Mövenpick Living West Hanoi 5 stars

Customer review rating (ALL Rating) 4.7/5 498 reviews

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Mövenpick Living West Hanoi - Image 1
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21 Duy Tan Street, Dich Vong Hau Ward, Cau Giay District, 100000 HANOI, Vietnam

Description

Hotel extras

  • A combination of traditional and modern touches

  • Indoor Saltwater Swimming Pool

  • Diverse accommodation selection

  • Outstanding Ballroom with 20 sqm LED screen, no pillar and 5-metre-high ceiling

  • Potential location for your successful business

Our accommodation(s)

Hotel location

Mövenpick Living West Hanoi

21 Duy Tan Street, Dich Vong Hau Ward, Cau Giay District
100000 HANOI
Vietnam

GPS:21.03113, 105.78163

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  498 reviews

Customer review rating 4.5/5

Khian S. L. Business - Confirmed reviews ALL

This is my second stay in less than 2 months. This time, I am here for a 10-day business trip. I have received excellent support from the moment I checked in! I would like to commend Mr. Key for assisting with my Lazada order, Mr. Dzung for checking on my well-being daily, Sweetie for serving delightful cocktails, and the lovely Ms. Hao from the executive lounge at Movenpick. Lastly, a big thank you to the housekeeping staff for keeping the room spotless and impeccably clean.

Dear Mr. Khian S. L., Thank you sincerely for returning to Mövenpick Living West Hanoi and for sharing such a warm and detailed review following your recent 10-day business trip. We are truly honored by your continued trust and delighted to know that our team once again delivered a high level of hospitality that met your expectations. Your thoughtful recognition of Mr. Key, Mr. Dzung, Ms. Hao, Mr. Sweetie, and our housekeeping team is deeply appreciated and will certainly be shared with them. It brings us great pride to know that each of them played a meaningful role in ensuring your comfort and well-being throughout your stay. Your kind words inspire us to continue delivering personalized, attentive service to all our guests. We look forward to welcoming you back for many more successful and enjoyable stays. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Customer review rating 3.5/5

Dong U. K. Business - Confirmed reviews ALL

Good place to stay with fare but internet is too slow and too many group tourlist.

Dear Mr. Dong U. K., Thank you very much for choosing Mövenpick Living West Hanoi and for sharing your detailed feedback with us. We are pleased to learn that you found our hotel to be a good place to stay and appreciated the convenience of booking through the Accor ALL App, as well as the overall housekeeping service. Your comments are invaluable as they highlight both our strengths and the areas where we can further improve. We sincerely regret the inconvenience you experienced with the internet speed, particularly as a business traveler relying on stable connectivity for meetings. Please rest assured that we are working with our technical team to enhance our network infrastructure to better support the needs of our guests. We also acknowledge your feedback regarding the high volume of group tours and will explore ways to better balance the guest experience for business travelers like yourself. It was an honor to have you as our guest and a valued Classic member of ALL – Accor Live Limitless. We are committed to continuously improving and hope to welcome you back soon for an even more seamless and comfortable stay. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Nice hotel

Customer review rating 5.0/5

Colin L. Business - Confirmed reviews ALL

Had stayed there only one night. The room was well appointed and clean. Check in was fuss free and as I had a late flight out the next day, I requested for a late check out and this was granted without any fuss. Breakfast was very decent and the gym on the 9th floor had all the equipment that i need to maintain my normal mornng routine.

Dear Mr. Colin L., Thank you very much for your thoughtful and detailed feedback regarding your recent stay at Mövenpick Living West Hanoi. We are truly delighted to hear that your short visit was a pleasant one and that you found comfort and convenience in our facilities and services. It is wonderful to know that your check-in experience was seamless and that our team was able to accommodate your request for a late check-out, helping to make your departure day more relaxed. We are also pleased that you enjoyed our breakfast offerings and found our fitness center well equipped for your morning routine. A special thank you for highlighting Evelyn at the front desk. We will certainly share your kind words with her, as recognition such as yours serves as a great motivation for our team. We hope to have the pleasure of welcoming you back for a longer stay in the future. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Good service

Customer review rating 4.5/5

V. V. B. Business - Confirmed reviews ALL

I feel satisfied with the hotel service.

Dear Mr. V. V. B., Thank you very much for sharing your feedback following your recent stay at Mövenpick Living West Hanoi. We are truly pleased to hear that you were satisfied with our service and that your overall experience earned a commendable score of 9.0. We also appreciate your constructive comment regarding the internet connection speed. Please rest assured that we take such feedback seriously, and we will work with our technical team to assess and enhance our connectivity to better serve our guests in the future. It was a pleasure to have you with us, and we hope to welcome you back again soon for an even more seamless and enjoyable stay. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Professional & courteous sraff

Customer review rating 4.5/5

Philip Business - Confirmed reviews ALL

One of the best hotel in Hanoi due to great professional staff. Everyone & every Dept are fantastic with great services.

Dear Mr. Philip, Thank you very much for your kind review and for choosing Mövenpick Living West Hanoi during your recent business trip. It is truly heartening to read your generous compliments about our team. We are honored to be recognized as one of your top choices in Hanoi, and your praise for the professionalism and courtesy shown by every department—particularly our Front Office team—means a great deal to us. Your words are a wonderful motivation for all of us to continue striving for excellence in service. We also appreciate your feedback regarding the use of bottled water. While we are committed to sustainable practices, we understand the importance of evolving our initiatives and are actively exploring more environmentally friendly alternatives. Thank you once again for your thoughtful remarks. We very much look forward to welcoming you back to our hotel on your future visits to Hanoi. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

Other web-users rate our hotel

  • 140 reviews 7.5/10 Location
  • 302 reviews 9/10 Room
  • 405 reviews 9.6/10 Service
  • 166 reviews 9.7/10 Cleanliness
  • 141 reviews 9/10 Comfort
  • 128 reviews 7.6/10 Breakfast
  • 126 reviews 9.7/10 Vibe
  • 117 reviews 8.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.