Novotel Suites Hanoi 4 stars

Customer review rating (ALL Rating) 4.6/5 411 reviews

Hotel extras

  • 15 minutes from downtown Hanoi & 25 minutes from airport

  • Buffet breakfast, international, local cuisine

  • 24-hour room service

  • 4 meeting rooms, convention space, & business centre on site

  • Swimming pool, fitness centre, sauna, and golf facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Each of the studio and service apartments has a fully equipped kitchenette, free WiFi and international IPTV. 1, 2 and 3 bedroom options

Hotel location

Novotel Suites Hanoi

5 Duy Tan Street, Dich Vong Hau, Cau Giay
10000 HANOI
Vietnam

GPS:21.030577, 105.785484

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

The restaurant serves an international buffet for breakfast, lunch and dinner with live cooking stations. Exquisite Asian and Western cuisine in a trendy décor and chilled out ambiance.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  411 reviews

TripAdvisor Rating  4.5/5  195 reviews

Good to be back. Great place to stay for business trip or with your family.

Customer review rating 4.0/5

Saranvich Business - Confirmed reviews ALL

Always feel great to be back to Novotel Ha Noi. Great welcome from staffs. Room - really good, love that they have kitchen and all equipments. Staff - most of them are great, friendly and very professional. Food and beverage - all delicious. My only comments would be some day i feel like veggie in Salad corner are rancid. Fitness- love that open 24/7 and sauna also really good.

Enjoy

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Enjoy

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Pham (Mr.) Front Office Manager

My home in Hanoi

Customer review rating 5.0/5

Tien T. Business - Confirmed reviews ALL

Great hotel/apartment. Clean & spacious. All amenities. Attentive & friendly staff.

Good location & great service

Customer review rating 4.5/5

Safwanah Business - Confirmed reviews ALL

Second visit to the hotel, but truly appreciate the extra touch of welcoming our group as soon as the airport transfer reached the lobby. 10/10 would recommend to colleagues or leisure travellers.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Pham (Mr.) Front Office Manager

Customer review rating 4.5/5

Steven K. Business - Confirmed reviews ALL

Very friendly and helpful staff. Even surprised my wife with a cake on her birthday. Thanks

Dear Mr. Steven K., We very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TIM PHAM (Mr.) Front Office Manager

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Other web-users rate our hotel

  • 43 reviews 7.6/10 Location
  • 97 reviews 9.1/10 Room
  • 164 reviews 9.3/10 Service
  • 55 reviews 9.4/10 Cleanliness
  • 46 reviews 8/10 Breakfast
  • 17 reviews 9.1/10 Vibe
  • 12 reviews 5/10 Value

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