Hotel Mercure Paris 19 Philharmonie La Villette 4 stars

Customer review rating (ALL Rating) 3.5/5 1,456 reviews

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Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Spacious Family Rooms for up to 4 people

  • Hotel near public transport, opposite Zenith

  • Private car park with direct access to the hotel

  • 17 seminar rooms, including 9 with natural light

Our accommodation(s)

Hotel location

Hotel Mercure Paris 19 Philharmonie La Villette

216 Avenue Jean Jaures
75019 Paris
France

GPS:48.8889580678, 2.3940970661

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • 100% Non Smoking Property
  • Room service

L'Entrepôt

Sharing and a sunny disposition are the norm at our restaurant, L'Entrepôt, which invites you to sample French cuisine with simple yet tasty dishes. All dishes are prepared using fresh products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  1,456 reviews

TripAdvisor Rating  3.3/5  1,164 reviews

Customer review rating 2.0/5

Laura R. Friends - Confirmed reviews ALL

While the location of the hotel is very convenient, the staff at reception were quite rude and unhelpful. It felt as if we were inconveniencing them any time we went to the reception desk and they frequently prioritized phone calls over serving customers at the desk in front of them. Also, due to some mix up on the hotel server, we received a wake up call from the front desk at 4am that we did not request and then the next day we were told there was no record of a phone call being made, despite us being woken up by a call from reception in the middle of the night.

Friendly staff

Customer review rating 3.5/5

K D. Business - Confirmed reviews ALL

The staff were friendly and tried to help as much as they could! The hotel definitely needs some major renovation works.

good one night business stay

Customer review rating 4.0/5

Alain S. Business - Confirmed reviews ALL

Clean Room, check in / out very quick. A litle refresh of the hotel shall be good.

Perfect location

Customer review rating 4.5/5

Ms G. J. T. Couples - Confirmed reviews ALL

No tea. Otherwise I'd give it a 10. They've gone to a company called Palais du thé and it's Earl Grey or fruit tea or green tea. One is called black tea but it's with Bergamot and something. Bring Lipton back!

Obsolete, frugal, dirty

TripAdvisor rating 2.0/5

class_trav Business - TripAdvisor review

Unfortunately the company always books rooms in this terrible hotel, because if its location. This area is quite bad, dangerous, many drunk or even drugged people on the street. The hotel is extremely obsolete and dirty. My first room was so stinky (moldy) that was not possible to stay in so asked for a change. (Fortunately it was possible.) This room is quite spacious, but as all the hotel, dirty, the aircon doesnt give warm air just cold, no cutleries in the room. The “mini gym” is really miniature, worse than a joke. The breakfast is quite poor, the scrambled eggs from powder, there are only 2 hams, tomato and cucumber. Poor choice of bakery, 1 fruit salad. Cheese which u can cut for yourself, but the plate looks dirty too. Avoid this hotel.

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Other web-users rate our hotel

  • 649 reviews 8.4/10 Location
  • 1,575 reviews 3.9/10 Room
  • 990 reviews 6.6/10 Service
  • 16 reviews 4.8/10 WiFi
  • 904 reviews 4.9/10 Comfort
  • 600 reviews 2.7/10 Cleanliness
  • 384 reviews 6.1/10 Breakfast
  • 380 reviews 2.5/10 Vibe

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