ibis Paris la Villette Cite des Sciences 19th 3 stars

Customer review rating (ALL Rating) 3.9/5 1,585 reviews

Best price
guarantee
ibis Paris la Villette Cite des Sciences 19th - Image 1
ibis Paris la Villette Cite des Sciences 19th - Image 2
ibis Paris la Villette Cite des Sciences 19th - Image 3
ibis Paris la Villette Cite des Sciences 19th - Image 4
31-35, quai de l'Oise, 75019 PARIS, France

Description

Hotel extras

  • Cozy rooms with a view of Canal de l'Ourcq

  • Close to Parc de la Villette and Zénith Paris

  • Snacks available at any time

  • Direct transport to Paris-Charles de Gaulle Airport

  • Pets welcome

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 1 double bed and view of the Canal de l'Ourcq

Photo out of - Standard Room with 1 double bed and view of the Canal de l'Ourcq

Perfect for a romantic stay in Paris, this cozy room offers absolute comfort. Fall asleep in the softness of your Sweet Bed by ibis sheets and wake up to a breathtaking view of Canal de l'Ourcq.

  • Views:

    City View or Park view

Max. number of persons
2
Area
From 13 m² / 139 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 13 m² / 139 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View or Park view
See availabilities

The ideal stopover for business travelers in Paris. Get some work done at your room's desk area with our high-speed connection, or head to the co-working space with a strong coffee for inspiration.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
See availabilities

2 communicating rooms, 1 double bed and 2 twin beds

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Twin bed(s) x2

Bathroom

Service And Equipment

Temperature Air Control

  • Air cooling system
See availabilities

Planning a family weekend in Paris? A spacious room for up to 5 people awaits. Your perfect base for exploring the Cité des Sciences and making new memories with the whole crew. Pets are also welcome!

  • Views:

    Panorama view or Park view or River side

Max. number of persons
5
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Bedding Facilities

  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Doorways provide 32” clear width
  • Lever door hardware
  • Desk top is 27”-34” high with space underneath that is 30” W, 27” H and 17” deep
  • Drapery controls no higher than 48” with loop ends
  • Thermostat no higher than 48” above floor
  • Light switches no higher than 48” above floor
  • At least one closet rod no higher than 48” above floor
  • Safe shelf and controls 15”-48” above floor

Temperature Air Control

  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Connecting rooms with a view of the Canal de l'Ourcq, 1 double bed and 2 twin beds

  • Views:

    River side

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Twin bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Service And Equipment

Comfort Features

  • Double Glazing

Temperature Air Control

  • Air cooling system
See availabilities

Hotel location

ibis Paris la Villette Cite des Sciences 19th

31-35, quai de l'Oise
75019 PARIS
France

GPS:48.891321, 2.384766

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 285 rooms
  • 7 rooms for people with reduced mobility
  • 285 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Entertainment

  • Pool Table
  • Piano

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Family

Services for children

  • Board games available
  • On site
  • Indoor parking
  • Private
  • 16 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.89 m / 6.23 ft

  • Parking pricing: 26 EUR 26 EUR Per day

Services & equipment

  • Intercom

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

HANDY

Photo out of - HANDY

La Villette restaurant combines vintage charm with a modern twist. Here, we celebrate homemade cuisine. Between timeless classics and current trends, our creative menu will make your taste buds tingle.

Cooking style
European
Classifications & labels
2023
Capacity
130
Accessibility
Accessible service
31-35, quai de l'Oise, 75019 Paris, France
Telephone +33 1 40 38 04 04
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday Closed
Saturday Closed
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Reservation recommended
  • Thematic parties and animation
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Accommodate food

  • Vegetarian menu

La Villette restaurant combines vintage charm with a modern twist. Here, we celebrate homemade cuisine. Between timeless classics and current trends, our creative menu will make your taste buds tingle.

