Novotel Zurich City-West 4 stars

Customer review rating (ALL Rating) 4.3/5 851 reviews

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Novotel Zurich City-West - Image 1
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Schiffbaustrasse 13, Am Turbinenplatz, 8005 ZURICH, Switzerland

Description

Hotel extras

  • Green Key

  • Easy access from the airport and downtown

  • Event hotel with natural light and high-speed internet

  • Pool & gym with the latest cardio and calisthenics equipment

  • Fun and excitement in 2 escape rooms

Our accommodation(s)

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Hotel location

Novotel Zurich City-West

Schiffbaustrasse 13, Am Turbinenplatz
8005 ZURICH
Switzerland

GPS:47.38923, 8.51656

Telephone
Fax +41 44 276 22 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE OF ZURICH

THE FLAVE OF ZURICH restaurant takes you on a journey where LOCAL ROOTS meet MEDITERRANEAN SOUL. Regional ingredients and Mediterranean flavors merge to create a taste experience that is both familiar and refreshingly new.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  851 reviews

TripAdvisor Rating  3.9/5  1,725 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Shaima E. C. Solo - Confirmed reviews ALL

Easy check in and check out, cleN roim. Only issue: i had booked a “breakfast at the bar” which was not available when I checked in!

Dear Shaima E. C., Thank you very much for your feedback! We’re glad to hear that you had an easy check-in and check-out and that you found your room clean. We sincerely apologize for the inconvenience regarding the ‘breakfast at the bar.’ It should have been available as booked, and we’re sorry this was not the case upon your arrival. We will follow up internally to ensure this doesn’t happen again. We hope to welcome you back soon for a smoother experience next time. Best regards, Julia P., Deputy Manager

Customer review rating 5.0/5

Choon K. L. Business - Confirmed reviews ALL

Everything was perfect with a suggestion for the "skip cleaning" signage to be easier to hang on the door without issue of closure.

Dear Choon K. L., Thank you for your kind feedback regarding our location and service. We appreciate your suggestion about the 'skip cleaning' signage and will consider it for future improvements. Your insights are invaluable in enhancing our guest experience. We hope to welcome you back, soon! Best regards, Julia P., Deputy Manager

Customer review rating 5.0/5

Nitin K. K. Families - Confirmed reviews ALL

The hotel is very conveniently located close to city center and the staff is very helpful and friendly. The rooms were very clean and well maintained.

Dear Nitin K. K., Thank you for your kind words regarding your recent stay. We are pleased to hear that our convenient location, helpful staff, and clean rooms contributed to your positive experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Julia P., Deputy Manager

Customer review rating 5.0/5

Norman H. Families - Confirmed reviews ALL

Excellent location and service

Dear Norman, Thank you for your kind words regarding our location and service. We are pleased to know that your experience at Novotel Zurich City West met your expectations. Your feedback is invaluable to us, and we hope to welcome you back soon. Best regards, Julia P., Deputy Manager

Customer review rating 4.0/5

Yuen N. T. Families - Confirmed reviews ALL

Was pleasantly surprised that the 22metre-square room fit our family of 5 so well. Bonus was having the indoor pool. Clean hotel with sufficient basic amenities. Parking was also readily available. Only small issue was that upon arrival, check-in was a little crowded and there was no proper queue. Not a major issue though as staff were all pleasant.

Dear Yuen N. T., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our accommodations comfortably suited your family and that you enjoyed our indoor pool and cleanliness. We appreciate your understanding regarding the busy check-in period, and your comments about the staff's pleasantness will certainly be shared with our team. We hope to welcome you back soon for another enjoyable experience. Best regards, Julia P., Deputy Manager

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Other web-users rate our hotel

  • 626 reviews 8.8/10 Location
  • 846 reviews 6.5/10 Room
  • 986 reviews 8.4/10 Service
  • 14 reviews 6.2/10 WiFi
  • 437 reviews 7.7/10 Breakfast
  • 410 reviews 5.4/10 Comfort
  • 383 reviews 7.5/10 Cleanliness
  • 185 reviews 4.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.