Hotel de l'Opera Hanoi - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,062 reviews

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Description

Hotel extras

  • Located minutes from Hanoi Opera House & Hoan Kiem Lake

  • 5-Star service and facilities

  • "A sleek & contemporary design seeped in history and culture "

  • Room Service

  • Indoor heated pool

Our accommodation(s)

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Hotel location

Hotel de l'Opera Hanoi - MGallery Collection

29 Trang Tien street, Hoan Kiem district
10000 HANOI
Vietnam

GPS:21.024762, 105.855616

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,062 reviews

TripAdvisor Rating  4.5/5  2,101 reviews

Certificate of excellence 2024

great stay

Customer review rating 4.5/5

Sharon E. Business - Confirmed reviews ALL

great location, comfortable bed, spacy room. good breakfast buffet.

Dear Sharon E., We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto J. Lugo-Vina General Manager Hotel de l'Opera Hanoi, MGallery

Well located

Customer review rating 4.5/5

Laura Couples - Confirmed reviews ALL

The hotel was super well located and the staff super helpful. The breakfast was a blast and we really enjoyed the faculties especially the free swimming pool and sauna

Dear Laura M., We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto J. Lugo-Vina General Manager Hotel de l'Opera Hanoi, MGallery

Good Hotel noisy neighbours

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

Upon arrival I was thrilled to have the opportunity to stay at the hotel. The reception at the hotel and check-in experience was really good. When getting to the room I was pleased to see the standards were exceptionally high. Service and friendliness of the staff the entire time at the hotel was great. An unfortunate experience at night time was the bass and vibrations of music from the local night club. This went on past 5am and given the distance I had travelled from Australia I was looking forward to a good rest. This was not achieved and due to not having sufficient sleep my short trip was less than enjoyable.

No bidet in room and need improvement in breakfast

Customer review rating 4.0/5

Tam Couples - Confirmed reviews ALL

Everything was good. As Platinum member i enjoyed all the benefit. Location is the thing that make me always comeback. If only hotel could install bidet in the toilet and more hot dishes variety in breakfast i would not hesitate to choose this over the Metropole

Dear Mr. Tam, We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery. With regards to your feedback, which is very important to me personally, rest assured we do have plans in 2025 to address our hotel rooms and will certainly look for options on how to address the lack of bidet function in our guest rooms. With regards to our breakfast offer, do send me a note if you have a moment to do so and share some hot dishes which you would like for us to include in our offer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto J. Lugo-Vina General Manager Hotel de l'Opera Hanoi, MGallery

Good stay and well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Thank you for a nice experience.

Dear Mary Margarethe Rose Y., We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto J. Lugo-Vina General Manager Hotel de l'Opera Hanoi, MGallery

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Other web-users rate our hotel

  • 347 reviews 9.6/10 Location
  • 439 reviews 7.5/10 Room
  • 574 reviews 9.4/10 Service
  • 9 reviews 8.3/10 WiFi
  • 177 reviews 9.3/10 Food
  • 170 reviews 9.2/10 Breakfast
  • 167 reviews 8.2/10 Vibe
  • 88 reviews 7.1/10 Cleanliness

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