Mövenpick Hotel Hanoi Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 1,649 reviews

Best price
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Mövenpick Hotel Hanoi Centre - Image 1
Mövenpick Hotel Hanoi Centre - Image 2
Mövenpick Hotel Hanoi Centre - Image 3
Mövenpick Hotel Hanoi Centre - Image 4
83A Ly Thuong Kiet, Cua Nam ward, Hanoi, Vietnam, 10000 HANOI, Vietnam

Description

Hotel extras

  • Modern, stylish rooms for both business and leisure stays

  • Flexible meeting spaces with smart setup

  • Creative dining with international & local flavors

  • Fully equipped gym and relaxing wellness area

  • Enjoy free daily Chocolate Hour from Mövenpick

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Twin

Photo out of - Classic Twin

32 sqm of intuitively designed space for the comfort of travellers. Unwind with plush twin beds, pillow menu, 49" Smart TV, Free Wi-Fi, en suite bathroom with eco-friendly amenities and rain shower. Daily complimentary Chocolate Hour.

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 32 m² / 344 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

A stay of style and comfort awaits. 32 sqm, plush king bed, pillow menu, modern bathroom with separate bathtub and rain shower, eco-friendly amenities, 49" Smart TV, free Wi-Fi, Nespresso coffee machine, Daily complimentary Chocolate Hour.

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Designed for the comfort of travellers, this 35 sqm room includes plush king bed, pillow menu, separate bathtub and rain shower, eco-friendly amenities, 55" Smart TV, free Wi-Fi and Nespresso coffee machine. Daily complimentary Chocolate Hour.

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

32 sqm of style and comfort. Unwind with plush king bed, pillow menu, en suite bathroom with eco-friendly amenities, 49" Smart TV, free Wi-Fi and Nespresso coffee machine. Access to Executive Lounge with daily refreshment. High floor guaranteed.

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

32 sqm of style and comfort. Unwind with plush twin beds, pillow menu, en suite bathroom with eco-friendly amenities, 49" Smart TV, free Wi-Fi and Nespresso coffee machine. Access to Executive Lounge with daily refreshment. High floor guaranteed.

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

35 sqm of style and comfort. Unwind with plush king bed, pillow menu, separate bathtub and rain shower, eco-friendly amenities, 55" Smart TV, and Nespresso coffee machine. Exclusive access to Executive Lounge and benefits. High floor guaranteed.

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

62 sqm of relaxed elegance with separate living room and bedroom. Unwind on the highest floor with plush king bed, pillow menu, 55" Smart TV, eco-friendly amenities, separate bathtub and rain shower. Exclusive access to Executive Lounge and benefits.

  • Views:

    City View

Max. number of persons
3
Area
From 62 m² / 667 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mövenpick Hotel Hanoi Centre

83A Ly Thuong Kiet, Cua Nam ward, Hanoi, Vietnam
10000 HANOI
Vietnam

GPS:21.025106, 105.844345

Telephone
Fax +84 24 3822 2822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 155 rooms
  • One room for people with reduced mobility
  • 21 family rooms
  • 21 connecting rooms
  • 155 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • English
  • French
  • Dutch
  • Vietnamese
  • Chinese Mandarin

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

3 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s TV Channels

Well-being

Cabana Club Pool

  • Outside
  • On site

Kinetic Gym and Wellness Studio Additional charge

  • On site
  • Sauna room
  • Massage Additional charge
  • On site
  • Outdoor parking
  • Private

O Macanese

Photo out of - O Macanese

At the heart of our hotel, O Macanese is the smashing together of Portuguese and Cantonese cultures.

Cooking style
International
Chef name
Quyen Nguyen Thi Ngoc
Capacity
65
Accessibility
Accessible service
10000 Hanoi, Vietnam
Telephone +84 842438222800
Menu PDF
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Visa

At the heart of our hotel, O Macanese is the smashing together of Portuguese and Cantonese cultures.

Cabana Club

Photo out of - Cabana Club

Cabana Club, our poolside outlet, captures the best of this vibrant melange with a heady mix of rich cigar smoke, tropical rum cocktails, sizzling barbecue, and sassy salsa.

Bar Type
POOL BAR
Capacity
80
Accessibility
Accessible service
Menu PDF
Telephone +84 24 3822 2800
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash

Cabana Club, our poolside outlet, captures the best of this vibrant melange with a heady mix of rich cigar smoke, tropical rum cocktails, sizzling barbecue, and sassy salsa.

