Novotel Suites Hanoi 4 stars

Customer review rating (ALL Rating) 4.7/5 705 reviews

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Description

Hotel extras

  • 15 minutes from downtown Hanoi & 25 minutes from airport

  • Buffet breakfast, international, local cuisine

  • 24-hour room service

  • 4 meeting rooms, convention space, & business centre on site

  • Swimming pool, fitness centre and sauna.

Our accommodation(s)

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Hotel location

Novotel Suites Hanoi

5 Duy Tan Street, Dich Vong Hau, Cau Giay
10000 HANOI
Vietnam

GPS:21.030577, 105.785484

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

The restaurant serves an international buffet for breakfast, lunch and dinner with live cooking stations. Exquisite Asian and Western cuisine in a trendy décor and chilled out ambiance.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  705 reviews

Customer review rating 5.0/5

Lise C. A. Business - Confirmed reviews ALL

The mattress was super confortable, all service was friendly and all amenities were provided. Breakfast was also amazing. Thank you !

Customer review rating 4.5/5

An N. K. B. Business - Confirmed reviews ALL

Whether you’re a tourist or a business traveler, Novotel Suites Hanoi is a solid choice for your stay. The facilities are good, and the food is excellent—especially the breakfast buffet and complimentary afternoon tea. I also appreciated the self-service laundry, which is a nice bonus. The location might not be ideal if you want to stay in the city center, but for us it was actually very convenient. The hotel is surrounded by plenty of local restaurants and cafés, giving you endless options to try something different every day. That said, the local dishes served in the hotel were already more than satisfying for our team (one local and one international guest). One small downside is the swimming pool—it’s quite small, not temperature-controlled, and located on the ground floor, which lacks a bit of privacy. Unfortunately, the gym was under maintenance during our stay, so I didn’t get to try it. Overall, I would definitely come back and highly recommend this hotel based on our positive experience.

Customer review rating 4.5/5

Srivastava A. Business - Confirmed reviews ALL

All ok, staff, cleanliness, service, keep it up

Customer review rating 4.5/5

Siu K. C. Business - Confirmed reviews ALL

Great stay. Room was clean and had everything I needed for my short business stay

Dear Mr. C., Thank you for sharing your experience with us at the Novotel Suites Hanoi. We are so pleased to hear that you were impressed with our service, value for money, rooms and check-in staff. We are also delighted to learn that being a member of Accor was worthwhile. Our goal is to provide a pleasant stay and an unforgettable experience to each and every one of our customers. We are proud to be part of the Accor family and strive to make every guest feel like they are at home away from home. Thank you again for your kind words, we look forward to hosting you again soon! Sincerely, Novotel Suites Hanoi Management

Customer review rating 5.0/5

Slegtenhorst C. Business - Confirmed reviews ALL

The rooms are spacious, modern, clean, and well maintained. The staff where helpful, polite, and friendly.

Dear Mr. C., Thank you for taking the time to provide us with your feedback regarding your stay with us at Novotel Suites Hanoi. We are delighted that you had a pleasant experience with our one-bedroom, and it was spacious and comfortable were up to your expectations. At Novotel Suites Hanoi, we strive to ensure that all of our guests have a comfortable stay While we are glad that there was a washing machine in the room, we are sorry that there was no laundry detergent available (we provide upon guest request). We apologize for inconvenience of shower leaked. We look forward to having you stay with us again in the future. Sincerely, Novotel Suites Hanoi Management

Other web-users rate our hotel

  • 222 reviews 8.1/10 Location
  • 364 reviews 9.1/10 Room
  • 450 reviews 8.9/10 Service
  • 7 reviews 6.5/10 WiFi
  • 173 reviews 8.7/10 Breakfast
  • 155 reviews 9/10 Cleanliness

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