Hotel Mercure Paris 19 Philharmonie La Villette 4 stars

Customer review rating (ALL Rating) 3.7/5 990 reviews

Hotel Mercure Paris 19 Philharmonie La Villette - Image 1
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Hotel Mercure Paris 19 Philharmonie La Villette - Image 4

Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Spacious Family Rooms for up to 4 people

  • Hotel near public transport, opposite Zenith

  • Private car park with direct access to the hotel

  • 17 seminar rooms, including 9 with natural light

Our accommodation(s)

Hotel location

Hotel Mercure Paris 19 Philharmonie La Villette

216 Avenue Jean Jaures
75019 Paris
France

GPS:48.8889580678, 2.3940970661

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'Entrepôt

Sharing and a sunny disposition are the norm at our restaurant, L'Entrepôt, which invites you to sample French cuisine with simple yet tasty dishes. All dishes are prepared using fresh products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  990 reviews

TripAdvisor Rating  3.5/5  1,107 reviews

Bad location and bad rooms

Customer review rating 2.0/5

Shrikant P. Business - Confirmed reviews ALL

Terrible

Great position for Zenith

Customer review rating 2.0/5

Neill Couples - Confirmed reviews ALL

Very disappointing

Not the best

Customer review rating 2.5/5

Bradley W. Couples - Confirmed reviews ALL

First impressions were not good. As we approached the hotel on foot there was a number of drunk homeless people staggering around outside. I appreciate that this is outside the control of the hotel, but it does not create a good impression and was quite intimidating. We had a 15/20 minute wait to check in. There was only one staff member on duty. The reception area was uncomfortably hot and stuffy and the wait was therefore quite unpleasant. The room was basic, but adequate but it was absolutely stiflingly hot. The weather wasn't particularly hot, but the room felt like a greenhouse. It was very uncomfortable. The air conditioning system is very old and although the unit was on, it did absolutely nothing to cool the room. We had a poor night's sleep and made an early escape the next morning before 7am as we could not tolerate the stuffy room any longer.

OK

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Helpful receptionists, good parking, clean. Shame the airco wasn't working

Air conditioner did note work and mediocre hotel

Customer review rating 1.5/5

Ruthie Families - Confirmed reviews ALL

The air conditioner did not work the entire time we were there. We were told it might be fixed the next day but it was not fixed and it appears from other reviews it hasn't worked in quite a while. Judging by the age of the thermostat that appears to be true. The room was not very nice. We had 2 different size beds in the room, the carpet was old and dirty. The bathroom floor wasn't much better with stained grout. We were not provided enough towels for the room. First thing in the morning the bar area was dirty with dishes from the night before laying around. The coffee machine in the lobby was out of coffee with dirty cups laying around. The surrounding areas of the hotel was sketchy as well.

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Other web-users rate our hotel

  • 748 reviews 8.2/10 Location
  • 1,377 reviews 4.4/10 Room
  • 947 reviews 7.2/10 Service
  • 12 reviews 4.1/10 WiFi
  • 740 reviews 5/10 Comfort
  • 570 reviews 3.2/10 Cleanliness
  • 499 reviews 7.5/10 Breakfast
  • 281 reviews 3.6/10 Vibe

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