Located on the third floor, the Kinetic Gym and Wellness Studio boasts modern exercise equipment, along with massage and sauna facilities for guests seeking to destress and rejuvenate.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,649 reviews

Customer review rating 5.0/5

Julie A. B. Couples - Confirmed reviews ALL

Dear Julie A. B., Thank you for sharing your positive experience at Mövenpick Hotel Hanoi Centre. We are delighted to hear that you enjoyed our prime location, the comfort of our rooms, and the service provided by our staff. Your kind words are greatly appreciated and motivate us to continue delivering exceptional experiences for our guests. Sincerely, Thomas EVRARD General Manager

Customer review rating 2.5/5

Avinash V. Families - Confirmed reviews ALL

Dear Avinash V., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location; however, I regret that your check-in experience did not meet your expectations. We strive to provide an excellent experience for all our guests, including Accor Platinum members, and your comments will be reviewed to enhance our service quality. Sincerely, Thomas EVRARD General Manager

Customer review rating 4.5/5

Radu C. Couples - Confirmed reviews ALL

Dear Radu C., Thank you for your kind review. We are delighted to hear that you found our location convenient and appreciated the spaciousness and cleanliness of your room. It is also gratifying to know that our amenities, including daily water and reliable internet, met your expectations. Your acknowledgment of our staff's efforts is greatly appreciated, and we look forward to welcoming you back in the future. Thomas EVRARD General Manager

Customer review rating 4.0/5

Lai M. T. Business - Confirmed reviews ALL

Dear Lai M. T., Thank you for sharing your positive experience with us. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room and bed, as well as the services provided by our team. It is our goal to ensure every guest has a memorable stay, and your feedback encourages us to continue providing exceptional hospitality. Best regards, Thomas EVRARD General Manager

Customer review rating 5.0/5

Judith T. Couples - Confirmed reviews ALL

Dear Judith T., Thank you for your kind words regarding your recent stay at Mövenpick Hotel Hanoi Centre. We are delighted to hear that you enjoyed your upgraded room and the view of the pool, as well as your experience in our executive lounge. It is always our goal to provide a comfortable and enjoyable environment for our guests. We look forward to welcoming you back on your next visit to Hanoi. T. EVRARD General Manager

Dear Julie A. B., Thank you for sharing your positive experience at Mövenpick Hotel Hanoi Centre. We are delighted to hear that you enjoyed our prime location, the comfort of our rooms, and the service provided by our staff. Your kind words are greatly appreciated and motivate us to continue delivering exceptional experiences for our guests. Sincerely, Thomas EVRARD General Manager

Customer review rating 2.5/5

Avinash V. Families - Confirmed reviews ALL

Good location. Small rooms. Poor check-in process and experience. Not recommended for Accor Platinum members.

Dear Avinash V., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location; however, I regret that your check-in experience did not meet your expectations. We strive to provide an excellent experience for all our guests, including Accor Platinum members, and your comments will be reviewed to enhance our service quality. Sincerely, Thomas EVRARD General Manager

Customer review rating 4.5/5

Radu C. Couples - Confirmed reviews ALL

The room was spacious, clean, and the hotel amenities were good. Water every single day, internet worked perfectly 👌. Great location, walking distance from basically everything, nice staff

Dear Radu C., Thank you for your kind review. We are delighted to hear that you found our location convenient and appreciated the spaciousness and cleanliness of your room. It is also gratifying to know that our amenities, including daily water and reliable internet, met your expectations. Your acknowledgment of our staff's efforts is greatly appreciated, and we look forward to welcoming you back in the future. Thomas EVRARD General Manager

Customer review rating 4.0/5

Lai M. T. Business - Confirmed reviews ALL

Great location, nice room, comfortable bed, great services

Dear Lai M. T., Thank you for sharing your positive experience with us. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room and bed, as well as the services provided by our team. It is our goal to ensure every guest has a memorable stay, and your feedback encourages us to continue providing exceptional hospitality. Best regards, Thomas EVRARD General Manager

Customer review rating 5.0/5

Judith T. Couples - Confirmed reviews ALL

This hotel is in an ideal location for exploring Hanoi. We were lucky to get an upgraded room on the 12th floor and had a lovely view of the pool. As platinum members we used the executive lounge which was comfortable and well stocked. Would return when next in Hanoi.

