Novotel Suites Hanoi 4 stars

Name: " Novotel Suites Hanoi Hotel | Hotel in Hanoi | all.accor.com" - ALL
Address: 5 Duy Tan Street, Dich Vong Hau, Cau Giay, HANOI, 10000, VN
Telephone: +842435766666
Rating: 4.8

Customer review rating (ALL Rating) 4.8/5 652 reviews

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5 Duy Tan Street, Dich Vong Hau, Cau Giay, 10000 HANOI, Vietnam

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Novotel Suites Hanoi

Mid-scale hotel for short and longer stays

Located in the emerging district of Cau Giay, the Novotel Suits Hanoi Hotel offers the perfect hub from which our guests can explore the historical city of Hanoi. Built to service both short and long stays, our 151 rooms are designed for maximum comfort, featuring ergonomically designed furnishing, a fully equipped kitchenette, and contemporary ensuites. The hotel blends the cultural aesthetic of Hanoi with contemporary styling, so you're sure to experience the most of the city in and outside your room.

Novotel Suites Hanoi is located in the West of Hanoi. Nearby attractions include the Vietnam National Convention Center, major embassies, Keangam Landmark Tower, Van Phuc silk village, Ethnology museum. Local restaurants that suit all tastes and budgets Our range of facilities will keep you busy during your stay, including a swimming pool, fitness centre and sauna available. For visitors staying on business, we also have 4 meeting rooms, a convention space, and a business centre.

Hotel extras

15 minutes from downtown Hanoi & 25 minutes from airport
Buffet breakfast, international, local cuisine
24-hour room service
4 meeting rooms, convention space, & business centre on site
Swimming pool, fitness centre and sauna.

Our accommodation(s)

Studio

SUPERIOR STUDIO King Bed

4 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)

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Studio

SUPERIOR STUDIO Twin Beds

4 pers. max
32 m² / 344 sq ft

Bedding 1 x Twin bed(s)

See availabilities

Studio

DELUXE STUDIO King Bed

4 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Studio

DELUXE STUDIO Twin beds

4 pers. max
38 m² / 409 sq ft

Bedding 1 x Twin bed(s)

See availabilities

Apartment

1 BEDROOM EXECUTIVE APARTMENT King bed

4 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)

See availabilities

Apartment

1 BEDROOM EXECUTIVE APARTMENT Twin beds

4 pers. max
48 m² / 516 sq ft

Bedding 2 x Twin bed(s)

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Apartment

2 BEDROOMS EXECUTIVE APARTMENT

8 pers. max
72 m² / 775 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)

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Apartment

Penthouse 2 bedrooms

8 pers. max
105 m² / 1130 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)

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Apartment

1 BEDROOM EXECUTIVE APARTMENT with TERRACE

4 pers. max
105 m² / 1130 sq ft

Bedding 1 x King size bed(s)

See availabilities

Studio

DELUXE STUDIO King Bed

4 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Novotel Suites Hanoi

5 Duy Tan Street, Dich Vong Hau, Cau Giay
10000 HANOI
Vietnam

GPS:21.030577, 105.785484

+84 24 3576 6666

+84 24 3376 9666

HANOI GARE

Railway station

Access: 7 km / 4.35 mi 15 min drive

Shuttle

Additional charge

Shuttle on call

HANOI GOLF CLUB

Golf course

Access: 2.6 km / 1.62 mi 5 min drive

Shuttle

Additional charge

Shuttle on call

ETHNOLOGY MUSEUM

Tourist attraction

Access: 2.8 km / 1.74 mi 5 min drive

Shuttle

Additional charge

Shuttle on call

TEMP OF LITERATURE

Tourist attraction

Access: 6.2 km / 3.85 mi 15 min drive

Shuttle

Additional charge

Shuttle on call

H C M MAUSOLEUM

Tourist attraction

Access: 6.7 km / 4.16 mi 15 min drive

Shuttle

Additional charge

Shuttle on call

ST JOSEPH CATH

Tourist attraction

Access: 8.2 km / 5.1 mi 18 min drive

Shuttle

Additional charge

Shuttle on call

VAN PHUC SILK VLG

Tourist attraction

Access: 8.3 km / 5.16 mi 18 min drive

Shuttle

Additional charge

Shuttle on call

HANOI OPERA HOUSE

Entertainment/theatre district

Access: 8.5 km / 5.28 mi 18 min drive

Shuttle

Additional charge

Shuttle on call

HANOI S OLD QUARTER

Tourist attraction

Access: 9 km / 5.59 mi 18 min drive

Shuttle

Additional charge

Shuttle on call

HOAN KIEM

Lake

Access: 8.4 km / 5.22 mi 18 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

FOOD EXCHANGE

The restaurant serves an international buffet for breakfast, lunch and dinner with live cooking stations. Exquisite Asian and Western cuisine in a trendy décor and chilled out ambiance.

GOURMET BAR

Savor a unique gastronomical experience at our bar with our creative cocktails, special dishes of the day, epic burgers, addictive tapas and delicious pastries. The place to meet for casual business or unwinding with friends and family.

ROOFTOP BAR

Stylish rooftop providing stunning views over Hanoi skyline from the outdoor terrace. Chill out with family, friends or business partners in a casual relaxed yet hip atmosphere.

