ibis Zurich City West 3 stars

Customer review rating (ALL Rating) 4.2/5 1,067 reviews

Hotel extras

  • Hygiene concept: ALLSAFE certified hotel

  • Easily accessible from the city center and airport

  • Perfect location in a trendy area

  • Sweet Bed by ibis offers absolute sleeping comfort

  • Cozy sun terrace in the quiet courtyard

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

All 155 rooms offer uncomplicated comfort and a cozy atmosphere featuring a Sweet Bed by ibis, private bathroom. modern lighting and functional furniture.

Hotel location

ibis Zurich City West

Schiffbaustrasse 11
8005 ZURICH
Switzerland

GPS:47.388973, 8.51714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,067 reviews

TripAdvisor Rating  4.0/5  1,216 reviews

It is a lovely lovely stay. We will like to stay here again and recommend to friends and family

TripAdvisor rating 5.0/5

Discover56487055000 TripAdvisor review

Sonia, Bahar and Betim were very very good!! They really looked after us well. We will positively stay here again. It was a beautiful stay. We will definitely recommend ibis to friends and family. 💕💕💕💕💕

Dear Guest. Thank you for taking the time to write us feedback. We are happy to hear that you were satisfied with our staff and that you enjoyed your stay. It would be our pleasure to welcome you again in the future. Kind regards, Vasileios Prousalis, Front Office Manager

Suited purpose

Customer review rating 3.5/5

Carol G. Couples - Confirmed reviews ALL

The receptionist Valentina was most helpful, pleasant and informative. Some staff were disinterested . Room key did not work and had to wait 45 minutes to rectify problem to enable me to gain access to my room

Dear Ms G. , We very much appreciate your comments regarding your stay at the ibis Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vasilis Prousalis Front Office Manager

Good stay

Customer review rating 4.0/5

Anssi Business - Confirmed reviews ALL

Stayed for 3 nights for a conference trip. The hotel was nice and peaceful, conveniently near the conference site, tidy. Personnel was kind and helpful and wifi worked with no hickups. The breakfast was ok, but could perhaps use a little more variety. I'm personally not a fan of coffee from the automatic dispenser, so a small minus for that. All and all a pleasant stay.

Dear P., We very much appreciate your comments regarding your stay at the ibis Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vasilis Prousalis Front Office Manager

Noisy air con

Customer review rating 2.5/5

Debby W. Business - Confirmed reviews ALL

Noisy air con. The bathroom is not very clean.

Customer review rating 5.0/5

Carol Solo - Confirmed reviews ALL

The staff were helpful and friendly. Room was very nice. Location quiet. Near tram and places to eat.

Dear Ms B., We very much appreciate your comments regarding your stay at the ibis Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Ibis Zurich City West Team

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Other web-users rate our hotel

  • 346 reviews 9/10 Location
  • 530 reviews 6/10 Room
  • 456 reviews 7.9/10 Service
  • 18 reviews 4.3/10 WiFi
  • 250 reviews 7.3/10 Breakfast
  • 210 reviews 7.5/10 Cleanliness
  • 119 reviews 5.2/10 Value
  • 64 reviews 4.4/10 Food

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