Mövenpick Hotel Hanoi Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 1,505 reviews

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Description

Hotel extras

  • Modern, stylish rooms for both business and leisure stays

  • Flexible meeting spaces with smart setup

  • Creative dining with international & local flavors

  • Fully equipped gym and relaxing wellness area

  • Enjoy free daily Chocolate Hour from Mövenpick

Our accommodation(s)

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Hotel location

Mövenpick Hotel Hanoi Centre

83A Ly Thuong Kiet, Cua Nam ward, Hanoi, Vietnam
10000 HANOI
Vietnam

GPS:21.025106, 105.844345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,505 reviews

Customer review rating 5.0/5

Brian S. Solo - Confirmed reviews ALL

The rooms are updated, clean, and very comfortable. The property is well maintained. The breakfast buffet is outstanding. Everyone is very helpful. Strong recommendation.

Customer review rating 4.5/5

Weichau C. Business - Confirmed reviews ALL

good location close to the lake and nice breakfast, staffs are friendly many good restaurants around

Customer review rating 3.5/5

Zhong H. C. Friends - Confirmed reviews ALL

I have stayed in different tiers and brands of Accor group of hotels and this was my first time staying with Movenpick. If you go to the Accor website, Movenpick is on the premium tier - aligned with Pullman, Novotel and Mercure if I have to name the same tier I have stayed in before. I would say Movenpick have been the most docile and less hospitable of the 4. It is still better than say Ibis but this is a budget tier. However if I'm comparing the same tier, Movenpick Hanoi staff have been the most docile and meek in dishing out the higher tier of hospitality except for the structures and rooms. I have also stayed in Sofitel in Hcmc if I'm comparing about country level Accor hotel. They made our stay very comfortable and kept checking up on us and there's the welcome fruit platter with the Accor member letter which made our stay feel that bit more privilege and special. I know all these are just a hospitality facade and they're not expensive but it's all about the feeling and care they're giving to us members instead of a normal guest walking in. If I have to even give an example, I came from Sapa small little boutique Lodge runned by a lady (not a huge corporation MNC like Accor). They made our stay so personal and comfortable. Even when we were waiting for our shuttle to fetch us, the guy at the reception actually prepared our supper for us secretly! He did not made us aware of it and only passed it to us when we were going to the door and quickly handover the handmade sandwiches and drinks to us in a nice paper bag. This is the extra hospitality I'm talking about, not the price nor the value, it can be intangible services but Hanoi Movenpick failed to even give a glimmer of such. Overall, I wouldn't stay in Movenpick Hanoi for the time being and probably head to look for other brands from Accor (eg M Gallery) if I ever visit Hanoi again. I might still want to try Movenpick Bangkok if I ever do visit Bangkok soon to compare whether its a brand level issue or just a particular hotel culture issue.

Customer review rating 5.0/5

Riaz E. G. Business - Confirmed reviews ALL

Had a couple nights and loved everything, very confortable. The staff was amazing.

Customer review rating 5.0/5

Andrew J. F. Couples - Confirmed reviews ALL

Excellent

Other web-users rate our hotel

  • 513 reviews 9.4/10 Location
  • 619 reviews 8.2/10 Room
  • 927 reviews 9.2/10 Service
  • 18 reviews 4.8/10 WiFi
  • 289 reviews 8.9/10 Food
  • 269 reviews 9.2/10 Breakfast
  • 228 reviews 8.6/10 Cleanliness
  • 225 reviews 9.1/10 Vibe

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