Hotel Mercure Paris 19 Philharmonie La Villette 4 stars

Customer review rating (ALL Rating) 3.5/5 1,438 reviews

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Hotel Mercure Paris 19 Philharmonie La Villette - Image 1
Hotel Mercure Paris 19 Philharmonie La Villette - Image 2
Hotel Mercure Paris 19 Philharmonie La Villette - Image 3
Hotel Mercure Paris 19 Philharmonie La Villette - Image 4
216 Avenue Jean Jaures, 75019 Paris, France

Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Spacious Family Rooms for up to 4 people

  • Hotel near public transport, opposite Zenith

  • Private car park with direct access to the hotel

  • 17 seminar rooms, including 9 with natural light

Our accommodation(s)

Hotel location

Hotel Mercure Paris 19 Philharmonie La Villette

216 Avenue Jean Jaures
75019 Paris
France

GPS:48.8889580678, 2.3940970661

Telephone
Fax +33 1 44 84 18 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • 100% Non Smoking Property
  • Room service

L'Entrepôt

Sharing and a sunny disposition are the norm at our restaurant, L'Entrepôt, which invites you to sample French cuisine with simple yet tasty dishes. All dishes are prepared using fresh products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  1,438 reviews

TripAdvisor Rating  3.3/5  1,164 reviews

Obsolete, frugal, dirty

TripAdvisor rating 2.0/5

class_trav Business - TripAdvisor review

Unfortunately the company always books rooms in this terrible hotel, because if its location. This area is quite bad, dangerous, many drunk or even drugged people on the street. The hotel is extremely obsolete and dirty. My first room was so stinky (moldy) that was not possible to stay in so asked for a change. (Fortunately it was possible.) This room is quite spacious, but as all the hotel, dirty, the aircon doesnt give warm air just cold, no cutleries in the room. The “mini gym” is really miniature, worse than a joke. The breakfast is quite poor, the scrambled eggs from powder, there are only 2 hams, tomato and cucumber. Poor choice of bakery, 1 fruit salad. Cheese which u can cut for yourself, but the plate looks dirty too. Avoid this hotel.

Stay elsewhere.

TripAdvisor rating 1.0/5

Kim G Business - TripAdvisor review

I travel a lot for business. I stay in many many hotels. This has to be the worst experience I have had in years. This place is filthy, un maintained, tired, and the staff need proper training. There were issues with the original booking, the so-called included breakfast, the cleanliness of the room, the air-conditioning, which didn’t work, the lack of amenities, and the general condition of the entire hotel. It is because of the location of this place that I think it gets clients. It is well located opposite the Philharmonie and very close to a metro station. I am truly trying to think of positive things to say because it is not in my nature to slam an establishment like this. However, I truly feel the travelers should be warned. The positives are the price and the location. Everything else is a negative.

Terrible!

TripAdvisor rating 2.0/5

experiencedtastefull TripAdvisor review

Very dated, dirty, old and uncomfortable hotel. Poor breakfast with poor quality products. Reception staff not welcoming nor smiley.

Terrible place

TripAdvisor rating 1.0/5

Paweł P TripAdvisor review

My stay at this hotel was a complete disappointment and unfortunately ruined our family trip to Paris. The hotel belongs to the Accor Group, which, as it turns out, has no hesitation in misleading guests by publishing inaccurate and deceptive descriptions of their properties. In my case: the room was dirty, poorly maintained, and smelled unpleasant, the air conditioning did not work, and the information about its absence was added to the hotel description only after I had already made my reservation, most seriously, the room door did not lock properly, creating a direct safety risk for both our belongings and our personal security. I was not the only one facing such issues – several other guests at the same time raised similar complaints. What is most shocking is that instead of taking real responsibility, both the hotel and the Accor Group management chose to offer nothing more than a 10% refund, not accepted. This token gesture is an insult and demonstrates a complete lack of understanding of what ethics in the hospitality industry should mean. Guests are treated dishonestly and without respect. Not a first time by the way. I strongly advise against staying at this property and recommend approaching any hotel from the Accor network with extreme caution, as they clearly fail to provide accurate information, safe conditions, or even basic hospitality standards.

Customer review rating 5.0/5

Mizan R. Families - Confirmed reviews ALL

Khushboo was an amazing individul who provided a world class service during our visit. Her team also provided a great service.

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Other web-users rate our hotel

  • 643 reviews 8.4/10 Location
  • 1,539 reviews 3.9/10 Room
  • 981 reviews 6.8/10 Service
  • 15 reviews 1.5/10 WiFi
  • 891 reviews 4.6/10 Comfort
  • 593 reviews 2.8/10 Cleanliness
  • 368 reviews 6.4/10 Breakfast
  • 361 reviews 2.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.