Hotel de l'Opera Hanoi - MGallery 5 stars

Customer review rating (ALL Rating) 4.5/5 1,036 reviews

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Description

Hotel extras

  • Located minutes from Hanoi Opera House & Hoan Kiem Lake

  • 5-Star service and facilities

  • "A sleek & contemporary design seeped in history and culture "

  • Room Service

  • Indoor heated pool

Our accommodation(s)

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Hotel location

Hotel de l'Opera Hanoi - MGallery

29 Trang Tien street, Hoan Kiem district
10000 HANOI
Vietnam

GPS:21.024762, 105.855616

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,036 reviews

TripAdvisor Rating  4.5/5  2,066 reviews

Certificate of excellence 2023

Great Hotel in the center of Ha Noi

Customer review rating 4.5/5

Alain Solo - Confirmed reviews ALL

The hotel is perfectly located, close to the major places in Ha Noi. The room was wonderful and the staff extremely friendly, helpful and cordial. The food needs to be improved... the Pho lacks the star anise taste. Overall a great place!

Dear Alain Victor K., We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members. I shall also inform our kitchen team to further look into your feedback concerning our Pho offer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto J. Lugo-Vina General Manager Hotel de l'Opera Hanoi, MGallery

Comfortable hotel in great location.

TripAdvisor rating 4.0/5

Takethehighrd Couples - TripAdvisor review

The hotel is in a good location as easy to explore French and Old quarter from here. The staff are all lovely and very helpful. We enjoyed the breakfast as nice buffet choices. We also enjoyed the happy hour in the bar area and ended up eating there some nights as the food was good, even if not great variety. The rooms are very comfortable, but are rather dark and could do with more light or perhaps lighter furnishings.

Exemplary service

Customer review rating 5.0/5

Bjarne N. Solo - Confirmed reviews ALL

The staff were extremely helpful and informative and looked after me very well. The hotel itself is very comfortable and I highly recommend it as a convenient and friendly place to stay.

Dear Bjarne N., We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery. It is always a pleasure to receive such positive feedback. I will be sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto J. Lugo-Vina General Manager Hotel de l'Opera Hanoi, MGallery

First class experience

Customer review rating 5.0/5

Greg D. Couples - Confirmed reviews ALL

Everyone very helpful

Dear Gregory Allan D., We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto J. Lugo-Vina General Manager Hotel de l'Opera Hanoi, MGallery

Fantastic stay

Customer review rating 5.0/5

Graeme R. M. Couples - Confirmed reviews ALL

After a poor start in another Hanoi hotel, we were so impressed with your hotel. Staff were outstanding in their friendliness, assistance and knowledge. Had thought we would get French food on the hotel menu, but it was local as well as Italian. Enjoyed our food regardless and ate their 4/8 nights. Facilities were great, room and housekeeping lovely, reception wonderful and very helpful. We hope to return at some stage in the future.

Dear Graeme Robert M., We very much appreciate your comments regarding your stay at the Hotel de l'Opera Hanoi - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto J. Lugo-Vina General Manager Hotel de l'Opera Hanoi, MGallery

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Other web-users rate our hotel

  • 300 reviews 9.6/10 Location
  • 365 reviews 7.2/10 Room
  • 469 reviews 9.3/10 Service
  • 12 reviews 3.7/10 WiFi
  • 162 reviews 8.9/10 Food
  • 148 reviews 8.7/10 Breakfast
  • 141 reviews 7.2/10 Vibe
  • 79 reviews 6.1/10 Cleanliness

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