POOL BAR

Enjoy cocktails and refreshments at the swimming pool. A la carte snacks menu available all day.

Fitness center

Open 24h, the fitness center allows you to work out at your own convenience and follow your personal program with our cardiovascular and weight training equipment.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 180 m² / 1937.502 sq ft
Maximum seats capacity: 150
Maximum capacity for banquets: 120

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.8/5 652 reviews

Weerasekera S. C. Business - 8/14/2026 Confirmed reviews ALL

Dear Valued Guest, On behalf of the entire team at Novotel Suites Hanoi, thank you very much for taking the time to share your feedback and for choosing to stay with us during your business trip. We are truly delighted to hear that you enjoyed our location, the excellent breakfast spread, and the wonderful service from our team, especially the ladies in the ground floor restaurant. We also appreciate your high ratings for check-in, accommodation, breakfast, our team, WiFi, and check-out. Thank you for being an ALL Classic member. We value your loyalty and support. We also noted your comments regarding the rooms and housekeeping. We completely understand and sincerely apologize that the room did not fully meet your expectations. We are currently undergoing a phased renovation plan to refresh our rooms, and we have also reinforced our housekeeping training to ensure a higher standard of cleanliness and attention to detail. Your feedback is extremely valuable to us as we continue to improve. We would be honored to welcome you back and show you the enhancements we are making. Thank you once again for your kind recommendation with an 8/10. We look forward to serving you again soon in Hanoi. Warmest regards, Novotel Suites Hanoi Management

Shubham S. Families - 8/9/2026 Confirmed reviews ALL

Dear Valued Guest, We are delighted to hear that you had a pleasant stay with us at Novotel Suites Hanoi. We strive to provide our guests with the best possible experience and it is great to know that we were able to meet your expectations. Thank you for choosing our hotel. Sincerely, Novotel Suites Hanoi Management

Barron W. W. H. Business - 8/8/2026 Confirmed reviews ALL

Dear valued Guest, Thank you for taking the time to share your feedback following your business stay with us, and for your loyalty as an ALL Platinum member. First and foremost, we are truly sorry to hear about the unpleasant experience with seeing a baby roach in your room. We completely understand how concerning and disappointing this is, and it does not reflect the cleanliness standards we strive to maintain at Novotel Suites Hanoi. Please accept our sincerest apologies. Upon receiving your feedback, we have immediately conducted a thorough pest control check and deep cleaning of the room and surrounding areas to prevent this from happening again. We are delighted to hear that you had a smooth booking experience, and that our team, check-in/out process, and the recognition you received as an ALL member met your expectations. Thank you also for your positive comments on your accommodation and WiFi. Regarding your note on WiFi speed, we have forwarded this to our IT team for review to ensure a better connection for all guests. We value your feedback immensely and hope to have the opportunity to welcome you back and restore your confidence in us. Thank you again for your support and for being a valued ALL Platinum member. With sincere apologies and best regards, Thuy Nguyen (Mr.) Guest Relations Manager Novotel Suites Hanoi

Raymond G. Families - 7/24/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the upgrade to the executive apartment and found our gym impressive. It is wonderful that Thuy made a positive impression during your breakfast experience. We appreciate your recommendation and hope to welcome you back soon. Warm regards, Novotel Suites Hanoi Management

Aziz A. Business - 7/1/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for your positive feedback. We are delighted to know that you had a great experience at Novotel Suites Hanoi. Warm regards, Novotel Suites Management Team

Web-users rating

Other web-users rate our hotel

217 reviews 8.1/10 Location
350 reviews 9/10 Room
402 reviews 9.1/10 Service
8 reviews 7.9/10 WiFi
169 reviews 9/10 Comfort
167 reviews 8.9/10 Breakfast
141 reviews 8.5/10 Cleanliness
15 reviews 9.4/10 Bar

51 reviews 8.2/10 Location
94 reviews 8.8/10 Room
115 reviews 9.5/10 Service
43 reviews 8.5/10 Cleanliness
41 reviews 9.3/10 Comfort
39 reviews 8.8/10 Breakfast

18 reviews 8.2/10 Location
39 reviews 9.1/10 Room
64 reviews 9.5/10 Service
22 reviews 8.1/10 Food
19 reviews 9/10 Comfort
17 reviews 9.1/10 Breakfast
10 reviews 8.6/10 Cleanliness

7 reviews 8.4/10 Location
13 reviews 8.9/10 Room
15 reviews 9.3/10 Service
9 reviews 8.9/10 Breakfast
9 reviews 8.5/10 Cleanliness
5 reviews 9.1/10 Comfort

5 reviews 7.9/10 Location
14 reviews 8.6/10 Room
14 reviews 9.1/10 Service
8 reviews 9/10 Comfort
6 reviews 8/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

The Novotel Suites Hanoi provides a range of services to enhance your stay:

Free Wi-Fi and high-speed internet
Private indoor parking
Buffet breakfast at Food Exchange
Air conditioning and wheelchair accessibility
Outdoor swimming pool and children's pool
Balance Fitness Centre and sauna
Gourmet Bar, Rooftop Bar, and Pool Bar
Business center and 5 meeting rooms
24-hour room service and laundry facilities
Shuttle service for an additional fee

What dining options are available?

What are the check-in and check-out times?

At Novotel Suites Hanoi, check-in is from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Suites Hanoi regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.