ibis budget Paris Porte de Pantin 2 stars

Customer review rating (ALL Rating) 3.8/5 4,169 reviews

ALLSAFE approved hotel

Information message

ibis budget Paris Porte de Pantin
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+ 17 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Secure private parking

  • Direct access to Pantin Station with RER E (downtown Paris in 10 minutes)

  • Close to Zénith and La Villette.

  • Family Rooms

Hotel location

ibis budget Paris Porte de Pantin

96-98, Avenue du Général Leclerc
93500 pantin
france

Check-in from 12h00

Check out up to 12h00

  • BUS:  151 DELIZY

  • METRO:  5 PORTE DE PANTIN

  • RER:  E PANTIN

  • By plane

    AEROPORT CHARLES DE GAULLE At 24km / 14.91 miles

  • By plane

    PARIS ORLY At 22km / 13.67 miles

  • By plane

    PARIS ROISSY CDG At 20km / 12.43 miles

  • By train

    GARE DE L EST At 6.5km / 4.04 miles

  • By train

    GARE SAINT LAZARE At 10km / 6.21 miles

  • By train

    PARIS GARE DU NORD At 6km / 3.73 miles

GPS:48.896831, 2.403697

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

2 breakfasts

Our accommodation(s)

You'll find all the comfort you need in our spacious bedrooms at the ibis Budget Paris Porte de Pantin. Alone or with your family, benefit from our accommodations for up to 4 people.

Our guest reviews for
ibis budget Paris Porte de Pantin

100% genuine reviews from our guests

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ALL Rating 3.8/5

4,169 reviews

TripAdvisor Rating 3.5/5

786 reviews

Good stay

Customer review rating 4.0/5

Prosper M. Families - 08/01/2022 Confirmed reviews ALL

I'm so happy for welcome summer well.

Dear PROSPER M., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abigaël Hotel Manager

Location is good

Customer review rating 3.5/5

P G. Families - 31/12/2021 Confirmed reviews ALL

staying experience is okay or average but not bad.

Dear PINAKI G., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abigaël Hotel Manager

Disappointed, would not stay there again.

Customer review rating 2.0/5

Kj Families - 28/12/2021 Confirmed reviews ALL

Bathroom smelled of urine, sink and shower was not properly cleaned. Towels didn’t smell clean/fresh. Room was stuffy. Extra blanket for 4th bed had stains. Staff was friendly helpful and breakfast was good.

Dear ANDREW J., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Noisy and needs a good clean

Customer review rating 3.0/5

Anonymous Solo - 31/10/2021 Confirmed reviews ALL

Average, very noisy guests in hotel and a band ? outside

Dear Mr.Worlmad Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anïa, Head of Reception

Bof!!

Customer review rating 2.0/5

Paris Families - 08/10/2021 Confirmed reviews ALL

Bof!!

Sir G. Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anïa, Head of Reception

All in all perfectly alright.

Customer review rating 3.5/5

Rick Families - 06/10/2021 Confirmed reviews ALL

The room itself was perfectly adequate for a short vacation and the beds were very comfortable. We like the Patin, so the location is good. We may very well return. HOWEVER, I will never book the breakfast again. The bread products were terrible and at more than 10 EUR a person the breakfast "buffet" was vastly overpriced for what it offered.

Dear Ulrich,, We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anïa, Head of reception

Good staffs and stay

Customer review rating 4.0/5

Khalifany A. S. Families - 14/09/2021 Confirmed reviews ALL

It was a great budget hotel (value for money). Location a little far from the center, but close to bus stop and Train Station (Gare de Pantin), therefore the access was easy to go anywhere. There are plenty restaurants around.

Dear KHALIFANY ASH S., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anïa, Head of Reception

Good Stay

Customer review rating 4.5/5

Vimal K. Families - 24/08/2021 Confirmed reviews ALL

The room was neat, but the wash room had some leaks while bathing

Dear VIMALKUMAR B., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abigaël Hotel Manager

İyi konaklama

Customer review rating 5.0/5

Alirıza K. Friends - 23/08/2021 Confirmed reviews ALL

Thank you for your hospitality. Alirıza K.

