Grand Mercure Hanoi 5 stars

Customer review rating (ALL Rating) 4.7/5 755 reviews

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Description

Hotel extras

  • Contemporary design infused with Vietnamese elements.

  • Free WiFi is available throughout the hotel.

  • Enjoy the outsanding views from our rooftop bar.

  • Enjoy the delectable delicacies at our signature Vietnamese restaurant.

  • Walking distance to Temple of Literature, a historical site of Hanoi.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Grand Mercure Hanoi

9 Cat Linh, O Cho Dua Ward
10000 HANOI
Vietnam

GPS:21.027828, 105.833532

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  755 reviews

Customer review rating 5.0/5

Damian J. D. Friends - Confirmed reviews ALL

Dear Mr. D., Thank you very much for your kind feedback. We are delighted to hear that you found our hotel beautiful, clean, and spacious, and that our staff were incredibly polite and helpful during your stay. Your words mean a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again soon. Best regards, Le Minh Thu Guest Experience Manager

Customer review rating 1.5/5

Peter C. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Theresa R. S. Couples - Confirmed reviews ALL

Dear Ms. S., Thank you very much for your kind feedback. We are delighted to hear that you appreciated the genuine friendliness and approachability of our staff, as well as the extensive and varied breakfast buffet. We are also pleased that you enjoyed the comfortable selection of afternoon tea, canapés, and beverages in the Executive Lounge, and found the rooms well maintained. Your words mean a great deal to us, and we truly appreciate you taking the time to share your experience. Best regards, Le Minh Thu Guest Experience Manager

Customer review rating 5.0/5

Trung Q. L. Solo - Confirmed reviews ALL

Dear Mr. Q., Thank you very much for your kind feedback. We are delighted to hear that everything was amazing again during your stay. We are especially pleased to know that Mr. Dzung, our Gym Attendant, provided you with such helpful service and fitness tips. Your words mean a great deal to us, and we truly appreciate you taking the time to share your experience. Best regards, L. Minh Thu Guest Experience Manager

Customer review rating 5.0/5

Liliana A. S. Business - Confirmed reviews ALL

Dear Ms. S., Thank you very much for your kind feedback. We are delighted to hear that Quality made a positive impression on your stay. Your words mean a lot to us, and we will be sure to share them with Quality and the team. We truly appreciate your support and look forward to welcoming you back again soon. Best regards, Le Minh Thu Guest Experience Manager

Other web-users rate our hotel

  • 305 reviews 8.6/10 Location
  • 574 reviews 8.9/10 Room
  • 766 reviews 9.2/10 Service
  • 6 reviews 8.6/10 WiFi
  • 363 reviews 9.5/10 Amenities
  • 298 reviews 9.5/10 Vibe
  • 215 reviews 8.8/10 Breakfast
  • 197 reviews 8.3/10 Cleanliness

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