Mövenpick Living West Hanoi 5 stars

Dear Mr. Colin L., Thank you very much for your thoughtful and detailed feedback regarding your recent stay at Mövenpick Living West Hanoi. We are truly delighted to hear that your short visit was a pleasant one and that you found comfort and convenience in our facilities and services. It is wonderful to know that your check-in experience was seamless and that our team was able to accommodate your request for a late check-out, helping to make your departure day more relaxed. We are also pleased that you enjoyed our breakfast offerings and found our fitness center well equipped for your morning routine. A special thank you for highlighting Evelyn at the front desk. We will certainly share your kind words with her, as recognition such as yours serves as a great motivation for our team. We hope to have the pleasure of welcoming you back for a longer stay in the future. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Dear Mr. V. V. B., Thank you very much for sharing your feedback following your recent stay at Mövenpick Living West Hanoi. We are truly pleased to hear that you were satisfied with our service and that your overall experience earned a commendable score of 9.0. We also appreciate your constructive comment regarding the internet connection speed. Please rest assured that we take such feedback seriously, and we will work with our technical team to assess and enhance our connectivity to better serve our guests in the future. It was a pleasure to have you with us, and we hope to welcome you back again soon for an even more seamless and enjoyable stay. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Dear Mr. Philip, Thank you very much for your kind review and for choosing Mövenpick Living West Hanoi during your recent business trip. It is truly heartening to read your generous compliments about our team. We are honored to be recognized as one of your top choices in Hanoi, and your praise for the professionalism and courtesy shown by every department—particularly our Front Office team—means a great deal to us. Your words are a wonderful motivation for all of us to continue striving for excellence in service. We also appreciate your feedback regarding the use of bottled water. While we are committed to sustainable practices, we understand the importance of evolving our initiatives and are actively exploring more environmentally friendly alternatives. Thank you once again for your thoughtful remarks. We very much look forward to welcoming you back to our hotel on your future visits to Hanoi. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Dear Mr. Luan, Thank you sincerely for your kind words and for rating your experience at Mövenpick Living West Hanoi so highly. We are truly delighted to hear that your business stay was a pleasant one and that you found our team to be excellent and attentive. Your recognition of Dzung is especially appreciated, and I will be sure to pass along your compliment to him—it will certainly serve as great encouragement. It is always rewarding to know our efforts contributed to a smooth and enjoyable experience, from check-in to breakfast and beyond. Your satisfaction is our greatest reward, and we hope to have the pleasure of welcoming you again on your next visit to Hanoi. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Dear Mr. Tuan, Thank you very much for taking the time to share your kind feedback following your recent business stay at Mövenpick Living West Hanoi. We are delighted to know that you had a pleasant stay and that our team, particularly the reception staff, made a positive impression through their friendly and supportive service. Your appreciation truly means a great deal to us and will be shared with the team as encouragement to continue delivering warm and attentive hospitality. We also value your constructive comment regarding the Wi-Fi speed, and please rest assured that we are reviewing this with our technical team to ensure a smoother and faster connection for our guests. It was a pleasure to have you with us, and we look forward to welcoming you back in the near future. Warm regards, Tom N. (Mr.) Hotel Management Team Mövenpick Living West Hanoi