Novotel Zurich City-West 4 stars

Customer review rating (ALL Rating) 4.3/5 856 reviews

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Description

Hotel extras

  • Green Key

  • Easy access from the airport and downtown

  • Event hotel with natural light and high-speed internet

  • Pool & gym with the latest cardio and calisthenics equipment

  • Fun and excitement in 2 escape rooms

Our accommodation(s)

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Hotel location

Novotel Zurich City-West

Schiffbaustrasse 13, Am Turbinenplatz
8005 ZURICH
Switzerland

GPS:47.38923, 8.51656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE OF ZURICH

THE FLAVE OF ZURICH restaurant takes you on a journey where LOCAL ROOTS meet MEDITERRANEAN SOUL. Regional ingredients and Mediterranean flavors merge to create a taste experience that is both familiar and refreshingly new.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  856 reviews

Customer review rating 5.0/5

Munir A. Families - Confirmed reviews ALL

Hôtel is clean, in a good location, easy access to transport. Very friendly staff at the reception.

Cher Munir, Nous vous remercions pour vos commentaires positifs concernant la propreté de notre hôtel, son emplacement et l'accueil chaleureux de notre personnel. Votre satisfaction est notre priorité et nous sommes ravis que vous ayez apprécié votre séjour. Cordialement, Julia P., Deputy General Manager

Customer review rating 5.0/5

Fotios P. Families - Confirmed reviews ALL

excelent

Dear Fotios, Thank you for your positive feedback. We are delighted to hear that you found our hotel to be new and clean, and that our staff provided you with polite service. Your kind words are greatly appreciated. Goodbye, Julia P., Deputy Manager

Customer review rating 3.0/5

Rolando C. M. Families - Confirmed reviews ALL

Breakfast was ok Beds were ok, they could be more comfortable. Shower was great. Pool was very good, kids liked it, good size and water temperature was perfect Location very good, few steps to a not crowded tram station, around there are plenty of options to eat. Bar very good, delicious beer and nice atmosphere Staff very friendly, nice touch by hiding chocolates for the kids on Easter Like the title says, the big disappointment was the air conditioner, it could not cool down the room. Difficult to sleep.

Dear Rolando, Thank you for your feedback regarding your recent stay with us. I am pleased to hear that you enjoyed various aspects of our hotel, including the pool, breakfast, and friendly staff. However, I sincerely apologize for the inconvenience you experienced with the air conditioning in your room. We understand that a comfortable sleeping environment is crucial for our guests' satisfaction. Your comments about the beds and the overall comfort of your stay are also noted, as we continuously strive to enhance our facilities and services. We appreciate your insights and will take them into consideration for future improvements. Thank you for choosing Novotel Zurich City-West, and we hope to welcome you back in the future. Best regards, Julia P., Deputy Manager

Customer review rating 4.5/5

Peeush B. Families - Confirmed reviews ALL

it was nice staying in the property, very comfortable

Dear Peeush, Thank you for sharing your positive feedback regarding your stay at our property. We are delighted to hear that you found your experience comfortable and enjoyable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Julia P., Deputy Manager

Customer review rating 5.0/5

Szabolcs F. Business - Confirmed reviews ALL

Well located, kind staff, nicely decorated room.

Dear Szabolcs F., Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed our location, appreciated our staff's hospitality, and found your room to be beautifully decorated. We look forward to welcoming you back in the future. Zeljka Dzolic Front Office Manager

Other web-users rate our hotel

  • 627 reviews 8.9/10 Location
  • 835 reviews 6.8/10 Room
  • 975 reviews 8.6/10 Service
  • 17 reviews 6.1/10 WiFi
  • 435 reviews 7.9/10 Breakfast
  • 407 reviews 5.5/10 Comfort
  • 377 reviews 7.7/10 Cleanliness
  • 180 reviews 4.6/10 Value

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