Pullman Hanoi 5 stars

Customer review rating (ALL Rating) 4.4/5 928 reviews

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Description

Hotel extras

  • Step outside and immerse yourself into Hanoi's vibrant and bustling business district

  • Workout in the Fit Lounge, offering modern equipment, and onsite brand new Pickleball court

  • Seamless connection! Stay connected with free, high-speed Wi-Fi available throughout the hotel

  • A complimentary, freshly brewed 'wake-up' coffee awaits guests checking out before 6am

Our accommodation(s)

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Hotel location

Pullman Hanoi

40 Cat Linh Str, Entrance 61 Giang Vo Str.
10000 HANOI
Vietnam

GPS:21.029786, 105.828575

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA CHEMINÉE

The restaurant serves cuisine inspired by local culinary tradition and international classics, revisited with an eye to contemporary trends

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  928 reviews

TripAdvisor Rating  4.1/5  1,160 reviews

Certificate of excellence 2025

Holiday with best friend and worth to stay! The hotel staffs are good & polite!

TripAdvisor rating 5.0/5

Alvin T TripAdvisor review

The hotel is beautiful and great. The staffs are good and polite! The staff of the club lounge are Ms Huong, Ms Nhi, Anh, Mr Hieu, Chau and Ms Ngoc. They helped with the drinks in the club lounge and others too! I also would like to thank the Engineering, Mr Nam who do our aircon room to be cooler even the Hanoi weather is cold. Lastly I also will like to thank the housekeeping, Ms Thoa who clean our room everyday as to make the room clean and neat! Thank you so much to them!

Holiday with best friend. The hotel is beautiful and the staffs are helpful.

TripAdvisor rating 5.0/5

Curiosity30290703902 TripAdvisor review

The restaurant at 1st floor the food are hot and fresh. The staffs are very polite and helpful in the restaurant are Ms Ha - (Assistant Manager), Ms Ngoan -(Supervisor), Ms Hang -(Supervisor), Ms Quynh, kitchen team: Ms Cia and Mr Hang. They done the hard boiled eggs and the carrots juice. Very good. The food are hot and fresh. The hotel room is big and spacious. The concierge staff is super helpful when I need help urgently as his name Viet. This hotel is worth to stay!

Customer review rating 5.0/5

Christopher A. H. Solo - Confirmed reviews ALL

It was a really good experience staying at Pullman Hanoi. Starting from the lobby, I was greeted really nicely and helped bringing my luggage into the property. Then, during a check in process, a trainee was in charge, and brought me to the 10th floor (lounge) to do the check in. Ms. Anh then continue the check in process for me and explained all the benefits that I'll get as a Accor+ Platinum Member and let me enjoy the snacks and drinks at the lounge. The room was nice, breakfast was excellent.

Customer review rating 3.5/5

Ulaganathan S. Friends - Confirmed reviews ALL

Sauna taking long time to hit up Jagkuzi cold water...need hot water Toilet not so clean

Customer review rating 5.0/5

Sudipta B. Business - Confirmed reviews ALL

Excellent experience. Specially Ms Anh about her hospitality and support at the premier lounge during check-in.

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Other web-users rate our hotel

  • 305 reviews 8.1/10 Location
  • 514 reviews 7.1/10 Room
  • 770 reviews 9.2/10 Service
  • 8 reviews 9.6/10 WiFi
  • 241 reviews 9.3/10 Breakfast
  • 240 reviews 5.8/10 Vibe
  • 225 reviews 6.9/10 Amenities
  • 183 reviews 7.9/10 Cleanliness

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