Grand Mercure Hanoi 5 stars

Customer review rating (ALL Rating) 4.7/5 735 reviews

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Description

Hotel extras

  • Contemporary design infused with Vietnamese elements.

  • Free WiFi is available throughout the hotel.

  • Enjoy the outsanding views from our rooftop bar.

  • Enjoy the delectable delicacies at our signature Vietnamese restaurant.

  • Walking distance to Temple of Literature, a historical site of Hanoi.

Our accommodation(s)

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Hotel location

Grand Mercure Hanoi

9 Cat Linh, O Cho Dua Ward
10000 HANOI
Vietnam

GPS:21.027828, 105.833532

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  735 reviews

Customer review rating 4.0/5

Mai Q. T. D. Business - Confirmed reviews ALL

Beautiful decoration, both room design and lounge area. I always choose Grand Mercure for my stay in Hanoi, even though the location is not very centered. My room is always upgraded to Deluxe Suite, which is big with very comfy bed. Executive lounge here is also a highlight. They offer free drink flow (non-alcohol) for the whole day and various food options from 5:30-7:30pm daily. Lounge staff is supportive, friendly and professional. Special recognition and thanks to Bao, Hung, Stephanie, Ann, lounge staff. You always make my trip greater.

Customer review rating 4.5/5

Haoyue F. Business - Confirmed reviews ALL

The location is really good. And the room is quite comfortable. For breakfast, I would prefer some porridge.

Customer review rating 5.0/5

Laurence D. F. Business - Confirmed reviews ALL

The hotel is perfect situated and very comfortable. A must mention to the restaurant on the top floor. The service was superb and the steak was amazing.

Customer review rating 5.0/5

Johnson T. J. Business - Confirmed reviews ALL

Enjoyed the whole experience. Friendly and helpful staff.

Customer review rating 4.0/5

Thi M. T. D. Business - Confirmed reviews ALL

My first time staying at Grand Mecure and I was genuinely surprised by how cozily nice the room looks. Breakfast and lunch buffet (for our conference) have a good variety and quality. There are 2 things that the hotel can improve to make any stay even more pleasant: 1) change to a nicer/better quality coffee capsule in the room 2) add some room or floor diffuser to make rooms smell better

Other web-users rate our hotel

  • 308 reviews 8.5/10 Location
  • 549 reviews 8.8/10 Room
  • 749 reviews 8.9/10 Service
  • 6 reviews 8.6/10 WiFi
  • 346 reviews 9.5/10 Amenities
  • 299 reviews 9.6/10 Vibe
  • 211 reviews 8.5/10 Breakfast
  • 175 reviews 8.5/10 Cleanliness

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