on the front desk (I've forgotten her name I'm sorry) was wonderful and extremely helpful but she seemed to be about the only one. Overall it was an ok stay but we are very laid back so might not have been as well received if we were more expectant.

3 week-end nights for concert at La philarmonie, thank for the staff who helped me to solve personal affairs.

Room was dilapidated. Bathroom had no ventilation and the shower orientation did not make sense. The light switch was on the outside of the bathroom meaning it was impossible to turn on the light at night without waking my partner. I would expect more for the price of the room.

Hotel is an ideal location for Le Zenith concert venue. Lovely room

Excellent hotel, clean and friendly. Breakfast was fantastic with great views over the Paris skyline.

2 nights in Paris to go to the Toutankhamon Expo and attend a Birthday party

Nothing above what I was expecting. It was just an okay stay.

a little bit out of the centre but ok for the Philarmonie and the Touthankamon expo. Therefore the hotel was full of Asian tourists and students, making a very noisy hall and disturbing the lifts. Staff is friendly and pro.

Pleasant check in staff, but breakfast staff perfunctory in the extreme, and incredibly insensitive to the v loud noise they made during breakfast as they stacked plates etc. Floor tiles cracked in bathroom, toilet roll holder loose on wall, and hinges of toilet seat had lost their plastic (?) covers - unhygienic? Bed was comfortable,

Friendly stuff ,good service