Novotel Suites Hanoi 4 stars

Customer review rating (ALL Rating) 4.7/5 757 reviews

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5 Duy Tan Street, Dich Vong Hau, Cau Giay, 10000 HANOI, Vietnam

Description

Hotel extras

  • 15 minutes from downtown Hanoi & 25 minutes from airport

  • Buffet breakfast, international, local cuisine

  • 24-hour room service

  • 4 meeting rooms, convention space, & business centre on site

  • Swimming pool, fitness centre and sauna.

Our accommodation(s)

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Hotel location

Novotel Suites Hanoi

5 Duy Tan Street, Dich Vong Hau, Cau Giay
10000 HANOI
Vietnam

GPS:21.030577, 105.785484

Telephone
Fax +84 24 3376 9666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

The restaurant serves an international buffet for breakfast, lunch and dinner with live cooking stations. Exquisite Asian and Western cuisine in a trendy décor and chilled out ambiance.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  757 reviews

TripAdvisor Rating  4.5/5  210 reviews

everything good

Customer review rating 5.0/5

Andy H. H. M. Business - Confirmed reviews ALL

Thanks for reception to do every thing to us during stay , especial night shift on 12/11.

Dear Mr. H. Min H., We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Hanoi Management

Excellent stay

Customer review rating 5.0/5

Utkarsh P. Families - Confirmed reviews ALL

Very good hospitality specially from the girls at the reception

Dear Mr. Utkarsh P., We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Hanoi Management

environment and location are good. room is nice and spacious (2 bedrooms we stayed this time)

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Only the floor next to window is old and a bit broken

Dear Ho L., We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. However, we do apologize for the old facilities which doesn't meet your expectation. We strive to provide our guests with the highest level of comfort and service. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Management Team Sincerely,

Good Stay, big rooms

Customer review rating 4.5/5

Jg Couples - Confirmed reviews ALL

The Suites are spacious and well lit. Only had an issue with the couches in the living room. It didn't seem like it was well cleaned as my partner and I would have insect bites after sitting on the touch.

Dear Mary Lovely Jill G., We are delighted to hear that you have enjoyed your stay at Novotel Suites Hanoi. However we do apologize for the inconveniences regarding the sofa. We strive to provide our guests with the highest level of comfort and service, and it is gratifying to know that we were successful in doing so for you. We look forward to welcoming you back again soon. Sincerely, Novotel Suites Hanoi Management

Good Stay for businees and leisure

Customer review rating 5.0/5

Andy W. Business - Confirmed reviews ALL

staff is nice and friendly. rooms are clean. Breakfast is wonderful, a lot of choice.

Dear Mr. Chung Wei W., We very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 175 reviews 8/10 Location
  • 310 reviews 9.1/10 Room
  • 448 reviews 9.1/10 Service
  • 6 reviews 8.7/10 WiFi
  • 146 reviews 9/10 Breakfast
  • 141 reviews 9.6/10 Cleanliness
  • 16 reviews 5/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.