ibis Zurich City West Hotel 2 stars

Name: ibis Zurich City West
Address: ZURICH, 8005, SWITZERLAND
Telephone: (+41)44/2762100
Rating: 4.2

Customer review rating 4.2/5 4,179 reviews

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+ 15 Services

ibis Zurich City West Hotel

Vibrant economy hotel, open to everyone

Dear guests, we look forward to welcoming you again. All AllSafe hygiene measures are taken to make your stay as pleasant and safe as possible.

Markus Koller, Hotel Manager

The ibis Zurich City West is located in a stylish district of Zurich, close to the motorway and 100m from the Technopark business center, 9km from the airport and 10 minutes from the main railway station. The hotel offers 155 rooms with air cooling (including five for guests with limited mobility) as well as a terrace area and a private undercover pay parking. Wi-Fi access is also available for free.

Located in the trendy District 5 of Zurich, our hotel is the ideal starting point to explore the city. All destinations can be reached easily and directly by public transport. Start the day and recharge your batteries with our breakfast menu, relax with a drink at the bar or a snack in our restaurant. Our team is always there for you.

With S16 directly from station "Zürich Flughafen" with only 3 stops to the station "Hardbrücke" (daily twice an hour from 6:01 am to 11:31 pm). Tram station "Technopark" directly in front of the hotel.

Hotel extras

Good location in a trendy quarter
Free Wi-Fi throughout the hotel.
Underground paid parking and 24-hour reception
Good transport connections - 600 m from Hardbrücke station and 150 m from Technopark tram stop
Zurich Airport and the city center are reachable within 10 minutes by train (direct)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking Paying
- Private indoor parking (Paying)
- Public indoor parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowed Paying
Outdoor playground for children
100% non-smoking hotel
Air conditioned
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 9AM (Paying) "Want to enjoy the comfort of our rooms earlier in the day? Book your early check in online and you'll be able to access your room from 9am and make the most of your stay."
- LATE CHECK-OUT UP TO 5PM (Paying) Want to take your time? Extend your stay and keep your room until 5 pm on your departure day. Book this exclusive offer now.
Shoe shine machine

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Snack & beverage machine Paying

Outdoor playground for children
Football (nearby)

Hotel location

ibis Zurich City West

Schiffbaustrasse 11
8005 zurich
switzerland

Tel: +41442762100

Fax: (+41)44/2762101

Check-in from 15h00

Check out up to 11h00

IBIS ZURICH CITY WEST : NO. 54 Escher-Wyss Pl.
Tram No13 : No 13 Escher-Wyss Pl.
Tram No4 : No 4 Technopark

By plane
ZURICH INT. AIRPORT At 8km / 4.97 miles
By train
HAUPTBAHNHOF ZUERICH At 2km / 1.24 miles
By train
TRAINSTATION HARDBRUECKE At 0.8km / 0.5 miles
By train
ZURICH/ZUERICH At 2km / 1.24 miles

GPS :47.388973, 8.51714

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept

Max. number of persons: 2

Wireless internet in your room
High speed internet
Satellite/cable colour TV

Room with twin beds (31x79 inches [80x200 cm]), new sleep-easy concept

Max. number of persons: 2

Wireless internet in your room
High speed internet
Satellite/cable colour TV

Room with 1 double bed (63x79 inches) + 1 single bed (31x79 inches), new sleep-easy concept

Max. number of persons: 4

Wireless internet in your room
High speed internet
Satellite/cable colour TV

Standard Room with 1 double bed (63x79 inches [160x200 cm]), suitable for disabled guests

Accessible room

Max. number of persons: 2

Wireless internet in your room
High speed internet
Satellite/cable colour TV

Our restaurants and bars

I-Bite

Type of cuisine: International

BAR

Our bar is currently closed.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Very helpful and courteous staff

John A. Families - 15/03/2020 Confirmed reviews ALL

Room comfortable - only request is for ‘Face towels’ - my spouse requested but evidently these smaller towels to scrub face not available Otherwise a very pleasant stay!

Dear John A., Thank you for choosing and reviewing the ibis Zurich City West. I am very happy that you especially appreciated the service of our staff. I am sorry that your spouse has missed the hand towels. It is correct that we just have bigger towels available. But of course you can get more of them on request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Assistant Manager

All good except temperature of the shower

Jab Business - 12/03/2020 Confirmed reviews ALL

It all went well.Nice refurbished room, great breakfast. The only issue was the temperature of the water from the shower, which was not stable.

