Novotel Hanoi Thai Ha 5 stars

Name: Novotel Hanoi Thai Ha - ALL
Address: 2 Thai Ha Str., Trung Liet Wd., Dong Da Dist., HANOI, 100000, VN
Telephone: +842438575588
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 725 reviews

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2 Thai Ha Str., Trung Liet Wd., Dong Da Dist., 100000 HANOI, Vietnam

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Novotel Hanoi Thai Ha

Hotel that makes every moment matter

Set in the heart of Hanoi, Novotel Hanoi Thai Ha is an inspiring city hotel with a variety of accommodation options and facilities. Our hotel is an ideal destination for all travelers where you can enjoy a modern, uplifting and relaxing atmosphere. You can also experience different tastes from all around the world in one of our restaurants and bars. With its wide range of meeting rooms, ballroom and event venues, the hotel is also the city's perfect place for meetings, conferences, weddings and events.

The hotel is situated just a short distance from the main tourist attractions, such as Hoan Kiem Lake, The Temple of Literature and Old Quarter. Perfect for both business and leisure travellers.

Close to the Temple of Literature, an 11th-century Confucian complex, guests will benefit from convenient access to many of the city's highlights as well as the bustling night scene that includes popular bars and trendy cafes.

Linh Dang, Hotel Management

Hotel extras

Each room features city views, desk, minibar, Led TV, safe box and WiFi.
Each apartment features a cooker, washer/dryer, microwave and sofa.
The hotel is located at the heart of Hanoi. Perfect for both business and leisure travellers.

Our accommodation(s)

Room

Superior Room, 1 King size Bed, City View

4 pers. max
31 m² / 333 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

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Room

Superior Room, 2 Single size Beds, City View

4 pers. max
31 m² / 333 sq ft

Bedding 1 x Twin bed(s)
Views: City View

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Suite

Suite, 1 King size bed, City view, Lounge access

4 pers. max
81 m² / 871 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Studio

Deluxe Room, 1 King size Bed, City View

4 pers. max
53 m² / 570 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Studio

Deluxe Room, 2 Single size Beds, City View

4 pers. max
53 m² / 570 sq ft

Bedding 1 x Twin bed(s)
Views: City View

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Apartment

Executive Apartment, 1 King size bed, City view

4 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Apartment

Executive Apartment, 1 King size bed and 1 sofa, City view, Lounge access

4 pers. max
72 m² / 775 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View

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Apartment

Executive Apartment, 2 Single size beds and 1 sofa, City view, Lounge access

4 pers. max
72 m² / 775 sq ft

Bedding 1 x Twin bed(s) and 1 x Single sofa bed(s)
Views: City View

See availabilities

Room

Superior Room, 1 King size Bed, City View

4 pers. max
31 m² / 333 sq ft

Bedding 1 x King size bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Novotel Hanoi Thai Ha

2 Thai Ha Str., Trung Liet Wd., Dong Da Dist.
100000 HANOI
Vietnam

GPS:21.009454, 105.824302

+84 24 3857 5588

GA HANOI

Railway station

Access: 2.3 km / 1.43 mi 40 min walk / 9 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

FOOD EXCHANGE

Offering a visitor-friendly space for every guest with large seating area can accommodate up to 278 seats and 4 VIP rooms can be flexibly changed to suit private meetings. At Food Exchange, international cuisine served everyday

GOURMET BAR

Perfect spot for work, hanging out with friends or casual meetings. Gourmet Bar serves fresh local delicacies and snacks, a wide range of hot and cold beverage includes juices, tea, coffee, cocktails, international wine and beer.

POOL BAR

Relax and enjoy the city view at the outdoor swimming pool located on the 6th floor. At Aqua Bar, you can also find snacks, healthy drinks, and refreshments after working up an appetite.

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 545 m² / 5866 sq ft
Maximum seats capacity: 550
Maximum capacity for banquets: 420

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 725 reviews

Joseph B. J. Families - 7/29/2026 Confirmed reviews ALL

Marie T. Families - 7/22/2026 Confirmed reviews ALL

The bed was in king size but seems to be in queen size. My hubby was lying on it and no space for me and my 9 years old kid while we have a king size bed at home fit us all. I had an unpleasant sleeping on the couch and was not well with my vertigo due to my restless sleeping. The air conditioner was not cold enough if we open the bathroom door and a bit difficult to adjust the temperature by asking the technician to come in person to change the temperature down. The room for my kids were hot at night and they all kicked the blankets out and sweat themselves.

