Mercure Maintenon 4 stars

Customer review rating (ALL Rating) 4.5/5 455 reviews

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Description

Hotel extras

  • 4 star hotel in the spirit of an Alsatian country house

  • Local restaurant with excellent cheeses and Alsatian snacks

  • Spa by Sothys with indoor pool, sauna and massages (for a supplement)

  • Refined setting for a wedding or seminar near Chartres

  • One hour from Paris, close to Chartres and Rambouillet

Our accommodation(s)

Hotel location

Mercure Maintenon

1 Rue de la Ferté
28130 MAINTENON
France

GPS:48.584881, 1.576262

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A l'Épicerie Maintenon - Restaurant

Discover "A l'Épicerie Maintenon", a bistro-style restaurant where home-cooked food, French produce and mature cheeses meet. A l'Épicerie Maintenon offers you a gourmet and friendly experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  455 reviews

Customer review rating 4.0/5

Didier O. Business - Confirmed reviews ALL

see above

Dear Didier, Thank you for sharing your feedback! I’m glad to hear you enjoyed our well-maintained hotel and had a delightful experience at our restaurant, especially with our cheese selection. I understand the bathroom setup wasn't quite what you expected, and we appreciate your comments on that. Your insights help us to continue improving our guest experience. Best wishes, L'équipe Mercure Maintenon

Customer review rating 3.5/5

Emmanuella A. Families - Confirmed reviews ALL

Great and very efficient staff Bedroom lacking good quality itens...like a pastic mugs instead of a real one, toilet paper of poor quality and no tissue, no sleepers

Dear Emmanuella, Thank you for sharing your thoughts with us! We're glad to hear you enjoyed our location and found our staff to be efficient. We appreciate your feedback regarding the room amenities, as we're always looking for ways to enhance our guests' experience. Your comments about the quality of items will certainly be taken into consideration as we work toward improving our services. Best regards, L'équipe Mercure Maintenon

Customer review rating 5.0/5

Samuel D. Families - Confirmed reviews ALL

Although I already mentioned this to the front desk, I wanted to reiterate just how good a stay my partner and mother in law had over the Christmas period. The staff (Roxanne and Juliette in particular) were lovely and took great care of us, and both the spa team and facilities were excellent. This was a true moment of relaxation, calm and rest for all of us.

Dear Mr D., Thank you very much for taking the time to share such a detailed and thoughtful review following your stay with us over the Christmas period. We are delighted to read that you, your partner and your mother-in-law enjoyed a relaxing and peaceful holiday with us, and that our team contributed positively to your experience. Your kind words about Roxane and Juliette have been shared with them and the wider team – they will be truly pleased to know their attentiveness made a difference. We are also very happy that you enjoyed the spa, the pool and your treatments, which are indeed designed to offer moments of calm and well-being. At the same time, we would like to sincerely thank you for your constructive feedback. Your comments regarding accessibility, particularly the layout of the accessible room, the bathroom configuration and the positioning and marking of disabled parking spaces, are extremely valuable. These points have been shared with our management and technical teams, as accessibility and safety are priorities for us, and your observations help us identify concrete areas for improvement. We also acknowledge your remarks concerning the rooms (amenities, cups, tissues), breakfast experience, and sustainability initiatives. Your feedback on breakfast hours during holiday periods, buffet expectations, table layout and pricing is very relevant and will be reviewed as part of our ongoing reflections. Likewise, your suggestions regarding reusable cups, recycling facilities and clearer sustainable practices are well noted and align with improvements we wish to strengthen in the future. Regarding the restaurant, we appreciate your understanding during the busy first evening and are glad that the team was able to recover the experience the following night. Your comments about local products, particularly cheeses, and food waste are insightful and will be discussed with our culinary team. Once again, thank you for both your kind compliments and your honest, well-considered suggestions. Feedback like yours helps us progress and improve the experience we offer to our guests. We truly hope to have the pleasure of welcoming you and your family again in Maintenon for another relaxing stay. Warm regards, The Mercure Maintenon Team

Customer review rating 5.0/5

Christian S. Families - Confirmed reviews ALL

Excellente.

Bonjour Christian, Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez passé un bon séjour parmi nous. En ce qui concerne la facture, nous allons nous assurer de vous la transmettre comme convenu. N'hésitez pas à revenir nous voir lors de votre prochain séjour ! L'équipe Mercure Maintenon

Customer review rating 5.0/5

Catherine D. Solo - Confirmed reviews ALL

Really appreciated the thoughtful update and great service and food , it was quiet and peaceful

Catherine, Un immense merci pour ce superbe retour ! Nous sommes ravis de lire que vous avez pleinement apprécié votre séjour, la qualité du service, la restauration ainsi que le calme et la sérénité des lieux. Votre satisfaction est notre plus belle récompense et nous ne manquerons pas de partager vos compliments avec toute l’équipe, qui en sera très touchée. Au plaisir de vous accueillir à nouveau très bientôt au Mercure Maintenon pour une nouvelle expérience tout aussi paisible et agréable. Bien cordialement, L’équipe Mercure Maintenon

Other web-users rate our hotel

  • 292 reviews 9.4/10 Location
  • 641 reviews 6.9/10 Room
  • 803 reviews 8.7/10 Service
  • 453 reviews 8.4/10 Wellness Area
  • 342 reviews 9.5/10 Vibe
  • 338 reviews 8.9/10 Comfort
  • 246 reviews 8.4/10 Breakfast
  • 213 reviews 6.3/10 Cleanliness

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