ibis Zurich City West 3 stars

Customer review rating (ALL Rating) 4.3/5 1,067 reviews

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Schiffbaustrasse 11, 8005 ZURICH, Switzerland

Description

Hotel extras

  • Green Key

  • Easily accessible from the city center and airport

  • Perfect location in a trendy area

  • Sweet Bed by ibis offers absolute sleeping comfort

  • Cozy sun terrace in the quiet courtyard

Our accommodation(s)

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Hotel location

ibis Zurich City West

Schiffbaustrasse 11
8005 ZURICH
Switzerland

GPS:47.388973, 8.51714

Telephone
Fax +41 44 276 21 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

The Flave of Zurich

The FLAVE OF ZURICH restaurant takes you on a journey where LOCAL ROOTS and MEDITERRANEAN SOUL meet. Regional ingredients and Mediterranean flavors merge to create a culinary experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,067 reviews

TripAdvisor Rating  3.8/5  1,296 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

David B. Business - Confirmed reviews ALL

As usual, warm welcome- Room is clean.

Dear David, Thank you for your kind feedback. We are delighted to hear that you enjoyed a warm welcome and found your room to be clean. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Julia P., Deputy Manager

Customer review rating 2.0/5

Craig S. Business - Confirmed reviews ALL

I was unhappy with this hotel, the location is acceptable but when I queried why there was no water in my room on day 3 they advised me as an Ibis customer I was only eligible for it on arrival. The shower could not hold its temp, and the bathroom was very dated and marked. The room had a makeover as I opted for "lates room" layout, but the two single mattresses that push together parted every night, meaning I ended up in a void on the bed base every night. All in all, a poor experience im afraid.

Dear Craig, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found the location acceptable; however, I regret to learn about your dissatisfaction with the amenities and the condition of your room. Our policy provides complimentary water upon arrival, and I understand how this may not have met your expectations for the duration of your stay. Additionally, I appreciate your comments about the temperature inconsistency in the shower and the state of the bathroom. Your concerns regarding the bedding arrangement are also noted, as the comfort of our guests is a priority. We take all feedback seriously and will use your insights to improve our offerings. Thank you once again for your input. Best regards, Julia P., Deputy Manager

Customer review rating 4.5/5

Beata W. Families - Confirmed reviews ALL

Nice, clean and spacious room. Very well located with easy transport to city centre

Dear Beata W., Thank you for your kind words regarding the location and cleanliness of our hotel. We are delighted to hear that you found your room spacious and enjoyed easy access to the city center. Your feedback is greatly appreciated. Best regards, Julia P., Deputy Manager

Customer review rating 4.5/5

Martin H. Families - Confirmed reviews ALL

Visiting family, so needed to be close to city centre and public transport links.

Dear Martin, Thank you for your positive feedback regarding our ideal location. We are pleased to hear that our proximity to the city center and public transport met your needs during your visit. We look forward to welcoming you back in the future. Best regards, Julia P., Deputy Manager

Will stay again.

TripAdvisor rating 5.0/5

CYKL TripAdvisor review

This hotel is not in the old town but it is still relatively convenient. From the airport, you take train S16 to Hardbrueke (2 stops). From the hotel, you take tram 4 from Technopark to the main train station in 8 stops (10 mins). This hotel is within walking distance to the rental car pickup, and a large Coop is just across the street from the hotel. The room is big. The bathroom is small. Water temperature is not consistent but this is not deal breaking. The last time we were in Zürich, we stayed at Sheraton which is very good too. But if I come to Zurich again, I would stay here.

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Other web-users rate our hotel

  • 552 reviews 9/10 Location
  • 770 reviews 6.2/10 Room
  • 684 reviews 8.6/10 Service
  • 20 reviews 6.7/10 WiFi
  • 427 reviews 4.6/10 Comfort
  • 331 reviews 6.9/10 Breakfast
  • 320 reviews 8.2/10 Cleanliness
  • 95 reviews 5.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.