Pullman Hanoi 5 stars

Name: Pullman Hanoi | Hanoi Hotel | all.accor.com - ALL
Address: 40 Cat Linh Str, Entrance 61 Giang Vo Str., HANOI, 10000, VN
Telephone: +842437330688
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 1,012 reviews

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40 Cat Linh Str, Entrance 61 Giang Vo Str., 10000 HANOI, Vietnam

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Pullman Hanoi

Hotels combining lifestyle and design, for business and leisure

The Pullman Hanoi stands as one of the city's premier business hotels, strategically located close to corporate headquarters and government offices. It offers convenient access, just an easy 10-minute drive, to the charming Old Quarter. Ideal for productive work meetings and equally well-suited for relaxed socializing, the hotel features all-day dining at La Cheminee restaurant and panoramic views from its upper floors.

Located in the middle of Hanoi, an area bridging the Old and the New of the 1000-year city, Pullman Hanoi offers a perfect blend of business and leisure. Nearby attractions include Van Mieu -the first university of Vietnam and One Pillar Pagoda. Pullman Hanoi also offers a range of cuisines available from restaurants. La Cheminée is inspired by international classics, the Mint Bar is perfect for a relaxing drink, and Executive Lounge offers an exclusive experience on the 10th floor.

Discover Hanoi from Pullman! Strategically located near bustling business and government hubs, and just 10 mins from the historic Old Quarter. Experience vibrant culture, delicious cuisine, and seamless connectivity for an unforgettable stay in Vietnam's

Welcome from Pullman Hanoi! As a premier business hotel, we offer a strategic location near corporate hubs and the Old Quarter. Our commitment to sustainability ensures a seamless, productive, and memorable stay. We look forward to your exceptional visit!

KLINGENBERG BODO, Hotel Management

Hotel extras

Step outside and immerse yourself into Hanoi's vibrant and bustling business district
Workout in the Fit Lounge, offering modern equipment, and onsite brand new Pickleball court
Seamless connection! Stay connected with free, high-speed Wi-Fi available throughout the hotel
A complimentary, freshly brewed 'wake-up' coffee awaits guests checking out before 6am

Our accommodation(s)

Room

SUPERIOR ROOM, 1 King Size Bed, City View

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

SUPERIOR ROOM, 2 Single Size Beds, City View

3 pers. max
32 m² / 344 sq ft

Bedding 1 x Twin bed(s)
Views: City View

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Room

DELUXE ROOM, 1 King Size Bed, City View

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

DELUXE ROOM, 2 Single Size Beds,City View

3 pers. max
32 m² / 344 sq ft

Bedding 1 x Twin bed(s)
Views: City View

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Room

DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, City View

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

DELUXE EXECUTIVE ROOM, Lounge Access, Twin Beds

3 pers. max
32 m² / 344 sq ft

Bedding 1 x Twin bed(s)
Views: City View

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Suite

Presidential Suite

3 pers. max
125 m² / 1345 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Terrace

