Hotel Mercure Paris 19 Philharmonie La Villette 4 stars

It was a nice time in Paris, the hotel is located far away from the center, but near to the transport lines which you can easily reach the right place without lost too much time. The Services in the Hotel follow the standard for Mercure, people really dedicated to support you as you need.

Strikes were very present so my stay at the hotel was very short

The staff are lovely and very helpful, but the rooms we had were seemed to be tired in places. Bathroom panels coming away and shower attachments. Carpets were stained and not as inviting as the previous stay at this hotel 4 years ago. However, as said the staff couldn't be more helpful, especially as it was middle of the transport strikes and cuffufel.

Staying on the 6th floor we were pleasantly surprised on how quiet the room was both from internal noise and also from the nearby "Peripherique". The express breakfast was excellent value and service in the Entrepot restaurant was efficient and helpful.

Excellent service from reception to check out. The main bed was comfortable however on the sofa bed which we asked to be made up there was no duvet so the night was a bit cold in the living room.

very good

As expected... Clean room, comfortable beds and sufficient room. Staff very pleasant.

The Location of the hotel is good, just across the street you are at the "grande halle" and "la villette" lots of things going on there. The service of the hotel is nice but the hotel it self needs some refreshing. We had a room for four with 2 doubles beds, they were really not wide enough for 2 adults. The breakfast is on the 10th floor with a cool panorama over the 19th in Paris, and the offer is good. Nice way to start the day

This hotel is a great place to stay in familly. The rooms are large, modern and the services are great.

The hotel is well located, with on site parking (expensive but convenient), metro access, periferique alongside, and A1 motorway three junctions away. Rooms spacious for Paris, and good bathroom. Restaurant and breakfast service is appalling. Under staffed, surly, and with no idea about customer satisfaction.

Very pleasant

Free upgrade to exec room. Very satisfied.

The hotel is a bit tired, but clean and comfortable. Our room was ideal, larger than other city hotels that I’ve stayed in.

I booked four family rooms for a large group and check-in went smoothly apart from the fact that two of our rooms weren't ready by 2pm and when we went down to enquire they weren't able to give us a time estimation so we had to leave bags in two of the rooms and went out to explore, we returned late afternoon and thank god the rooms were ready! There were only four pillows to a room of four and as most of us like two pillows each to sleep with, we phoned down to ask for more pillows upon which we were told "no, four people is four pillows" when I'm quite sure they could have spared the extra pillows, but not the end of the world. It was a VERY hot weekend when we stayed but one of our rooms had broken air conditioning. We were told it was because we had the windows open and it was fine. The windows had been shut all day and the room was still as hot as a volcano which was why we resorted to opening the windows. We aren't stupid, we know how air con works. We asked for a fan if that was the case which we were told wasn't a problem, however a fan never appeared. The tea and coffee in the room was only replenished once during our three night stay. One lady on the front desk (I've forgotten her name I'm sorry) was wonderful and extremely helpful but she seemed to be about the only one. Overall it was an ok stay but we are very laid back so might not have been as well received if we were more expectant.

3 week-end nights for concert at La philarmonie, thank for the staff who helped me to solve personal affairs.