Mercure Hanoi la Gare 4 stars

Customer review rating (ALL Rating) 4.6/5 802 reviews

Best price
guarantee
Mercure Hanoi la Gare - Image 1
Mercure Hanoi la Gare - Image 2
Mercure Hanoi la Gare - Image 3
Mercure Hanoi la Gare - Image 4
94 Ly Thuong Kiet Street, Cua Nam Ward, 100000 HANOI, Vietnam

Description

Hotel extras

  • In front of Railway Station, close to ICE Exhibition Centre, French Quarter, Old Quarter

  • Ideal for both business and leisure travelers

  • Modern facilities of midle-scale international standard

  • High comfort with silent sleeping experience

  • The best of local cuisine and the largest wine selection offered at huge discounts

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Hanoi la Gare

94 Ly Thuong Kiet Street, Cua Nam Ward
100000 HANOI
Vietnam

GPS:21.0262, 105.841778

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BRASSERIE LE PAVILLION

Modern, bright and stylish, Brasserie Le Pavillion boasts an innovative wine list and delicious menu featuring a range of Vietnamese and international specialties. It features a unique garden area which offers a tranquil oasis in the heart of the city.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  802 reviews

TripAdvisor Rating  4.3/5  1,461 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Thi B. C. L. Business - Confirmed reviews ALL

Good location, professional staffs with great hotel facilities.

Dear Ms. L. Thi B. C., Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our convenient location, professional staff, and hotel facilities. Your kind words are truly appreciated and will be shared with our team as encouragement. We look forward to welcoming you back to Mercure Hanoi La Gare on your next visit to Hanoi. Sincerely, Nga Vo (Ms.) Front Office Manager

Customer review rating 5.0/5

Lindy H. Couples - Confirmed reviews ALL

Attentive staff and superb convenient location to railway station and Train street.

Dear Ms. Lindy H., Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our convenient location, comfortable room, and attentive staff. Your kind words are truly appreciated and will be shared with our team as encouragement. We look forward to welcoming you back to Mercure Hanoi La Gare on your next visit to Hanoi. Sincerely, Nga Vo (Ms.) Front Office Manager

Customer review rating 3.0/5

Lisa W. Business - Confirmed reviews ALL

hotel room facilities are a bit old, breakfast choice is limited, should have more variety. air conditioner in the breakfast area is not enough, it is hot.air circulation is not good.

Dear Ms. Lisa W., Thank you for taking the time to share your detailed feedback with us. We truly appreciate your comments as they help us identify areas where we need to improve. We are sorry to learn that your breakfast experience did not meet expectations, particularly regarding the variety of choices, air conditioning, and air circulation in the restaurant. We sincerely regret that your experience at the restaurant, particularly during breakfast, did not meet your expectations. Your comments about food hygiene, have been taken very seriously and have been shared with our culinary and restaurant teams for immediate review and corrective action. Please rest assured that we are continuously working on upgrading our facilities and enhancing our breakfast experience to better serve our guests. Thank you once again for your honest feedback. We hope to have another opportunity to welcome you back and provide you with a much-improved experience. Sincerely, Nga Vo (Ms.) Front Office Manager

Customer review rating 4.0/5

Leilanie M. N. Couples - Confirmed reviews ALL

I enjoyed my stay, the hotel is conveniently location, room is clean. Staff were helpful and courteous. Accommodated me with my many requests. Thank you.

Dear Ms. Leilanie M. N., Thank you very much for sharing your kind feedback. We are delighted to know that you enjoyed your stay with us and appreciated our convenient location, clean room, and the helpfulness of our team. It is especially rewarding to hear that our staff were able to accommodate your requests and make your stay comfortable. We truly appreciate your support and look forward to welcoming you back in the future. Sincerely, Nga Vo (Ms.) Front Office Manager

Customer review rating 4.5/5

Rohit N. Families - Confirmed reviews ALL

very good, best room, front desk helpful, Mr. Hung was very helpful…enjoyed stay

Dear Mr. Rohit N., Thank you very much for your kind review. We are delighted to know that you enjoyed your stay, appreciated the room, and found our location convenient. Your compliments to our front desk team, especially Mr. Hung, are truly appreciated and will be shared with him as encouragement. We look forward to welcoming you back to Mercure Hanoi La Gare for another enjoyable stay. Sincerely, Nga Vo (Ms.) Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 369 reviews 9.4/10 Location
  • 395 reviews 7.6/10 Room
  • 503 reviews 9.3/10 Service
  • 13 reviews 6.4/10 WiFi
  • 209 reviews 6/10 Comfort
  • 180 reviews 8.8/10 Cleanliness
  • 160 reviews 8/10 Breakfast
  • 73 reviews 5.1/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Hanoi

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.