Customer review rating 4.3/5 5,361 reviews
ALLSAFE approved hotel
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An ALLSAFE certified hotel
Easy access from the airport and downtown
Event rooms with natural light and high-speed internet
The fitness room has the cardio & calisthenics equipment, bench & yoga mats
Fun and excitement with our escape room. Book now at http://www.room67.net
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Number of meeting rooms: 9
Maximum size: 270 m²
Maximum capacity: 300 people
Maximum banquet capacity: 18 people
100% genuine reviews from our guestsFind out more
Very clean, nice staff, pool, a lot to do around area.
Eileen Families - 02/05/2021 Confirmed reviews ALL
Needed a night away with the kids and this hotel has a pool. Max 5 people allowed in the pool area at a time with COVID which was no issue. Restaurant was open with a limited menu but it was sufficient (burgers, pasta, asian dishes, soup and salad) they also had room service pizza and flammkuchen which we did not try. Staff was all very nice and helpful. Room and hotel were spotless. Breakfast was lacking. Just pastries, juice, coffee, fruit and pre-made and wrapped sandwiches which were delivered. Not worth the 19CHF in our opinion. They do have a coffee machine in the front that you can make a to go coffee in. In the room is a a hot water machine and tea bags/dehydrated coffee. No Netflix or option to connect your phone/apps to watch Movies which is touch with kids. So we had to watch cable TV or the iPad.
good hotel with swimming pool, but lots of waiting
Nat Families - 15/04/2021 Confirmed reviews ALL
the hotel is clearly understaffed, there were waiting waiting everywhere. lines on the reception, long waiting for breakfast and for getting a coffee. waiting at dinner was too long, only 1 chef, 2 waiters and 1 barman is clearly not enough to serve the whole restaurant which was complete every evening.
Overall it was a great staycation for the kids and myself.
Paula W. Families - 13/04/2021 Confirmed reviews ALL
We had a great time and most of the staff were very nice and courteous. It was only one incident wherein I told the cleaning staff that they must forgotten to clean the room in a nice manner. They informed me that I should have hanged the door sign for room cleaning then there was one particular lady who said in not so nice tone that they could not clean it because cleaning was over. She even said that there was a big sign by the elevator that informed the guests about the cleaning rules. I said I must have overlooked at the sign. I did not mind this but it was how she said it. Luckily, another lady pacified her and said we will clean the room. I would have let it passed but she could have been nicer. This Asian lady said should I clean it or would you just like some towels. I said if it were possible to clean the room then I would be very pleased. She courteously said yes and asked if we could wait at the libby for 15 minutes. I said it be fine and gave her a tip. If it were not for this Asian lady, our last day would have been not so pleasant.
Very easy check-in / check-out and super kind recepionst
Linda Couples - 12/04/2021 Confirmed reviews ALL
We checked in quite late after 12 and the recepionist was very very kind, the check-in was fast and easy. The room is very clean and confy.
Nicolle V. Families - 12/04/2021 Confirmed reviews ALL
The staff is friendly and helpful . The breakfast didn’t meet our expectations.
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