Novotel Suites Hanoi 4 stars

Customer review rating (ALL Rating) 4.6/5 691 reviews

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Description

Hotel extras

  • 15 minutes from downtown Hanoi & 25 minutes from airport

  • Buffet breakfast, international, local cuisine

  • 24-hour room service

  • 4 meeting rooms, convention space, & business centre on site

  • Swimming pool, fitness centre and sauna.

Our accommodation(s)

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Hotel location

Novotel Suites Hanoi

5 Duy Tan Street, Dich Vong Hau, Cau Giay
10000 HANOI
Vietnam

GPS:21.030577, 105.785484

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

The restaurant serves an international buffet for breakfast, lunch and dinner with live cooking stations. Exquisite Asian and Western cuisine in a trendy décor and chilled out ambiance.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  691 reviews

TripAdvisor Rating  4.5/5  203 reviews

Well equipped, good sized rooms.

Customer review rating 4.0/5

Jonathan Business - Confirmed reviews ALL

I enjoyed my stay. Staff were friendly and helpful and everything was up to expectations.

Dear Mr. Jonathan N., We very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Management Team

Perfect hotel for a family or business stay (I say many business travellers)

TripAdvisor rating 5.0/5

AbhishekDoshi Families - TripAdvisor review

We took a one night stay at this property: Cleanliness - 10/10 Staff - 10/10 - Very courteous & helpful, they had a tailored vegan breakfast packaged for us to suit our dietary preferences. Room - 9/10 - Good & clean rooms. Location - Very well located with easy accessibility near cafés, restaurants & shopping streets/plazas. Value for Money - 9/10

Good stay

Customer review rating 4.5/5

Sultan J. Business - Confirmed reviews ALL

Stuff is very polite and good at hospitality. Especially stuff working at rooftop bar, her name was Tho (two) I think, sorry if I misspelled it.

Dear Mr. Sultan J., Thank you for sharing your experience with us at the Novotel Suites Hanoi. We are so pleased to hear that you were impressed with our service, rooms and our staffs, especially to Ms. Thu (Rooftop Bar). We are also delighted to learn that being a member of Accor was worthwhile. Our goal is to provide a pleasant stay and an unforgettable experience to each and every one of our customers. We are proud to be part of the Accor family and strive to make every guest feel like they are at home away from home. Thank you again for your kind words, we look forward to hosting you again soon! Sincerely, Novotel Suites Hanoi Management

Good Stay

Customer review rating 4.0/5

Mica Business - Confirmed reviews ALL

Staff are friendly and helpful

Dear M. Hung King C., We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Hanoi Management

Good stay

Customer review rating 4.0/5

Susu Business - Confirmed reviews ALL

Quick check in but they forgot my welcome drink Good spread for breakfast buffet I have the corner room so it’s quiet and very comfortable

Dear Ms. Ngoc Huong Thanh H., Thank you for taking the time to review your stay at Novotel Suites Hanoi. We appreciate your kind remarks about our room cleanliness and quick check in service. We do apologize for not offering a welcome drink upon your check in. We strive to provide our guests with the highest level of comfort and service. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Management Team

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Other web-users rate our hotel

  • 105 reviews 7.6/10 Location
  • 215 reviews 9.1/10 Room
  • 321 reviews 9/10 Service
  • 102 reviews 9.5/10 Cleanliness
  • 95 reviews 8.8/10 Breakfast
  • 34 reviews 5.6/10 Value
  • 33 reviews 9.4/10 Vibe

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