Mövenpick Living West Hanoi 5 stars

Customer review rating (ALL Rating) 4.6/5 186 reviews

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Description

Hotel extras

  • A combination of traditional and modern touches

  • Indoor Saltwater Swimming Pool

  • Diverse accommodation selection

  • Outstanding Ballroom with 20 sqm LED screen, no pillar and 5-metre-high ceiling

  • Potential location for your successful business

Our accommodation(s)

Hotel location

Mövenpick Living West Hanoi

21 Duy Tan Street, Dich Vong Hau Ward, Cau Giay District
100000 HANOI
Vietnam

GPS:21.03113, 105.78163

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  186 reviews

Well-satisfied and good experience

Customer review rating 5.0/5

M. X. M. Business - Confirmed reviews ALL

Mr. Dzung is very nice, friendly and supportive. Also, all team members are great and kind. If there is something that could be improved, I think it might be the breakfast menu, which should be more diverse. Thanks

Dear Xuan Manh M., We very much appreciate your comments regarding your stay at the Mövenpick Living West Hanoi. It is always a pleasure to receive positive feedback about hotel services, staffs and Mr Dzung. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nghia Do (Neil) Hotel Manager

Well looked after

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Fabulous staff and a really well run hotel with a great swimming pool

Dear Jonathan Mark N., We very much appreciate your comments regarding your stay at the Mövenpick Living West Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team especial Mr Dzung. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Stayed last year when it was Eastin. Overall satisfied. Confused though as why only decaffinated coffee offered in the room. I asked for regular but was told the hotel didn't have any. Though most things in the hotel were above service, this knocks the rating down.

Dear Christopher John S., We very much appreciate your comments regarding your stay at the Mövenpick Living West Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding to the coffee option, I had do the investigation, there are miscommunication between our staffs. Please accept my apology and we do have normal coffee setup ịn room together with decaffeinated coffee. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nghia Do Hotel Manager

Customer review rating 4.5/5

Mandeep B. Business - Confirmed reviews ALL

The overall expierence was excellent. Staff was very supportive and helpful

Dear Mandeep B., We very much appreciate your comments regarding your stay at the Mövenpick Living West Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nghĩa Đỗ Hotel Manager

Warming stay and

Customer review rating 4.0/5

Tam Business - Confirmed reviews ALL

Thanks

Dear Thanh Tam P., We very much appreciate your comments regarding your stay at the Mövenpick Living West Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nghia DO (Neil) Hotel Manager

Other web-users rate our hotel

  • 92 reviews 6.8/10 Location
  • 186 reviews 8.9/10 Room
  • 258 reviews 9.4/10 Service
  • 101 reviews 9.5/10 Cleanliness
  • 94 reviews 7.9/10 Breakfast
  • 82 reviews 9.8/10 Vibe
  • 64 reviews 8.6/10 Amenities

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