Novotel Zurich City-West 4 stars

Customer review rating (ALL Rating) 4.3/5 848 reviews

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Description

Hotel extras

  • Green Key

  • Easy access from the airport and downtown

  • Event hotel with natural light and high-speed internet

  • Pool & gym with the latest cardio and calisthenics equipment

  • Fun and excitement in 2 escape rooms

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Zurich City-West

Schiffbaustrasse 13, Am Turbinenplatz
8005 ZURICH
Switzerland

GPS:47.38923, 8.51656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE OF ZURICH

THE FLAVE OF ZURICH restaurant takes you on a journey where LOCAL ROOTS meet MEDITERRANEAN SOUL. Regional ingredients and Mediterranean flavors merge to create a taste experience that is both familiar and refreshingly new.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  848 reviews

TripAdvisor Rating  3.9/5  1,724 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Yeuk L. C. Families - Confirmed reviews ALL

Dear Yeuk L. C., Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our facilities, found the hotel clean, and appreciated the friendly service. It’s great to know you liked the swimming pool, gym, and our selection of draft Swiss beers. We look forward to welcoming you back for another enjoyable stay! Kind regards, Julia P., Deputy Manager

Customer review rating 3.5/5

Klement W. Business - Confirmed reviews ALL

Customer review rating 1.0/5

Juno R. D. K. W. Families - Confirmed reviews ALL

Dear Juno R. D. K. W., Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations. This is certainly not the level of quality and service we strive to deliver, and we sincerely apologize for the inconveniences you experienced. Your comments have been shared with our housekeeping and restaurant teams to ensure these issues are addressed immediately. We appreciate your honesty — it helps us improve and provide a better experience for our future guests. We hope you’ll consider giving us another chance to make it right. Kind regards, Julia P., Deputy Manager

Convenient and comfortable hotel at a reasonable price

TripAdvisor rating 4.0/5

jocky_70 TripAdvisor review

Customer review rating 4.5/5

Shah F. H. Business - Confirmed reviews ALL

Dear Shah F. H., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our location, lobby bar, and restaurant to your liking. Your comments regarding the room size are also appreciated. We look forward to welcoming you back in the future. Best regards, Julia P., Deputy Manager

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Other web-users rate our hotel

  • 610 reviews 8.9/10 Location
  • 827 reviews 6.6/10 Room
  • 956 reviews 8.5/10 Service
  • 14 reviews 7.4/10 WiFi
  • 418 reviews 7.6/10 Breakfast
  • 397 reviews 5.4/10 Comfort
  • 371 reviews 7.5/10 Cleanliness
  • 178 reviews 4.5/10 Value

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