ibis budget Paris Porte de Pantin 2 stars

TripAdvisor rating 3.5/5 773 reviews
ibis budget Paris Porte de Pantin
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Newly Refurbished hotel

  • A 2-minute walk from Pantin train station (reach the center of Paris in 10 minutes)

  • Close to the Zenith events center and La Villette

  • Private and secure car park

  • New: Save 5% with the Member's Rate

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI in your room
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
Catering
  • Breakfast
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis budget Paris Porte de Pantin

96-98, Avenue du Général Leclerc
93500
pantin
france

Tel: +33892680719

Fax: (+33)1/49159800

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS :   151 DELIZY

  • METRO :   5 PORTE DE PANTIN

  • RER :   E PANTIN

  • By plane

    AEROPORT CHARLES DE GAULLE At 24km / 14.91 miles

  • By plane

    PARIS ORLY At 22km / 13.67 miles

  • By plane

    PARIS ROISSY CDG At 20km / 12.43 miles

  • By train

    GARE DE L EST At 6.5km / 4.04 miles

  • By train

    GARE SAINT LAZARE At 10km / 6.21 miles

  • By train

    PARIS GARE DU NORD At 6km / 3.73 miles

GPS :48.896831, 2.403697

Our accommodations

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: 2
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products

TWIN - room with two single beds for up to 2 people.

  • Max. number of persons: 2
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products

Family Room

  • Max. number of persons: 4
  • Area: From 23
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products

Our guest reviews for
ibis budget Paris Porte de Pantin

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

3,553 reviews

tripadvisor

TripAdvisor Rating 3.5/5

773 reviews

It was nice

Customer review rating 3.8/5

Matej Families - 14/01/2020 Confirmed reviews ALL

the only thing, I would comment is a bit of dust in the underground car park. The staff was very kind an helpful. The connection to the city centre is very good.

Dear MATEJ F., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abigaël Hotel Manager

smooth and friendly

Customer review rating 3.8/5

Anonymous Business - 12/01/2020 Confirmed reviews ALL

It would be even better if there could be an electric kettle available somewhere, to boil hot water.

Dear CECILE C., Thank you for taking the time to leave your ratings following your stay at ibis budget Paris Porte de Pantin. We are delighted to learn that your stay went well. The whole team is keen to bring you the best quality of service and to welcome you in the best conditions Note that we provide a coffee machine on which you can take hot water to prepare tea We hope to have the opportunity to welcome you again soon Best Regards, Alexander Receptionnist leader

excellent

Customer review rating 3.8/5

Akira S. Couples - 09/01/2020 Confirmed reviews ALL

it was a pleasant stay with polite staff and satisfactory facilities

Dear Akira S., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abigaël Hotel Manager

Met the basic need of accommodation

Customer review rating 3.8/5

Julian R. Families - 04/01/2020 Confirmed reviews ALL

First time we had stayed in a IBIS Budget and would probably be the last. The beds were very uncomfortable to sleep in. I had to wake up several times over the night due to feeling very uneasy. Also, being a family room with 4 occupants, it only had a single chair and table. The car park had very limited space and even though paid we had to juggle around to find a single space.

Dear Mr R., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. We are sorry to hear that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Abigaël Hotel Manager

Family friendly hotel

TripAdvisor rating 3.5/5

akuacoco Family - 01/01/2020 TripAdvisor review

We are a family of 5, so it was great when we were able to get 2 adjacent rooms. The staff from reception to cleaners were so friendly. The rooms were very clean and comfortable. The best part of the stay was the breakfast as there was a lot of selection.

Dear akuacoco, We thank you for taking the time to write to us following your stay at ibis budget Paris Porte de Pantin. I am delighted to read that you had a pleasant stay in our hotel! I thank you for your comments which are always a source of motivation for our entire team. We hope to have the opportunity to see you soon on your next trip to Paris. Best regards, Alexander Receptionist leader

Not so comfortable Ibis hotel

Customer review rating 3.8/5

Satrio Families - 31/12/2019 Confirmed reviews ALL

The hotel looks old and the carpets were dirty. Our room #301 has bad design of floor drainage leads to water overflow into the bathroom door and even flooding the room if 3 persons take bath subsequently. Car parking underground is also dirty, looks like parking in an abandoned building.

Dear SATRIO A., Thank you for you feedback, this is important for us in order to improve our services. We are sorry to hear that we did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards,

Not so Ibis Budget standard hotels

TripAdvisor rating 3.5/5

Satrio_AS Family - 31/12/2019 TripAdvisor review

The hotel looks old and the carpets were dirty. Our room #301 has bad design of floor drainage leads to water overflow into the bathroom door and even flooding the room if 3 persons take bath subsequently. Car parking underground is also dirty, looks like parking in an abandoned building.

Hello Mr. SATRIO, I have just read your comments about our establishment. I am truly sorry that your stay with us did not meet your requirements. Please note that we will take the necessary corrective measures and that we hope to have the pleasure of welcoming you back to our hotel. Yours. Abderahmane.