Enjoy some downtime at the Handy before heading for dinner or the Zénith Paris. Set the right mood over a sharing platter or tapas in a relaxed setting filled with soulful piano and guitar music.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,585 reviews

Customer review rating 5.0/5

Guillaume P. Solo - Confirmed reviews ALL

Dear Guillaume , Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our location, the cleanliness of your room, and the friendly service from our staff. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Yours Murielle BONNOT / General Manager

Customer review rating 4.0/5

Etienne L. Families - Confirmed reviews ALL

Dear Etienne, Thank you for your kind words regarding our location and the spaciousness of our rooms and breakfast area. We are delighted to hear that you enjoyed your stay and found our facilities to your liking. Best regards, Murielle BONNOT / Directeur

Customer review rating 3.0/5

Timothee F. Solo - Confirmed reviews ALL

Dear Timothee , Thank you for your feedback regarding your recent stay with us. We are pleased to hear that our location suited your needs for the concert at La Villette. However, we regret to learn about the issues you encountered with the door and the bathroom facilities. Your comments regarding the shower and resulting water spillage have been noted, as we strive to maintain high standards of comfort and functionality for our guests. We appreciate your insights and hope to welcome you back in the future for a more seamless experience. Sincerely Margot RIVIERE - Guest Relation

Customer review rating 3.5/5

Fabio M. Couples - Confirmed reviews ALL

Dear Fabio , Thank you for your feedback. We appreciate your comments regarding the cleanliness of the room and the hotel infrastructure. We apologize for the discomfort caused by the heat and the leaking pipe. Your insights are valuable as we strive to improve our services. Yours Murielle BONNOT / General Manager

Customer review rating 2.0/5

Matteo R. Business - Confirmed reviews ALL

Dear Matteo , Thank you for your feedback regarding your recent stay. I sincerely apologize for the inconvenience caused by the premature transactions on your colleague's credit card. We strive to ensure clear communication about our billing policies, and I regret that this was not your experience. Your comments are valuable to us as we work to enhance our services. Yours Murielle BONNOT / General Manager

Dear Guillaume , Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our location, the cleanliness of your room, and the friendly service from our staff. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Yours Murielle BONNOT / General Manager

Customer review rating 4.0/5

Etienne L. Families - Confirmed reviews ALL

Rooms are bigger than in central Paris Ibis and breakfast area is big but homely

Dear Etienne, Thank you for your kind words regarding our location and the spaciousness of our rooms and breakfast area. We are delighted to hear that you enjoyed your stay and found our facilities to your liking. Best regards, Murielle BONNOT / Directeur

Customer review rating 3.0/5

Timothee F. Solo - Confirmed reviews ALL

Well located to go to la Villette, easy to reach with the metro. The building is a bit old and needed to smash the door for it to close properly. The bathroom in the room is small and practical but a lot of water is spilling out of the shower, making the towels unusable quite fast if you want to dry the floor.

Dear Timothee , Thank you for your feedback regarding your recent stay with us. We are pleased to hear that our location suited your needs for the concert at La Villette. However, we regret to learn about the issues you encountered with the door and the bathroom facilities. Your comments regarding the shower and resulting water spillage have been noted, as we strive to maintain high standards of comfort and functionality for our guests. We appreciate your insights and hope to welcome you back in the future for a more seamless experience. Sincerely Margot RIVIERE - Guest Relation

Customer review rating 3.5/5

Fabio M. Couples - Confirmed reviews ALL

The room is clean but a little hot. Bathroom is small. There was a pipe leaking water on the floor. The hotel infrastructure is good

Dear Fabio , Thank you for your feedback. We appreciate your comments regarding the cleanliness of the room and the hotel infrastructure. We apologize for the discomfort caused by the heat and the leaking pipe. Your insights are valuable as we strive to improve our services. Yours Murielle BONNOT / General Manager

Customer review rating 2.0/5

Matteo R. Business - Confirmed reviews ALL

Money from the credit card of my colleague was withdrawn of 4 times 480 euros even before we arrived at the hotel. The cost per person for the 2 nights was 480 euros. This represent a double issue : withdrawing ahead of time without communicating to the customer and duplicated overall costs.

Dear Matteo , Thank you for your feedback regarding your recent stay. I sincerely apologize for the inconvenience caused by the premature transactions on your colleague's credit card. We strive to ensure clear communication about our billing policies, and I regret that this was not your experience. Your comments are valuable to us as we work to enhance our services. Yours Murielle BONNOT / General Manager

Customer review rating 2.0/5

Allister L. Business - Confirmed reviews ALL

Room is in poor condition, shower and toilet are adequate but small. Window cill is a piece of plastic that has warped significantly. Twice workers just walked into my room without knocking - to oil the hinges and clean the room. Another was annoyed that I was there and he couldn't silicon something. He gave me 5 minutes to leave. There's a long bench which is in front of the bathroom which is not needed. External stair takes you out the back to a alleyway which is not great in the dark. There was a man blowing leaves outside with a leaf blower - which is and always will be pointless.

