Hotel de l'Opera Hanoi - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 865 reviews

Hotel de l'Opera Hanoi - MGallery Collection - Image 1
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Description

Hotel extras

  • Located minutes from Hanoi Opera House & Hoan Kiem Lake

  • 5-Star service and facilities

  • A sleek & contemporary design seeped in history and culture

  • Sophisticated rooms with plush beds, wooden floors, and spacious bathrooms

  • 8-stories indoor atrium - a contemporary architectural marvel with a glass ceiling

Our accommodation(s)

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Hotel location

Hotel de l'Opera Hanoi - MGallery Collection

29 Trang Tien street, Hoan Kiem district
10000 HANOI
Vietnam

GPS:21.024762, 105.855616

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  865 reviews

TripAdvisor Rating  4.4/5  2,134 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Tharumauran T. Solo - Confirmed reviews ALL

The hotel is beautifully done and the service is excellent. Every staff member I came across were very polite and the food at restaurant was great.

Dear Mr. T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alberto J. Lugo-Vina General Manager

Customer review rating 4.5/5

Xuan D. P. Business - Confirmed reviews ALL

very good

Dear Mr. D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alberto J. Lugo-Vina General Manager

Poor value for money. Would not recommend.

TripAdvisor rating 1.0/5

Navin S TripAdvisor review

We stayed for 2 nights and had a very disappointing experience. The rooms were run-down, dark without any outside views. Felt like a dungeon. Towels, linen and carpets did not feel fresh. The entrance of the hotel has barely any space for parking. Very highly priced. However, the restaurant was good.

Dear 934navins, Thank you for sharing your feedback with us. We are truly sorry to hear that your recent stay did not meet your expectations, and we regret that your room experience left you disappointed. In 2025, we have completed renovations on half of our rooms, with the remainder scheduled for future upgrades. These newly refurbished rooms feature brighter designs, modern comforts, and refreshed amenities, and we would be delighted to welcome you back to experience them on your next visit. Regarding parking, we would like to clarify that the hotel does not advertise parking directly in front of the property. Images and information available online clearly reflect this, and our team is always happy to assist with guidance on this matter. We also note that you requested a complimentary room upgrade upon arrival. While we always strive to accommodate guest preferences, upgrades are subject to reservation type and availability, and unfortunately we were unable to provide one on this occasion. We are pleased that you enjoyed our restaurant, and we sincerely hope you will give us another opportunity to restore your confidence in our hotel and experience the newly renovated spaces and services we have worked hard to enhance. Warm regards, Alberto J. Lugo-Vina General Manager

Customer review rating 3.5/5

Cong T. V. Couples - Confirmed reviews ALL

Great location ,Clean room, friendly enough staff. Very average breakfast and Have to pay for fresh orange juice No welcome drinks, no fruits in the room, no welcome letter. Would not stay again

Dear Mr. Cong T. V., Thank you very much for taking the time to share your recent experience with us. We are truly pleased to know that you enjoyed the room and the service from our team, though we are sorry to learn that your stay did not feel as seamless as it should have been. As our valued Platinum member, please accept our sincere apologies for the oversight regarding your welcome amenities and welcome drinks. While our team attempted to setup the amenities on your arrival date, the “Do Not Disturb” sign was activated, and out of respect for your privacy we did not enter. Nevertheless, we fully understand the inconvenience this caused, and will ensure that these arrangements are completed ahead of time for your future visits, so that your arrival is as smooth and welcoming as possible. Please also rest assured that we take all your feedbacks very seriously, and we will continue working to further enhance the experience not only for you, but for all our future guests. It would be our pleasure to welcome you back and provide the truly effortless and enjoyable stay you were expecting. Warm regards, Alberto J. Lugo-Vina General Manager

Customer review rating 5.0/5

Yu F. R. Y. Business - Confirmed reviews ALL

Always feel like home

Dear Mr. Y., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alberto J. Lugo-Vina General Manager

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Other web-users rate our hotel

  • 298 reviews 9.6/10 Location
  • 407 reviews 7.5/10 Room
  • 519 reviews 9.1/10 Service
  • 161 reviews 9/10 Breakfast
  • 86 reviews 6.2/10 Cleanliness
  • 52 reviews 6.7/10 Value

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