Worst experience ever. Strongly discourage booking there

Customer review rating 3.8/5

Karam N. Families - 29/12/2019 Confirmed reviews ALL

I had a horrible experience with this hotel. I got a bad room with a broken wall and almost all lights not working. No other room is offered after speaking with the reception, instead, they called me after my leave to tell me that i will have to pay for reparation !!! After informing them that i am calling the police, they directly apologized and told me that it was their mistake. In summay: bad hotel with bad management.

Dear KARAM N., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely,
Customer review rating 3.8/5

Kris Business - 16/12/2019 Confirmed reviews ALL

Room noisy with traffic.

Dear Jai row R., Thank you for your feedback regarding your stay with us. Could you tell us a bit more about what went wrong during your stay in order for us to improve our service. Best Regards Abigaël Hotel Manager

Satisfaction

Customer review rating 3.8/5

T. Friends - 15/12/2019 Confirmed reviews ALL

Satisfait

Monsieur T., Nous vous remercions pour vos commentaires suite à votre séjour dans notre établissement. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe.. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, l'assurance de nos sincères salutations. Abigaël Directrice

Not bad.

Customer review rating 3.8/5

Hassan A. Friends - 08/12/2019 Confirmed reviews ALL

Toilet and shower area was too small. If someone is using toilet then you can hear those weird noises in your room (sleeping area). You can not move around while taking a shower. One last thing, it felt like you put that TV screen intentionally in the walking area from bed 1 to bed 3 because they is no way you can pass by without pushing TV.

Dear HASSAN a., I have just read your comments about our establishment. I am really sorry that your stay with us did not live up to your requirements. Please note that we will take the necessary corrective measures and hope to have the pleasure of welcoming you back to our hotel. Yours truly. Abdderrahmane.

The ratio quality/price is very good.

Customer review rating 3.8/5

Aa Friends - 26/11/2019 Confirmed reviews ALL

The rooms were rather clean and comfortable. Staff are friendly and welcoming. The breakfast is cheap and rather enough. Don't expect a very wide buffet. Located close to Gare de Pantin (RER Train/300m) and Hoche Metro (800m) which makes Pari easily accessible.

Dear Mr ALI A., We are very pleased that you enjoyed your stay with us and we thank you for sharing your very good experience with Trust You. We make every effort to ensure our guests have an excellent stay and your satisfaction is our greatest reward. We look forward to seeing you again at the Ibis Budget Pantin. Yours truly, Abderrahmane-Deputy Director

Mrs

Customer review rating 3.8/5

June R. Solo - 26/11/2019 Confirmed reviews ALL

Basic, clean and cheap

Dear JUNE R., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-Deputy Manager

Great value for money

Customer review rating 3.8/5

Kate Couples - 26/11/2019 Confirmed reviews ALL

Really friendly and helpful staff, large rooms, always clean.

Dear KATHRYN C., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-Deputy Manager.

Good service and affordable

Customer review rating 3.8/5

Jayendra N. Families - 20/11/2019 Confirmed reviews ALL

Staff are very helpful with any requests, rooms are affordable and reasonably priced

Dear JAYENDRA ROONKAN N., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-Deputy Manager

Very underwhelming

Customer review rating 3.8/5

Katie M. Couples - 17/11/2019 Confirmed reviews ALL

Staff weren't friendly or helpful. Wifi did not work in our room, we needed to go down to reception to use it. Bathroom had no fan and toilet had no scrubbing brush

Dear KATIE M., Thank you for your feedback regarding your stay with us We are sorry that your experience did not meet your expectations. Could you please tell me a bit more about what went wrong during your Check in in order to work on it with the person you met upon arrival. It is our hope that you will give us the opportunity to better serve you in the near future. Regards, Abigaël Hotel Manager

MR

Customer review rating 3.8/5

K. N. Business - 17/11/2019 Confirmed reviews ALL

I was charged twice for the same stay it is all happend due to your reservation system error, I have written to your reservations they refused to refund duplicate charge there is no other go apart from approaching France Tourist office and also take this matter to social media ..

Dear n. K., Thank you for taking the time to tell us about your experience regarding your bookings. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abigaël

Déçu

Customer review rating 3.8/5

G Business - 15/11/2019 Confirmed reviews ALL

Déçu.

Madame G., Nous vous remercions d’avoir pris le temps de nous écrire Suite à votre séjour dans notre établissement. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Si vous pouviez nous faire un retour sur ce qui ne vous a pas plut afin de nous améliorer. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. Dans l’attente de votre retour, nous vous prions de croire en l'assurance de nos sincères salutations. Bien à vous, Abigaël

Fantastic

Customer review rating 3.8/5

Happy G. Families - 14/11/2019 Confirmed reviews ALL

Rooms spacious, clean, quiet

Dear MICHAEL L., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Abigaël Hotel Manager

Good location for long walks

Customer review rating 3.8/5

Kevin Solo - 08/11/2019 Confirmed reviews ALL

Close to the hotel is the Canal St Martin and the Parc de la Villette, which means I can enjoy long walks along the waterway, which has a calming and restorative effect on body and mind.

Dear MR L., Thank you for taking the time to give us a feedback of you stay with us. Could you give us more details about what you did not like in our breakfast in order to improve what went wrong. We do apologize if your experience did not meet your expectations. At Ibis Budget, we strive to provide a superior service experience to every customer. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Abigaël Hoteal Manager
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