Dear Allister, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your insights, as they are invaluable in helping us improve our services. I apologize for the inconveniences you encountered during your visit. We take room conditions seriously, and I understand your concerns regarding the shower and toilet sizes, as well as the condition of the window sill. Your comments will be noted as we strive to enhance our facilities. Regarding the access to your room by our staff, I sincerely regret that this occurred without proper notification. Our team is trained to respect guest privacy, and we will reinforce this practice with our staff. Thank you once again for your comments, and we hope to provide a better experience in the future. Your sincerely Murielle BONNOT / General Manager

Customer review rating 4.0/5

Viktor F. Friends - Confirmed reviews ALL

We stayed at the hotel from October 5th to October 7th and had a mixed experience regarding customer service. Due to an unexpected medical emergency, one of our colleagues was hospitalized just 2 days before our trip. We had to cancel 1 of our 5 booked rooms. Even though Customer Care explicitly advised us via email to contact the hotel directly for a potential goodwill gesture or credit option, the on-site management showed zero flexibility or cooperation, strictly hiding behind the non-refundable policy. This was very disappointing given the exceptional circumstances. On a positive note, the hotel itself was very comfortable, featuring clean rooms, comfortable beds, and a rich, plentiful breakfast selection. Furthermore, the front-desk staff was wonderful. I am not entirely sure of her exact name (Elena or maybe Evelin?), but the lady working at the reception made our stay truly memorable with her outstanding hospitality and helpfulness. She was incredibly kind and efficient when helping us store our luggage after check-out on our final day before we headed back to the airport.

Dear Viktor F., Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I am pleased to hear that you found our accommodations comfortable and enjoyed the breakfast selection. It is also heartening to know that our front-desk staff member provided you with exceptional service, contributing positively to your experience. However, I sincerely apologize for the disappointment you encountered regarding the cancellation of one of your rooms due to the circumstances surrounding your colleague's medical emergency. While we strive to accommodate our guests' needs and understand the unpredictability of life, we also have to adhere to our established policies, which include non-refundable bookings. I appreciate your understanding of this matter, and I assure you that we value all our guests and their experiences. We hope to have the opportunity to welcome you back in the future under better circumstances. Margot RIVIERE - Guest Relation

Customer review rating 1.5/5

Joachim R. Business - Confirmed reviews ALL

on the breakfast buffet there was a cockroach running over the croissants.I could not continue my breakfast the first day.

Dear Joachim , Thank you for your feedback regarding your recent experience with us. We take cleanliness very seriously and will ensure that your concerns are addressed with our team to maintain our standards. We appreciate your understanding and hope to provide a better experience in the future. Yours Murielle BONNOT / Directeur

Customer review rating 4.0/5

Elizabeth H. Couples - Confirmed reviews ALL

Your location was perfect for concert-going. Parking was easy with a reservation. Personnel were all polite, responsive and helpful. Breakfast was plentiful and tasty. The public rooms of the hotel were clean and well-kept. Bed was comfortable. Room was very small, but OK for our needs. Bathroom was too small for older people. The shower faucet was hard to regulate and the soap provided was too hard to rinse off. It was, however, the weekend of the whiskey fair and I imagine every room was booked. Also, it was a long walk to public transit and many stairs to cross the canal for the Philharmonie. Loved watching boats and people out for exercise.

Dear Elizabeth, Thank you for taking the time to share your experience at our hotel. We are delighted to hear that our location was convenient for your concert attendance and that you found the parking reservation process easy. It is wonderful to know that our personnel provided you with polite and responsive service, and that the breakfast met your expectations. We appreciate your feedback regarding the size of the room and bathroom. We understand that space can be limited, particularly in urban areas, and we aim to provide comfortable accommodations tailored to our guests' needs. Your insights on the shower faucet and soap will be taken into consideration as we continuously strive to enhance our guest experience. We hope that despite these minor inconveniences, you enjoyed your stay and the local scenery. We look forward to welcoming you back in the future. Yours Murielle BONNOT / General Manager

Customer review rating 4.5/5

Diana N. Couples - Confirmed reviews ALL

The hotel was located 7min from the metro, which was a plus. The hotel was clean and the staff was incredibly helpful. We were unaware that there was no air conditioning and they immediately offered us a fan. The only thing that threw me off was the fact that there were several tents (which appeared to have people living in them) set up in the back of the hotel (we could see it from the windows when waiting for the elevators). Over all great quality and exceptional service for the price.

