Mövenpick Living West Hanoi 5 stars

Customer review rating (ALL Rating) 4.7/5 349 reviews

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Mövenpick Living West Hanoi - Image 1
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21 Duy Tan Street, Dich Vong Hau Ward, Cau Giay District, 100000 HANOI, Vietnam

Description

Hotel extras

  • A combination of traditional and modern touches

  • Indoor Saltwater Swimming Pool

  • Diverse accommodation selection

  • Outstanding Ballroom with 20 sqm LED screen, no pillar and 5-metre-high ceiling

  • Potential location for your successful business

Our accommodation(s)

Hotel location

Mövenpick Living West Hanoi

21 Duy Tan Street, Dich Vong Hau Ward, Cau Giay District
100000 HANOI
Vietnam

GPS:21.03113, 105.78163

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  349 reviews

Hospitality from GM Exceptional

Customer review rating 5.0/5

Asclepius L. Families - Confirmed reviews ALL

Greeted by the staff on Arrival Miss Shamila , Movenpick GM , happen to be at the lobby extend her welcome and say Hi to us She is so warm , we feel so welcome by her

Dear Mr. Asclepius L., Thank you so much for sharing such a detailed and thoughtful review of your stay at Mövenpick Living West Hanoi. We are absolutely delighted to hear that you had a wonderful experience with us. It is particularly heartwarming to know that you felt so welcomed by our team, especially Mrs Shamila, our General Manager. She and the entire team take great pride in making every guest feel at home, and we are thrilled to know that her warm greeting made such a positive impression. We are also very pleased that you enjoyed various aspects of your stay, including the accommodations, dining, and the personalized service you received throughout your visit. Your feedback truly motivates us to continue delivering exceptional experiences for all of our guests. We look forward to welcoming you and your family back to our hotel soon, and we will ensure that your next stay is even more memorable. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Convenient for me

Customer review rating 4.0/5

Ronald L. S. Business - Confirmed reviews ALL

Hotel well situated. Hotel room is clean & service acceptable

Dear Mr. L., Thank you for sharing your feedback following your recent stay at Mövenpick Living West Hanoi. We are pleased to hear that the hotel’s location and the cleanliness of the room met your expectations. We also appreciate your comments about the fast check-in process and your overall positive experience. Your suggestion for a welcoming platter in the room is valued, and we will certainly delve into this idea to enhance the guest experience in the future. Additionally, we will look into improving the ease of access to ensure greater comfort for all our guests. We hope to have the opportunity to welcome you back again soon. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Great service

Customer review rating 5.0/5

Heesu Business - Confirmed reviews ALL

Friendly staff, kind staff at executive lounge

Dear Ms. Heesu, Thank you for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an exceptional experience at Mövenpick Living West Hanoi and that our team, especially the staff at the Executive Lounge, contributed positively to your stay. Your kind words about our service and amenities are truly appreciated. We also note your suggestion regarding a wider selection of breakfast options. Rest assured, we will certainly delve into this to explore opportunities for enhancing our breakfast offerings, with the aim of providing an even more satisfying start to your day. It was an absolute pleasure hosting you, and we look forward to welcoming you again soon. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Excellent Service - very nice team members

Customer review rating 5.0/5

S. M. Solo - Confirmed reviews ALL

I enjoyed my stay at the hotel. I noticed the great level of service and the high level of politeness from the hotel team members. The hotel is very nice with very confortable rooms. This hotel reflect the high quality standard of Accor Group

Dear Mr. M., Thank you so much for taking the time to share your review of Mövenpick Living West Hanoi. We are absolutely thrilled to hear that you enjoyed your stay with us and appreciated the exceptional service provided by our team. Your kind words about the politeness and professionalism of our team members mean a great deal to us. We are delighted that you found the rooms comfortable and that our hotel reflects the high standards of the Accor Group, which we strive to uphold every day. We also appreciate your feedback as a Silver member of ALL – Accor Live Limitless. It is our pleasure to ensure that our loyal guests like yourself receive the best experience possible. We truly value your recommendation and hope to welcome you back on your next visit to Hanoi. If there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Location is a PLUS , everything is near walking distance and the hote standard is superb

Customer review rating 5.0/5

Aviator Friends - Confirmed reviews ALL

Excellent hotel , Location , Service , professional employees, Needs only the lobby to be ventilated And keep odors machines

Dear Mr. Aviator, Thank you for your kind feedback and for taking the time to share your experience with us at Mövenpick Living West Hanoi. We are truly delighted to hear that our location, service, and overall hotel standards met your expectations. It is our priority to ensure our guests have a comfortable and memorable stay, and your compliments to our team are much appreciated. We also take note of your suggestion regarding the ventilation in the lobby and will certainly review it as we aim to improve our guests' comfort in every area of the hotel. Your feedback on the WiFi speed has been passed along to our technical team for further improvement. Thank you for your trust in the Accor ALL App for booking your stay and for your loyalty as a Gold member. We are grateful for your recommendation of our loyalty programme, and we will continue working hard to provide you with exceptional experiences. We look forward to welcoming you back in the near future! Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Other web-users rate our hotel

  • 114 reviews 6.8/10 Location
  • 251 reviews 8.8/10 Room
  • 337 reviews 9.5/10 Service
  • 139 reviews 9.6/10 Cleanliness
  • 120 reviews 8.2/10 Breakfast
  • 115 reviews 9.1/10 Comfort
  • 103 reviews 9.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.