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Suite

EXECUTIVE SUITE, Lounge Access, 1 King Size Bed, Living Room

3 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Hotel location

Pullman Hanoi

40 Cat Linh Str, Entrance 61 Giang Vo Str.
10000 HANOI
Vietnam

GPS:21.029786, 105.828575

+84 24 3733 0688

+84 24 3733 0888

HN RAILWAY STATION

Railway station

Access: 2.5 km / 1.55 mi 25 min walk / 10 min drive

TEMPLE LITERATURE

Tourist attraction

Access: 700 m / 0.43 mi 15 min walk / 1 min drive

ONE PILAR PAGODA

Art and Culture

Access: 1 km / 0.62 mi 12 min walk / 2 min drive

HOCHIMINH MAUSOLEUM

Historic monument

Access: 1 km / 0.62 mi 12 min walk / 2 min drive

PRESIDENTIAL PALACE

Tourist attraction

Access: 1.5 km / 0.93 mi 18 min walk / 2 min drive

MUSEUM FOR FINE ART

Art and Culture

Access: 1.5 km / 0.93 mi 18 min walk / 2 min drive

NAT CINEMA CENTER

Cinema district

Access: 1.5 km / 0.93 mi 24 min walk / 2 min drive

BOTANICAL GARDENS

Botanical gardens

Access: 2 km / 1.24 mi 24 min walk / 3 min drive

MAISON CENTRAL

Tourist attraction

Access: 2.5 km / 1.55 mi 30 min walk / 4 min drive

THU LE ZOO

Amusement park

Access: 3 km / 1.86 mi 36 min walk / 5 min drive

ARMY MUSEUM

Tourist attraction

Access: 3 km / 1.86 mi 36 min walk / 5 min drive

VIETNAM RUSSIAN

Art and Culture

Access: 3.5 km / 2.17 mi 42 min walk / 5 min drive

LE NIN PARK

Amusement park

Access: 4 km / 2.49 mi 48 min walk / 6 min drive

OPERA HOUSE

Opera/symphony/concert hall

Access: 4 km / 2.49 mi 48 min walk / 6 min drive

WATER PUPET

Art and Culture

Access: 4 km / 2.49 mi 48 min walk / 6 min drive

GIANG VO LAKE

Lake

Access: 700 m / 0.43 mi 8 min walk / 1 min drive

NGOC KHANH

Lake

Access: 1 km / 0.62 mi 12 min walk / 2 min drive

WEST LAKE

Lake

Access: 3 km / 1.86 mi 36 min walk / 5 min drive

HOAN KIEM LAKE

Lake

Access: 4 km / 2.49 mi 48 min walk / 6 min drive

Metropolis Vincom Center

Shopping centre/mall

Train Street

Restaurant and cafe district

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

LA CHEMINÉE

The restaurant serves cuisine inspired by local culinary tradition and international classics, revisited with an eye to contemporary trends

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 639 m² / 6878.132 sq ft
Maximum seats capacity: 1000
Maximum capacity for banquets: 470

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 1,012 reviews

Supachai T. Business - 6/17/2026 Confirmed reviews ALL

Thevarack P. Business - 6/15/2026 Confirmed reviews ALL

Irina D. Business - 6/15/2026 Confirmed reviews ALL

Every wish can come true. Such a wonderful team doing everything they can to make your stay convenient, memorable, and relaxing. The gym is spacious and very clean, with space for yoga or Pilates. Small ankle weights (1.5 kg) are also available. It is, in my view, the best gym in Accor group hotels in Hanoi—I have checked them all, though I have not yet visited the Novotel. Despite ongoing renovation, I truly enjoyed my long stay and will definitely come back next summer. I also appreciated the many meal options as a vegan; the food was healthy, varied, and nutritious. Many thanks to Ms. Ha and her amazing restaurant team, the Executive Lounge team for their care, and the gym team for their patience and support throughout my stay.

Le M. N. D. Business - 6/12/2026 Confirmed reviews ALL

I wont go into every detail because Id much rather talk to an actual human than write an essay about how bad this was. But maybe ill just do it Laundry service was a joke. No laundry bag restock, laundry lady ordering me around & didnt even trust me, clothes came back looking exactly the same as when I sent them out, and there was still rubbish in my pocket. For a 5 star hotel, I naively expected someone might at least check before sending the clothes back Reception didnt answer the phone either, which was a nice touch when they actually told me to call them when i need assistance or to send laundry Then I ate the pâté and spent my weekend with what I can only describe as food poisoning. Thanks for that And finally, I found a blood stain on my bedsheet. Im a dude, so unless i have missed something important about my own biology, it wasnt mine. Climbing into bed and wondering whose bodily fluids youre sharing the night with is not exactly what i imagine to be the pullman experience. Given the state of my laundry, im not exactly reassured by the thought of how those sheets were washed either. Overall, a genuinely uncomfortable experience