Dear Diana, Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated our convenient location, cleanliness, and the helpfulness of our staff. It is our aim to provide a comfortable experience for all our guests. We understand your concerns regarding the tents observed from your window. While we strive to maintain a welcoming environment, we acknowledge the importance of ensuring a pleasant view for our guests. Your comments will be taken into consideration as we continuously seek to enhance our services and facilities. Thank you for choosing us, and we hope to welcome you back in the future for another enjoyable stay. Yours Murielle BONNOT / General Manager

Customer review rating 1.0/5

Katherine S. Business - Confirmed reviews ALL

I believe the hotel room had bed bugs and in the 24 hours after I checked out, I have counted over 50 bites covered my whole body. As well waking up to what looked like a bed bug crawling away from me across the mattress.

Dear Katherine , Thank you for your feedback. We take matters of cleanliness and guest comfort very seriously. We encourage all guests to report any concerns during their stay so that we may address them promptly. Your comments will be reviewed with our team. Ibis Paris La Villette Cité des Sciences 19ème

Customer review rating 4.0/5

Jemma F. Families - Confirmed reviews ALL

We stayed for a couple of nights and the hotel was great for what we needed. The hotel room was quite hot at night, but otherwise it was a clean and comfortable stay and staff were helpful and friendly.

Dear Jemma , Thank you for your kind feedback. I am pleased to hear that you found your stay comfortable and appreciated our staff's friendliness. We acknowledge the room temperature issue and will consider it for future improvements to enhance our guests' experiences. Yours Murielle BONNOT / General Manager

Customer review rating 3.0/5

Orianne M. Business - Confirmed reviews ALL

well connected, quiet, room cleanand a bit old fashion. The breaksfast was chaotic on the 2 mornings: not enough mugs, spoons... I understood the washing machine was broken but Ibis being part of a big chain of hotel, I think one could borrow cuttlery from other partner hotels. Also, there was not enough staff on the 1st day it seemed to catch up with the crowd. The buffet set up was a bit small for such a big room and choices were quite limited (a lot of sugay items). Overall ok stay but the breakfast experience downgraded the whole stay

Dear Orianne , Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our location well-connected and enjoyed the cleanliness of your room. However, we sincerely apologize for the breakfast experience you encountered. We understand that the availability of utensils and the overall setup did not meet your expectations. Please know that we are continuously working to improve our services, including breakfast arrangements, to ensure guest satisfaction. Your comments regarding the food selection and staffing have been duly noted, and we will take them into consideration for future improvements. We appreciate your understanding and hope to welcome you back for a better experience. Murielle BONNOT / General Manager

Customer review rating 2.0/5

Reade M. Couples - Confirmed reviews ALL

The homeless group camping outside are very noisy, and my room smells damp.

Dear M., Thank you for your feedback. We are pleased you appreciated our location and staff. However, we regret the inconvenience caused by external noise and the condition of your room. We take cleanliness and comfort seriously and will continue to monitor these aspects closely. Your sincerely Murielle BONNOT / General Manager

