ibis Zurich City West 3 stars

Customer review rating (ALL Rating) 4.3/5 1,166 reviews

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ibis Zurich City West - Image 1
ibis Zurich City West - Image 2
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ibis Zurich City West - Image 4
Schiffbaustrasse 11, 8005 ZURICH, Switzerland

Description

Hotel extras

  • Central location with excellent public transport connections to the city centre and airport

  • Sunny terrace in a leafy courtyard

  • On-site garage for CHF 25 per night

  • Indoor pool: CHF 15 per day

  • Enjoy restful sleep on the comfortable Sweet Bed by ibis

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Room with twin beds (31x79 inches [80x200 cm]), new sleep-easy concept

Photo out of - Room with twin beds (31x79 inches [80x200 cm]), new sleep-easy concept

Travel together, sleep separately. Book our standard room (16 m²) featuring two Sweet Bed by ibis single beds, WIFI, air conditioning, 40" TV, desk and bathroom with comfort shower or tub and hairdryer.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 46'/117 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Pulse Air
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

Our family rooms (26 m²) for up to 4 people feature a Sweet Bed by ibis double bed, single bed and sofa bed, WIFI, 40" TV, air conditioning, shower or tub and hairdryer.

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls

Tv Facilities

  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Pulse Air
See availabilities

Five of our rooms are wheelchair accessible and offer many amenities. Enjoy a cozy Sweet Bed by ibis double bed, WIFI, 40" TV, desk, shower and hairdryer.

  • Most of the accommodation:

    Corner Room

Max. number of persons
2
Area
From 23 m² / 247 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Pulse Air
See availabilities

Hotel location

ibis Zurich City West

Schiffbaustrasse 11
8005 ZURICH
Switzerland

GPS:47.388973, 8.51714

Telephone
Fax +41 44 276 21 01
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 155 rooms
  • 5 rooms for people with reduced mobility
  • 2 connecting rooms
  • 155 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Family

Services for children

  • Outdoor playground for children
  • Play area
  • Tourist guide for families

Well-being

Pool access at extra charge

  • Covered
  • On site

Sports and leisure

Football

  • Nearby

Football

  • On site
  • On site

  • Parking pricing: 25 CHF 25 CHF Per day

THE FLAVE OF ZURICH

Photo out of - THE FLAVE OF ZURICH

The FLAVE OF ZURICH restaurant takes you on a journey where LOCAL ROOTS and MEDITERRANEAN SOUL meet. Regional ingredients and Mediterranean flavors merge to create a culinary experience.

Cooking style
International
Accessibility
Accessible service
Schiffbaustrasse 11, 8005 Zurich, Switzerland
Telephone +41 44 276 22 50

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

The FLAVE OF ZURICH restaurant takes you on a journey where LOCAL ROOTS and MEDITERRANEAN SOUL meet. Regional ingredients and Mediterranean flavors merge to create a culinary experience.

Pool access at an additional charge. Enjoy access to our indoor pool, located in the same building as the ibis. Pool use is available for an additional CHF 15 per room. Opening hours: daily from 06:00 to 23:00.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,166 reviews

Customer review rating 3.5/5

Beren E. Families - Confirmed reviews ALL

Dear Beren, Thank you very much for your lovely feedback! We are happy to hear that you enjoyed your stay with us and appreciated the cleanliness of our rooms. Regarding the kettle, while our rooms are not equipped with individual kettles, a kettle and microwave are available for our guests in the lobby. We hope to have the pleasure of welcoming you back again soon! Kind regards, Julia P., Deputy General Manager

Customer review rating 3.0/5

Bhavesh P. Business - Confirmed reviews ALL

Dear Bhavesh, Thank you for your feedback. We appreciate your comments regarding the air conditioning and breakfast options. Your input is valuable to us, and we will take it into consideration as we continue to enhance our guest experience. Kind regards, Julia P., Deputy General Manager

Customer review rating 4.5/5

Michaelchittette J. Couples - Confirmed reviews ALL

Dear Michael, Thank you for your positive feedback. We are pleased to hear that you enjoyed your check-in experience and found your room comfortable. Our team takes great pride in providing excellent service, and your comments are appreciated. Best regards, Julia P., Deputy General Manager

Customer review rating 5.0/5

Josephine G. Families - Confirmed reviews ALL

Dear Josephine, Thank you for your kind words regarding our location, staff, and the comfort of your room. We are delighted to hear that you had a pleasant stay and appreciate your feedback. We would be delighted to welcome you back for another enjoyable stay. Best regards, Julia P., Deputy General Manager

Customer review rating 3.0/5

Lilla E. Business - Confirmed reviews ALL

Dear Lilla E., Thank you for sharing your thoughts regarding your recent stay. We are pleased to hear that you found our location advantageous. However, we regret that the breakfast selection did not meet your expectations and acknowledge your concerns regarding noise disturbances from other guests during the evening. We appreciate your feedback as it helps us strive for improvements in our services. We hope to have the pleasure of welcoming you back again! Goodbye, Julia P., Deputy General Manager