Dear Le M. N. D., Greetings from Pullman Hanoi! Thank you for bringing the matter to our attention. We are deeply concerned to learn that your recent stay did not meet expectations and that several aspects of your experience left you uncomfortable. Regarding the laundry service, we sincerely apologize for the inadequate set‑up in your room and for the shortcoming in which our team communicated with you. Please be assured that there was no ill intention in their questions or in second‑guessing you, and we hope you can forgive this misunderstanding. Our team did notice and remove paper and a mask from your pocket and returned the mask to you after the laundry was completed, as they thought you might have forgotten it. Upon the phone call service to our Front Desk team, we are working closely within the team to recheck the call history. If any further details you would like to let us know upon this matter, this would be helpful. While their intention was not to cause offense, we recognize that the communication was unprofessional, and we will ensure greater care and clarity in the future. Concerning the pâté at breakfast, we want to reassure you that the hotel always keeps food samples in accordance with Food Hygiene and Safety standards. On the period of your stay, cases of food poisoning were yet to be reported any. We are contacting your booker to obtain an update on your health condition, as your well‑being is our priority. Since your report was made more than a week later, we are unfortunately unable to verify the food sample. Nevertheless, we sincerely hope you are feeling better now, and if you can kindly update with your booker so they can work closely with our team to better understand your situation as well as examine the suppliers. For the bedding issue, we deeply regret the discomfort caused. This does not reflect the standards of hygiene we uphold. We truly wish the matter had been reported immediately so that we could have resolved it promptly during your stay. In order to address the problem, kindly be assured that the Management Team is personally inspecting the situation and the bedding to ensure we are resolving the root of the matter. As time has passed, we would greatly appreciate any further details you can provide to support our team’s investigation and ensure corrective measures are taken. Thank you once again for sharing your candid observations and for your kind understanding. Your feedback is invaluable in helping us improve, and we are committed to restoring your confidence in Pullman Hanoi. We look forward for any update from your booker soon to resolve the situation. Warm regards, Nguyễn Hương Ly Guest Experience Executive Pullman Hanoi

Alon B. Y. Business - 6/11/2026 Confirmed reviews ALL

Web-users rating

Other web-users rate our hotel

315 reviews 8.4/10 Location
533 reviews 6.8/10 Room
851 reviews 8.8/10 Service
8 reviews 8.6/10 WiFi
267 reviews 5.8/10 Vibe
258 reviews 8.9/10 Breakfast
252 reviews 6.3/10 Amenities
223 reviews 6.1/10 Comfort

32 reviews 8.5/10 Location
89 reviews 5.4/10 Room
126 reviews 8.4/10 Service
40 reviews 6.1/10 Amenities
36 reviews 5.3/10 Vibe
33 reviews 5.3/10 Comfort
32 reviews 8.6/10 Breakfast
24 reviews 7.2/10 Cleanliness

26 reviews 8.5/10 Location
70 reviews 7.1/10 Room
80 reviews 9.2/10 Service
35 reviews 5.8/10 Vibe
30 reviews 8.9/10 Breakfast
27 reviews 6.3/10 Comfort
21 reviews 7.6/10 Cleanliness
11 reviews 6.6/10 Value

23 reviews 8.1/10 Location
46 reviews 6.5/10 Room
67 reviews 9/10 Service
29 reviews 9.1/10 Breakfast
19 reviews 8/10 Food
18 reviews 6.4/10 Amenities
17 reviews 6.7/10 Comfort
16 reviews 5.6/10 Vibe

21 reviews 8.1/10 Location
31 reviews 5.9/10 Room
36 reviews 8.6/10 Service
20 reviews 6.7/10 Amenities
19 reviews 4.9/10 Vibe
15 reviews 6.5/10 Comfort
14 reviews 9/10 Breakfast
14 reviews 8/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Pullman Hanoi, check-in is from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Pullman Hanoi regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.