ibis budget Paris Porte de Pantin 2 stars

Customer review rating (ALL Rating) 4.0/5 1,124 reviews

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Description

Hotel extras

  • Family Room and buffet breakfast

  • Paid, undercover private car park

  • A 2-minute walk from the RER E to Paris

  • A 15-minute walk from Parc de la Villette

  • Stade de France: 20-minute drive

Our accommodation(s)

Hotel location

ibis budget Paris Porte de Pantin

96-98, Avenue du Général Leclerc
93500 PANTIN
France

GPS:48.896831, 2.403697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Join us every morning for a delicious and energizing breakfast! The perfect choice for a successful start to the day! A breakfast offer adapted for your pleasure and health, served as a buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,124 reviews

TripAdvisor Rating  3.5/5  816 reviews

Great service and close to train station

Customer review rating 4.0/5

Gian Families - Confirmed reviews ALL

Great service, good location for the price. I just wanted to leave a message, the cleaning, in general, was ok, but on one of the days we had to ask for the towels to be changed, as we threw them on the floor to be changed and they just hung them back up.

Dear Gian, Thank you for your positive review and for highlighting our great service and convenient location. We appreciate your feedback regarding the cleaning service and the issue with the towels. We will address this with our housekeeping team to ensure a better experience for our guests. We hope to welcome you back for an improved stay in the future. Melanie, Receptionniste

Good location but very low quality

Customer review rating 2.0/5

Neil Couples - Confirmed reviews ALL

Pantin has good transport links and the hotel is located in a poor area of Paris. The hotel staff were okay but do not go out of the way to help. The room was tired. Breakfast was minimal but okay. Would not stay again in this area.

Dear NEIL H., We regret that our service did not meet your expectations. Every day we strive to improve. Your feedback will allow us to be more responsive on this topic. Sincerely, Best Regards, Lara

Nice area - close to RER

Customer review rating 5.0/5

Mark Families - Confirmed reviews ALL

Nice area, clean - close to RER. Staff was nice.

Dear MARK T., Dear Guest, Thank you for taking the time to share your experience with us. We welcome your compliments. Your satisfaction is a reward for our staff who work day after day to offer you an impeccable service

Bug bites in the family room

Customer review rating 1.5/5

Naga K. Families - Confirmed reviews ALL

I ( family of 4) have stayed at ibis budget porte De pantin for 3 nights 4 days (Jun 08th to 11th) I stayed in 411 family room. Me and my family got bug bites all over our body. We found these bites for only people who slept on the single isolated bed which is next to the window.On the 1st night (Saturday 08th),I slept on single bed and the next day by afternoon all my hands,shoulders were with red swellings and rashes with bites.Initially I didn't think it was because of bugs on beds. The next day,my elder daughter (8yrs) slept on the single bed and the same story next morning/afternoon .I asked the receptionist for a room swap but unfortunately no vacancies for room that can fit my family. For the last night,we adjusted on 3 beds only as we couldn't use the single bed. The 3 nights in Paris which are supposed to be magical turned out to be a nightmare and doctors visits. I have dropped email to hotel with details as requested by receptionist, but no response so far.

Dear Naga k., We are truly sorry to hear about the discomfort you and your family experienced during your stay at ibis budget Paris Porte de Pantin. Please accept our sincere apologies for the inconvenience caused by the bug bites in your family room. Our top priority is the well-being of our guests, and we take your feedback seriously. Rest assured, we will investigate this matter thoroughly and take appropriate actions to address it. We appreciate you bringing this to our attention and regret the impact it had on your stay. Your concerns have been shared with the relevant teams for immediate review. Should you require any further assistance or information, please do not hesitate to contact us directly. Warm regards, Melanie, Receptionniste

Great stay

Customer review rating 5.0/5

F C. Families - Confirmed reviews ALL

Friendly helpful reception clean comfortable large room great shower. Nice neighborhood

Dear C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

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Other web-users rate our hotel

  • 542 reviews 7.8/10 Location
  • 1,053 reviews 5.1/10 Room
  • 814 reviews 9/10 Service
  • 43 reviews 5.2/10 WiFi
  • 551 reviews 5.4/10 Cleanliness
  • 386 reviews 6.2/10 Breakfast
  • 143 reviews 3.1/10 Amenities

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