Novotel Hanoi Thai Ha 5 stars

Customer review rating (ALL Rating) 4.4/5 734 reviews

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2 Thai Ha Str., Trung Liet Wd., Dong Da Dist., 100000 HANOI, Vietnam

Description

Hotel extras

  • Each room features city views, desk, minibar, Led TV, safe box and WiFi.

  • Each apartment features a cooker, washer/dryer, microwave and sofa.

  • The hotel is located at the heart of Hanoi. Perfect for both business and leisure travellers.

Our accommodation(s)

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Hotel location

Novotel Hanoi Thai Ha

2 Thai Ha Str., Trung Liet Wd., Dong Da Dist.
100000 HANOI
Vietnam

GPS:21.009454, 105.824302

Telephone
Fax +84 24 3857 5588

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Offering a visitor-friendly space for every guest with large seating area can accommodate up to 278 seats and 4 VIP rooms can be flexibly changed to suit private meetings. At Food Exchange, international cuisine served everyday

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  734 reviews

TripAdvisor Rating  4.0/5  40 reviews

Well located, clean rooms, complete amenities

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Pillows could be better. Air conditioning not that cold.

Dear Ms. Maria Lourdes C., Thank you for taking the time to provide us with your feedback regarding your stay with us at Novotel Hanoi Thai Ha. We are delighted that you had a pleasant experience with our staff service friendliness, and room condition were up to your expectations. On behalf of the entire team at Novotel Hanoi Thai Ha, thank you for your feedback and we hope to welcome you back soon ! Sincerely, Novotel Hanoi Thai Ha Management Team

Superb stay

Customer review rating 5.0/5

Stephen D. Couples - Confirmed reviews ALL

From the moment of arrival we experienced incredibly good energy warmth in a highly efficient and professional manner. After a long and tiring journey it feels so good to be welcomed so warmly .

Dear Mr. Stephen D., Thank you for taking the time to provide us with your feedback regarding your stay with us at Novotel Hanoi Thai Ha. We are delighted that you had a pleasant experience with our staff service friendliness, and room condition were up to your expectations. On behalf of the entire team at Novotel Hanoi Thai Ha, thank you for your feedback and we hope to welcome you back soon! Sincerely, Novotel Hanoi Thai Ha Management Team

Great location, great hotel

Customer review rating 4.0/5

James Business - Confirmed reviews ALL

The service was good, and the room spacious and well appointed.

Dear Mr. C. James, Thank you for taking the time to provide us with your feedback regarding your stay with us at Novotel Hanoi Thai Ha. We are delighted that you had a pleasant experience with our staff service friendliness, and room condition were up to your expectations. On behalf of the entire team at Novotel Hanoi Thai Ha, thank you for your feedback and we hope to welcome you back soon! Sincerely, Novotel Hanoi Thai Ha Management Team

location is convenient and quality of food at restaurant is good - very convenient for business traveller.

Customer review rating 4.0/5

Dee Business - Confirmed reviews ALL

Generally good experience and for business travel like me, I move around very often - good in room dining is very important to me as I am rather busy and would appreciate any form of quality convenient :).

Dear Ms. Choon Hui W., Thank you for taking the time to provide us with your feedback regarding your stay with us at Novotel Hanoi Thai Ha. We are delighted that you had a pleasant experience with our staff service friendliness, and room condition were up to your expectations. On behalf of the entire team at Novotel Hanoi Thai Ha, thank you for your feedback and we hope to welcome you back soon! We look forward to having you stay with us again in the future. Sincerely, Novotel Hanoi Thai Ha Management Team

Customer review rating 2.0/5

Ella L. Business - Confirmed reviews ALL

Too noisy. The breakfast area could not be arranged well to accommodate too many guests Toilet smelly Forgot the room set up request

Dear Hiu Ching L., Thank you for taking the time to tell us about your experience at the Novotel Hanoi Thai Ha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Hanoi Thai Ha, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Hanoi Thai Ha Management Team

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Other web-users rate our hotel

  • 150 reviews 7.9/10 Location
  • 359 reviews 8.3/10 Room
  • 345 reviews 8.5/10 Service
  • 124 reviews 8.7/10 Breakfast
  • 123 reviews 7.9/10 Cleanliness
  • 66 reviews 6.9/10 Value
  • 10 reviews 4.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.