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Novotel Zurich City-West Hotel 4 stars

Customer review rating 4.3/5 4,807 reviews
Novotel Zurich City-West
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+ 26 Services
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Room 1

Number of guests
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Hotel extras

  • Easily accessible from the airport, train station and highway

  • Meeting rooms with natural light and high-speed internet access

  • Hearty buffet breakfast with hot and cold dishes

  • Restaurant with terrace and a balanced children's menu

  • Fun and excitement with our escape room. Book now at http://www.room67.net

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shopPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Outdoor playground for children
  • Boat excursions (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Zurich City-West

Schiffbaustrasse 13
Am Turbinenplatz
8005
zurich
switzerland

Tel: +41442762200

Fax: (+41)44/2762299

Contact email

Check-in from 14h00

Check out up to 12h00

  • Bhf. Zürich Hardbrücke :   S3,5,6,7,8,9,11 Bhf. Hardbrücke

  • Tram 4 :   Tram 4 Technopark

  • By plane

    ZURICH At 8km / 4.97 miles

  • By train

    ZURICH/ZUERICH At 2km / 1.24 miles

GPS :47.38923, 8.51656

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Executive room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with double bed and sofa

  • Max. number of persons: 4
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with two separate beds and sofa

  • Max. number of persons: 4
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room double bed and armchair

  • Max. number of persons: 2
  • Area: From 22m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Suite with double bed and sofa, two separate rooms

  • Max. number of persons: 4
  • Area: From 34m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMETBAR

Type of cuisine: International

We take care of every need of yours around the clock! Classics of Swiss cuisine like creative burgers and healthy bowls are the specialties of the hotel. We also host private and corporate events.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR BY NOVOTEL

Photo non contractuelle / Strictly non binding

The hotel bar offers classic as well as surprising self-creations, whether it be coffee, cocktail or long drink drinkers, wine lovers or explorers of fine beer, there is something for everyone!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 270 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 18 people

Find out more

Our guest reviews for
Novotel Zurich City-West

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,807 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,509 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.3/5

Anonymous Business - 24/02/2020 Confirmed reviews ALL

Nice, spacious rooms.

good

Customer review rating 4.3/5

Anonymous Business - 22/02/2020 Confirmed reviews ALL

good as usual. Only problem being customers being too loud (giving phonecalls in fitness room or talking way too loud in rooms and halls).

Modern hotel in good location

Customer review rating 4.3/5

Gary Couples - 21/02/2020 Confirmed reviews ALL

We stayed for a weekend. We found the hotel modern both in in style and in facilities and procedures. We appreciated that transportation to HB, the airport and downtown is easy. The staff had a professional attitude.

Friendly Staff

Customer review rating 4.3/5

David F. Business - 20/02/2020 Confirmed reviews ALL

A few days in Zurich for business and the hotel and staff were great. If you need public transport tickets, see the reception they have day passes available. Clean rooms and a good gym. Perfect

Excellent Experience

Customer review rating 4.3/5

Kavi Couples - 19/02/2020 Confirmed reviews ALL

My stay was great. The front of house team were easy to talk to whenever I needed something. My only issue was that my room was not cleaned/refreshed on my last day.

Everything was good.

Customer review rating 4.3/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

I had three nights in the hotel and everything was fine. I was given the option not to have my room cleaned one day, but to be honest, it could have been for two days. The fruit salad t breakfast was unpleasant, most of the fruit was brown and mushy. I'm not sure if that was the age of the fruit or the way it was served. Many other Novotels I have stayed in just have one big bowl of it.

Good food, good service,but room was not what I booked in spite of a phone call the night before

Customer review rating 4.3/5

Jeannie Friends - 18/02/2020 Confirmed reviews ALL

Couldn't find the hotel on foot. Booked a room with two beds but got a room with a double bed so slept on the couch. Bed was large (by Swiss standards) and comfortable. Bathroom sInk design was bizarre. Dinner and breakfast were both good. Great pancake machine!

Friendly staff and recently refurbished room

Customer review rating 4.3/5

Akinom Solo - 12/02/2020 Confirmed reviews ALL

When I go to Zurich I like to stay in your hotel thanks to its great location (easy access when travelling by train) and its lovely staff. Reception team is extreamly helpful and kind. My big surprise this time was the renovated modern room with now wooden floor - I love it.

Bad Service, Disorganised & VERY POOR!!!

Customer review rating 4.3/5

Andrea Business - 11/02/2020 Confirmed reviews ALL

Poor No Room Service - This was advertised online? You could just get Frozen Pizza - You could not even get French Fries? I did the check-in online and received a text to say my key would be ready for collection - On arrival there was a huge queue and I had to join this and check in at the desk - What a complete waste of time doing the online check-in. I ordered the Frozen Pizza and then the lady who delivered it told me I had to pay as I had not checked in with my credit card! Bad service, disorganised and very poor

Excellent stay

Customer review rating 4.3/5

Bert Business - 10/02/2020 Confirmed reviews ALL

Excellent stay in your hotel, enjoyed an excellent room and bed to sleep in. Breakfast was very good though according to Dutch standards very expensive with CHF 26,- !

Nice hotel. Should have free parking and travelPass in with stay

Customer review rating 4.3/5

Shaun Friends - 05/02/2020 Confirmed reviews ALL

Should have free parking or a small rate if staying at hotel. Everywhere else in Switzerland gives a free travel Pass when staying except for Zurich too. Why?

Not good or not bad

Customer review rating 4.3/5

Anonymous Business - 02/02/2020 Confirmed reviews ALL

Overall Hotel ambience was good. Reception people were so helpful. The main thing which i didn't like as non-Europian is that, breakfast is too costly and not having custom options to choose. I could barely eat for 5-days but with so much difficulty of the items served in the breakfast which are almost same every day. I had to spend 29 Franks for every day the food i ate scrambled eggs, juices. Having different menu every day and having custom options for people like me is very helpful. Now i am staying in Radison Blu hotel in Trondheim, i could see multiple items served and there is custom options also available. If i get chance to visit Zurich next time, i may not select Novotel hotel for my stay. I am fully disappointed.

The room looks nice but it was loud and a bit cold

Customer review rating 4.3/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

The AC was loud even on the minimum or there was a constant noise all the time. The room was also really cold, even though I left the AC on 23 degrees for a long time. Also, the water was not replenished for the second day I was there. For such a huge rate, this should not happen.

Good

Customer review rating 4.3/5

Alexandra P. Business - 30/01/2020 Confirmed reviews ALL

Start to feeling at home!

satisfactory

Customer review rating 4.3/5

A A. Business - 30/01/2020 Confirmed reviews ALL

Room was nice and a good size. The gym was not that great.

Comfortable/ easy and relaxing

Customer review rating 4.3/5

Anonymous Business - 29/01/2020 Confirmed reviews ALL

As above

Good

Customer review rating 4.3/5

Brenton T. Families - 29/01/2020 Confirmed reviews ALL

Good hotel but a little out of town

Definitely a good place to bed down.

Customer review rating 4.3/5

Anonymous Families - 25/01/2020 Confirmed reviews ALL

As above

Alot of noise from bedroom above until 2am on evening of 16th January was not great!

Customer review rating 4.3/5

Miss B. B. Business - 24/01/2020 Confirmed reviews ALL

Other than noise from above bedrooms the stay was good.

Always good even better thanks to the upgrade!

Customer review rating 4.3/5

Anonymous Business - 21/01/2020 Confirmed reviews ALL

Très agréable

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