Mercure Hanoi la Gare 4 stars

Customer review rating (ALL Rating) 4.6/5 571 reviews

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94 Ly Thuong Kiet Street, Hoan Kiem District, 100000 HANOI, Vietnam

Description

Hotel extras

  • In front of Railway Station, close to ICE Exhibition Centre, French Quarter, Old Quarter

  • Ideal for both business and leisure travelers

  • Modern facilities of midle-scale international standard

  • High comfort with silent sleeping experience

  • The best of local cuisine and the largest wine selection offered at huge discounts

Our accommodation(s)

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Hotel location

Mercure Hanoi la Gare

94 Ly Thuong Kiet Street, Hoan Kiem District
100000 HANOI
Vietnam

GPS:21.026066, 105.841901

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BRASSERIE LE PAVILLION

Modern, bright and stylish, Brasserie Le Pavillion boasts an innovative wine list and delicious menu featuring a range of Vietnamese and international specialties. It features a unique garden area which offers a tranquil oasis in the heart of the city.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  571 reviews

TripAdvisor Rating  4.3/5  1,447 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Joonhyoung J. Families - Confirmed reviews ALL

한가지 아쉬운 점을 꼭 말해보라면.. 멋있는 환경을 살릴수 있는 인피니티 풀 정도가 있었으면 더할나위 없겠다? 정도 그 외엔 가격과 시설과 위치, 서비스 등 최고였습니다.

전준형 님께, Mercure Hanoi La Gare에서의 소중한 경험을 공유해 주셔서 진심으로 감사드립니다. 위치, 숙소, 시설, 서비스 등 여러 측면에서 높은 만족을 주셨다니 저희 팀 모두 매우 기쁘게 생각합니다. 특히 체크인 시 도움을 드린 직원에 대한 언급까지 남겨주셔서 감사드리며, 비록 이름은 기억나지 않으셨더라도 그 분께 꼭 감사의 마음을 전달하겠습니다. 인피니티 풀에 대한 제안도 감사드립니다. 현재 호텔 구조상 설치는 어렵지만, 고객님의 피드백은 더 나은 서비스를 고민하는 데 큰 도움이 됩니다. 다른 지역에서도 M갤러리 호텔을 먼저 고려하겠다는 말씀에 큰 영광을 느낍니다. 앞으로도 기대에 부응하는 경험을 제공할 수 있도록 노력하겠습니다. 다시 뵐 수 있기를 고대합니다. 감사합니다. Nga Vo (Ms.) 프론트 오피스 매니저

Customer review rating 4.5/5

Yiu T. H. Couples - Confirmed reviews ALL

Room is cozy and contained everything you need. Staff are always friendly and welcoming. Restaurant food is nice.

Dear Mr. Yiu T. H., Thank you for taking the time to share your experience. We’re pleased to hear that you enjoyed a comfortable stay and appreciated the friendliness of our team. It’s great to know that you found the room well-equipped and the restaurant offerings to your liking. We hope to welcome you back to Mercure Hanoi La Gare on your next visit to Hanoi! Sincerely, Nga Vo (Ms.) Front Office Manager

Customer review rating 5.0/5

Hyeongyeong K. Couples - Confirmed reviews ALL

Thanks to the responsible actions of Ms. Hoa Nguyen, I had a comfortable stay. I appreciate her accommodating various requests during my visit.

Dear Mr. Hyeongyeong, Thank you very much for your kind feedback. We are delighted to know that you had a satisfying stay with us and truly appreciate your recognition of Ms. Hoa Nguyen. Her dedication to guest comfort is a great asset to our team, and your comments will certainly be shared with her and the entire staff. It was our pleasure to host you, and we look forward to welcoming you back to Mercure Hanoi La Gare in the near future. Sincerely, Nga Vo (Ms.) Front Office Manager

Customer review rating 5.0/5

Simone V. Business - Confirmed reviews ALL

Excellent staff service, location is great. Room and restaurant are good.

Dear Mr. Simone V., Thank you very much for your wonderful feedback. We are delighted to know that you enjoyed your stay with us and appreciated our staff service, convenient location, and the quality of both room and restaurant. Your kind words are truly encouraging to our team. We look forward to welcoming you back to Mercure Hanoi La Gare in the near future. Sincerely, Nga Vo (Ms.) Front Office Manager

Customer review rating 5.0/5

Edison K. Solo - Confirmed reviews ALL

Great location and very helpful, friendly staff at Mercure Hanoi La Gare. The only downsides were the thin walls—you can hear everything from neighboring rooms—and the bathtub in room 510, which made showering a bit inconvenient as water would spill onto the floor and i had to be careful not to slip. A walk-in shower would be much easier.

Dear Mr. Edison K., Thank you for sharing your positive experience with us. We are glad to hear you appreciated our central location and the friendliness of our staff—it truly means a lot to the team. At the same time, we appreciate your constructive feedback regarding the soundproofing and bathroom design in your room. Please rest assured that your comments have been noted and will be considered as we continue to enhance our guest experience. We hope to have the opportunity to welcome you back to Mercure Hanoi La Gare in the near future. Sincerely, Nga Vo (Ms.) Front Office Manager

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Other web-users rate our hotel

  • 307 reviews 9.4/10 Location
  • 343 reviews 7.6/10 Room
  • 436 reviews 9.5/10 Service
  • 15 reviews 6.5/10 WiFi
  • 191 reviews 6.1/10 Comfort
  • 158 reviews 8.7/10 Cleanliness
  • 145 reviews 8.7/10 Breakfast
  • 97 reviews 9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.