Name: Mercure Zurich City | ALL - ALL
Address: Vulkanstrasse 108b, ZURICH, 8048, CH
Telephone: +41435231200
Rating: 4.4

Mercure Zurich City

Hotel for travellers looking for local and authentic experiences

A rich breakfast buffet is served each morning at the Hotel Zurich in Altstetten. In the evening, let us spoil you with culinary delights in the DELI restaurant and in our bar. For a small snack, the hotel 24 hours mini market is available. Enjoy moments of well-being in the modern hotel rooms, in the spacious wellness area and on the outdoor terrace. Perfect for attending numerous events. The Swiss Life Arena is only a few minutes away.

The Uetliberg is Zurich's local mountain. From the summit you can see an impressive panorama: the city, the lake and, with a bit of luck, the Alps. The mountain is perfect for a hiking trip - far away from the hustle and bustle of the city. Lake Zurich is located southeast of the city center. It is also an excellent excursion destination. The adjacent wine-growing region invites you to enjoy a glass of wine with friends in the evening sun by the lake before heading back to the hotel.

The lively district of Niederdorf - also known as Niederdörfli - is part of Zurich's old town. It is known for its medieval squares and streets, cathedrals and waterfront. The Mercure Zurich City is not far thanks to public transportation.

Hello at the Mercure Hotel Zurich! Enjoy your stay in modern rooms, relax on the outdoor terrace and benefit from the optimal connection to the city center by public transportation. Look forward to the vibrant metropolis!

Tanja SCHULTE, Hotel Management

Hotel extras

5-minute walk from the Swiss Life Arena
Hotel in Zurich's city center near public transportation
GreenSign Hotel Level 4 - GSTC compliant and Swisstainable Level 3
Spacious wellness area with roof terrace
DELI Restaurant and Bar with spacious outdoor terrace

Our accommodation(s)

Room

Comfort rooms with 1 double bed

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Room

Comfort rooms with 2 single beds

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Twin bed(s)
Views: City View

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Room

Superior room with 1 double size bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Room

Superior rooms with 2 single beds

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Twin bed(s)
Views: City View

See availabilities

Room

Privilege rooms with 1 double bed and 1 sofa bed

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s) and 1 x Single bed(s)
Views: City View

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Room

Comfort room is accessible

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Double bed(s)
Views: City View
Accessible room

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Room

Superior double room with connecting door

3 pers. max
21 m² / 226 sq ft

Bedding x Twin bed(s)
Views: City View

See availabilities

Room

Comfort room is accessible

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Double bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Mercure Zurich City

Vulkanstrasse 108b
8048 ZURICH
Switzerland

GPS:47.3934723, 8.484485

+41 43 523 12 00

ZUERICH ALTSTETTEN

Highway exit

Access: 1 km / 0.62 mi 2 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

DELI

The DELI Restaurant of the Hotel Mercure Zurich offers both a city lunch and a la carte dishes in a cozy atmosphere. In a relaxed atmosphere or on the outdoor terrace, the restaurant delights with regional and light dishes.

DELI BAR

Non contractual photo

Currently unavailable

Get pampered in the DELI Bar with refined cocktails and a wide range of snacks. End the evening here in a pleasant atmosphere with your fellow travelers and a drink of your choice.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 190 m² / 2045 sq ft
Maximum seats capacity: 100
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 1,566 reviews

Catherine H. Families - 2/24/2026 Confirmed reviews ALL

Good size room for two people with comfortable beds, nice shower and good facilities! The customer service was excellent!

Dear Ms. H. Thank you very much for your wonderful review and for awarding us 100/100 following your recent family stay at Mercure Zurich City. We are delighted to read that you enjoyed your comfortable and spacious room, the beds, the shower, and our facilities. It is especially rewarding to know that our customer service stood out and that you found our team easy to communicate with and responsive from booking through to departure. As a valued ALL – Accor Live Limitless Classic member, we truly appreciate your loyalty and your willingness to recommend both our hotel and the loyalty programme to others. Your kind words are a great motivation for our entire team. We hope to have the pleasure of welcoming you back to Zurich again in the near future. Warmest regards Front Office Team Mercure Zürich City

Charles V. Families - 2/21/2026 Confirmed reviews ALL

The staff was very attentive and the restaurant/bar was wonderful.

