Novotel Suites Hanoi 4 stars

Customer review rating (ALL Rating) 4.6/5 676 reviews

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Description

Hotel extras

  • 15 minutes from downtown Hanoi & 25 minutes from airport

  • Buffet breakfast, international, local cuisine

  • 24-hour room service

  • 4 meeting rooms, convention space, & business centre on site

  • Swimming pool, fitness centre and sauna.

Our accommodation(s)

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Hotel location

Novotel Suites Hanoi

5 Duy Tan Street, Dich Vong Hau, Cau Giay
10000 HANOI
Vietnam

GPS:21.030577, 105.785484

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

The restaurant serves an international buffet for breakfast, lunch and dinner with live cooking stations. Exquisite Asian and Western cuisine in a trendy décor and chilled out ambiance.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  676 reviews

TripAdvisor Rating  4.5/5  205 reviews

good stay

Customer review rating 4.0/5

Jimmy L. Business - Confirmed reviews ALL

pleasant stay with friendly service staff that is eager to serve

Dear Mr. Jimmy L., Thank you for sharing your experience with us at the Novotel Suites Hanoi. We are so pleased to hear that you were impressed with our service, rooms and hotel staffs. We are also delighted to learn that being a member of Accor was worthwhile. Our goal is to provide a pleasant stay and an unforgettable experience to each and every one of our customers. We are proud to be part of the Accor family and strive to make every guest feel like they are at home away from home. Thank you again for your kind words, we look forward to hosting you again soon! Sincerely, Novotel Suites Hanoi Management

Good Stay

Customer review rating 4.5/5

Zulaikha Business - Confirmed reviews ALL

Upon arriving we were greeted nicely by the staffs. The room is spacious, clean and have complete amenities.

Dear Mr. Zulaikha S., Thank you for taking the time to tell us about your experience at the Novotel Suites Hanoi. I am sorry that our breakfast did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Suites management

Very good stay!

Customer review rating 5.0/5

Quan Business - Confirmed reviews ALL

All were good with the recent stay. I also invited my guest for a dinner at the hotel restaurant and we had a good seafood buffet dinner.

Dear Anh Quan L., We very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay

Customer review rating 5.0/5

Thq Business - Confirmed reviews ALL

Friendly staff, great breakfast and dinner! Overall is a great and enjoying stay! Thank you!

Dear Tze Hui Q., We very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management Team Novotel Suites Hanoi.

Customer review rating 4.0/5

Quy Families - Confirmed reviews ALL

Just perfect stay

Dear Quang Quy B., We very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management Team Novotel Suites Hanoi

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Other web-users rate our hotel

  • 120 reviews 7.6/10 Location
  • 239 reviews 9.1/10 Room
  • 337 reviews 9.1/10 Service
  • 117 reviews 9.1/10 Cleanliness
  • 104 reviews 8.8/10 Breakfast

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