Dear Judith T., Thank you for your kind words regarding your recent stay at Mövenpick Hotel Hanoi Centre. We are delighted to hear that you enjoyed your upgraded room and the view of the pool, as well as your experience in our executive lounge. It is always our goal to provide a comfortable and enjoyable environment for our guests. We look forward to welcoming you back on your next visit to Hanoi. T. EVRARD General Manager

Customer review rating 4.5/5

Chong C. P. Families - Confirmed reviews ALL

Nice location, hotel is clean and comfortable.

Dear Chong C. P., Thank you for your kind words regarding your recent stay at Mövenpick Hotel Hanoi Centre. We are delighted to hear that you found our hotel elegant, clean, and comfortable, as well as appreciating our prime location. Your feedback is invaluable to us, and we look forward to welcoming you back in the future for another enjoyable experience. Thomas EVRARD General Manager

Customer review rating 4.5/5

Bindi V. Families - Confirmed reviews ALL

Our stay at Mövenpick Hotel Hanoi was a truly wonderful experience. From the warm welcome to the thoughtful hospitality throughout our stay, everything made us feel comfortable and well taken care of. The staff were exceptionally friendly, attentive, and caring. We were also delighted with the complimentary room upgrade to a higher floor, which made our stay even more special. Thank you for the welcome note & apples to care for us. It was a delightful gesture. A special mention goes to the concierge team, she was incredibly helpful and accommodating. Since I was travelling with my mother, I had deliberately avoided making any prior bookings or planning a fixed itinerary, as I wanted to explore Hanoi at a comfortable pace. When I approached the concierge desk for guidance, the staff member was extremely patient, knowledgeable, and happy to assist us. She provided valuable recommendations on the city’s must-visit attractions, suggested the best times to explore them, and shared useful information that helped us plan our days effortlessly. Her guidance made a real difference to our trip and allowed us to experience the best of Hanoi without the stress of planning everything in advance. It is this kind of personalised attention and genuine care that truly sets a hotel apart. I would highly recommend Mövenpick Hotel Hanoi to both **Accor members and non-members** looking for an excellent stay, outstanding hospitality, and a team that genuinely cares about its guests. The combination of comfortable accommodation, attentive service, and a helpful concierge team made our Hanoi experience memorable. A heartfelt thank you to the entire team, especially the concierge staff, for making our stay so enjoyable and comfortable. Keep up the great work! Regards, Bindi V.

Dear Bindi V., Thank you very much for taking the time to share your positive experience at Mövenpick Hotel Hanoi. It brings us immense joy to learn that your stay was marked by warmth, attentiveness, and the thoughtful hospitality of our team. Your kind words serve as a great motivation for all of us. We are thrilled that you appreciated the complimentary room upgrade, as well as the welcome note and apples. These gestures are designed to enhance the comfort and enjoyment of our guests' stays, and we are delighted to know they made a positive impact during your visit. It is also wonderful to hear about your interactions with our concierge team. Our goal is to provide personalized service that allows our guests to explore Hanoi at their own pace, and it is gratifying to know that our staff member was able to assist you and your mother in planning your itinerary. We strive to equip our guests with the knowledge and recommendations necessary to make their stay both enjoyable and memorable. Your recommendation of Mövenpick Hotel Hanoi to both Accor members and non-members is greatly appreciated. We take pride in our commitment to delivering outstanding hospitality and ensuring every guest feels valued and cared for. Your feedback is invaluable in helping us maintain and improve our services. Once again, thank you for your heartfelt acknowledgment of our team's efforts. We look forward to welcoming you back in the future for another exceptional experience. Sincerely, Thomas EVRARD General Manager

Customer review rating 5.0/5

Emmanuel R. M. B. Families - Confirmed reviews ALL

Quiet luxury with a Swiss touch and 10/10 service! The concierge team went above and beyond to help us recover a lost suitcase. They reviewed CCTV footage and liaised directly with the airport's Lost & Found department, retrieving our luggage within 24 hours.

Dear Emmanuel R. M. B., Thank you for your kind words regarding your recent stay at Mövenpick Hotel Hanoi Centre. We are delighted to hear that you appreciated our Swiss touch and the exceptional service provided by our concierge team. Their dedication to ensuring your lost suitcase was recovered swiftly reflects our commitment to guest satisfaction. We look forward to welcoming you back to our hotel in the future. Best regards, Thomas EVRARD General Manager

Customer review rating 5.0/5

Gary J. M. Families - Confirmed reviews ALL

Great experience would repeat.

