Novotel Hanoi Thai Ha 5 stars

Customer review rating (ALL Rating) 4.5/5 533 reviews

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Description

Hotel extras

  • Each room features city views, desk, minibar, Led TV, safe box and WiFi.

  • Each apartment features a cooker, washer/dryer, microwave and sofa.

  • The hotel is located at the heart of Hanoi. Perfect for both business and leisure travellers.

Our accommodation(s)

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Hotel location

Novotel Hanoi Thai Ha

2 Thai Ha Str., Trung Liet Wd., Dong Da Dist.
100000 HANOI
Vietnam

GPS:21.009454, 105.824302

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Offering a visitor-friendly space for every guest with large seating area can accommodate up to 278 seats and 4 VIP rooms can be flexibly changed to suit private meetings. At Food Exchange, international cuisine served everyday

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  533 reviews

TripAdvisor Rating  4.2/5  55 reviews

Customer review rating 5.0/5

Pradeep N. Couples - Confirmed reviews ALL

- accor member recognition, rooms upgrade, sweet platters - nice and spacious rooms - extremely nice front desk and concierge team. Helped up with luggage storage for a couple of days after checkout. Much appreciated.

Customer review rating 4.0/5

Duc D. N. Couples - Confirmed reviews ALL

Internal decoration is quite boring. but good set up and spacious room

Customer review rating 5.0/5

Chanmo Y. Friends - Confirmed reviews ALL

Everything is good and satisfied

Dear Mr. Chanmo Y., Thank you for your positive feedback regarding your recent stay at Novotel Hanoi Thai Ha. We are delighted to hear that you were satisfied with our service and overall experience. Your kind words motivate our team to continue providing exceptional hospitality. Sincerely, Novotel Hanoi Thai Ha Management Team

Customer review rating 3.0/5

Robert P. Families - Confirmed reviews ALL

First off, staff were good and were doing their best, but they were spread too thinly. We stayed 4 nights. Asked for extra blanket and pillow on first night, finally got it on 3rd. Almost transferred to another hotel after 2 nights. For context, we booked via trip.com. Followed the usual process- added guests- 2 adults and 2 children. Room available was 1 BR king executive. I think photos had bath tub, actual didn’t. Anyway, when we arrived, there were only 2 towels, 2 pillows 2 slippers, . I mean, what’s the point of the booking app allowing 4 guests in the booking? I chose Novotel bec (1) it says it is 5 star (2) I tried the one in HCM in 2023 for a week and had some real good hotel coffee - specialty coffee level- and pho; and the one in HCM is only 4 stars. So I got curious about Hanoi’s 5 star rating. Overall, Hanoi’s coffee and breakfast is not better than HCM’s.

Customer review rating 4.5/5

Vy T. Q. N. Couples - Confirmed reviews ALL

Absolutely amazing service! The team was incredibly kind, patient, and thoughtful throughout. We felt truly looked after, and every detail was taken care of with care and professionalism. Thank you for such a wonderful experience. However there's a minus to this is the size of the room too small, pillows were too soft that's i have to used the lounge cushions for extra comfort. And no toiletries provided.

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Other web-users rate our hotel

  • 243 reviews 8.5/10 Location
  • 447 reviews 8.3/10 Room
  • 527 reviews 8.6/10 Service
  • 6 reviews 10/10 WiFi
  • 184 reviews 8.6/10 Breakfast
  • 171 reviews 8.9/10 Cleanliness
  • 144 reviews 8.9/10 Vibe
  • 69 reviews 7.1/10 Value

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