ibis Zurich City West 3 stars

Customer review rating (ALL Rating) 4.3/5 1,130 reviews

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Description

Hotel extras

  • Green Key

  • Easily accessible from the city center and airport

  • Perfect location in a trendy area

  • Sweet Bed by ibis offers absolute sleeping comfort

  • Cozy sun terrace in the quiet courtyard

Our accommodation(s)

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Room 1

Hotel location

ibis Zurich City West

Schiffbaustrasse 11
8005 ZURICH
Switzerland

GPS:47.388973, 8.51714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

THE FLAVE OF ZURICH

The FLAVE OF ZURICH restaurant takes you on a journey where LOCAL ROOTS and MEDITERRANEAN SOUL meet. Regional ingredients and Mediterranean flavors merge to create a culinary experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,130 reviews

Customer review rating 5.0/5

Ingo K. Families - Confirmed reviews ALL

Dear Ingo, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our breakfast and found our staff welcoming and accommodating. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Julia P., Deputy General Manager

Customer review rating 4.5/5

Anne M. W. Friends - Confirmed reviews ALL

Dear Anne M., Thank you for your kind feedback regarding our location, friendly service, and room design. We are delighted to hear that you had a pleasant experience at our hotel and appreciate your positive remarks. We would be delighted to welcome you back for another enjoyable stay. Best regards, Julia P., Deputy General Manager

Customer review rating 2.5/5

Maureen S. Friends - Confirmed reviews ALL

Dear Maureen, Thank you for taking the time to share such detailed feedback. We truly appreciate your kind words about our Front Desk, Housekeeping, breakfast team and the service you received from our colleagues. At the same time, I am very sorry that the air conditioning affected your stay so significantly. We completely understand how frustrating it is when you are unable to sleep comfortably. We are pleased that our technician was eventually able to improve the situation, but we regret that the problem occurred again during your subsequent stay in a different room. This is certainly not the experience we want our guests to have. Regarding breakfast, I would like to clarify that the breakfast offering is indeed different between Novotel and ibis, as they are two different hotel brands with different standards and price points. At Novotel, breakfast is offered at CHF 32 per person and corresponds to the breakfast offering of a 4-star hotel. At ibis, breakfast is offered at CHF 19 per person and corresponds to the offering of a 2-star hotel. We therefore understand that you noticed a difference between the two breakfast concepts. We are sorry that, considering the total price you paid, you did not feel that you received good value for your stay. We hope that despite these shortcomings, you will give us another opportunity to provide you with the comfortable experience you expected. Best regards, Julia P., Deputy General Manager

Customer review rating 2.5/5

Teimur A. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Jenny F. Couples - Confirmed reviews ALL

Dear Jenny, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that our services and accessible room met your expectations. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Julia P., Deputy General Manager

Other web-users rate our hotel

  • 544 reviews 9.1/10 Location
  • 725 reviews 6.5/10 Room
  • 803 reviews 9.3/10 Service
  • 12 reviews 8.7/10 WiFi
  • 371 reviews 7.9/10 Breakfast
  • 345 reviews 8.2/10 Cleanliness
  • 100 reviews 6.2/10 Food

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