Dear Gary J. M., Thank you for sharing your positive experience at Mövenpick Hotel Hanoi Centre. We are delighted to hear that you found our accommodations comfortable and enjoyed our breakfast offerings. Our team takes great pride in delivering exceptional service, and it is wonderful to know that their politeness contributed to your stay. We look forward to welcoming you back for another memorable visit. Thomas EVRARD General Manager

Customer review rating 5.0/5

Vikrant V. N. Solo - Confirmed reviews ALL

Very kind and helpful staff. Loved the convenience and proximity to Old Quarter.

Dear Vikrant V. N., Thank you for your kind words regarding your recent stay at Mövenpick Hotel Hanoi Centre. We are delighted to hear that you found our location convenient and our staff helpful. It is our aim to provide a comfortable experience for our guests, and your feedback reinforces our commitment to service excellence. We look forward to welcoming you back on your next visit. Thomas EVRARD General Manager

Customer review rating 5.0/5

Nagpal M. Couples - Confirmed reviews ALL

The hotel is centrally located. Most of my pick ups were therefore from the hotel itself. The staff was really courteous. The break fast has ample vegetarian options too . Overall a very comfortable stay.

Dear Ms. Nagpal, Thank you for your delightful feedback regarding your recent stay at Mövenpick Hotel Hanoi Centre. We are pleased to hear that you felt at home and appreciated our central location, courteous staff, and the variety of vegetarian options at breakfast. Your comfort is our priority, and it is gratifying to know that your experience met your expectations. We look forward to welcoming you back in the future. Thomas EVRARD General Manager

Customer review rating 4.0/5

Gratia P. M. Business - Confirmed reviews ALL

the only minor was the AC in the room was not cool and other friend's room also was not cool.

Dear Gratia P. M., Thank you for your positive feedback regarding your recent stay at Mövenpick Hotel Hanoi Centre. We are delighted to hear that you enjoyed our prime location, the quality of our food, and the friendliness of our staff. We take note of your comments regarding the air conditioning in your room and appreciate your understanding. Your input is invaluable as it helps us enhance our services. Sincerely, Thomas EVRARD General Manager

Customer review rating 4.5/5

Tony H. Solo - Confirmed reviews ALL

I really loved my stay at Movenpick Hanoi. The hotel is well located in the French Quarter with plenty to discover around the hotel, including great walking and cafe's. The rooms are very comfortable, with every aspect thought of, and the bathrooms provide all the luxury you need for a special stay. Of course, the chocolate hour is a must, and the service is first class. This will definitely be my hotel of choice when I return.

Dear Tony H., Thank you very much for taking the time to share your delightful experience at Mövenpick Hotel Hanoi Centre. We are thrilled to hear that your stay with us exceeded your expectations and that you found our hotel to be charming and full of amenities. It is wonderful to know that you appreciated our prime location in the French Quarter, which indeed provides guests with a variety of attractions and local cafes to explore. We pride ourselves on offering comfortable accommodations, and I am pleased that you found your room to be thoughtfully designed and luxurious, especially the bathrooms that enhance the overall experience for our guests. I am particularly glad that you enjoyed our famous chocolate hour, which is a favorite among many of our visitors. Your kind words regarding our service are also greatly appreciated. Our team strives to provide first-class hospitality, and it is rewarding to know that we succeeded in making your stay memorable. We look forward to welcoming you back on your next visit to Hanoi, and thank you once again for choosing us as your hotel of choice. Thomas EVRARD General Manager

Customer review rating 4.0/5

Brian C. Business - Confirmed reviews ALL

Conference facilities worked well, good selection and high quality buffet choices. Bathrooms and rooms are a little dated, needs a refresh.

Dear Brian C., Thank you for your positive feedback regarding your recent conference experience at Mövenpick Hotel Hanoi Centre. We are pleased to hear that our conference facilities and buffet selection met your expectations. Your comments about the bathrooms and rooms are valued, and we appreciate your insights as we continually assess our property for enhancements. Best regards, Thomas EVRARD General Manager

Customer review rating 5.0/5

Minerva P. O. Couples - Confirmed reviews ALL

1 first class

Dear Minerva P. O., Thank you for your kind words regarding your recent stay at Mövenpick Hotel Hanoi Centre. We are delighted to hear that you found our hotel to be a first-class experience. Our team strives to provide exceptional service and a welcoming atmosphere, and it is wonderful to know that we succeeded during your visit. We hope to welcome you back soon for another memorable stay. Thomas EVRARD General Manager