Customer review rating 2.5/5

Mary G. M. Families - Confirmed reviews ALL

I planned ahead for this trip because I was travelling with my two children and wanted everything to go as smoothly as possible. I therefore decided to pay €25 for an early check-in. Unfortunately, our arrival at around 12:00 pm was far from smooth. The first receptionist I spoke to was not welcoming and immediately told me that I had not paid for early check-in, asking me to provide a receipt. I explained that I had a confirmation email and had also responded to the hotel’s email to let them know that I would be arriving early. I received confirmation that they had received my request. The issue was that my receipt showed the total amount of the booking and was not itemised, so the €25 early check-in payment was not clearly shown as a separate charge. The receptionist then passed me to another member of staff. While I was standing there, the two receptionists had a lengthy conversation in French. I asked the second receptionist what they were discussing, and she simply told me it was “nothing.” Given the situation, I felt extremely uncomfortable and could not help feeling that I was being discussed or mocked. I was already stressed, especially with two children with me, but I tried to remain calm. I sat down and went through my emails again to make sure I had all the information. I then returned to reception and showed them the €25 payment information and the confirmation email I had received regarding my early check-in. Despite this, I was kept waiting. Eventually, they gave me the room, but the way the situation was handled was very disappointing. The receptionist told me that they would “just give it to me,” without providing any real explanation or acknowledging that I had in fact paid for the early check-in. It felt as though they were simply trying to end the conversation rather than properly address the issue. What disappointed me most was that the first receptionist, who had initially told me that I had not paid, did not even apologise after the situation was resolved. I completely understand that misunderstandings can happen, and I would have been happy to clarify the payment if there had been a genuine issue. However, the way this was handled made an already stressful arrival much more difficult than it needed to be. I had planned and paid for the early check-in specifically to make travelling with my children easier, so I expected a more professional, respectful and welcoming experience.

Dear Mary, Thank you for sharing your feedback regarding your recent experience at our hotel. I would like to express my sincere apologies for the challenges you encountered during your check-in process. We strive to provide a smooth and welcoming experience, particularly for families traveling with children. I regret that the initial communication regarding your early check-in payment was not clear. Our team is trained to assist guests with any inquiries, and it is concerning to hear that you felt uncomfortable during your interaction with our reception staff. I assure you that this is not the level of service we aim to deliver. It is important for us to address all guest concerns with respect and professionalism, and I am sorry that you felt this was not the case during your visit. Your feedback will be taken seriously as we continue to improve our services. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you again in the future, providing a much-improved experience. Ibis Paris La Villette Cité des Sciences 19ème

Customer review rating 5.0/5

Mario K. Business - Confirmed reviews ALL

Very happy with my overall experience.

Dear Guest, Thank you for your kind words. We are delighted to hear that you had an excellent experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kindly Margot RIVIERE - Guest Relation

Customer review rating 4.5/5

Richard D. Friends - Confirmed reviews ALL

Great location near a Metro station, by the canal - very relaxed feel about the place. Clean modern hotel popular with travellers and visitors to the nearby Zenith music venue.

Dear Guest, Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you appreciated our convenient location and the cleanliness of our hotel. Your kind words motivate us to continue providing excellent service to our guests. Kindly Margot RIVIERE - Guest Relation

Customer review rating 3.5/5

Mats V. Couples - Confirmed reviews ALL

We were welcomed very friendly. It all went fast. We had a proper room, it was a bit old but it was still okay! It was clean!

Dear Mats , Thank you for your feedback. We appreciate your kind words regarding our friendly welcome and cleanliness. We acknowledge your comments about the location and the age of the hotel. Your insights are valuable as we strive to improve our guest experience. Your sincerely Murielle BONNOT / General Manager

Customer review rating 4.0/5

Keren W. Families - Confirmed reviews ALL

Very friendly and helpful staff who communicated well

Dear Guest, Thank you for your kind words regarding our friendly and helpful staff. We are pleased to hear that you appreciated their communication. Your positive feedback motivates us to continue providing excellent service. Sincerely Margot RIVIERE - Guest Relation

Customer review rating 4.0/5

Bhavica M. Friends - Confirmed reviews ALL

Small rooms but comfortable. Walls are not sound proof! Great staff. Nice view of river and plenty of local places to eat and drink.

Dear Guest, Thank you for your feedback. We appreciate your acknowledgment of our great location and comfortable accommodations. We understand that room size and soundproofing can impact guest experience, and we value your insights as we continuously seek to improve. Sincerely Margot RIVIERE - Guest Relation

Other web-users rate our hotel

  • 1,017 reviews 8.5/10 Location
  • 1,900 reviews 3.5/10 Room
  • 1,236 reviews 8.2/10 Service
  • 13 reviews 7.7/10 WiFi
  • 1,310 reviews 2.5/10 Comfort
  • 603 reviews 7.1/10 Breakfast
  • 579 reviews 5.3/10 Cleanliness
  • 397 reviews 5.2/10 Vibe

Powered by Trustyou

Frequently asked questions

Our other establishments nearby