Very helpful, and friendly, staff. Close to the Philharmonie, where I went to a couple of concerts over the weekend, so not far to get to. Bed was incredibly comfortable.

We had a lovely stay in this hotel. Comfortable beds, the room was kept clean and fresh towels daily. A little short on products, particularly milk for making tea, but this was minor. Helpful staff with excellent language skills. Fabulous breakfast. Very well placed for getting around Paris and to the airports and could not be closer to the spectacular Philharmonie. Lots of choice very nearby for eating out.

Very handy for access to La Villette park and the Cité des Sciences, a nice area (although Paris remains Paris, and the streets around the hotel are far from clean). Very welcoming staff, and a nice, functional room. The beds were a little hard for my personal taste, but the rest of the family slept fine.

Staff helpful and courteous. Room comfortable and quiet with good view over La Villette. Great choice of eating places and transport connections.

Our one night stay in central Paris went very well. Romms very clean and well prepared with tea, coffee etc and water. This always pleases me as I have medication to take every morning. Breakfast was good, had ham and eggs and some strong coffee. Overall totally satisfied with our stay.

Great staff but facilities are old and tired. Hotel in need of maintenance

My first night was disgusting- there turned out to be bed bugs in the first room of which I have pictures of & pictures of bite marks to prove it. The hotel has accused me of lying. There was one very nice man who worked the night shift that helped me locate my phone when I thought it was stolen in the hotel (it was not, I was mistaken) and he was most amazing at understanding how scared and anxious I was for visiting another country for the first time when I do not speak the language (French). Other than that- this hotel was mediocre at best, definitely not a 4 star. In America, we would give this 2.5 stars.

Room was great, bed was great. AC working on summer days. Clean, decent. Only problem, cold water pressure was really low, so you could only use the shower with very low flow of water. Good for the environment but annoying.

I must say that it is because this hotel is at walking distance from my son’s flat and the personal is very kind and helpful that I will keep in using it. In contrast , The maintenance of the place is very poor and not to Mercure’s standard which I “tolerate” for now because of COVID…

Good service but room was quite old.

For anyone with business at the Philharmonie de Paris or anywhere in that vicinity, this hotel is your best bet. Also, being located just a few steps from the Metro you could be in the center of the city and all its sights and attractions quite easily and inexpensively in about 15 minutes. The room I had - upgraded to a suite - was huge, well appointed and thankfully with many electrical outlets available for charging various devices. Wifi was free, fast and reliable. Shower was good with decent water pressure and ample hot water. Due to covid restrictions and measures, service was limited - no daily housekeeping - but fresh towels were provided upon request and for longer stays, we were offered the option of switching to a clean room mid-week. Breakfast was brought to the room by pre-arranged time and though simple - yogurt, fruit, croissant, cheese, fruit and coffee - it was filling enough. Traveling to Paris for business during a stringent lockdown was made as seamless as possible by the friendly and extremely helpful staff.

I stayed here for 6 nights. Staff was nice and accommodating during these unprecedented times. I was given a bigger family room despite the fact that there was only one room type available (classic). Since room could not be cleaned due to Covid, I was offered a new room halfway through my stay.

Stayed here as did about 13 years ago, well located. But hotel has deteriorated in that time. Stuffing coming out of chair in lobby greeted us, shabby rooms with limescale ridden toilets. No soap in one room and had to use shampoo.

Room was big, arrived early and the room was available so we could drop off our backs which was nice. When checking out, we were able to leave the bags behind the desk and go out for the day. This was very handy. The only disappointing bit was there was no wifi for the weekend.

a little bit out of the centre but ok for the Philarmonie and the Touthankamon expo. Therefore the hotel was full of Asian tourists and students, making a very noisy hall and disturbing the lifts. Staff is friendly and pro.