Dear JAB, Thank you very much for your comments regarding your stay at the ibis Zurich City West. We are happy that you enjoyed our room and the breakfast. I apologize for the inconvenience regarding the water from the shower. I have forwarded it to our Technic department to fix it. We hope to welcome you again soon! Sincerely, Julia Assistant Manager

Rwood Couples - 10/03/2020 Confirmed reviews ALL

Location ok - a way out of the city centre but still walkable. Room was not maintained very well, soap dispenser not filled up, dirty glasses left in the room and not cleaned, no hand towel present.

Good morning, I would like to thank you for having taken the time to fill in our survey and share here your impressions following your stay in our hotel. I am sorry to hear however that your expectations were not entirely met. Your comment has been shared with our housekeeping team. I wish to present you my apologies. This does not reflect at all the level of service and cleanliness that we are used to provide in our hotel. I hope you will agree to give us another chance so that we can show you the level of service that we are used to provide in our hotel. Yours sincerely, S. Janet General Manager

Very good and nice reception

Anonymous Business - 06/03/2020 Confirmed reviews ALL

Nice accommodation and nice people Very good breakfast

Dear Guest, Thank you very much for staying and reviewing your stay at the ibis Zurich City West. It is always a pleasure to receive positive feedback. We are glad that you enjoyed your stay with us. We hope to welcome you again! Sincerely, Julia Assistant Manager

Value for Money

Augustine A. Business - 05/03/2020 Confirmed reviews ALL

Very friendly and helpful staff which they will not hesitate to help you.

Dear Augustine A., We very much appreciate your feedback regarding your stay at the ibis Zurich City West. We are very happy that you enjoyed your stay, especially our friendly staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Assistant Manager

Funtastic!

Ado B. Business - 28/02/2020 Confirmed reviews ALL

Thank you Ibis Zurich West for the wonderful staying. Check-in: 2 min, Room: clean, practical and spacious. Breakfast: delicious and fresh.

Dear Ado B., Thank you very much for your amazing feedback regarding your stay at the ibis Zurich City West. It is always a pleasure to receive positive valuation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Assistant Manager

Good

Abdul A. Business - 27/02/2020 Confirmed reviews ALL

Good location, very clean, and overall satisfying.

Dear Abdul A., We very much appreciate your feedback regarding your stay at the ibis Zurich City West. It is always a pleasure to receive positive feedback. We are very happy that you enjoyed your stay with us. We hope to welcome you again soon! Sincerely, Julia Assistant Manager

Overall good but some issues

Luigi C. Business - 25/02/2020 Confirmed reviews ALL

The recent renovation of your Hotel was quite a positive surprize to me. Well done! Rooms look livelier and more up to date in design and TV appliance. Unfortunately during the second night of my stay there was a very strong smell of solvents on all the 3rd floor (your reception clerks informed me that it was due to the painting of the stairway). On Tuesday morning I woke up with a sligh headake (probably due to the solvents). Consider that before going to sleep I had left the window open for over 1 hour.

Dear Luigi C., We very much appreciate your comments regarding your stay at the ibis Zurich City West. We are glad to hear that you enjoyed your stay and especially our newly renovated rooms. I apologize for the strong smell on the 3rd floor. Like my college told you, we had to paint the stairways. I understand that this made your stay less convenient. We hope to welcome you again in the future. Sincerely, Julia Assistant Manager

Good

Bandar Solo - 23/02/2020 Confirmed reviews ALL

G00d

Dear Bandar, We very much appreciate your feedback regarding your stay at the ibis Zurich City West. We are glad that you enjoyed your stay with us. We hope to welcome you again! Sincerely, Julia Assistant Manager

Simple but efficient

Anonymous Business - 22/02/2020 Confirmed reviews ALL

The room was clean and the staff at the reception very friendly.There was good internet connection but few basics were missing in the room such as hangers and the shampoo in the bathroom. A small bottle of water( given that there is no fridge) would have been great.

Dear Guest, We very much appreciate your feedback regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to welcome you again in the future. Sincerely, Julia Assistant Manager

For the price and its location it is a decent hotel.

Markos Business - 19/02/2020 Confirmed reviews ALL

A nice hotel well located close to a railway station and close to our business location

Dear Markos, We very much appreciate your evaluation regarding your stay. It is always a pleasure to receive positive feedback. We are happy that you enjoyed your stay with us. We hope to welcome you again to the ibis Zurich City West. Sincerely, Julia Assistant Manager

Great value, great comfort

Lorraine M. Families - 18/02/2020 Confirmed reviews ALL

Lovely welcome, great room and comfortable and clean.

