Novotel Hanoi Thai Ha 5 stars

Customer review rating (ALL Rating) 4.4/5 646 reviews

Best price
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Novotel Hanoi Thai Ha - Image 1
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Novotel Hanoi Thai Ha - Image 4
2 Thai Ha Str., Trung Liet Wd., Dong Da Dist., 100000 HANOI, Vietnam

Description

Hotel extras

  • Each room features city views, desk, minibar, Led TV, safe box and WiFi.

  • Each apartment features a cooker, washer/dryer, microwave and sofa.

  • The hotel is located at the heart of Hanoi. Perfect for both business and leisure travellers.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Hanoi Thai Ha

2 Thai Ha Str., Trung Liet Wd., Dong Da Dist.
100000 HANOI
Vietnam

GPS:21.009454, 105.824302

Telephone
Fax +84 24 3857 5588

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Offering a visitor-friendly space for every guest with large seating area can accommodate up to 278 seats and 4 VIP rooms can be flexibly changed to suit private meetings. At Food Exchange, international cuisine served everyday

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  646 reviews

TripAdvisor Rating  4.2/5  41 reviews

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Novotel Thai Ha Vietnam Ha noi

Customer review rating 2.0/5

Mizoguchi Business - Confirmed reviews ALL

Dear Mr. Mizoguchi, Thank you for taking the time to tell us about your experience at the Novotel Hanoi Thai Ha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Hanoi Thai Ha, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Hanoi Thai Ha Team

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Dear Mr. Tham Ma Wit M., Thank you for taking the time to tell us about your experience at the Novotel Hanoi Thai Ha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Hanoi Thai Ha, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Hanoi Thai Ha Team

poor experiences when check in

Customer review rating 0.5/5

Dr. N. Business - Confirmed reviews ALL

Dear Dr. N., Thank you for taking the time to tell us about your experience at the Novotel Hanoi Thai Ha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Hanoi Thai Ha, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Hanoi Thai Ha Management Team

Good stay for business

Customer review rating 4.5/5

W. T. Business - Confirmed reviews ALL

Dear Mr. W. T. Thank you for taking the time to provide us with your feedback regarding your stay with us at Novotel Hanoi Thai Ha. We are delighted that you had a pleasant experience and that Everything was very well staffed at the top. However, we do apologize for your arrival at check in that might be slow that did not meet your expectation. At Novotel Hanoi Thai Ha, we strive to ensure that all of our guests have a comfortable stay and it is encouraging to hear that this was achieved during your visit. Thank you again and we look forward to welcoming you back soon. Best regards, Novotel Hanoi Thai Ha Management Team

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Other web-users rate our hotel

  • 201 reviews 8.1/10 Location
  • 414 reviews 7.9/10 Room
  • 404 reviews 8/10 Service
  • 155 reviews 8.7/10 Breakfast
  • 145 reviews 8.7/10 Cleanliness
  • 69 reviews 6.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.