Dear Mr. v. Thank you very much for taking the time to share such detailed feedback about your recent stay at Mercure Zürich City. We are truly delighted to read that you enjoyed your stay with us and that our attentive team as well as our restaurant and bar left such a positive impression. Your excellent ratings for cleanliness, check-in, check-out, WiFi, sustainability efforts, and especially for our team mean a great deal to all of us. It is always rewarding to know that our commitment to service is recognized and appreciated. We also sincerely thank you for your constructive suggestion regarding a mini fridge in the room. Guest feedback like yours is very valuable, and we will certainly share your comment with our management team for consideration. It is a pleasure to know that you would highly recommend both our hotel and the ALL – Accor Live Limitless loyalty programme. We truly appreciate your loyalty as a Classic member and hope to have the opportunity to welcome you and your family back to Zürich in the near future. Warmest regards Front Office Team Mercure Zürich City

Maria E. S. S. Business - 2/19/2026 Confirmed reviews ALL

The room was very clean and the staff very friendly.

Dear Maria E. S. S., Thank you for your kind words regarding your recent stay at Mercure Zürich City. We are delighted to hear that you found your room clean and our staff friendly. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Mercure Zürich City

Ana C. Business - 2/13/2026 Confirmed reviews ALL

I have stayed at the Mercure City hotel in Zurich several times and it has always been my preferred choice when visiting the city. The location is excellent, the rooms are comfortable, and the overall atmosphere makes it a reliable and pleasant place to stay. However, during my most recent stay, I noticed some changes that were a bit disappointing. It feels like certain amenities are being reduced. For example, there were no slippers or bathrobe in the room this time, and the coffee machine that used to be available has also been removed. These small details really made a difference in the overall comfort of previous stays. As a member of ALL - Accor, I usually receive a welcome amenity, which is always a nice touch and makes me feel valued as a returning guest. Unfortunately, on this occasion and the previous one, no welcome detail was provided. I still find the hotel comfortable and well-located, and the staff remains professional and friendly. However, I hope management reconsiders these recent reductions, as they do impact the overall guest experience, especially for loyal customers.

Dear Ana C. Thank you for your feedback regarding your recent stay at Mercure Zürich City. We are pleased to hear that you find our location and staff to your liking, as we strive to provide a comfortable and welcoming environment for all our guests. We sincerely apologize for any disappointment caused by the absence of certain amenities during your visit. While we continually assess our offerings to enhance guest satisfaction, we understand that changes can impact the experience for our loyal patrons. Your comments regarding the welcome amenity for ALL - Accor members have been duly noted, and we appreciate your input as we work to provide the best experience possible. We value your loyalty to our hotel and appreciate your candid feedback, as it is essential for our ongoing improvement. Thank you once again for sharing your thoughts, and we look forward to welcoming you back in the future. Best regards, Mercure Zürich City

Franco M. Solo - 2/7/2026 Confirmed reviews ALL

I have been multiple time in this functional hotel conveniently located with Zurich city center easy to reach by train. On the plus side of this trip, I got an appreciated room upgrade. On the negative side, I was waked up very early by corridor loud noises (trolleys of fresh linen arrival?)

Lieber Herr M. Vielen herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihren erneuten Aufenthalt im Mercure Zürich City so ausführlich zu bewerten und Ihre Erfahrungen mit uns zu teilen. Ihre langjährige Treue und Ihre sehr positive Gesamtbewertung wissen wir sehr zu schätzen. Es freut uns besonders, dass Ihnen die Lage unseres Hauses, die gute Erreichbarkeit des Stadtzentrums sowie das Zimmer-Upgrade gefallen haben und dass Sie mit unserem Team, dem Check-in und Check-out so zufrieden waren. Gleichzeitig bedauern wir sehr, dass Sie durch Geräusche im Korridor früh geweckt wurden. Für diese Unannehmlichkeit möchten wir uns aufrichtig entschuldigen. Ihren Hinweis nehmen wir sehr ernst und werden ihn intern weitergeben, um unsere Abläufe – insbesondere in den frühen Morgenstunden – weiter zu verbessern. Auch danken wir Ihnen für Ihr offenes Feedback zu den Vorteilen des ALL-Loyalty-Programms und zum Welcome Drink. Es tut uns leid, dass Sie hierzu nicht vollständig informiert wurden. Dies entspricht nicht unserem Anspruch, insbesondere gegenüber unseren geschätzten ALL Silver Mitgliedern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen dann einen rundum ungestörten und noch angenehmeren Aufenthalt zu bereiten. Herzliche Grüsse Front Office Team Mercure Zürich City