Dear M. Marie T., Thank you for sharing your experience at Novotel Hanoi Thai Ha. We sincerely regret to hear about the discomfort you encountered during your stay, particularly regarding the bed size and air conditioning issues. We understand how important a comfortable sleeping arrangement is for families. While our king-size beds are designed to accommodate couples and their children, we appreciate your feedback and will review this concern with our team to ensure clarity in our room specifications. Regarding the air conditioning, we acknowledge that temperature control is essential for a restful night’s sleep. Our team is always available to assist with any adjustments, and we will evaluate how we can enhance the ease of this process for our guests. Your comments are invaluable to us as we strive to improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Best regards, Novotel Hanoi Thai Ha

Thu P. V. Couples - 7/22/2026 Confirmed reviews ALL

The staff were friendly, professional, and always willing to help. I ordered a medium-rare steak through in-room dining, but it was served well done. After I informed the restaurant, they immediately replaced it with a new one, which I appreciated. I am a frequent guest at this hotel and have stayed in many different rooms. However, I have noticed that quite a few rooms have maintenance issues. The shower sometimes leaks, and in some rooms, the bathroom door is difficult to open and close. I hope these issues can be addressed to further improve the overall guest experience.

Dear M. Thu P. V., Thank you for sharing your feedback regarding your recent stay at Novotel Hanoi Thai Ha. We are pleased to hear that you found our staff to be friendly and professional, and we appreciate your understanding when it came to the in-room dining experience. Your satisfaction is important to us. We take your comments about maintenance issues seriously, as we strive to provide a seamless experience for our guests. Please rest assured that your observations regarding the shower and bathroom door will be communicated with our maintenance team for further review. Your insights are invaluable in helping us enhance our facilities and services. Thank you once again for your loyalty and for bringing these matters to our attention. We look forward to welcoming you back in the future. Best regards, Novotel Hanoi Thai Ha

Vaibhav G. Families - 7/12/2026 Confirmed reviews ALL

Dear M. Vaibhav G., Thank you for your kind words regarding our excellent location and comfortable accommodations. We are pleased to hear that your stay was enjoyable. Your feedback is greatly appreciated and serves to inspire our continuous efforts to provide exceptional service. Best regards, Novotel Hanoi Thai Ha

Winnie L. H. N. Business - 7/10/2026 Confirmed reviews ALL

Overall, the stay was satisfactory, but there are a few areas that need improvement. The air conditioning in the room was not cold enough, making the room uncomfortable at times. The towels provided were old and rough, and could be replaced with newer, softer ones for a better guest experience. During breakfast, I ordered a café latte, but the staff did not seem to understand my request, which caused some inconvenience. Improved staff training and communication would help enhance the overall service quality.

Dear M. Winnie L. H. N., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that your overall experience was satisfactory. However, we sincerely apologize for the discomfort caused by the air conditioning and the quality of the towels. Your comments will be noted for our ongoing evaluation of room amenities. Additionally, we understand the importance of effective communication and will take your feedback regarding staff training into consideration as part of our commitment to enhancing service quality. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future. Best regards, Novotel Hanoi Thai Ha

Web-users rating

Other web-users rate our hotel

255 reviews 8.8/10 Location
503 reviews 8/10 Room
576 reviews 8.4/10 Service
6 reviews 10/10 WiFi
197 reviews 8.3/10 Cleanliness
191 reviews 8.9/10 Breakfast
63 reviews 6.3/10 Value
9 reviews 6.7/10 Bar

29 reviews 8.8/10 Location
89 reviews 7.5/10 Room
89 reviews 8.6/10 Service
39 reviews 8.1/10 Cleanliness
38 reviews 6.9/10 Comfort
36 reviews 8.7/10 Breakfast
12 reviews 6.3/10 Value

21 reviews 8.6/10 Location
36 reviews 7.2/10 Room
35 reviews 8.3/10 Service
18 reviews 7.2/10 Comfort
10 reviews 8.8/10 Breakfast
8 reviews 7.8/10 Cleanliness

15 reviews 8.5/10 Location
37 reviews 7.6/10 Room
41 reviews 8/10 Service
19 reviews 7.4/10 Comfort
13 reviews 9/10 Breakfast
12 reviews 8.5/10 Cleanliness
8 reviews 8.4/10 Amenities

6 reviews 8.8/10 Location
14 reviews 7.4/10 Room
14 reviews 8.5/10 Service
8 reviews 7.9/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Novotel Hanoi Thai Ha offers a variety of accommodation options including:

Superior Room, 1 King size Bed, City View
Superior Room, 2 Single size Beds, City View
Suite, 1 King size bed, City view, Lounge access
Deluxe Studio, 1 King size Bed, City View
Executive Apartment, 1 King size bed, City view

Our apartments and studios are ideal for longer stays, while our suites offer exclusive lounge access.

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Hanoi Thai Ha, check-in is available from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Hanoi Thai Ha regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.