Mercure Hanoi la Gare 4 stars

Customer review rating (ALL Rating) 4.5/5 464 reviews

Best price
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94 Ly Thuong Kiet Street, Hoan Kiem District, 100000 HANOI, Vietnam

Description

Hotel extras

  • A fine French and Vietnamese brasserie restaurant

  • "Business centre & copy/printing service available "

  • Free Wi-Fi & 24-hour room service

  • Located 3 minutes from railway station

  • "A range of 4-star quality facilities "

Our accommodation(s)

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Hotel location

Mercure Hanoi la Gare

94 Ly Thuong Kiet Street, Hoan Kiem District
100000 HANOI
Vietnam

GPS:21.026066, 105.841901

Telephone
Fax +84 24 3944 8317

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BRASSERIE LE PAVILLION

Modern, bright and stylish, Brasserie Le Pavillion boasts an innovative wine list and delicious menu featuring a range of Vietnamese and international specialties. It features a unique garden area which offers a tranquil oasis in the heart of the city.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  464 reviews

TripAdvisor Rating  4.0/5  1,435 reviews

Certificate of excellence 2024

Well located and good stay

Customer review rating 5.0/5

Sajesh Families - Confirmed reviews ALL

Very well located and almost at the centre of the city with pleasant staff

Clean Hotel & Friendly Staff

Customer review rating 4.5/5

Benedict K. S. Families - Confirmed reviews ALL

We stay 3 nights with family. The front office staffs are friendly especially Ms Anna and the service of the restaurant staffs during the breakfast is good. The hotel location is within almost all Hanoi's major attractions especially Train Street and there are many good F&B within walking distance. The family room that we are staying is very clean and spacious. Although our room is located at Level 2 fronting a busy road, the room is quiet attributed to the double glass window that sound proof it.

Great Short Stay

Customer review rating 4.0/5

Van Solo - Confirmed reviews ALL

Short stay for the Hanoi Marathon, everything was done well.

Pleasant stay

TripAdvisor rating 4.0/5

Wendy T Families - TripAdvisor review

We stayed Mercure Hanoi la Gare for 5 nights. It is conveniently located near Old Quarter, just 15 mins walk away. Not so noisy as compared to the hotels in Old Quarter. Hanoi Laundry Town is just 200m from the hotel too. Hotel staff are super friendly, always getting our requests fulfilled efficiently. Many commendable staff, such as Ngoc and Nguyen. :)

Great rooms

Customer review rating 4.0/5

Pancho D. M. Business - Confirmed reviews ALL

No complaints great stay, perfect location. Only comment was an email I sent to management on the treadmill. It was not maintained, I used it and stopped as it was slipping. I sent a message to fix it as it may be dangerous.

Dear Pancho D. M., We very much appreciate your comments regarding your stay at the Mercure Hanoi la Gare and the attention to the treadmills, we will make sure to have it repaired or replaced. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas EVRARD General Manager

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Other web-users rate our hotel

  • 226 reviews 9.5/10 Location
  • 286 reviews 8/10 Room
  • 393 reviews 9.6/10 Service
  • 9 reviews 6.6/10 WiFi
  • 144 reviews 9.1/10 Cleanliness
  • 133 reviews 8.8/10 Breakfast
  • 131 reviews 6.3/10 Comfort
  • 45 reviews 4.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.