Dear Beren, Thank you very much for your lovely feedback! We are happy to hear that you enjoyed your stay with us and appreciated the cleanliness of our rooms. Regarding the kettle, while our rooms are not equipped with individual kettles, a kettle and microwave are available for our guests in the lobby. We hope to have the pleasure of welcoming you back again soon! Kind regards, Julia P., Deputy General Manager

Customer review rating 3.0/5

Bhavesh P. Business - Confirmed reviews ALL

Central conditioning is not good as AC fan was making noise and couldn’t sleep better Breakfast have less vegeterian options and fruits in breakfast somehow i gind never eatable

Dear Bhavesh, Thank you for your feedback. We appreciate your comments regarding the air conditioning and breakfast options. Your input is valuable to us, and we will take it into consideration as we continue to enhance our guest experience. Kind regards, Julia P., Deputy General Manager

Customer review rating 4.5/5

Michaelchittette J. Couples - Confirmed reviews ALL

Good experience during check-in.Room looks good and comfortable.

Dear Michael, Thank you for your positive feedback. We are pleased to hear that you enjoyed your check-in experience and found your room comfortable. Our team takes great pride in providing excellent service, and your comments are appreciated. Best regards, Julia P., Deputy General Manager

Customer review rating 5.0/5

Josephine G. Families - Confirmed reviews ALL

Location excellent. Staff friendly and helpful. Room clean and comfortable.

Dear Josephine, Thank you for your kind words regarding our location, staff, and the comfort of your room. We are delighted to hear that you had a pleasant stay and appreciate your feedback. We would be delighted to welcome you back for another enjoyable stay. Best regards, Julia P., Deputy General Manager

Customer review rating 3.0/5

Lilla E. Business - Confirmed reviews ALL

The location is very good, but it would be nice to see that the breakfast options increase over time (especially fresh vegetables). And it's not easy to have a good rest in the evening as I was constantly hearing from the upper floor that guests are moving furniture or closing doors in the evening.

Dear Lilla E., Thank you for sharing your thoughts regarding your recent stay. We are pleased to hear that you found our location advantageous. However, we regret that the breakfast selection did not meet your expectations and acknowledge your concerns regarding noise disturbances from other guests during the evening. We appreciate your feedback as it helps us strive for improvements in our services. We hope to have the pleasure of welcoming you back again! Goodbye, Julia P., Deputy General Manager

Customer review rating 4.5/5

Sukesh C. Couples - Confirmed reviews ALL

Mostly was a perfect stay and would definitely recommend to anyone looking for a hotel in Zurich. Loved the fact that it was walking distance from the Technopark tram station. Made our journey to the airport with all the luggage, very easy. Problem the only suggestion I’d have to keep a “make up my room” sign card. There is one for DND but nothing that we could do to indicate that we’d want the room cleaned. Everything else was perfect!

Dear Sukesh, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed the comfort of our rooms and the quality of our food. It is always rewarding to know our efforts contribute to a perfect stay for our guests. Regarding the do not disturb card, "no card" means for us "make up my room." We appreciate your suggestion about the 'make up my room' sign card. Your input is valuable, and we will consider it as we strive to enhance our guest experience. Thank you for recommending us, and we hope to welcome you back in the future. Best regards, Julia P., Deputy General Manager

Customer review rating 1.0/5

Steven S. Couples - Confirmed reviews ALL

Room was way too small for us, we were unable to open both our suitcases, making the room very cramped.

Dear Steven, Thank you for your feedback regarding your recent stay. I regret to learn that the room size did not meet your expectations, impacting your comfort. We appreciate your comments and will take them into consideration for future improvements. Best regards, Julia P., Deputy General Manager

Customer review rating 5.0/5

Remy N. Business - Confirmed reviews ALL

Mai and Danes where amazing host and made me feel welcome to the hotel and cared for. they are the reason why this experience was so great!

Dear Remy, Thank you for your kind words regarding your recent stay. We are delighted to hear that Mai and Danes made you feel welcome and contributed positively to your experience. Your feedback is invaluable to us. Best regards, Julia P., Deputy General Manager

Customer review rating 5.0/5

John W. Couples - Confirmed reviews ALL

Excellent

Dear John, Thank you for your positive feedback. We are thrilled to hear that you had an excellent experience at ibis Zurich City West. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Julia P., Deputy General Manager

Customer review rating 4.5/5

Lea M. Business - Confirmed reviews ALL

Room was very clean and tidy, breakfast was also quite decent.

