Staff friendly.. Helpful

Good services , comfortable room and professional and friendly staffs

Very good place to stay with professional and high-class services, nice rooms but need to improve on wifi quality and light in the room

Quiet & happy

Stay was good and the food was OK. Food was not great. Room was nice and cozy. Staff was great. Overhead shower was broken on the room that was provided for me. Upon mentioning that to front desk, the hotel was kind enough to provide a new room after trying to fix it for considerable amount of time. The new room also had the same problem with the shower. Luckily, the issue was not huge and the technician managed to fix it with a bit of hard work. All of the time taken for technicians to come and try to fix the problem, change rooms, encounter the same problem again, try to fix it again and etc. close to midnight when I wanted to have a shower and get some rest is not fun and unacceptable for a expensive, 5-star hotel. Initial room I was given was a non-smoking one. Not sure whether the room I was provided later was non-smoking too because I smelled cigarette smoke in the room at night. Cigarette smoke nauseates me so this was unpleasant.