Mercure Hanoi la Gare 4 stars

Customer review rating (ALL Rating) 4.6/5 465 reviews

Best price
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94 Ly Thuong Kiet Street, Hoan Kiem District, 100000 HANOI, Vietnam

Description

Hotel extras

  • A fine French and Vietnamese brasserie restaurant

  • "Business centre & copy/printing service available "

  • Free Wi-Fi & 24-hour room service

  • Located 3 minutes from railway station

  • "A range of 4-star quality facilities "

Our accommodation(s)

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Hotel location

Mercure Hanoi la Gare

94 Ly Thuong Kiet Street, Hoan Kiem District
100000 HANOI
Vietnam

GPS:21.026066, 105.841901

Telephone
Fax +84 24 3944 8317

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BRASSERIE LE PAVILLION

Modern, bright and stylish, Brasserie Le Pavillion boasts an innovative wine list and delicious menu featuring a range of Vietnamese and international specialties. It features a unique garden area which offers a tranquil oasis in the heart of the city.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  465 reviews

TripAdvisor Rating  4.0/5  1,435 reviews

Certificate of excellence 2024

Good location and good stay

Customer review rating 4.5/5

Patrick P. Couples - Confirmed reviews ALL

Friendly staff

Well located and a good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The staff were very nice, polite and caring.

Chere Madame D., Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Hanoi la Gare. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Chere Madame D., en l’expression de nos sentiments les meilleurs. Thomas EVRARD General Manager

Value option in Hanoi

Customer review rating 5.0/5

Alex L. Solo - Confirmed reviews ALL

My room was solid and comfortable but closer to an ibis hotel in terms of specs. What makes this hotel truly shine is the service. Everyone in the staff was very helpful and reliable. I asked and received their help multiple times. Breakfast was good and had many options, a good value for the price. Location was great, with easy access to many different attractions.

Good stay

Customer review rating 5.0/5

Lucy Families - Confirmed reviews ALL

Convenient location and excellent service. we able to accommodate us at short notice and satisfy all our needs.

There are rooms for improvement

Customer review rating 3.5/5

Bùi H. N. Business - Confirmed reviews ALL

Overall , the room is clean and well organized. However there are small things to be considered such as the automatic nozzles for the toilet as it will be cleaner instead of using toilet paper. The bath tube should have a curtain to prevent the water from spilling out while taking the shower

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Other web-users rate our hotel

  • 226 reviews 9.5/10 Location
  • 286 reviews 8/10 Room
  • 393 reviews 9.6/10 Service
  • 9 reviews 6.6/10 WiFi
  • 144 reviews 9.1/10 Cleanliness
  • 133 reviews 8.8/10 Breakfast
  • 131 reviews 6.3/10 Comfort
  • 45 reviews 4.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.