Dear Lea, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location, comfortable accommodations, and the quality of our breakfast offerings. Your satisfaction is important to us. We would be delighted to welcome you back for another enjoyable stay. Best regards, Julia P., Deputy General Manager

Customer review rating 4.5/5

Greg D. Business - Confirmed reviews ALL

Friendly reception, easy to get to, very convenient

Dear Greg, Thank you for your positive feedback regarding our location and the quality of your stay. We are pleased to hear that you found our reception team friendly and that you appreciated the convenience of our hotel. Your comments are greatly valued. We would be delighted to welcome you back for another enjoyable stay. Best regards, Julia P., Deputy General Manager

Customer review rating 3.0/5

Judith H. Business - Confirmed reviews ALL

The room was comfortable and adequate. But the aircon fan was too noisey and the room was too warm without. It was not possible to set it on low, it was either on full blast or off. My main issue was lack of gluten free breakfast. The labelled GF area of the buffet was empty. When I asked the staff member was able to obtain some GF sliced bread (still frozen) from the Novotel nextdoor. I had to defrost it in the public microwave. No cereals or other bread e.g. rolls. Plus the containers for the jams/condiments were wafer which is not GF.

Dear Judith, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found your room comfortable; however, I regret that the air conditioning did not meet your expectations. Your concerns regarding the noise levels and temperature control will be noted for review as we continually strive to enhance our guests' experience. I also appreciate your comments about the gluten-free breakfast options. I apologize for the inconvenience you encountered with the availability of gluten-free items and the need to defrost bread in the public microwave. Your feedback is invaluable, and we will work towards improving our offerings to better accommodate dietary needs in the future. Thank you once again for your insights. Best regards, Julia P., Deputy General Manager

Customer review rating 4.5/5

Dijana C. Families - Confirmed reviews ALL

Great area, good breakfast and kids happy

Dear Dijana, Thank you for your positive feedback. We are delighted to hear that you enjoyed our location, breakfast offerings, and that your children had a wonderful time. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Julia P., Deputy General Manager

Customer review rating 5.0/5

Mauricio A. Families - Confirmed reviews ALL

Everything went smoothly, the location is great near the Tram and the train station. Room very clean and comfy beds and the breakfast was also very good

Dear Mauricio, Thank you for your kind words regarding your recent stay at ibis Zurich City West. We are delighted to hear that you found our location convenient, enjoyed the comfort of your room, and appreciated the quality of our breakfast. Goodbye, and best wishes, Julia P., Deputy General Manager

Customer review rating 5.0/5

Wilson H. Couples - Confirmed reviews ALL

A returning visit for 3 nights holiday. Decent room: quiet with functioning air conditioning and multitude of plug sockets

Dear Wilson, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found your room to be quiet and comfortable, and that the amenities met your needs. It is always a pleasure to welcome returning guests. Goodbye, Julia P., Deputy General Manager

Customer review rating 4.0/5

Philip T. Business - Confirmed reviews ALL

Overnight stay for business trip. Stayed before and will stay again.

Dear Philip, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, friendly staff, and comfortable accommodations. It is always a pleasure to welcome back our returning guests, and we look forward to your next visit. Best regards, Julia P., Deputy General Manager

Customer review rating 3.5/5

Rodrigo A. Families - Confirmed reviews ALL

It's a Ibis, it's fair enough and it's well located.

Dear Rodrigo, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our location and the honesty of our services. We continuously strive to meet our guests' expectations and welcome any further suggestions. Best regards, Julia P., Deputy General Manager

Customer review rating 4.5/5

Ralph L. Business - Confirmed reviews ALL

Came late in the evening. The check in counter was busy but another staff member came and I could check in quickly and received my invoice. Super service!

Dear Ralph, Thank you for your kind words regarding your recent stay. We are pleased to hear that you appreciated our convenient location and the efficiency of our check-in process. Your feedback is greatly valued, and we look forward to welcoming you back in the future. Best regards, Julia P., Deputy General Manager

Customer review rating 3.0/5

Christina B. Business - Confirmed reviews ALL

The pillows are really uncomfortable and the fruit at the breakfast bar was not very fresh.

Dear Christina, Thank you for your feedback regarding the pillows and the freshness of the fruit at our breakfast bar. We appreciate your comments and will take them into consideration as we continuously strive to enhance our guest experience. Goodbye and best regards, Julia P., Deputy General Manager

Customer review rating 2.0/5

Barbora H. Business - Confirmed reviews ALL

I had disruptions during my stay in room. Fan or later on I had been told that it was old air-conditioning which was triggering itself during the night 3am or 4:15 and made continuous vibrant mechanical noise. I changed room twice but was in both same problem. The problem was solved by moving to the nearby Novotel hotel as I have been offered.

Dear Barbora, Thank you for your feedback regarding your recent stay with us. We appreciate your positive comments about our staff and breakfast. However, I apologize for the disturbances you experienced with the air-conditioning system. It is regrettable that the issue persisted despite your room changes. Your comfort is important to us, and we strive to provide a restful environment for our guests. We appreciate your understanding in this matter and hope to serve you better in the future. Best regards, Julia P., Deputy General Manager

Other web-users rate our hotel

  • 533 reviews 9/10 Location
  • 719 reviews 6.5/10 Room
  • 844 reviews 9.3/10 Service
  • 10 reviews 8.3/10 WiFi
  • 385 reviews 7.7/10 Breakfast
  • 377 reviews 4.7/10 Comfort
  • 344 reviews 8.5/10 Cleanliness
  • 102 reviews 6.1/10 Food

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