Novotel Suites Hanoi 4 stars

Customer review rating (ALL Rating) 4.7/5 732 reviews

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Description

Hotel extras

  • 15 minutes from downtown Hanoi & 25 minutes from airport

  • Buffet breakfast, international, local cuisine

  • 24-hour room service

  • 4 meeting rooms, convention space, & business centre on site

  • Swimming pool, fitness centre and sauna.

Our accommodation(s)

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Hotel location

Novotel Suites Hanoi

5 Duy Tan Street, Dich Vong Hau, Cau Giay
10000 HANOI
Vietnam

GPS:21.030577, 105.785484

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

The restaurant serves an international buffet for breakfast, lunch and dinner with live cooking stations. Exquisite Asian and Western cuisine in a trendy décor and chilled out ambiance.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  732 reviews

TripAdvisor Rating  4.5/5  210 reviews

Lovely and enjoyable stay

TripAdvisor rating 5.0/5

Roving54578647799 TripAdvisor review

Kudos to all service staff at Food Exchange (2nd floor) is very courteous and accommodating in meeting our meeting room requirements. They’d shown great patience and warmth and sincerity in service at all times. The rooms are well appointed and comfortable.

Best hotel services I have stayed.

Customer review rating 5.0/5

Peter H. Business - Confirmed reviews ALL

Staffs are very friendly. Food delicious. Tools are nice.

Dear Mr. Peter Teck Yeen H., We very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The hotel is well located, staff are kind and helpful, and the room very comfortable. The food court was very, very good.

Dear Mr. Dominic Gregory H., We very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

J. K. Business - Confirmed reviews ALL

Novotel Suites Hanoi offers a pleasant experience with its modern design, spacious rooms, and attentive staff. Its convenient location and various amenities, including a pool and fitness center, ensure a comfortable stay. The restaurant provides high-quality food with a wide selection of dishes suitable for international guests.

Dear Mr. K. J., We very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

I’ve been making a few requests and questions via email before my arrival, and they were all responded to very quickly. The person at the reception even reached out to us during our scheduled airport pickup, ensuring that we wont have a hard time looking for the driver. And despite reaching the hotel at the wee hours of the morning, everyone was all smiles when they welcomed us and check in was a breeze. Breakfast was great with a lot op options to choose from, and the 17th floor lounge was great. The seevice was perfect and the people there are very welcoming and nice. Food options for platinum members was well prepared and good.

Dear Ms. Maria Genevieve S., We very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 156 reviews 8.4/10 Location
  • 277 reviews 9.1/10 Room
  • 413 reviews 9.1/10 Service
  • 6 reviews 8.6/10 WiFi
  • 128 reviews 9.1/10 Breakfast
  • 125 reviews 9.6/10 Cleanliness
  • 12 reviews 9.2/10 Bar

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