Grand Mercure Hanoi 5 stars
Customer review rating (ALL Rating) 4.4/5 
69 reviews
Our accommodation(s)
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Hotel location
Grand Mercure Hanoi
9 Cat Linh, Quoc Tu Giam, Dong Da
10000 HANOI
Vietnam
GPS:21.027828, 105.833532
Access and transport
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HA NOI
Railway station
Access: 100 m / 0.06 mi 1 min walk
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Shuttle
Additional charge
Shuttle scheduled
PHAP VAN
Highway exit
Access: 20 km / 12.43 mi 45 min drive
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Shuttle
Additional charge
Shuttle scheduled
Hotel services
Check-in from - Check out up to
In summary
On site
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible hotel
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
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LOC-ALLY
The LỘC-Ally All-day Dining restaurant offers guess all day dining service, international cuisine and themed buffet. A vibrant atmosphere, a casual eatery where diners can grab a bite from over-the-world tastes with friends, family, and colleagues.
Signature Restaurant
Our signature restaurant praises up the Asian gastronomy, offering the Vietnamese soul food and Asian fusion dishes, for the ones who loves food from garden to table. All the ingredients are carefully handpicked by our talented chefs.
EXECUTIVE LOUNGE
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Indulge yourself in the authentic yet intimate Executive Lounge while experience our exclusive service from private check-in and out, breakfast buffet to evening cocktails and canapés.
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VIVU SKY BAR
The VIVU Rooftop Sky Bar features the outdoor space on the highest floor of Grand Mercure Hanoi, provides intimate yet breathtaking views over the vibrant Hanoi and its hidden treasures.
VAN's- The Lobby Lounge
VĂN'S features wide selection of premium beverages with vibrant atmosphere right in the heart of the hotel. Treat yourself a good cup of coffee or enjoy an "after-work" drink while meeting your friends and business partner at our Lobby Lounge.
Breakfast
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The spa offers traditional Vietnamese massage and a full range of treatments such as reflexology. A steam room and ofuro bath are also available.
Meetings & Events
- Number of Meeting Room
- 3
- Surface of the largest room
- 324 m² / 3487.504 sq ft
- Maximum seats capacity
- 200
- Maximum capacity for banquets
- 200
Our guest reviews
ALL Rating
Well located,good choice to stay for business traveling or family holiday
Customer review rating 5.0/5
N. Q. H. Business - Confirmed reviews ALL
Dear Mr. N. Quang H., We very much appreciate your comments regarding your stay at the Grand Mercure Hanoi. It is always a pleasure to receive positive feedback from our guests. Your comment will be shared with the team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andre Erasmus General Manager
Very good to stay
Customer review rating 5.0/5
N. I. H. B. N. M. Business - Confirmed reviews ALL
Dear Izzat Hazwan Bin N. M. N., We very much appreciate your comments regarding your stay at the Grand Mercure Hanoi. It is always a pleasure to receive positive feedback. Your positive feedback will be shared with our team, which I believe will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andre Erasmus General Manager
well run establishment with great service
Customer review rating 4.5/5
Anonymous Business - Confirmed reviews ALL
Dear Mark Ivor S., We very much appreciate your comments regarding your stay at the Grand Mercure Hanoi. It is always a pleasure to receive positive feedback from our guests. Your comment will be shared with the team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andre Erasmus General Manager
Excellent hospitality
Customer review rating 5.0/5
Rosazlina Business - Confirmed reviews ALL
Dear Mohd Adzmi Rosazlina B., We very much appreciate your comments regarding your stay at the Grand Mercure Hanoi. It is always a pleasure to receive positive feedback. I will share your feedback with our team member - Mr. Joseph. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andre Erasmus General Manager
Home away from home
Customer review rating 4.5/5
B. C. Business - Confirmed reviews ALL
Dear C. Kang Tong B., We very much appreciate your comments regarding your stay at the Grand Mercure Hanoi. Thank you for your kind words. We are so glad to hear that our hotel were able to make your experience with us a memorable one and that you enjoyed all the service we serve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andre Erasmus General Manager
