Hotel Mercure Paris 19 Philharmonie La Villette 4 stars

Customer review rating (ALL Rating) 3.9/5 753 reviews

Hotel Mercure Paris 19 Philharmonie La Villette - Image 1
Hotel Mercure Paris 19 Philharmonie La Villette - Image 2
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Hotel Mercure Paris 19 Philharmonie La Villette - Image 4

Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Spacious Family Rooms for up to 4 people

  • Hotel near public transport, opposite Zenith

  • Private car park with direct access to the hotel

  • 17 seminar rooms, including 9 with natural light

Our accommodation(s)

Hotel location

Hotel Mercure Paris 19 Philharmonie La Villette

216 Avenue Jean Jaures
75019 Paris
France

GPS:48.8889580678, 2.3940970661

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Meeting rooms

L'Entrepôt

Sharing and a sunny disposition are the norm at our restaurant, L'Entrepôt, which invites you to sample French cuisine with simple yet tasty dishes. All dishes are prepared using fresh products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  753 reviews

TripAdvisor Rating  3.5/5  1,089 reviews

Good stay during a hard time

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

My father had an accident in Paris that changed our plans outright. We stayed here for 5 days and they were very accommodating. Anything we asked for they helped us with. Thanks Mercure

Dear ALEXANDER B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 19 Philharmonie La Villette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mélanie

Needs renovation

Customer review rating 1.5/5

Matt Friends - Confirmed reviews ALL

Hotel was very old and just wasn't very nice. AC didn't work, facilities were not as expected and generally just not a nice hotel. Room was clean, but everything like shower and bath were all so dated and horrible. Would not recommend staying at the hotel.

Dear MATTHEW H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 19 Philharmonie La Villette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mélanie Best regards, Mélanie

well located, great service

Customer review rating 4.5/5

Vv Families - Confirmed reviews ALL

allowed me to come in early which was appreciated, great breakfast

Dear VICTOR V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 19 Philharmonie La Villette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mélanie

Well located that’s it

Customer review rating 2.5/5

Idris T. Families - Confirmed reviews ALL

- well located - Smelly bath room - Old furnitures of the restaurant - sticky under the table - blood on the armchair

Dear IDRIS T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 19 Philharmonie La Villette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Mélanie

Good stay

Customer review rating 4.5/5

Richard Families - Confirmed reviews ALL

Very good place

Dear RICHARD N., We very Much appreciate your comments regarding your stay at the Hôtel Mercure Paris 19 Philharmonie La Villette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdallah

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Other web-users rate our hotel

  • 712 reviews 8.2/10 Location
  • 1,330 reviews 4.5/10 Room
  • 879 reviews 7.2/10 Service
  • 9 reviews 7.3/10 WiFi
  • 550 reviews 2.8/10 Cleanliness
  • 531 reviews 7.7/10 Breakfast
  • 267 reviews 3.4/10 Vibe
  • 235 reviews 4.6/10 Food

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