Dear Mr K., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abigaël Hotel Manager

It’s funny

Customer review rating 2.0/5

Shah J. Couples - 23/07/2021 Confirmed reviews ALL

Hello , I stay lots of Time in hotel . It’s first time I got the bed like that type of . It was 2 single bed together . I can’t sleep whole night in 2 person in double bed . It’s gone separate in middle . It’s horrible . Please make sure when you give some people double bed it should be double one métrées. Waste of my money also back pain . You guys should back my money and Madicine money also . It’s painful my back .

Dear Shah j., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. We are sorry that your experience did not meet your expectations. Regarding your room, did you mentioned it to reception as we will have changed your room straight away. For the housekeeper getting into your room, we do apologize and this has been reminding to him. Best regards Abigaël Hotel Manager

Good stay

Customer review rating 5.0/5

Yoann Friends - 15/07/2021 Confirmed reviews ALL

Nice hotel, worth the price! Loved it

Dear YOANN L., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Abigaël Hotel Manager
Customer review rating 5.0/5

Anonymous Couples - 24/05/2021 Confirmed reviews ALL

Nickel

Madame B., Nous vous remercions d'avoir pris le temps de laisser vos appréciations à la suite de votre séjour à ibis budget Paris Porte de Pantin. Nous sommes ravis d'apprendre que votre séjour s'est bien déroulé. Toute l'équipe est mobilisée afin de vous offrir la meilleure qualité de service et de vous accueillir dans les meilleures conditions Nous espérons avoir l’occasion de vous accueillir de nouveau prochainement Cordialement, Alexandre Premier de réception

Family friendly hotel

TripAdvisor rating 5.0/5

akuacoco Family - 01/01/2020 TripAdvisor review

We are a family of 5, so it was great when we were able to get 2 adjacent rooms. The staff from reception to cleaners were so friendly. The rooms were very clean and comfortable. The best part of the stay was the breakfast as there was a lot of selection.

Dear akuacoco, We thank you for taking the time to write to us following your stay at ibis budget Paris Porte de Pantin. I am delighted to read that you had a pleasant stay in our hotel! I thank you for your comments which are always a source of motivation for our entire team. We hope to have the opportunity to see you soon on your next trip to Paris. Best regards, Alexander Receptionist leader

Not so Ibis Budget standard hotels

TripAdvisor rating 3.0/5

Satrio_AS Family - 31/12/2019 TripAdvisor review

The hotel looks old and the carpets were dirty. Our room #301 has bad design of floor drainage leads to water overflow into the bathroom door and even flooding the room if 3 persons take bath subsequently. Car parking underground is also dirty, looks like parking in an abandoned building.

Hello Mr. SATRIO, I have just read your comments about our establishment. I am truly sorry that your stay with us did not meet your requirements. Please note that we will take the necessary corrective measures and that we hope to have the pleasure of welcoming you back to our hotel. Yours. Abderahmane.

good and renewed accomodation

TripAdvisor rating 5.0/5

GeertJacops Family - 06/11/2019 TripAdvisor review

Renewed accommodation. very friendly people, good for groups. Nearby Train Station, so works with the tickets for the metro.Calm neighborhood. breakfast is ok and enough. the rooms are clean and with shower. A good price for this hotel

Dear Mr Geert, I am delighted to read your satisfaction on our establishment. I thank you sincerely, my teams will be delighted to hear your comment. Looking forward to seeing you on your next visit to Paris! Yours truly, Abderrahmane-Deputy Director

Functional but like a prison cell

TripAdvisor rating 2.0/5

Julie H Family - 03/08/2019 TripAdvisor review

It makes Premier Inn look 5 star. Soiled sheet on arrival (cleaner just shrugged when I showed her), not enough bedding for the bunk bed provided although couldn't get the cleaner to understand why a sheet was needed to go with the blanket. The tv didn't work and only one power socket out of 3 worked. The doors have huge clunky keypads for entry and the brown plastic furniture is awful. Air con was good though and the beds were comfy. Location is ok and there are a few bakeries not too far away for breakfast. You wouldn't want to spend more time than you had to in the room but if you are out all day/evening sightseeing then it's fine.

