checking in staff were friendly and kind

Nice bedroom, clean and comfortable. Maybe the bathroom could be bigger, but still nice!

I have stayed 6 times at the hotel and I am satisfied with the service and the rooms.

clean room, normal breakfast, nice service

1 overnight stay Lata arrival, therefore bed important for a relaxing sleep. Room basic and small, but clean. Bathroom the same. Internet was working very well, so I could do my pre-breakfast screening of relevant work. Breakfast good for a lower budget hotel: Excellent Baguette, fresh fruit and Joghurt. Check-in and check-out fast and simple, personnel helpful and friendly.

It was Ok. Rooms were pretty small and there was no kettle for tea in The rooms. Also no fridge.

Check in: had to wait 5-10 minutes waiting for one of the front desk agents to acknowledge me. One was helping a guest, the other two were just chatting Rooms: clean but no garbage bin?!?! Breakfast: Quality could be better but it was fine. My friend and I had issues with the service and attitude of the staff multiple times and on multiple occasions. The F&B staff were rude, especially regarding grab and go bags. On our first morning, the staff encouraged us to use the bags but afterwards, they refused to give it to us even when we said we couldn't stay for breakfast so we wanted to grab some food for the road. The staff wouldn't let us take anything other than fruit and even stood by and watched us. Very disappointed with the quality of service.

clean room, friendly staff, but lot of noise in the floor hall.

Brilliant and friendly staff. Nice clean room, lovely hot shower. Perfect

The receptionists specially Pierre-Lucas Wirth and Mahamadou Diop were very very nice. Very welcoming, very helpful and courteous. Breakfast was good, full of variety and good quality food. Room service was great. The hotel lobby is very cozy and cheerful. The bar tender was really nice too.

This was the fourth or fifth time I have used this hotel. It suits my needs well: situated in a pleasant and culturally interesting part of the 19th arrondissement, it is close to the Metro and a 25 minute walk, along the canal, from the communications hub of the Place de Stalingrade. The surrounding area is safe and quiet at night. The room was well-designed, in a modern, straightforward style. Everything in it worked and it was spotlessly clean. The bed was comfortable and the heating reliable. My one gripe was that one night, the occupants of the next-door room were very noisy until after one o'clock and the walls were insufficiently insulated to keep their noise out. I took breakfast in the hotel. There was a good choice and the food was fresh and well presented. The coffee, however, came out of a vending machine and was not the best I have ever tasted. I found the staff friendly and helpful. Many of them speak English to a good standard. The price was fair. I shall doubtless use this hotel again.

The hotel is good but the bathrooms are too compact. You'll hit something when you turn around. No microwave in the room to heat up any food quickly . The free luggage room facility is good. Bit expensive compared to facilities provided.

Simple and easy hotel air condition is small issue location is easy near to local market breakfast is simple and good rooms are little small view from rooms is excellent they are canal facing easy access

As we stay every year in this same hotel for 12 days or more, we don't need to say more... except that they are always improving. The crew is fantastic, helpful. Mainly in this time, when Air Portugal lost our luggage for all the 12 days. Breakfast, delicious. View from the room gorgeous (coté canal). Close is Le Millénnaire where you can take a free electric boat 7 min drive and arrive to this mall, with a not expensive restaurant, Flunch and several other stores. Our thanks to our friends of the reception, Myrian, Dominique (brasileiro), Mahmadu, Gladys and of the restaurant, Rezika and Jacqueline!

Hotel is too noisy: some foreigners were talking loudly at 4pm in the corridor. I would recommend that the management advise every one staying in this hotel with appropriate signs to be silent between 10 pm to 7 am.