ibis Zurich City West 3 stars

Name: ibis Zurich City West | ALL - ALL
Address: Schiffbaustrasse 11, ZURICH, 8005, CH
Telephone: +41442762100
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 1,111 reviews

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Schiffbaustrasse 11, 8005 ZURICH, Switzerland

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ibis Zurich City West

Vibrant economy hotel, open to everyone

The ibis Zürich City West offers a central location in trendy Zurich-West, right next to the Technopark tram stop and close to Hardbrücke train station. Modern, air-conditioned rooms with free high-speed WIFI, a rich buffet breakfast, and fast connections to the city center and airport make the hotel ideal for business stays and city breaks. Restaurants, bars, events, and attractions are located nearby.

Located in a trendy district, ibis Zurich is close to the Technopark, Schiffbau and Maag Halle as well as cultural highlights such as the Schauspielhaus, a jazz club and many restaurants. ibis Zürich West is ideally located close to the city centre, airport and train station. The Technopark tram stop is directly in front of the hotel. Spend the day in the picturesque old town of Zurich.

Zurich City West is a modern, lively district with urban flair, business hubs, restaurants, and culture. This former industrial area features creative energy and ideal connections to the city center, making it perfect for business and leisure travel.

Welcome to ibis Zürich City West, your affordable stay in a trendy location close to the city center. We look forward to welcoming you soon.

Christophe Bergeron, Hotel Management

Hotel extras

Green Key
Easily accessible from the city center and airport
Perfect location in a trendy area
Sweet Bed by ibis offers absolute sleeping comfort
Cozy sun terrace in the quiet courtyard

Our accommodation(s)

Room

Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Double bed(s)

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Room

Room with twin beds (31x79 inches [80x200 cm]), new sleep-easy concept

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Twin bed(s)

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Room

Room with 1 double bed (63x79 inches) + 1 single bed (31x79 inches), new sleep-easy concept

4 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s) and 1 x Single bed(s) and 1 x Single sofa bed(s)

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Room

Standard Room with 1 double bed (63x79 inches [160x200 cm]), suitable for disabled guests

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Most of the accommodation: Corner Room
Accessible room

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Room

Standard Room with 1 double bed (63x79 inches [160x200 cm]), suitable for disabled guests

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Most of the accommodation: Corner Room
Accessible room

See availabilities

Hotel location

ibis Zurich City West

Schiffbaustrasse 11
8005 ZURICH
Switzerland

GPS:47.388973, 8.51714

+41 44 276 21 00

+41 44 276 21 01

TRAINSTATION HARDBRUECKE

Railway station

Access: 800 m / 0.5 mi 5 min walk

ZURICH/ZUERICH

Railway station

Access: 2 km / 1.24 mi

HAUPTBAHNHOF ZUERICH

Railway station

Access: 2 km / 1.24 mi

CINEMAX

Cinema district

Access: 1 km / 0.62 mi

SWISS NATIONAL MUSEUM

Museums

Access: 2 km / 1.24 mi

GROSSMUNSTER CHURCH

Historic monument

Access: 2 km / 1.24 mi

OPERA OF ZURICH

Opera/symphony/concert hall

Access: 5 km / 3.11 mi

ZÜRICH ZOO

Zoo

Access: 8 km / 4.97 mi

FLUMSERBERG

Ski area

Access: 35 km / 21.75 mi

ALPAMARE PFAEFFIKON

Amusement park

Access: 40 km / 24.86 mi

LAKE OF ZURICH

Lake

Access: 5 km / 3.11 mi

Üetliberg

Mountain

Access: 8 km / 4.97 mi 2 hrs walk / 55 min drive

Gerolds Garten

Bar

Access: 500 m / 0.31 mi 9 min walk / 3 min drive

ZURICH DOWNTOWN

Shopping district

Access: 2 km / 1.24 mi

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
100% Non Smoking Property

THE FLAVE OF ZURICH

The FLAVE OF ZURICH restaurant takes you on a journey where LOCAL ROOTS and MEDITERRANEAN SOUL meet. Regional ingredients and Mediterranean flavors merge to create a culinary experience.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 1,111 reviews

Aline J. Families - 7/28/2026 Confirmed reviews ALL

Dear Aline, Thank you for your positive feedback. We are pleased to hear that you found our location convenient and appreciated our premises. Your comments are valuable to us as we strive to provide a comfortable experience for all our guests. Best regards, Julia P., Deputy General Manager

Megan B. Solo - 7/27/2026 Confirmed reviews ALL

Dear Megan, Thank you for taking the time to share your feedback. We are pleased to hear that our team was able to resolve the air conditioning issue promptly and that you appreciated the nearby tram connection as well as your experience at our restaurant The Flave. At the same time, we are sorry that the cleanliness of the shower, the room darkening, the comfort of the bed, and the evening music did not meet your expectations. Your comments have been shared with the relevant teams so we can review these points and continue improving our guests' experience. We appreciate your valuable feedback and hope to have the opportunity to welcome you again for a more enjoyable stay. Best regards, Julia P., Deputy General Manager