Dear Lorraune M, Thank you very much for your amazing feedback regarding your stay at the ibis Zurich City West. We are glad that you enjoyed your stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Julia Assistant Manager

mediocre stay

Gt Business - 16/02/2020 Confirmed reviews ALL

I’m celiac, and GF bread at breakfast was just packed together with normal bread: this is unacceptable ignorance in regards of basic food contamination! Shower handle was lose, always falling down!! How could room service not detect such evident issue?? Just 2 towels for all!! First hotel ever down to such a low standard. Wi-Fi was not working, even after trying 5 different codes together with the service desk.

Good morning, Thank you very much for having taken the time to fill in our survey and share here your impressions. I am deeply sorry to read that your experience with us did not meet your expectations. Your point related to our breakfast has been immediately shared with our restaurant team. Although this is an unfortunate and one-off situation, I cannot apologize enough. Be assured that the necessary measures have been taken to avoid future occurrence. Please accept my apologies for the inconvenience caused by the loose shower handle. I can very well understand your disappointment. For a future stay in our hotel feel free to ask for some more towels. We would happily provide you with more should you need it. I hope you will agree to give us another chance to welcome you at the ibis Zurich City West for a complete hassle-free experience. Yours sincerely, S. Janet General Manager

Perfect

Anonymous Friends - 10/02/2020 Confirmed reviews ALL

Please try welcome, everyone we spoke to was pleasant, room was good and tidy. Only thing was the noisy people outside of a nighttime

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Zurich City West. We are happy to read that you appreciated the friendlyness of our staff. Please next do not hesitate to call the reception if there are noisy people at night. So we can react and give them a warining. We hope to welcome you again in the future. Sincerely, Julia Assistant Manager

Aoi Friends - 06/02/2020 Confirmed reviews ALL

The location a little bit far from train station , the hotel should explain more how to go to the hotel .

Dear Aoi, Thank you very much for your feedback regarding your stay with us. I am sorry that our trendy Zürich City West Location did not meet your expectations. With tram number four you arrive in 10 minutes at the main train station. But I am glad that you enjoyed your stay with us. We hope to welcome you again in the future. Sincerely, Julia Assistant Manager

Good deal for a stay in Zurich

angel0gv Couples - 14/01/2020 TripAdvisor review

Situated in a quiet zone, not far from the center (30 in walk), or 10 minutes by public transport. Hotel very much in line with Ibis quality standards, except drinks at the bar: very low quantity served, poor quality wine.

Good morning, I am so sorry to hear that you were not impressed with the quality of our wine at the bar. Thank you for having mentioned it. I will have a look into it. In the mean time allow me to present you my apologies for the disappointment that this might have caused you. Thank you nonetheless for your 4-star review. It's nice to hear that you enjoyed our location. I hope we will have the chance to welcome you again in our hotel! Yours sincerely, S. Janet General Manager

Very good hotel!

TPE-YouTube Couples - 14/01/2020 TripAdvisor review

A good hotel with quite good price! The reception quite good and the room absolutely perfect! Very clean! The breakfast was very good with many options of food! The hotel also has parking, but the 25 Swiss Franks that we gave for the parking of the car, for only one night was a little bit expensive...

Thank you so much for your compliments. I am delighted to hear that your experience with us was fully satisfactory. I understand your comment related to the parking price although the special discounted price for our guests remain very affordable compared to other public parking for the city of Zurich. It has been a great pleasure for us to welcome you and we hope to see you soon again. Yours sincerely, S. Janet General Manager

Cozy rooms

sammytesfu Business - 24/12/2019 TripAdvisor review

I stayed at the Ibis Zurich City West for one week, while attending a training. The hotel was nice and clean with the a cozy rooms. I was at one of the newly refurbished rooms. The rooms nicely refurbished with a contemporary design and feel.

Thank you very much for having taken the time to leave us a comment here. I am really happy to see that you have enjoyed staying in our new rooms. We hope to see you again in our hotel in 2020! S. Janet General Manager

hotel in the heart of zuerich

moneyXchange Couples - 27/08/2019 TripAdvisor review

take a train for just one stop. enjoy quietness with ease of travelling to the main station. very freq. train schedule to/from the main station. It is suitable for backpackers and ordinary travellers.

Thank you very much for having taken the time to share your impressions here. It's nice to hear that you have enjoyed our location here. We would love to get another chance to welcome you at the ibis Zurich City West. Yours sincerely, S. Janet General Manager

Visit to Zurich

Alison B Family - 26/07/2019 TripAdvisor review

Ibis was ideal. Breakfast selection was very good and of high quality for a mid range hotel. The staff were helpful and spoke good English. Rooms were clean and public transport was readily available nearby to take you into the city.

Dear Alison, thank you so much for this 5 out of 5! It is a great pleasure for me to see that you have enjoyed staying at the ibis Zurich City West. We look forward to see you soon again! Yours sincerely, S. Janet General Manager

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