Hotel Mercure Paris 19 Philharmonie La Villette 4 stars

Customer review rating 4.0/5 2,183 reviews

Hotel Mercure Paris 19 Philharmonie La Villette
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+ 23 Services
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Hotel extras

  • Hotel located close to public transport links,opposite the Zénith

  • Spacious Family Rooms for up to 4 people

  • Breakfast room with 180° panoramic view of thePhilharmonie and the Parc de la Villette

  • Private car park with direct access to the hotel

  • 17 seminar rooms, including 9 with natural light

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Snack & beverage machinePaying
Leisure and activities
  • Fitness centre
  • Babysitting on requestPaying
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Mercure Paris 19 Philharmonie La Villette

216 Avenue Jean Jaures
75019
paris
france

Tel: +33144841818

Fax: (+33)1/44841820

Check-in from 15h00

Check out up to 12h00

  • PORTE DE PANTIN :  PC2-115 PORTE DE PANTIN

  • PORTE DE PANTIN :  5 PORTE DE PANTIN

  • TRAMWAY :  T3 bis PORTE DE PANTIN

  • By plane

    CHARLES DE GAULLE At 20km / 12.43 miles

  • By train

    GARE DU NORD At 3km / 1.86 miles

GPS :48.8889580678, 2.3940970661

Our accommodation(s)

In the heart of the neighborhood dedicated to music and culture, let yourself relax in our spacious Standard Rooms or offer yourself one of our Privilege Rooms that combines enhanced comfort and elegance with upscale fittings!

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room

Family Classic Room with 2 double beds

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room

Privilege Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room

Family Privilege Room - 2 double beds

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Wireless internet in your room
Rooms

Our restaurants and bars

L'Entrepôt

Type of cuisine: French

L'Entrepôt restaurant-bar welcomes you every day from midday to 2:30pm and from 7pm to 10:30pm and offers simple and delicious food. Snack menu available midday to 10:30pm. The bar is open from midday to midnight.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 270

  • Maximum capacity: 230 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Hotel Mercure Paris 19 Philharmonie La Villette

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,183 reviews

tripadvisor

TripAdvisor Rating 3.5/5

983 reviews

Satisfied

Customer review rating 4.0/5

Anonymous Solo - 31/08/2020 Confirmed reviews ALL

I stayed here for 6 nights. Staff was nice and accommodating during these unprecedented times. I was given a bigger family room despite the fact that there was only one room type available (classic). Since room could not be cleaned due to Covid, I was offered a new room halfway through my stay.

Dated hotel

Customer review rating 4.0/5

Kb Families - 14/08/2020 Confirmed reviews ALL

Stayed here as did about 13 years ago, well located. But hotel has deteriorated in that time. Stuffing coming out of chair in lobby greeted us, shabby rooms with limescale ridden toilets. No soap in one room and had to use shampoo.

Good

Customer review rating 4.0/5

Anonymous Solo - 11/08/2020 Confirmed reviews ALL

It was good. The safety near the hotel is not the best condition, but no problem because we have a station just in front of the hotel. They didn’t change my bath towels at all during my stay, but I think it’s because of the virus.

Not worth 4 stars

Customer review rating 4.0/5

Anonymous Couples - 13/07/2020 Confirmed reviews ALL

Switched rooms multiple times, rooms weren't hotel-level clean (less clean than a normal hotel should be). Older reviews from other people saying that the bathtub was broken are not fixed (our tub was also broken).

Not a good expereince

Customer review rating 4.0/5

Phil P. Families - 09/07/2020 Confirmed reviews ALL

We checked into the hotel and were not impressed with the facility from the moment we walked it. It was very old, not kept up well. We booked a large room with extra space, and they gave us a room on third floor that looked like it was from the 1970s. The Carpet was old and dirty, and the place did not smell fresh. When complained they gave us a cleaner and nicer room on the fourth floor. Not sure why they did not give that same room when we checked in. There was no working wifi in the hotel unless we went to the second floor to a dark meeting room. The website says they have wifi. They nickel and dime you for everything extra. When we asked for a water bottle at the front desk they charged for it. When we asked for a mask for covid, they charged for it. We would not recommend this hotel to other guest who want a most positive experience

Not what I expected from Mercure

Customer review rating 4.0/5

Anonymous Couples - 06/07/2020 Confirmed reviews ALL

During Check-In, no recognition of my Platinum Member Status, no offering of a Drink-Voucher or Upgrade, no Information reduced Service and Housekeeping due to Covid-19.