Raymond S. Couples - 7/27/2026 Confirmed reviews ALL

Dear Raymond, Thank you very much for your wonderful review and for your kind comments about our location, comfortable rooms, and breakfast. We are delighted to know you enjoyed your stay. We also appreciate your feedback regarding the missing fridge and kettle. For your convenience, a kettle is available in the lobby for all guests to use. If you need to store any food or medication, our reception team is happy to keep items in the refrigerator behind the front desk. We also offer rental minibars for an additional charge should you prefer to have a fridge in your room. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back again soon. Best regards, Julia P., Deputy General Manager

Marineis R. D. S. Friends - 7/23/2026 Confirmed reviews ALL

Dear Marineis, Thank you for your review! We’re delighted to hear that you enjoyed our convenient location and found your room comfortable. Thank you as well for your suggestion regarding a minibar. Our rooms are not equipped with one, but we do have a refrigerator behind the Front Office where we are happy to store any items for our guests during their stay. Please don't hesitate to ask our team if you ever need this service. We hope to have the pleasure of welcoming you back again soon! Best regards, Julia P., Deputy General Manager

Fabiano D. T. Business - 7/21/2026 Confirmed reviews ALL

I booked a stay through Booking.com for the wrong dates, July 21–22. When I arrived at the hotel on July 8, I realized the mistake and immediately asked whether the booking dates could be changed. At the time, I also explained that I needed to return to Zurich one week later, on July 15, and asked whether the existing reservation could simply be moved to that date. This request was refused both by the staff at the hotel and later through the hotel’s response on the Booking.com platform. I was told that the reservation could not be modified or canceled because I had booked a discounted, non-refundable rate. I understand that the booking was non-refundable. However, I was not requesting a refund. I was asking to move the reservation to another date when I would genuinely need the room. Instead, I was required to make a separate booking and pay again, while the original reservation remained unchanged. This felt unnecessarily inflexible, particularly because rooms were available when I arrived, my original booking was still two weeks away, and I had already identified a concrete alternative date only one week later. I would also have understood being asked to pay the difference between the discounted rate and the standard rate. I was prepared to do so, as the original error was mine. What I find difficult to accept is that no practical solution was offered, either in person or through Booking.com, despite there appearing to be little or no financial disadvantage to the hotel. This decision has cost the hotel more than a single booking. I recently accepted a new job in Zurich, with an office located near your property, so I could have become a regular guest. I was also ready to stay again on July 15, but after both requests were refused, I chose not to return. After this experience, I no longer feel comfortable choosing your hotels in the future. I am disappointed that the situation was handled without considering customer goodwill, a reasonable operational solution, or the long-term value of the relationship. Unless this matter is reviewed and a reasonable resolution is offered, I will share my experience publicly, including on social media and relevant review platforms. I would appreciate a clear explanation of why the reservation could not be moved to July 15 and whether you are willing to reconsider the original charge or offer an appropriate credit.

Dear Fabiano, Thank you for taking the time to share your feedback. We understand your disappointment and appreciate the opportunity to address your concerns. We have responded to your request on several occasions, both directly and through Booking.com, and in each response we explained that, unfortunately, we are unable to modify, cancel, refund, or change reservations booked under a non-refundable rate. As your reservation was made through a third-party partner under a non-flexible rate, it is subject to the terms and conditions accepted at the time of booking. These conditions form part of our agreement with our distribution partners and are supported by our internal booking policies. For this reason, we are unable to make exceptions by changing the stay dates, even when requested in advance. We sincerely regret that we could not accommodate your request and understand that this has been frustrating for you. However, we must apply the same booking conditions consistently to all guests to ensure fairness and compliance with our contractual obligations. We are especially sorry to learn that this experience has influenced your decision not to stay with us in the future. Thank you again for sharing your feedback. While we are unable to reconsider the original charge, we do hope to have the opportunity to welcome you in the future and provide you with a more positive experience. Best regards, J. Pfleiderer, Deputy General Manager

Web-users rating

Other web-users rate our hotel

546 reviews 9/10 Location
742 reviews 6.4/10 Room
785 reviews 9.3/10 Service
18 reviews 7.5/10 WiFi
347 reviews 8.2/10 Cleanliness
346 reviews 7.5/10 Breakfast
104 reviews 5.7/10 Food

36 reviews 9/10 Location
88 reviews 5.8/10 Room
72 reviews 8.8/10 Service
44 reviews 6.9/10 Breakfast
44 reviews 4/10 Comfort
39 reviews 7.9/10 Cleanliness
13 reviews 5.4/10 Food

63 reviews 9.2/10 Location
66 reviews 6.7/10 Room
82 reviews 9/10 Service
35 reviews 7.2/10 Breakfast
34 reviews 8.1/10 Cleanliness
11 reviews 5.4/10 Food

44 reviews 8.9/10 Location
73 reviews 6.8/10 Room
52 reviews 9.1/10 Service
43 reviews 5.3/10 Comfort
30 reviews 8.4/10 Cleanliness
27 reviews 7.7/10 Breakfast
6 reviews 5.3/10 Food

15 reviews 8.7/10 Location
27 reviews 6.4/10 Room
27 reviews 9.5/10 Service
18 reviews 5.3/10 Comfort
17 reviews 8/10 Cleanliness
11 reviews 7.2/10 Breakfast
5 reviews 5.1/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At ibis Zurich City West, check-in is available from 03:00 PM and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, ibis Zurich City West regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.