Hotel de l'Opera Hanoi - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 871 reviews

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Hotel de l'Opera Hanoi - MGallery Collection - Image 4
29 Trang Tien street, Hoan Kiem district, 10000 HANOI, Vietnam

Description

Hotel extras

  • Located minutes from Hanoi Opera House & Hoan Kiem Lake

  • 5-Star service and facilities

  • A sleek & contemporary design seeped in history and culture

  • Sophisticated rooms with plush beds, wooden floors, and spacious bathrooms

  • 8-stories indoor atrium - a contemporary architectural marvel with a glass ceiling

Our accommodation(s)

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Hotel location

Hotel de l'Opera Hanoi - MGallery Collection

29 Trang Tien street, Hoan Kiem district
10000 HANOI
Vietnam

GPS:21.024762, 105.855616

Telephone
Fax +84 24 6282 2888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  871 reviews

TripAdvisor Rating  4.4/5  2,142 reviews

Certificate of excellence 2025

Excellent spa !

TripAdvisor rating 5.0/5

DOHB D TripAdvisor review

Excellent treatment at hotel spa by chiam. Feel totally restored after long flight and thoroughly recommend. Very high standard indeed

Dear dohbd, Thank you for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed your spa experience and that Chiam provided such excellent care. It’s great to know you felt completely restored after your long flight — that’s exactly what we aim for. Your recommendation means a lot to us, and we’re proud to maintain such high standards for our guests. We look forward to welcoming you back soon for another relaxing and rejuvenating visit. Kind Regards, Alberto J. Lugo-Vina General Manager

Customer review rating 4.5/5

Rowena A. E. Families - Confirmed reviews ALL

We stayed at the end of our Vietnam trip, in two rooms as we could not find twin rooms. The team accommodated us with adjoining rooms for my son. The rooms were very clean and comfortable. I did book in a spa treatment (body scrub and massage) at last minute which they accommodated for. Unfortunately the therapist sounded like she had the flu and not ideal when you’re on holiday. It was also difficult to relax during the treatment as her shoes on the floorboards were very loud. Overall, however still nice to get a treatment in whilst on holiday. We were unable to try the restaurants, the lobby had a very strong cinnamon smell during our stay which gave me a headache. The accommodation is in walking distance to amazing restaurants and sites in the old quarter.

Dear Ms. E., Thank you very much for taking the time to share your feedback with us. We are delighted to know that you enjoyed the comfort of our newly renovated room, as well as the service provided to you and your family. We truly appreciate your comments regarding the spa experience and the lobby ambience, and we regret that these elements affected your comfort. Please rest assured that we take all guest feedback very seriously, and your remarks have been carefully noted to help us further refine and elevate the overall guest experience. We sincerely hope to have the pleasure of welcoming you back to Hotel de l’Opera Hanoi – MGallery in the near future, for an even more complete and enjoyable stay. Sincerely, Alberto J. Lugo-Vina General Manager

Customer review rating 5.0/5

Jianzhong L. Families - Confirmed reviews ALL

Hotel de l’Opera Hanoi – MGallery The hotel room was spacious, bright, and well-equipped, with facilities that were very well maintained. The mattress was new, dry, and extremely comfortable. There are numerous tourist attractions, spas, and excellent dining options nearby. Hoàn Kiếm Lake is just a 5-minute walk away, making the location especially convenient. My wife and I spent a wonderful 30th wedding anniversary here. It is truly a hotel worth staying at again.

Dear Mr. L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alberto J. Lugo-Vina General Manager

Customer review rating 4.5/5

Ker R. L. Families - Confirmed reviews ALL

The staff in the hotel was very friendly and welcoming. The stay was also delightful with the place artistically decorated in festive mood for Christmas. We had dined at the hotel and the personnel was attentive asking us whether the meal was okay. It was overall a very pleasant stay. They also manage to give us an upgraded room throughout the stay. A very good and memorable stay.

Dear Mr. L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alberto J. Lugo-Vina General Manager

Customer review rating 4.0/5

Stephanie A. D. Couples - Confirmed reviews ALL

Lovely hotel in the middle of Hanoi and all that it has to offer. Had a split stay as we had to check out for 1 day to go on a New Year’s Eve cruise in Ha Long Bay, then returned for 2 more nights at the hotel. Breakfast was unbelievably diverse and delicious. Hotel rooms, and especially bathrooms, were very large and comfortable. The only complaint was that the AC on the interior rooms got much cooler than on the outside facing rooms. It got warm at night in those rooms.

Dear Mr. D., Thank you very much for taking the time to share your feedback. We are pleased to know that you enjoyed our hotel services and facilities. Regarding your comment on the difference in air-conditioning performance between the two rooms, please allow us to clarify that the room allocated for your return stay is one of our newly renovated rooms, equipped with an upgraded air-conditioning system. This may have resulted in a slightly different cooling experience compared to your previous stay. We are also pleased to share that further room renovations are planned within this year, and your comments have been noted and will be taken into careful consideration as part of this process, to ensure an even more comfortable and seamless experience for you and all our guests. We truly hope to have the pleasure of welcoming you back to Hotel de l'Opera Hanoi - MGallery in the near future. Kind regards, Alberto J. Lugo-Vina General Manager

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Other web-users rate our hotel

  • 313 reviews 9.7/10 Location
  • 413 reviews 7.3/10 Room
  • 530 reviews 9.1/10 Service
  • 166 reviews 8.9/10 Food
  • 164 reviews 8.7/10 Breakfast
  • 90 reviews 7/10 Cleanliness
  • 52 reviews 6.6/10 Value
  • 20 reviews 8.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.