Hotel Mercure Paris 19 Philharmonie La Villette 4 stars

The breakfast buffet and the coffee were terrible. The condition of the "minigym" was terrible. The equipment is not well-kept and the exercise bike is very dangerous because the seat pin does not fit - I almost got my foot crushed when the seat came crashing down while I was riding it. The only reason I would stay in the future is that it is well located for the annual conference I attend in Grande Halle de La Villette

Extremely neglected room (802): AC dis functioning (no heating), ceiling not ok, toilet not ok, one corner dirty (photos are at your disposal). When I asked for an other room the receptionist refused but after 45 minutes they came to me and offered me an other room which was ok.

We went for various concerts at Philharmonie de Paris. Its so convenient.

Bedroom very worn down, no appreciation of Club Accor status, lack of amenities

Terrible - staff member was so rude to us, laughed in our face - we had requested adjoining rooms as we have 4 young children and was not willing to help our at all - after she threw her pen down and walked off like a stroppy teenager, another person came to help and resolved the problem and gave us adjoining rooms with one less bed - but at least it was problems solved

It was a nice time in Paris, the hotel is located far away from the center, but near to the transport lines which you can easily reach the right place without lost too much time. The Services in the Hotel follow the standard for Mercure, people really dedicated to support you as you need.

Strikes were very present so my stay at the hotel was very short

The staff are lovely and very helpful, but the rooms we had were seemed to be tired in places. Bathroom panels coming away and shower attachments. Carpets were stained and not as inviting as the previous stay at this hotel 4 years ago. However, as said the staff couldn't be more helpful, especially as it was middle of the transport strikes and cuffufel.

Staying on the 6th floor we were pleasantly surprised on how quiet the room was both from internal noise and also from the nearby "Peripherique". The express breakfast was excellent value and service in the Entrepot restaurant was efficient and helpful.

Excellent service from reception to check out. The main bed was comfortable however on the sofa bed which we asked to be made up there was no duvet so the night was a bit cold in the living room.

very good

As expected... Clean room, comfortable beds and sufficient room. Staff very pleasant.

The Location of the hotel is good, just across the street you are at the "grande halle" and "la villette" lots of things going on there. The service of the hotel is nice but the hotel it self needs some refreshing. We had a room for four with 2 doubles beds, they were really not wide enough for 2 adults. The breakfast is on the 10th floor with a cool panorama over the 19th in Paris, and the offer is good. Nice way to start the day

This hotel is a great place to stay in familly. The rooms are large, modern and the services are great.

The hotel is well located, with on site parking (expensive but convenient), metro access, periferique alongside, and A1 motorway three junctions away. Rooms spacious for Paris, and good bathroom. Restaurant and breakfast service is appalling. Under staffed, surly, and with no idea about customer satisfaction.