ibis Zurich City West 3 stars

Customer review rating (ALL Rating) 4.3/5 1,240 reviews

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Schiffbaustrasse 11, 8005 ZURICH, Switzerland

Description

Hotel extras

  • Green Key

  • Easily accessible from the city center and airport

  • Perfect location in a trendy area

  • Sweet Bed by ibis offers absolute sleeping comfort

  • Cozy sun terrace in the quiet courtyard

Our accommodation(s)

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Hotel location

ibis Zurich City West

Schiffbaustrasse 11
8005 ZURICH
Switzerland

GPS:47.388973, 8.51714

Telephone
Fax +41 44 276 21 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

The Flave of Zurich

THE FLAVE OF ZURICH combines passion with regionality. We use local and fresh ingredients in our burgers and bowls, which we combine to create modern recipes with international flair.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,240 reviews

TripAdvisor Rating  4.0/5  1,247 reviews

Certificate of excellence 2024

Generally good

TripAdvisor rating 3.0/5

rhonda m TripAdvisor review

They were happy to store our baggage while in the cosmos trip, also on our last one night stay the let us store while we went out for the day. Made such a difference. Complimentary drink card comes with your room key. No one told us about it. I found it when reading the key cover. They provide a outlet for universal adapter. Most Swiss hotels we stayed in did not. Some you could get at desk when leaving a deposit. Rooms are not very big. However, they are clean and for one or two nights are good. No facilities to make tea or coffee in room or when we asked the staff. Not a lot of shops nearby and nothing open on Sunday.

excellent location, overall ok

Customer review rating 4.0/5

Mariana Business - Confirmed reviews ALL

It was a unsatisfying that when arriving I had to pay in cash my stay even though the payment was agreed in advance it will be done with card. The staff was a confused about it, however at the end they were polite and apologise for the inconvenience. The room was ok, and the location great for my purpose in Zurich. The breakfast was very good.

Dear Marina, Thank you for your feedback and for choosing to stay with us. We’re pleased to hear that you enjoyed the excellent location and breakfast. We sincerely apologize for the confusion regarding the payment process. While we strive to make our check-in process as smooth as possible, we prioritize the security of credit card information. A comment in the reservation to charge the credit card is not sufficient to prevent potential fraud. For future stays, if a company or third party wishes to cover the payment, we kindly ask that they contact us directly to arrange a secure online payment in advance. We appreciate your understanding and hope to welcome you back on your next visit to Zurich! Warm regards, Julia P., Deputy Manager

Good stay

Customer review rating 4.0/5

Kevin N. Business - Confirmed reviews ALL

Staff were friendly both in the Ibis and adjoining Novotel. The room was very clean and well kept. Choice at the breakfast in the Novotel was great and good quality. My only issue was the shower was hard to control with regards to its temperature

Dear Kevin N., thank you for your positive review. We are delighted to hear that you enjoyed your stay with us, appreciating the clean room, friendly staff, and breakfast choices. We have noted your feedback regarding the shower temperature control and will address it accordingly. We look forward to welcoming you back soon. Warm regards, Julia P., Deputy Manager

Good stay

Customer review rating 5.0/5

Angel R. Families - Confirmed reviews ALL

The room was nice and confortable I would have loved to have a small refrigerator in it.

Dear Angel R., thank you for your positive review. We appreciate your feedback regarding the room amenities. Your comfort is important to us, and we will consider your suggestion for future improvements. We hope to welcome you back soon. Best regards, Julia P., Deputy Manager

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Disappointed we didn’t have a kettle

Dear guest, we regret the inconvenience caused by the absence of a kettle in your room. We hope you could use the kettle in the lobby which is available for all our guests. Thank you for sharing your thoughts with us. Best regards, Julia P., Deputy Manager

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Other web-users rate our hotel

  • 567 reviews 8.8/10 Location
  • 826 reviews 5.8/10 Room
  • 689 reviews 7.7/10 Service
  • 26 reviews 4.4/10 WiFi
  • 455 reviews 4.6/10 Comfort
  • 356 reviews 7.1/10 Breakfast
  • 306 reviews 7.9/10 Cleanliness
  • 96 reviews 4.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.