ibis Zurich City West 3 stars

Customer review rating (ALL Rating) 4.3/5 1,099 reviews

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Description

Hotel extras

  • Green Key

  • Easily accessible from the city center and airport

  • Perfect location in a trendy area

  • Sweet Bed by ibis offers absolute sleeping comfort

  • Cozy sun terrace in the quiet courtyard

Our accommodation(s)

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Hotel location

ibis Zurich City West

Schiffbaustrasse 11
8005 ZURICH
Switzerland

GPS:47.388973, 8.51714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

The Flave of Zurich

The FLAVE OF ZURICH restaurant takes you on a journey where LOCAL ROOTS and MEDITERRANEAN SOUL meet. Regional ingredients and Mediterranean flavors merge to create a culinary experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,099 reviews

Customer review rating 4.5/5

Damian F. Couples - Confirmed reviews ALL

Easy access to the station at Hardbrücke for the early morning airport trip

Dear Damian, Thank you for your kind words regarding our location and accessibility. We are pleased to hear that our proximity to the Hardbrücke station facilitated your early airport trip. We hope to welcome you again in the future. Best regards, Julia P., Deputy Manager

Customer review rating 5.0/5

Georgina N. Solo - Confirmed reviews ALL

I enjoyed my stay at this hotel. The bed was comfortable, and the hotel was well-located. I would stay here again.

Dear Georgina, Thank you for your kind feedback. We are delighted to hear that you found the bed comfortable and appreciated our location. It is always a pleasure to welcome guests back, and we look forward to your next visit. Best regards, Julia P., Deputy Manager

Customer review rating 0.5/5

Zarar K. Couples - Confirmed reviews ALL

Paid for a stay and didn’t let me store my luggage

Dear Zarar, Thank you for your feedback. We are sorry that this situation caused frustration and that it had such a strong impact on your overall impression of your stay. As was kindly explained during your stay, our luggage room space is limited. In order to ensure that this service remains available to all of our guests, we are only able to store luggage on the day of check-in or check-out. In your case, following a one-night stay, you requested to leave your bags for two to three additional days after your departure, which unfortunately is not a service we are able to provide. Our receptionist informed you about the luggage storage facilities available at the main station, which are specifically designed for longer-term storage and provide a safe and practical alternative. We regret any inconvenience this may have caused and appreciate your understanding. Best regards, Julia P., Deputy Manager

Customer review rating 5.0/5

Timothy S. H. Families - Confirmed reviews ALL

Stayed with my family for few days holiday in Zurich. Ibis City West is nice hotel with super staff and great value!

Dear Timothy, Thank you for your lovely feedback! We’re delighted to hear that you and your family enjoyed your holiday stay with us in Zurich. It’s great to know you appreciated our team and found good value at ibis Zürich City West. We hope to welcome you back again soon! Best regards, Julia P., Deputy Manager

Customer review rating 5.0/5

Zimbron R. Families - Confirmed reviews ALL

Everything was excellent, huys at check in and check out were really nice and helpful. Both guys at the bar were also very nice. Location and hotel was much better than we expected.

Dear Zimbron, Thank you for your positive feedback. We are delighted to hear that our team made a favorable impression during your stay and that our location met your expectations. Your kind words will certainly be shared with our staff. Best regards, Julia P., Deputy Manager

Other web-users rate our hotel

  • 541 reviews 9/10 Location
  • 763 reviews 6.2/10 Room
  • 688 reviews 8.7/10 Service
  • 19 reviews 5.7/10 WiFi
  • 422 reviews 4.8/10 Comfort
  • 336 reviews 6.9/10 Breakfast
  • 319 reviews 8.2/10 Cleanliness
  • 97 reviews 5.8/10 Food

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