ibis Zurich City West 3 stars

Customer review rating (ALL Rating) 4.3/5 1,123 reviews

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Description

Hotel extras

  • Green Key

  • Easily accessible from the city center and airport

  • Perfect location in a trendy area

  • Sweet Bed by ibis offers absolute sleeping comfort

  • Cozy sun terrace in the quiet courtyard

Our accommodation(s)

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Room 1

Hotel location

ibis Zurich City West

Schiffbaustrasse 11
8005 ZURICH
Switzerland

GPS:47.388973, 8.51714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

THE FLAVE OF ZURICH

The FLAVE OF ZURICH restaurant takes you on a journey where LOCAL ROOTS and MEDITERRANEAN SOUL meet. Regional ingredients and Mediterranean flavors merge to create a culinary experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,123 reviews

Customer review rating 4.0/5

Kanti S. Solo - Confirmed reviews ALL

Dear Kanti, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your clean, quiet, and comfortable room during your stay. Regarding the in-room amenities, we appreciate your suggestion. As an ibis hotel, kettles in the rooms are not part of our standard equipment. However, we do provide a kettle station in the lobby where guests can prepare hot drinks. We will certainly take your feedback into consideration, as we always aim to improve our guests’ experience. We also understand your comment regarding the availability of cafés in the morning. If you do not wish to have the full breakfast but would simply like to enjoy a cup of coffee or tea, our team at our bar & restaurant The Flave, as well as our ibis breakfast area, will be happy to serve you an individual cup. Our team is also always available to recommend nearby cafés and places to enjoy a coffee. Thank you again for your valuable feedback. We hope to welcome you back soon and provide you with another pleasant stay. Best regards, Julia P., Deputy General Manager

Customer review rating 4.0/5

Krasimir S. Business - Confirmed reviews ALL

Dear Krasimir, Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated our convenient location close to the train station and Technopark. Regarding the Wi-Fi, we understand your concern. We will take your comment into consideration as we continue to review our services. Concerning breakfast, we are a little surprised to read that there was no fruit available, as our buffet includes a fruit salad as well as two large bowls with two different types of fresh fruit. For your next visit, please do not hesitate to approach our team if you are missing anything from the breakfast buffet. We are always happy to assist and do our best to provide our guests with a pleasant and enjoyable experience. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Best regards, Julia P., Deputy General Manager

Customer review rating 4.0/5

Dominique P. Families - Confirmed reviews ALL

Dear Dominique, Thank you for your message. Our Housekeeping team has already been in contact with you regarding your lost earbuds and has taken care of your request. We hope that we will have the pleasure of welcoming you back to Zurich and our hotel again soon. Best regards, Julia P., Deputy General Manager

Customer review rating 4.0/5

Sipho R. Business - Confirmed reviews ALL

Dear Sipho, Thank you very much for your kind feedback. We are happy to hear that you found the hotel comfortable and clean, and that our team was helpful during your stay. We are truly sorry to hear that the breakfast selection did not fully meet your dietary needs. We understand how important it is to have suitable options, and we regret that this was not adjusted despite your comment on the first morning. Please note that we also regularly offer turkey options as well as a selection of hot and cold vegetarian products on our breakfast buffet as alternatives to pork products. Next time please ask our team, they are happy to help. Your feedback has been shared with our breakfast team to further improve both variety and responsiveness to guest preferences. We hope to have the opportunity to welcome you again and provide an even better experience. Best regards, Julia P., Deputy General Manager

Customer review rating 3.5/5

Diane N. Couples - Confirmed reviews ALL

Dear Diane, Thank you for taking the time to share your feedback. We are delighted to hear that you found our team incredibly helpful and enjoyed our breakfast. Your kind words will be shared with our staff. We also appreciate your suggestions regarding the in-room safe and the pillows. We provide one pillow per person as standard. If you would like additional pillows, you can easily request them via the QR code in your room, by calling the reception, or by asking our reception team directly. We are always happy to help make your stay as comfortable as possible. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back again in the future. Best regards, Julia P., Deputy General Manager

Other web-users rate our hotel

  • 544 reviews 9/10 Location
  • 738 reviews 6.4/10 Room
  • 766 reviews 9.2/10 Service
  • 18 reviews 6.8/10 WiFi
  • 344 reviews 7.4/10 Breakfast
  • 343 reviews 8.1/10 Cleanliness
  • 101 reviews 5.4/10 Food

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