Customer review rating (ALL Rating) 4.5/5 1,068 reviews
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Pullman Hanoi
40 Cat Linh Str, Entrance 61 Giang Vo Str.
10000 HANOI
Vietnam
GPS:21.029786, 105.828575
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Railway station
Access: 2.5 km / 1.55 mi 25 min walk / 10 min drive
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Tourist attraction
Access: 700 m / 0.43 mi 15 min walk / 1 min drive
Art and Culture
Access: 1 km / 0.62 mi 12 min walk / 2 min drive
Historic monument
Access: 1 km / 0.62 mi 12 min walk / 2 min drive
Art and Culture
Access: 1.5 km / 0.93 mi 18 min walk / 2 min drive
Tourist attraction
Access: 1.5 km / 0.93 mi 18 min walk / 2 min drive
Cinema district
Access: 1.5 km / 0.93 mi 24 min walk / 2 min drive
Botanical gardens
Access: 2 km / 1.24 mi 24 min walk / 3 min drive
Tourist attraction
Access: 2.5 km / 1.55 mi 30 min walk / 4 min drive
Tourist attraction
Access: 3 km / 1.86 mi 36 min walk / 5 min drive
Amusement park
Access: 3 km / 1.86 mi 36 min walk / 5 min drive
Art and Culture
Access: 3.5 km / 2.17 mi 42 min walk / 5 min drive
Art and Culture
Access: 4 km / 2.49 mi 48 min walk / 6 min drive
Amusement park
Access: 4 km / 2.49 mi 48 min walk / 6 min drive
Opera/symphony/concert hall
Access: 4 km / 2.49 mi 48 min walk / 6 min drive
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Lake
Access: 700 m / 0.43 mi 8 min walk / 1 min drive
Lake
Access: 1 km / 0.62 mi 12 min walk / 2 min drive
Lake
Access: 3 km / 1.86 mi 36 min walk / 5 min drive
Lake
Access: 4 km / 2.49 mi 48 min walk / 6 min drive
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The restaurant serves cuisine inspired by local culinary tradition and international classics, revisited with an eye to contemporary trends
Situated in the heart of the lobby, the bar is continually changing for a relaxing, convivial experience any time of day.
With the TechnoGym machines in our completely refurbished Fit Lounge, let your body remember what it can do when its presence is not required in a meeting. Open 24/7.
Upscale spa with hairdressing facilities offering a range of treatment toward both leisure and corporate travellers.
Non contractual photo
Weddings, anniversaries, fashion shows - whatever you have in mind, our Event Manager can help you make it happen with consummate style.
Great stay and great location
TripAdvisor rating 5.0/5
Sriram M Business - TripAdvisor review
Dear Sriram M, Thank you for giving us an excellent rating and sharing your lovely feedback! As guest satisfaction is our ultimate goal, we strive to take care of every detail and deliver a seamless experience to all the guests. Our staff is genuinely passionate about looking after our guests and ensuring they experience only the best service and enjoy our facilities. We are pleased that you have taken away some wonderful memories from your experience here. We truly hope we have the pleasure to welcome you back and share with you new genuine experiences. Kind regards, Le Quynh Mai Guest Experience Executive
Good value. Decent location. Great place for couples to relax.
Customer review rating 4.5/5
N. T. C. Couples - Confirmed reviews ALL
Dear Mr. Ting N., Thank you very much for making the time to tell us about your recent experience at Pullman Hanoi! We are delighted to read through your wonderful comments regarding many aspects of your stay. It is a pleasure to learn that you found everything you loved at our hotel, from the in-room facilities, our infinity pool and most importantly, the excellent and attentive service from all our associates. Our staff is genuinely passionate about looking after our guests and ensuring they experience only the best service and enjoy our facilities. We will share your kind words to our team and they will be thrilled! Nevertheless, we are extremely sorry to hear about the incident you had with the water bottle cap. We will work immediately with our vendor to investigate and to further improve the quality. Please accept our sincerest apologies for the inconvenience you had experienced. We are also very happy to hear your support to our sustainable initiatives and thank you for joining us in this green journey! We truly appreciate your kind words, as it will motivate us to improve our services continuously. Once again, our most sincere thanks for staying with us, and especially for your loyalty to Accor Live Limitless. It will always be our pleasure to welcome you back and we hope to see you in the very near future. Kind regards, Le Quynh Mai Guest Experience Executive
Good stay
Customer review rating 4.5/5
Anonymous Business - Confirmed reviews ALL
Dear Mrs. Francine W., Thank you very much for making the time to tell us about your recent experience at Pullman Hanoi! We are happy to hear that you had an overall pleasant stay. As guest satisfaction is our ultimate goal, we strive to take care of every detail and deliver a seamless experience to all the guests. We have well noted your feedback regarding the wardrobe hinges, and the engineering team has been informed for further improvement. Please accept our sincerest apologies for the inconvenience. At Pullman Hanoi, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us in order to enhance our services continuously. We highly appreciate your constructive feedback, and we sincerely hope we will have the opportunity to welcome you back in the future when we will strive to make your stay more seamless and enjoyable. Kind regards, Le Quynh Mai Guest Experience Executive
Short Work Trip
Customer review rating 3.5/5
Andy L. Business - Confirmed reviews ALL
Dear Mr. Andy L., Thank you very much for making the time to tell us about your recent experience at Pullman Hanoi! It is our pleasure to read that you found our hotel facilities and services up to satisfaction. It’s always great when we can help guests make the most of their time with us! As guest satisfaction is our ultimate goal, we strive to take care of every detail and deliver a seamless experience to all the guests. Your feedback regarding the choices from the cooked station had been shared with our F&B Director for improvement. We highly appreciate your positive feedback as it is truly a source of motivation for our whole team to continue our hard work every day. Once again, our most sincere thanks for staying with us and for your loyalty to Accor Live Limitless as a Silver member. We look forward to welcome you back again very soon! Kind regards, Le Quynh Mai Guest Experience Executive
Great stay and overall service
Customer review rating 5.0/5
Wilma L. Couples - Confirmed reviews ALL
Dear Mrs. Wilma L., Thank you very much for making the time to tell us about your recent experience at Pullman Hanoi! It is our pleasure to read that you found our hotel facilities and services up to satisfaction. It’s always great when we can help guests make the most of their time with us! As guest satisfaction is our ultimate goal, we strive to take care of every detail and deliver a seamless experience to all the guests. We are delighted to know that our associates were able to assist you during your stay. Our staff is genuinely passionate about looking after our guests and ensuring they experience only the best service and enjoy our facilities. We are also very happy to hear your support to our sustainable initiatives and thank you for joining us in this green journey! We highly appreciate your positive feedback as it is truly a source of motivation for our whole team to continue our hard work every day. Once again, our most sincere thanks for staying with us and we look forward to welcome you back again very soon! Kind regards, Le Quynh Mai Guest Experience Executive
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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