Novotel Hanoi Thai Ha 5 stars

Customer review rating (ALL Rating) 4.5/5 589 reviews

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2 Thai Ha Str., Trung Liet Wd., Dong Da Dist., 100000 HANOI, Vietnam

Description

Hotel extras

  • Each room features city views, desk, minibar, Led TV, safe box and WiFi.

  • Each apartment features a cooker, washer/dryer, microwave and sofa.

  • The hotel is located at the heart of Hanoi. Perfect for both business and leisure travellers.

Our accommodation(s)

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Hotel location

Novotel Hanoi Thai Ha

2 Thai Ha Str., Trung Liet Wd., Dong Da Dist.
100000 HANOI
Vietnam

GPS:21.009454, 105.824302

Telephone
Fax +84 24 3857 5588

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Offering a visitor-friendly space for every guest with large seating area can accommodate up to 278 seats and 4 VIP rooms can be flexibly changed to suit private meetings. At Food Exchange, international cuisine served everyday

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  589 reviews

TripAdvisor Rating  4.2/5  42 reviews

Customer review rating 4.0/5

Huyen A. P. Couples - Confirmed reviews ALL

Dear Ms. Huyen A., Thank you so much for taking the time to share your experience with us at Novotel Hanoi Thai Ha. We’re truly delighted to know that you enjoyed many aspects of your stay — from our spacious and comfortable Deluxe Studio, the fresh and inviting ambiance of our hotel, to the variety offered at our breakfast buffet. Your kind words are greatly appreciated. However, we sincerely apologize for the inconvenience you encountered on your first afternoon. We understand how disappointing it must have been to be unaware of the private event at the pool and not being informed of the breakfast details at check-in. This certainly does not reflect the level of hospitality we strive to provide. Please rest assured that we are reviewing our communication procedures with our front office team to ensure such important information is clearly shared with every guest upon arrival. We're glad you had the chance to enjoy the pool the next morning, and we hope that this helped make up for the initial inconvenience. Thank you once again for your valuable feedback. We look forward to the opportunity to welcome you back and provide you with an even more seamless and enjoyable experience. Warm regards, TIM PHAM (Mr.) Front Office Manager Novotel Hanoi Thai Ha

Customer review rating 5.0/5

Junhui L. Business - Confirmed reviews ALL

Dear Mr. L., Thank you for spending time to share your feedback at Novotel Hanoi Thai Ha, Such a great pleasure to hear that you have been satisfied with the hotel services we are delivering. On behalf of the Hotel and Accor we appreciate for your stay for the last four years and we glad for being the memorable part of your working time in Vietnam. I will surely share your comment to the whole hotel team. Once again, thank you very much for your time and we look forward to welcoming you back very soon to Novotel Hanoi Thai Ha. Best Regards, Novotel Hanoi Thai Ha Team

Customer review rating 4.5/5

Jean-yves L. D. Business - Confirmed reviews ALL

Dear Mr. Jean-Yves L. D., Thank you very much for your time to share your experience at Novotel Hanoi Thai Ha, We are very happy to hear that you have been satisfied with the hotel facilities and the services we are delivering. Knowing that currently the rooftop bar is under maintenance, we agree with you that we have many things to work in order to re organize and reopen the rooftop bar as soon as possible. I have shared your feedback to the entire team, again thank you very much for your time and we look forward to welcoming you back very soon to Novotel Hanoi Thai Ha. Very Best, Novotel Hanoi Thai Ha Management Team

Customer review rating 4.0/5

Fang C. L. Business - Confirmed reviews ALL

Dear Fang C. L., Thank you for spending time to share your feedback at Novotel Hanoi Thai Ha, We are very happy to hear that you have been satisfied with the hotel services we are delivering. I will surely share your comment to the whole hotel team. We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Novotel Hanoi Thai Ha Management Team

Good option in Hanoi, some improvement opportunities

TripAdvisor rating 4.0/5

RvMDl TripAdvisor review

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Other web-users rate our hotel

  • 219 reviews 8/10 Location
  • 437 reviews 8.2/10 Room
  • 443 reviews 8.3/10 Service
  • 161 reviews 8.8/10 Breakfast
  • 144 reviews 8.6/10 Cleanliness
  • 75 reviews 6.5/10 Value
  • 20 reviews 7.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.