ibis budget Paris Porte de Pantin 2 stars

Customer review rating (ALL Rating) 4.0/5 1,198 reviews

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Description

Hotel extras

  • Family Room

  • Paid, undercover private car park

  • A 2-minute walk from the RER E to Paris

  • A 15-minute walk from Parc de la Villette

  • Stade de France: 20-minute drive

Our accommodation(s)

Hotel location

ibis budget Paris Porte de Pantin

96-98, Avenue du Général Leclerc
93500 PANTIN
France

GPS:48.896831, 2.403697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Join us every morning for a delicious and energizing breakfast! The perfect choice for a successful start to the day! A breakfast offer adapted for your pleasure and health, served as a buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,198 reviews

TripAdvisor Rating  3.5/5  811 reviews

Nice stay but improve breakfast

Customer review rating 3.5/5

Jr Families - Confirmed reviews ALL

The breakfast could be more complete. We were obliged to change the room due to an electrical failure.

Dear JORGE R., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abigaël

Bad experience

Customer review rating 0.5/5

Bhanu K. Families - Confirmed reviews ALL

The facility team opens the door even after we keep do not disturb Tag. We have not felt that Ibis is the safe place for family stay.

Dear BHANU CHAKRADHAR k., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Regards, Abigaël Hotel Manager

Wouldn’t stay again… avoid!

Customer review rating 1.0/5

Tj… Families - Confirmed reviews ALL

The beds were awful! I think sleeping on the floor would be more comfortable. Shower was okay. Room had black mould growing in window and shower and needs a thorough clean

Dear Tj…, We are sorry to hear that your recent stay at ibis budget Paris Porte de Pantin did not meet your expectations. We apologize for the inconvenience caused to you regarding the beds and cleanliness issues in your room. We have noted your feedback and will take it into account for future improvements. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future to provide a better experience. Sincerely, Abigaël

No hot water in the morning

Customer review rating 3.0/5

Raymond Families - Confirmed reviews ALL

The lack of hot water in the morning was uncomfortable. Apart from that the room, breakfast and position near public transport were great.

Dear RAYMOND S., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do apologize for the hot water, problem is still being solved, Regards Abigaël Hotel Manager

Enjoyable stay

Customer review rating 4.5/5

Amie P. Families - Confirmed reviews ALL

Basic hotel but great value for money and was perfect for us. Nice and clean and modern. We stayed with 2 children under 4. I emailed asking for a travel cot and one was there when we arrived which was fab as we had a long day and we didn't have to worry about the baby. Great location close to the station to get into paris. Lovely little cafes and shops by the hotel also. The breakfast was fine for a short stay not loads of choice but set us up for the day and the children loved the waffles and nuttella. Breakfast was very busy but on the second day we went earlier and was much quieter so I'd advise to get your breakfast early if you dont like a big crowd. Friendly staff. Only issue was that the lift wasn't working so was difficult with the pram and bags but things like that can't be helped. Would defo return when we plan to visit paris in the future. We loved our stay.

Dear AMIE p., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abigaël Hotel Manager

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Other web-users rate our hotel

  • 551 reviews 8/10 Location
  • 1,089 reviews 4.9/10 Room
  • 871 reviews 8.9/10 Service
  • 44 reviews 5.3/10 WiFi
  • 558 reviews 5.2/10 Cleanliness
  • 404 reviews 6.2/10 Breakfast
  • 142 reviews 3/10 Amenities

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