Dear Julie, Hello, I have just read your comments about our establishment. I am really sorry that your stay with us did not live up to your requirements. Please note that we will take the necessary corrective measures and hope to have the pleasure of welcoming you back to our hotel. Yours truly, Abderrahmane-Reception Manager.

. ? .

TripAdvisor rating 1.0/5

Resort30870324680 Friends getaway - 29/04/2019 TripAdvisor review

.. reluctance and lack of interest .. for more than half and hour has " a small group of teenagers from hungary " only cornflakes and yoghurt for breakfast .. if we did not alert the hotel stuff .. it will probably take much longer .. but maybe the kids was on " a growing slim stay "..

Cher client, Je viens de prendre connaissance de vos commentaires concernant notre établissement. Je suis vraiment désolé que votre séjour chez nous n'ai pas été à la hauteur de vos exigences. Sachez que nous apporterons les mesures correctives nécessaires et que nous espérons avoir le plaisir de vous recevoir à nouveau dans notre hôtel. Bien à vous, Abderrahmane-Chef de réception.

Passable

TripAdvisor rating 3.0/5

Effya F Friends getaway - 19/02/2019 TripAdvisor review

Les réceptionnistes totalement désintéressés, pas souriantes ni accueillantes . Definitely not going back there. The breakfast was good. I just felt unwelcomed or unwanted.The room was comfortable and neat

Cher client, Tout d’abord je vous remercie d'avoir pris le temps de laisser un commentaire suite à votre séjour chez nous. Veuillez accepter nos excuses si l’accueil n’a pas été aussi chaleureux que d’habitude, cela doit rester un fait isolé. Je ne manquerai pas de rappeler l’importance d’un des basiques de l’hôtellerie, l’accueil. J'espère que vous nous donnerez la possibilité de vous accueillir de nouveau chez nous. Bien à vous, Abderrahmane-Chef de Réception.

Very limited

TripAdvisor rating 2.0/5

Explorer20943273214 Couples - 09/01/2019 TripAdvisor review

Breakfast did not have many options, it had some bugs running around close to the food. The matresses were dirty and the recepcionists did not have any knowledge about Paris, and sometimes at night there was nobody at reception. I won't be back!

Hello Explorer20943273214, Thank you for taking the time to leave us a comment and we thank you.We sincerely regret that your experience at the hotel did not live up to your expectations despite all the care taken to ensure that the stays of our customers are at their best. Please note that we take your comments with great interest into account: the cleanliness of our establishment is one of the points with which our teams are most important. Know that the satisfaction of our customers remains our top priority. Hoping anyway, see you soon in our hotel, with the concern of your complete satisfaction. Regards. Amri Mouloud-1st reception.

Property review of Ibis Budget Paris Porte de Pantin

TripAdvisor rating 3.0/5

Paradise05778185916 Family - 10/12/2018 TripAdvisor review

Hotel location was fine. Hotel staffs couldn't explain well on how to get to paris city centre by RER. Poor explanation. We didn't get enough towel and toilet paper for 3 pax. Two towels were received. Vacum was not done under the bed. Kid bed was not done at all. Towels are old and thin.

Hello Paradise05778185916, Thank you for taking the time to write a review of our facility. This allows us to identify the points on which we must progress and thus improve our quality of service. Hoping nevertheless, you will see you soon in our hotel, with the concern of your complete satisfaction. Amri Mouloud-1st reception.

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