Mercure Maintenon 4 stars

Customer review rating (ALL Rating) 4.5/5 441 reviews

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Mercure Maintenon - Image 1
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1 Rue de la Ferté, 28130 MAINTENON, France

Description

Hotel extras

  • 4 star hotel in the spirit of an Alsatian country house

  • Local restaurant with excellent cheeses and Alsatian snacks

  • Spa by Sothys with indoor pool, sauna and massages (for a supplement)

  • Refined setting for a wedding or seminar near Chartres

  • One hour from Paris, close to Chartres and Rambouillet

Our accommodation(s)

Hotel location

Mercure Maintenon

1 Rue de la Ferté
28130 MAINTENON
France

GPS:48.584881, 1.576262

Telephone
Fax +33 2 34 40 14 14

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A l'Épicerie Maintenon - Restaurant

Discover "A l'Épicerie Maintenon", a bistro-style restaurant where home-cooked food, French produce and mature cheeses meet. A l'Épicerie Maintenon offers you a gourmet and friendly experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  441 reviews

Customer review rating 5.0/5

Samuel D. Families - Confirmed reviews ALL

Although I already mentioned this to the front desk, I wanted to reiterate just how good a stay my partner and mother in law had over the Christmas period. The staff (Roxanne and Juliette in particular) were lovely and took great care of us, and both the spa team and facilities were excellent. This was a true moment of relaxation, calm and rest for all of us.

Dear Mr D., Thank you very much for taking the time to share such a detailed and thoughtful review following your stay with us over the Christmas period. We are delighted to read that you, your partner and your mother-in-law enjoyed a relaxing and peaceful holiday with us, and that our team contributed positively to your experience. Your kind words about Roxane and Juliette have been shared with them and the wider team – they will be truly pleased to know their attentiveness made a difference. We are also very happy that you enjoyed the spa, the pool and your treatments, which are indeed designed to offer moments of calm and well-being. At the same time, we would like to sincerely thank you for your constructive feedback. Your comments regarding accessibility, particularly the layout of the accessible room, the bathroom configuration and the positioning and marking of disabled parking spaces, are extremely valuable. These points have been shared with our management and technical teams, as accessibility and safety are priorities for us, and your observations help us identify concrete areas for improvement. We also acknowledge your remarks concerning the rooms (amenities, cups, tissues), breakfast experience, and sustainability initiatives. Your feedback on breakfast hours during holiday periods, buffet expectations, table layout and pricing is very relevant and will be reviewed as part of our ongoing reflections. Likewise, your suggestions regarding reusable cups, recycling facilities and clearer sustainable practices are well noted and align with improvements we wish to strengthen in the future. Regarding the restaurant, we appreciate your understanding during the busy first evening and are glad that the team was able to recover the experience the following night. Your comments about local products, particularly cheeses, and food waste are insightful and will be discussed with our culinary team. Once again, thank you for both your kind compliments and your honest, well-considered suggestions. Feedback like yours helps us progress and improve the experience we offer to our guests. We truly hope to have the pleasure of welcoming you and your family again in Maintenon for another relaxing stay. Warm regards, The Mercure Maintenon Team

Customer review rating 5.0/5

Christian S. Families - Confirmed reviews ALL

Excellente.

Bonjour Christian, Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez passé un bon séjour parmi nous. En ce qui concerne la facture, nous allons nous assurer de vous la transmettre comme convenu. N'hésitez pas à revenir nous voir lors de votre prochain séjour ! L'équipe Mercure Maintenon

Customer review rating 5.0/5

Catherine D. Solo - Confirmed reviews ALL

Really appreciated the thoughtful update and great service and food , it was quiet and peaceful

Catherine, Un immense merci pour ce superbe retour ! Nous sommes ravis de lire que vous avez pleinement apprécié votre séjour, la qualité du service, la restauration ainsi que le calme et la sérénité des lieux. Votre satisfaction est notre plus belle récompense et nous ne manquerons pas de partager vos compliments avec toute l’équipe, qui en sera très touchée. Au plaisir de vous accueillir à nouveau très bientôt au Mercure Maintenon pour une nouvelle expérience tout aussi paisible et agréable. Bien cordialement, L’équipe Mercure Maintenon

Customer review rating 2.5/5

Ian B. Couples - Confirmed reviews ALL

Lovely hotel with ample parking which was a requirement for us as we were travelling in our classic car. However a few details let down the overall experience.

Lan B., Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are pleased to hear that you appreciated the charm of our hotel as well as the convenience of our large parking area—especially important for travelers like you with a classic car. It is always a pleasure to welcome car enthusiasts. That said, we are sincerely sorry that several aspects of your stay did not meet your expectations. Please accept our apologies for the issue with the first room, as well as the inconveniences related to the lighting and cleanliness in the second room. While we were happy to offer you a complimentary upgrade, we fully understand that this should not come with other shortcomings. Regarding dinner, we regret that some dishes were unavailable, limiting your choices. Our menu is intentionally concise to focus on fresh, seasonal products, but we understand your frustration when several options were missing during your visit. We also apologize for the communication difficulties at reception. While we strive to offer multilingual service, we recognize the importance of having English-speaking staff available at all times and will take this into account in our organization. Finally, your comments about breakfast and the condition of the facilities that morning have been duly noted. We will review our procedures to ensure better replenishment and maintenance, especially after large groups. Thank you again for your constructive feedback. It is essential in helping us improve and provide a smoother experience in the future. We sincerely hope to have the opportunity to welcome you back under better circumstances. Kind regards, The Mercure Maintenon Team

Customer review rating 5.0/5

Estelle C. Solo - Confirmed reviews ALL

Well located for a one night stop for myself snd my dog enroute to SW France. Nice secure carpark, nice grounds, friendly staff, good sized room. Right next to a beautiful chateau and cute little town.

Estelle, Un grand merci pour votre sympathique retour ! Nous sommes heureux que votre halte avec votre chien ait été agréable et que vous ayez apprécié notre parking sécurisé, le cadre paisible ainsi que la taille de votre chambre. C’est un plaisir de savoir que notre proximité avec le château et la charmante ville vous a plu. Toute l’équipe se joint à moi pour vous souhaiter un excellent séjour dans le Sud-Ouest de la France et espère avoir le plaisir de vous accueillir à nouveau chez Mercure Maintenon. Bien cordialement, L’équipe Mercure Maintenon

Other web-users rate our hotel

  • 288 reviews 9.5/10 Location
  • 639 reviews 7/10 Room
  • 778 reviews 8.7/10 Service
  • 441 reviews 8.3/10 Wellness Area
  • 341 reviews 9.4/10 Vibe
  • 338 reviews 8.9/10 Comfort
  • 248 reviews 8.4/10 Breakfast
  • 214 reviews 6.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.