Grand Mercure Hanoi 5 stars

Customer review rating (ALL Rating) 4.7/5 714 reviews

Best price
guarantee
Grand Mercure Hanoi - Image 1
Grand Mercure Hanoi - Image 2
Grand Mercure Hanoi - Image 3
Grand Mercure Hanoi - Image 4
9 Cat Linh, O Cho Dua Ward, 10000 HANOI, Vietnam

Description

Hotel extras

  • Contemporary design infused with Vietnamese elements.

  • Free WiFi is available throughout the hotel.

  • Enjoy the outsanding views from our rooftop bar.

  • Enjoy the delectable delicacies at our signature Vietnamese restaurant.

  • Walking distance to Temple of Literature, a historical site of Hanoi.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Grand Mercure Hanoi

9 Cat Linh, O Cho Dua Ward
10000 HANOI
Vietnam

GPS:21.027828, 105.833532

Telephone
Fax +84 24 3244 4747

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  714 reviews

Customer review rating 5.0/5

Nicholas D. G. Couples - Confirmed reviews ALL

Difficult to fault this hotel. Nice situation opposite a park. As platinum members we were upgraded to a lovely suite room. The hotel lounge has nice offerings in the evening. Breakfast is excellent. Nice rooftop bar. Reasonable prices. Helpful and competent staff. A pefect stay, thank you !

Dear Mr. G., Thank you very much for your Loyalty and your wonderful feedback. We are delighted to hear that you enjoyed our location opposite the park, your complimentary upgrade to a suite as a Platinum member, as well as the evening offerings in the lounge, excellent breakfast, and rooftop bar. It is especially rewarding to know that you found our prices reasonable and our staff helpful and competent. Your comment that it was “a perfect stay” truly means a lot to the entire team. We look forward to welcoming you back to Grand Mercure Hanoi for another memorable stay. Warm regards, Le Minh Thu Guest Experience Manager Grand Mercure Hanoi

Customer review rating 5.0/5

Thanh L. T. Business - Confirmed reviews ALL

Perfect

Dear Thanh L. T., Thank you for your positive feedback. We are delighted to hear that you had a perfect experience at Grand Mercure Hanoi. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Nguyen The Quang Front Office Manager

Customer review rating 4.5/5

Suat L. L. Business - Confirmed reviews ALL

Very clean, comfortable, staff are friendly

Dear Suat L. L., Thank you for your kind words regarding your recent stay at Grand Mercure Hanoi. We are delighted to hear that you found our accommodations clean and comfortable, and that our staff made a positive impression. Your feedback is greatly appreciated. Nguyen The Quang Front Office Manager

Customer review rating 4.5/5

Mark E. P. Business - Confirmed reviews ALL

Rooms nice size and beds very comfortable. Staff super friendly and efficient.

Dear Mark E. P., Thank you for your kind words regarding your recent stay at Grand Mercure Hanoi. We are delighted to hear that you enjoyed our breakfast, found your room comfortable, and appreciated our friendly staff. Your feedback is greatly valued and motivates us to maintain high standards. Nguyen The Quang Front Office Manager

Customer review rating 5.0/5

A. A. Business - Confirmed reviews ALL

I am generally in Hanoi for business and I find that the staff at the Grand Mecure are always very welcoming and accommodating. The hotel rooms are well appointed, clean and set up as a good alternate work space when needed.

Dear A. Altan, Thank you for your kind words regarding your recent stay at the Grand Mercure Hanoi. We are delighted to hear that our staff's hospitality and the comfort of our rooms have made your visits enjoyable. We look forward to welcoming you back soon. Nguyen The Quang Front Office Manager

Other web-users rate our hotel

  • 300 reviews 8.5/10 Location
  • 518 reviews 9/10 Room
  • 702 reviews 9.2/10 Service
  • 8 reviews 9.2/10 WiFi
  • 307 reviews 9.4/10 Amenities
  • 300 reviews 9.7/10 Vibe
  • 195 reviews 8.9/10 Breakfast
  • 174 reviews 8.8/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Hanoi

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.