Customer review rating 5.0/5

Kerrie M. T. Families - Confirmed reviews ALL

Awesome hotel, friendly staff, close to every thing. Food was beautiful and all well priced. Would definitely stay here again

Dear Kerrie M. T., Thank you for your kind words regarding your recent stay at Mövenpick Hotel Hanoi Centre. We are delighted to hear that you enjoyed our prime location, the quality of our food, and the friendliness of our staff. Your positive feedback is greatly appreciated, and it motivates us to continue providing exceptional service. We look forward to welcoming you back in the future. Thomas EVRARD General Manager

Customer review rating 5.0/5

Nicole L. M. Couples - Confirmed reviews ALL

Loved staying at the Movenpick, clean, comfortable stay, such friendly staff.

Dear Nicole L. M., Thank you for taking the time to share your positive experience at Mövenpick Hotel Hanoi Centre. We are delighted to hear that you found our location convenient and enjoyed the cleanliness and comfort of your stay. Our team takes great pride in providing friendly and polite service, and it is rewarding to know their efforts made a difference during your visit. We look forward to welcoming you back in the future. Thomas EVRARD General Manager

Customer review rating 5.0/5

Alexandra F. R. Business - Confirmed reviews ALL

All of the staff at the Mövenpick were absolutely lovely and incredibly helpful throughout my stay. From the concierge team, who were fantastic with luggage and logistics, to the warm and friendly welcome on arrival, everyone went above and beyond to make me feel comfortable and welcome. The restaurant staff were super attentive, professional, and friendly, and the front desk team were excellent in helping me resolve a booking issue quickly and efficiently. Every member of staff I encountered was helpful, welcoming, and always greeted me with a smile. Their genuine kindness and professionalism really stood out and made the stay such a pleasant experience.

Dear Alexandra F. R., Thank you for taking the time to share your wonderful feedback regarding your recent stay at the Mövenpick Hotel Hanoi Centre. We are delighted to learn that you found our staff to be exceptional and that they contributed positively to your overall experience. It is our mission to provide our guests with a warm and welcoming atmosphere, and I am pleased to hear that our concierge team was effective in assisting you with luggage and logistics. Furthermore, I appreciate your recognition of the attentiveness and professionalism displayed by our restaurant and front desk teams. Your kind words about their efforts in resolving your booking issue efficiently are greatly valued. We take great pride in fostering a culture of kindness and professionalism among our staff, and I will ensure that your compliments are shared with the entire team. Their dedication to creating memorable experiences for our guests is what sets us apart, and it is gratifying to know that their genuine efforts stood out during your stay. Thank you once again for your kind remarks. We look forward to welcoming you back to the Mövenpick Hotel Hanoi Centre in the future, where we hope to provide you with another delightful experience. Thomas EVRARD General Manager

Customer review rating 0.5/5

Teck G. H. C. Business - Confirmed reviews ALL

Aircon cannot be adjusted, temperature is extremely warm despite at 18 degree. Tried adjusting the temperature but no difference. Very uncomfortable for my 2 nights stay

Dear Teck G. H. C., Thank you for sharing your experience with us. I sincerely apologize for the discomfort you encountered regarding the air conditioning during your stay. Our team is committed to ensuring a pleasant environment for all our guests, and it is disappointing to learn that we fell short in this instance. Your feedback is invaluable, and we will use it to enhance our services moving forward. Best regards, Thomas EVRARD General Manager

Customer review rating 4.0/5

Edwin I. Business - Confirmed reviews ALL

Theres a concern on flushing the toilet, it takes 3 try to complete

Dear Edwin I., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you were satisfied overall. We appreciate your comment about the toilet flushing issue; such insights are invaluable as we continually strive to enhance our guests’ experiences. Please rest assured that your observations will be shared with our maintenance team for further evaluation. Sincerely, Thomas EVRARD General Manager

Other web-users rate our hotel

  • 509 reviews 9.5/10 Location
  • 644 reviews 7.8/10 Room
  • 957 reviews 9.1/10 Service
  • 21 reviews 6.9/10 WiFi
  • 283 reviews 9/10 Breakfast
  • 274 reviews 9.3/10 Food
  • 264 reviews 6.3/10 Comfort
  • 228 reviews 7.9/10 Cleanliness

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