Well located and pleasant crew

Customer review rating 4.0/5

Ttoussaint Families - 03/03/2020 Confirmed reviews ALL

We spent couple of night in this hotel and realy did appreciate the experience. Parking is a plus and also vicinity of Metro to reach any place in Paris. People very nice making your stay pleasant We will come back

Great location

Customer review rating 4.0/5

Elaine P. Couples - 02/03/2020 Confirmed reviews ALL

Great stay, friendly staff and perfect location for Zenith. We will definitely stay again

Nice stay

TripAdvisor rating 3.5/5

mstevo7 27/02/2020 TripAdvisor review

Room was big, arrived early and the room was available so we could drop off our backs which was nice. When checking out, we were able to leave the bags behind the desk and go out for the day. This was very handy. The only disappointing bit was there was no wifi for the weekend.

Good stay

Customer review rating 4.0/5

Michael Families - 26/02/2020 Confirmed reviews ALL

Location was good, very close to the metro. The staff were very helpful. We didn't have Wifi for the entire stay so this was our only moan.

Customer review rating 4.0/5

Anonymous Business - 26/02/2020 Confirmed reviews ALL

Room was not made up when I entered the room.

Terrible food and coffee, Mini Gym in bad state with dangerous equipment

Customer review rating 4.0/5

Chris M. Business - 04/02/2020 Confirmed reviews ALL

The breakfast buffet and the coffee were terrible. The condition of the "minigym" was terrible. The equipment is not well-kept and the exercise bike is very dangerous because the seat pin does not fit - I almost got my foot crushed when the seat came crashing down while I was riding it. The only reason I would stay in the future is that it is well located for the annual conference I attend in Grande Halle de La Villette

Customer review rating 4.0/5

K. R. Solo - 25/01/2020 Confirmed reviews ALL

Extremely neglected room (802): AC dis functioning (no heating), ceiling not ok, toilet not ok, one corner dirty (photos are at your disposal). When I asked for an other room the receptionist refused but after 45 minutes they came to me and offered me an other room which was ok.

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 19 Philharmonie La Villette. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Charlotte FOSTER│ Responsable Hébergement

Well located

Customer review rating 4.0/5

Tarmizi A. Families - 25/01/2020 Confirmed reviews ALL

We went for various concerts at Philharmonie de Paris. Its so convenient.

Disappointing

Customer review rating 4.0/5

J O. Business - 13/01/2020 Confirmed reviews ALL

Bedroom very worn down, no appreciation of Club Accor status, lack of amenities

Disappointing - first member of staff was so rude

Customer review rating 4.0/5

Jm Families - 10/01/2020 Confirmed reviews ALL

Terrible - staff member was so rude to us, laughed in our face - we had requested adjoining rooms as we have 4 young children and was not willing to help our at all - after she threw her pen down and walked off like a stroppy teenager, another person came to help and resolved the problem and gave us adjoining rooms with one less bed - but at least it was problems solved

Good service and good location

Customer review rating 4.0/5

Matheus P. Families - 07/01/2020 Confirmed reviews ALL

It was a nice time in Paris, the hotel is located far away from the center, but near to the transport lines which you can easily reach the right place without lost too much time. The Services in the Hotel follow the standard for Mercure, people really dedicated to support you as you need.

Satisfying

Customer review rating 4.0/5

Anonymous Business - 15/12/2019 Confirmed reviews ALL

Strikes were very present so my stay at the hotel was very short

Paris for work

Customer review rating 4.0/5

Paul Business - 13/12/2019 Confirmed reviews ALL

The staff are lovely and very helpful, but the rooms we had were seemed to be tired in places. Bathroom panels coming away and shower attachments. Carpets were stained and not as inviting as the previous stay at this hotel 4 years ago. However, as said the staff couldn't be more helpful, especially as it was middle of the transport strikes and cuffufel.

Pleasantly surprised

Customer review rating 4.0/5

Alec C. Friends - 26/09/2019 Confirmed reviews ALL

Staying on the 6th floor we were pleasantly surprised on how quiet the room was both from internal noise and also from the nearby "Peripherique". The express breakfast was excellent value and service in the Entrepot restaurant was efficient and helpful.

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